Sunrun: Read 4,881 User Reviews From Real Homeowners

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Enrico Bay Shore, New York

Great company that made the whole process seamless.

3 months ago

Reply from Sunrun

Thank you so much for being part of our Sunrun family!

Aug. 11th, 2026

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Verified Customer

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Katherine Hendren

Preston Thompson was well informed and easy to work with.

8 months ago

Reply from Sunrun

Thank you, Katherine! It's great to hear Preston was knowledgeable and easy to work with throughout your experience. We appreciate you taking the time to share your feedback.

Feb. 20th, 2026

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Verified Customer

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John Santiago

They are a reputable company and the financing was good

8 months ago

Reply from Sunrun

We appreciate the kind words, John. We're glad the financing worked well for you and that you felt confident choosing Sunrun.

Feb. 20th, 2026

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Layne Allison

I was pleased with the step by step process of Sunrun. All work was completed in a timely manner. I was also happy that my property was respected and all materials were cleaned up upon completion.

2 years ago

Reply from Sunrun

Layne, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience with the services we provide. Thank you for helping us create a planet run by the sun!

May. 8th, 2024

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Dale Berridge Tucson, AZ

There were a few hiccups when Sunrun took over from our previous solar contract with Vivant but it all worked out fairly and now we're enjoying considerable savings on our electric bill. 4 adults and a child use a lot of electricity but our rooftop solar system handles it like a champ!

4 years ago

Reply from Sunrun

Thanks for your review, Dale! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family.

Jun. 24th, 2022

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no sugarcoating Cheshire, CT

Had a quote from them and as opposed to some other companies, the tech guy I spoke with was straightforward, knew his product and didn't read off a sales script. They had a good warranty on solar panels (25 years) but didn't have a good battery system and it only covered 8 hours in case of a power loss and on limited circuits... that is below standards these days. I would have given a higher rating if based on solar panels only, but I also have to say they were one of the most expensive quotes I got...

4 years ago

Reply from Sunrun

Thank you for sharing your experience with us! Customer experience is really important to us, and we try to keep our staff knowledgeable about our products. As we get new batteries with higher limits, we can always pass along information if you are interested. Thanks!

Jun. 24th, 2022

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William Smith Bolingbrook, IL

This company placed solar panels on my roof. The process was thorough from the perspective of informing us of the benefits. We had a direct contact person, which facilitated communication with the company. My concerns have more to do with their customer service subsequent to placing the panels. Consequently, placing the panels resulted in leakage (when there was a heavy rain/snow) onto my ceiling in one area resulting in two large water stains on my ceiling. They sent a person out and they re-mounted the problematic panel and we have not had an issue since. However, we have the damaged ceiling as a reminder. Upon requesting the company repair the damage to our ceiling, there was no service. We were persistent and reached out to the original sales person and submitted a claim on their website, as well as spoke directly with their customer service staff. No response yet and it has been several months.

4 years ago

Reply from Sunrun

Thank you for bringing this to our attention, William. We'd be happy to look into this for you and we will be sending you a private message requesting additional account information so that we can assign a Specialist to assist you directly.

Jun. 22nd, 2022

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Jim Jones Peoria, AZ

I chose to work with SunRun because of Devan‘s professionalism and information. SunRun also was one of the only companies that service is the panels from time of install forward.

4 years ago

Reply from Sunrun

Your review brightened our day, Jim! Thanks for taking the time to share your experience. We're so happy you chose us as your solar provider. Welcome to the Sunrun family!

Jun. 3rd, 2022

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Ramona C Hernandez Diaz Shafter, CA

I was impressed with every detail with Sunrun,I would recommend to anyone

3 months ago

Reply from Sunrun

Thank you so much for being part of our Sunrun family!

Jul. 23rd, 2026

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Aaron Pelayo Los Angeles, California

The best solar company in its sector. Nothing can’t compare

4 months ago

Reply from Sunrun

Thank you for your kind words, Aaron! We're so happy to hear you've had such a great experience with us and have been happy with our services. Thank you for choosing Sunrun!

Jul. 24th, 2026

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Yvonne Robinsson Hicksville, New York

It’s time for solar and the representatives Kreshnik was very helpful.

4 months ago

Reply from Sunrun

Thanks for your review, Yvonne! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience working with Kreshnik. Thanks for doing your part by helping us create a planet run by the sun!

Jul. 7th, 2026

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Eleonor Angeles Stockton, CA

We chose to a work with Sunrun because of their excellent services.

5 months ago

Reply from Sunrun

Thank you so much for being part of our Sunrun family, Eleonor!

Jun. 23rd, 2026

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Kathy Smith La Habra, CA

Very professional, very kind always there. When we needed him.

5 months ago

Reply from Sunrun

Thanks for your review, Kathy! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

May. 27th, 2026

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Verified Customer

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Bonnie Lavaia

Very professional company. Jill was great to work with.

8 months ago

Reply from Sunrun

We appreciate your 5-star review, Bonnie! It's great to hear you're happy with our services and that you had a positive experience working with Jill. Thanks!

Feb. 18th, 2026

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Verified Customer

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Sergio Figueroa

Honest and reliable company Good customer service

9 months ago

Reply from Sunrun

Your review brightened our day, Sergio! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!

Feb. 18th, 2026

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Verified Customer

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Fresia rivera

Excellent customer service , great company

10 months ago

Reply from Sunrun

Fresia, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!

Dec. 19th, 2025

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Verified Customer

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Rosilee A. Spaulding

He was a nice young man. Speak highly of Sunrun.

11 months ago

Reply from Sunrun

Rosilee, your feedback is greatly appreciated! We're happy to hear that you had a positive interaction with one of our sales representatives. Thank you for sharing your experience with us.

Dec. 16th, 2025

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Verified Customer

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Mark Herdman San Jose, CA

Overall very easy to interact with installation crew and office support staff

3 months ago

Reply from Sunrun

We're thrilled you had a good experience, Mark! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Jul. 23rd, 2026

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Verified Customer

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Yat Koo La Puente, California

Very great service and follow-up. The solar system also works great

3 months ago

Reply from Sunrun

This is awesome, Yat! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Jul. 23rd, 2026

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Antonio

Karina te explica muy bien a todas tus dudas Es un placer trabajar con ella la recomiendo

6 months ago

Reply from Sunrun

¡Gracias por tus amables palabras, Antonio! Nos alegra mucho que Karina haya estado allí para ayudarte a responder todas tus preguntas y para contribuir a que tu experiencia fuera agradable. ¡Agradecemos mucho tu recomendación!

Apr. 21st, 2026

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Karl Magat

They simply offered the best rate/value per kwh compared to the other companies that quoted me.

6 months ago

Reply from Sunrun

Thanks for your review, Karl! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Apr. 20th, 2026

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Verified Customer

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Sabrina

Worth the investment, appreciate the attention to customer service

1 year ago

Reply from Sunrun

Thanks for your review, Sabrina! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Sep. 25th, 2025

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Verified Customer

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Jordan Maas

We loved our rep Rick! He made the whole process smooth and easy!

1 year ago

Reply from Sunrun

Jordan, your feedback is truly valuable to us. We are overjoyed to learn that Rick, your representative, made your solar experience exceptional. Thank you for being part of our Sunrun family.

Sep. 25th, 2025

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Verified Customer

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PauL M

Satisfied, family been living comfortably during the summer.

1 year ago

Reply from Sunrun

Thanks so much for sharing, Paul! We're so glad to hear that you're loving your system. It's wonderful to see our customers enjoying the benefits of clean energy! If you ever need anything, feel free to reach out. Thanks!

Sep. 18th, 2025

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Verified Customer

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Phuong Wong

The team got the project designed and executed timely and nicely.

1 year ago

Reply from Sunrun

This is awesome, Phuong! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Sep. 14th, 2025

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Verified Customer

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Richard Monreal

Overall, great service from installation to full solar power functionality!

1 year ago

Reply from Sunrun

We're thrilled you had a good experience, Richard! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Sep. 14th, 2025

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Verified Customer

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Micah Andretich

Sunrun has an Incredibly professional and thorough team from start to finish.

1 year ago

Reply from Sunrun

Your review brightened our day, Micah! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!

Sep. 4th, 2025

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Verified Customer

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Anan Chitamin

Great customer service. Staffs are very professional and honest .

1 year ago

Reply from Sunrun

Your review brightened our day, Anan! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!

Aug. 29th, 2025

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Verified Customer

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Orlando Mercado

Friendly, and imformeratve. We appreciate the opportunities shared.

1 year ago

Reply from Sunrun

This is awesome, Orlando! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Aug. 27th, 2025

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Verified Customer

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Robert Tolin

Sunrun employees made it easy to get a rooftop solar system installed.

1 year ago

Reply from Sunrun

Your review brightened our day, Robert! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!

Aug. 27th, 2025

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Verified Customer

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Isaac Kelii

Very easy to work with and have great communication throughout install

1 year ago

Reply from Sunrun

Thank you for sharing your experience, Isaac! We're thrilled to hear that you had a seamless installation process and that you're satisfied with our service. If you ever need anything in the future, please don't hesitate to reach out. Thanks!

Aug. 14th, 2025

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Verified Customer

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Cathy Grover Boughan

Great customer service and very quick response if I ever need assistance.

1 year ago

Reply from Sunrun

Thank you for sharing your positive experience with us, Cathy! We're delighted to hear that you found our customer service excellent and that we were able to promptly resolve your concerns. Your satisfaction is our priority, and we're glad to hear that you appreciate our professionalism and cleanliness. Thank you!

Aug. 12th, 2025

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Verified Customer

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Tami Donrad

I love all the money I save on my pge bill each month. Thank you Sunrun.

1 year ago

Reply from Sunrun

Thanks for your review, Tami! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!

Jul. 1st, 2025

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Verified Customer

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Dante Taddei

Excellent customer service very helpful and happy with all the team.

1 year ago

Reply from Sunrun

This is awesome, Dante! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Jun. 27th, 2025

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Verified Customer

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Peter Yi

Services were very professional. People were kind and attentive.

1 year ago

Reply from Sunrun

Your review brightened our day, Peter! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!

Jun. 27th, 2025

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Verified Customer

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Elizabeth Sammons

Love the support, professional representation and overall experience

1 year ago

Reply from Sunrun

We're thrilled you had a good experience, Elizabeth! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Jun. 25th, 2025

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Verified Customer

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Janice Calzo

Friendly costumer service. Was updated progress in a timely manner

1 year ago

Reply from Sunrun

Janice, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!

Jun. 24th, 2025

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Verified Customer

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Grant Zhang

Very efficient installation flow from design to power on. Excellent job!

1 year ago

Reply from Sunrun

Thanks for your review, Grant! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Jun. 9th, 2025

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Verified Customer

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Jordan Lewandowski

It was a pretty easy process. Rep was good and I saved money.

1 year ago

Reply from Sunrun

Thanks for your review, Jordan! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!

Jun. 6th, 2025

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Verified Customer

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Tracey Rush

The Sunrun teams are always very professional and informative.

1 year ago

Reply from Sunrun

Tracey, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!

Jun. 6th, 2025

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Verified Customer

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Nancy Decandia

The install team was awesome. John was available anytime I had a question

1 year ago

Reply from Sunrun

Thank you for sharing your positive experience with us, Nancy! We're delighted to hear that our team was there to ensure this was a smooth and seamless process for you! Thank you!

May. 24th, 2025

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Verified Customer

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Eleonore Gorwin

They did a good job of getting all permits and installing the back-up battery.

1 year ago

Reply from Sunrun

We're thrilled you had a good experience, Eleonore! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

May. 24th, 2025

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Verified Customer

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Elijah G Cooper

Sun Run ,to me is a great company, where their personels keep their words

1 year ago

Reply from Sunrun

We're thrilled you had a good experience, Elijah! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

May. 7th, 2025

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Verified Customer

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Jamal Prout

The experience was smooth and the team kept me updated every step of the way

1 year ago

Reply from Sunrun

We are happy to hear that the Installation was quick and that everything ran smoothly, Jamal! We appreciate you taking the time to share your experience during this process. Thanks!

May. 2nd, 2025

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Verified Customer

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Sheryl Visitacion

Sunrun responds to all your inquiries on time,representatives are very friendly

1 year ago

Reply from Sunrun

Thanks for your review, Sheryl! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Apr. 25th, 2025

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Verified Customer

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Justin Stone

The project was quick and easy. I wish I had pulled the trigger earlier.

1 year ago

Reply from Sunrun

We're thrilled you had a good experience, Justin! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Apr. 15th, 2025

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Verified Customer

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Anthony Mazza

Sunrun has been an incredible company to work with!! We love our Solar!!

1 year ago

Reply from Sunrun

We're thrilled you had a good experience, Anthony! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Apr. 2nd, 2025

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Verified Customer

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Brian Frimmer

The service was outstanding and product works extremely well

1 year ago

Reply from Sunrun

Brian, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!

Mar. 10th, 2025

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Verified Customer

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Shirley Carr

They do excellent work cleaned up very well. Save me money on my electricity.

1 year ago

Reply from Sunrun

We're absolutely thrilled to hear about your positive experience, and to hear that going solar is keeping your electric bill low, Shirley! Your feedback means the world to us, and we genuinely appreciate you taking the time to share it. Thank you for being such an integral part of our solar community.

Mar. 4th, 2025

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Verified Customer

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Tiarra Galloway

Love Sunrun! If you want solar you can have it no money down!

1 year ago

Reply from Sunrun

Thank you so much for being part of our Sunrun family, Tiarra!

Feb. 10th, 2025

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