Sunrun: Read 4,881 User Reviews From Real Homeowners

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Verified Customer

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Syed Ahmed Ronkonkoma, NY

Heard good things about company about work

3 months ago

Reply from Sunrun

Thank you for the kind review, Syed! We appreciate you sharing your feedback and are glad you've heard good things about Sunrun!

Aug. 11th, 2026

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Verified Customer

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Ken Freed Valley Springs, California

Always do what they say they are going to do

3 months ago

Reply from Sunrun

Thanks, Ken! We're happy to hear our team delivered on what was promised. We really appreciate your kind words!

Aug. 8th, 2026

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Verified Customer

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Abderrahim Ouannas Boston, Massachusetts

Eric was fantastic and very professional talking to us.

3 months ago

Reply from Sunrun

Thanks for your review, Abderrahim! We're so glad Eric was easy to work with and helped make this an enjoyable experience!

Aug. 8th, 2026

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Verified Customer

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Evan Teung Ouk Stockton, CA

Representative was honest in providing information

3 months ago

Reply from Sunrun

We're thrilled you had a good experience, Evan! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Aug. 11th, 2026

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Verified Customer

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Anping Song Boulder Creek, California

For environmental protection and energy conservation

3 months ago

Reply from Sunrun

Thanks for your review, Anping. We hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!

Aug. 11th, 2026

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Verified Customer

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Juliann Schaeffer San Francisco, California

They have been good with care and follow up appointments

3 months ago

Reply from Sunrun

Your review brightened our day, Juliann! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!

Aug. 11th, 2026

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Verified Customer

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Mario Arredondo Newark, New Jersey

Amazing work! Worked very well with all of us

3 months ago

Reply from Sunrun

Thank you so much for being part of our Sunrun family!

Aug. 11th, 2026

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Verified Customer

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Richard Verdugo Sunnyvale, California

Fast installment of solar. Great service

3 months ago

Reply from Sunrun

Richard, it's great to hear your installation went well and that you're happy with our services. Thanks for being part of our Sunrun family!

Aug. 1st, 2026

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Verified Customer

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Eric Varon Wall Township, New Jersey

It saves me a lot of money on my electric bill

3 months ago

Reply from Sunrun

This is wonderful to hear, Eric! It's great to know you've seen significant savings on your electric bill and have enjoyed your system. Thank you for choosing Sunrun!

Aug. 1st, 2026

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Verified Customer

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Geraldine Ardito Southampton Township, New Jersey

Professional and helpful answers my questions

3 months ago

Reply from Sunrun

Thank you for your kind words, Geraldine! It's great to hear our team was there to help answer any questions you had! Thanks for being part of our Sunrun family.

Jul. 31st, 2026

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Verified Customer

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Marion Brown Moreno Valley, California

Being in communication with you I'm not left guessing

3 months ago

Reply from Sunrun

Marion, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience while helping us create a planet run by the sun!

Jul. 30th, 2026

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Verified Customer

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Anton Rychenkov Atlanta, Georgia

Reasonable and reliable. Quick and easy.

3 months ago

Reply from Sunrun

Thank you so much for being part of our Sunrun family!

Aug. 4th, 2026

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Verified Customer

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David Slager Las Vegas, Nevada

Sunrun made the entire process quite smooth.

3 months ago

Reply from Sunrun

We really appreciate your review, David! It's great to hear your solar journey was smooth and easy from start to finish. Thanks for trusting Sunrun with your home!

Jul. 25th, 2026

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Verified Customer

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Gilberto Sanchez San Diego, CA

The offer was a really good one and they made it easy

3 months ago

Reply from Sunrun

This is wonderful to hear, Gilberto! We're happy you found an offer that worked for you and that our team helped make the process easy for you!

Jul. 24th, 2026

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Verified Customer

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Rieguy Fernandez Yonkers, New York

They are awesome to work with. Easy and fast installation.

3 months ago

Reply from Sunrun

Rieguy, thank you for your kind review! We're glad the team made the installation process easy and efficient for you. We appreciate you choosing Sunrun and hope you enjoy the benefits of solar for years to come!

Jul. 25th, 2026

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Verified Customer

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Michael Gratland Westlake Village, California

Excellent customer service! Always very helpful

3 months ago

Reply from Sunrun

Thank you for your kind words, Michael! We're thrilled to know our team has been there to support you throughout this process. Thanks for choosing Sunrun!

Jul. 22nd, 2026

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Verified Customer

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Ravi Kothapalli Chicago, Illinois

The team was great and professional. .

3 months ago

Reply from Sunrun

Thank you so much for being part of our Sunrun family!

Jul. 23rd, 2026

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Verified Customer

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John cedillo Antioch, California

Very helpful and responsive. And affordable

3 months ago

Reply from Sunrun

Thanks for your review, John! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!

Jul. 23rd, 2026

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Verified Customer

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Michael Hederson Weare, New Hampshire

Didn’t have to use out of pocket expense

3 months ago

Reply from Sunrun

Thank you so much for being part of our Sunrun family!

Jul. 23rd, 2026

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TheodoraGarnette Bakersfield, California

Fernando Rivera is very patient representative. He came to my home 5 times. My husband doesn’t not easily trust what salesman says about solar. We have stories of people having to pay a very large bill at the end of the year. We have heard people say their PG&E bill is still high because some how solar was only covering 65% of the power usage. Fernando explained to us why this could happen. Fernando is very knowledgeable about the complex process. Even the day of installation he was here before the whole crew arrived. He’s is respectful, not pushy.

3 months ago

Reply from Sunrun

We're thrilled you had a good experience! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Jul. 23rd, 2026

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Jonny W

My solar panels are great! They have the guard around them so pigeons don't stay around. The installation process went well. Every month all I have to pay is the sunrun bill and some monthly connection fee for my local energy company. I'm not happy with the local company, but I'm happy with sunrun, as it is much cheaper than if I were to rely solely upon my local electric company

1 year ago

Reply from Sunrun

Thanks for your review, Jonny! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!

Jan. 7th, 2025

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ned pendleton

The work was done quickly and efficiently, with no disruption or inconvenience to me or the neighborhood. The workers were kind and ready and willing to answer any questions I had, and I had a lot. I was really impressed by their skill and adherence to safety. As the moto of Heavy Attack Squadron Six, (U.S.Navy) I was in) "CELERITAS CUM ACCURATE", (Speed with accuracy).

1 year ago

Reply from Sunrun

Thanks for your review, Ned! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Nov. 26th, 2024

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JUN LLEMIT

So quick installation. We were amazed on how quickly our installation and res So quick installation. We were amazed on how quickly our installation and response was from Sunrun, our representative did an excellent job responding and answering all of our questions and concerns. We will definitely recommend Sunrun and our representative Gary K did an excellent job from start to finish, he is so kind and respectful, when you call he is responding and answering all of our questions and concerns. We will definitely recommend Sunrun and our representative to our friends and family.

2 years ago

Reply from Sunrun

We're delighted to hear that your representative, Gary, was a huge help with learning more about going solar and was able to answer any questions you had. Your feedback is incredibly valuable to us, and we're grateful that you've chosen to share your experience with others. We're thrilled to have you as part of the Sunrun family, and your satisfaction brings us immense joy. Thank you for sharing, Jun!

Nov. 8th, 2024

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Jeff

I have nothing but good things to say about this company. They are a quality, professional organization that left me feeling like I did the right thing by choosing solar power. They are always available for any questions or concerns you have during the process and they basically do everything for you. I would choose no other company to do my solar power.

2 years ago

Reply from Sunrun

We're thrilled you had a good experience, Jeff! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Oct. 31st, 2024

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harry g steck

we had a very good working relationship with nick rockhold and several of his team.we started with our personal home. than our daughters home than our granddaughters and grandsons home than a duples rental home and a single family rental.have sent names of several other people. some of them have started with their homes. we have the 25 year lease on all of ours

2 years ago

Reply from Sunrun

We're delighted to hear that your representative, Nick, made such a meaningful impact on your solar journey. Your feedback is incredibly valuable to us, and we're grateful that you've chosen to share your experience with others. We're thrilled to have you as part of the Sunrun family, and your satisfaction brings us immense joy. Thank you, Harry!

Sep. 4th, 2024

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Verified Customer

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Jonathan Zwang

We have had our solar system for almost 2 years now. When we sized it we wanted to have some additional capacity for a heat pump. Our thinking was we could cut our oil bill for heating in the winter and save on cooling costs as well. It turns out we saved a lot this winter. Our oil usage was cut by mor the 50%. Solar is the way to go. Sunrun delivered more then was expected.

2 years ago

Reply from Sunrun

Thanks for your review, Jonathan! We're so happy to hear that you're saving money and cutting oil usage with solar power. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!

Jul. 9th, 2024

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Verified Customer

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Jason Rickerd

The service is great. In the summer of 2022 my electric bill jumped from $150's to almost $500 with Ameren. I immediately started looking into solar. After originally talking with a different company, what they offered was no where even close to matching the power I was using. So Sunrun looked at that plan and came back with a much better plan. My Next Ameren bill is $10 per the notification. I am making so much power even running my AC at 68° that my gas portion of my bill has also disappeared!

2 years ago Edited June 28, 2024

Reply from Sunrun

We're absolutely thrilled to hear about your positive experience, and to hear that going solar is keeping your electric bill low, Jason! Your feedback means the world to us, and we genuinely appreciate you taking the time to share it. Thank you for being such an integral part of our solar community.

Jun. 29th, 2024

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Chad Omori

I was skeptical at first with some of the negative customer service reviews. But I have to say this was one of the best decisions I’ve made honestly, I pay less for electric and will continue to do so over the next 20 years plus, I got a battery bonus Rebate card of over $4000, I have a Tesla back up battery to power through any electrical outage and at zero cost whatsoever. My equipment has been running for almost a year with no issues and my electric bill from my power company has been in the negative for over six months. I can’t be happier.

2 years ago

Reply from Sunrun

Thanks for your review, Chad! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!

Jun. 18th, 2024

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Moriah Curran

Customer service is great ! Very helpful, Juan walked me through every step of obtaining solar, the entire NV energy process, along with my project manager. They made the leasing and installation of solar very easy. The installers were kind, courteous and very helpful the day of the installation. I would recommend Sunrun for all of your solar needs !

2 years ago

Reply from Sunrun

Moriah, we truly appreciate you taking the time to share your positive experience with others. We are delighted to hear that Juan was there to help you every step of the way and was able to explain everything in detail. Thank you for helping us create a planet run by the sun. Thanks!

Jun. 12th, 2024

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Katherine Santifer

We had a few mishaps along the way. But overall, we are very happy with the outcome on the looks from the street and how the system works. We are so glad to get the battery backup system. Happy to be saving money on electric from SCE, those bills were killing us. Our Rep Ryan really took care of us along the way, and we didn't pay a dime for any part of the system as it went up. Looking forward to years of hassle free and cost effective power. Thank you!

2 years ago

Reply from Sunrun

Thanks for your review, Katherine! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!

Jun. 8th, 2024

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anna manzi

Sunrun and I sort of helped each other . I couldn’t afford the cost of putting the panels on my roof myself so with their plan, I was able to put panels on my roof and share the electricity with them. They voted the cost of the panels and I got the benefit of a very low electric bill and when my panels need to be replaced, I would like them to do it again.

2 years ago

Reply from Sunrun

Thanks for your review, Anna! We're so happy to hear that you had a good experience with us! We're sure that you have enough decisions to think about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!

Jun. 8th, 2024

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Verified Customer

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Roxanna Randall

Sunrun was very easy to work with. They explained everything in detail and was always ready to help answer all my questions. They keep me informed of each step. The process was fairly quick and simple. I never have an electric bill and always have credits for the next year I would recommend them to my family and friends or anyone thinking of getting solar.

2 years ago

Reply from Sunrun

Thanks for your review, Roxanna! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!

Jun. 8th, 2024

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Danielle Mazza

Sunrun was flawless in their execution of our solar panels. I was truly impressed by Patrick and his team and how available they all were to answer any questions. This team kept me informed through the entire process. I am truly grateful to Patrick and his team, they get an A++++++ in my book for sure!!! I tell everyone about this company & team!! Thank you again for everything Sunrun, Patrick & Team

2 years ago

Reply from Sunrun

Thank you for sharing your feedback, Danielle! We are thrilled to hear that your representative, Patrick, was attentive and was able to help answer your questions. Thanks for helping us create a planet run by the sun!

Jun. 8th, 2024

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Verified Customer

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Rebecca Tybor

I am renting out my solar panels with a battery back up. With my son, daughter-in-law, their 5 kids that all live with me create a ton of electricity with all the TV’s, phones, tables, etc plugged in almost 24/7 was costing me a huge amount monthly. With SunRun’s solar panels, I am saving money every month! The electric went out a few days ago and the battery backup kicked on which was a relief! Professional and friendly service - you cannot go wrong with them! I highly suggest everyone get solar panels from SunRun!

2 years ago

Reply from Sunrun

Thanks for your review, Rebecca! We're so happy to hear that you had a good experience with us! We're sure that you have enough decisions to think about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!

May. 30th, 2024

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Brian S

The whole process was seamless from beginning to end. We were kept informed of every step and what would be done and when. The communication was regular and extremely informative. We had no issues with any part of the process and every person we worked with was amazing with keeping us informed and answering any questions we had. We would highly recommend SunRun for anyone interested in solar power.

2 years ago

Reply from Sunrun

We're delighted to hear that our team was able to help guide you through your solar journey and help answer any questions you had. Your feedback is incredibly valuable to us, and we're grateful that you've chosen to share your experience with others. We're thrilled to have you as part of the Sunrun family, and your satisfaction brings us immense joy. Thank you, Brian!

May. 30th, 2024

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Verified Customer

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James Arnold

Installation crew conscientious and clean. Listened and responded to feedback and suggestions. On-site crew explained all the equipment and operation details. Sunrun handled the local permit process. Also followed up after initial installation with a "how is it going" visit. Made one service call to correct issue detected remotely---without my having to contact them. So far trouble free, and I frequently have a negative balance from the electric company.

2 years ago

Reply from Sunrun

We're thrilled you had a good experience and are saving money, James! Thanks for taking the time to share your feedback. Welcome to the Sunrun family!

May. 1st, 2024

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Verified Customer

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Jane Meill

I have been extremely pleased with all aspects of my experience with SunRun — from the installation to ongoing maintenance and great power generated. They called me when their system detected an issue rather than me having to hunt them down. I am so glad I elected to keep them as my “utility” company rather than owning the panels outright. I’m still paying off a much older set of solar panels that are 1/2 broken, and the company I worked with then is out of business

2 years ago

Reply from Sunrun

We're so happy to hear you're pleased with your experience, Jane! Thank you for helping us create a planet run by the sun!

May. 1st, 2024

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Verified Customer

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Jean Waldo

We weren't crazy about the sales rep that came to our house, but in spite of him we went ahead with the solar installation. They were easy to work with and until the installation was completed there was a single person to deal with if we had any questions or concerns. We had no electric bills in the summer months, but did have them in the winter. Having said that I also have to say we had a lot of cloudy days and more snow this past winter than usual.

2 years ago

Reply from Sunrun

Hi there, Jean! Thank you for taking the time to share your positive experience with us. We are absolutely thrilled to hear that we were easy to work with and able to help answer any questions you had. Thank you for being part of our Sunrun family!

May. 1st, 2024

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Deanna "Dee Dee" Byrne

Sunrun was absolute on the mark! I had Sunrun install solar panels on my rental property. Tenant utilities are included in the rent, so it was a no-brainer to have solar installed to help with my expenses. The savings are significant. And, I'm also helping our environment, along with my tenants, in being morally conscience regarding daily, weekly, and monthly energy useage! Thank you, Damian P, (my Sunrun sales rep) for your knowledge of the solar industry and for assisting in getting my solar system set up and working beautifully! Deanna "Dee Dee" B.

2 years ago

Reply from Sunrun

We're thrilled you had a good experience, Deanna! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Apr. 30th, 2024

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Verified Customer

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Ruben Soto

I loved the professional attitude and presentation from all the Representatives that we spoke with from the initial young man at Home Depot to Robert who came to the house . Also loved the way we were spoken to and explained thoroughly how the system works to how to clean the panels and we have received follow up calls almost quarterly to check on our savings and system to ensure that we are getting full benefit of our system

2 years ago

Reply from Sunrun

This is awesome, Ruben! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Apr. 30th, 2024

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Linda Seng

We've installed SunRun Solar on our last three houses ever since we met your representative in 2004. SunRun has been the best company to deal with and their solar systems have saved us a great deal of money. All three install went smoothly and the installers were thorough, professional and friendly. Needless-to-say, we are completely satisfied with SunRun Solar. Rick & Linda S.

2 years ago

Reply from Sunrun

Thanks for your review Linda! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!

Apr. 27th, 2024

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Verified Customer

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Uvan Tseng

Have had Sunrun for three years now and it’s worked great so far. A lower and predictable monthly bill; and the few times we’ve had blackouts, the back-up battery has kicked in nicely and we appear to be the only house on the block not sitting in the dark. Spencer was a great rep for the company when we initially inquired, no pressure at all, just a lot of information provided in a friendly way.

2 years ago

Reply from Sunrun

We're thrilled you are having a good experience, Uvan! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Apr. 23rd, 2024

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Verified Customer

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JetsGirl74

From the first phone call, to the overview presentation about projected billing with a thorough explanation of the solar installation process, then to the workers who came to put in the panels, the electrician and all of the follow up, not one flaw in the entire process! Mike L. has provided superb customer service the entire time, and I appreciate the support of his assistant Megan as well. I have not had an electric bill in over a year!

2 years ago

Reply from Sunrun

Thanks for your review, JetsGirl74! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!

Apr. 23rd, 2024

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Verified Customer

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Kent C

Last year, Melissa R. was very instrumental in the design and installation process of our new 10 panel solar system. My wife and I found her to be extremely knowledgeable of the solar industry at large and how to meet, through technical expertise, the specific needs of the client. Also, she excellent with regard to responding to post installation questions or concerns. I highly recommend Melissa (as a Sunrun Solar professional) to counsel one through the entire solar acquisition process. Kent C

2 years ago

Reply from Sunrun

Thanks for your review, Kent! We're so happy to hear that you had a good experience with us! We're sure that you have enough decisions to think about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!

Apr. 23rd, 2024

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Verified Customer

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Rafael Olivero

Buddiee de la G. is awesome, friendly, patient, and very knowledgeable of Sunruns solar panel products and is able to answer our questions easily. Sunruns service has been topnotch and has communicated to me where we were at with the process every step of the way, and would recommend Sunruns (and Buddiee specifically if he is available!) to my friends and family with bo hesitation!

2 years ago

Reply from Sunrun

We're thrilled you had a good experience, Rafael! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Apr. 23rd, 2024

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Deborah Duwe

I enjoyed working with Johannes throughout the entire process, from conception and design to the final installation and fully operational status of the solar system. He, and the rest of the Sunrun team made me feel confident in my decision to lease a solar system with them. I look forward to a positive experience with the system now that it is up and running, and hope that the support I experienced over the last several months will be there for me in the future.

2 years ago

Reply from Sunrun

Thanks for your review, Deborah! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Mar. 25th, 2024

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Pamela Kopfer Galveston, TX

There's a coordinated effort between Sunrun, the financing entity and the stakeholders (city permitting, electric service delivery entities). This made the process go smoothly. The Sunrun team was accessible to us and set expectations appropriately. The system is running well and we're able to track usage and savings. Note that the initial system installation was about a year ago and we are seeing savings. However, we added a battery and more panels during the last month. We think this will make a big difference in our savings with the electricity provider.

2 years ago

Reply from Sunrun

Thanks for your review, Pamela! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Mar. 12th, 2024

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rob fisher Santa Rosa, CA

I would like to thank Damian P for walking me through the process of solar energy and making me feel comfortable with the choice I made to choose solar, and especially Sunrun for there prompt service and delivery of the system. Living in rural Sonoma County and the risk of rolling black outs are no longer a concern and the system looks great on the roof as well.

2 years ago

Reply from Sunrun

Rob, we greatly appreciate your positive feedback! It warms our hearts to know that Damian, played a pivotal role in your seamless solar journey. Thank you for contributing to our mission of building a planet run by the sun.

Jan. 23rd, 2024

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Gerald Hendricks Houston, TX

I couldn’t be happier with Sunrun. Their sales person was personable, knowledgeable and answered every question I had. The installation team installed the solar panels and the other accompanying equipment in one morning. Their follow-up was terrific. They checked in with me about every week or so durring the inspection process. I am online now and saving a substantial amount of money on energy costs. Thank you Sunrun!

2 years ago

Reply from Sunrun

Gerald, we appreciate you taking the time to share your experience! We are so thrilled to hear that going solar is helping you save money and help lower your electric bill. Our goal is to make going solar easy and enjoyable and we are overjoyed to have you as a valued member of the Sunrun family. Thank you for helping us create a planet run by the sun. Thanks so much!

Jan. 10th, 2024

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Know Solar Miami, FL

Sales team was excellent. Five stars explaining how a lease works and pricing. The installation team was 10 stars. They explained all technical things to a technical person including system operation. This included changes that needed to be made "on the fly" that occur when the planned installation design meets the actual home. I was informed of the changes needed. I was informed of any available options if more than one solution was available and the advantages/disadvantages for those options. Basically, they were knowledgeable, efficient, and communicating from beginning to end in the installation. This resulted in a very professional installation. Then we come to the after service support. This has two components. Hardware/installation and connection/billing. There were some issues with the Hardware that required the installation personnel to return and make adjustments. Something I expected because it is complex in all the wiring which had to be rerouted into a second breaker box that the backup battery can support. This also included them training me to understand what areas in the house are backed up for the battery I had selected. They quickly switched over a change I requested. The support side for getting connected with Sun Run, FPL and my Electric meter was a communications and procedural nightmare. This cost a star in the rating. The communication from the so-called customer satisfaction area was basically non-existent. FPL and Sunrun apparently were overwhelmed with installations. The paperwork required from Sun Run was lost or never submitted, so we were sending power to FPL through a one-way meter. This was indicated on the meter as being bought from FPL, which meant I was paying for the power I was generating. I resolved the issue by getting the Hardware support to temporarily shut-off my system and personaly submitted the required forms to FPL for the two-way meter. Once the two-way meter was installed and the system restarted, everything has operated flawlessly. This includes multiple power outages, from just moments to multiple hours. A lighting strike on the cable network system which damaged the cable boxes and stopped electrical power all over the neighborhood. My Sun Run system handled it without any issues. So, I am enjoying a reliable and fixed cost electrical system which has been stress tested and performing as designed. I now have a battery backup system and reliable power at approximately the same cost as my original annual power bill. My

2 years ago

Reply from Sunrun

We're thrilled you had a good experience and we are so happy to hear that your concerns were resolved! We are so sorry for the communication issues that you experienced and we will strive to provide you with a better experience. We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Jan. 3rd, 2024

Sunrun Reviews