Sunrun: Read 4,821 User Reviews From Real Homeowners

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Verified Customer

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Rhonda Franklin

Clear communication and support throughout the entire process. Looking forward to seeing the benefits of solar power soon.

1 year ago

Reply from Sunrun

Your review brightened our day, Rhonda! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!

Aug. 27th, 2025

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Verified Customer

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Arleen Dobravolksis

Im grateful to Sunrun for installing solar panels on my home, which has saved me money on running the air conditioner during hot weather

1 year ago

Reply from Sunrun

Thanks for your review, Arleen! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!

Aug. 19th, 2025

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Verified Customer

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Kunal Das

1 year ago

Reply from Sunrun

This is awesome, Kunal! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Jul. 30th, 2025

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Verified Customer

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Susan Hart

Very easy company to deal with. From sales, installers to customer service everyone is very respectful and helpful throughout the process.

1 year ago

Reply from Sunrun

Thank you for taking the time to share your experience with us, Susan! We’re thrilled that you had a smooth and seamless process during process. Your satisfaction is our top priority, and we’re here for you whenever you need us. Thanks again for choosing Sunrun as your solar provider.

Aug. 14th, 2025

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Verified Customer

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Rebecca Leal

The process from start to finish was painless. I appreciate the swift responses from customer service and representatives

1 year ago

Reply from Sunrun

Rebecca, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!

Aug. 12th, 2025

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Verified Customer

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Corey Yosten

The customer service has been great. I have called with question regarding billing and power options and Megan was very polite and helpful.

1 year ago

Reply from Sunrun

Corey, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!

Jul. 23rd, 2025

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Verified Customer

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Aaron Bordessa

Great solar, fair price and knowledgeable staff. Purchase and install is seamless. Sunrun stands by their warranty and those of the manufacturers.

1 year ago

Reply from Sunrun

We're thrilled you had a good experience, Aaron! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Jul. 23rd, 2025

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Verified Customer

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Paul Moyers

Sun run was very proffesional, they kept me informed, answered all my questions, and were always on time. They did really great work.

1 year ago

Reply from Sunrun

We're thrilled you had a good experience, Paul! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Jul. 16th, 2025

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Verified Customer

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Linda Young

Prompt call back from a rep. Took time to explain the process. Was not rushed. All workers were friendly and answered all my questions .

1 year ago

Reply from Sunrun

Linda, your feedback is greatly appreciated! We’re delighted to learn that our workers provided attentive assistance and were able to help answer any questions you had. Thank you so much for sharing your experience with others.

Jul. 5th, 2025

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Verified Customer

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MIGUEL F DEL RIO

I had the system installed a few years ago with no issues at all. Everything works well with no interruptions. Thanks Sunrun.

1 year ago

Reply from Sunrun

Thank you for sharing, Miguel! We're thrilled to hear you're enjoying your system. It's always great to see our customers experiencing the benefits of clean, reliable energy. We appreciate you being part of the journey. Thanks!

Jul. 3rd, 2025

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Verified Customer

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Andrea Spinner

Everyone was informed and friendly! This was one of the easiest processes, Emilio and Sunrun handled everything flawlessly.

1 year ago

Reply from Sunrun

We're pleased to hear about the positive impact your representative, Emilio, had on your solar journey. Your feedback is invaluable, and we appreciate you sharing your experience with others. Thanks, Andrea!

Jun. 24th, 2025

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Verified Customer

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Julie Vawter

From initial contact with Sunrun to now up and running, we were well informed. All sunrun staff were super nice and communicative.

1 year ago

Reply from Sunrun

We're thrilled you had a good experience, Julie! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Jun. 20th, 2025

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Verified Customer

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Bryan Blanchard

Great customer support by always responding to questions I have and working with me to make sure that my wishes are met.

1 year ago

Reply from Sunrun

Bryan, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience with the services we provide. Thank you for helping us create a planet run by the sun!

Jun. 6th, 2025

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Verified Customer

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Adam Safar

It's good company, I started with Haito, He is friendly and he explains to me everything, also all the staff are official.

1 year ago

Reply from Sunrun

We greatly appreciate your positive feedback, Adam! It warms our hearts to know that Haito, played a pivotal role in your seamless solar journey. We hope that you enjoy the full benefits of going solar for years to come. Thanks!

May. 24th, 2025

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Verified Customer

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Dale Fuller

They were honest and kept us informed every step of the process. If I had a question all I had to do was call my representative Abraham.

1 year ago

Reply from Sunrun

Thank you so much for sharing your positive experience, Dale! We’re delighted to hear that Abraham, your representative, was able to address all your questions and made the process easy for you! Thanks for choosing us as your solar provider.

May. 3rd, 2025

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Verified Customer

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William Bill

Dimas was very professional in all our dealings with him. He always did what he said he would do and answered all ou questions.

1 year ago

Reply from Sunrun

Thank you so much for sharing your positive experience, William! We’re delighted to hear that Dimas, your representative, was able to address all your questions and made the process easy for you! Thanks for choosing us as your solar provider.

May. 2nd, 2025

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Verified Customer

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Douglas Sondgeroth

The installation was smooth. The team arrived at the house and every person had there job to do. The system was installed in a couple hrs. No issues

1 year ago

Reply from Sunrun

This is awesome, Douglas! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Apr. 30th, 2025

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Verified Customer

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Rita Smith

Everyone at Sunrun have been very helpful from start to finish. Everything was done quickly and with quality workmanship.

1 year ago

Reply from Sunrun

We're thrilled you had a good experience, Rita! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Apr. 7th, 2025

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Verified Customer

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Stephen Clark

Just got my panels installed and the service and the speed was amazing. So far it's been awesome doing business with Sunrun. Thanks

1 year ago

Reply from Sunrun

We are happy to hear that the Installation was quick and that everything ran smoothly, Stephen! We appreciate you taking the time to share your experience during this process. Thanks!

Apr. 2nd, 2025

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Verified Customer

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Brian Lavigne

I have been thrilled so far with the entire process. From sales to install to customer service Sunrun has been top notch!

1 year ago

Reply from Sunrun

Brian,your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!

Mar. 24th, 2025

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Verified Customer

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Abert Kia

All communications and/or encounters with Sunrun reps have been cordial and professional. I chose to delay my review pending satisfactory delivery of the promised 6mos. savings.

1 year ago

Reply from Sunrun

Thank you so much for being part of our Sunrun family, Albert! If there is anything we can do to get a 5-star review, please do not hesitate to reach out so we can assist you!

Jan. 28th, 2025

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Verified Customer

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Chris Pournaras

FAST AND EASY. Everything up and running in 2ish months, and this was during the Christmas holidays. I'm very happy with my experience so far.

1 year ago

Reply from Sunrun

We're thrilled you had a good experience, Chris! We really appreciate you taking the time to share your feedback and are thrilled to hear you've had such a great experience. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Jan. 21st, 2025

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Verified Customer

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Walter Funk

Sunrun did everything we expected and were told they would do. The system works flawlessly and I would recommend them 100%.

1 year ago

Reply from Sunrun

Thanks so much for sharing, Walter! We're so glad to hear that you're loving your system. It's wonderful to see our customers enjoying the benefits of clean energy! If you ever need anything, feel free to reach out. Thanks!

Jan. 17th, 2025

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Verified Customer

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Carmelita Kasilag

Professionalism of the SunRun team. Completed the installation of 25 solar panels in a timely manner. Everyone was friendly.

1 year ago

Reply from Sunrun

Thank you for taking the time to share your experience with us, Carmelita! We’re thrilled that you had a smooth and seamless process during your installation. Your satisfaction is our top priority and we’re here for you whenever you need us. Thanks again for choosing Sunrun as your solar provider.

Jan. 17th, 2025

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Verified Customer

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Bridget S

1 year ago

Reply from Sunrun

Thanks for your review, Bridget! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Jan. 11th, 2025

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Verified Customer

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Farookh Moogat

The team is very responsive when there is any issue. I have worked with Peter Posert and he has been very responsible and responsive.

1 year ago

Reply from Sunrun

Thanks for your review, Farookh! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Jan. 8th, 2025

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Verified Customer

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Amanda Lewis

Sunrun worked with me to get my roof replaced, solar panels installed, and inspections completed. Smooth process and helpful people!

1 year ago

Reply from Sunrun

This is great, Amanda! We are so happy to hear that we were able to help with your roof replacement and help make this process seamless for you. Thanks!

Jan. 4th, 2025

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Verified Customer

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Lydia A Avina

Happy customer since 2023. Tom was our associate and is very knowledgeable and answered all our questions. We highly recommend Sunrun.

1 year ago

Reply from Sunrun

Lydia, big thanks for sharing this with us! We’re overjoyed to hear that Tom was attentive and could answer your questions. Your engagement contributes significantly to our mission of creating a planet run by the sun

Jan. 3rd, 2025

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Verified Customer

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Marina Koulbitskaya

It is very good company, we have solar for 8 years and didn’t have any problems, hope to have same with second part of out installation.

1 year ago

Reply from Sunrun

Marina, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you are having a good experience, while helping us create a planet run by the sun for 8 years!

Dec. 23rd, 2024

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Verified Customer

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Pascale Gregory

We had and continue to have a great experience with Sunrun. The entire process was easy and love having no more PG&E bills!

1 year ago

Reply from Sunrun

Thanks for your review, Pascale! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!

Dec. 17th, 2024

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Verified Customer

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Stanley Majerczak

Installation went very smooth. All people did great job!!!! I will always recommend SunRun . Thank you so much for everything Stanley .

1 year ago

Reply from Sunrun

We are happy to hear that the Installation was quick and that everything ran smoothly, Stanley! We appreciate you taking the time to share your experience during this process. Thanks!

Dec. 17th, 2024

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Verified Customer

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Byron garcia

Loved the effort they put into their work and interpersonal relationships! I would recommend their quality of work and dedication to community

1 year ago

Reply from Sunrun

We're thrilled you had a good experience, Byron! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Dec. 14th, 2024

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Verified Customer

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Jaime Sandoval

The detailed explanation of all my doubts was made by the expert and during the installation everything was done as he explained to me.

1 year ago

Reply from Sunrun

Thank you for sharing your experience, Jaime! We're thrilled to hear that you had a seamless installation process and that you're satisfied with our service. If you ever need anything in the future, please don't hesitate to reach out. Thanks!

Dec. 14th, 2024

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Verified Customer

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Jose Alcantar

I like that they did everything since they started to finish we have the best service from sunrun staff, we are saving a lot since we switched .

1 year ago

Reply from Sunrun

Thanks for your review, Jose! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!

Dec. 12th, 2024

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Verified Customer

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Gautam Talagery

Flexibility in system design that allowed for my preferences was most appreciated. The installation was done very efficiently in the background!

1 year ago

Reply from Sunrun

Thank you so much for your kind words, Gautam! We’re delighted to hear that your experience with Sunrun was seamless and satisfying. Thank you!

Dec. 12th, 2024

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Verified Customer

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Julie Quintana

After considering for months to get solar panels, I met Amber. She gave information to me which I needed to help me decide. It was all that I needed.

1 year ago

Reply from Sunrun

Julie, your feedback is greatly appreciated! We’re delighted to learn that Amber, your representative, provided attentive assistance and was able to help answer any questions you had. Thank you so much for sharing your experience with others.

Dec. 12th, 2024

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Verified Customer

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Darrell Thompson

Great customer service. Anytime a problem arises they quickly call me to come out and inspect the system. Very nice employees.

1 year ago

Reply from Sunrun

Your review brightened our day, Darrell! Thanks for taking the time to share your experience, and we're so happy to hear that our team was able to quickly resolve any issues that arise. Welcome to the Sunrun family!

Dec. 3rd, 2024

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Verified Customer

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Aaron Pike

I liked that sunrun was able to give me a quote online and matched other competitive bids, they did not run me through the in person visit to get things initiated.

1 year ago

Reply from Sunrun

Thank you for sharing your feedback and experience, Aaron. Your feedback helps us continue to improve your solar experience. If you can send your address and review to resolutions@sunrun.com, we'll be able to look into this further for you. Thanks for choosing us as your solar provider!

Nov. 26th, 2024

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Verified Customer

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Jeffrey Pellum

From the beginning to the end they were very helpful, I do highly recommend this company for all your solar panels needs.

1 year ago

Reply from Sunrun

We're thrilled you had a good experience, Jeffrey! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Nov. 21st, 2024

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Verified Customer

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Delannie Wiggins

Customer service was great and they do whatever it takes to get the job done they also answer any questions you have with know problem

1 year ago

Reply from Sunrun

Your review brightened our day, Delannie! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!

Nov. 15th, 2024

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Verified Customer

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Shaneika Cylion

Great first time experience and walked me through the process. Handled everything with permits, installation and inspections.

1 year ago

Reply from Sunrun

Thank you for sharing your experience, Shaneika! We're thrilled to hear that you had a seamless installation process and that you're satisfied with our service. If you ever need anything in the future, please don't hesitate to reach out. Thanks!

Nov. 15th, 2024

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Verified Customer

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Patricia Michalski

I am so thankful that I chose SunRun to install my panels. It was the best thing I did. The panels have saved me so much money on my electric bill.

1 year ago

Reply from Sunrun

Thanks for your review, Patricia! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!

Nov. 13th, 2024

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Verified Customer

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Melchor Gorospe

Excellent sales representative very detailed in explaining how solar panels and batteries would help me and answered all my questions to my satisfaction

1 year ago

Reply from Sunrun

Thanks for your review, Melchor! We're so happy to hear that you had a good experience with us! We're sure that you have enough decisions to think about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!

Nov. 13th, 2024

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Verified Customer

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Joshua Wells

Very friendly. Easy to talk to answer all my questions.They were straightforward on what they expected from me and what to expect from them

1 year ago

Reply from Sunrun

We're thrilled you had a good experience, Joshua! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Oct. 29th, 2024

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Verified Customer

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Brandy Ozuna

There customer sercice was great. I am so excited to see the finol project. Also to see how this is going to help me in the long term of it all

1 year ago

Reply from Sunrun

We're thrilled you had a good experience, Brandy! We appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Oct. 29th, 2024

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Verified Customer

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Denise Ashton

The people at Sunrun are polite, professional, and helpful. I would recommend this company to anyone interested in solar.

1 year ago

Reply from Sunrun

This is awesome, Denise! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Oct. 29th, 2024

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Verified Customer

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Bryce

I had a great experience overall; everything went very well, and the team did an excellent job cleaning up. However, I've faced challenges with communication since my representative was transferred and then discharged. I've been working with Jabell, who has been incredibly helpful, but I'm left unsure about who to contact next.

1 year ago

Reply from Sunrun

Hello Bryce, thank you for taking the time to share your experience with us. We are so sorry that you feel like you have been passed around to so many departments and our team would be happy to help answer any questions you have. In order for us to look into your account, please send your contact information and service address to resolutions@sunrun.com. Thanks!

Oct. 11th, 2024

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Verified Customer

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Steven

I had a great experience with the service. Everything went smoothly without any issues, and I've been very happy with my choice. Highly recommend!

1 year ago

Reply from Sunrun

Thank you for helping us to create a planet run by the sun, Steven! We are so happy to hear that everything went smoothly for you.

Oct. 11th, 2024

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Verified Customer

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Shirley

I had a great experience with the service. Everything was set up quickly and efficiently, and I felt confident in their expertise. I didn't monitor the process closely, but I'm thrilled to be generating my own electricity. Whenever I reached out for help, the responses were always prompt and informative. Overall, I'm very satisfied with the company!

1 year ago Edited October 9, 2024

Reply from Sunrun

Your review brightened our day, Shirley! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!

Oct. 9th, 2024

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Verified Customer

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William

The salesman was very slick and not very honest. He falsely stated that we would be getting a finders fee of $1000 and potentially up to $2000. We got neither. Also the system was underpowered. We are not getting the amount of solar credit that was promised.

1 year ago

Reply from Sunrun

Thank you for bringing this to our attention, William. We are so so to hear that your system is not performing as expected. Our team would be more than happy to review your system's performance along with any other specific concerns you have. To address this, we will be sending you a private message requesting additional account information so we can verify your account. Thanks!

Oct. 3rd, 2024

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