- Zenernet
Zenernet
check_circle VerifiedZenernet is focused on perfecting the experience of going solar, and hundreds of positive reviews are testament to that focus. Zenernet's mission is to "Accelerate Energy Independence for All", and the company pursues that goal by making home solar easy, financially accessible, and risk-free for homeowners of all kinds. With Zenernet, customers will enjoy an informative and pressure-free consultation process, as well as get a system that's backed by industry-leading warranties and paired with innovative technology to help customers get even more value.
the following special promotion:
- Lower Pricing on Eligible Systems
- Financing as Low as 1.49%
- Six Months of FREE Solar*
To redeem this offer, call NOW.
The Good
- No-Pressure Consultations
- High Quality Equipment
- Lengthy Warranties
- Innovative Technology Package
No Pressure Consultations
With Zenernet, the process begins with a personalized, no-pressure consultation, during which customers will collaborate with a Zenernet representative on the design and features of their system. They'll be able to make decisions on the type and placement of panels and other components, making for a system that's uniquely theirs.
High Quality Equipment
Zenernet offers a variety of high quality solar panel and inverter options, including panels manufactured by Trina, Silfab, Solar World, Hanwha, Canadian Solar, Panasonic, LG, Solaria, Hyundai, and Jinko, and inverters produced by SolarEdge, Enphase, and SMA. With such a wide array of panel and inverter brands to choose from, customers can be confident that they will receive a built-to-last solar energy system that fits their needs and budget.
Lengthy Warranties
Each Zenernet solar PV system comes with a 25-year workmanship warranty, which covers the labor and installation, as well as a 25-year equipment warranty, which covers system components such as the panels and inverter. These are some of the lengthiest warranties offered in the solar industry.
Innovative Technology Package
With each system, Zenernet includes an innovative technology package designed to help customers get the most value possible from their system. In addition to solar monitoring through Sense Solar, Zenernet offers Sense smart home technology, which monitors home energy consumption down to individual appliances and devices, making it easy to reduce consumption and increase the percentage of usage offset by the system. Zenernet also has a generous, unlimited referral program that pays customers to help their friends and neighbors go solar. Best of all, it's all found in one place: the Zenernet Advocator app.
The Bad
- Limited Availability
Limited Availability
Zenernet operates in Arizona, California, Illinois, Missouri, Kansas, Nevada, Massachusetts, New Jersey, and Texas, which means that consumers who live elsewhere will not be able to take advantage of the company's services.
The Bottom Line
Zenernet is a solar energy company that is highly focused on serving and providing value for its customers. The company offers a variety of high quality equipment options, lengthy warranties, and a helpful customer homeowner portal. If you live in Arizona, California, Illinois, Missouri, Kansas, Nevada, Massachusetts, New Jersey, or Texas, Zenernet is definitely worth looking into.
**To qualify, homeowners must agree to finance their solar energy equipment and installation costs with Zenernet's financing partner, Sunlight Financial, and be approved for credit by August 31st, 2020. Some homeowners may not qualify for financing based on their credit history or capacity to repay the loan. Qualified homeowners will receive a lump sum reimbursement payment equal to the amount of the first six monthly payments due on their loan from Sunlight Financial. Homeowners will still be responsible for making payments, beginning with the first payment due, as agreed in the Terms of Purchase. Homeowners are not required to finance their purchase and may pay in full without any finance charges.
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Zenernet Frequently Asked Questions
How does going solar with Zenernet work?
Zenernet is focused on making the process of going solar easy and stress-free. Our sales process is entirely remote — our consultants will not need to come to your home. We start with a no-pressure consultation to educate you and answer all your questions about going solar. Then, we’ll work with you to design a system that looks and performs the way you want it to. We’ll discuss pricing and financing options and evaluate your expected return on investment. Once we reach an agreement, we’ll schedule your home visit and installation. Nothing to it!
How much does a solar energy system from Zenernet cost?
Zenernet is relentlessly committed to driving down the cost of going solar. Our mission is to Accelerate Energy Independence for All, and we know the best way to do that is to make the numbers add up for more homeowners considering going solar. Our prices are competitive and transparent — we won’t waste your time with unnecessary markups and haggling over nickels and dimes.
What solar panels does Zenernet use?
Zenernet has access to almost every panel on the market. Our approach is hardware agnostic — rather than selling on a recognizable brand name, we evaluate the market and the customer’s needs to find the best fit possible. This way, we can ensure great performance at a great value, for every customer. However, if you have a specific panel model or manufacturer you prefer, we can source it for you to use in your system.
What happens if something breaks or goes wrong with my solar system?
Zenernet offers some of the strongest warranties in the industry. We offer a 25-year workmanship warranty that covers both your system and your roof against any material defects or damages caused by installation for 25 years. We also use hardware and panels with strong manufacturer’s warranties. In the unlikely event you experience a problem with your system, you can rest assured it will be covered by warranty with Zenernet.
How long does it take for Zenernet to install panels?
In most markets we operate in, we can have a system installed within 30–45 days. However, installation timelines vary by location and season and can take longer in some circumstances. We’ll always be transparent with expected installation timelines, so you won’t have to deal with any surprises.
Does Zenernet offer solar monitoring?
Yes, Zenernet includes standard solar production monitoring so you’ll be able to keep tabs on your system’s production and monitor trends over time. In addition, Zenernet offers Sense* smart home technology, an innovative consumption monitoring technology that provides insight into how you consume energy, right down to individual appliances. This can help you be more efficient in your home energy usage and get even more value from your system.
*Sense is not available in all cases — ask your Zenernet energy consultant for more details
How many states is Zenernet in?
Zenernet is active in these states: Arizona, California, Illinois, Missouri, Kansas, Nevada, Massachusetts, New Jersey, and Texas.
Zenernet is always looking for opportunities to expand, so if you don’t see your state on the list, check back soon!
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Learn MoreUser Reviews
Star Rating
628 Reviews
Review Breakdown
Sentiment Criteria
Todd Bolton
Mark S was direct and informative when talking about Zenernet's product and professional respectful in his manner.
Reply from Zenernet
Mar 20, 2019
Thank you Todd for the great review. We're lucky to have Mark on board. Please let us know how we can continue to help you along your solar journey!
Rafael Rojas
The experience was very pleasant and professional, the seller was a person who knew very well the subject of the solar system, very clear and easy to understand.
Reply from Zenernet
Mar 20, 2019
Rafael, thank you for the review! We appreciate your feedback.
Thomas Vorbeck
My experience was outstanding the person I talked to had a great depth of knowledge.
Reply from Zenernet
Mar 20, 2019
Thank you Thomas for the review - we greatly appreciate it!
David Faulk
Deanna, knowledgeable and very helpful. Pleasant to speak to you.
Reply from Zenernet
Mar 20, 2019
Thank you for the review David!
Verified Customer
Neil
The panels are overpriced for the performance that they provide and the service is not very good. I wouldn't recommend this company to anyone unless they want to punish themselves for the bad experience.
Reply from Zenernet
Feb 28, 2019
Hello Neil, we are extremely sorry to hear about your experience but our records show you did not go solar with us. I think you have us mistaken for another company. Regardless, we would love to help you out and correct any issues you have even though you purchased your solar from a different company.
Verified Customer
Garcia
They did not comply with the agreement, in time, in quality etc.
Reply from Zenernet
Feb 26, 2019
Hello, we are very sorry to hear about your experience and would love the opportunity to make it right. It is very rare that we hear this kind of feedback but want to make sure we do everything in our power to improve your experience!
Verified Customer
David Breshears
Solid product and professional service! Couldn't be happier.
Reply from Zenernet
Feb 26, 2019
Thank you for the review Dave, we truly appreciate you being a customer of Zenernet!
John Bohannon
Deanna was very friendly extremely informative answered any questions I had made sure I was completely comfortable .I would feel totally comfortable recommending these guy
Reply from Zenernet
Feb 26, 2019
Thank you for the review John, we really appreciate it!
Verified Customer
Bruce
Everyone one that I have come in contact with has been extremely professional and supportive. The installation of the panels and other related equipment was done without any issues.
Reply from Zenernet
Feb 21, 2019
Thank you for your review Bruce! We're thrilled to have you on board with us here at Zenernet and are excited to help you power your home with sunshine!!
Verified Customer
Paul Beck
They were honest and up front with everything. Not high pressure. Installation crew was superb!
Reply from Zenernet
Feb 21, 2019
Thank you for the great review Paul. Please let us know how we can continue to support you with solar - we're always here to help!
Fidel Bernal
Very informative and educational reps. Explained in detail all the hardware , the types, brands, cost and warranty on all equipment. Definitely stand out from other solar companies that only explain the loan, cost and tax credit.
Reply from Zenernet
Feb 21, 2019
Many thanks Fidel for the great review. We're looking forward to working with you!
Verified Customer
Nathan
Terrible. the guy on the phone tried selling me something without providing a salesperson to come and visit and look at my house. The seller made mistakes after mistakes and laugh way too much at I don't know what. I wasted my time.
Reply from Zenernet
Feb 12, 2019
Hello Nathan, thank you for the feedback, we will use this review as an opportunity to improve the service we deliver. We are very sorry to hear about your experience with us and would love another opportunity to earn your business.
Verified Customer
Sean
Very kind made me feel like I was the only customer when I was talking to them
Reply from Zenernet
Feb 12, 2019
Thank you for the review Sean!
Verified Customer
Nicole
Outstanding customer service and impeccable follow through.
Reply from Zenernet
Feb 12, 2019
Thank you for the review Nicole!
Verified Customer
Robert
My journey to solar panel installation started with a trip to Costco. I've seen solar panel companies promoting their products at Costco for years. At that Costco trip, I decided it was time. I made an appointment with the Sunrun representative at Costco. He gave me a great presentation at my home. I decided to follow the Chinese truism of never completing a sale without having 3 quotes so I made some inquiries online and found 6 to 8 solar panel companies. They were all competitively priced. I decided on Solar Optimum and Zenernet at the end for their superior warranties. Solar Optimum was slightly better priced than Zenernet, but I trusted the Zenernet representative Greg and liked his professionalism. I decided to use both companies for my two properties. The installation process with Zenernet was smooth like silk. The installation process with Solar Optimum was a little glitchy. After I've had a complete experience with both companies, I decided to use Zenernet once again for my third property. I have no hesitation to recommend Zenernet to anyone who wants install solar panel on their roof.
Reply from Zenernet
Feb 12, 2019
Thank you for the review Robert and giving us another opportunity to install solar for you! We really appreciate your business!
Verified Customer
Mike Peraza
Easy process and great communication. Everything was done in a timely manner as agreed from the beginning. Im extremely satisfied.
Reply from Zenernet
Feb 12, 2019
Thank you for the review Mike!
Verified Customer
Wendy
Anything that we needed addressed during the installation process and since then, they have been very responsive. We had a couple of snags during installation but they were addressed. We haven't had the system very long and everything seems to be going well.
Reply from Zenernet
Feb 11, 2019
Thank you for the great review Wendy! We are thrilled to help you power your home with the sun. Let us know if there is anything we can continue to do to help you with your system.
Verified Customer
Fred
They were responsive to all of my requirements and anything that went wrong they were right there to fix.
Reply from Zenernet
Feb 11, 2019
Hi Fred, thank you for the review, we are excited to have you on board! Please let us know how we can continue to serve you. And congratulations on powering your home with the sun!!
Verified Customer
Myron
Everyone I have been in contact with has been responsive, courteous, and provided information.
Reply from Zenernet
Feb 11, 2019
Thank you for the great review Myron!
Verified Customer
Roberto A.
They are willing to answer all questions and attend to the customer.
Reply from Zenernet
Dec 12, 2018
Thank you for the wonderful review Roberto! It has been great working with you and we look forward to helping you power your home with sunshine!
Verified Customer
Daniel
They provide great customer service and give you all the information you need. I did have to keep going back to get something resolved, but they immediately reacted to any issues I had.
Reply from Zenernet
Feb 11, 2019
Hello Daniel, thank you for your review. And congratulations on going solar! Please let us know if there is ever anything we can do to support with your Zenernet system - we're always here to help.
Verified Customer
Rich
They constantly contact me and have a monitoring system, so you can see what your system is doing.
Reply from Zenernet
Feb 11, 2019
Thanks Rich for the great review. Let us know if you ever have any questions or need support with your monitoring or the system. And congratulations on powering your home with sunshine!
Verified Customer
Jim
The installer is very quick, and they had the panels up in about 40 days. They respond to me every time I call them, and they are friendly and easy to deal with.
Reply from Zenernet
Dec 11, 2018
Hello Jim, thank you for the review!
Verified Customer
Michael
They are doing an exceptional job at keeping me informed of what was going on.
Reply from Zenernet
Feb 11, 2019
Hi Michael, thank you for the wonderful review. It has been great working with you and we're excited to help you power your home with the sun!
Verified Customer
Monica
It's not saving any money, it's very little. I've had problems with customer service trying to read and understand the graphs they sent. I was told we wouldn't have to pay anything for our bill, but we are paying a ton, so I was kind of disappointed.
Verified Customer
Munirih
They got back to me right away when I had questions.
Reply from Zenernet
Jul 20, 2020
Great to hear Munirih - thanks for working with us!
Verified Customer
Leon
It's pretty straightforward, they talk to me and work well.
Reply from Zenernet
Feb 11, 2019
Thank you for the great review Leon!
Ronnie
I have been primarily working with Jarrett from Zenernet and my overall experience has been great. He has shown patience in my times of indecision and is prompt when I have a question regarding my solar. This company doesn't just put the equipment on your roof and abandon you. They say they are with you through the life of your loan and they mean it!
Reply from Zenernet
Feb 21, 2019
We're excited to have you on board and powering your home with the sun Ronnie! Please let us know how we can continue to be of service to you.
Tom D
I have been interested in getting solar panels for a couple of years. We are in the process of moving into our new home and decided to look into purchasing them to help control costs. My inquiry to get more details was handled by Deanna. I asked a lot of questions about the equipment, installation process, service and cost with options for financing. She went through all the different aspects for making my decision with out putting any pressure to commit to any sale. She put all the details in writing along with the information that we discussed so that I could review. We talked for about 2 hours. I haven't made a commitment as we want to complete the sale of our old house first. I enjoyed conversing with someone that was informative and patient answering my questions. Tom D.
Reply from Zenernet
Feb 11, 2019
Hi Tom, thank you for the wonderful review. And let us know how we can continue to help with your solar decision. We know it can be a daunting one, so if there's a way we can help, just let us know. Thank you!
Nikki
Greg & Deborah @ Zenernet were amazingly helpful. They were available for any questions that we had. Greg was incredibly thorough from the original sales pitch till the end. The Electrical company that did the install was professional, punctual, and quick. Edison however did take some time with permits but Zenernet was quick to accommodate us, which was very much appreciated. I am very satisfied with the product itself, and the warranty is 20+ years. If anything ever goes wrong I can rest assured that it will be covered. I will be sure to refer all of my friends and family to Zenernet.
Reply from Zenernet
Feb 11, 2019
Hi Nikki, thank you for the great review! And congratulations on going solar - we're thrilled to have you on board with Zenernet! Please let us know how we can continue to serve you best. And thanks in advance for any referrals you send our way! Greg and Deb will take great care of them.
Sam
I spoke with Mark a little while ago & my first reaction was to tell him that we don’t want/need Solar! Especially since we get pitched on it so often... But once we started talking, he showed me that it’s not as complicated as it seems, it’s actually a really simple process that I now believe everyone should take advantage of! He really walked me through the process to make sure that it was the right fit first, before even offering a ‘deal’ & went into details that most other “sales reps” didn’t or that some companies might try to dust under the rug or hide in a contract Every person that I’ve talked to from the very start has gone to whatever length necessary to ensure that we’re clear on the step & most importantly that the job is done right! There’s obviously a lot of things that Zenernet does differently from the other solar options that are out there, which is why I’m even taking the time to write this review & also why I’ve already referred my family and a few neighbors! So I just wanted to take a second to say Thank You to Mark & the rest of the Zenernet team! From my point of view, you guys are miles ahead of all the other fly by night companies out here Keep up the outstanding service!!
Reply from Zenernet
Feb 11, 2019
Thank you Sam for the excellent review. We're lucky to have Mark on our team! Please let us know how we can continue to support you with going solar.
Jason
Zenernet was the first of 3 solar companies I shopped with. They made it seem easy. The other companies were difficult to communicate with, even getting quotes. Zenernet was able to give me a quote that day over the phone, some other companies needed days or even weeks which was not a good sign. Plus they didn't offer the same comprehensive package that Zenernet has; warranties, equipment, and other perks. My solar is installed and working great. Best part is playing with the energy management controller. It's clear these guys are pros and have been doing solar for years. Definitely earned a 5 star rating.
Reply from Zenernet
Feb 04, 2019
Thank you for the awesome review Jason! We are happy to have you as a customer and are always here if you need anything!
Joan I. Heller
Just had an hour introduction to Zenernet and purchasing a solar system, with Bailey R, and am excited about this option. If Bailey is any indication of your quality, then I'm very comfortable with Zenernet. I especially appreciated the attention you give to quality of the systems, installation procedures, warranties, and even the look of your panels. The presentation was super thorough, very professionally put together in look and feel, and quite convincing.
Reply from Zenernet
Feb 04, 2019
Hello Joan, thank you for the review! We are lucky to have Bailey on our team, please let us know if there is anything we can do for you.
Julie Schock
Our sales guy, Greg was so knowledgeable and helpful throughout our exploration of solar for our new residence. Although it was a “no go” at this moment, as things change we will definitely explore our options with this company again!
Reply from Zenernet
Feb 04, 2019
Thank you for the review Julie! Greg is amazing and will take great care of you when you are ready to go solar!
Steven L Fraser
Mark is awesome. He has good people and communication skills. Wonderful customer service and I will be working with Mark to meet my solar needs!
Reply from Zenernet
Jan 07, 2019
Hello Steven, thank you for the very complimentary review of Mark! We look forward to working with you as well!
Dr. Kruh Shet
Mark was extremely knowledgeable and patient with me. He took the time to explain every little detail to me. Zenernet is the first company I have talked to that I felt has MY best interest in mind!
Reply from Zenernet
Jan 01, 2019
Hello Dr. Kruh Shet, thank you for taking the time to review us and for the great feedback! We look forward to working with you, if you need anything please let us know.
Brian Lewis
I've worked with several companies on my way to finding your Zenernet, and they've been the most professional, fair, and honest.
Reply from Zenernet
Dec 21, 2018
Thank you for the review Brian, our mission is to reset the bar for customer service in solar! We will always be here for you!
Randal Nichols
Greg was absolutely amazing, he was extremely transparent with me. He even analyzed an offer from a smaller local company, gave me points to question them about, and helped me find the best option for my home, even though in my case it wasn't with him. There is no doubt that If this local installer for some reason becomes problematic, I will use Zenernet.
Reply from Zenernet
Dec 21, 2018
Thank you for the review Randal, we hope everything with the local installer works out but if for whatever reason you decide not to move forward with them we are a call away. If you need anything during your solar journey please don’t hesitate to reach out to us.
Jeff Bhatti
From the start, Greg was very transparent and provided answers to all my questions as I evaluated the system and the also the way Greg handled the process with me. He was patient, and made sure all my questions were answered. Then Debora got involved during installation and made sure that we were informed at every stage of installation.
Reply from Zenernet
Dec 13, 2018
Hello Jeff, thank you for the great review! It is great to get amazing reviews that call out our amazing employees! Thank you and let us know if you need anything, we are always here for you!
Hideho Okada
When we were comparing Solar dealers, they provided the most transparent, detailed and convincing information about their service and equipment. The contact person (Mr. Greg L.) was always available for my questions and discussions and sounded most professional and fair compared to reps for other companies. The overall process was excellent.
Reply from Zenernet
Dec 11, 2018
Hello Hideho, thank you for the review and choosing to go solar with Zenerent! If you ever need anything please let us know!
Bruce
I received great support from the Zenernet salesman. I learned a lot about pitfalls and received great guidance. I highly recommend Joe at Zenernet. Their proposal was very competitive and used premium solar panels and inverters.
Reply from Zenernet
Dec 11, 2018
Hello Bruce, thank you for your review and choosing Zenernet for your solar needs!
Colleen Lane
I was working with Greg L, getting all information together to move forward with solar for our home. Due to unforeseen circumstances, we have had to put this project on hold. Even though he put time and effort into getting us set up, he has been friendly and patient. He has followed up to see if things have changed for us. A great person to work with.
Reply from Zenernet
Dec 04, 2018
Thank you for the review Colleen, please don’t hesitate to reach out to us when your circumstances change.
Christopher Belknap
I spoke with Jarrett H and he was so patient with me and all the questions I had. He spend hours on the phone with me talking about different plans and how everything solar works. I had spoken with other solar companies but nobody has explained it the way Zenernet did. Thank you very much Jarrett and the Zenernet team.
Reply from Zenernet
Dec 04, 2018
Thank you for the review Christopher, if you ever need anything please do not hesitate to reach out to us!
Monica S. La Rock
My new friend Joe The Solar Pro Is definitely The most patient guy I know. I can expect A monthly call His goal is clear Renewable energy for all. And like the sun His happy glow Warms my heart And saves me dough
Reply from Zenernet
Dec 04, 2018
Hello Monica, thank you for the beautiful poem!
Nilesh
It was good and knowledgeable sales rep to talked about solar
Reply from Zenernet
Dec 04, 2018
Thank you Nilesh, we appreciate you giving us an opportunity to earn your business!
Richard
Customer service My current dealings with this company is five star's. Although they are not the company that services my solar they went out of their way to answer all of my questions and help give me directions on what my issues were and how to solve them. Again five stars for customer service
Reply from Zenernet
Dec 04, 2018
Hello Richard, if you ever need anything don’t hesitate to reach out.
Chris langen
Working with Greg from Zenernet was a great experience. He made it simple and easy. We would definitely refer him and his company. It was probably the easiest purchase we made for our house ever. The panels look great on our roof and we are saving money as we look smart and green.
Reply from Zenernet
Dec 04, 2018
Thank you for the great review Chris, it was great working with you and your family! If you ever need anything from us please don’t hesitate to reach out.
Happy Customer
The sales person was very helpful explaining everything about how solar will benefit us now and in the future. What was most impressive was that he didn’t try to over-sell us, which was what I’ve heard other companies will do.
Reply from Zenernet
Dec 04, 2018
Thank you for the review!
Roy
Very knowledgeable, courteous, and easy to understand.
Wade
Mark called to discuss advantages of installing solar on our roof. His analysis was thorough and the presentation very professional. Despite the advantages he presented it was my decision not to proceed with the proposal at this time. I will contact him should I reconsider.
Reply from Zenernet
Dec 04, 2018
Thank you for your review Wade!