Empower Energy Solutions: Read 78 User Reviews From Real Homeowners

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Featured Review

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Verified Customer

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Hillary Gabbett (Gabbett Painting)

Outstanding workmanship, competence , and professionalism. Seamlessly guided through a process I had no knowledge of. I have learned a great deal, improved quality of life. The work was completed 100% satisfaction. I would highly recommend this company.

2 years ago

Reply from Empower Energy Solutions

Thank you so much for your wonderful and thoughtful review. We will share this with our teams to further inspire them to continue to do our best to add an extra layer of security and protection for our current and potential customers.

Feb. 16th, 2024

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Featured Review

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Barry Worcester, MA

I’ve never dealt with a company that keeps you updated In such a timely and accurate way as Empower Solar. Everyone is pleasant, available and always willing to answer questions.

2 years ago

Reply from Empower Energy Solutions

Thank you, Barry. We appreciate your review, as we strive to offer our customers the best customer care possible.

Feb. 16th, 2024

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Verified Customer

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Dorris Barbour

Steven meet with my husband and I to discuss the benefits of solar. He explained and showed us the benefits of solar. Steven has responded promptly to all our phone calls and texts thru the process on having solar installed. The installation team did a spectacular job extremely professional and pleasant to deal with. We would recommend Empower Energy Solutions and they deserve a five star rating. Thank you from Dorris and Paul Barbour

3 months ago

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Verified Customer

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Laura Gomes-Jacobs Boston, Massachusetts

The company was great! They kept me informed every step of the way called many times. The crew was very professional and very friendly.I have recommended them to lots of people.

1 month ago

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Verified Customer

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Kathleen Greto

Empower energy solutions was highly recommended to me. I was impressed with how professional, knowledgeable and willingness to answer all my questions and concerns, leaving me very confident in my decision to install solar on my home. There is no reason not to use them.

3 months ago

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Verified Customer

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Randy Amis

Very professional team from contract to completion. Handled a bump in the final completion permit process and got us done on time as agreed. All team members were courteous and competent, performing their respective roles very well. Calls returned, items completed as promised and materials installed as represented. I am happy to recommend Empower for solar installation.

4 months ago

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Verified Customer

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Susan Ford

Best Customer Service. Sales stays with you to assist with any question during install. Install guys were excellant. Had an issue and someone came out the next day to reset the system and showed me what to do if it ever happened again. Nail issues since. My loan is a consistent amount every month.And my electric bill is no more than twenty dollars a month.And sometimes it's not anything. I really wish I had done this.Sooner

4 months ago

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Verified Customer

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Rick Debruin USA

5 months ago

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Verified Customer

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Luba Grigoryan

Our family had nothing but possible experience with Empower Energy Solutions. Any time we had a question, Alana got back to us right away. The whole process was a great experience. The company uses top of the line panels and installation was quick and professional. Aside from being good for the environment, going solar was excellent decision from the financial point of view, and Alana explained all the details during our first meeting. We highly recommend Empower Energy Solutions.

5 months ago

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Verified Customer

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Buddy Bycoski

Empower Energy had some of the friendliest and knowledgeable reps I had come across in my journey to find Solar. Once I met with them, I knew I was making the right choice and every interaction since our first has been a reinforcement of quality service!

4 months ago

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Verified Customer

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Damaris Morales USA

5 months ago

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Verified Customer

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Laurie Decker Worcester, MA

Great customer service and excellent work. Easy start to finish!

1 week ago

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Verified Customer

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Tom Maclachlan USA

6 months ago

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Joel Hannon USA

6 months ago

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Verified Customer

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Timothy Egan USA

7 months ago

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Verified Customer

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Barbara Homan

What I liked best was the way the panels were delivered on time, placed where I had asked. As for the panels being installed, I liked the way the men worked together in a routine. Two or three on the roof, one bringing panels up to them. They answered any questions or concerns that I had without hesitation. Great group of men.

6 months ago

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Verified Customer

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George Foryoung USA

7 months ago

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Verified Customer

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Benjamin Zimmerman USA

10 months ago

Reply from Empower Energy Solutions

Thank you for sharing your positive experience with Empower Energy Solutions! We're thrilled to know our services met your expectations and appreciate your support.

Aug. 18th, 2025

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Verified Customer

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Rebecca Eastman-Derrow USA

10 months ago

Reply from Empower Energy Solutions

We’re grateful for your feedback and glad that Empower Energy Solutions could provide you with the energy solutions you needed. Your review helps us continue delivering excellent service!

Aug. 18th, 2025

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Verified Customer

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Benjamin Zimmerman NA

1 year ago

Reply from Empower Energy Solutions

We’re grateful for your feedback and glad that Empower Energy Solutions could provide you with the energy solutions you needed. Your review helps us continue delivering excellent service!

Jun. 16th, 2025

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Verified Customer

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Mark Bisaccia NA

1 year ago

Reply from Empower Energy Solutions

We appreciate your thoughtful review and are glad to hear that Empower Energy Solutions exceeded your expectations. Thank you for choosing us for your energy needs!

Jun. 16th, 2025

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Verified Customer

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Rebecca Eastman-Derrow NA

1 year ago

Reply from Empower Energy Solutions

Thank you for your kind review of Empower Energy Solutions! We're committed to providing great service, and your feedback encourages us to keep aiming higher.

Jun. 16th, 2025

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Verified Customer

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Nathan Beck NA

1 year ago

Reply from Empower Energy Solutions

Thank you for the fantastic five-star review! We’re thrilled to know that Empower Energy Solutions delivered a great experience for you. Your feedback helps us stay committed to offering top-quality service and solutions!

Jun. 16th, 2025

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Verified Customer

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Sara Rodriguez NA

1 year ago

Reply from Empower Energy Solutions

Thank you for your wonderful review and for choosing Empower Energy Solutions. We’re happy to know that our service met your needs and expectations. Your feedback not only makes our day but also helps us keep pushing toward excellence!

Jun. 16th, 2025

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Verified Customer

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Dorothy Smith NA

1 year ago

Reply from Empower Energy Solutions

Thank you for your kind review of Empower Energy Solutions! We're committed to providing great service, and your feedback encourages us to keep aiming higher.

Jun. 16th, 2025

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Verified Customer

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Benjamin K NA

1 year ago

Reply from Empower Energy Solutions

Thank you so much for sharing your experience with Empower Energy Solutions! We’re thrilled to hear that our services met your expectations. Your feedback motivates us to continue improving and delivering the best energy solutions possible.

Jun. 16th, 2025

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Verified Customer

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Larry Bigelow NA

1 year ago

Reply from Empower Energy Solutions

We truly appreciate you taking the time to leave a review of Empower Energy Solutions. It’s wonderful to hear that we were able to provide you with the energy solutions you needed. Your support means the world to us and helps us serve customers like you even better!

Jun. 16th, 2025

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Verified Customer

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Charles Peckham NA

1 year ago

Reply from Empower Energy Solutions

Thank you for your thoughtful review of Empower Energy Solutions! We’re glad to hear that our team and services left a positive impression on you. Your feedback helps us maintain our commitment to quality and customer satisfaction.

Jun. 16th, 2025

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Verified Customer

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Rasheeda Wright NA

1 year ago

Reply from Empower Energy Solutions

Thank you for the amazing five-star review! We're glad Empower Energy Solutions could deliver the service you deserved.

Oct. 22nd, 2024

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Verified Customer

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Jim Nelson Maine

2 years ago

Reply from Empower Energy Solutions

Thank you for the amazing five-star review! We're glad Empower Energy Solutions could deliver the service you deserved.

Oct. 22nd, 2024

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Verified Customer

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Kyle Hatherley NA

2 years ago

Reply from Empower Energy Solutions

Thank you for the fantastic five-star review! We’re thrilled to know that Empower Energy Solutions delivered a great experience for you. Your feedback helps us stay committed to offering top-quality service and solutions!

Oct. 22nd, 2024

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Verified Customer

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Meenal Goyal Connecticut

2 years ago

Reply from Empower Energy Solutions

Your five-star review made our day—thank you! We’re delighted that Empower Energy Solutions was able to meet your energy needs so effectively. We’ll keep working hard to ensure all our customers receive the same excellent service.

Oct. 22nd, 2024

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Verified Customer

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Mark Massachusetts

2 years ago

Reply from Empower Energy Solutions

Thank you for the five-star review! Your feedback helps us stay committed to delivering the best service possible.

Oct. 22nd, 2024

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Verified Customer

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Cheryl NA

2 years ago

Reply from Empower Energy Solutions

We greatly appreciate your five-star review of Empower Energy Solutions! It’s wonderful to know that our services exceeded your expectations. Your support motivates us to keep providing the best energy solutions for our customers.

Oct. 22nd, 2024

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Verified Customer

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Ian Rush Massachusetts

2 years ago

Reply from Empower Energy Solutions

Your five-star review made our day—thank you! We’re delighted that Empower Energy Solutions was able to meet your energy needs so effectively. We’ll keep working hard to ensure all our customers receive the same excellent service.

Oct. 22nd, 2024

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Verified Customer

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Susan Hurrell USA

10 months ago

Reply from Empower Energy Solutions

Thank you for taking the time to leave a review about your experience with Empower Energy Solutions. Your feedback means a lot and motivates us to keep improving!

Aug. 18th, 2025

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Verified Customer

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Michael Chipi N/A

1 year ago

Reply from Empower Energy Solutions

We truly appreciate your five-star rating! Your support motivates us to keep providing exceptional energy solutions.

Oct. 22nd, 2024

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Verified Customer

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Stephen Miller NA

2 years ago

Reply from Empower Energy Solutions

We’re grateful for your four-star review and the opportunity to serve you. We’re pleased you had a positive experience with us. Your input is valuable, and we look forward to continuing to improve for our customers.

Oct. 22nd, 2024

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Verified Customer

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Fred Noncent Massachusetts

2 years ago

Reply from Empower Energy Solutions

Thank you for your four-star review of Empower Energy Solutions! We appreciate your support and are glad to hear you were satisfied with our services. Your feedback will help us continue to grow and improve for future projects.

Oct. 22nd, 2024

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Verified Customer

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Desiree Vinson Weare, New Hampshire

Everything was explained to me and all me and all my questions were answered. The installation didn’t seem to be long and they cleaned up after themselves, Panels are awesome, haven’t had an electric bill since they started producing, I’m so glad I chose this company as I know there are many companies to choose from.

4 weeks ago

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Verified Customer

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Richard Beaulieu - Empower Energy Solutions USA

1 year ago

Reply from Empower Energy Solutions

Thank you for sharing your positive experience with Empower Energy Solutions! We're thrilled to know our services met your expectations and appreciate your support.

Jun. 16th, 2025

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Verified Customer

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Susan Hurrell USA

1 year ago

Reply from Empower Energy Solutions

We’re grateful for your feedback and glad that Empower Energy Solutions could provide you with the energy solutions you needed. Your review helps us continue delivering excellent service!

Jun. 16th, 2025

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Verified Customer

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Mark Quaker

The company made the process quick and simple. Everything was done smoothly and within the time frames suggested by the company.

6 months ago

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Verified Customer

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Josh Wagner

Great service! Roofing team was fast and couldn’t tell they were at the house it was cleaned so well! Solar team was clean and professional!

7 months ago

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Verified Customer

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J F

The company was great to deal with at the beginning. Installation went OK with some minor issues. 2 years after installation I had issues with my system and they would only help if I paid $600 for a service call even though the part that broke had a 25 year warranty. Said warranty only covers parts not labor. I said I would replace part myself if they could help with the reprogramming of the inverter with the manufacturer. They would not, said would void warranty, said I didn't care about warranty, would not help. Apparently won't stand behind the products they sell. Now I have a 2 year old system that's been broken for 2.5 months with no support and not working

10 months ago

Reply from Empower Energy Solutions

Thank you for taking the time to write a review, J F. I am sorry to hear about your poor experience with our product. I would suggest calling our customer care team at 475-221-2353. They will be able to assist you with your product.

Aug. 18th, 2025

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Verified Customer

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Guy Gabrielson Newtown, Connecticut

I met Jake at an environmental fair and was very impressed with his knowledge and passion for renewable energy. The work was well done and the electric bill is generally zero.

4 weeks ago

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Verified Customer

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Ann

2 years ago Edited December 24, 2025

Reply from Empower Energy Solutions

Thank you for the glowing five-star review! We're so happy to know that our team provided you with the exceptional service you deserve. Your feedback is invaluable to us as we strive to maintain our high standards.

Oct. 22nd, 2024

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Verified Customer

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Leah Houghton

They said they would handle all of the work including getting local permits.

2 months ago

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Verified Customer

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Jon Bill Gloucester, MA

2 years ago

Reply from Empower Energy Solutions

Thank you so much for your thoughtful and kind review. We are a mission-based company, dedicated to helping our customers stay energy-independent. Our customer service team is staffed with highly qualified folks who really care about our community. Your review will be shared internally to recognize their great work. All the best and stay well and safe.

Feb. 16th, 2024

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Verified Customer

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Patricia Callahan Plainville, CT

We had talked to another solar panel provider prior to speaking with Empower. The salesman was very aggressive and pushy, he made us uncomfortable,so we sent him on his way. A month or two later we spoke with Tamara and Alan from Empower. They gave us information and options, but no pressure. They always cheerfully responded to my many questions along the way. Once we signed, the process went very smoothly and progressed a bit quicker than we had expected. The crew installing the panels were courteous and also answered some questions for us. Overall, the experience was very positive. I would highly recommend Empower to anyone interested in Solar.

2 years ago

Reply from Empower Energy Solutions

Thank you so much for your wonderful and thoughtful review. We will share this with our teams to further inspire them to continue to do our best to add an extra layer of security and protection for our current and potential customers.

Feb. 16th, 2024

Empower Energy Solutions Reviews

Summary of Reviews