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SunPower by Sea Bright Solar Reviews

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6.8

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4.4

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50 Reviews

Review Breakdown

5 grade

68%

4 grade

14%

3 grade

8%

2 grade

4%

1 grade

6%

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Quality

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Service

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Don

It's a little bit more expensive than a couple other companies, but it seems to be very good quality. Everything's been working great. I check my app sometimes a few times a day, just to see how everything's looking and how much use I'm using right that second and everything, the batteries working great, everything's working well. I'm satisfied with everything. The guys were all very professional. There was a slight glitch like the first week and I called into the company and they had somebody come out kind of quickly. They said everything was looking good. It was just something on my phone. But the system was running well. He showed everything to me and I've never had an issue since.

1 year ago

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Geoff Princeton, NJ

I'm thrilled with it. They were very professional and efficient. They came when they said they were going to. They didn't make a mess or leave a mess. I was a little surprised by how much thinner and lighter the panels are than they were just a few years ago. The mechanisms they use for the installation are clever and very appealing. I'm very happy. They help through the whole process.

1 year ago

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Stephen

I've had not a hitch in the whole process from the folks coming out and looking at the roof and the house and helping me size the system for what my needs were then and what my future needs are with electric vehicles and in that type of thing. The installation was pretty seamless. The monitoring on my phone and being able to look at the system day in and day out and compare it to previous month and years, it's been a good experience. I'm very pleased. The team that they sent out clearly was experienced, knew what they were doing. They went out of their way to comply with my specific requests.

1 year ago

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Raul

The sales person was very knowledgeable and what he told me was true and I'm very happy and satisfied with the service. I didn't even notice when they did the installation. I went to work and when I came back everything was done.

1 year ago

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Domenico

The installation was straight forward. We've had panels removed and panels reinstalled several times and everybody's taken care of business and done a professional job. We've had some issues, but at the end of the day they have taken care of everything and all the issues that we have had. They've come through and solved all the problems and all the painting issues inside the house that were associated with it, so on all they've done everything that they needed to do.

1 year ago

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Ryan

The panels are crisp, there's no grids that are visible. You could see them a little bit, but not like some of the other companies. Once the dates were picked for installation, it was quick, it was thorough, it was clean. They even worked in the rain to make sure everything got done based on the dates that that I was given.

1 year ago

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Mike W

Overall good. Customer service was excellent, initial representative was attentive and very helpful, service during install was a bit less as I felt like they didn’t fully address some grievances. Installation was mostly good. Panels when up quick and were done in one day with no issue. Electrical installation was more troublesome and one of my few complaints. End up causing more work for me unnecessarily and didn’t really fix these issues, complaints didn’t really seem welcomed. If you are going to punch an extra unnecessary random hole in my wall at least you could fix it close to what it was instead of doing some half-ass job. It’s lucky I’m handy so I didn’t have to pay anyone. Would do again, panels are producing and exceeding expectations.

5 months ago Edited June 13, 2024

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Frank

I've been having problems with my system ever since I got my Tesla battery installed, I still been having a utility bill and I've been on them and they haven't done anything about it, it's been frustrating. We had an inspector that had to keep coming back out and now I'm kind of wondering why, because we probably didn't hook stuff up right. The equipment's great.

1 year ago

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Liesa

Representatives that came out explained everything in detail and made me feel very comfortable About the Whole process. It's been 3-4 years now and I haven't had any problems at all.

1 year ago

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Tim

They were very thorough and and upfront with all the costs and installation times. Timely getting back to me with any questions that I had. It was a very professional operation. No issues, no snags.

1 year ago

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Manuel

The equipment so far seems like it's working. The installation process was kind of bad. Since the day they installed the panels for six months I had pieces falling off my roof and nails falling off my roof. I sent pictures to the sales person but they didn't say anything.

1 year ago

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Lindsey Scott-Lu

This review is about the sales process: So far - working with Michael G. has been simple and a smooth process. He responds fast and answers all our questions. My husband and I worked with a company prior (they also sold Sunpower panels), they lacked in communication and we had to reschedule installation about 8 times. It was a breath of fresh air to speak with Michael. He provided us with all the information we needed, verbally and through email. I’m hoping the installation process goes just as smoothly.

7 months ago

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Robert J. Wintzinger Valencia, CA

A few years ago I was facing the excitement of retiring...but also...the change in life style. I knew that some major changes were forthcoming and my electric bill was one of serious concern. While earning $175,000.00 a year my utility bills were of little concern. As much as I was looking forward to retirement the reduction in my income to a new level of $36,000.00 a year was a major issue. I live in the high desert area of Los Angeles county wherein the summer temperatures can reach the triple digit level for several weeks at a time. Due to the need for air conditioning my electric bill would range between $400.00 to $500.00 a month. My new income level simply could not support that monthly expense. As such...I started researching numerous solar providers and compiling a wealth of information regarding this industry. My experience ranged from the 1880's snake oil salesman to the highly qualified NASA engineers. After at least two dozen interviews and solar proposals I settled on Sun Power provided by Pacific Sky Solar here in Los Angeles. This decision was supported by the knowledge of their representative...the patience employed...the engineered plans...the timely installation...system/components warranty and my concerns regarding the cosmetics of the installation. They started with a complete analysis of my property location and the available sunlight followed by a panel recommendation that would completely offset my monthly energy requirements. From start to finish I was overwhelmed by the level of professionalism and personal concern that was employed to satisfy my personal needs for a customized installation. From the placing of the supporting equipment to the installation of the solar panels every aspect of the project was discussed and recommendations provided for the best system performance. I have had the system now for over two years and have never paid more than $6.80 for a monthly electric bill. For those of you that may be curious I live at 25695 Whispering Trees Way...Santa Clarita...California and you can google map my location and see the installation for yourself. Since my installation I have had at least a dozen neighbors inquire about my satisfaction of the system. I simply state: "I have already completed the homework for you...you make the decision for a better way of life."

6 years ago

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Billy Lodi, NJ

I was looking around for a company for solar. I checked out many companies. But the best one I came across was Sea Bright. They were honest and professional. Customer service was excellent. In my interviews with all the companies they lied about the contract. Let me tell you how. Most of the companies put in a word that says escalate. They don't tell you that's in the contract that word. So if you don't do your homework you going to pay more money. That word means every year it goes up like 0 0 .1. The next year it goes up again 00.2. So in 20 years you will be paying $0.20 a kilowatt instead of $0.10 a kilowatt like the company said. Sea Bright don't have that word in a contract that's why they very honest and that's why I went with them. The main reason I went with them because they have the best solar panels SunPower. Ready number one. I have two houses one house has 42 panels. The other house has 20 panels. Both from Sea Bright. The best I like bought myself a person he wasn't pushy and he doesn't work for commission. That makes a big difference. When a sales person doesn't work for commission. It takes the pressure off the sales person so he's not pushy. There installers was very professional neat. I would recommend Sea Bright solo any of my friends or family or anybody else. This is why I gave Seabright a five-star on a panels, customer service, salesperson, and installers. If you think about getting solar for your house. Do your homework. Ask your salesperson if they use a Escalade in the contract. That makes a big difference. Sea Bright don't use the escalate and my sales person told me when I asked him that question he was honest with me. Remember honesty is the best policy.

6 years ago

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Kevin Pannuzzo Manasquan, NJ

We used Sea Bright Solar to install our solar panels almost 15 years ago. They were outstanding and Brian, the owner, has responded to every email I have sent him since we had the system installed. He installed, so far, 3 meters over the years as the rules changed. Each time he came out when he said he would and completed the work quickly. We also called him after a couple of storms to ensure we did not have any issues after high winds. Again, they came out quickly and charged nothing to check out the system. I would highly recommend Sea Bright Solar and will use them again if I were to move and install a new system.

7 years ago

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Ralph C. Meyer Ridgewood, NJ

I had Sun Power solar panels installed by Sea Bright Solar two years ago, and I have been impressed with their high efficiency. Furthermore, due to the individualization of their panels they produce electricity even they are partly shaded by trees or clouds. I enjoy the savings of my electricity bill and the income from the sale of my production to whose who wish to purchase my carbon savings. . . . I contacted several companies but I purchased from Sea Bright because the salesman was the most articulate in describing their product and in convincing me of the high quality. They were reasonably rapid in arranging and installing the system. They were also flexible. They agreed to install more panels than originally proposed and waited for me to do some same-day painting before installing the converter. They also installed the pipes containing the wires in a graceful artistic manner balancing out other tubes and wires when they could not be hidden. . . . Finally, I also feel comfortable due to the 25 year warranty on the panels. I won't be around, but I am sure my children will appreciate it.

8 years ago

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Vadim Belyayev Staten Island, NY

Sea Bright Solar provided an exceptional service from the first time I contacted them about getting a solar system on my house till getting the system running and getting property tax credit approved in NYC Department of Buildings. My Sales Consultant, Steve Inzerillo, thoroughly explained all the benefits and technical details of solar system installation. He also was very creative in designing the system with optimal number and type of panels to optimize efficiency and return on investment. The system covers 100% of my electric needs and even generates a surplus. All appointments were kept on time and everything was communicated clearly. System installation and deployment was performed as promised by the end of 2015. I can't be happier with the service I received from Sea Bright Solar. In fact, it's one of the most diligent and customer oriented company I've ever dealt with. I highly recommend Sea Bright Solar for high quality and high efficiency solar installations. Clearly they deserve five star plus rating! Thank you Sea Bright Solar for such a great experience!

8 years ago

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John Lin New York, NY

Worked with Stephen Inzerillo (917-588-4712) from Sea Bright Solar to get residential solar install on my house. I had worked with Stephen previously in an investment bank for a few years. Stephen was very knowledgeable and up front about different options available. My project was a little more complicated than others, it went thru many iterations before finalizing. Sea Bright solar was very accommodating and responsive. I got my system turned on in June and passed DOB inspection on 8/15. I would recommend Sea Bright solar if you are looking to get solar in NJ/NY area. Overall, very positive experience.

8 years ago

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Jason Previte Staten Island, NY

I had researched Solar for over a year. Other companies would push the idea of solar and promise my savings. My biggest worry was if I was to sell my home with solar. Then I met Steve from Sea Bright Solar. He was the first salesman to listen to what I needed, and not tell me what I needed. I was able to convert my electric panel from two 100 amp boxes to one. Each time I requested this from all of the other solar companies, they always refused to cooperate telling me that the second box was a small bill why bother. Once I signed the contract to lease with Sea Bright Solar, they were great and kept me informed of each step. Any problems or questions I had were answered immediately. The install was great and the electricians were the best I've ever dealt with. No brainer.... Saving a ton, incentives a plus.

8 years ago

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Tony F Howard Beach, NY

I had been in the market for Solar for a few years and just wasn't happy with what companies I had spoken with, until Sea Bright installed Solar on my block and I was quite impressed with the quality of workmanship they supplied. I then gave them a call and Steve Inzerillo came to my home and within 5 minutes of talking with him I knew I had found the company that I would be using as Steve is The Real Deal, never pressured me with nonsense talk and Complete Honesty. We signed the deal on that day and the process was started. I opted to outright buy instead of rent the system as I thought that was best for me. It went as well as can be being they had to deal with NYCDOB and finally the installation day came. The entire crew were as Professional as can be and beside that they were really cool guys. Everything was in working order then and my life was finally made much better by a system that generates more than I use and have been in the Negative with Con Ed since April. All I can say if you are really interested in going Solar, Sea Bright is the Only company that is capable of supplying high quality Solar Panels and customer service that is simply amazing and just ask for Sarah and you will see what I am talking about Probably the Best decision I have ever made in my life

8 years ago

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Simeraldo

Great service from my sales rep. James was fantastic. I had no bad experience. There's been new technology that's come out since I've already gotten my panels.

1 year ago

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Peter

There were problems with the installation. The biggest problem we've had is that we're still paying $100 a month for our electric use. And we actually called them back and asked them if they could reassess and and and add some more panels and they never even got back to us.

1 year ago

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Richard

Installation process went very well, very smooth, very easy, very professional. I love the ability to see it on our phones. They need to work on their service a little bit better because we did have an issue and they kind of skirted it around, which did not make me particularly happy.

1 year ago

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Chad

They offered the panels I was looking for at a good price. It was quite easy. They showed up on a scheduled day, and by the end of the day everything was up and running.

1 year ago

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Robert

It didn't go as smoothly as I would have liked. I didn't get a notification they were coming. It was months before they they could schedule it to come, and that was a problem. But they did eventually come. They did it all in one day.

1 year ago

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Janel Espino

So far I’m very impressed! Salesmen was great and gave us more information than other big name solar companies!! He wasn’t pushy and allowed us to discuss and make a sound decision!! I would recommend SunPower!!

3 months ago

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Andy Madison, NJ

I have had a SunPower by Sea Bright Solar for going on two years now, from the initial consultation thru delivery and installation I was kept informed and updated on every phase. The installation was fast and very professional. The system itself is better than I could have expected , my bills have dropped dramatically and with Sea Bright Solar's customer service submitting and collecting from selling SRECs is allowing the system to pay for itself. I have recommended them to everyone that is looking to make the move to solar.

4 years ago

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Ardouin Boucard Alpharetta, GA

Sea Bright did an excellent job for me. I was under lots of pressure since a couple of leaks were identified in our attic and you can't sell a house with a leaky roof. From customer service to the technicians who uninstall and reinstall of panels, Sea Bright was wonderful. Now we are waiting for rains :-) to make sure there is absolutely no more leaks. Thanks, Ardouin

7 years ago

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enrico m Brooklyn, NY

I interviewed many Solar contractors before deciding to go with Sea Bright Solar. Sea Bright answered all of my many questions with reasonable answers. They offerred me the best deal for a Solar System Lease for my home. They installed professionally and have been in touch with me since the installation to ensure all is running smoothly. They are professional, courteous, and a pleasure to do business with. I highly recommend them for Solar Panel Installation and Lease.

8 years ago

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Justin

Sea bright has a good product. There was a lack of customer service. We weren't given an explaination on how the system works, how the system is going to be operating, how to download the information. They just installed and they left. Equipment is good.

1 year ago

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Puneet

There needs to be way better communication. I had to proactively reach out to Seabright Solar multiple times to find out the status and then also to try to push to to get the the project done in the timely fashion. No updates.

1 year ago

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Eric

I would recommend it. The panels seem to be working pretty good. My bill is not that high. So I guess it's a win for all concerned. It went very well

1 year ago

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Frank Carson Staten Island, NY

From the start to the finish of my installation, Sea Bright kept me informed and up to date on every aspect of the job. The day after the panels were installed, we had a huge rainfall. I crawled through my attic and found they hit a rafter with every lag screw and there was not one drop of water to be found. They ran the electrical conduit through my attic and down the side of my house next to the downspout. I had them put all the equipment in my garage and they did a very neat, professional job. No regrets using them and I have no qualms recommending them.

7 years ago

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Eyal Talassazan Westbury, NY

I used Sea bright solar to install solar panels on my house. It went flawlessly. The panels work perfectly and now I save a lot of money on my electric bill, not to mention the tax rebate I received. I highly recommend Steven Inzerillo and Sea Bright Solar.

8 years ago

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Alexander Cho Englewood, NJ

We really loved working with Anthony P. He was really patient with us and was never pushy. He was also great in showing us all our options and made us really comfortable with every step of the process for our solar project. Overall, once we signed, we felt really comfortable going solar with SunPower through Seabright knowing they will do a great job. I'm going to refer my neighbors to work with Anthony.

1 year ago

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Kevin

Satisfying, they did the work they had to do quickly and I haven't had any problems. They can be difficult to get a hold of sometimes.

1 year ago

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Aaron

Everything so far works very well. Installation went very well. They took care of everything and it didn't take that long for them to get paid.

1 year ago

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NY LaserX

Had panels installed few years ago. Have been calling for over a month to double the number of panels, have been promised 7 call backs, but received none. Will contact competitors to get the job done.

7 months ago

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Tawnia

Just like at the the first home that they did for me, their service was outstanding.

1 year ago

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Chae Yorktown Heights, NY

The quality of the panels and the warranty are very good. I also had a very good info shared by NYSSF who installs SunPower products.

1 year ago

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Linda Flemington, NJ

Keith has been very attentive to all my solar questions and walked me through all the steps to my getting solar. I would highly recommend him and the SeaBright Solar company.

1 year ago

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Gary

Overall I think it's great. Everything is good.

1 year ago

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Ralph

I would recommend it.

1 year ago

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Roman Leavey

Been waiting for almost 3 weeks now. Nobody contacted me except for the sales department despite of asking for the service department to check my solar in my property. very unresponsive and keeps on saying we will go there to check but never went there to check.

1 year ago

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Lou

No pressure sale Concise details of installation Office staff are professional Competitive pricing Looking forward to the installation process

1 year ago

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Michael Hackensack, NJ

Their customer service is very bad, No response, and no answers on Phone and Email, even their web chat service guy do not know nothing on their projects, just working as an order entry. I start to find a new installer

4 years ago

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Miriam Merrill LA

I was impressed with the updates, level of contact/follow up and knowledge of reps company personnel

1 year ago

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Matt Grossman

Very easy to work with. Not pushy at all. Very informative

6 months ago

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Anna Mendoza Gardena, CA

Mike was extremely thorough, he made the process pretty easy

1 year ago

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Nicholas Kuhar Pennsville, NJ

Informative, great communication thus far.

1 year ago