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Sunrun Reviews

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9.9

Overall Score

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Chris Tave

So far everything is working as promised.

1 year ago

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Reply from Sunrun

Thanks for your review, Chris! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Dec. 17th, 2024

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George Gonzalez

Great service I would definitely recommend

1 year ago

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Reply from Sunrun

Your review brightened our day, George! Thanks for taking the time to share your experience. We're so happy you chose us as your solar provider. Welcome to the Sunrun family!

Dec. 13th, 2024

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Kendall Juluke

I love everything about my solar panels.

1 year ago

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Reply from Sunrun

Thanks so much for sharing, Kendall! We're so glad to hear that you're loving your system. It's wonderful to see our customers enjoying the benefits of clean energy! If you ever need anything, feel free to reach out. Thanks!

Dec. 12th, 2024

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Ralph Jackson

I Liked everything. Good Customer Service

1 year ago

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Reply from Sunrun

Your review brightened our day, Ralph! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!

Dec. 12th, 2024

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Joan Hammer

The system has worked perfectly as promised from day one.

1 year ago

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Reply from Sunrun

Joan, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience while helping us create a planet run by the sun!

Dec. 9th, 2024

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Dan Apostolov

Good communication and explanation on the spot.

1 year ago

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Reply from Sunrun

Dan, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!

Dec. 3rd, 2024

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Jose Ramirez

Attention to perfection and time management

1 year ago

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Reply from Sunrun

Thank you for helping us to create a planet run by the sun, Jose!

Dec. 2nd, 2024

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Daniel Watkins

They did what they said they were going to do great job.

1 year ago

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Reply from Sunrun

Thanks for your review, Daniel! We're so happy to hear that you had a good experience with us! We're sure that you have enough decisions to think about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!

Dec. 2nd, 2024

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Nelson Soto Zaldana

It is a recommended service I recommend it

1 year ago

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Reply from Sunrun

We're thrilled you had a good experience, Nelson! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Nov. 27th, 2024

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Michael Smith

Very happy and content with the company’s product so far!

1 year ago

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Reply from Sunrun

Michael, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!

Nov. 21st, 2024

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Jaylyn

Great company and great service! Will recommend!

1 year ago

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Reply from Sunrun

Your review brightened our day, Jaylyn! We're so happy you chose us as your solar provider. Welcome to the Sunrun family!

Nov. 14th, 2024

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Rene Baeza

Mike was a little tardy to our first appointment, but had a great attitude.

1 year ago

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Reply from Sunrun

Hi there, Rene! We are thrilled to hear that you had such a positive interaction with your Sales Representative, Mike. We hope that you enjoy the full benefits of going solar for years to come. Thanks!

Nov. 8th, 2024

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Lino R P Girardi

Was wontherfull experience work with Mr S.Sanchez

1 year ago

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Reply from Sunrun

Thanks for your review, Lino! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Nov. 5th, 2024

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Francisco Jr Gonzalez

Like they explained everything to me that I was purchasing

1 year ago

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Reply from Sunrun

Francisco, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!

Nov. 1st, 2024

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Terry Ehlers

Installation was skillful and efficient.

1 year ago

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Reply from Sunrun

Thank you for sharing your experience, Terry! We're thrilled to hear that you had a seamless installation process and that you're satisfied with our service. If you ever need anything in the future, please don't hesitate to reach out. Thanks!

Oct. 23rd, 2024

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Lydia

great company. no issues since installation. very happy

1 year ago

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Reply from Sunrun

This is awesome,Lydia! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Oct. 15th, 2024

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Larry

Follow up. Seems like they did a good installation job.

1 year ago

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Reply from Sunrun

Thanks for your review, Larry! We're so happy to hear that you had a good experience with us! We're sure that you have enough decisions to think about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!

Oct. 15th, 2024

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Jay C

Dislike - The price is little expensive.

1 year ago

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Reply from Sunrun

Your feedback is immensely valuable to us, and we appreciate your openness in sharing your concerns. To ensure we address all your needs, please feel free to send an email to resolutions@sunrun.com if there is anything else you need assistance with. Thank you!

Oct. 11th, 2024

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Eliaser Martinez

Great customer service. Receive information needed.

1 year ago

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Reply from Sunrun

This is awesome, Eliaser! Your positive feedback is like a ray of sunshine to us, and we're so happy that you are enjoying your system and our customer service. Thanks for going solar with us!

Oct. 9th, 2024

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Deborah

I'm very satisfied with my solar panel systems

1 year ago

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Reply from Sunrun

Thanks so much for sharing, Deborah! We're so glad to hear that you're loving your system. It's wonderful to see our customers enjoying the benefits of clean energy! If you ever need anything, feel free to reach out. Thanks

Oct. 3rd, 2024

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Jeff

Best company ever. Wouldn't change anything.

1 year ago

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Reply from Sunrun

We're thrilled you had a good experience, Jeff! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Oct. 3rd, 2024

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Rich Moses

Hector was friendly, professional, and helpful.

1 year ago

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Reply from Sunrun

We're thrilled you had a good experience, Rich! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Oct. 2nd, 2024

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Pericles Laventure

I’ve experienced no issues since installation of the solar panels

1 year ago

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Reply from Sunrun

We're thrilled you are having a good experience with us, Pericles Laventure! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Oct. 2nd, 2024

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Michael

It's saving me money with no effort. I like that

1 year ago

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Reply from Sunrun

Thanks for your review,Michael! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!

Oct. 2nd, 2024

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James

Great company, though early in the process, communication was lacking at times.

1 year ago

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Reply from Sunrun

James, thank you for your review and thank you for sharing your experience. Sincere apologies for the lack of communication you experienced during the early process of your project. We are happy to hear you had an overall positive experience and thank you for choosing us as your solar provider!

Oct. 2nd, 2024

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Quancheng Mingzi

Very good company, detailed explanations and good service

1 year ago

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Reply from Sunrun

Thanks for your review, Quancheng! We're so happy to hear that you had a good experience with us! We're sure that you have enough decisions to think about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!

Sep. 20th, 2024

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Gina

He was always respectful and responsive.

1 year ago

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Reply from Sunrun

Thank you for sharing your feedback, Gina and thank you for being apart of the Sunrun family!

Sep. 14th, 2024

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Cristiano

It was a sale without technical knowledge, my panels were not calculated correctly, so my monthly cost is higher than when there was no solar panel

1 year ago

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Reply from Sunrun

Thank you for bringing this to our attention, Cristiano. We'd be happy to look into this for you and we will be sending you a private message requesting additional account information so that we can assign a Specialist to assist you directly.

Sep. 14th, 2024

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Raymond Olivarez

Excellent customer service. Always on top of everything

1 year ago

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Reply from Sunrun

Raymond, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!

Aug. 13th, 2024

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Matthew Fiore

Very knowledgeable and answered all my questions

1 year ago

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Reply from Sunrun

This is awesome, Matthew! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Aug. 8th, 2024

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John Amato

very professional, helpful, and thorough

1 year ago Edited October 9, 2024

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Reply from Sunrun

This is awesome, John! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

May. 1st, 2024

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Keith

I found this product to be quick and easy to use. Everything works perfectly without any issues. It has made my life easier and I highly recommend it to others. The quality is great and I am very satisfied with my purchase.

1 year ago Edited January 10, 2024

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Reply from Sunrun

Thank you so much for sharing your feedback, Keith! We are happy to hear that you are happy with the way your system is working! Thank you for choosing us!

Jan. 10th, 2024

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Roy Pioneer, CA

So far everything is going well. Would like to have a second battery.

1 year ago

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Reply from Sunrun

We're thrilled you are having a good experience, Roy! We really appreciate you taking the time to share your feedback. For battery questions please call our Solar Advisors at (833)-324-5886, they would be happy to assist you and provide you with the most up to date information regarding our batteries. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Jan. 5th, 2024

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Howard Prescott, AZ

On time and good work ethic and friendly.

2 years ago

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Reply from Sunrun

Thank you for helping us to create a planet run by the sun!

Nov. 9th, 2023

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Ravc Villacano Boardman, OR

Great service!!! Very prifessional!!! Thank you

2 years ago

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Reply from Sunrun

We're thrilled you had a good experience, Ravc! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Nov. 8th, 2023

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Margarita Guillen Los Angeles, CA

Logan K helped me throughout the whol process

2 years ago

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Reply from Sunrun

Margarita, thank you for review. We are so happy to hear that we provided you with a great solar process and you felt helped throughout the whole process. Thank you for helping us create a planet run by the sun!

Oct. 3rd, 2023

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Joseph

They're always available and it saved me a lot of money.

2 years ago

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Reply from Sunrun

Thanks for your review, Joseph! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!

Sep. 29th, 2023

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Lu

Perfect, flawless. I've had no problems.

2 years ago

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Reply from Sunrun

This is awesome, Lu! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Sep. 29th, 2023

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William Broomfield, CO

I like what it's saving me on the Excel bill!

2 years ago

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Reply from Sunrun

Thanks for your review, William! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!

Sep. 20th, 2023

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Nancy Woodard

Like the Solar & everyone has been very nice & helpful

2 years ago

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Reply from Sunrun

Nancy, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!

Sep. 20th, 2023

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gary bernabe Trenton, NJ

very easy to contact and follow progress.

2 years ago

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Reply from Sunrun

Thanks for your review, Gary! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Sep. 20th, 2023

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Charlane Kapaa, HI

Saving me $$, good service and nice employees

2 years ago

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Reply from Sunrun

Thanks for your review, Charlane! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!

Sep. 14th, 2023

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Carl Schenker Stockton, CA

They were very courteous, prompt and efficient

3 years ago

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Reply from Sunrun

Thanks for your review, Carl! We're so happy to hear that you had a good experience with us! You have enough decisions to worry about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!

Jul. 1st, 2022

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Peter Rosenfield Vallejo, CA

Great equipment and installation. Straightforward bids!

3 years ago

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Reply from Sunrun

Thanks for your review, Peter! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Jun. 30th, 2022

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Cesar Ruiz Stamford, CT

I'm happy with the service from start to finish

3 years ago

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Reply from Sunrun

Thanks for your review, Cesar! We're so happy to hear that you had a good experience with us! You have enough decisions to worry about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!

Jun. 30th, 2022

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Barbara P Cox Inman, SC

Great service , no problems with the service

3 years ago

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Reply from Sunrun

Thank you so much for being part of our Sunrun family, Barbara!

Jun. 30th, 2022

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Nathan Sterling Jr North Las Vegas, NV

Excellent power production, low electric bills

3 years ago

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Reply from Sunrun

Your review brightened our day, Nathan! Thanks for taking the time to share your experience. We're so happy you chose us as your solar provider. Welcome to the Sunrun family!

Jul. 1st, 2022

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Jackie Rohnert Park, CA

The entire experience has gone quite well.

3 years ago

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Reply from Sunrun

Thank you, Jackie, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience while helping us create a planet run by the sun!

Jun. 30th, 2022

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Tajinder Kaur Garden Grove, CA

Good customer service and very friendly

3 years ago

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Reply from Sunrun

Thank you so much for being part of our Sunrun family, Tajinder!

Jun. 30th, 2022

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Willy mejia Montgomery Village, MD

Good company nice people very professional

3 years ago

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Reply from Sunrun

Thank you, Willy, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience while helping us create a planet run by the sun!

Jul. 1st, 2022

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