Solar Optimum: Read 677 User Reviews From Real Homeowners

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Featured Review

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Verified Customer

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Jim Wehri Altadena, CA

Recently had 2 Tesla batteries installed to compliment existing solar system. The Tesla system design and installation was superb. Very clean and efficient. The technicians were very capable and polite. Everyone at Solar Optimum was cordial and accommodating. Just be aware that the timeline on projects as this is long because of all the various parties involved — approvals, licensing, commissioning, etc. Solar Optimum does all it can to expedite, but it takes time! In summary, I am very happy that I selected Solar Optimum to do my installation. They know how to navigate the bureaucracies involved and communicate progress. Jim W

1 year ago

Reply from Solar Optimum

We're so happy you chose Solar Optimum, Jim! Thank you for the rave review!

Feb. 1st, 2023

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Verified Customer

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dirtstink

The process was a long one with all that was needed from the city and SDGE. Solar Optimum helped every step of the way and got everything taken care of as fast as they were able to. With energy prices increasing by the day the amount of money we are saving is well worth the investment.

1 month ago

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CJK

Very pleased with our Solar Optimum experience. Solar Optimum: Energy Experts. Real Relationships. Honest Talk. From system design to installation, product quality, and attention to detail, Solar Optimum goes above and beyond. Solar Optimum's staff from our main interface, to the field manager, to operations & service, to our installation project manager are all outstanding. Throughout the process, including after our install to assure system performance and explain system monitoring, the entire staff provided excellent support: very knowledgeable, responsive, and helpful. After researching many solar companies and receiving multiple bids, some other "solar" companies neither have the expertise nor the high standards of Solar Optimum. In fact, rather than being solar professionals, some other companies seem less than honest and operate like shysters who significantly overbid system size, propose strange financing (like Power Purchase Agreements with accelerating costs over time), and seem to want to slap panels on the roof, get paid, and run. Not the case, with Solar Optimum which answered all our questions, expertly installed our system, handled all the permitting and inspection processes, and managed our project without glitches. Thanks to them, the week after our system installed, we passed final inspection and received our PTO the following week. Overall, a great experience. Definitely would recommend to family & friends. Thank you, Solar Optimum!

3 weeks ago

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Benjamin Cesar Fernandez

I recently had the pleasure of working with Solar Optimum, and I couldn’t be happier with the experience from beginning to end. Brandon L. from the sales team was especially knowledgeable, taking the time to thoroughly explain all the available options, ensuring I fully understood the benefits and the solar installation process. He was patient with my questions and guided me in choosing the ideal system for my home and energy requirements. The permitting process was handled flawlessly by Hannah O., Chris W., and their team. They took care of all the paperwork, so I had nothing to worry about. Solar Optimum’s experience in dealing with local authorities was clear, and they kept me informed at every stage. When installation day arrived, the crew was punctual, professional, and highly skilled. They completed the job ahead of schedule, showed great respect for my property, and made sure everything looked great. Before they left, they walked me through how the system operates. Overall, Solar Optimum exceeded my expectations across the board. From sales to installation, their team made the entire process effortless and enjoyable. I highly recommend them to anyone thinking about going solar!

1 month ago

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William Vonlackum

We recently completed a Solar and Battery Backups with Solar Optimum. Solar Optimum was efficient, courteous and they did what they said they we going to do, it was timely and we are very pleased with the product. Thanks to the sales team, Brandon and all of those in production, well done!

3 weeks ago

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Verified Customer

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Calidian

Solar optimum was very responsive and supportive to any issues or questions that occurred during the installation of my solar panels. The team did an amazing job working with my HoA, answering any questions they have and providing the information needed so my solar project can be completed.

3 months ago

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Matt Jones

I had a great experience with Solar Optimum. From the start, they were professional and friendly. They gave me a written estimate and it was accurate. They were very helpful throughout the entire process. They handled all the details and I had minimum to do. Installation was great, support was outstanding. Always answered my questions in a very timely manner. The only snag we ran into was the county here. But Solar Optimum got it taken care of. Definitely a great company to work with. I'm glad I chose them for my solar system. I received great products.

2 months ago

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Jason Koh

I recently had the pleasure of working with Solar Optimum for the installation of solar panels, a solar battery and a new main panel at my home, and I couldn't be happier with the results. Chris Wolf, the HOA Coordinator and Permit Technician, helped me navigate the HOA approval process and offered much needed advice. Chris, along with Nayelli Ocegueda, the project coordinator, were able to to answer any question my wife and I had throughout the process. Harut, the technician who led the installation, was outstanding. His expertise and attention to detail were evident from the moment he arrived. Harut took the time to explain every step of the process, ensuring that I understood how the system would work and what to expect. He answered all my questions with patience. The installation itself was completed on time and with great precision. Harut and his team worked diligently, maintaining a clean and organized worksite throughout the entire project. The quality of their work was top-notch, and it's clear that they take pride in delivering excellent service. Since the installation, my system has been running perfectly, and I'm already seeing significant savings on my energy bills. I highly recommend Solar Optimum to anyone considering solar energy. If you have the chance to work with Harut, you're in great hands! Thank you, Solar Optimum, Chris, Nayelli and Harut, for making my transition to solar energy such a positive experience!

3 months ago

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Lucy Gukasyan

We were the third ones in our family using solar optimum and loved doing business with them. William P, our sales representative, was easy to reach at all times when needed throughout the process. They are honest, reachable, organized, fast, and do a professional job.

2 months ago

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Verified Customer

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marcelino del rosario Los Angeles, CA

I did a lot of research before I decided to select Solar Optimum, I would say that they were not the cheapest but they have a competitive price. I decided to go with this company because of the 5 star rating reviews and being awarded by Panasonic as installer of the year. I was not disappointed and they fulfilled their promise in installing my solar in less than the time frame they gave me, thank you William and Francisco. Their Installers were very professional and they even help me to replaced a bad breakers, thank you Raffi. Their customer service were awesome and always there to answers any questions, calls and emails. I am now enjoying the benefits of solar power, I will give an update if the promised output KW is attained in the future. Thank you Solar Optimum and I will be recommending you to all my friends.

3 years ago

Reply from Solar Optimum

Being awarded Panasonic National Installer of the Year has to be one of the highest accolades we've received this past year. It's truly an honor and we are ecstatic this was a driving factor to your decision in going with us. Thank you for the great review, Marcelino!

Sep. 2nd, 2021

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Verified Customer

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Tom Presler Modesto, CA

Solar Optimum has been a 5 Star Experience in all categories from start to finish. What I'd like to write about specifically though is to recognize Solar Optimum's level of Customer Service and "Service After the Sale," so to speak. I DID have a couple of minor issues after activation, but Solar Optimum fixed everything in Lightning Speed. I literally called once in the late afternoon, and had someone at my door who resolved everything early the next morning. Nothing less than Stellar! Solar is a major and worthy investment, and every step of the way, I couldn't ask for a better experience. Everyone I've ever dealt with at Solar Optimum has been A+ and I'm VERY happy with our system. I don't know how they could be Better.

3 years ago

Reply from Solar Optimum

Appreciate the 5-star review, Tom.

Apr. 19th, 2021

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Verified Customer

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Alex Peykov Los Angeles, CA

Quoting was fast and I liked that there was no pressure to sign a contract. They weren't the lowest-cost option but we had just put in a new roof and the roof penetration warranty was the best I found. The installation was very quick - we didn't have to be on-site for it. We had existing electrical issues with our wiring and electrical panel and Solar Optimum fixed them in-house at cost (a lot of solar installers don't do additional electrical work) and made sure our inspection passed. They also submitted all paperwork and were present for the inspections - made the whole process really easy and effortless on our end!

4 years ago Edited January 10, 2024

Reply from Solar Optimum

Hi Alex, we appreciate your valuable feedback and we apologize if you had a bad experience with the electrician that was sent to your site. We hold ourselves to the highest certifications and standards so if there is anything we can do to better your experience please let us know. You can email us at marketing@solaroptimum.com or call us at 818-745-1475

Jun. 18th, 2020

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Abdie Tabrizi

I selected Solar Optimum back in 2019 when I was installing solar power for my house in San Jose. My communication with the staff was first rate. They handled all the required paperwork and, of course, the final installation. I was impressed so much so that I referred my neighbor to them.

3 months ago

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Abby R

I had an outstanding experience with Solar Optimum! Randal was patient and guided me through the process until I was ready to sign the contract. Thanks to their expertise, I now have a top-notch solar system that will help me save money in the long run. Definitely worth it!

3 months ago

Reply from Solar Optimum

Thank you, Abby! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jul. 31st, 2024

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Dan Moyles

I selected Solar Optimum after interviewing 7 solar companies. Solar Optimum had a very competitive price and clear and unambiguous warranties. Solar Optimum was very patient with the design process and we went through several iterations before settling on the final design. I settled on a 7.2kW 18-panel system, with a 10kW Enphase battery. Once the design was finalized, Solar Optimum created very detailed drawings for the system, showing the locations of every component, and the power levels at each point in the system. I was really happy with the installers. They showed up on time as scheduled and finished the work in one day. They were very meticulous - they managed to install most of the mounting bolts directly into the rafters so that the possibility of leaks are minimized. They even bought paint to match my house, and painted all of the exposed conduit and other hardware. Now that the system is up and running, the PG&E meter has rolled back about 1000kWh, and my electric bill is close to $0!

6 months ago

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Christian Howland

Solar Optimum is the best solar power installation company. It is second to none! To start it provides homeowners with premium solar power panels, inverters and batteries, including from industry leader Panasonic. In addition, Solar Optimum has an amazing staff to provide the best service with only the customer's interests in mind. My Solar Optimum Energy Consultant Brandon L. has provided me with excellent service to date! In addition, my Solar Optimum Site Surveyor Donovan H. was fantastic during all phases of my Home Site Survey. I would definitely recommend Solar Optimum and look especially forward to my Solar Optimum installed Panasonic solar power system!

7 months ago

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Nerces Sorfazian

I highly recommend working with Mason B for all your solar needs and he has been nothing but exceptional in providing best customer service and answered all my questions, not only that he tried to do the best. Working with Solar Optimum was the best choice we could have made. I had done quite a bit of research on installing solar for our home, and the quality products they use are top tier. The installation was done in 2 days and the inspection passed with no problem. All the other employees that were involved in the process were very nice. Can't wait for my project to be completed. Thank you Solar Optimum and team. Highly recommended!

8 months ago

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Ziaul Chowdhury

I am very satisfied with the customer service experience I had with Solar Optimum after talking to their representative Kevin. Kevin is very knowledgeable about solar, and he is very professional. Kevin provided me with a quote to install solar and it was one of the best prices among the quotes I received from other companies. Solar Optimum's quote was clear, precise and transparent on pricing breakdown. I don't have much knowledge about solar power and how it works but Kevin took a good amount time to explain me the details of the whole process of installing solar and answered all my questions since. I will definitely recommend Solar Optimum and their rep Kevin to anyone without any doubt. Although we didn't yet install solar but hoping to have them come install it by end of August this year. Since we just moved to this house, I wanted to see our summer months electric consumption and based that we will decide how much solar power we would need.

8 months ago

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Verified Customer

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Doug Rasp Los Angeles, CA

Adding Solar panels was completely foreign to me. The team at Solar Optimum was fantastic. They communicated every step of the way and were extremely easy to get a hold of if I had questions. There was virtually no work on my part other than getting HOA approve and signing a few documents. Solar Optimum managed every other aspect of the project and communication with the city and SCE. They are fast too, I’m already generating my own power. AND to top it off their quote and financing was HALF their competition. I’d highly recommend and already have to friends and family.

1 year ago

Reply from Solar Optimum

Doug, thank you so much for the review. We're so happy you chose Solar Optimum!

Feb. 1st, 2023

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Verified Customer

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Hong Tran Corona, CA

We’re very please with Solar Optimum. They offer competitive pricing and great customer services. We’re kept informed throughout the permit and installation process. They worked efficiently and completed the job within a few weeks. We’re very pleased with both the result and the entire experience. We will be very happy to recommend to our friends and family. Thank you Solar Optimum for a great job with our solar panels installation!

2 years ago

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Verified Customer

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Amelia Brooke Los Angeles, CA

We were so grateful to find Solar Optimum when searching for our new solar panels. They were fast, provided all the necessary information for us to become educated and make a wise choice regardless of what company we went with. We decided to go with them and along the way got a terrific new roof as well that Solar Optimum organized. Very fast and courteous crews and can’t say enough about the support on the technical side of things.

2 years ago

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Verified Customer

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Hector Gonzalez Los Angeles, CA

Really impressed with the professionalism, overall customer service, and quality of my new solar system. I went with solar optimum mostly because of their great warranties. They are 25-Years all across the board (Panels, Inverter, Racking, Roof, Workmanship, and Performance Guarantee) I was referred by my brother in law so seeing how attentive they are with his system now two years later makes me feel confident in their service.

3 years ago

Reply from Solar Optimum

Hi Hector, thank you for selecting Solar Optimum for your solar project. We are happy to hear you were referred to us by your brother-in-law and hope to receive more referrals from your family in the future!

Oct. 5th, 2021

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Verified Customer

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Andy Alvarez Norwalk, CA

After several months of researching solar companies in Southern California, we are very satisfied and extremely happy with Solar Optimum for our solar, and battery installation. Like any homeowner there will be hiccups through out the process when dealing with the city and utility company. SO was able to communicate with me effectively and get my system up and running before the summer heat!

3 years ago

Reply from Solar Optimum

Thank you for the review, Andy!

Nov. 12th, 2021

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Verified Customer

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Peter Calcott

4 years ago

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Verified Customer

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Carrie Covina, CA

The representatives that we came in contact with starting with the very first phone call I made to the company for information on their system, the Administrative staff, the Technicians, the Electrician, Project Manager, and Accounting. Everyone was courteous, professional, knowledgeable, friendly, and executed customer service. We are pleased with The service this company provided from start to finish and I received my first month billing from SCE in the amount of $9.59. Good job SolarOptimum and keep up the good work. Sincerely a Satisfied Customer.

4 years ago

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Verified Customer

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Peter van der Pas

To be fair, Solar Optimum had just recently started doing business in Northern California in Summer 2019 when I contracted with them for a home rooftop solar installation. At the time they had very good reviews from customers in Southern California but none in the Bay Area. After my initial review here on Best Company, Alexander R, Operations and Maintenance Manager, contacted me to reassure me that Solar Optimum is responsive to my concerns and is there for after installation support, and indeed they have come out a couple of times in the last year to address fairly minor issues with the final install. It is this commitment to after-sale service that motivated me to update my review. My original review follows... Solar Optimum was unable to complete the job in the promised timeframe due to numerous errors and avoidable delays. Initial plans did not include all panels specified in the contract. This caused a delay in submitting plans to the city for permits while they were being corrected. The wrong panels were delivered to the job site. Again I as the customer was the one who had to check their work. Subcontractors ordered a main electrical panel for underground utilities whereas this is a home built in 1940 and all utilities are on a pole. This caused additional weeks delay. Solar Optimum scheduled building inspection for a day they were not ready and were not present on site when the inspector arrived, causing further delay. The final installation was completed in a good workman like manner and passed inspection by the city. I only wish the process was smoother and that there would have been no delays.

4 years ago Edited January 10, 2024

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Verified Customer

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Alex dos Santos

Great company overall, had some issues with sales communication and post-install service. However, their management corrected any issues once alerted. I understand that residential solar is of less importance than commercial installation and maintenance--and I'm happy to queue up behind the squeaky wheels--however, the company has poor at responding to emails. In my business, I respond to all customers--big and small--quickly, even just to say that email was received and that a follow up would ensue. Other than communication issues, I would still recommend Solar Optimum with that caveat, and would ask them to improve by simply acknowledging emails even if just to say that a requests may take time to get to.

4 years ago

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Verified Customer

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Jatin Killampalli

Mike & Elias did a great job in getting us upto pace with all the steps from utility, panels, inverter, city evaluation & net metering setup. I also contacted them couple of times for checking on the inverter app & panels and got quick response. Overall, I didnt have any issues with the panels/inverter and the process was smooth and took around 5-6weeks as promised.

4 years ago

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Verified Customer

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Stephanie Chin

Solar optimum went above and beyond in working and communicating with our utility company to get our panels turned on.

3 months ago

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Verified Customer

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Joe Cabral

SO did an excellent job with installation and customer service. I highly recommend them for all your solar needs.

3 months ago Edited August 1, 2024

Reply from Solar Optimum

Hi Joe, thanks for your review! It must feel amazing to see such a dramatic drop in your utility bill. We are glad Solar Optimum was able to help you get that result!

Jul. 31st, 2024

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James Álvarez

So far very happy with the way the system is working. The whole team was helpful from the design team to install crew. Jose was knowledgeable and helped answer my questions.

2 months ago Edited November 18, 2024

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Verified Customer

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Sarvagya Pant San Jose, CA

I installed my solar from Solar Optimum on September 2022. My overall experience is positive although there were some hiccups during main panel upgrade and city inspection. I also wanted to beat NEM 3.0 deadline. I finally got my PTO on January 2023 and I can use solar now. Thank you SO for this. Some suggestions to SO: 1. Customers might want monitoring in their system. Maybe SO can install a slightly big panel so that they can enjoy production and monitoring. 2. Improve email communication also. There were delay in email and I had to call main office several times.

1 year ago

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Verified Customer

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roobik asadorian San Bernardino, CA

I am completely satisfied with Solar Optimum work and performance, the highlight of their work was that they completed installation of solar panels and electrical panel upgrade from 100 Amps to 200 Amps in only one day. They did a very clean job. I recommend them to new owners who think about going Solar.

1 year ago

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Verified Customer

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ram_a San Jose, CA

I’m delighted at the professionalism demonstrated by Solar Optimum during the entire process of solar installation at our home. Every step was well communicated and the staff was readily available to answer questions over the three month process.

1 year ago

Reply from Solar Optimum

Thank you so much for the review and happy to hear you had a great experience with Solar Optimum!

Jan. 24th, 2023

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Verified Customer

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Huaming Qiu San Diego, CA

Solar optimum changed design under my request several times until it met my need. The installation is neat and quick, it has minimum impact on my daily routine and the house. The power generation is inpar with the number they promised.

2 years ago

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Verified Customer

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V You Long Beach, CA

Solar Optimum provide very good service even during the pandemic. I waited until the second half of the year, so the wait was longer to get everything installed. Overall, they got things done in a reasonable amount of time and keep everyone safe during the installation process.

2 years ago

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Verified Customer

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Supriya Bhargave Irvine, CA

Work was completed successfully. There was little hickup when the stucco person left a big hole in wall for couple days, and the pipes not being painted until asked etc. But overall it was good. At least I don't have problems with the system

3 years ago

Reply from Solar Optimum

Supriya, I'm glad we were able to overcome the issue. Very happy to hear that your system is performing. Thank you for your review.

Nov. 12th, 2021

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Verified Customer

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Dan DeLoach Orangevale, CA

The design process didn't go the best. They had to make three site visit to confirm the roof layout. After two site visits they sent me a layout. I pointed out that roof vents from the bathroom where in the way. They had to make a the third visit and re-design the layout. The installation process went well and smooth though and the system produces as designed. The permitting process went well too. Communication during design was 50/50. They responded to calls but not emails very well.

3 years ago

Reply from Solar Optimum

Thank you for your review, Dan. We will always continue to improve and modify our processes to better serve our customers. Appreciate the feedback and the your business. Congrats on going solar!

Jul. 20th, 2021

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Verified Customer

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Marcela Alvarez Covina, CA

Solar Optimum was professional, from start to finish. I had my initial consultation with William. He was able to walk my project through every step and provide me with five star customer service. I am now saving hundreds of dollars on my electric bill. I would highly recommend Solar Optimum to any family or friends looking to go solar.

3 years ago

Reply from Solar Optimum

Thanks for choosing us and recommending us, Marcela!

Nov. 12th, 2021

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Verified Customer

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Joan Mei Lehi, UT

Very fast and clean installation (a couple of hours), no power shut down during installation as I was concerned. After that the system works well, the control panel and App are easy to use. Customer service is great, called them twice for some small questions and every time was satisfied.

3 years ago

Reply from Solar Optimum

Joan, our customer service team appreciate the review. Thank you for doing business with us.

Apr. 19th, 2021

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Verified Customer

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Andrew Dinh Tustin, CA

Solar optimum has been very responsive and customer service has been great. They were very efficient with their proposals and install. When we had an issue with turning on the micro inverters, they made it a priority to get the system up and running

3 years ago

Reply from Solar Optimum

Andrew, thank you again for choosing Solar Optimum for your energy needs.

Apr. 19th, 2021

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Verified Customer

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Alex Northridge, CA

Great price on system. Excellent follow up from start of process all the way after installation. Installers were very good and made sure to check in with me throughout the install to make sure I was given options on instal methods. They really surpassed my expectations all around.

4 years ago

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Verified Customer

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Kevin

Solar Optimum itself was great, but the installers they hired were a nightmare. It was a fight to get the system installed within months of when it was originally promised. They failed multiple inspections with the City and I ended up calling the permitting office directly to sort out the issues that were preventing the project from being approved & it was clear the installers were being dishonest with what they were telling me in person was holding the project up. The only reason the system was completed before the end of the year (and I was able to collect the full tax credit) was because of the legwork I personally had to put in with the city. I felt like I was required to do far more than a typical homeowner ever should have been just to get things installed correctly and in a reasonable timeframe.

4 years ago

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Verified Customer

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Elaine

I’m writing this one Year plus from installation Andy we’re still extremely happy. The app works very well and there have been no glitches. Below is what I wrote last July, and I still think the same. Professionalism, follow-through and meticulous attention to details

4 years ago Edited January 10, 2024

Reply from Solar Optimum

Hi Elaine, we appreciate the kind review. Thank you for taking the time to review Solar Optimum your business is greatly appreciated!

Jul. 10th, 2020

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Verified Customer

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Chris Helmstedter San Gabriel, CA

I had Solar Optimum put 26 panels on my roof and install a Tesla battery. The Panasonic panels were higher quality than those offered by a competitor. My electric bill has gone down to around $10/mo vs $400-600/mo last summer. The install went smoothly. I had a problem with a trench being left open at the end of the job that I filled in myself. The company refunded half of the bill for the trench which seemed fair. The solar system has been working fine and I have had no issues with the product at all. I would recommend this company.

4 years ago Edited January 10, 2024

Reply from Solar Optimum

I believe you've been in contact with our O&M Manager and you have agreed on a resolution. Again we apologize for any inconveniences brought forth by this experience but we appreciate your willingness to work with us to address this matter.

Jul. 16th, 2020

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Verified Customer

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Evelyn Glander

From beginning to end it was a seamless installation. I also so appreciate the after installation checking that everysting is functionung the way it should. During power outages that was so re-assuring. This is a caring and good company!

4 years ago

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Verified Customer

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Steven SImone-Friedland

A great company to work with. The installation went so smoothly and now that the system is up and running, they have been extremely helpful in answering any and all questions I may have. Installing solar was a stressful process for me because of so many unknowns, but so far, I could not be happier with my decision to use them.

4 years ago

Reply from Solar Optimum

Steve, many thanks from all of us at Solar Optimum for choosing us for your solar project and for this stellar review!

Dec. 5th, 2019

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Verified Customer

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SS Gill

My solar installation went very smoothly. First I was little upset why they are taking so long, but I was wrong. It really takes long time as so many steps are involved in it the installaion. Just to install the panels takes only 1 to 2 days, but lot of things go behind the scenes that I didn't know.

5 years ago Edited January 10, 2024

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Verified Customer

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Marc Margulis

I met with 3 or 4 other solar companies in the years before meeting with Solar Optimum. The previous companies's representatives all lied to me or tried to distort the benefits. Solar Optimum told me the truth. The system was installed properly, works as specified and my property was treated respectively. What more can anyone ask for?

5 years ago

Reply from Solar Optimum

Hi Marc, happy to hear you had such as positive experience with Solar Optimum. Thank you for taking the time to write this review.

Dec. 12th, 2019

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Verified Customer

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Joy

They got job done, but outside of promised time frame, with no acknowledgement for the miss. I was pushing things to move faster (to be expected from a customer), and sales rep emailed someone internally that I am 'tired of hearing,' (read: that I am not capable of understanding what they have explained before). He inadvertently sent me that email (smart move).

5 years ago

Reply from Solar Optimum

Joy, we appreciate your review and your comments are noted. We will work even harder to improve our internal processes and communication better, thanks to you. We apologize for the incident and hope, besides that, you had an overall good experience with us. Feel free to communicate with us by emailing the marketing department at

Jun. 14th, 2019

Solar Optimum Reviews

Summary of Reviews