Sunrun: Read 3,922 User Reviews From Real Homeowners

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Ronald Crasto Phoenix, AZ

We installed a Sunrun solar panel system about 3 months ago. They installed per promise & the system has been running great for the past 3 months. Overall savings so far on the electric bill around $600 so far.

9 years ago

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Robert Knight Yucca Valley, CA

Right now I am not a happy camper with SunRun. First, I feel I made the sad mistake of leasing. My mistake, I didn't truly understand solar. I just wanted to reduce my electric bill and was under the assumption by going solar I wouldn't have a bill that I would be getting paid for putting electricity on the grid. Wrong mistake on my part. Our grid is with Southern California Edison who I end up paying at the end of the year almost $900.00 for taxes, and fees they still charge. Plus the payments I make to SunRun monthly. I was with the understanding I would be producing more electricity than I would require. I was also with the understanding SunRun, since I am leasing, would maintain my system. Well the inverter that was installed is no longer working. I have been without solar now since the 22nd of June 2016 and it's now 19 August 2016. SunRun outsourced the repair to another company, Helio Power, and I am told there is a backlog of inverters which need to be required. I will purchase the solar system which has been installed and am actively searching for another company to install more panels, and who can deliver on their promises.

9 years ago

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Bal Raj Rai New York, NY

It is a great opportunity to go Sunrun Solar bcuz we can save some dollars out of our Overpayment being paid to Eversource every month. I paid $150-$250 each month to Eversource. Now I got a bill of $101 for about 2 months. That's why I request every homeowner To go Solar! Please don't delay, save money and have clean energy as well. Thanks

9 years ago

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Jeff Sanders Merced, CA

Very well-trained and effective staff in all areas... Sales, planning, installation, permitting,and startup were done without a hitch and within the promised times. We haven't needed service, so I can't comment on that.

9 years ago

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Ron Lambert New Bedford, MA

I have been with SunRun for approx 4yrs and never had a problem. There was a smooth transition from introduction to the turning on the panels no complaints. I believe any problems start with the rep and the install team. Consistent product across the area served.

9 years ago

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Gordon Jackson Newark, NJ

The amount of customer service is incredible. Constant email updates of the entire process from start to finish along with visits and phone calls from the friendly sales staff.

10 years ago

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Greg Nage Sewell, NJ

Everything was great from beginning to end. Install crew showed up an hour early to accommodate my schedule. Had running a month now and no problems. Great company to do business with.

10 years ago

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Robert Casper West Bridgewater, MA

Everything went smoothly from the installation to flipping the switch on the box. It took an extra bit time time due to my towns inspection process but in the end, all went well.

10 years ago

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Cedric Sarkin El Segundo, CA

Still a bit early to know exactly. As I have not received the 3 months of bills yet from Edison. However we are excited to have solar and feel Sunrun did an outstanding job getting our solar system installed.

10 years ago

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Tom Wellman North Las Vegas, NV

This was an easy experience! They were professional and took care of business every step of the way. I just hope that they are able to continue to do business here in Nevada. Make the right decision PUC.

10 years ago

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Michael Bik Merced, CA

I have been with Sunrun for just under a year. The entire process todate has been smooth. I would highly recommend signing up with them especially if you use a lot of electricity. You cannot go wrong!!!

10 years ago

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Barry Klein Monsey, NY

It was a great decision, going solar and doing with SunRun. My system is performing better tht had been presented to me. My system has been installed for 1 1/2 years now and I only regret not having done this sooner The folks at SunRun are professional and a pleasure to deal with. I can'r say enough about them.

10 years ago Edited May 6, 2024

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Sherry Woodstown, NJ

Overall solar experience is rated a 9. HOWEVER, Regina is correct, in that Sunrun gives you a yearly increase of about 2%. They tell you in the beginning it is a set rate for the length of the contact, then surprise you with it every year and tell you it's in the contract. It is...in VERY tiny writing. Also, if you have a leak and ask them to come check it out, you may as well just get it fixed, This is the second time I had a leak and this time, I've been waiting a month already for them to have Power Overhaul come out and take a look at it. That company has the worst customer service next to Verizon. They don't call you back, forget about you and seem clueless when you call them.SO frusterated at this point, I'm ready to take the panels off myself and put them in the street.

10 years ago

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Larry Lewis Apo, AE

Had solar panels installed in 2014 by Sunrun. The install went smooth and my electric bill has dropped significantly. Got the various rebates and most importantly, the Federal 30% tax credit was applied to last year's taxes. I would recommend Sunrun to anyone interested in solar installation.

10 years ago

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Nelson Phoenix, AZ

Most awesome job. Guys arrived on time both days as they said and were very courteous. I feel they went above and beyond with the job they did. Herman, Manny,Jose Fernando and Sal , GREAT JOB. Higest recommendation.

11 years ago

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jose cintron Parkville, MD

I am satisfied with sunrun, my installation was outstanding and they leave my place very clean. I am very satisfy with the solar system, for nine month in the row all I pay is 7.86.

11 years ago

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Derek Moore Fullerton, CA

Satisfied with the installation , production of the solar panels was as indicated and savings outlined have been realized. Only drawback was with customer service responses to referrals and referral bonuses promised but delayed.

11 years ago

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Patrick

Patrick is incredible, friendly, knowledgeable

2 months ago

Reply from Sunrun

Thank you so much for being part of our Sunrun family!

Mar. 17th, 2026

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Mari Correa

Patrick is very friendly and knowledgeable.

2 months ago

Reply from Sunrun

Thank you so much for being part of our Sunrun family!

Mar. 17th, 2026

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Lauren Martinez

I chose to work with Sunrun because of Austin.

2 months ago

Reply from Sunrun

This is awesome, Lauren! Your positive feedback about Austin is like a ray of sunshine to us.

Mar. 17th, 2026

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Wilbert I Gongora

I had an existing panels from you and I like them.

2 months ago

Reply from Sunrun

Wilbert, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience while helping us create a planet run by the sun!

Mar. 17th, 2026

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Peter Aguila

Great communication with company. Smooth process.

2 months ago

Reply from Sunrun

This is awesome, Peter! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Mar. 11th, 2026

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mavris

What I like the most about sunrun is their batteries

2 months ago

Reply from Sunrun

Thanks for sharing, Marvis! We're so glad you're enjoying your batteries and that it's helping you achieve energy independence. Thanks for being part of our Sunrun family!

Feb. 25th, 2026

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Cherish

Last longer and smoother installation with zero charges

2 months ago

Reply from Sunrun

We're happy to hear your installation went smoothly, Cherish! Thank you for choosing Sunrun!

Feb. 25th, 2026

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Rick

I owned a system and upgraded it with back up batteries.

3 months ago

Reply from Sunrun

Thank you so much for sharing, Rick! We hope you enjoy the benefits of your backup battery!

Feb. 18th, 2026

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Jacquelyn Blanco

Was interested in installing solar panels at home and saving some money.

3 months ago

Reply from Sunrun

Hi Jacquelyn! We'd be happy to assist you if you are still interested in getting panels! Please reach out for more information!

Jan. 27th, 2026

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Verified Customer

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Frank Ricchio

Very happy with the end to end process and results

8 months ago

Reply from Sunrun

This is awesome, Frank! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Sep. 14th, 2025

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Verified Customer

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Sean Sweeney

Good communication Work done efficiently

8 months ago

Reply from Sunrun

Thank you so much for being part of our Sunrun family, Sean!

Sep. 9th, 2025

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Verified Customer

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Joe Mcelvogue

Sunrun took over my solar contract , nicely.

8 months ago

Reply from Sunrun

Thank you so much for being part of our Sunrun family, Joe!

Sep. 4th, 2025

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Verified Customer

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Johnnie Weathersby III

I love the product & the service given!!

8 months ago

Reply from Sunrun

Really appreciate you sharing this, Johnnie! We’re so happy to hear your system is working well for you. It’s always rewarding to see customers like you getting the most out of clean energy. Thanks again!

Aug. 29th, 2025

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Verified Customer

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R Wolske

Great customer support. Our first system

8 months ago

Reply from Sunrun

Thanks so much for sharing, R Wolske! We’re thrilled to hear that you’re loving your system. It’s customers like you that make what we do so rewarding! If you ever have any questions or need support, we’re here to help. Thanks!

Aug. 27th, 2025

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Verified Customer

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Ryan Fallot

Quick, clean fast, and great to work with.

8 months ago

Reply from Sunrun

Ryan, thank you immensely for taking the time to share your wonderful experience with us! It brings us immense joy to know that your journey was flawless. Your support means the world to us as we strive to create a planet run by the sun. Thank you for being part of our mission

Aug. 27th, 2025

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Verified Customer

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Govind Bhagat

Great Team to work with. Satisfied with the work done.

8 months ago

Reply from Sunrun

Govind, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!

Aug. 27th, 2025

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Verified Customer

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Pamela Cole

Great panels, great installation and much lower SCE bills.

8 months ago

Reply from Sunrun

Pamela, we appreciate you taking the time to share your experience! We are so thrilled to hear that going solar is helping you save money and help lower your electric bill. Our goal is to make going solar easy and enjoyable and we are overjoyed to have you as a valued member of the Sunrun family. Thank you for helping us create a planet run by the sun. Thanks so much!

Aug. 27th, 2025

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David Swenson Denver, CO

I think their model is simple and straightforward. While I was researching systems and companies I talked with them and considered going with them. However, if you can find access to financing to own your own panels I really do not think their model is in the best interest of the homeowner. And I know when it comes time to sell a home (have several friends who have done this) with Sunrun leased panels it can be a headache and deterrent to some buyers. I would strongly recommend people to own their panels not lease them! Leasing saves in the short term, but provides no equity to the homeowner longterm!!!

3 years ago

Reply from Sunrun

Thank you for sharing your story, David. Your feedback helps us to keep improving your solar experience.

Jun. 29th, 2022

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Christina Sutu-Wallar Pittsburg, CA

Sunroom provided me with a quote to install solar on my home, and how it would work with my local gas and electric company. I appreciated the detail they provided me, and taking the time to explain things to me. I’m sure they explain it 10 times a day to 10 different people, but they never met me feel rushed, or like my questions were redundant.

3 years ago

Reply from Sunrun

This is awesome, Christina! Your positive feedback is like a ray of sunshine to us. We're so happy we could guide you through your solar experience. Thanks for going solar with us!

Jun. 22nd, 2022

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Anne Cabrera Mission Viejo, CA

The sales rep was recommended by a family member. We set up an appointment and he did all the work. We needed up getting a new roof ,solar panels and a battery. No issues and everything went smoothly. I just pay the company a flat rate and since I am producing energy, my Edison bill has been about $1/month.

3 years ago

Reply from Sunrun

Thanks for your review, Anne! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Jun. 22nd, 2022

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Verified Customer

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Isaac Kelii

Very easy to work with and have great communication throughout install

9 months ago

Reply from Sunrun

Thank you for sharing your experience, Isaac! We're thrilled to hear that you had a seamless installation process and that you're satisfied with our service. If you ever need anything in the future, please don't hesitate to reach out. Thanks!

Aug. 14th, 2025

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Verified Customer

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Cathy Grover Boughan

Great customer service and very quick response if I ever need assistance.

9 months ago

Reply from Sunrun

Thank you for sharing your positive experience with us, Cathy! We're delighted to hear that you found our customer service excellent and that we were able to promptly resolve your concerns. Your satisfaction is our priority, and we're glad to hear that you appreciate our professionalism and cleanliness. Thank you!

Aug. 12th, 2025

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Verified Customer

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Tami Donrad

I love all the money I save on my pge bill each month. Thank you Sunrun.

10 months ago

Reply from Sunrun

Thanks for your review, Tami! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!

Jul. 1st, 2025

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Verified Customer

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Dante Taddei

Excellent customer service very helpful and happy with all the team.

10 months ago

Reply from Sunrun

This is awesome, Dante! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Jun. 27th, 2025

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Verified Customer

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Peter Yi

Services were very professional. People were kind and attentive.

10 months ago

Reply from Sunrun

Your review brightened our day, Peter! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!

Jun. 27th, 2025

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Verified Customer

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Elizabeth Sammons

Love the support, professional representation and overall experience

10 months ago

Reply from Sunrun

We're thrilled you had a good experience, Elizabeth! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Jun. 25th, 2025

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Verified Customer

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Janice Calzo

Friendly costumer service. Was updated progress in a timely manner

10 months ago

Reply from Sunrun

Janice, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!

Jun. 24th, 2025

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Verified Customer

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Grant Zhang

Very efficient installation flow from design to power on. Excellent job!

11 months ago

Reply from Sunrun

Thanks for your review, Grant! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Jun. 9th, 2025

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Verified Customer

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Jordan Lewandowski

It was a pretty easy process. Rep was good and I saved money.

11 months ago

Reply from Sunrun

Thanks for your review, Jordan! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!

Jun. 6th, 2025

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Verified Customer

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Tracey Rush

The Sunrun teams are always very professional and informative.

11 months ago

Reply from Sunrun

Tracey, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!

Jun. 6th, 2025

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Verified Customer

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Nancy Decandia

The install team was awesome. John was available anytime I had a question

11 months ago

Reply from Sunrun

Thank you for sharing your positive experience with us, Nancy! We're delighted to hear that our team was there to ensure this was a smooth and seamless process for you! Thank you!

May. 24th, 2025

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Verified Customer

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Charles Arty Fontana, California

Was a smooth and easy process. Dylan was a professional and made everything clear and followed up.

2 weeks ago

Reply from Sunrun

Thank you for sharing this, Charles! It's great to hear Dylan was there to help you every step of the way and that the entire process was seamless for you. We really appreciate you sharing your experience with us!

May. 6th, 2026

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John Agosta

Both myself and my neighbor experieced the same issue. All the 'engineering', permits, etc was completed. Equipment and installation crew arrrived at both of our homes, only to see the crew stand around for 2 hours and eventually leaving and taking the equipment back with them. Zero confidence in this company.

6 months ago

Reply from Sunrun

Thank you for bringing this to our attention, John. We understand how frustrating the delay in activating your system must be, and we sincerely apologize for the inconvenience. We've assigned an Escalation Expert who will review your account and reach out to you as soon as possible to help resolve your concerns. Just to set the expectation, as it's currently the weekend, the earliest someone will be in touch won't be until Monday, but they will likely do some research and look into this, then be in touch. Thanks!

Nov. 8th, 2025

Sunrun Reviews