Sunrun: Read 3,582 User Reviews From Real Homeowners

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Michael Porazinski

Very smooth process from beginning to end.

1 year ago

Reply from Sunrun

We're thrilled you had a good experience, Michael! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Oct. 18th, 2024

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George

product function and its help in our electric u

1 year ago

Reply from Sunrun

Thanks for your review,George! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you are having a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Oct. 15th, 2024

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Tammy Herbert

I like their knowledge and professionalism.

1 year ago

Reply from Sunrun

Thanks for your review, Tammy! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Oct. 15th, 2024

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Kyara Webb Houston, TX

I love all of the warranties Sunrun offers!

1 year ago

Reply from Sunrun

We're thrilled you had a good experience, Kyara! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Oct. 8th, 2024

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Jarett Tanaka Pearl City, HI

Prices are good and their system works for our situation.

1 year ago

Reply from Sunrun

This is awesome, Jarett! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Oct. 7th, 2024

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Verified Customer

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Bruce Weeks

Great, fantastic , don’t delay, make call

1 year ago

Reply from Sunrun

We're thrilled you had a good experience, Bruce! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Sep. 30th, 2024

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Aaron

Installation crew were good, cleaned up well.

1 year ago

Reply from Sunrun

We're thrilled you had a good experience, Aaron! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Sep. 16th, 2024

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Verified Customer

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Daniel Cao

Good communications and very responsive.

1 year ago

Reply from Sunrun

Thanks for your review, Daniel! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Aug. 10th, 2024

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Alejandro Arceo

I like saving money, panels working great however took almost 4 wks for tech to come n fix battery.

1 year ago

Reply from Sunrun

Thanks for your review, Alejandro ! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!

Jul. 31st, 2024

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jokerface6950

Sunrun has great monthly plans. I have 2 systems

1 year ago

Reply from Sunrun

Thanks for your review, jokerface6950! We're so happy to hear that you had a good experience with us! We're sure that you have enough decisions to think about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!

Jul. 11th, 2024

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Michael Canavan

Love everything about our solar panels!!

1 year ago

Reply from Sunrun

Thanks for your review, Michael! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Jul. 2nd, 2024

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deb johnson

Accurate information without a high pressure sales pitch

1 year ago

Reply from Sunrun

Deb, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!

Jun. 29th, 2024

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abdul fradi

you did perfect job thanks for all services

1 year ago

Reply from Sunrun

Thank you so much for being part of our Sunrun family, Abdul!

Jun. 18th, 2024

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Verified Customer

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Rodrigo Jara

Set up was done in the same day quick same day

1 year ago

Reply from Sunrun

We are happy to hear that the Installation was quick and that everything ran smoothly, Rodrigo! We appreciate you taking the time to share your experience during this process. Thanks!

May. 22nd, 2024

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Mike Kelne

Saves us money & prevents outages from the grid.

1 year ago

Reply from Sunrun

Thanks for your review, Mike! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!

May. 16th, 2024

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felix cuevas

Great company, great costumer service very clean work

1 year ago

Reply from Sunrun

Felix, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience with the services we provide. Thank you for helping us create a planet run by the sun!

May. 15th, 2024

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Verified Customer

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matthew lawa

Very professional and Great customer service

1 year ago

Reply from Sunrun

We're thrilled you had a good experience, Matthew! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

May. 15th, 2024

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Gerardo Quino

Excellence info to communicate between each others.

1 year ago

Reply from Sunrun

This is awesome, Gerardo! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

May. 8th, 2024

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Verified Customer

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Ramachandran Balasubramanian

I recently had an overall positive experience with Sunrun's customer service. I haven't had any major issues, but when I did interact with them, it was good. I would rate it a 5 out of 5. I appreciate the feedback visits from your team. However, I wish the app could provide more detailed information on individual panel production like my neighbor's system does. It would be helpful to monitor each panel's performance to ensure everything is working properly.

1 year ago Edited May 3, 2024

Reply from Sunrun

Thanks for your review, Ramachandran! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!

May. 4th, 2024

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Verified Customer

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Sumaiya Sarawat

I like being able to communicate with a real human being

1 year ago

Reply from Sunrun

We like being there for you, Sumaiya! Thanks for choosing us!

May. 1st, 2024

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Verified Customer

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Lorna Santarossa

Sunrun did a fabulous job installing our solar we love it

1 year ago

Reply from Sunrun

This is awesome, Lorna! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

May. 1st, 2024

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jbarry471

Easy to work with and work performed was outstanding.

1 year ago

Reply from Sunrun

Thanks for your review, JBarry471! We're so happy to hear that the team was easy to work with and we appreciate you sharing this with others! Thank you for helping us create a planet run by the sun!

May. 1st, 2024

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Verified Customer

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William Checkvala

It was a very positive experience from start to finish.

1 year ago

Reply from Sunrun

We're thrilled you had a good experience, William! Thanks for taking the time to share your feedback. Welcome to the Sunrun family!

May. 1st, 2024

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Verified Customer

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Patrick Ortman

Sunrunn's customer service is exceptional

1 year ago

Reply from Sunrun

This is awesome, Patrick! Your positive feedback is like a ray of sunshine to us. We're so happy our team could guide you through your solar experience. Thanks for choosing us!

May. 1st, 2024

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Verified Customer

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Olga Valdivia

Happy to have gone solar! Sun run through Costco.

1 year ago

Reply from Sunrun

You've brightened our day, Olga! We aim to make going solar easy and enjoyable, and we love getting feedback like yours. Welcome to the Sunrun family!

May. 1st, 2024

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Boxer M15

Customer Service great and very easy going.

1 year ago

Reply from Sunrun

We're thrilled you had a good experience, Boxer M15! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Apr. 30th, 2024

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Verified Customer

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Yolanda Asbury

I like the fact that I can save money and the environment

1 year ago

Reply from Sunrun

Thanks for your review, Yolanda! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!

Apr. 30th, 2024

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Verified Customer

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Ron Grant

Matt was knowledgeable, personable and genuine

1 year ago

Reply from Sunrun

This is awesome, Ron! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Apr. 30th, 2024

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W Urbina

Great service, friendly and very clear information.

1 year ago

Reply from Sunrun

Thank you for helping us to create a planet run by the sun W Urbina!

Apr. 30th, 2024

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Verified Customer

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Neal Kleiner

Fair price and it greatly reduced my electric bill.

1 year ago

Reply from Sunrun

Thanks for your review, Neal! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!

Apr. 23rd, 2024

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Verified Customer

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AP

Very Happy with the whole process from start to GO LIVE..

1 year ago

Reply from Sunrun

Your review brightened our day, AP! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!

Apr. 23rd, 2024

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Louis Csak

They did a great job. Made the process easy

1 year ago

Reply from Sunrun

Thanks for your review, Louis! We're so happy to hear that you had a good experience with us! We're sure that you have enough decisions to think about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!

Apr. 23rd, 2024

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Angel Gonzalez

I'm saving a good amount of money on my electric bill.

1 year ago

Reply from Sunrun

Thanks for your review, Angel! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!

Apr. 13th, 2024

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Verified Customer

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bismark Aguocha

Sunrun is solid company for solar systems

1 year ago

Reply from Sunrun

We're so happy to hear that you had a good experience with us, Bismark! You have enough decisions to worry about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!

Apr. 6th, 2024

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Verified Customer

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Andrew.p. maguire

Installation team was professional and did not intrude.

1 year ago

Reply from Sunrun

Andrew, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!

Mar. 18th, 2024

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Sanjeev Satheesh San Jose, CA

Quick response, responsible subcontractors.

1 year ago

Reply from Sunrun

Your review brightened our day, Sanjeev! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!

Mar. 6th, 2024

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Verified Customer

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Benjamin Goodwin

Comunication was great during the process

1 year ago

Reply from Sunrun

We're thrilled you had a good experience,vBenjamin! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Feb. 6th, 2024

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Ali Hardigree Manchester, CT

The whole team did a great job from start to finish.

1 year ago

Reply from Sunrun

Thanks for your review, Ali! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Dec. 22nd, 2023

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Raphael

Awesome service, thanks! Steve was great!

2 years ago

Reply from Sunrun

Raphael, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!

Nov. 13th, 2023

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alexandra garcia Cortlandt Manor, NY

Sunrun provides clear explanation on all steps.

2 years ago

Reply from Sunrun

Alexandra, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!

Sep. 11th, 2023

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J Julsonnet Colorado Springs, CO

great program. Service after the sale is questionable. Their monitoring of the system is lacking

3 years ago

Reply from Sunrun

Thank you for sharing your experience, J! Your feedback helps us to keep improving your solar experience. If you have any questions or concerns about monitoring your system, please feel free to send us a private message with your service address. Thanks for helping us create a planet run by the sun!

Sep. 1st, 2022

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Sam Bahr Chicago, IL

This was great info. Super knowledgeable!

3 years ago

Reply from Sunrun

Thanks for your review, Sam! We're so happy to hear that you had a good experience with us! You have enough decisions to worry about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!

Jul. 15th, 2022

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Patricia Avalos Los Angeles, CA

Very please with the work very professional

3 years ago

Reply from Sunrun

Thanks for your review, Patricia! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

May. 23rd, 2022

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Frank Newington, CT

Went extremely well from initial contact w/Co to hookup

3 years ago

Reply from Sunrun

We're thrilled you had a good experience, Frank! We really appreciate you taking the time to share your feedback. Thanks for playing such an important role in our solar community and for helping us create a planet run by the sun!

May. 23rd, 2022

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Chet

Great sales, installation and customer service.

5 years ago

Reply from Sunrun

We are happy to see you are happy with us. Thank you for taking the time to leave us this wonderful review. Let's create a planet run by the sun.

Jun. 29th, 2021

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Ken

Sunrun will not provide backup batteries to existing Sunrun customers, only new ones.

5 years ago

Reply from Sunrun

Thank you for your interest in Brightbox. We are working on a retrofit solution for existing customers and expanding our home battery solution to more states. As soon as Brightbox and/or a retrofit is available, we will let our customers know.

Jan. 29th, 2021

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Brooklyn Brooklyn, NY

I had made an appointment with SunSun for a consultation and they never showed up, not even a call. I am very disappointed .

6 years ago

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Sean K Hallet

Too aggressive, and had over 20 telephone calls from different persons from SunRun calling at all times of the Day and night

6 years ago

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Frederick Perry

Quick response, product knowledge, professionalism and warranty

6 years ago

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Pablo Jimenez

Very through and comprehensive plus Volf was very learned in the process!

6 years ago

Sunrun Reviews