Sunrun: Read 4,881 User Reviews From Real Homeowners

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Verified Customer

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Linda Iacoboni

I have had my solar fir a few years now. Never have had an issue. Im saving money every month.

7 months ago

Reply from Sunrun

Thanks for your review, Linda! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!

Apr. 10th, 2026

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Verified Customer

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Sabrina Fritz

No out of pocket cost! I pay the same amount every month! Sunrun took care of everything!!

7 months ago

Reply from Sunrun

Thanks for your review, Sabrina! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!

Apr. 10th, 2026

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Verified Customer

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Judy Hillyer

I went with Sunrun with Costco on my first set of panels and really liked the Sunrun group!

7 months ago

Reply from Sunrun

Thank you so much for being part of our Sunrun family!

Apr. 10th, 2026

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Verified Customer

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Patricia Reed

Well we didn’t know what we were getting into but we decided to see what Sunrun was all about.

7 months ago

Reply from Sunrun

We appreciate you sharing this, Patricia! It's completely understandable to feel hesitant at first, but were so glad you joined our Sunrun family!

Apr. 9th, 2026

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Verified Customer

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Charles Oneill

Outstanding service, love the Phone app where I can adjust my settings away from home.

7 months ago

Reply from Sunrun

Thank you so much, Charles. Really glad you're enjoying the app and being able to monitor your system from your phone. We really appreciate you sharing this!

Apr. 9th, 2026

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Verified Customer

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Robert G Savage

I researched the company and met with the sales representative. Sunrun exceeded my expectations.

7 months ago

Reply from Sunrun

This is great to hear, Robert! We're glad to hear we exceeded your expectations and have a great experience with our team.

Apr. 9th, 2026

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Verified Customer

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Arnardo Olivo

No complains with my solar had them for 2 years and saved so much in my electric bill.

7 months ago

Reply from Sunrun

This is great to hear, Arnardo! It's awesome to know you're enjoying your system and to know it has helped lower your electric bill over the last two years. Your support means a lot to us!

Mar. 24th, 2026

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Verified Customer

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Kevin Marek

We chose Sunrun because we wanted someone local, which had good prices good customer service.

7 months ago

Reply from Sunrun

Thanks for your review, Kevin! We're glad to hear we were local and offered competitive pricing. We truly appreciate you choosing us, and glad you've had a great experience with us. Thanks!

Mar. 24th, 2026

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Verified Customer

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Peter Muse

I wasn’t able to work with them but they have been very friendly and very helpful.

7 months ago

Reply from Sunrun

Your feedback is truly appreciated, Peter! It's good to hear that everyone you were in contact with were friendly and helpful. Please let us know if you have any questions. Thanks!

Mar. 24th, 2026

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Verified Customer

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Edward Kiresich

JSON was very helpful through out the process and also everybody involved in the installation

7 months ago

Reply from Sunrun

Thank you for your feedback, Edward! We're glad to hear Jason and the rest of the team were helpful throughout your process!

Mar. 24th, 2026

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Verified Customer

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Anthony Conti

Sunrun has been great in terms of value experienced, service received and ease of doing business.

8 months ago

Reply from Sunrun

Hi Anthony, thanks for leaving a review! We're happy to hear you've had a great experience and that this process has been seamless for you. Thank you for being part of our Sunrun family.

Mar. 4th, 2026

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Verified Customer

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Matthew Meehan

We have been with Sunrun for years and they are a very responsible, proactive company.

8 months ago

Reply from Sunrun

Thanks for your review, Matthew! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Mar. 3rd, 2026

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Verified Customer

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Julio Mosquera

From the very beginning all the reps showed me respect, professionalism and understanding

8 months ago

Reply from Sunrun

This is awesome, Julio! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Mar. 3rd, 2026

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Verified Customer

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Christopher Burbank

They approached me at Lowe’s. They made the entire process very easy and straight forward.

8 months ago

Reply from Sunrun

Christopher, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!

Mar. 3rd, 2026

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Verified Customer

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Loc Huynh

They’re very good company. I just installed the solar system. I would recommend to my friends

8 months ago

Reply from Sunrun

We truly appreciate you taking the time to share this, Loc. We're honored you chose us and even more grateful for your recommendations. Thanks for going solar with Sunrun!

Feb. 20th, 2026

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Brandon Chicago, IL

Honestly, we have been nothing but happy with our Sunrun experience. The install technicians and salesman were all friendly and professional. The best part about their service guarantee is they cover almost any roof repair after the instillation takes place There ended up being a couple leaks the 1st winter as we had some pretty severe storms. However, when our service manager came out to inspect everything it was his opinion that the original inspection team missed a few things that we would have been responsible for repairing on the front end prior to install. Since the install had already taken Sunrun covered all the repairs with no fuss. Just got it done. Can't say enough good things about their service standards. With regards to is it worth it to get sun panels installed, my answer is yes absolutely. Provided of course you'll get enough sun to justify it. We opted for the leased panel versus buying outright because that is the plan in which they cover all maintenance.

4 years ago

Reply from Sunrun

Thanks for your review, Brandon! We're so happy to hear that you had a good experience with us! You have enough decisions to worry about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!

Jun. 29th, 2022

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Hillary Riegel Rockville, CT

Working with Sunrun has been extremely simple and easy. They are very organized and have a tracker on your portal of their webpage to track where you are in the process. They sent electronic messages (texts, emails, robocalls) and also actual people talk to you. The sales rep was extremely great to work with. We had just moved into the house so we didn't have accurate usage for what we would need. He spent over an hour with me going over bills from our previous address and talking about my family to figure out our needs in the future before making recommendations about what size system we needed. The work was completed in one day and the installers were polite and worked quickly. We got regular check ins throughout the process and someone was always available to answer any questions that we had.

4 years ago

Reply from Sunrun

Your review brightened our day, Hillary! Thanks for taking the time to share your experience. We're so happy you chose us as your solar provider. Welcome to the Sunrun family!

Jun. 22nd, 2022

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RONALD WHITE Show Low, AZ

I personally leased this system from SunRun through our local Costco for our temporary home until my daughter could purchase the house from us. The system is still in our name, no problem with SunRun. They were very professional in the whole transaction including customer service after the system was installed. We had to have them come out to remove the system for an install of a new replacement roof just last year. They only charged us $500 for this and it included updating the rack and other electrical connections. I highly recommend SunRun for through Costco for a solar system lease or purchase.

5 years ago

Reply from Sunrun

Thanks for your review, Ronald! Our goal is to make going solar easy and enjoyable and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Sep. 2nd, 2021

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Prettyface Prettyface Houston, Texas

I have been a customer for almost 10 years, everything went well until 2 years ago, that my light bill started to go up because the panels were not working properly. I have been dealing with issue after issue and until today my panels are not working properly because Sunrun never have the parts or technicians to come fix them.. I am frustrated that I don't want the panels anymore.

3 months ago

Reply from Sunrun

We're so sorry to hear about your frustration, and we want to do everything we can to resolve it quickly for you. To best assist you, please send your address and an overview of your concerns to resolutions@sunrun.com. That way, we can personally connect you with an Escalations Expert that can assist you.

Jul. 23rd, 2026

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Yhoelys Diaz Middletown, New York

Sunrun made the process very easy. I paid nothing out of pocket and I am saving on my electricity. I Dddn’t know going solar would be so easy.

4 months ago

Reply from Sunrun

This is wonderful to hear, Yhoelys! We're thrilled to hear the transition to solar has been seamless and that you're already enjoying savings on your electric bills. Thank you so much for choosing Sunrun!

Jul. 7th, 2026

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Mueen Husain Houston, TX

Smooth and fast process of Battery Installation by Sunrun. Great Service. High Recommendation and recognition for Robert who helped in this process.

4 months ago

Reply from Sunrun

Mueen, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience while helping us create a planet run by the sun!

Jul. 7th, 2026

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Irving Bloom Oceanside, CA

We've been customers with Sun Run for eight years and are happy with the service and that they are Actually still in business!!

4 months ago

Reply from Sunrun

We're thrilled you had a good experience, Irving! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Jul. 1st, 2026

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Cindy Murray Santa Rosa, CA

Dimitar is very knowledgeable about his products, and personable and generous with his clients. He's prompt and well mannered.

4 months ago

Reply from Sunrun

This is awesome, Cindy! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Jul. 1st, 2026

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George Espinosa Hoffman Estates, Illinois

David r was very professional in all my interactions with him. He has responded to all my questions and inquiries. Highly recommend him and Sunrun

4 months ago

Reply from Sunrun

This is awesome, George! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Jul. 1st, 2026

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Sean Rooney Boulder Creek, California

I paid $0 dollars up front Dimitar answer 1000 questions The system works exactly the way I was told it would. I absolutely recommend

4 months ago

Reply from Sunrun

Thank you for your wonderful review, Sean! We're so glad Dimitar took the time to answer all your questions and made you feel confident in your decision. It's great knowing your system has exceeded your expectations and that you're happy with how everything has been working. Thanks for sharing!

Jun. 30th, 2026

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Jeanine Flavell Northridge, CA

The excellent reviews, the length of time the company had been in business, and the very knowledgeable representative, Randy.

4 months ago

Reply from Sunrun

Thank you for your kind words, Jeanine! We're glad to hear Randy was knowledgeable and there to help guide you through this process. Thanks for choosing Sunrun!

Jun. 30th, 2026

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Latrina hill Hickory Hills, Illinois

I had a wonderful experience with Teia very sweet, kind and polite. Optional)   the information that she provided for me beautiful.

4 months ago

Reply from Sunrun

Your review brightened our day, Latrina! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!

Jun. 23rd, 2026

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Maya Moreno Oakland, California

Good company. Bill provided excellent and effective customer service. great project management and communication from him

5 months ago

Reply from Sunrun

Thank you for sharing this with us, Maya! We're really happy to hear that Bill provided exceptional customer service and that he kept you updated during your project. We really appreciate you sharing!

Jun. 13th, 2026

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Cynthia Whitlock Simi Valley, CA

We had been interested in solar but it always seemed complicated so we never pulled the trigger that is, until Nick F. explained it so seamlessly.

5 months ago

Reply from Sunrun

Thank you for your review, Cynthia! We completely understand your concerns about the process being complicated, but we are glad Nick was able to explain everything in detail and helped answer any questions you had. Thanks for choosing Sunrun!

Jun. 13th, 2026

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Steven Hinshaw Pasadena, California

Sunrun is best of the best. I knew what I was signing up for and they didn’t disappoint. Happy to be apart of the Sunrun’s family.

5 months ago

Reply from Sunrun

Your review brightened our day, Steven! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!

May. 27th, 2026

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Verified Customer

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Maria G Ruiz

Sorry to answer late but I have been sick so now I am responding. I love it saving energy is good for the environment

9 months ago

Reply from Sunrun

This is awesome, Maria! Your positive feedback is like a ray of sunshine to us, and we're so happy that you are enjoying your system and saving money. 🌞 🏡 Thanks for going solar with us!

Jan. 23rd, 2026

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Verified Customer

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Pamela Moulden Sunnyvale, California

Competitive rates and great team! Very responsive and kept me updated on all phases of the process. Excellent company to work with.

3 months ago

Reply from Sunrun

This is awesome, Pamela! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Jul. 23rd, 2026

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Frances Aguerre

This is our third time working with SunRun. We keep adding more panels to save more money. This time we have also added batteries. We have not had any problems.

7 months ago

Reply from Sunrun

Hi Frances, thank you for your continued trust in Sunrun! We're so glad to hear everything has gone smoothly and that you're seeing the benefits of adding more panels and batteries. We appreciate your loyalty!

Apr. 11th, 2026

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Dustin Van Gilder

Adler is the reason I chose Sunrun, he’s so knowledgeable and did a great job in designing and sizing a system perfectly for our home. I’d give more stars if I could!

7 months ago

Reply from Sunrun

This is awesome, Dustin! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Apr. 10th, 2026

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Barbara Alonzo

He was very very polite, informative, and very patient with us. He kept us infomed thru the entire process. Showed up when installations started and brought us lunch.

7 months ago

Reply from Sunrun

Thank you so much for your review, Barbara! We're glad to hear you felt supported and informed throughout the entire process. It's great to know our team helped make your installation a positive one. We truly appreciate your feedback!

Mar. 24th, 2026

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Holly

Khelin was awesome. He explained everything and was there for me every step of the way. I am now saving money every month for the past few years. Thanks Khelin.

8 months ago

Reply from Sunrun

Thanks for your review, Holly! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Mar. 3rd, 2026

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Verified Customer

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Andy

Great experience. Jhon helps us to understand the process from start to finish and th best part is that we didnt have to pay anything how he told us!

1 year ago Edited November 7, 2025

Reply from Sunrun

Thank you for taking the time to share your experience, Andy. We're so glad to hear that our communication throughout the process helped you feel informed and confident every step of the way. We appreciate your feedback!

Nov. 8th, 2025

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Verified Customer

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Ngan Ogram

He’s great! Has the best attitude for a salesman. I would recommend him over anyone else. He’s friendly and personal. Not your typical salesman

1 year ago

Reply from Sunrun

Hi there, Ngan! We are thrilled to hear that you had such a positive interaction with your Sales Representative. We hope that you enjoy the full benefits of going solar for years to come. Thanks!

Nov. 8th, 2025

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Verified Customer

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Brittney Inzerma

Brian is amazing at his job and was so helpful from day 1 to current. If your considering solar panels def let him help you out!

1 year ago

Reply from Sunrun

We're pleased to hear about the positive impact your representative, Brian, had on your solar journey. Your feedback is invaluable, and we appreciate you sharing your experience with others. Thanks, Brittney!

Oct. 25th, 2025

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Verified Customer

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Joanne Pengosro

It did not take long after my inquiry at Lowe’s to meet up with a knowledgeable representative/sales person. Installation was timely and flawed job promptly fixed.

1 year ago

Reply from Sunrun

We are happy to hear that the Installation was quick and that everything ran smoothly, Joanne! We appreciate you taking the time to share your experience during this process. Thanks!

Oct. 3rd, 2025

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Verified Customer

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David Oksner

Things work the way they're supposed to and when something stops working, they are usually out fixing it before I realize there's a problem.

1 year ago

Reply from Sunrun

We're thrilled you had a good experience, David! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Sep. 27th, 2025

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Verified Customer

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Theresa O. Comer

We have had Sun run on our roof for over 10 years. We love Sunrun. Never any issues with our system. We love our solar system ❤️

1 year ago

Reply from Sunrun

Thank you for sharing, Theresa! We're thrilled to hear you're enjoying your system. It's always great to see our customers experiencing the benefits of clean, reliable energy. We appreciate you being part of the journey. Thanks!

Sep. 25th, 2025

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Verified Customer

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Deborah Murphy

Jonathan Fanjul took such great care of me as I was a little apprehensive to do solar, but it’s the best decision I ever made.

1 year ago

Reply from Sunrun

Thanks for your review, Deborah! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Sep. 25th, 2025

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Verified Customer

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Albert Balderas

I like the customer service...no matter what I need help with someone is always there to help. & it is done in very reasonable time

1 year ago

Reply from Sunrun

Your review brightened our day, Albert! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!

Sep. 25th, 2025

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Verified Customer

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Carl Burns

The workmanship on the roofing, electrical and panels was excellent. Very good attention to detail and they cleaned up all of the debris.

1 year ago

Reply from Sunrun

Thanks for your review, Carl! We're so happy to hear that you had a good experience with us! We're sure that you have enough decisions to think about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!

Sep. 14th, 2025

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Verified Customer

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Rhonda Franklin

Clear communication and support throughout the entire process. Looking forward to seeing the benefits of solar power soon.

1 year ago

Reply from Sunrun

Your review brightened our day, Rhonda! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!

Aug. 27th, 2025

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Verified Customer

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Arleen Dobravolksis

Im grateful to Sunrun for installing solar panels on my home, which has saved me money on running the air conditioner during hot weather

1 year ago

Reply from Sunrun

Thanks for your review, Arleen! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!

Aug. 19th, 2025

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Verified Customer

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Kunal Das

1 year ago

Reply from Sunrun

This is awesome, Kunal! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Jul. 30th, 2025

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Verified Customer

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Susan Hart

Very easy company to deal with. From sales, installers to customer service everyone is very respectful and helpful throughout the process.

1 year ago

Reply from Sunrun

Thank you for taking the time to share your experience with us, Susan! We’re thrilled that you had a smooth and seamless process during process. Your satisfaction is our top priority, and we’re here for you whenever you need us. Thanks again for choosing Sunrun as your solar provider.

Aug. 14th, 2025

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Verified Customer

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Rebecca Leal

The process from start to finish was painless. I appreciate the swift responses from customer service and representatives

1 year ago

Reply from Sunrun

Rebecca, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!

Aug. 12th, 2025

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