Sunrun: Read 4,881 User Reviews From Real Homeowners

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Verified Customer

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Jack Gong Dallas, Texas

The peoples are know what they are doing. I love Sunrun.

5 months ago

Reply from Sunrun

Thank you so much for being part of our Sunrun family!

May. 27th, 2026

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Verified Customer

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Elena Fondacaro Valley Springs, California

Best company and customer service with troubleshooting

5 months ago

Reply from Sunrun

Elena, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience while helping us create a planet run by the sun!

May. 27th, 2026

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Verified Customer

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Stacey Mead Chico, CA

Great service and personalized set up with prompt responses

5 months ago

Reply from Sunrun

Thanks for your review, Stacey! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

May. 27th, 2026

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John Lyles Bakersfield, CA

Jason M. is the reason I choose to work with Sunrun. Jason also helped my brother.

3 months ago

Reply from Sunrun

We love hearing this, John! We're glad Jason provided such a good experience for both you and your brother. Thanks for choosing Sunrun as your trusted solar and storage provider!

Aug. 11th, 2026

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Britney Rogers White Plains, New York

Great company Favielle Escoffery made the entire process very smooth. I will highly recommend

3 months ago

Reply from Sunrun

Thank you for your kind words, Britney! We're glad to hear Favielle made the process easy from start to finish. Thank you for choosing Sunrun and for your recommendation!

Jul. 25th, 2026

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Robert Tucker Moreno Valley, California

The plan I went with fits my budget and they went out of their way to take care of everything.

3 months ago

Reply from Sunrun

Robert, thank you for your review! We're so glad we could help find a solution that fits your budget! Thank you for choosing Sunrun!

Jul. 22nd, 2026

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Verified Customer

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Edward Nazareno Henderson, NV

She is very friendly, explain everything and so easy to reach out

5 months ago

Reply from Sunrun

Edward, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience while helping us create a planet run by the sun!

May. 20th, 2026

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Verified Customer

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Quentin Glover Henderson, Nevada

Their program made the most sense to me in the term of having solar.

6 months ago

Reply from Sunrun

Thank you so much for being part of our Sunrun family!

May. 20th, 2026

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Verified Customer

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Cesar Luna New York, New York

Because I was really pay alot of money in electricity and I want to save money

6 months ago

Reply from Sunrun

Cesar, we appreciate you sharing this! Saving on electricity is one of the biggest reasons people go solar, and we're glad you chose us to help you achieve this. Thanks for choosing Sunrun!

May. 5th, 2026

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Verified Customer

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Jacquelyn Kirton Bolden

Haas and everyone I dealt with was very helpful and informative

6 months ago

Reply from Sunrun

Thank you so much for sharing, Jacquelyn! We're really happy to hear everyone you dealt with was attentive and knowledgeable during this process. We're happy to have you part of our family!

Apr. 21st, 2026

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Verified Customer

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Chase Cheek

Love my solar really helped to bring my bill down. Customer service is great.

7 months ago

Reply from Sunrun

That's awesome to hear, Chase! We're glad to hear your system is helping reduce your energy costs and that you've had such a positive experience with our team.

Apr. 17th, 2026

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Verified Customer

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Alexander Collado

One of the best companies around NYC I love it 🥳🙏🤝🫶🏻

7 months ago

Reply from Sunrun

Thank you for this amazing review, Alexander! Thank you for being a valued customer in New York City!!

Apr. 14th, 2026

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Verified Customer

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Thomas Finnegan

Great company. I’m very happy with the service and the savings.

7 months ago

Reply from Sunrun

Your review brightened our day, Thomas! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!

Apr. 13th, 2026

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Verified Customer

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Augusto M De Castro Jr

Didn’t have a problem with the representative easy to work with 5 Star

7 months ago

Reply from Sunrun

Hi Augusto, we really appreciate you sharing this. It's great to hear everything went smoothly and that your representative made the process easy!

Apr. 10th, 2026

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Verified Customer

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Alberto Garza

Great job and great customer service. Staff very knowledgeable.

7 months ago

Reply from Sunrun

Thank you so much for being part of our Sunrun family!

Apr. 10th, 2026

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Verified Customer

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Kim Goodspeed

They did everything to be sure I could get the most sun exposure and for production.

7 months ago

Reply from Sunrun

Thanks for your review, Kim! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Apr. 10th, 2026

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Verified Customer

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Mike Metzger

They were very upfront and professional , their follow-up was phenomenal

7 months ago

Reply from Sunrun

Thank you for sharing your positive experience, Mike! We're really happy to hear that you found our staff upfront and professional and that you felt our follow-up has been exceptional. Thanks, Mike!

Apr. 7th, 2026

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Verified Customer

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Mark Jessick

I like that workers and their superiors strive to do things right

7 months ago

Reply from Sunrun

We're thrilled you had a good experience, Mark! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Apr. 10th, 2026

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Verified Customer

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Khalidah Paskel

Speaking with Sunrun personal, they are professional and pleasantl..

7 months ago

Reply from Sunrun

Thank you so much for being part of our Sunrun family!

Apr. 10th, 2026

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Verified Customer

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Carole Tayo

They have been great with follow up and making sure I understand how it works

7 months ago

Reply from Sunrun

Really appreciate you sharing this, Carole! We love hearing that the team made sure you understood how everything works and has been great at following up with you.

Apr. 9th, 2026

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Verified Customer

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Juan Servin

Great service. Sun Run solar panels have been so economical.

7 months ago

Reply from Sunrun

Thank you for your review, Juan! It's great to hear that you have enjoyed our services and have helped you save some money!

Mar. 26th, 2026

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Verified Customer

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Edward Gastonguay

Sun Run Rep was clear about process. He supported us every step of the eay

7 months ago

Reply from Sunrun

This is awesome, Edward! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Mar. 19th, 2026

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Verified Customer

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Henry Mangona

I save a lot with my solar panels. They also take care of the maintenance .

8 months ago

Reply from Sunrun

Thanks for your review, Henry! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!

Mar. 17th, 2026

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Verified Customer

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Robert Olvera

I heard they were a great company. My neighbor went with Sunrun

8 months ago

Reply from Sunrun

Thanks for your review, Robert! Our goal is to make going solar easy and enjoyable!

Mar. 17th, 2026

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Verified Customer

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Ryan Shirah

Team centric and customer focused mentality. We really enjoyed the process.

8 months ago

Reply from Sunrun

We're happy to hear you enjoyed the process and felt supported by our team, Ryan! Thank you for choosing Sunrun!

Mar. 4th, 2026

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Verified Customer

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Veronica Ortiz

Sunrun, a major U.S. residential solar installer and great service.

8 months ago

Reply from Sunrun

Thank you so much for being part of our Sunrun family, Veronica!

Mar. 3rd, 2026

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Verified Customer

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Samuel Martinez

The main reason I purchased this product, was to have the option to maintain power in the house regardless of an outage. The Tesla batteries work great and provide plenty of power when needed. The solar panels recharge the batteries very quickly on a cloudless day. Sunrun's representatives have always provided great customer service any time I have interacted with them. Thank you.

2 years ago

Reply from Sunrun

We're thrilled you had a good experience, Samuel! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Apr. 20th, 2024

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Carmen Leyva Bakersfield, CA

I chose to work with Sunrun because I wanted to lower my electricity costs and have more predictable energy bills.

4 months ago

Reply from Sunrun

Carmen, thank you for choosing Sunrun! We're happy to hear solar is helping you have more predictable and lower energy bills. Thanks for choosing Sunrun!

Jul. 24th, 2026

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William lane Hicksville, New York

It's was great working with sunrun, I got a battery with my solar. They made the process very smooth and pleasant.

4 months ago

Reply from Sunrun

This is awesome, William! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Jul. 23rd, 2026

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Sherry Gonzalez Modesto, CA

Super supportive, super knowledgeable would recommend to everyone! Have enjoyed my experience with sunrun

4 months ago

Reply from Sunrun

This is awesome, Sherry! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Jun. 23rd, 2026

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Carol Los Angeles, California

Only because of my brother’s recommendation and I don’t know if I’m saving money at this point.

4 months ago

Reply from Sunrun

Thank you for helping us to create a planet run by the sun, Carol!

Jun. 23rd, 2026

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Stella Phoenix, Arizona

I really appreciated Ton’s approach at Lowe’s. She was so informative and pleasant to chat with.

4 months ago

Reply from Sunrun

Thanks for being part of the Sunrun family, Stella!

Jun. 23rd, 2026

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Lohainy Lynn, MA

A instalação da sunrun ficou muito bonita, os meninos fizeram um ótimo trabalho e deixaram tudo limpo.

5 months ago

Reply from Sunrun

¡Tu reseña nos alegró el día, Lohainy! Gracias por tomarte el tiempo de compartir tu experiencia; nos alegra mucho que nos hayas elegido como tu proveedor de energía solar. ¡Bienvenido a la familia Sunrun!

Jun. 23rd, 2026

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Michele phillìps Placentia, CA

Because after doing my research it was clear to me that Sunrun was the best and was in the business the longest.

5 months ago

Reply from Sunrun

Thank you for your review, Michele! If you have any questions about anything, please let us know!

Jun. 13th, 2026

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David Cherish Newark, New Jersey

Sunrun provides capabilities and easy navigation to their specialists to provide with amazing installation

5 months ago

Reply from Sunrun

Thanks for your review, David! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

May. 27th, 2026

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Verified Customer

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Bonnie Greeno

The team that I worked with were great, I was always kept in the loop and had many text messages from them as to the next step in the process!

9 months ago

Reply from Sunrun

Bonnie, we truly appreciate you taking the time to share your positive experience with others. We are delighted to hear that our team provided updates and made sure you were updated every step of the way. Thanks!

Feb. 17th, 2026

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Verified Customer

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Andrea Price

Liked the service and follow up with all involved. We were kept updated throughout the process

9 months ago Edited January 26, 2026

Reply from Sunrun

Andrea, your review brightened our day! Our goal is to provide you with the best solar experience!

Jan. 27th, 2026

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Verified Customer

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Kelsi Taylor

Just sending in a test review to see how this is working and wanting to see the flow works

10 months ago

Reply from Sunrun

Sounds good, Kelsi!

Dec. 23rd, 2025

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Cindy Muller Riverside, CA

They were very professional and efficient. The installers communicated very well and were very nice. Every step of the way there was communication.

5 months ago

Reply from Sunrun

Cindy, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience while helping us create a planet run by the sun!

May. 20th, 2026

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James Hill

The representative who signed me up totally lied to me about a battery backup and also the amount I would have to pay every month, when my roof leaked it took way over a year to get it repaired properly and I had to miss a lot of work for them to complete it! And never reimbursed!

7 months ago

Reply from Sunrun

Hi James, thank you for sharing your experience. We're really sorry to hear that it didn't meet your expectations. Transparency is important to us, and it's concerning to hear that things were not made clear along the way. Our team would like to speak with you further about what happened and understand your concerns so we can help escalate this for you. We'll be sending you a private message asking for some additional information so we can look into this.

Mar. 26th, 2026

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Kathy Green

Highly recommend Austin with Sunrun. He helped us understand what was going on with our system and made awesome recommendations

8 months ago

Reply from Sunrun

This is awesome, Kathy! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Mar. 17th, 2026

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Crystal Muro Sanchez

Very informative and thorough with instructions. Feel very well trained on both the SunRun and the Tesla app as well as the credit system with SCE.

8 months ago

Reply from Sunrun

Thank you for sharing your feedback, Crystal! We're glad to hear the team was able to walk you through both apps so you feel confident using them. We appreciate you choosing Sunrun as your trusted solar and battery provider.

Mar. 12th, 2026

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Joe Cavalier

Dylan educated me that the other solar company was undersizing me and then he was able to set me up with the right amount of panels and batteries

8 months ago

Reply from Sunrun

This is awesome, Joe! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Mar. 3rd, 2026

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Daniela Ruiz

Austin was great throughout the whole process; very friendly and communicative every step of the way. He made sure the process went perfectly smooth!

8 months ago

Reply from Sunrun

Daniela, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!

Mar. 3rd, 2026

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Verified Customer

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Rebecca Costa

0 down for the battery/Solar. Process took a few months but our Edison Bill was 1500 in the summer. 300 with sunrun

1 year ago

Reply from Sunrun

Rebecca, we appreciate you taking the time to share your experience! We are so thrilled to hear that going solar is helping you save money and help lower your electric bill. Our goal is to make going solar easy and enjoyable, and we are overjoyed to have you as a valued member of the Sunrun family. Thank you for helping us create a planet run by the sun. Thanks so much!

Nov. 8th, 2025

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Verified Customer

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Ryan Graff

SunRun’s reps and techs have been consistently helpful, honest, and on task. Would happily recommend them.

1 year ago

Reply from Sunrun

We're thrilled you had a good experience, Ryan! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Sep. 18th, 2025

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Verified Customer

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Jose Perez Luna

I love everything , everything was easy and I did not have any problems. Everyone was so professional.

1 year ago

Reply from Sunrun

Jose, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!

Sep. 5th, 2025

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Verified Customer

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Bobby Magby

Great service so far no problems the people who work there are very patient and have great customer service

1 year ago

Reply from Sunrun

Thanks for the kind words, Bobby! We’re so glad you're loving your system. It’s awesome to hear you’re enjoying the benefits of clean energy- this is exactly what it’s all about!

Aug. 27th, 2025

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Verified Customer

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yesenia Vazquez

Overall, experience has been great, saving so much on my power bill. And generating extra for Edison.

1 year ago

Reply from Sunrun

Yesenia, we wanted to express our sincere thanks for your review! It brings us immense joy to learn that solar is making a positive impact on your savings. Thank you so much for going solar with us!

Aug. 27th, 2025

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Verified Customer

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Syed Asad Ali

Great rates, excellent customer services team. I highly recommend to take advantage of their solar package.

1 year ago

Reply from Sunrun

Thanks so much for sharing, Syed! We're so glad to hear that you're loving your system. It's wonderful to see our customers enjoying the benefits of clean energy! If you ever need anything, feel free to reach out. Thanks!

Aug. 5th, 2025

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