Sunrun: Read 3,095 User Reviews From Real Homeowners

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Verified Customer

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William Broomfield, CO

I like what it's saving me on the Excel bill!

1 year ago

Reply from Sunrun

Thanks for your review, William! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!

Sep. 20th, 2023

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Verified Customer

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Nancy Woodard

Like the Solar & everyone has been very nice & helpful

1 year ago

Reply from Sunrun

Nancy, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!

Sep. 20th, 2023

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Verified Customer

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gary bernabe Trenton, NJ

very easy to contact and follow progress.

1 year ago

Reply from Sunrun

Thanks for your review, Gary! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Sep. 20th, 2023

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Verified Customer

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Charlane Kapaa, HI

Saving me $$, good service and nice employees

1 year ago

Reply from Sunrun

Thanks for your review, Charlane! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!

Sep. 14th, 2023

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Verified Customer

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Carl Schenker Stockton, CA

They were very courteous, prompt and efficient

2 years ago

Reply from Sunrun

Thanks for your review, Carl! We're so happy to hear that you had a good experience with us! You have enough decisions to worry about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!

Jul. 1st, 2022

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Verified Customer

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Peter Rosenfield Vallejo, CA

Great equipment and installation. Straightforward bids!

2 years ago

Reply from Sunrun

Thanks for your review, Peter! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Jun. 30th, 2022

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Verified Customer

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Cesar Ruiz Stamford, CT

I'm happy with the service from start to finish

2 years ago

Reply from Sunrun

Thanks for your review, Cesar! We're so happy to hear that you had a good experience with us! You have enough decisions to worry about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!

Jun. 30th, 2022

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Verified Customer

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Barbara P Cox Inman, SC

Great service , no problems with the service

2 years ago

Reply from Sunrun

Thank you so much for being part of our Sunrun family, Barbara!

Jun. 30th, 2022

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Verified Customer

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Nathan Sterling Jr North Las Vegas, NV

Excellent power production, low electric bills

2 years ago

Reply from Sunrun

Your review brightened our day, Nathan! Thanks for taking the time to share your experience. We're so happy you chose us as your solar provider. Welcome to the Sunrun family!

Jul. 1st, 2022

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Verified Customer

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Jackie Rohnert Park, CA

The entire experience has gone quite well.

2 years ago

Reply from Sunrun

Thank you, Jackie, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience while helping us create a planet run by the sun!

Jun. 30th, 2022

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Verified Customer

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Tajinder Kaur Garden Grove, CA

Good customer service and very friendly

2 years ago

Reply from Sunrun

Thank you so much for being part of our Sunrun family, Tajinder!

Jun. 30th, 2022

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Verified Customer

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Willy mejia Montgomery Village, MD

Good company nice people very professional

2 years ago

Reply from Sunrun

Thank you, Willy, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience while helping us create a planet run by the sun!

Jul. 1st, 2022

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Verified Customer

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Michael Sokolovsky Laguna Hills, CA

Professional installer's and high quality product

2 years ago

Reply from Sunrun

This is awesome, Michael! Your positive feedback is like a ray of sunshine to us. We're so happy we could guide you through your solar experience. Thanks for going solar with us!

Jul. 1st, 2022

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Verified Customer

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Erica Cook-Threat Stockton, CA

Kept their two week appointment but no reminder prior to appointment.

2 years ago

Reply from Sunrun

Thank you for sharing your story, Erica. Your feedback helps us to keep improving your solar experience. We'll definitely look into this issue for you. If you can send your address and review to onlinereviews@sunrun.com, we'd appreciate it. Thanks for choosing us as your solar provider!

Jun. 30th, 2022

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Verified Customer

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Don Fisher Beaumont, CA

Eager to answer questions. Very responsive.

2 years ago

Reply from Sunrun

Your review brightened our day, Don! Thanks for taking the time to share your experience. We're so happy you chose us as your solar provider. Welcome to the Sunrun family!

Jun. 23rd, 2022

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Verified Customer

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Asghar Rejali Mission Viejo, CA

Every job done with quality and follow up

2 years ago

Reply from Sunrun

Asghar, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience while helping us create a planet run by the sun!

Jun. 23rd, 2022

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Verified Customer

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Dennis C. Terry Surprise, AZ

sharp agent was able to take care of my situation

2 years ago

Reply from Sunrun

Your review brightened our day, Dennis! Thanks for taking the time to share your experience. We're so happy you chose us as your solar provider. Welcome to the Sunrun family!

Jun. 23rd, 2022

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Verified Customer

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Palavalli Gupta Folsom, CA

There has been no issues with the kwh promised to generate.

2 years ago

Reply from Sunrun

Thanks for your review, Palavalli ! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Jun. 23rd, 2022

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Verified Customer

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Brian Ojai, CA

People have been fabulous and services offered are great.

2 years ago

Reply from Sunrun

Brian, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience while helping us create a planet run by the sun!

Jun. 16th, 2022

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Verified Customer

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Maurice Paul Florence, AZ

Great customer service, great tech support

2 years ago

Reply from Sunrun

Thanks for your review, Maurice! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Jun. 16th, 2022

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Verified Customer

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Philip Carducci Altamont, NY

Easy to deal with, very informative, saving dollars

2 years ago

Reply from Sunrun

Thanks for your review, Phillip! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thanks for helping us create a planet run by the sun!

Jun. 16th, 2022

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Verified Customer

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Stephen Malcom Moorpark, CA

Works like it supposed too. No surprises and works great

2 years ago

Reply from Sunrun

Thank you for helping us to create a planet run by the sun!

Jun. 16th, 2022

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Verified Customer

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ulises laman Huntley, IL

Not problems at all. everything it's good

2 years ago

Reply from Sunrun

We're thrilled you had a good experience, Ulises! We really appreciate you taking the time to share your feedback. Thanks for playing such an important role in our solar community and for helping us create a planet run by the sun!

Jun. 16th, 2022

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Verified Customer

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Linda Smith El Dorado Hills, CA

I had no problems before and after the installation.

2 years ago

Reply from Sunrun

This is awesome, Linda! Your positive feedback is like a ray of sunshine to us. We're so happy we could guide you through your solar experience. Thanks for going solar with us!

Jun. 16th, 2022

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Verified Customer

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Dolores Canez Wilmington, CA

So far everything operational, no problems

2 years ago

Reply from Sunrun

Dolores your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience while helping us create a planet run by the sun!

Jun. 16th, 2022

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Verified Customer

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Paul Germinario

Excellent service. Job well done. Friendly and knowledgeable courteous service.

2 years ago Edited January 10, 2024

Reply from Sunrun

We're thrilled you had a good experience, Paul! We really appreciate you taking the time to share your feedback. Thanks for playing such an important role in our solar community and for helping us create a planet run by the sun!

Jun. 16th, 2022

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Verified Customer

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Peter Volante

Initially, there were some hiccups with the licensing, but after that was sorted out, the installation proceeded smoothly. The final inspection was done, and I'm pleased to say that I'm extremely satisfied with the outcome. The system is functioning perfectly, and I can already see the savings on my energy bills. Overall, I highly recommend this solar company for their efficient service and quality installation.

2 years ago Edited January 10, 2024

Reply from Sunrun

Peter, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience while helping us create a planet run by the sun!

Jun. 16th, 2022

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Verified Customer

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Charles and Janice Janice Weisser Mosinee, WI

they identify problems before I realize I have one

2 years ago

Reply from Sunrun

Thanks for your review, Charles and Janice! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Jun. 16th, 2022

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Verified Customer

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Sharon leCock Enfield, CT

They were on time everything was done for me

2 years ago

Reply from Sunrun

This is awesome, Sharon! Your positive feedback is like a ray of sunshine to us. Thanks for going solar with us!

Jun. 16th, 2022

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Verified Customer

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Jaime and Dulce Carreon San Diego, CA

They take time to install the solar and they are are friendly.

2 years ago

Reply from Sunrun

Your review brightened our day, Jaime and Dulce! Thanks for taking the time to share your experience. We're so happy you chose us as your solar provider. Welcome to the Sunrun family!

Jun. 16th, 2022

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Verified Customer

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John Earl Meeks Salinas, CA

So far the service has been excellent. Still waiting on Permit from City

2 years ago

Reply from Sunrun

Thanks for your review, John! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you're having a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Jun. 16th, 2022

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Verified Customer

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Walter Mackie Surprise, AZ

Their system is really working well, but it took quite a while.

2 years ago

Reply from Sunrun

Thanks for your review, Walter! We're sorry there was a delay, we hope everything is working now! If you have any concerns please send us a private message with your address and concerns! Thanks!

Jun. 16th, 2022

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Verified Customer

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Jeff Newton Brattleboro, VT

good experience for the most part some issues but they were somewhat resoved

2 years ago

Reply from Sunrun

Thanks for your review, Jeff! We're sorry there were some issues. We hope everything is working now! If you have any concerns please send us a private message with your address and concerns! Thanks!

Jun. 16th, 2022

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Verified Customer

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Gary Moore Ruskin, FL

The systemworks great. It provides us with adequate electricity.

2 years ago

Reply from Sunrun

Thanks for your review, Gary! We're so delighted to hear that you're happy with your energy production! We hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!

Jun. 16th, 2022

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Verified Customer

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Barbara Greer, SC

Very minimal problems since installed. They always answer my questions

2 years ago

Reply from Sunrun

This is awesome, Barbara! Your positive feedback is like a ray of sunshine to us. We're so happy we could guide you through your solar experience. Thanks for going solar with us!

Jun. 16th, 2022

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Verified Customer

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William

SunRun is not working for me anymore because I'm paying eighty five dollars a month. It is very efficient but I am not happy with the price.

2 years ago

Reply from Sunrun

Thanks for your review, William! Savings will vary widely based on your usage and location. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family.

May. 27th, 2022

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Verified Customer

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Cecile

We saw it was the best. We had no problems. It went smoothly.

2 years ago

Reply from Sunrun

Thank you for helping us to create a planet run by the sun, Cecile!

May. 26th, 2022

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Verified Customer

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Jose

I've never had any issues. Service was great.

2 years ago

Reply from Sunrun

Thank you for helping us to create a planet run by the sun, Jose!

May. 26th, 2022

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Zee L Snyder Rockville, MD

finally brought back the ability to see production on a custom date range.

4 years ago

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Daravi Fontana, CA

Good product, friendly service and good prices.

4 years ago

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Kay Clovis, CA

They are very responsive and easy to speak with

4 years ago

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Linda Richardson Clovis, CA

Very easy to work with, prompt and knowledgeable

4 years ago

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Lillia hunt Rescue, CA

Bad customer service, something wrong with my panel, they said they never touched it, so how you hook up solar

4 years ago

Reply from Sunrun

Hello, we are so sorry to hear that your expectations were met. Please know this is not the Sunrun norm and we want to address your concerns. Please provide me the full name on the account or feel free to call into Customer Care so we can start a case! Let's power forward!

Jul. 6th, 2020

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Verified Customer

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Ryan Mission Viejo, CA

The customer service is good. They following up everything pretty good.

4 years ago

Reply from Sunrun

This is awesome, Ryan! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Jul. 20th, 2024

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Verified Customer

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Erik Hill Palm Desert, CA

efficient, knowledgeable of their product

4 years ago

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Sunrun solar Las Vegas, NV

Happy with my bill professional I love my solar

4 years ago

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Mark Albertson, NY

Everything seems to be running well. I never had a reason to call for a help.

4 years ago

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Inmer Sun Valley, CA

Very good equipment works great is reliable for homeowners

4 years ago

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NateC

Their IT support and apps etc are horrible, makes you wonder about the rest of the company

4 years ago

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Cristy Rayment

I pay half of what I used to for electricity. No hassles.

4 years ago

Sunrun Reviews