Empower Energy Solutions: Read 29 User Reviews From Real Homeowners

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Featured Review

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Verified Customer

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Hillary Gabbett (Gabbett Painting)

Outstanding workmanship, competence , and professionalism. Seamlessly guided through a process I had no knowledge of. I have learned a great deal, improved quality of life. The work was completed 100% satisfaction. I would highly recommend this company.

11 months ago

Reply from Empower Energy Solutions

Thank you so much for your wonderful and thoughtful review. We will share this with our teams to further inspire them to continue to do our best to add an extra layer of security and protection for our current and potential customers.

Feb. 16th, 2024

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Featured Review

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Barry Worcester, MA

I’ve never dealt with a company that keeps you updated In such a timely and accurate way as Empower Solar. Everyone is pleasant, available and always willing to answer questions.

11 months ago

Reply from Empower Energy Solutions

Thank you, Barry. We appreciate your review, as we strive to offer our customers the best customer care possible.

Feb. 16th, 2024

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Verified Customer

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Rasheeda Wright NA

4 months ago

Reply from Empower Energy Solutions

Thank you for the amazing five-star review! We're glad Empower Energy Solutions could deliver the service you deserved.

Oct. 22nd, 2024

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Verified Customer

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Stephen Miller NA

4 months ago

Reply from Empower Energy Solutions

We’re grateful for your four-star review and the opportunity to serve you. We’re pleased you had a positive experience with us. Your input is valuable, and we look forward to continuing to improve for our customers.

Oct. 22nd, 2024

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Verified Customer

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Jim Nelson Maine

7 months ago

Reply from Empower Energy Solutions

Thank you for the amazing five-star review! We're glad Empower Energy Solutions could deliver the service you deserved.

Oct. 22nd, 2024

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Verified Customer

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Kyle Hatherley NA

7 months ago

Reply from Empower Energy Solutions

Thank you for the fantastic five-star review! We’re thrilled to know that Empower Energy Solutions delivered a great experience for you. Your feedback helps us stay committed to offering top-quality service and solutions!

Oct. 22nd, 2024

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Verified Customer

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Meenal Goyal Connecticut

7 months ago

Reply from Empower Energy Solutions

Your five-star review made our day—thank you! We’re delighted that Empower Energy Solutions was able to meet your energy needs so effectively. We’ll keep working hard to ensure all our customers receive the same excellent service.

Oct. 22nd, 2024

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Verified Customer

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Mark Massachusetts

7 months ago

Reply from Empower Energy Solutions

Thank you for the five-star review! Your feedback helps us stay committed to delivering the best service possible.

Oct. 22nd, 2024

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Verified Customer

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Cheryl NA

8 months ago

Reply from Empower Energy Solutions

We greatly appreciate your five-star review of Empower Energy Solutions! It’s wonderful to know that our services exceeded your expectations. Your support motivates us to keep providing the best energy solutions for our customers.

Oct. 22nd, 2024

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Verified Customer

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Fred Noncent Massachusetts

7 months ago

Reply from Empower Energy Solutions

Thank you for your four-star review of Empower Energy Solutions! We appreciate your support and are glad to hear you were satisfied with our services. Your feedback will help us continue to grow and improve for future projects.

Oct. 22nd, 2024

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Verified Customer

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Ann eastwoodann68@gmail.com

8 months ago

Reply from Empower Energy Solutions

Thank you for the glowing five-star review! We're so happy to know that our team provided you with the exceptional service you deserve. Your feedback is invaluable to us as we strive to maintain our high standards.

Oct. 22nd, 2024

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Verified Customer

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Ian Rush Massachusetts

9 months ago

Reply from Empower Energy Solutions

Your five-star review made our day—thank you! We’re delighted that Empower Energy Solutions was able to meet your energy needs so effectively. We’ll keep working hard to ensure all our customers receive the same excellent service.

Oct. 22nd, 2024

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Verified Customer

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Michael Chipi N/A

4 weeks ago

Reply from Empower Energy Solutions

We truly appreciate your five-star rating! Your support motivates us to keep providing exceptional energy solutions.

Oct. 22nd, 2024

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Verified Customer

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Jon Bill Gloucester, MA

8 months ago

Reply from Empower Energy Solutions

Thank you so much for your thoughtful and kind review. We are a mission-based company, dedicated to helping our customers stay energy-independent. Our customer service team is staffed with highly qualified folks who really care about our community. Your review will be shared internally to recognize their great work. All the best and stay well and safe.

Feb. 16th, 2024

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Verified Customer

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Patricia Callahan Plainville, CT

We had talked to another solar panel provider prior to speaking with Empower. The salesman was very aggressive and pushy, he made us uncomfortable,so we sent him on his way. A month or two later we spoke with Tamara and Alan from Empower. They gave us information and options, but no pressure. They always cheerfully responded to my many questions along the way. Once we signed, the process went very smoothly and progressed a bit quicker than we had expected. The crew installing the panels were courteous and also answered some questions for us. Overall, the experience was very positive. I would highly recommend Empower to anyone interested in Solar.

11 months ago

Reply from Empower Energy Solutions

Thank you so much for your wonderful and thoughtful review. We will share this with our teams to further inspire them to continue to do our best to add an extra layer of security and protection for our current and potential customers.

Feb. 16th, 2024

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Verified Customer

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Charles Weber

Very courteous sales staff who explained everything clearly and answered all our questions. Installation was very quick with professional results. Loving our solar. We build credits over the spring/summer and fall, and use them in the winter, resulting in a big reduction in our energy bills.

6 months ago

Reply from Empower Energy Solutions

Thank you so much for your thoughtful and kind review. We are a mission-based company, dedicated to helping our customers stay energy-independent. Our customer service team is staffed with highly qualified folks who really care about our community. Your review will be shared internally to recognize their great work. All the best and stay well and safe.

May. 2nd, 2024

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Verified Customer

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Shelly Ni New Britain, CT

I am very happy with their service because they always put customers first. When I had questions and contacted them, they responded fast and solved problems. I chose them after comparing several solar companies because they provided competitive price, great customer services, and quality work. They are professional and transparent. I can’t be happier to have them as my solar energy provider!

11 months ago

Reply from Empower Energy Solutions

Thank you for taking the time to write a review Shelly! We certainly don’t want the cost of our products and services to stand in the way of you being protected. We strive to maintain the most competitive price that gives you real value out of what you are paying for. Thank you again for choosing Empower, and we are glad to have you as a member of our family.

Feb. 16th, 2024

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Verified Customer

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Tom Hyland

The solar system I was set up with has greatly reduced my monthly expenses. In fact normally the only amount we're paying is our loan which is much cheaper than our historical bills. Plus local incentives offset part of those payment. I was extremely grateful I went with empower solar when I did as energy costs have risen sharply since then. They also offer a lot of options and were very upfront and realistic about the solar performance/lifetime savings.

11 months ago

Reply from Empower Energy Solutions

Thank you for taking the time to write a review Tom!

Feb. 16th, 2024

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Verified Customer

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Ryan Dobson

From our first interaction with the team at Empower when a personable gentleman knocked on our door, through working with Jackson, the sales/account manager, all the way through installation, we had an absolutely wonderful experience. Everyone was knowledgeable, prompt, and professional. I honestly struggle to think of a similar experience that was so smooth from start to finish.

11 months ago

Reply from Empower Energy Solutions

Hello Ryan, thank you for your feedback. We really appreciate it. We're glad Jackson was helpful to you.

Feb. 16th, 2024

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Verified Customer

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Charles Newport, RI

I couldn’t be happier. Right from the start everything went really well. My panels are actually making money! Chris was awesome every step of the way, always available to answer any of my questions. If you’re considering solar Empower is the way to go!

11 months ago

Reply from Empower Energy Solutions

Hello Charles, thank you for your feedback. We really appreciate it. We're glad Chris was helpful to you.

Feb. 16th, 2024

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Verified Customer

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Nina Torrington, CT

Our salesman Louis M friendly knowledgeable getting the paperwork for Eversource in order for approval .Once approved Empower Energy had the panels installed. Workers were very efficient.We are very satisfied with our experience

11 months ago

Reply from Empower Energy Solutions

Hello Nina, thank you for your feedback. We really appreciate it. We're glad Louis was helpful to you!

Feb. 16th, 2024

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Prince Collins Omorodion Eweka

The whole project was managed professionally from start to finish. I was kept informed throughout the process, and assistance was readily available when it comes to completing the paperwork. I will recommend them!

11 months ago

Reply from Empower Energy Solutions

Thanks so much for your feedback. We value our customers and appreciate the time you took to share your experience. We are so glad you got the help you need!

Feb. 16th, 2024

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Verified Customer

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Marc Fredette Waltham, MA

Liked - sales team was very knowledgeable and could always answer my questions. Disliked - the panel configuration couldn't be installed as proposed, but only found out the day of installation.

11 months ago

Reply from Empower Energy Solutions

Hi Marc. Thanks so much for your feedback. We value our customers and appreciate the time you took to share your experience. We're sorry to hear about your poor experience with our product. If you’d like to reach us directly, you can call (475) 221-2353. We look forward to speaking with you soon.

Feb. 16th, 2024

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Verified Customer

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AnnMarie Goodwin Thomaston, CT

Very professional, did exactly what they said they were going to do and more. Always answered every phone call and text within a reasonable time. Would highly recommend this company.

11 months ago

Reply from Empower Energy Solutions

Thank you, AnnMarie. We appreciate your review, as we strive to offer our customers the best customer care possible.

Feb. 16th, 2024

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Verified Customer

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Claire Hibbs-Cusson Oxford, CT

Excellent communication and education prior to signing the contract. Many tasks were taken care of by the team so that it was not a cumbersome process for us

11 months ago

Reply from Empower Energy Solutions

Hello Claire, thank you for your response to our service! We are glad to know your experience with our team went well. Thanks!

Feb. 16th, 2024

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Verified Customer

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Bruce NA

8 months ago

Reply from Empower Energy Solutions

Thank you so much for the five-star review! We're thrilled to hear that you had a great experience with Empower Energy Solutions. Your positive feedback inspires us to continue delivering top-notch service!

Oct. 22nd, 2024

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Wayne Dudley

This is my second system installed, and I must say Empower has it all over the previous system !

6 months ago

Reply from Empower Energy Solutions

Thank you for this wonderful review, Michael. We appreciate you being part of our growing community. All the best and stay well and safe.

May. 2nd, 2024

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Verified Customer

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Nathaniel Brown Denver, CO

Smooth experience. Was lovely getting our solar through them.

11 months ago

Reply from Empower Energy Solutions

Thank you for taking the time to write a review Nathaniel!

Feb. 16th, 2024

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Michael Newman Danielson, CT

Great communication throughout the process.

11 months ago

Reply from Empower Energy Solutions

Thank you for this wonderful review, Michael. We appreciate you being part of our growing community. All the best and stay well and safe.

Feb. 16th, 2024

Empower Energy Solutions Reviews

Summary of Reviews