Solar Optimum Reviews
4.8
9.7
Overall Score
Review Source
mavris
I like solar optimum because I got free shipping from them
1 week ago
Verified Customer
Review Source
Ying Ying Chow San Francisco, CA
The Solar Optimum team is very helpful and supportive on my solar panel installation process. The tech team is knowledgeable of the process and they patiently answering my doubts and questions.
2 years ago
Verified Customer
Review Source
Eric Imhof El Cajon, CA
Solar Optimum did a great job with the solar panels for a good price. The best part of the process was Ashley who was my contact person and was very responsive. She would look in to any issues I had and was also very friendly and helpful when talking with her on the phone.
3 years ago
Verified Customer
Review Source
Curtis Burbank, CA
Out of all the companies I looked into, Solar Optimum offered the best equipment and service. Once through the permitting process, installation was extremely quick and the quality of the work is outstanding.
4 years ago
Verified Customer
Review Source
Bill Marsh Fresno, CA
The Panasonic panels work great, and the Enphase system is especially good, providing a web site with all the information you could want on how the system is performing. My only issue was with the installation, which is not done by Solar Optimum employees, but by contractors. Better quality control is needed.
4 years ago
Reply from Solar Optimum
Hi Bill, happy to hear you choose Panasonic panels and Enphase microinverters, with that being said you're backed by our trusted 25-Year Warranty across the board. On top of that, you have the extra reassurance of the All-Guard Warranty. Thank you for choosing Solar Optimum!
Sep. 1st, 2021
Verified Customer
Review Source
Connor Stack Lancaster, CA
Solar optimum was a great experience from start to finish. They did not push me into something I did not want,a small they made sure I was informed the whole process. They made it easy and were faster than expected!
4 years ago
Reply from Solar Optimum
Glad you had a great experience from start to finish, Mr.Stack. Thank you for moving forward with Solar Optimum!
Sep. 1st, 2021
Verified Customer
Review Source
Animesh Chaturvedi Fremont, CA
The whole process was smooth. I did run into a hiccup where despite calling out location of panels on new roof. Somehow SolarOptimum tried to place some panels on old roof and upsell re-roof. I had to call in a few times to get it sorted
4 years ago
Reply from Solar Optimum
Hi Animesh, we're so pleased to hear your process went smoothly with us. Thank you for choosing Solar Optimum for your project.
Jul. 8th, 2021
Verified Customer
Review Source
John Buffi San Jose, CA
Great experience from start to finish. They were very knowledgeable and patient when I had a lot of questions and very easy to work with. They were great at communicating and meeting the schedule! System has been great.
4 years ago
Reply from Solar Optimum
Thank you, John!
Jul. 20th, 2021
Verified Customer
Review Source
ERIC ORCHARD Redondo Beach, CA
Solar Optimum is a top notch solar company with friendly staff. My rep was Temo and he delivered great service. My install for a 5.6 kW system and battery is set for this week!
4 years ago
Reply from Solar Optimum
Thank you for the review, Eric!
Apr. 19th, 2021
Verified Customer
Review Source
Albert Oh Los Angeles, CA
I was referred to Solar Optimum by a friend and I'm so glad I chose them. Great product. Top tier products and fantastic service. Definitely referring my friends and family to this company.
4 years ago
Reply from Solar Optimum
Glad to hear you enjoyed working with us. The feeling is mutual. By all means, let us know if you have friends and family. We'll take great care of them.
Apr. 19th, 2021
Verified Customer
Review Source
Joel Fritsche Studio City, CA
Initially it was the products they provided and willingness to deal w my installation challenge. Now, they always help me, answer my questions, help me fight the city of LA etc
4 years ago
Reply from Solar Optimum
Thank you for your review, Joel!
Mar. 16th, 2021
Verified Customer
Review Source
Keith Spence
They did excellent work and placement of the solar panels. They required more time than predicted. too, it was difficult to determine, when calling the company, to whom I should be asking my question. I would definitely recommend them to anyone interested in a solar electric system.
5 years ago
Reply from Solar Optimum
Thank you very much, Keith!
Nov. 12th, 2021
Verified Customer
Review Source
Raymond Turner Pacoima, CA
They were very informative and upfront on everything before starting. Even when COVID-19 lock downs hit, they kept be updated and kept the project moving. Ryan R was awesome! Anything I needed he was able to help!
5 years ago
Verified Customer
Review Source
Loren Arroyo Grande, CA
Solar Optimum was responsive, knowledgeable, and professional. They handled everything, even the inevitable bumps, from the design to the approvals to the install and inspection. Solar Optimum really made it easy.
5 years ago
Verified Customer
Review Source
Tamir Halaban Los Angeles, CA
Great customer service. Efficient, professional and high quality installation. Top tier equipment with the latest technology. I was particularly happy to get the microinvertor / Enphase technology.
5 years ago
Verified Customer
Review Source
Greg Colwell
Great installation and very streamlined process with a very competitive price. After almost two years, no issues with the panels or solar generation and have saved a lot of money over that time.
5 years ago
Verified Customer
Review Source
Gerald Wayne Capps
They were very professional and kept me informed during the installation process. The office staff were professional and kept in contact with me to know the next step on the entire installation process.
5 years ago
Verified Customer
Review Source
Caden Taylor
Solar Optimum was an excellent choice when comparing against other companies. We were able to achieve our goal of completing prior to the 2019 tax credit rush. Recommend them if you are in the market for solar.
5 years ago Edited January 10, 2024
Verified Customer
Review Source
Brian Wong San Marino, CA
Installation teams are professional and on-time. Their workmanship is exceptional. The only thing they can improve on is response time to some of my inquiries. Otherwise, they are a great company.
5 years ago
Reply from Solar Optimum
Hi Brian, thank you for taking the time to write this review and choosing Solar Optimum for your system. We will definitely take your feedback seriously and execute our communication better for future inquires in all departments. If there is anything else we can do please do not hesitate to reach out you can email us at marketing@solaroptimum.com or call us at 818-745-1475
Jun. 18th, 2020
Verified Customer
Review Source
Floyd Toole Oak Park, CA
The installation of my two Tesla batteries was on time, on budget and very neatly done. They took care of the paperwork, leaving me to enjoy the rebate and the fruits of their labors. Well done!
5 years ago
Reply from Solar Optimum
Hi Floyd, great to hear that we finished your project in a neat and timely manner. Thank you for choosing Solar Optimum for your Tesla Battery project.
May. 9th, 2020
Verified Customer
Review Source
J Mullins
Workmanship was fine; establishing the project had several major problems. I never had an estimator come out before the bid, so the proposed system was too big for my electrical. I ended up with fewer panels with less output for the same amount of money. Additionally, the information that I have a huge shade tree planted on one end of the house was not communicated, so now I will have to spend $1000 to move the tree if I want my panels to continue to run at full power.
6 years ago
Verified Customer
Review Source
Holly & Michael Reich
We had a wonderful experience with them and our installation was complex given we had an older house that was not had up to code. They handled everything and were very professional.
6 years ago
Reply from Solar Optimum
Our team at Solar Optimum is made up of professionals that aim to protect the environment with the latest technologies as well as offer long-term savings to the consumer. Thank you for the awesome review Holley & Michael!
Dec. 12th, 2019
Verified Customer
Review Source
Robert Shaffer Pacific Palisades, CA
From my first contact with sales to my latest with maintenance and operations, the people have been exceptional. They all all polite, extremely knowledegeable and have a rare "can do" attitude.
6 years ago
Reply from Solar Optimum
Robert, thank you for your 5-star review of Solar Optimum. Glad to have you as part of our family!
Jul. 8th, 2019
Verified Customer
Review Source
Garrie V Liscum Anaheim, CA
Knowledge, expertise, installation perfomance, exceeding scheduling requirement, prompt coodination with my local utility and timely response to any and all correspondence with continuing interest in my system proficiency.
6 years ago Edited September 14, 2021
Reply from Solar Optimum
Garrie, we appreciate your review and congratulations on going solar! Let us know when you're ready for the Tesla have them in stock!
Jun. 14th, 2019
Verified Customer
Review Source
Jim
They were very professional, took care of every detail, and they were able to accommodate minor detail changes. As far as installations go, they were prompt and completed work on schedule.
6 years ago
Reply from Solar Optimum
We take great pride in the details of our work, Jim, so thank you for recognizing this. Glad to hear you had a positive experience with us and appreciate you selecting Solar Optimum to install your solar system.
Jun. 14th, 2019
Verified Customer
Review Source
Kanita
They used third party contractor to dig a trench and repair access. The guy did a poor job and it took about two months to get that done right, despite prompt from me and Solar Optimum. Weather had a hand in it. But third party guy was 85% and the company 15% got hiring someone who takes no pride in his workmanship. .
6 years ago
Reply from Solar Optimum
Kanita, we appreciate you taking the time to write this review and your comments have been noted. Know we are always looking for ways to improve and your feedback is helpful.
Jun. 14th, 2019
Praise Chioma
What I like the most about solar optimum is their customer service
4 weeks ago
TJ Quigley
They were a great and transparent company to work with upon installation. I chose them because they weren't a fly by night operation and wanted to have the piece of mind that I was covered POST install. Well one of my microinverters went down. We discussed next steps. Turns out it needed to be replaced and they had it ordered for replacement and installed within a week! Great job Solar Optimum!
10 months ago
Reply from Solar Optimum
Thank you for the 5-Star review, TJ! Congratulations on going solar.
Apr. 21st, 2025
Verified Customer
Review Source
MARC OLSON
Amazing Experience!!! I do not always take the time to do reviews for companies. Solar optimum did an outstanding job and I could not be more pleased. Brandon C took the time to answer my questions and was professional through the the entire process. I interviewed 8 companies and without question Solar Optimum was the best choice. They are there to answer questions after the sale and continue with Over the Top customer service.
10 months ago
Reply from Solar Optimum
Marc, we appreciate that you went with Solar Optimum after interviewing 8 companies. We're honored that you selected us!
Apr. 21st, 2025
Verified Customer
Review Source
CJK
Very pleased with our Solar Optimum experience. Solar Optimum: Energy Experts. Real Relationships. Honest Talk. From system design to installation, product quality, and attention to detail, Solar Optimum goes above and beyond.
Solar Optimum's staff from our main interface, to the field manager, to operations & service, to our installation project manager are all outstanding. Throughout the process, including after our install to assure system performance and explain system monitoring, the entire staff provided excellent support: very knowledgeable, responsive, and helpful.
After researching many solar companies and receiving multiple bids, some other "solar" companies neither have the expertise nor the high standards of Solar Optimum. In fact, rather than being solar professionals, some other companies seem less than honest and operate like shysters who significantly overbid system size, propose strange financing (like Power Purchase Agreements with accelerating costs over time), and seem to want to slap panels on the roof, get paid, and run. Not the case, with Solar Optimum which answered all our questions, expertly installed our system, handled all the permitting and inspection processes, and managed our project without glitches. Thanks to them, the week after our system installed, we passed final inspection and received our PTO the following week.
Overall, a great experience. Definitely would recommend to family & friends. Thank you, Solar Optimum!
1 year ago
Reply from Solar Optimum
WOW! What an amazing reviews. We appreciate you selecting Solar Optimum and that you had an outstanding experience working with us.
Jan. 15th, 2025
Verified Customer
Review Source
Benjamin Cesar Fernandez
I recently had the pleasure of working with Solar Optimum, and I couldn’t be happier with the experience from beginning to end. Brandon L. from the sales team was especially knowledgeable, taking the time to thoroughly explain all the available options, ensuring I fully understood the benefits and the solar installation process. He was patient with my questions and guided me in choosing the ideal system for my home and energy requirements.
The permitting process was handled flawlessly by Hannah O., Chris W., and their team. They took care of all the paperwork, so I had nothing to worry about. Solar Optimum’s experience in dealing with local authorities was clear, and they kept me informed at every stage.
When installation day arrived, the crew was punctual, professional, and highly skilled. They completed the job ahead of schedule, showed great respect for my property, and made sure everything looked great. Before they left, they walked me through how the system operates.
Overall, Solar Optimum exceeded my expectations across the board. From sales to installation, their team made the entire process effortless and enjoyable. I highly recommend them to anyone thinking about going solar!
1 year ago
Reply from Solar Optimum
As a team, we strive for the best customer experience through every phase of the solar process. Very happy to hear that you had a fantastic experience with us. Congratulations on going solar!
Jan. 15th, 2025
Verified Customer
Review Source
Jason Koh
I recently had the pleasure of working with Solar Optimum for the installation of solar panels, a solar battery and a new main panel at my home, and I couldn't be happier with the results.
Chris Wolf, the HOA Coordinator and Permit Technician, helped me navigate the HOA approval process and offered much needed advice. Chris, along with Nayelli Ocegueda, the project coordinator, were able to to answer any question my wife and I had throughout the process.
Harut, the technician who led the installation, was outstanding. His expertise and attention to detail were evident from the moment he arrived. Harut took the time to explain every step of the process, ensuring that I understood how the system would work and what to expect. He answered all my questions with patience.
The installation itself was completed on time and with great precision. Harut and his team worked diligently, maintaining a clean and organized worksite throughout the entire project. The quality of their work was top-notch, and it's clear that they take pride in delivering excellent service.
Since the installation, my system has been running perfectly, and I'm already seeing significant savings on my energy bills. I highly recommend Solar Optimum to anyone considering solar energy. If you have the chance to work with Harut, you're in great hands!
Thank you, Solar Optimum, Chris, Nayelli and Harut, for making my transition to solar energy such a positive experience!
1 year ago
Reply from Solar Optimum
Thank you, Jason! We appreciate your review. We value our customers and appreciate the time you took to share your experience.
Jan. 15th, 2025
Review Source
Dan Moyles
I selected Solar Optimum after interviewing 7 solar companies. Solar Optimum had a very competitive price and clear and unambiguous warranties.
Solar Optimum was very patient with the design process and we went through several iterations before settling on the final design. I settled on a 7.2kW 18-panel system, with a 10kW Enphase battery. Once the design was finalized, Solar Optimum created very detailed drawings for the system, showing the locations of every component, and the power levels at each point in the system.
I was really happy with the installers. They showed up on time as scheduled and finished the work in one day. They were very meticulous - they managed to install most
of the mounting bolts directly into the rafters so that the possibility of leaks are minimized. They even bought paint to match my house, and painted all of the exposed conduit and other hardware.
Now that the system is up and running, the PG&E meter has rolled back about 1000kWh, and my electric bill is close to $0!
1 year ago
Reply from Solar Optimum
Thank you for such a detailed and thoughtful review. We're thrilled to hear that your experience with Solar Optimum met your expectations from start to finish. It’s great to know that our design process, thorough installations, and attention to detail made a difference for you. We're especially happy that your system is performing well, and you're seeing those great results on your electricity bill! If you have any questions down the road, we're always here to assist.
Apr. 23rd, 2025
Christian Howland
Solar Optimum is the best solar power installation company. It is second to none! To start it provides homeowners with premium solar power panels, inverters and batteries, including from industry leader Panasonic. In addition, Solar Optimum has an amazing staff to provide the best service with only the customer's interests in mind. My Solar Optimum Energy Consultant Brandon L. has provided me with excellent service to date! In addition, my Solar Optimum Site Surveyor Donovan H. was fantastic during all phases of my Home Site Survey. I would definitely recommend Solar Optimum and look especially forward to my Solar Optimum installed Panasonic solar power system!
1 year ago
Nerces Sorfazian
I highly recommend working with Mason B for all your solar needs and he has been nothing but exceptional in providing best customer service and answered all my questions, not only that he tried to do the best. Working with Solar Optimum was the best choice we could have made. I had done quite a bit of research on installing solar for our home, and the quality products they use are top tier. The installation was done in 2 days and the inspection passed with no problem. All the other employees that were involved in the process were very nice. Can't wait for my project to be completed. Thank you Solar Optimum and team. Highly recommended!
1 year ago
Ziaul Chowdhury
I am very satisfied with the customer service experience I had with Solar Optimum after talking to their representative Kevin. Kevin is very knowledgeable about solar, and he is very professional. Kevin provided me with a quote to install solar and it was one of the best prices among the quotes I received from other companies. Solar Optimum's quote was clear, precise and transparent on pricing breakdown. I don't have much knowledge about solar power and how it works but Kevin took a good amount time to explain me the details of the whole process of installing solar and answered all my questions since. I will definitely recommend Solar Optimum and their rep Kevin to anyone without any doubt. Although we didn't yet install solar but hoping to have them come install it by end of August this year. Since we just moved to this house, I wanted to see our summer months electric consumption and based that we will decide how much solar power we would need.
1 year ago
Review Source
James Pham St. Cloud, FL
Shining Bright with Solar Optimum! ☀️ 10/10 Highly Recommend!
Long story short, my builder-installed solar system was just too small. Adding additional panels on top of my townhome was a big decision, and I'm thrilled I partnered with Solar Optimum! From the initial quote to the final activation with SDG&E, their team was professional, efficient, and incredibly helpful.
Here's why I loved working with them:
• Competitive Pricing: Their quote was competitive without sacrificing quality. We went with Panasonic panels and Enphase microinverters, the two bests in the industry!
• Seamless Process: Every step, from surveying and design to installation and activation, was handled smoothly and efficiently.
• Top-Notch Service: The team was knowledgeable, responsive, and always happy to answer my questions. They truly went above and beyond to ensure my satisfaction.
• Speedy Activation: My system was activated with SDG&E much faster than anticipated, thanks to their proactive approach.
• Zero Issues: The entire process was smooth and hassle-free.
Overall, I can't recommend Solar Optimum enough! They made going solar a stress-free and positive experience. If you're considering solar in Southern California, look no further! They're the absolute best!
P.S. Minus the cloudy weather in San Diego, I'm generating plenty of my own clean energy and finally saving money on my electric bill. Couldn't be happier! ⚡🌞
2 years ago
Greg Luey
On Monday, 12/4/2023 Solar Optimum completed the installation of our solar system that consisted of panels and batteries. We are extremely pleased with the experience from the beginning to the end. Our journey began with twelve vendors; we narrowed it down to three before ultimately choosing Solar Optimum. They were reasonable priced, and the process took only two months from the time the contract was signed to receiving permission to operate (PTO).
Our Solar Consultant Mikkel M was very knowledgeable and walked us through the entire process. Davey W the account coordinator provided the best service. He was always available and when I left messages, he got back to me immediately and addressed our concerns. When we received the first draft of the layout, we had some questions and change requests which Gina S from the project team addressed and updated the design.
Once the design was approved, Solar Optimum took care of all the behind-the-scenes tasks, e.g., permits, city approvals, utility interconnection, etc. The installation was then scheduled, and the equipment arrived first thing that morning as planned. The crew showed up, worked into the evening, and completed the entire installation all in one day! The crew worked efficiently and neat and cleaned up everything before they left.
The inspection was then scheduled for Monday the following week arriving sometime between 8am and 5pm. The representative from Solar Optimum arrived at 7:30am. He powered on the system, tested, and performed all the configurations. By 10am the inspector arrived, and we passed! PTO followed the very next day, and the monitoring app was up and running.
Additionally, Hannah O helped us tie up the loose ends (warranty info, invoicing, etc.) and made sure we were completely satisfied with the product. Thanks to the Solar Optimum team for going above and beyond expectations.
2 years ago
Mohammad Afshari Valley Village, CA
Solar optimum did a great job with my solar project- I got a lot of quotes and did tons of research prior to moving forward- I decided to go with solar optimum because of the demeanor and the pricing was by far the best by $8K while providing the most comprehensive material and service warranty.
Sure the red tape and regulations imposed in California took some time- but solar optimum did everything necessary to secure NEM2.0 deal with the utility and the construction actually took no time at all 2 days- 1 for solar, second for upgrading my main panel. I got 32 panels and they have been really supplying home with nearly all of my needs.
They also have Panasonic panels and the best inverters in the residential game (emphase). I love my system as now I am able to save some extra month to month.
I am definitely looking to add batteries through them!
My favorite thing about solar optimum is their friendliness and their service, it's not a money grab for them- they actually care about their customers.
2 years ago
Mike from LV NV Henderson, NV
After negotiating with 4 companies this year I finally went with the Solar Optimum team due to the expertise, quality of equipment and price which seemed to be the best of the companies I dealt with. Installation was just completed 7/3/23. The team took care of all interactions with city and NVenergy, except i coordinated with my HOA, which was very helpful through the whole process, permits and inspections.
There was a minor issue initially with 4 panel connections which the local team, led by Zhora, immediately responded by taking care of the problem. Had another issue when my internet connection was lost and didn't reconnect to the Enphase module which reports system status. This was resolved by Zhora working with the Optimum customer service home team and now everything is working smoothly. I wanted to thank the local team, led by Zhora, for quality installation, responsiveness to take care of these hiccups, communication and overall exceptional customer service from everyone I've dealt with at Solar Optimum. Very impressed with the process from start to finish and even more importantly how responsive the teams have been to ensure system is continuing to perform and certainly one of the best customer service companies I dealt with in a long time. Thank you all!!
2 years ago
Linda Gaddie Palm Desert, CA
We selected Solar Optimum after a failed contract with another installer. We are extremely glad that we did. Solar Optimum's customer service has been exceptional. They returned all of our calls promptly, kept their commitments, and kept us informed. Their installation team went above and beyond. As an example, our local utility was delayed by 4.5 hours for the power turn on after the meter and panel upgrade. Solar's Optimum's team member Robert and Andrew stayed on site to ensure that we would have power. Since we live in the California desert, getting the power back on was critical. Solar Optimum also did an outstanding job of managing the process with our HOA, utility, and county permitting authorities. We highly recommend Solar Optimum. They are first class.
2 years ago
Dudes World
Solar Optimum is a solar energy company based in California, USA. They specialize in the design, installation, and maintenance of residential and commercial solar systems. Their services include solar panel installation, battery storage solutions, and solar system monitoring.
The company aims to help individuals and businesses transition to clean, renewable solar energy, reducing their carbon footprint and dependence on fossil fuels. They provide customized solar solutions based on the energy needs and goals of their customers.
Solar Optimum focuses on high-quality products and professional installations to ensure the optimal performance and longevity of the solar systems they install. They also offer financing options to make solar energy more affordable and accessible to a wider range of customers.
Overall, Solar Optimum is dedicated to promoting sustainable energy solutions and helping customers harness the power of the sun to generate clean electricity for their homes or businesses.
2 years ago
Review Source
jet set Pacifica, CA
I am very happy with my Solar Optimum project on 6/10/2023 in Pacifica/Daly City, CA. I had previously signed on with another company in order to make the NEM2.0 deadline. However, I was taken aback by the amateur, unprofessionalism, and speed salesman tactics from this company.
Fortunately, I was able to walk away and sign up with Juan A at Solar Optimum. Immediately I received professional emails and notifications. They quickly put my applications together and design (8.8kw + Tesla Powerwall 2). The actual installation was not till later (2 months); however, I was fine by that since I still got NEM2.0 approved.
When installation came, I was thoroughly impressed with the crew (Kien T). They were quick, efficient, kind, and courteous.
They even painted the conduit and walls. No tattooed prison freaks. I was able to leave them unattended.
All in all, I will seek out Solar Optimum for future projects (if I get another house) and I will refer them to my family and friends!
Thanks, Solar Optimum.
Now time to make PG&E pay ME.
2 years ago
Reply from Solar Optimum
Thank you for your feedback and for choosing Solar Optimum for your solar project. We are thrilled to hear that you had a great experience with us and that we were able to provide you with the level of professionalism and service that you deserve.
We appreciate your kind words about our team members and will be sure to pass along your compliments to Juan, Kien, and the rest of our staff.
We are committed to providing our customers with high-quality solar solutions and exceptional customer service, so we are glad to hear that we met your expectations.
Thank you for your trust in us and for considering us for future projects. Don't hesitate to reach out if you have any questions or concerns.
Best regards,
Solar Optimum Marketing
We appreciate your kind words about our team members and will be sure to pass along your compliments to Juan, Kien, and the rest of our staff.
We are committed to providing our customers with high-quality solar solutions and exceptional customer service, so we are glad to hear that we met your expectations.
Thank you for your trust in us and for considering us for future projects. Don't hesitate to reach out if you have any questions or concerns.
Best regards,
Solar Optimum Marketing
Jun. 21st, 2023
Review Source
Glenna Dumey Gilroy, CA
My house needed extensive renovations, which took place in 2019-20. My general contractor brought in a subcontractor to install solar panels, but I could not afford a Powerwall at that time. When I finally could, I called the installer, but his company was unable to procure one. That's when I found Solar Optimum. They were easy to work with, and the cost was close to what my original installer had bid. They took care of everything, including inspection by my small city's infamously picky inspectors. The man who installed the Powerwall was not only meticulous, but willing to explain everything to me during the installation process. Everyone I spoke with by phone during the process was helpful and answered all my questions as they arose. My only job was writing checks and using the labels Solar Optimum provided to FedEx them. I highly recommend this company.
2 years ago
Reply from Solar Optimum
ear Glenna Dumey,
Thank you for choosing Solar Optimum and for taking the time to share your positive experience with us. We are thrilled to hear that we were able to help you with the installation of your Powerwall and that our team was easy to work with and able to take care of everything, including inspection by your city's inspectors.
At Solar Optimum, we strive to provide our customers with high-quality solar solutions and excellent customer service, so we are glad to hear that we met your expectations in this regard. We are also pleased to hear that the man who installed your Powerwall was meticulous and willing to explain everything to you during the installation process.
Thank you for your business, and we look forward to serving you in the future.
Best regards,
Solar Optimum Marketing
Thank you for choosing Solar Optimum and for taking the time to share your positive experience with us. We are thrilled to hear that we were able to help you with the installation of your Powerwall and that our team was easy to work with and able to take care of everything, including inspection by your city's inspectors.
At Solar Optimum, we strive to provide our customers with high-quality solar solutions and excellent customer service, so we are glad to hear that we met your expectations in this regard. We are also pleased to hear that the man who installed your Powerwall was meticulous and willing to explain everything to you during the installation process.
Thank you for your business, and we look forward to serving you in the future.
Best regards,
Solar Optimum Marketing
Jun. 21st, 2023
Review Source
Jack T
I started this solar project at mid-Jan 2023, and tried to beat the Apr’s California NEM 2.0 deadline. The whole process is very quick and smooth. Solar optimum provides very very competitive price comparing to other big name solar companies. Since everyone tries to install solar before NEM2.0 cutoff time, I have to keep close contact to Solar Optimum to make sure I didn’t miss any documents or waste any time. All the people I talked to are very knowledgeable, professional. They guide me step by step to complete whole process including some design change and financial question. I will highly recommend Solar Optimum to others.
2 years ago
Rey Amparo Oceanside, CA
If you are looking for the best solar company in California, you can stop now and save yourselves time and frustration. I already did that for you. When I decided it was time to have solar panels, I did extensive research on multiple companies. After comparing prices, solar panel brands, warranties, and reviews, I narrowed it down to 4 companies. After interviews with their reps, I decided Solar Optimum is the best for my situation. From the initial contact to the turning of the power on, everything went smoothly as a baby's bottom. Shout out to Randal E who always responded immediately to inquiries, questions, and concerns. Shout out as well to the crew who installed the panels, showed up early morning, and was done by mid-afternoon. They cleaned up after themselves too. Since July last year, I have saved over 90% on my electric bill.
JOB VERY WELL DONE and SEMPER FI, SOLAR OPTIMUM!
2 years ago
Review Source
RodK San Pablo, CA
Very good interactions with people in sales, site survey, and program management. Clear explanations of cost and several options before signing the contract; good discussion of the overall scope. Excellent communications throughout the project. The replaced roof looks great and held well through the first major rains. The installations of solar panes including the auxiliary equipment and the service panel went smoothly. City and PG&E inspections were passed without any need for changes. We were always informed about the next steps after completion of major tasks. The interface that gives us information on power production and consumption is easy to use. Last but not least, the system works as well as we expected.
2 years ago
Tien Nguyen San Diego, CA
EnergySage high quality staff and service
After a great experience of seamless project proposal process and engagement with Mason B to kick-off our solar system project, we continue to see high quality staff with deep knowledge and customer service care from EnergyStage. Frank G followed up for at our home for a site survey. Frank did a thorough site survey with clear explanation, layout consideration for best quality outcome and most importantly, he listened and addressed all of my concerns properly. We feel so comfortable that EnergySage staff follow up on all items, show they care and proud of their work! Great job EnergySage staff!
2 years ago
Review Source
Jim San Pedro, CA
Solar Optimum was not the cheapest option of the roughly 10 I evaluated, but they were the least expensive for decent hardware and a good reputation that I was able to infer from both energy sage reviews, and slews of external reviews (including various online forum discussions). The reputation is well earned.
For reference, in Southern California (SCE territory) we had a 10kw system installed along with 2 powerwalls for whole home backup and critter guards added, but this happened as it turned out in the middle of the last throws of NEM 2.0 before NEM 3.0 took over.
Downsides:
* The entire process took a long time (a bit over 6 months from the start of initiating contact until PTO)
* There were quite a few delays getting parts and it required a few phone calls to try to get updates and gently encourage the process through.
* Really, that's it.
Upsides:
* Everyone was courteous and professional even in the middle of the previously mentioned deluge due to the ending of NEM 2.0.
* Everything was done *extremely* well. Indeed, the city inspector commented that it was one of the cleanest installs he had ever seen. (along with one of the first whole home backup systems he had seen)
* The system is performing a bit above the promised specs and since we received PTO (about 6 weeks ago) there hasn't been a single problem with any of it.
* When I started the process I asked about the possibility of getting SGIP rebates for the powerwalls (self-generation incentive program in California). I knew that few companies do this now, and it's very difficult to get in there. Solar Optimum told me that they could not make any promises, but they would try. Indeed, they have and it looks like we will get it (and they are still working on this AFTER we paid our balance in full!). Obviously, this does not guarantee anything going forward other than they really do try.
* While there were delays on parts (likely some artifacts of the supply chain issues of 2021-2022), they were VERY much on top of the paperwork. They filed the necessary paperwork to reserve NEM 2.0 with our electric company MONTHS in advance and well before the install was completed.
I don't doubt that some have had bad experiences with Solar Optimum. It's bound to happen given a big enough organization and enough customers, but even with the delays, I'm very glad to have gone with them and I'm glad to recommend them.
2 years ago
Review Source
Jeff A Benard Fremont, CA
Our son was so enthusiastic about his Solar Optimum purchase, we got enthusiastic also had to install solar in our home.
The installation and service has been five star. Anytime we needed anything the service has been great. Amin A: Customer Service Manager helped us this week on an issue we needed fixed. Amin tock the bull by the horns and handled the issue.
Initially, our salesperson Mikkel M was great. Helpful, accommodating, and explained everything. Then, once he received his second of five payments, (We paid in full), he would stop returning our messages left. Anything from then on hand to be handled by the personnel in the Glendale Ca, office. He received not only commission on our sons purchase, or son's mother in laws purchase and eventually ours. We would never refer anyone to him. We will refer potential clients to Amin.
We are very happy with our solar. Thank you Solar Optimum
2 years ago
