Sunrun: Read 4,821 User Reviews From Real Homeowners

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Verified Customer

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Jordan Maas

We loved our rep Rick! He made the whole process smooth and easy!

11 months ago

Reply from Sunrun

Jordan, your feedback is truly valuable to us. We are overjoyed to learn that Rick, your representative, made your solar experience exceptional. Thank you for being part of our Sunrun family.

Sep. 25th, 2025

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Verified Customer

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PauL M

Satisfied, family been living comfortably during the summer.

11 months ago

Reply from Sunrun

Thanks so much for sharing, Paul! We're so glad to hear that you're loving your system. It's wonderful to see our customers enjoying the benefits of clean energy! If you ever need anything, feel free to reach out. Thanks!

Sep. 18th, 2025

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Verified Customer

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Angela Nicole Teague Chicago, Illinois

I love my solar panels especially during storms my backup Tesla battery kicks right on

2 weeks ago

Reply from Sunrun

This is awesome, Angela! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Sep. 3rd, 2026

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Verified Customer

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Peter Muse

I wasn’t able to work with them but they have been very friendly and very helpful.

5 months ago

Reply from Sunrun

Your feedback is truly appreciated, Peter! It's good to hear that everyone you were in contact with were friendly and helpful. Please let us know if you have any questions. Thanks!

Mar. 24th, 2026

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Verified Customer

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Edward Kiresich

JSON was very helpful through out the process and also everybody involved in the installation

5 months ago

Reply from Sunrun

Thank you for your feedback, Edward! We're glad to hear Jason and the rest of the team were helpful throughout your process!

Mar. 24th, 2026

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Verified Customer

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Peter Teichman

Always available. Fixes problems promptly. Knowledgable staff. In business for a long time.

1 year ago

Reply from Sunrun

Thank you so much for being part of our Sunrun family, Peter!

Sep. 14th, 2025

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Verified Customer

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Roberto Cordero

The system works as intended and our electric bill was reduced significantly, it’s a good buy.

1 year ago

Reply from Sunrun

Thanks for your review, Roberto! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!

Sep. 14th, 2025

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Verified Customer

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Manuel Ramirez

Megan has been great and has done a superb and marvelous job. She's been a 10 star representative.

1 year ago

Reply from Sunrun

We are so happy to hear that your representative, Megan, played such a crucial role in guiding you through your solar experience. Your feedback is invaluable to us, and we appreciate you taking the time to share your story with others. Having you as part of the Sunrun family brings us immense joy. Thanks, Manuel!

Aug. 14th, 2025

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Verified Customer

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Lonette Zavala

I appreciate the report on how the panels are functioning. Always pleasant communication.

1 year ago

Reply from Sunrun

Thanks so much for sharing, Lonette! We're so glad to hear that you're loving your system. It's wonderful to see our customers enjoying the benefits of clean energy! If you ever need anything, feel free to reach out. Thanks!

Aug. 9th, 2025

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Verified Customer

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Cesar Aguayo

They are prompt and informative. I like that they check up on me from time to time.

1 year ago

Reply from Sunrun

We're thrilled you had a good experience, Cesar! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Aug. 12th, 2025

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Verified Customer

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Margaret Mcmillan

Kept promises and timelines - touch ups as necessary and great customer service throughout.

1 year ago

Reply from Sunrun

Thank you so much for being part of our Sunrun family, Margaret!

Jul. 23rd, 2025

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Verified Customer

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Richard Wolter

We have had great results with our solar program, very professional and reliable. Thank You

1 year ago

Reply from Sunrun

We're thrilled you had a good experience, Richard! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Jul. 17th, 2025

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Verified Customer

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Jason Murphy

I definitely do appreciate the customer service and the product works very well. Are you

1 year ago

Reply from Sunrun

Thanks so much for sharing, Jason! We're so glad to hear that you're loving your system. It's wonderful to see our customers enjoying the benefits of clean energy! If you ever need anything, feel free to reach out. Thanks!

Jul. 18th, 2025

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Verified Customer

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Jaime Jimenez

The solar panels work great and the service from the Sunrun team has been excellent!

1 year ago

Reply from Sunrun

Thanks so much for sharing, Jaime! We're so glad to hear that you're loving your system. It's wonderful to see our customers enjoying the benefits of clean energy! If you ever need anything, feel free to reach out. Thanks!

Jul. 3rd, 2025

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Verified Customer

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Camilla Hamilton

Had to have solar conversion panel updated back a few years ago. Other than that had no issues

1 year ago

Reply from Sunrun

Thank you for sharing your positive experience, Camilla! We are happy to hear that you are satisfied with your system and have had no issues.

Jul. 3rd, 2025

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Verified Customer

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Eduardo Salaz

Overall great end to end service. Steven and the SunRun installation team was great.

1 year ago

Reply from Sunrun

Thanks for your review, Eduardo! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Jul. 1st, 2025

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Verified Customer

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Hyungaie Yoo

I liked everyone whom I met. Everyone was very friendly and clear of what they were representing.

1 year ago

Reply from Sunrun

Hyungaie, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience meeting our team! Thank you for helping us create a planet run by the sun!

Jul. 1st, 2025

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Verified Customer

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Dave Neuhart

We have experienced a very smooth installation and delivery of product throughout the process.

1 year ago

Reply from Sunrun

Thank you for sharing your experience, Dave! We're thrilled to hear that you had a seamless installation process and that you're satisfied with our service. If you ever need anything in the future, please don't hesitate to reach out. Thanks!

Jun. 24th, 2025

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Verified Customer

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Christopher Goleco

Although I wasn't in a hurry for the product, it seemed to take a long time to have it set up.

1 year ago

Reply from Sunrun

Hi Christopher, we appreciate your feedback and apologize that it took longer than expected to get your system up and running. If there is anything you need assistance with please send us a private message. Thanks!

Jun. 6th, 2025

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Verified Customer

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Lisa Ferraro

Everyone at SunRun were very professional and pleasant. Always on top of it and did a great job!

1 year ago

Reply from Sunrun

Thanks for your review, Lisa! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

May. 30th, 2025

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Verified Customer

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Martin Gurnik

Excelente work Very professional and serious company I am very happy and I recommend..!!!

1 year ago

Reply from Sunrun

We're thrilled you had a good experience, Martin! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

May. 24th, 2025

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Verified Customer

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Farrukh Saddique

Highly satisfied with the service and recommending SunRun to my family and friends.

1 year ago

Reply from Sunrun

Farrukh, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!

May. 24th, 2025

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Verified Customer

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Olga Brunot

From the salesman to workers bravo. Professional and respectful. The work was done on due time.

1 year ago

Reply from Sunrun

We are so happy to hear that your representative, Olga, played such a crucial role in guiding you through your solar experience. Your feedback is invaluable to us, and we appreciate you taking the time to share your story with others. Having you as part of the Sunrun family brings us immense joy.

May. 16th, 2025

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Verified Customer

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Michael Harrison

All the people who assisted from the contractor phase to bring the service online were very professional.

1 year ago

Reply from Sunrun

Thanks for your review, Michael! We're so happy to hear that you had a good experience with us! We're sure that you have enough decisions to think about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!

May. 7th, 2025

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Verified Customer

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Brandin Hamilton

Company lived up to everything they promised, and then some. Completely satisfied customer!

1 year ago

Reply from Sunrun

We're thrilled you had a good experience, Brandin! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

May. 3rd, 2025

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Verified Customer

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Darragh Howard

Seamless process and no out of pocket expenses. I can’t fault Sunrun’s process and results.

1 year ago

Reply from Sunrun

Thank you so much for your kind words, Darragh. We’re delighted to hear that your experience with Sunrun was seamless and satisfying. Thank you!

Apr. 2nd, 2025

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Verified Customer

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Alex Salazar Flores

Great company and great service definitely would recommend to family members and friends 🙏

1 year ago

Reply from Sunrun

Alex,your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!

Mar. 19th, 2025

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Verified Customer

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Ida Advincula

From making an appointment to signing documents & till the end. 7 months is worthwhile

1 year ago

Reply from Sunrun

We're thrilled you had a good experience, Ida! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Mar. 14th, 2025

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Verified Customer

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John Hill

The entire process was easy from the explanation of the product to the installation.

1 year ago

Reply from Sunrun

Your feedback is invaluable to us, and we appreciate you taking the time to share your story with others. Having you as part of the Sunrun family brings us immense joy. Thank you, John!

Mar. 4th, 2025

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Verified Customer

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Joel Irineo

Service has been dependable and really has been saving a lot on my electric bill.

1 year ago

Reply from Sunrun

Thanks for your review, Joel! We're so happy to hear that you're saving money with solar. We aim to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!

Feb. 10th, 2025

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Verified Customer

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Mike Yates

Very good customer service and knowledgeable. Updated on everything through process

1 year ago

Reply from Sunrun

We're thrilled you had a good experience, Mike! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Jan. 7th, 2025

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Verified Customer

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Nicholas Erwin

The whole team was helpful from start to finish. Couldn't have done it without them.

1 year ago

Reply from Sunrun

Nicholas, thank you for sharing this with us! We’re over the moon to hear that our team was attentive and there to help you from start to finish. Your engagement contributes significantly to our mission of creating a planet run by the sun.

Jan. 3rd, 2025

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Verified Customer

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George Gyedu

Like about the quality of service and the overall performance of the system exceptional.

1 year ago

Reply from Sunrun

George, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience while helping us create a planet run by the sun!

Jan. 3rd, 2025

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Verified Customer

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Tracy Leipold

Saves money and easy to track usage. Customer Representatives easy to work with

1 year ago

Reply from Sunrun

This is awesome, Tracy! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Dec. 23rd, 2024

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Verified Customer

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Gregory Sgarlato

Excellent service. Installation was quick and installers were great to work with

1 year ago

Reply from Sunrun

Thanks for your review, Gregory! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Dec. 23rd, 2024

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Verified Customer

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Luisa Bravo

Sunrun made the entire installation process easy and every task was delivered on time

1 year ago

Reply from Sunrun

We're thrilled you had a good experience, Luisa! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Dec. 23rd, 2024

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Verified Customer

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Leslie Holthouse

We highly recommend Sunrun . The company was easy to work with and met all our needs

1 year ago

Reply from Sunrun

Your review brightened our day, Leslie! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!

Dec. 17th, 2024

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Verified Customer

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Monty Dawson

Sunrun was extremely professional and did a stellar job. We are are extremely happy with Sunrun.

1 year ago

Reply from Sunrun

We're thrilled you had a good experience, Monty! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Dec. 12th, 2024

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Verified Customer

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Louis Moreno

Paul with Sunrun and his team did a fantastic job. The customer support is top notch.

1 year ago

Reply from Sunrun

We are so happy to hear that your representative, Louis, played such a crucial role in guiding you through your solar experience. Your feedback is invaluable to us, and we appreciate you taking the time to share your story with others. Having you as part of the Sunrun family brings us immense joy.

Dec. 5th, 2024

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Verified Customer

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Margery Fernald

Ben is outstanding. He is intelligent and follows through on what he says he is going to do.

1 year ago

Reply from Sunrun

Your positive feedback is like a ray of sunshine to us Margery, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Nov. 26th, 2024

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Verified Customer

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Sandra Lai

Knowledgeable of products and kept the customer updated throughout the whole process.

1 year ago

Reply from Sunrun

Sandra, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!

Nov. 22nd, 2024

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Verified Customer

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Ivan Castro

The fastest attention, and great pre and post sales service ! Happy to be with them !

1 year ago

Reply from Sunrun

This is awesome, Ivan! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Nov. 22nd, 2024

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Verified Customer

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Suresh Menon

Tom has been a great help right from the word go till the commissioning. Way to go Tom!

1 year ago Edited November 20, 2024

Reply from Sunrun

Suresh, we greatly appreciate your positive feedback! It warms our hearts to know that Tom played a pivotal role in your seamless solar journey. Thank you for contributing to our mission of building a planet run by the sun

Nov. 21st, 2024

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Verified Customer

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phillip pinto

everything was great ,I liked everything Shannon showed and explained to me ,she was great !!!

1 year ago

Reply from Sunrun

Phillip, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience working with Shannon. Thank you for helping us create a planet run by the sun!

Nov. 14th, 2024

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Verified Customer

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Susan Kadera

Our sales consultant was clear, transparent, and ready to answer all of our questions.

1 year ago Edited January 8, 2025

Reply from Sunrun

Thanks for your review, Susan! We're so happy to hear that you had a good experience with us! We're sure that you have enough decisions to think about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!

Nov. 11th, 2024

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Verified Customer

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JIm Skeen

Four years in and Sunrun has been great. Reliable, affordable great tech support.

1 year ago

Reply from Sunrun

Thanks for your review, JIm! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Nov. 8th, 2024

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Verified Customer

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Dehar Mustafalic

I like everything about this company Chris is very nice man he explained to me everything

1 year ago

Reply from Sunrun

Dehar, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!

Nov. 6th, 2024

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Verified Customer

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Nina Buzyna

Todd G. explained the process very well and was very knowledgeable and professional.

1 year ago

Reply from Sunrun

We're thrilled you had a good experience, Nina! We really appreciate you taking the time to share your feedback about Todd. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Nov. 4th, 2024

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Verified Customer

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Gilbert Cisneros

Just don't understand why I just can't add a battery to my existing 16 panels, makes no sense to me why I have to add an additional 7 panels

1 year ago

Reply from Sunrun

Thank you for reaching out, Gilbert and we are so sorry for any frustration this experience has caused you. Our Solar Advisor Team would be happy to provide you with most updated information regarding our batteries and assist you, please call them at (833)-324-5886. Thank you!

Oct. 30th, 2024

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Verified Customer

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Steve Svendsen

Quality work done in a timely fashion. I would recommend Sunrun for solar installs.

1 year ago

Reply from Sunrun

Your review brightened our day, Steve! Thanks for taking the time to share your feedback. We're so happy you chose us as your solar provider.

Oct. 29th, 2024

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