Sunrun: Read 3,922 User Reviews From Real Homeowners

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Verified Customer

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Farrukh Saddique

Highly satisfied with the service and recommending SunRun to my family and friends.

1 year ago

Reply from Sunrun

Farrukh, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!

May. 24th, 2025

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Verified Customer

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Olga Brunot

From the salesman to workers bravo. Professional and respectful. The work was done on due time.

1 year ago

Reply from Sunrun

We are so happy to hear that your representative, Olga, played such a crucial role in guiding you through your solar experience. Your feedback is invaluable to us, and we appreciate you taking the time to share your story with others. Having you as part of the Sunrun family brings us immense joy.

May. 16th, 2025

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Verified Customer

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Michael Harrison

All the people who assisted from the contractor phase to bring the service online were very professional.

1 year ago

Reply from Sunrun

Thanks for your review, Michael! We're so happy to hear that you had a good experience with us! We're sure that you have enough decisions to think about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!

May. 7th, 2025

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Verified Customer

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Brandin Hamilton

Company lived up to everything they promised, and then some. Completely satisfied customer!

1 year ago

Reply from Sunrun

We're thrilled you had a good experience, Brandin! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

May. 3rd, 2025

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Verified Customer

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Darragh Howard

Seamless process and no out of pocket expenses. I can’t fault Sunrun’s process and results.

1 year ago

Reply from Sunrun

Thank you so much for your kind words, Darragh. We’re delighted to hear that your experience with Sunrun was seamless and satisfying. Thank you!

Apr. 2nd, 2025

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Verified Customer

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Alex Salazar Flores

Great company and great service definitely would recommend to family members and friends 🙏

1 year ago

Reply from Sunrun

Alex,your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!

Mar. 19th, 2025

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Verified Customer

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Ida Advincula

From making an appointment to signing documents & till the end. 7 months is worthwhile

1 year ago

Reply from Sunrun

We're thrilled you had a good experience, Ida! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Mar. 14th, 2025

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Verified Customer

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John Hill

The entire process was easy from the explanation of the product to the installation.

1 year ago

Reply from Sunrun

Your feedback is invaluable to us, and we appreciate you taking the time to share your story with others. Having you as part of the Sunrun family brings us immense joy. Thank you, John!

Mar. 4th, 2025

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Verified Customer

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Joel Irineo

Service has been dependable and really has been saving a lot on my electric bill.

1 year ago

Reply from Sunrun

Thanks for your review, Joel! We're so happy to hear that you're saving money with solar. We aim to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!

Feb. 10th, 2025

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Verified Customer

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Mike Yates

Very good customer service and knowledgeable. Updated on everything through process

1 year ago

Reply from Sunrun

We're thrilled you had a good experience, Mike! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Jan. 7th, 2025

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Verified Customer

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Nicholas Erwin

The whole team was helpful from start to finish. Couldn't have done it without them.

1 year ago

Reply from Sunrun

Nicholas, thank you for sharing this with us! We’re over the moon to hear that our team was attentive and there to help you from start to finish. Your engagement contributes significantly to our mission of creating a planet run by the sun.

Jan. 3rd, 2025

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Verified Customer

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George Gyedu

Like about the quality of service and the overall performance of the system exceptional.

1 year ago

Reply from Sunrun

George, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience while helping us create a planet run by the sun!

Jan. 3rd, 2025

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Verified Customer

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Tracy Leipold

Saves money and easy to track usage. Customer Representatives easy to work with

1 year ago

Reply from Sunrun

This is awesome, Tracy! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Dec. 23rd, 2024

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Verified Customer

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Gregory Sgarlato

Excellent service. Installation was quick and installers were great to work with

1 year ago

Reply from Sunrun

Thanks for your review, Gregory! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Dec. 23rd, 2024

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Verified Customer

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Luisa Bravo

Sunrun made the entire installation process easy and every task was delivered on time

1 year ago

Reply from Sunrun

We're thrilled you had a good experience, Luisa! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Dec. 23rd, 2024

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Verified Customer

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Leslie Holthouse

We highly recommend Sunrun . The company was easy to work with and met all our needs

1 year ago

Reply from Sunrun

Your review brightened our day, Leslie! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!

Dec. 17th, 2024

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Verified Customer

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Monty Dawson

Sunrun was extremely professional and did a stellar job. We are are extremely happy with Sunrun.

1 year ago

Reply from Sunrun

We're thrilled you had a good experience, Monty! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Dec. 12th, 2024

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Verified Customer

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Louis Moreno

Paul with Sunrun and his team did a fantastic job. The customer support is top notch.

1 year ago

Reply from Sunrun

We are so happy to hear that your representative, Louis, played such a crucial role in guiding you through your solar experience. Your feedback is invaluable to us, and we appreciate you taking the time to share your story with others. Having you as part of the Sunrun family brings us immense joy.

Dec. 5th, 2024

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Verified Customer

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Margery Fernald

Ben is outstanding. He is intelligent and follows through on what he says he is going to do.

1 year ago

Reply from Sunrun

Your positive feedback is like a ray of sunshine to us Margery, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Nov. 26th, 2024

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Verified Customer

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Sandra Lai

Knowledgeable of products and kept the customer updated throughout the whole process.

1 year ago

Reply from Sunrun

Sandra, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!

Nov. 22nd, 2024

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Verified Customer

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Ivan Castro

The fastest attention, and great pre and post sales service ! Happy to be with them !

1 year ago

Reply from Sunrun

This is awesome, Ivan! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Nov. 22nd, 2024

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Verified Customer

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Suresh Menon

Tom has been a great help right from the word go till the commissioning. Way to go Tom!

1 year ago Edited November 20, 2024

Reply from Sunrun

Suresh, we greatly appreciate your positive feedback! It warms our hearts to know that Tom played a pivotal role in your seamless solar journey. Thank you for contributing to our mission of building a planet run by the sun

Nov. 21st, 2024

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Verified Customer

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phillip pinto

everything was great ,I liked everything Shannon showed and explained to me ,she was great !!!

1 year ago

Reply from Sunrun

Phillip, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience working with Shannon. Thank you for helping us create a planet run by the sun!

Nov. 14th, 2024

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Verified Customer

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Susan Kadera

Our sales consultant was clear, transparent, and ready to answer all of our questions.

1 year ago Edited January 8, 2025

Reply from Sunrun

Thanks for your review, Susan! We're so happy to hear that you had a good experience with us! We're sure that you have enough decisions to think about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!

Nov. 11th, 2024

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Verified Customer

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JIm Skeen

Four years in and Sunrun has been great. Reliable, affordable great tech support.

1 year ago

Reply from Sunrun

Thanks for your review, JIm! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Nov. 8th, 2024

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Verified Customer

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Dehar Mustafalic

I like everything about this company Chris is very nice man he explained to me everything

1 year ago

Reply from Sunrun

Dehar, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!

Nov. 6th, 2024

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Verified Customer

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Nina Buzyna

Todd G. explained the process very well and was very knowledgeable and professional.

1 year ago

Reply from Sunrun

We're thrilled you had a good experience, Nina! We really appreciate you taking the time to share your feedback about Todd. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Nov. 4th, 2024

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Verified Customer

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Gilbert Cisneros

Just don't understand why I just can't add a battery to my existing 16 panels, makes no sense to me why I have to add an additional 7 panels

1 year ago

Reply from Sunrun

Thank you for reaching out, Gilbert and we are so sorry for any frustration this experience has caused you. Our Solar Advisor Team would be happy to provide you with most updated information regarding our batteries and assist you, please call them at (833)-324-5886. Thank you!

Oct. 30th, 2024

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Verified Customer

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Steve Svendsen

Quality work done in a timely fashion. I would recommend Sunrun for solar installs.

1 year ago

Reply from Sunrun

Your review brightened our day, Steve! Thanks for taking the time to share your feedback. We're so happy you chose us as your solar provider.

Oct. 29th, 2024

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Verified Customer

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Joel Sanchez

It was good working with them, didn’t feel any pressure into getting anything until I’m ready.

1 year ago

Reply from Sunrun

We're thrilled you had a good experience, Joel! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Oct. 25th, 2024

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Verified Customer

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Nichole

Thought I got solar to limit my APS bill but now I’m paying $152 to you and $200 to them. Not a win win.

1 year ago

Reply from Sunrun

Thank you for reaching out to us, Nichole. Your monthly savings may fluctuate based on your usage patterns. Rest assured, our team is dedicated to assisting you and are here to ensure you are optimizing your savings potential. Please feel free to send us a private message with your service address or send an email to resolutions@sunrun.com. Once we confirm your account we will assign a dedicated Expert who will be taking a closer look into this. Thanks!

Oct. 23rd, 2024

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Verified Customer

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Melissa Borda

The Sunrun team was able to answer all my questions and provide clear plans on moving to Solar!

1 year ago

Reply from Sunrun

We're thrilled you had a good experience, Melissa! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Oct. 16th, 2024

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Verified Customer

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Alex Dini

The whole process of estimates, contract and installation was very smooth and stress free.

1 year ago

Reply from Sunrun

Alex, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!

Oct. 15th, 2024

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Verified Customer

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Kurt Baumann

Sunrun is a well know company great customer service I would definitely recommend them

1 year ago

Reply from Sunrun

We're thrilled you had a good experience, Kurt! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Oct. 9th, 2024

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Verified Customer

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Laurie Machuca

Very good communication honest reliable and met our expectations and quality customer service

1 year ago

Reply from Sunrun

Laurie, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that Jordan played a huge role in making the process seamless for you. Thank you for helping us create a planet run by the sun!

Oct. 9th, 2024

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Verified Customer

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Crystal

responsive to requests, communicative, swift to resolve issues, polite in all interactions

1 year ago

Reply from Sunrun

Your review brightened our day, Crystal! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!

Oct. 2nd, 2024

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Verified Customer

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Joe Grebmeier

Worked with me at every step. Installed solar panels, Tesla batteries, permits and inspections.

1 year ago

Reply from Sunrun

This is awesome, Joe! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Oct. 2nd, 2024

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Verified Customer

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Dawn Burns

Alex always answered any questions on timely manner. We have not had any issues with our solar..

1 year ago

Reply from Sunrun

This is awesome, Dawn! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Sep. 24th, 2024

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Verified Customer

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Danielle Dufresne

They did a great job getting everything done professionally and in a timely fashion.

1 year ago

Reply from Sunrun

We're thrilled you had a good experience, Danielle! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Aug. 15th, 2024

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Verified Customer

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Leonard Smith

He answered all my questions and got things moving forward.very positive and polite

1 year ago

Reply from Sunrun

Thanks for your review ,Leonard! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Aug. 15th, 2024

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Verified Customer

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Roxana Zaragoza

Good service They explain everything any questions you have they explain everything with a good actitud

1 year ago

Reply from Sunrun

We're thrilled you had a good experience, Roxana! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Aug. 10th, 2024

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Verified Customer

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Melissa

The service I received was disappointing. Although the installation went smoothly, the customer service was lacking. I was not provided with the excellent service I expected. Overall, I was not satisfied with my experience.

2 years ago

Reply from Sunrun

Hi Melissa, we appreciate you getting in touch with us. We are so sorry that your experience hasn't been pleasant. Our team is eager to address your concerns in greater detail. In order for us to best assist please send a message with your service address along with an overview of the specific issues you are having to resolutions@sunrun.com. Thanks!

May. 8th, 2024

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Verified Customer

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Francis

I am very pleased with the service provided by this company. They exceeded all of my expectations and everything went smoothly without any problems. The process was very organized and efficient, and the end result was exceptionally clean. I highly recommend their services.

2 years ago Edited January 10, 2024

Reply from Sunrun

Thanks for your review, Francis! We're so happy to hear that you had a good experience with us! We're sure that you have enough decisions to think about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!

Jan. 10th, 2024

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Verified Customer

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Michael Austin, TX

SUNRUN installed th solar equipment per preplan and everything went like clock work.

2 years ago

Reply from Sunrun

Your review brightened our day, Michael! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!

Jan. 5th, 2024

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Verified Customer

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Audre Rohnert Park, CA

Everything was clearly and professionally explained. The whole experience was very stress.free.

2 years ago

Reply from Sunrun

Thanks for your review, Audre! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Nov. 8th, 2023

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Verified Customer

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Alan Albuquerque, NM

It took a while to get all the contracts going, but once done, everything else was a breeze.

2 years ago

Reply from Sunrun

We're thrilled you had a good experience, Alan! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Nov. 1st, 2023

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Verified Customer

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David Los Osos, CA

Our system has saved us quite a bit every month. We only pay the minimum that PG&E charges us.

2 years ago

Reply from Sunrun

We're absolutely thrilled to hear about your positive experience, and to hear that going solar is keeping your electric bill low, David! Your feedback means the world to us, and we genuinely appreciate you taking the time to share it. Thank you for being such an integral part of our solar community.

Nov. 1st, 2023

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Verified Customer

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Susan

They notified me of every step during installation and I felt comfortable with Dave

2 years ago

Reply from Sunrun

We're delighted to hear that your representative, Dave, was able to keep you updated throughout the installation process, Susan! Your feedback is incredibly valuable to us, and we're grateful that you've chosen to share your experience with others. We're thrilled to have you as part of the Sunrun family, and your satisfaction brings us immense joy. Thanks!

Oct. 26th, 2023

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Verified Customer

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Jessica

it went wonderfully and it's been seamless and works great. I've never had any problems with it.

2 years ago

Reply from Sunrun

Thank you Jessica for sharing your experience, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!

Sep. 29th, 2023

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Verified Customer

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The Gilsons El Dorado Hills, CA

We have never had a problem with Sunrun. Install was quick and I still have not had a utility bill

2 years ago

Reply from Sunrun

Thanks for your review, The Gilson's! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!

Sep. 27th, 2023

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