Sunrun: Read 4,243 User Reviews From Real Homeowners

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Verified Customer

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Fresia rivera

Excellent customer service , great company

7 months ago

Reply from Sunrun

Fresia, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!

Dec. 19th, 2025

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Verified Customer

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Rosilee A. Spaulding

He was a nice young man. Speak highly of Sunrun.

7 months ago

Reply from Sunrun

Rosilee, your feedback is greatly appreciated! We're happy to hear that you had a positive interaction with one of our sales representatives. Thank you for sharing your experience with us.

Dec. 16th, 2025

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David Swenson Denver, CO

I think their model is simple and straightforward. While I was researching systems and companies I talked with them and considered going with them. However, if you can find access to financing to own your own panels I really do not think their model is in the best interest of the homeowner. And I know when it comes time to sell a home (have several friends who have done this) with Sunrun leased panels it can be a headache and deterrent to some buyers. I would strongly recommend people to own their panels not lease them! Leasing saves in the short term, but provides no equity to the homeowner longterm!!!

4 years ago

Reply from Sunrun

Thank you for sharing your story, David. Your feedback helps us to keep improving your solar experience.

Jun. 29th, 2022

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Christina Sutu-Wallar Pittsburg, CA

Sunroom provided me with a quote to install solar on my home, and how it would work with my local gas and electric company. I appreciated the detail they provided me, and taking the time to explain things to me. I’m sure they explain it 10 times a day to 10 different people, but they never met me feel rushed, or like my questions were redundant.

4 years ago

Reply from Sunrun

This is awesome, Christina! Your positive feedback is like a ray of sunshine to us. We're so happy we could guide you through your solar experience. Thanks for going solar with us!

Jun. 22nd, 2022

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Anne Cabrera Mission Viejo, CA

The sales rep was recommended by a family member. We set up an appointment and he did all the work. We needed up getting a new roof ,solar panels and a battery. No issues and everything went smoothly. I just pay the company a flat rate and since I am producing energy, my Edison bill has been about $1/month.

4 years ago

Reply from Sunrun

Thanks for your review, Anne! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Jun. 22nd, 2022

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Alan

Sun run had a great ppa program that was very hands off while providing good value

5 months ago

Reply from Sunrun

This is great to hear, Alan! We're happy to hear that you found a program that worked best for you!

Feb. 11th, 2026

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Hafsa

It was fast and simple. And everything was pretty much upfront so no second guessing.

5 months ago

Reply from Sunrun

Hafsa, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience while helping us create a planet run by the sun!

Feb. 4th, 2026

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Rakellah Leonard

Jonathan is an incredible sales expert at Sunrun, I appreciate his knowledge and support.

5 months ago

Reply from Sunrun

We greatly appreciate your positive feedback, Rakellah! It warms our hearts to know that Jonathan played a pivotal role in your seamless solar journey. Thank you for contributing to our mission of building a planet run by the sun.

Jan. 31st, 2026

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Verified Customer

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Sabrina

Worth the investment, appreciate the attention to customer service

9 months ago

Reply from Sunrun

Thanks for your review, Sabrina! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Sep. 25th, 2025

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Verified Customer

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Jordan Maas

We loved our rep Rick! He made the whole process smooth and easy!

9 months ago

Reply from Sunrun

Jordan, your feedback is truly valuable to us. We are overjoyed to learn that Rick, your representative, made your solar experience exceptional. Thank you for being part of our Sunrun family.

Sep. 25th, 2025

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Verified Customer

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PauL M

Satisfied, family been living comfortably during the summer.

10 months ago

Reply from Sunrun

Thanks so much for sharing, Paul! We're so glad to hear that you're loving your system. It's wonderful to see our customers enjoying the benefits of clean energy! If you ever need anything, feel free to reach out. Thanks!

Sep. 18th, 2025

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Verified Customer

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Phuong Wong

The team got the project designed and executed timely and nicely.

10 months ago

Reply from Sunrun

This is awesome, Phuong! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Sep. 14th, 2025

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Verified Customer

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Richard Monreal

Overall, great service from installation to full solar power functionality!

10 months ago

Reply from Sunrun

We're thrilled you had a good experience, Richard! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Sep. 14th, 2025

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Verified Customer

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Micah Andretich

Sunrun has an Incredibly professional and thorough team from start to finish.

10 months ago

Reply from Sunrun

Your review brightened our day, Micah! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!

Sep. 4th, 2025

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Verified Customer

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Anan Chitamin

Great customer service. Staffs are very professional and honest .

10 months ago

Reply from Sunrun

Your review brightened our day, Anan! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!

Aug. 29th, 2025

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Verified Customer

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Orlando Mercado

Friendly, and imformeratve. We appreciate the opportunities shared.

10 months ago

Reply from Sunrun

This is awesome, Orlando! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Aug. 27th, 2025

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Verified Customer

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Robert Tolin

Sunrun employees made it easy to get a rooftop solar system installed.

10 months ago

Reply from Sunrun

Your review brightened our day, Robert! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!

Aug. 27th, 2025

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Verified Customer

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Isaac Kelii

Very easy to work with and have great communication throughout install

11 months ago

Reply from Sunrun

Thank you for sharing your experience, Isaac! We're thrilled to hear that you had a seamless installation process and that you're satisfied with our service. If you ever need anything in the future, please don't hesitate to reach out. Thanks!

Aug. 14th, 2025

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Verified Customer

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Cathy Grover Boughan

Great customer service and very quick response if I ever need assistance.

11 months ago

Reply from Sunrun

Thank you for sharing your positive experience with us, Cathy! We're delighted to hear that you found our customer service excellent and that we were able to promptly resolve your concerns. Your satisfaction is our priority, and we're glad to hear that you appreciate our professionalism and cleanliness. Thank you!

Aug. 12th, 2025

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Verified Customer

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Brenda Wince Calumet City, Illinois

The products are durable, quality produced, and reasonable. Highly recommended.

1 month ago

Reply from Sunrun

Thanks for your review, Brenda! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Jun. 23rd, 2026

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Verified Customer

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Dawn Allenby San Diego, CA

It's refreshing to see a company that operates with such professionalism; I highly recommend them.

1 month ago Edited June 21, 2026

Reply from Sunrun

Thanks for your review, Dawn! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Jun. 23rd, 2026

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Verified Customer

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Peter Muse

I wasn’t able to work with them but they have been very friendly and very helpful.

3 months ago

Reply from Sunrun

Your feedback is truly appreciated, Peter! It's good to hear that everyone you were in contact with were friendly and helpful. Please let us know if you have any questions. Thanks!

Mar. 24th, 2026

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Verified Customer

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Edward Kiresich

JSON was very helpful through out the process and also everybody involved in the installation

3 months ago

Reply from Sunrun

Thank you for your feedback, Edward! We're glad to hear Jason and the rest of the team were helpful throughout your process!

Mar. 24th, 2026

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Nate Jenkins

We have saved a ton of money on electricity since getting the panels and the process couldn't have been easier.

7 months ago

Reply from Sunrun

Nate, we wanted to express our sincere thanks for your review! It brings us immense joy to learn that solar is making a positive impact on your savings. Thank you so much for going solar with us!

Dec. 10th, 2025

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John Agosta

Both myself and my neighbor experieced the same issue. All the 'engineering', permits, etc was completed. Equipment and installation crew arrrived at both of our homes, only to see the crew stand around for 2 hours and eventually leaving and taking the equipment back with them. Zero confidence in this company.

8 months ago

Reply from Sunrun

Thank you for bringing this to our attention, John. We understand how frustrating the delay in activating your system must be, and we sincerely apologize for the inconvenience. We've assigned an Escalation Expert who will review your account and reach out to you as soon as possible to help resolve your concerns. Just to set the expectation, as it's currently the weekend, the earliest someone will be in touch won't be until Monday, but they will likely do some research and look into this, then be in touch. Thanks!

Nov. 8th, 2025

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Verified Customer

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Richard Wolter

We have had great results with our solar program, very professional and reliable. Thank You

1 year ago

Reply from Sunrun

We're thrilled you had a good experience, Richard! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Jul. 17th, 2025

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Verified Customer

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Jason Murphy

I definitely do appreciate the customer service and the product works very well. Are you

1 year ago

Reply from Sunrun

Thanks so much for sharing, Jason! We're so glad to hear that you're loving your system. It's wonderful to see our customers enjoying the benefits of clean energy! If you ever need anything, feel free to reach out. Thanks!

Jul. 18th, 2025

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Verified Customer

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Jaime Jimenez

The solar panels work great and the service from the Sunrun team has been excellent!

1 year ago

Reply from Sunrun

Thanks so much for sharing, Jaime! We're so glad to hear that you're loving your system. It's wonderful to see our customers enjoying the benefits of clean energy! If you ever need anything, feel free to reach out. Thanks!

Jul. 3rd, 2025

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Verified Customer

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Camilla Hamilton

Had to have solar conversion panel updated back a few years ago. Other than that had no issues

1 year ago

Reply from Sunrun

Thank you for sharing your positive experience, Camilla! We are happy to hear that you are satisfied with your system and have had no issues.

Jul. 3rd, 2025

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Verified Customer

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Eduardo Salaz

Overall great end to end service. Steven and the SunRun installation team was great.

1 year ago

Reply from Sunrun

Thanks for your review, Eduardo! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Jul. 1st, 2025

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Verified Customer

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Hyungaie Yoo

I liked everyone whom I met. Everyone was very friendly and clear of what they were representing.

1 year ago

Reply from Sunrun

Hyungaie, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience meeting our team! Thank you for helping us create a planet run by the sun!

Jul. 1st, 2025

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Verified Customer

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Dave Neuhart

We have experienced a very smooth installation and delivery of product throughout the process.

1 year ago

Reply from Sunrun

Thank you for sharing your experience, Dave! We're thrilled to hear that you had a seamless installation process and that you're satisfied with our service. If you ever need anything in the future, please don't hesitate to reach out. Thanks!

Jun. 24th, 2025

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Verified Customer

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Christopher Goleco

Although I wasn't in a hurry for the product, it seemed to take a long time to have it set up.

1 year ago

Reply from Sunrun

Hi Christopher, we appreciate your feedback and apologize that it took longer than expected to get your system up and running. If there is anything you need assistance with please send us a private message. Thanks!

Jun. 6th, 2025

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Verified Customer

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Lisa Ferraro

Everyone at SunRun were very professional and pleasant. Always on top of it and did a great job!

1 year ago

Reply from Sunrun

Thanks for your review, Lisa! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

May. 30th, 2025

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Verified Customer

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Martin Gurnik

Excelente work Very professional and serious company I am very happy and I recommend..!!!

1 year ago

Reply from Sunrun

We're thrilled you had a good experience, Martin! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

May. 24th, 2025

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Verified Customer

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Farrukh Saddique

Highly satisfied with the service and recommending SunRun to my family and friends.

1 year ago

Reply from Sunrun

Farrukh, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!

May. 24th, 2025

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Verified Customer

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Olga Brunot

From the salesman to workers bravo. Professional and respectful. The work was done on due time.

1 year ago

Reply from Sunrun

We are so happy to hear that your representative, Olga, played such a crucial role in guiding you through your solar experience. Your feedback is invaluable to us, and we appreciate you taking the time to share your story with others. Having you as part of the Sunrun family brings us immense joy.

May. 16th, 2025

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Verified Customer

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Michael Harrison

All the people who assisted from the contractor phase to bring the service online were very professional.

1 year ago

Reply from Sunrun

Thanks for your review, Michael! We're so happy to hear that you had a good experience with us! We're sure that you have enough decisions to think about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!

May. 7th, 2025

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Verified Customer

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Brandin Hamilton

Company lived up to everything they promised, and then some. Completely satisfied customer!

1 year ago

Reply from Sunrun

We're thrilled you had a good experience, Brandin! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

May. 3rd, 2025

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Verified Customer

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Darragh Howard

Seamless process and no out of pocket expenses. I can’t fault Sunrun’s process and results.

1 year ago

Reply from Sunrun

Thank you so much for your kind words, Darragh. We’re delighted to hear that your experience with Sunrun was seamless and satisfying. Thank you!

Apr. 2nd, 2025

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Verified Customer

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Alex Salazar Flores

Great company and great service definitely would recommend to family members and friends 🙏

1 year ago

Reply from Sunrun

Alex,your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!

Mar. 19th, 2025

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Verified Customer

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Ida Advincula

From making an appointment to signing documents & till the end. 7 months is worthwhile

1 year ago

Reply from Sunrun

We're thrilled you had a good experience, Ida! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Mar. 14th, 2025

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Verified Customer

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John Hill

The entire process was easy from the explanation of the product to the installation.

1 year ago

Reply from Sunrun

Your feedback is invaluable to us, and we appreciate you taking the time to share your story with others. Having you as part of the Sunrun family brings us immense joy. Thank you, John!

Mar. 4th, 2025

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Verified Customer

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Joel Irineo

Service has been dependable and really has been saving a lot on my electric bill.

1 year ago

Reply from Sunrun

Thanks for your review, Joel! We're so happy to hear that you're saving money with solar. We aim to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!

Feb. 10th, 2025

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Verified Customer

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Mike Yates

Very good customer service and knowledgeable. Updated on everything through process

1 year ago

Reply from Sunrun

We're thrilled you had a good experience, Mike! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Jan. 7th, 2025

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Verified Customer

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Nicholas Erwin

The whole team was helpful from start to finish. Couldn't have done it without them.

1 year ago

Reply from Sunrun

Nicholas, thank you for sharing this with us! We’re over the moon to hear that our team was attentive and there to help you from start to finish. Your engagement contributes significantly to our mission of creating a planet run by the sun.

Jan. 3rd, 2025

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Verified Customer

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George Gyedu

Like about the quality of service and the overall performance of the system exceptional.

1 year ago

Reply from Sunrun

George, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience while helping us create a planet run by the sun!

Jan. 3rd, 2025

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Verified Customer

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Tracy Leipold

Saves money and easy to track usage. Customer Representatives easy to work with

1 year ago

Reply from Sunrun

This is awesome, Tracy! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Dec. 23rd, 2024

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Verified Customer

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Gregory Sgarlato

Excellent service. Installation was quick and installers were great to work with

1 year ago

Reply from Sunrun

Thanks for your review, Gregory! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Dec. 23rd, 2024

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Verified Customer

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Luisa Bravo

Sunrun made the entire installation process easy and every task was delivered on time

1 year ago

Reply from Sunrun

We're thrilled you had a good experience, Luisa! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Dec. 23rd, 2024

Sunrun Reviews