Infinity Energy: Read 62 User Reviews From Real Homeowners

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Featured Review

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Louis Monforte

Infinity Solar did a great job from start to finish. The office staff was constantly informing us of the schedule when things were going to be done and the on site crews were very neat and efficient!! We are electrical contractors so we know good work when we see it. I highly recommend them.

8 months ago

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Featured Review

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Verified Customer

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Niambi Williams-Rahim

Infinity did an outstanding installation. From contract to install was a mere 6 weeks! I have and will continue to recommended them to other interested homeowners.

7 months ago

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Verified Customer

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Sam Lee

I had a great overall experience with Infinity Energy. Everyone was professional, helpful, and experts. They simplified the options and also helped recommend the choices for us. Installers were efficient and did an excellent job. Our panels are still working well and continue to receive excellent customer service. I have referred two of my coworkers as well!

1 month ago

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Verified Customer

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Dave Lewison

My experience with Infinity Energy has been nothing short of excellent. I chose Infinity because they were the only company that offered both solar and roofing, and I wanted to have my roof replaced before installing solar. Their price on both roof and solar array was quite reasonable, and the tax rebates and NYSERDA incentives brought the total cost down by about 50%. The installation went smoothly. They took care of all required permits with my utility company and with my town building dept. In the first year, my solar array outperformed expectations by about 10%. In the 2 years since, it has performed about on-par with expectation. In all 3 years, the system has covered 100% of my annual electric use (although this is more due to the size of the system). I've only had 2 issues with my system since installation. I had a small leak in a vent stack on my roof during year 2, and I had a solar panel fail during year 3. Both problems were addressed quickly and with no cost to me. Very pleased with Infinity's quality of installation and their post-install customer service. I'd highly recommend them.

1 month ago

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Verified Customer

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Nadia M

I have a 22.5 Kw ground mount system installed by Infinity in 2022. I thought the pricing was extremely competitive and installation went smooth. I did not encounter any major problems before or during the installation. They have very responsive customer service. I had one inverter out in 2024 and the repair was lighting fast. I do and will continue recommending Infinity to everyone who has shown interest in installing solar. Personally, I think solar was one of the best investments I made. And Infinity pricing could not have been more competitive. I am not in any way compensated for this review, just a satisfied customer.

2 months ago

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Verified Customer

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Natasha Pretty

The process was incredibly easy. They walked us through every step and explained ed exactly what we should expect. The work on my roof was done in no time and the workers left the yard on pristine shape. I HIGHLY recommend using Infinity.

1 month ago

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Verified Customer

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Alan Leslie

The whole process from initial engagement to final turn on was smooth and efficient. Andy (sales rep) was super helpful to answer all my questions and flexible to look at various options. The infinity team were very responsive and communicative throughout. Install was done within one day with polite and efficient crew. Very happy and would recommend infinity to others.

2 months ago

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Gloria Federici

The entire process was exactly as promised, with no surprises or delays. Everything was handled efficiently, and I simply had to sign and pay. The installation of our new roof was also impressive, with a large crew completing the job seamlessly. The cleanup was thorough, including a magnetic vacuum to remove any stray nails from my lawn. Overall, the experience was extremely smooth and hassle-free.

2 months ago

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Christopher Kullman

their product seems to be at the top of the market as far as durability and efficiently and the customer service is also top notch. We cut our summer electric bill by several hundreds, I just wish we had enough panels to offset the gas usage in the wintertime. If I had more resources for external information about solar and the process I would have liked to oversized my system to handle more future electric appliances

2 months ago

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Verified Customer

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Nicki Miller

Working with infinity energy was a pleasure. They provided clear expectations on cost and timelines during the entire process that they adhered to. Their crew was professional, respectful, tidy and super easy to work with. The whole process was just easy and seamless which exceeded our expectations. We highly recommend infinity to anyone considering solar.

2 months ago

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Verified Customer

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Terrence Brown

We are pleased with INFINITY Solar for the uploading reasons: excellent workmanship, rapid installation, high quality materials, and extremely competent personnel. They company communicated with us every step of the way and completed install within one day, start to finish. We also received assistance with our registration with SrecTrade. We would not hesitate to recommend INFINITY Solar to any of our family and friends.

2 months ago

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Verified Customer

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Pat Yacuk

I have only good things to say about my experience with Infinity Energy. I really appreciated working with one company to handle not just the solar panels, they also replace an old roof, gutters, electrical box and line to the house as well as tree removal. This saved me countless hours from calling different companies and getting individual quotes. Every employee I dealt with was competent, accessible and helpful. I highly recommend this team.

2 months ago

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Valerie Raffetto

They explained everything clearly to us. All of them worked very well with each other. One came to the house to explain everything to us, estimated how many panels we needed and gave us the best price. (We had had 4 other companies give us prices as well). Then the crew came and put everything in place correctly and explained everything. Pamela was our contact who made every working part move smoothly. I had a few questions after everything was installed and she gave me the answers promptly. They gave us option to buy out right or lease. We decided to lease and we have a fixed price for the entirety of our 20 year lease. This way there will be no surprise in the future.

2 months ago

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Verified Customer

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Thaddeus Verhoff

A great experience! The system has cut our summer electric bills to the system minimum charge and we bank enough KwH credits to last into the fall. It’s really cut our monthly carrying costs. Working with Infinity was a great experience from start to finish. They are incredibly responsive to any service needs. I have recommended them before and wouldn’t hesitate to do it again.

2 months ago

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Verified Customer

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Raghul Nandagopal

Smooth, planned, clear communication, on time install. SEG Solar Panels + Enphase inverters - great combo - can get system status every minute. Clean and high quality install, thoughtful crew. Overall - Super Happy!

1 month ago

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Bernhard Liegl

From the planning to the commissioning phase, Infinity Energy was a pleasure to work with. They communicate clearly, are never pushy, answer with competence, and execute reliably. My solar system was installed in 2024 (together with a new roof) and has performed perfectly ever since. Great job!

2 months ago

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Verified Customer

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Al Ng

Infinity installed my rooftop solar panels 5 years ago. Everything has run smoothly since the start. When there was an issue, Infinity responded right away and handled the issue quickly and completely. I am totally satisfied with my panels and couldn't be happier with the continued service I am receiving from Infinity. A high quality company.

2 months ago

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Verified Customer

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Alyssa Lifrieri

The team was very professional from sales, installation and service perspective. They were all extremely knowledgeable and were able to answer our questions and accommodate our needs. After installation adjustments were made to maximize the output. We are extremely happy with our solar installation and highly recommend infinity.

2 months ago

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Verified Customer

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Brian Bader

Infinity and their customer representative Andy have been terrific. Very professional and responsive. Made sure we understood everything and never pushed us to install before we were fully informed and ready. The installation went smoothly and we have been impressed with how much energy we are producing. Looks like we are ahead of schedule.

2 months ago

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Verified Customer

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Anne Pratt

I was quite happy pleased with the service I got from Infinity Energy when they installed my solar system. They came strongly recommended from an independent NY alternative energy clearinghouse They offer an impressive warranty and the work was done carefully and efficiently. I’m very pleased.

2 months ago

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Verified Customer

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Jeremy Proper

I would have to recommend this company to whoever is interested in going solar. Right from the start through all the paperwork to the finish product phenomenal very informational very supportive very helpful. Any questions they’re always there to answer them without hesitation.

2 months ago

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Verified Customer

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Jamie Mersfelder

The entire experience was low stress. All the other solar companies I evaluated put on the hard sale, calling 5 times a day to close the deal. The Sales person was really helpful address my questions, and I hadxa lot of them. The install crew was great, nice and professional. The customer support team kept me informed along the way regarding the process and timelines. Solar is a big investment, I'm really happy to have selected Infinity Enery.

3 months ago

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Verified Customer

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Carl Price

Infinity Solar installed my solar array five years ago. I am totally delighted with the solar field and its production. The only electric cost that I incur is the connection fee to the utility company along with the associated State Sales Tax. At this moment my system has created a megawatt more than we have used this year. I highly recommend Infinity Energy for all of your solar needs.

3 months ago

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Verified Customer

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Todd Roxbury

First off, I will recommend anybody that has a high electric bill and also has the proper roof space, to get solar through Infinity Energy. I was reluctant to get solar about 2 years ago. Electric prices in Connecticut have sky rocketed since then. It first forced me to go with a 3rd party electric supplier. When that wasn't enough because of other added fees I took a phone call I would have normally hung up on because I didn't recognize the number. I just so happened to be Infinity Energy asking if I knew the possible benefits of going solar. I listened for once and scheduled an online meeting with them. I talked with Dana L., the sales rep. We went over some numbers on buying out right and leasing. After discussions, I decided that buying out right was the way for me. I then had other quotes by 5 other solar companies to compare pricing. To be totally honest, I couldn't find a competitor, for the "buying out right" situation. So I signed with Infinity Energy at the tail end of April and by the end of July my solar array was approved for production. I have also called on there customer service since my installation. I thought that I had an issue with a panel, they had sent someone out with in a week to access my situation. What I thought was a malfunctioning panel was a panel that was covered by morning shade. Everybody from the sales team, house inspection guy, installation team, and customer service have been great. I cannot recommend highly enough to at least call this company and hear what they have to say.

5 months ago

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Verified Customer

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Amichai Margolis

Infinity Energy did a fantastic job on both a new roof and large solar panel installation. They were helpful through the whole process from designing and financing to permitting and scheduling. I’d recommend them highly!

2 months ago

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Verified Customer

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Patrick Murphy

This is the most professional organization I have ever seen. I am thrilled with my entire experience, and my electric bills are near zero!! The installation team was phenomenal and the cleanest group ever. I can attest that you can rest easy that the job will be done right, and your neighbors will be jealous that your roof looks excellent.

3 months ago

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Deb Billups

I like that they were not pushy. They provided all information for you to make an informed decision. He addressed all concerns.

1 month ago

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Verified Customer

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MD

By far the best solar and roofing company to deal with! From start to finish, Matt, the sales manager, and his team were amazing! I would recommend Infinity to everyone!

2 months ago

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Verified Customer

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Vivian And Matthew Hill

The team at Infinity Energy is professional, easy going and supportive. Changing to solar was a very positive experience from talking to Adam and Megan to the great guys that came to install the system. Patience was needed while wait for other companies and applications to come through, but the Infinity team was on top of those processes as well.

5 months ago

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Verified Customer

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Gerard Gentile

The various departments i.e. sales, billing, installation, support , all had one thing in common , their commitment to me the customer!

2 months ago

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Verified Customer

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Chris Liu

Overall, I’m very happy with my installation. I’m saving money and I get quick responses whenever I have questions which is rarely.

2 months ago

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Verified Customer

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Johan Zafra

After speaking to more than 5 different solar system companies I finally found the one who made the whole process easy and straightforward. Love these guys

3 months ago

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Verified Customer

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Dinesh Kumar

They did a great job with my solar installation and showing the value to me. It's been very useful for my long term planning of electricity costs optimization.

3 months ago

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Verified Customer

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Douglas Kerr

I like the fact that I didn't have to put the panels on my roof. I didn't like the length of time it to get up and running.

2 months ago Edited January 15, 2025

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Verified Customer

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Sarah

Infinity installed my qhome battery system. They were professional and efficient. No issues or complaints!

2 months ago

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Verified Customer

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Bradley

Easy install, people available when you have questions

2 weeks ago

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Verified Customer

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Rafael Cruz

It seemed a little too good to be true. But Infinity Energy gave us more and more confidence every step of the way. Right from the start their sales person Mel S. was a saint. We peppered her with skeptical questions and doubts and not only did she convince us, she helpfully pointed out their map of clients in our area so that I could try to speak to folks who used their services in person. I spoke to 2 people who had good experiences. One of them said his only regret was that he hadn’t been able to have Infinity redo his roof as well as solar, cause he’d already just had it done. The installation team was great (it definitely helped that I can speak Spanish though). Communication could have been a little better, to assure us that the team knew the details of our unique and intensive installation. But at the end of the day, the roofing team had a HUGE job to do for us, and they really impressed me. Then the solar team came in and handled everything in one or two days. All this after wrangling the utility company, and all the local authorities and codes and whatnot. The final piece: the tax credit. My wife and I have been waiting for it for months (obvi, not Infinity Energy’s fault). But, we were nervous that they might have oversold us on how much we could write off. In the end, that all worked out too (the IRS is mailing our check today!) We highly recommend Infinity Energy!

8 months ago

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Verified Customer

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Ofer Nagar

I recently had an exceptional experience with Infinity Energy. After conducting thorough research online and through Energy Sage, I received a quote from their sales representative, Andy. He was genuine, knowledgeable, and helpful throughout the entire process. I decided to replace my roof and install solar panels through Infinity Energy. The entire process, including obtaining permits and handling paperwork, went smoothly. The roof and solar installation were completed efficiently, and the customer service team was always on top of everything. They provided extra explanations about the process and kept me informed about the scheduling from start to finish. I am very grateful for the excellent service provided by Infinity Energy and eagerly await my electric provider to connect my system to the grid. Thank you, Infinity Energy, for making this a seamless and positive experience!

8 months ago

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Verified Customer

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Ken Lauro

They are very good more than expected. They did such a good job and were very fast.

2 months ago

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Verified Customer

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Mike Simpson

These guys do great work! I would highly recommend them to anyone considering solar.

2 months ago

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Verified Customer

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Jessica Gold

Everyone at the company was knowledgeable and polite and professional.

2 months ago

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Verified Customer

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Carl Frankel

Does what it's supposed to do, and the team has been great to work with.

2 months ago

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Jens Petersen

I couldn't believe how fast and efficient the entire process was. The slowest part of the whole process was permitting from the town and permission from Central Hudson. They were very communicative through every step of the process and never once felt like I was missing information. The install was very high quality. They used metal conduit and everything was securely fastened. The installers were all very good and accommodated any preferences to where I would like to route the conduit to keep everything looking clean. Post install, they were still very communicative and on top of things. Currently the system is fully operational and I'm very happy with everything. It looks great and I can tell the installers took pride in their work. One thing I want to say is that the whole process started by a simple phone call. I usually am very skeptical about phone sales and typically hang up. But I gave them a chance and I'm happy that I did. Their prices were very competitive and the products that they install are top quality. They're also not just a new start up solar company. They've established a reputation in the roofing business which is very reassuring and I'm confident that they will be able to honor the warranty they advertise.

9 months ago

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Verified Customer

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Dan Suzuki

My experience has generally been very good. Customer service is pretty responsive, even after the installation, which is rare from what I hear. I had a panel stop working and was able to schedule a repair within a few days. The one negative comment is that I had some electricians service my generator, and when they opened the panel, they said the solar installation people did a terrible job just shoving all the wires in (which they said was typical).

8 months ago

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Verified Customer

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Kristel & Craig Storm

Thank you for helping us save money ! The process went super fast and so did the installation !

4 months ago

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Ancient Truth 古代の真実の引き金

Excellent service. Design team was top notch. Alway keep you informed and up to date on the next steps. Installing crew was prompt and courteous and their work was clean and efficient. A++ all around.

8 months ago

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Stephen Monteleone

The best customer service, quick installation, done in one day, and the solar system works flawlessly. With what I have saved in electricity cost in one year and the tax rebate, I have recovered nearly half the cost of the system.

10 months ago

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Verified Customer

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Wonyoung Park-Kim (reign84)

All of them were very friendly and professional. Loved how fast and easy the process was. I've been on solar for more than 2 years now, and love how the solar system is saving me money. Unlimited a/c in summer time is great. I would definitely recommend to anyone who is looking for renewable energy.

10 months ago

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Verified Customer

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Chirag Jani

Great services. Very happy to have my solar done through Infinity.

4 months ago

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Verified Customer

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Letizia Knapp

Fanominal to work with this team!! Clean, smooth and easy instal.

4 months ago

Infinity Energy Reviews

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