Sunrun: Read 4,821 User Reviews From Real Homeowners

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Verified Customer

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Rebecca Miller

Customer service is great and the system runs well.

5 months ago

Reply from Sunrun

This is great to hear, Rebecca! It's awesome to know you've felt supported and that your system has been performing well and meeting your needs. Thanks so much for sharing!

Apr. 17th, 2026

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Verified Customer

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Jonathan Jay

I liked their product and installers where great to work with

5 months ago

Reply from Sunrun

Thank you so much for being part of our Sunrun family!

Apr. 10th, 2026

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Verified Customer

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Wayne Verhagen

I was able to lease and not buy sales person was not pushy

5 months ago

Reply from Sunrun

Thank you so much for being part of our Sunrun family!

Apr. 10th, 2026

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Verified Customer

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Ac Mccullough

Friendly, helpful and my solar system isr running great

5 months ago

Reply from Sunrun

We're thrilled to hear that, Ac! Thank you so much for being part of our Sunrun family!

Apr. 10th, 2026

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Verified Customer

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Shannon Hancock

They made everything easy and were friendly.

5 months ago

Reply from Sunrun

Shannon, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!

Apr. 10th, 2026

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Verified Customer

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Harold Nelson

Product reliability and customer service

5 months ago

Reply from Sunrun

Thanks for your review, Harold! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Apr. 10th, 2026

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Verified Customer

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Deborah Sharman

The house I bought was already under lease with Sunrun

5 months ago

Reply from Sunrun

That's great to hear, Deborah! If you run into any issues or have questions, please don't hesitate to reach out!

Apr. 7th, 2026

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Verified Customer

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Don Plymesser

they have continued to perform as they said they would

5 months ago

Reply from Sunrun

Thank you for sharing this, Don! It's great to hear that your system has been exceeding your expectations, and we appreciate your glowing review!

Apr. 7th, 2026

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Verified Customer

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Christopher Barker

Great company to work with. Will definitely recommend

5 months ago

Reply from Sunrun

We really appreciate you sharing this, Christopher! Thank you for your recommendations and for being part of our Sunrun family!

Apr. 7th, 2026

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Verified Customer

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Randy Ogg

I was just checking out what solar was all about

5 months ago

Reply from Sunrun

Thank you so much for being part of our Sunrun family!

Apr. 10th, 2026

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Verified Customer

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Maria Soto

My electricity bill was half of the regular bill yearly

5 months ago

Reply from Sunrun

Thanks for your review, Maria! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!

Apr. 10th, 2026

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Verified Customer

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Thelma Prichard

Easy to deal with, everything I needed was taken care of

5 months ago

Reply from Sunrun

Your review brightened our day, Thelma! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!

Apr. 10th, 2026

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Verified Customer

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Sandie Mcdown

They are very knowledgeable and friendly

5 months ago

Reply from Sunrun

Thank you so much for being part of our Sunrun family!

Apr. 10th, 2026

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Verified Customer

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Ron Wilson Wilson

Sunrun is very efficient in what they say and do

5 months ago

Reply from Sunrun

Ron, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience while helping us create a planet run by the sun!

Apr. 10th, 2026

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Verified Customer

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Robert Enriquez

Honest Good Service! Megan is always helpful!

5 months ago

Reply from Sunrun

Your review brightened our day, Robert! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!

Apr. 10th, 2026

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Verified Customer

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Cynthia Gavin

So easy to work with surrounding! Great company 👌

5 months ago

Reply from Sunrun

Thank you so much for being part of our Sunrun family!

Apr. 10th, 2026

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Verified Customer

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Tyrone stith

I had a amazing experience working with them

5 months ago

Reply from Sunrun

Thank you so much for being part of our Sunrun family!

Apr. 10th, 2026

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Verified Customer

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Priscilla Thomas

Great customer service and helpful employees.

5 months ago

Reply from Sunrun

Thank you so much for being part of our Sunrun family, Priscilla!

Apr. 10th, 2026

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Verified Customer

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Clyde Dalbec

Very professional in every way. Great product

5 months ago

Reply from Sunrun

Thank you so much for being part of our Sunrun family!

Apr. 10th, 2026

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Verified Customer

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James Carmenatty

I’ve been satisfied with Sunrun for many years now.

5 months ago

Reply from Sunrun

That's awesome to hear, James! We appreciate you being a loyal customer for so many years. Thanks so much for sharing!

Apr. 9th, 2026

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Verified Customer

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Mohamad Faraj

The staff and representatives are great to work with.

5 months ago

Reply from Sunrun

Thank you for your feedback, Mohamad! We're happy to hear our team was great to work with. We appreciate your support!

Mar. 24th, 2026

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Christine Santos Chula Vista, CA

My brother referred Nick since I was interested to go solar. Nick was amazing!!!

3 months ago

Reply from Sunrun

Thank you for sharing this, Christine! We're thrilled to hear you had a great experience with Nick, and we truly appreciate your recommendation. Thanks!

Jun. 12th, 2026

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Gerardo Ortiz Lake Elsinore, CA

Sunrun was a highly recommended company. The online reviews made it an easy choice.

3 months ago

Reply from Sunrun

Thanks so much for sharing, Gerardo! We're so glad to hear that you're loving your system. It's wonderful to see our customers enjoying the benefits of clean energy! If you ever need anything, feel free to reach out. Thanks!

Jun. 2nd, 2026

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William Selmon Pearland, TX

Great way to save money on my electric bill and have backup power during outages.

3 months ago

Reply from Sunrun

Hi William, thank you for sharing your experience with us. We're so glad to hear how much of a difference your system has made, especially that it gives you peace of mind during power outages. Thanks for being part of our Sunrun family.

May. 29th, 2026

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Verified Customer

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Edward Gastonguay

Sun Run Rep was clear about process. He supported us every step of the eay

5 months ago

Reply from Sunrun

This is awesome, Edward! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Mar. 19th, 2026

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Verified Customer

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Henry Mangona

I save a lot with my solar panels. They also take care of the maintenance .

6 months ago

Reply from Sunrun

Thanks for your review, Henry! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!

Mar. 17th, 2026

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Verified Customer

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Robert Olvera

I heard they were a great company. My neighbor went with Sunrun

6 months ago

Reply from Sunrun

Thanks for your review, Robert! Our goal is to make going solar easy and enjoyable!

Mar. 17th, 2026

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Verified Customer

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Ryan Shirah

Team centric and customer focused mentality. We really enjoyed the process.

6 months ago

Reply from Sunrun

We're happy to hear you enjoyed the process and felt supported by our team, Ryan! Thank you for choosing Sunrun!

Mar. 4th, 2026

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Verified Customer

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Veronica Ortiz

Sunrun, a major U.S. residential solar installer and great service.

6 months ago

Reply from Sunrun

Thank you so much for being part of our Sunrun family, Veronica!

Mar. 3rd, 2026

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Verified Customer

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Anthony Mayes

Austin was very helpful with answering any questions I had about Sunrun.

7 months ago Edited March 30, 2026

Reply from Sunrun

Thank you so much for your wonderful feedback, Anthony! We're thrilled to hear that Austin helped you get backup batteries and that it has kept your home running smoothly during outages. Thank you so much for sharing your experience with us!

Jan. 28th, 2026

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Verified Customer

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Clayton Wright Yucaipa, California

Great guy very knowledgeable and explains everything so even I get it

7 months ago Edited June 21, 2026

Reply from Sunrun

Thank you so much for sharing this with us, Clayton! We’re so happy to hear that Fernando and his crew were able to help answer any questions you had during this process. Thank you for being part of our Sunrun family.

Jan. 20th, 2026

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Verified Customer

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Samuel Martinez

The main reason I purchased this product, was to have the option to maintain power in the house regardless of an outage. The Tesla batteries work great and provide plenty of power when needed. The solar panels recharge the batteries very quickly on a cloudless day. Sunrun's representatives have always provided great customer service any time I have interacted with them. Thank you.

2 years ago

Reply from Sunrun

We're thrilled you had a good experience, Samuel! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Apr. 20th, 2024

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Huan Do

Sunrun system is reliable. Sunrun representatives and crews are professional and do their best to deliver.

5 months ago

Reply from Sunrun

We are so happy to hear your system has been meeting your expectations and performing well! Thank you so much for your kind words and for sharing your experience.

Apr. 7th, 2026

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Ramiro alonzo

Austin was very helpful. He was there to watch the installers and came with lunch. We are very impressed.

5 months ago

Reply from Sunrun

Thank you for your review, Ramiro! We're so glad Austin was helpful and provided continued support throughout your installation. We appreciate your feedback and are glad you had a positive experience.

Mar. 24th, 2026

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Verified Customer

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Luis Bueno

Sunrun was recommended to us by a good friend, I’m super happy with how the whole went.

10 months ago Edited November 25, 2025

Reply from Sunrun

This is awesome, Luis! Your positive feedback is like a ray of sunshine to us, and we're so happy that you are enjoying your system. Thanks for going solar with us!

Nov. 8th, 2025

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Verified Customer

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Arturo Velez

The company is good, but I’m still paying high electric bill so I’m not satisfied with solar system

11 months ago

Reply from Sunrun

Thanks for your review, Arturo! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!

Sep. 25th, 2025

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Verified Customer

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Geneva Owens Lancaster, CA

I’ve had a good experience with SunRun. Everything is great. I enjoy being able to save on my electric bill.

2 weeks ago

Reply from Sunrun

Thanks for your review, Geneva! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!

Sep. 3rd, 2026

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Verified Customer

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Pepe Forbes Ashburn, Virginia

Need better production out of the solar panels. But monthly maintenance/production fee continues to rise. When discussions came up about high electricity bill the only solution Sunrun representative suggested to add additional new panels and increase monthly maintenance/production fee,

2 weeks ago

Reply from Sunrun

Thanks for bringing this to our attention, Pepe! Monthly savings will vary depending on your usage, but we would be more than happy to take a closer look at this for you, in order to ensure that you are enjoying the full benefits of going solar. In order to best assist you, please send your address and an overview of your concerns to resolutions@sunrun.com so that we can personally connect you with an Escalations Expert who can help you resolve your concerns. Thank you!

Sep. 3rd, 2026

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Verified Customer

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Greg Kerr Atascadero, CA

Sunrun is a very efficient and friendly operation. The service reps respond quickly. The scheduling has been easy.

1 month ago

Reply from Sunrun

We're thrilled you had a good experience, Greg! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Jul. 23rd, 2026

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Kathy Green

Highly recommend Austin with Sunrun. He helped us understand what was going on with our system and made awesome recommendations

6 months ago

Reply from Sunrun

This is awesome, Kathy! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Mar. 17th, 2026

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Crystal Muro Sanchez

Very informative and thorough with instructions. Feel very well trained on both the SunRun and the Tesla app as well as the credit system with SCE.

6 months ago

Reply from Sunrun

Thank you for sharing your feedback, Crystal! We're glad to hear the team was able to walk you through both apps so you feel confident using them. We appreciate you choosing Sunrun as your trusted solar and battery provider.

Mar. 12th, 2026

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Joe Cavalier

Dylan educated me that the other solar company was undersizing me and then he was able to set me up with the right amount of panels and batteries

6 months ago

Reply from Sunrun

This is awesome, Joe! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Mar. 3rd, 2026

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Daniela Ruiz

Austin was great throughout the whole process; very friendly and communicative every step of the way. He made sure the process went perfectly smooth!

6 months ago

Reply from Sunrun

Daniela, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!

Mar. 3rd, 2026

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Joseph Gonzalez

Austin M. was very professional and courteous. He remains helpful and kind a year after we signed the contract with Sunrun.

7 months ago

Reply from Sunrun

Hi Joseph! We're thrilled you had a good experience working with Austin! Thanks for helping us create a planet run by the Sun!

Jan. 27th, 2026

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Joseph Colangelo

Had a leak in the roof and my opinion it is due to the solar panels penetration. In the roof. They sent a young kid out to determine if it was because of the solar panels leaking. He was inexperienced didn’t not know what he was doing, and he wrote up a report that was not accurate. I tried to call back and they told me too bad so said you’re gonna have to get a roofer to come out and fix it yourself so I would recommend not doing this.

7 months ago

Reply from Sunrun

Hi Joseph, we appreciate you sharing this with us. We're really sorry to hear about the roof leak and understand how stressful this situation is. We want to help get this sorted out as quickly as possible. Please send your address along with a brief overview of the issues you are having to resolutions@sunrun.com so we can confirm your account. Thanks!

Jan. 17th, 2026

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Jose Mercado

Austin was great to work with. He was always available to me and answered my questions thoroughly. Austin was always patient and not pushy.

8 months ago

Reply from Sunrun

Jose, big thanks for sharing this with us! We’re over the moon to hear that Austin was attentive and was able to answer your questions. Your engagement contributes significantly to our mission of creating a planet run by the sun

Jan. 7th, 2026

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Verified Customer

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Jose Perez Luna

I love everything , everything was easy and I did not have any problems. Everyone was so professional.

1 year ago

Reply from Sunrun

Jose, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!

Sep. 5th, 2025

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Verified Customer

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Bobby Magby

Great service so far no problems the people who work there are very patient and have great customer service

1 year ago

Reply from Sunrun

Thanks for the kind words, Bobby! We’re so glad you're loving your system. It’s awesome to hear you’re enjoying the benefits of clean energy- this is exactly what it’s all about!

Aug. 27th, 2025

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Verified Customer

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yesenia Vazquez

Overall, experience has been great, saving so much on my power bill. And generating extra for Edison.

1 year ago

Reply from Sunrun

Yesenia, we wanted to express our sincere thanks for your review! It brings us immense joy to learn that solar is making a positive impact on your savings. Thank you so much for going solar with us!

Aug. 27th, 2025

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Verified Customer

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Syed Asad Ali

Great rates, excellent customer services team. I highly recommend to take advantage of their solar package.

1 year ago

Reply from Sunrun

Thanks so much for sharing, Syed! We're so glad to hear that you're loving your system. It's wonderful to see our customers enjoying the benefits of clean energy! If you ever need anything, feel free to reach out. Thanks!

Aug. 5th, 2025

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