Sunrun: Read 4,881 User Reviews From Real Homeowners

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James Schneider San Diego, CA

#1 Sunrun sent us an email requesting a $500 down payment after the salesman from Smart Energy specifically stated that there would be no down payment. Apparently these two companies were not on the same page. #2 after the panels were installed (before inverter installation) I discovered a hypodermic syringe on my driveway and brought it to the attention of Smart Energy ownership. #3 after final inspection by the county building inspector I discovered 20 - 1/4" Holes drilled into the wrong pitch of the roof. They had been calked and were highly visible from our pool area. The mishap was not disclosed to the inspector or us. #4 I finally got an in home 1 hour visit from the owner of Smart Energy and discussed how I would like the remediation to take place. I would have a roofer of my choice completely remove shingles and paper and re install the roofing. This cost would be covered by Smart Energy directly. The job is complete and we are up and running. I received a call from Greensky and discussed payment. I am anxious to see subsequent bills to verify my savings. James and Ruth Schneider

12 years ago

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Daisey Captain Cook, HI

I wanted to try something other than Hawaiian Electric. Also lower my bill

2 months ago

Reply from Sunrun

Thanks for sharing this, Daisey! We're glad solar has been able to help lower your electric bill in Hawaii during those hot months. Thanks for trusting America's number one solar and storage provider!

Sep. 15th, 2026

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Verified Customer

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Schawwana L Rhodes Las Vegas, Nevada

It's has a great source of solar to have

3 months ago

Reply from Sunrun

Thank you so much for being part of our Sunrun family!

Jul. 23rd, 2026

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Verified Customer

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John Furtado Weare, New Hampshire

I haven’t gotten a electric bill for the last 8 years

3 months ago

Reply from Sunrun

Thanks for your review, John! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!

Jul. 23rd, 2026

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Verified Customer

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Guillermo Rodriguez Cuyahoga Falls, Ohio

Easy process and friendly staff to explain everything.

4 months ago

Reply from Sunrun

We're thrilled you had a good experience, Guillermo! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Jul. 14th, 2026

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Verified Customer

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Herbert Forrester Los Angeles, California

I love the service and I have not have any trouble since turn up.

4 months ago

Reply from Sunrun

This is awesome, Herbert! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Jul. 14th, 2026

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Verified Customer

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George Copoulos San Diego, California

Save the earth and money Kelly was great

4 months ago

Reply from Sunrun

Thanks for your review, George! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!

Jul. 22nd, 2026

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Verified Customer

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Alisha Colon New Bedford, MA

He explained the process and kept me informed of every step

4 months ago

Reply from Sunrun

Thanks for your review, Alisha! We're so happy to hear that you had a good experience with us! We're sure that you have enough decisions to think about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!

Jul. 22nd, 2026

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Verified Customer

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Peter Mah Clovis, California

Very fast with installation. Sales reps were very helpful.

4 months ago

Reply from Sunrun

Thanks for your review, Peter! We're so happy to hear that you had a good experience with us! We're sure that you have enough decisions to think about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!

Jul. 22nd, 2026

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Verified Customer

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Kathryn Elizabeth Canham New York, New York

A great deal was offered to us and we were happy to accept

4 months ago

Reply from Sunrun

Kathryn, thank you for your kind review! We're so glad you've been happy with your system and found an offer that worked best for you!

Jul. 24th, 2026

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Verified Customer

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Linda Weppelman Melbourne, Florida

I love my solar panels. Sunrun is the best!

4 months ago Edited July 23, 2026

Reply from Sunrun

Thank you for sharing your experience, Linda! It's great to hear you're happy with our system and that you've enjoyed our services over the years. Thanks for choosing Sunrun!

Jul. 24th, 2026

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Verified Customer

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Ingrid Hardy New York City, New York

I really appreciate the level of follow ip

4 months ago

Reply from Sunrun

Thanks for sharing this, Ingrid! We're really happy to hear this has been a wonderful experience and that our team has been good about following up with you. We appreciate you being part of our journey!

Jul. 24th, 2026

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Verified Customer

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David Bernal San Francisco, California

Great customer service and attention to detail.

4 months ago

Reply from Sunrun

We appreciate your kind words, David! We're really happy to hear our team has always been there to help and that you've been happy with our services!

Jul. 24th, 2026

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Verified Customer

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Michael Beauchamp Las Vegas, NV

Wanted to use Sunrun because of the reviews.

4 months ago

Reply from Sunrun

Thank you so much for being part of our Sunrun family!

Jul. 23rd, 2026

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Verified Customer

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Kevin Irwin Los Angeles, California

Very seamless install of additional panels and battery backup.

4 months ago

Reply from Sunrun

This is awesome, Kevin! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Jul. 23rd, 2026

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Verified Customer

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Chester Greenwood Newport, Vermont

Very professional and their estimated savings was spot on.

4 months ago

Reply from Sunrun

Thanks for your review, Chester! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!

Jul. 23rd, 2026

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Verified Customer

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Jorge Cancino Palm Springs, California

I'm glad that I have sunrun as my Solar company.

4 months ago

Reply from Sunrun

Thank you so much for being part of our Sunrun family!

Jul. 23rd, 2026

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Verified Customer

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Jose tineo Jamaica, NY

She's very helpful and professional in her field

4 months ago

Reply from Sunrun

Thank you so much for being part of our Sunrun family!

Jul. 23rd, 2026

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Verified Customer

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Edgar Atrian North Las Vegas, Nevada

Megan is awesome knowledgeable and helpful

4 months ago

Reply from Sunrun

We're thrilled you had a good experience, Edgar! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Jul. 23rd, 2026

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Verified Customer

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Mark Ogrodny Chicago, Illinois

painless install, problem free, worth it!

4 months ago

Reply from Sunrun

This is wonderful to hear, Mark! We're thrilled to know you had a quick and seamless installation and hope you enjoy the benefits of solar for years to come!

Jul. 7th, 2026

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Verified Customer

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Nancy Victorialopez Los Angeles, California

Made us feel comfortable with the whole process

4 months ago

Reply from Sunrun

This is awesome, Nancy! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Jul. 7th, 2026

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Verified Customer

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Frank Salzano Plainfield, Connecticut

They (Steve) was knowledgeable and efficient.

4 months ago

Reply from Sunrun

Thank you for helping us to create a planet run by the sun!

Jul. 7th, 2026

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Verified Customer

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Katie Guyton Los Angeles, CA

Friendly staff and great customer service

4 months ago

Reply from Sunrun

Thank you for helping us to create a planet run by the sun!

Jul. 7th, 2026

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Verified Customer

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Kyna Simpson Budd, Illinois

They were one of the few companies who had licenses to work in my city.

4 months ago

Reply from Sunrun

Thank you so much for being part of our Sunrun family!

Jul. 7th, 2026

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Verified Customer

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Jose Manuel Banuelos Valley Center, California

They’ve been doing good to me this far so far

4 months ago

Reply from Sunrun

This is awesome, Jose! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Jul. 1st, 2026

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Verified Customer

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Amat Lutan San Ramon, CA

Sunrun was proactively working to help us with solar energy solution.

4 months ago

Reply from Sunrun

Thank you for your review, Amat! We're so glad our team has been able to help find the right solar solution for you. We appreciate you choosing Sunrun!

Jun. 30th, 2026

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Verified Customer

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Terry Rowland l Sonoma, California

It was a wonderful experience & Ryan was a great help

4 months ago

Reply from Sunrun

We appreciate you sharing your experience, Terry! It's great to know Ryan has been there to help you every step of the way and has made this process seamless for you. Thanks for choosing Sunrun!

Jun. 30th, 2026

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Verified Customer

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Kirsten Providence, RI

Wanted a highly reviewed company to help with my project.

4 months ago

Reply from Sunrun

Thank you for putting your trust in Sunrun, Kirsten! We hope you enjoy the benefits of solar for years to come, and we appreciate your five-star review!

Jun. 30th, 2026

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Verified Customer

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Ashley Providence, RI

Great company for solar. Very happy with the service.

4 months ago

Reply from Sunrun

We appreciate your kind review, Ashley! It's great to hear you're happy with our services and we hope you continue to experience the benefits for years to come. Thanks!

Jun. 30th, 2026

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Verified Customer

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Jessica Chun Las Vegas, Nevada

Because Costco trust Sunrun so I chose Sunrun

4 months ago

Reply from Sunrun

Thanks for being a part of the Sunrun family, Jessica!

Jul. 1st, 2026

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Verified Customer

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Madhav Kolluri Los Altos, CA

Has a good reputation. They offered a very competitive price.

4 months ago

Reply from Sunrun

Madhav, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!

Jul. 1st, 2026

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Verified Customer

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R M Jr Jones Vista, California

Outstanding because the are willing to help anytime

4 months ago

Reply from Sunrun

Thank you so much for being part of our Sunrun family!

Jun. 23rd, 2026

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Verified Customer

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Chris Milford, MA

A co worker recommended Sun Run and a rep named Raine.

4 months ago

Reply from Sunrun

Thank you so much for being part of our Sunrun family!

Jun. 23rd, 2026

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Verified Customer

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Charles Josey San Francisco, California

Amazing service and easy savings! I definitely recommend

4 months ago

Reply from Sunrun

Thanks for your review, Charles! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!

Jun. 23rd, 2026

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Verified Customer

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Nathaniel Buffum Natick, Massachusetts

Knowledgeable team and dependable savings

4 months ago

Reply from Sunrun

Thanks for your review, Nathaniel! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!

Jun. 23rd, 2026

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Verified Customer

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Warren Hickory Hills, Illinois

Overall amazing service! Works as promised

4 months ago

Reply from Sunrun

This is awesome, Warren! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Jun. 23rd, 2026

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Verified Customer

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Corbett Francis Dornsife, Pennsylvania

Very good employees. Excellent service !

4 months ago

Reply from Sunrun

Thank you so much for being part of our Sunrun family, Corbett!

Jun. 23rd, 2026

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Verified Customer

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Jamie Schmader San Francisco, California

They answered my questions the very best.

4 months ago

Reply from Sunrun

This is awesome, Jamie! Your positive feedback is like a ray of sunshine to us, and we're so happy we could answer your questions!

Jun. 23rd, 2026

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Verified Customer

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Bertha Kerman, CA

I worked with sunrun because of Rafa . He is very honest

5 months ago Edited September 14, 2026

Reply from Sunrun

This is awesome, Bertha! Your positive feedback is like a ray of sunshine to us, and we're so happy Rafa could guide you through your solar experience. Thanks for going solar with us!

Jun. 23rd, 2026

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Verified Customer

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Melvin K. Budd, Illinois

Tia T. just that simple. A real pro ,

5 months ago Edited June 21, 2026

Reply from Sunrun

We're thrilled you had a good experience, Melvin! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Jun. 16th, 2026

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Verified Customer

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Julie Borgatti Mattapoisett, MA

It was recommended through my son who works with Anthony

5 months ago

Reply from Sunrun

Thank you so much for being part of our Sunrun family!

Jun. 16th, 2026

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Verified Customer

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Jan Melendez New Bedford, Massachusetts

They were really professional and they were great

5 months ago

Reply from Sunrun

Thanks for your kind review, Jan! It's great to know you're happy with our services and have had no issues. Thank you for choosing Sunrun!

Jun. 13th, 2026

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Verified Customer

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Angelica Horst Sacramento, CA

I chose it to become more sustainable and because of Pia

5 months ago Edited June 21, 2026

Reply from Sunrun

Thank you for sharing your experience, Angelica! We truly appreciate your support and are grateful you chose Sunrun for your home. Thanks for being part of our Sunrun family!

Jun. 12th, 2026

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Verified Customer

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Edwin Smith Bradley, IL

To save on electric bills, they are way too high

5 months ago

Reply from Sunrun

It's great to hear you're saving money by switching to solar! Thank you so much for your review, Edwin!

Jun. 12th, 2026

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Verified Customer

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Shuyi Li Irvine, California

It’s convenient and the service is good, we like it

5 months ago

Reply from Sunrun

Thank you so much for being part of our Sunrun family, Shuyi!

Jun. 9th, 2026

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Verified Customer

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Margarita Lopez San Antonio, Texas

The people that came to my door were excellent

5 months ago

Reply from Sunrun

We really appreciate you sharing this, Margarita Lopez! It's great to hear you had such a positive experience with the representatives who came to your door. Thanks!

Jun. 2nd, 2026

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Verified Customer

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Devin Holt San Bernardino, California

Professional company that does quick and quality work.

5 months ago

Reply from Sunrun

Thank you for your kind words, Devin! It's great to hear you're extremely happy with how your project turned out and appreciate you taking the time to share!

Jun. 2nd, 2026

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Verified Customer

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Linda Aipa Waianae, HI

All staff is friendly and patient, and helpful

5 months ago

Reply from Sunrun

Thank you for taking the time to share your experience, Linda! It's wonderful to hear you found our staff knowledgeable and helpful during this process. We appreciate you sharing this with us!

May. 29th, 2026

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Verified Customer

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Cynthia Morse Windsor, Connecticut

Straight forward easy to understand information and cost.

5 months ago

Reply from Sunrun

This is great to hear, Cynthia! We're glad that the process was straightforward and easy to understand. Thank you for taking the time to share your experience!

Jun. 2nd, 2026

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Verified Customer

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Charles Griffin Broomfield, CO

Like the way Sunrun took care of aspects

5 months ago

Reply from Sunrun

Thank you so much for being part of our Sunrun family!

May. 27th, 2026

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