ION Solar: Read 1,924 User Reviews From Real Homeowners

bookmark

Featured Review

star star star star star

Seth Wilcher

ION did a very good job from start to finish. Everything was explained thoroughly by our sales rep, Brian S. When I was unsure of whether we were getting a good deal, he encouraged me to get a competing quote. The competitor's price turned out to be almost exactly the same per kWh. However, they were suggesting we get many more panels than we really needed, and their communication wasn't nearly as good. Brian wanted us to feel good about our ultimate choice, and we did. Communication throughout the purchase, design, installation, and inspection phases was frequent via email, phone, and text. Now I probably have too much fun looking at my app to see how much power we are producing each day!

3 years ago

bookmark

Featured Review

star star star star star

Julie Goggin Virginia Beach, VA

OUTSTANDING SERVICE. I normally don't entertain people coming to my house trying to sell a product. I will say I have always thought about getting Solar because it makes sense to me however I never knew what company to trust and from my past experience most sales people are scams. When Mr. Ryan H of Virginia Beach, VA came to my house in February 2022 I was ready to turn him away but he was so nice and professional I decided to hear him out. After the initial meeting I decided to have him come back the next day to give me more information on ION Solar. I am so glad I did, he was the most professional and friendly sales guy I have ever met. He came in set up his laptop and went over every detail any questions I had he answered. Unlike most sales people they are pushy and they have no idea what they are talking about they just want to sell you a product that they don't even believe in. He was so educated on ION Solar even I was impressed. That day I decided to get ION Solar thanks to Mr. H and I am so glad I did. With most people who sell a product after you purchase the product they are selling you never hear from them again. Mr. Ryan H stayed in touch with me through the entire process ensuring I was happy with ION Solar. I had no issues with install and or inspections the communication with the entire company was nothing sort then excellent and professional. I am writing this review today because I received my first power bill from Dominion tonight as where it is normally $200+ today it was a today of....... $1.71 yes ONE DOLLAR AND SEVENTY ONE CENTS. Now I did have a $5.55 credit from the month before so in reality my total bill is $7.26. AGAIN THANK YOU MR. RYAN H for helping me and my family invest in our home. YOUR AMAZING.

3 years ago

check_circle

Verified Customer

star star star star star

Tara Rodriguez

One of the main reasons we chose Ion Solar was their commitment to using American-made products. Supporting a made-in-the-USA product was important to us, and it gave us extra confidence in the quality, durability, and long-term reliability of the system. Knowing the equipment is manufactured here and backed by strong warranties made the decision even easier.

5 days ago

check_circle

Verified Customer

star star star star star

Ronita Gaines

From start to finish, my experience with Ion Solar was outstanding. The process began with Stacy, who was incredibly thorough, patient, and knowledgeable. He walked me through everything step by step, answered every question clearly, and truly took all the guesswork out of going solar. There was no pressure — just transparency and professionalism. The installation team was equally impressive. They were punctual, organized, respectful of my home, and worked efficiently while maintaining a high level of quality. It was clear they take pride in what they do. A special shout out to Stacy and his team for making this such a smooth and positive experience. If you’re considering going solar, choose the best — and that’s Ion Solar. I highly recommend Stacy and his team for anyone looking for a professional, trustworthy, and top-tier experience.

1 week ago

check_circle

Verified Customer

star star star star star

Edwina King

The service with ION has been exceptional! They have come out when I have had an issue and quickly made repairs. The call in numbers for assistance they responded quickly as well. I recommend ION they are kind and my experience has been customer service friendly!

1 day ago

check_circle

Verified Customer

star star star star star

Regina Wendling

The process from start to finish was straightforward and the level of communication was perfect. ION Solar took care of everything and kept us abreast of all progress, which was a huge relief. I highly recommend them to everyone interested in saving money and wanting a sustainable energy solution.

1 day ago

check_circle

Verified Customer

star star star star star

Martrella Sanders

Thank you to the entire ION Solar team! I have nothing but 5 stars for everyone I had contact with from beginning to end. Everyone was knowledgeable, patient and friendly. The technicians that visited my house were professional and respectful. I’m recommending ION to all my family and friends.

5 days ago

check_circle

Verified Customer

star star star star star

Clint Harris

Was recommended by a friend. The experience with the associates was very good and professional. He was able to provide answers to all my questions and helped me with getting the best product on top of the best service. Everyone including the installers were very polite and professional. Great group!

6 days ago

check_circle

Verified Customer

star star star star star

Daniel Roth

When we met with Mike, he explained the whole process and the steps that will be taken thoroughly. He was very knowledgeable and reassuring of the benefits of getting solar panals with ION. For us it was a no-brainer. Every step of the way ION's been in contact with us, letting us know what's happening, and what steps are next. Now we're just waiting for the city to give us the last approval, and then we can turn on our solar panels!

1 week ago

check_circle

Verified Customer

star star star star star

Kim Dana McQueen

ION solar was great from beginning to end. They took care of every detail! All the paperwork, inspections and documentation was handled by them. Also, they were very communicative throughout the entire process. They would send me text updates and emails telling me what was happening and what all the next steps were and if I had any questions, they answered my phone call immediatly! Very great group to work with and all the guys that came to my house throughout the process were so kind and very helpful! Devon, one of their electricians even helped me screw in a lag bolt by the roof so I can do Christmas lights next year! I can't reach my roof and since he was up there, he obliged! As a single mom, I was very grateful for the help from Devon, Megan and all that were involved. They made the process very easy and seamless!

2 weeks ago

check_circle

Verified Customer

star star star star star

Samantha Moreno

This process was wonderful, from start to finish. I appreciate that they don’t use any pushy sales tactics. They were incredibly patient with us to get moved in and reach back out. The quote process was easy. They handled literally everything. The best part was installation day- they were so respectful of our home and clear with what they needed from me. I don’t know about you, but most of the time, having strangers working in my home for hours can be really stressful. I never know what to do with myself. It’s awkward and uncomfortable. Not these guys; they made it really easy and comfortable. I couldn’t be more grateful.

3 weeks ago

check_circle

Verified Customer

star star star star star

Jason Lahey

Ion Solar installed solar power for numerous houses in my neighborhood, as well as a few of my friends and coworkers. Everyone had nothing but good things to say, so I chose to use Ion Solar for my install. Christopher Morgan came to my house and thoroughly explained how the installation process would work and how my plan is going to be built and billed. Due to his explanation, I had no surprises and fully understand all the steps in the process. The installation team was excellent. Derek, the electrician, was very professional, does clean work, and explained everything to me during the install.

4 weeks ago

check_circle

Verified Customer

star star star star star

Debra Cain

From the first visit from James Walton, to the meeting with my Salesman, Justin Riley It has been nothing short of a pleasure & professional. Any questions that I had every single person that I ever spoke to on the phone in person has been nothing but customer oriented. I have never worked with a company that everyone treated you like you were their one and only customer. It was a great experience.

3 weeks ago

check_circle

Verified Customer

star star star star star

Cheri Prochazka

Ion Solar recently installed solar panels on my home and I’m very impressed with this company. The entire process went very smoothly. I was kept informed all along the way with the design stage, permitting and installation so there were no surprises. The installation was completed in a timely manner and the workers thoroughly cleaned up the area. Every Ion Solar representative whom I interacted with were very knowledgeable and professional. I am thrilled to know that I’m keeping my energy costs low while conserving our planet. That is a win-win. I would highly recommend Ion Solar.

4 weeks ago

check_circle

Verified Customer

star star star star star

Nick McMann

I have nothing but good things to say about my experience with Ion Solar. From the sales process to implementation, everything was well communicated and smooth. After signing the contract, there is quite a bit of design and permitting that needs to happen before install is approved. The team at Ion did a great job continuously reaching out to me to let me know where we are at and what is to come next. They delivered our project faster than I thought possible. The install crew was very professional and respectful of our property while completing the install. I’d highly recommend Ion to anyone looking to install Solar.

1 month ago

check_circle

Verified Customer

star star star star star

Timothy Goldsberry

Ion Solar took care of all the paperwork necessary for a solar installation and was very quick. The system has performed flawlessly. Some months in the late spring and fall we don't even get an electricity bill. Gotta love that.

2 weeks ago

check_circle

Verified Customer

star star star star star

Darryl Upshur

My solar panels were installed 3 or four years ago. Every step in the process was great. From the introduction to installation to the service I have received. I’ve had no problems whatsoever with the company or the product. One of the best investments I’ve ever made.

3 weeks ago

check_circle

Verified Customer

star star star star star

Peter Keller

All the reps at Ion Solar communicated very professionally and promptly to help get this project off the ground. It took a long time to get the permit as our municipality was very picky, but once the permit was approved the installation and municipal inspection went very fast.

3 weeks ago

check_circle

Verified Customer

star star star star star

Sheila Jones

This is our first time getting solar panels and I’m so glad we did. The team is very personable and easy to work with. If you’ve ever thought about getting solar panels, give ION solar a call and tell them Sheila sent you. 😃

3 weeks ago

check_circle

Verified Customer

star star star star star

Caroline Dixon

1 month ago

check_circle

Verified Customer

star star star star star

John Myers

I have had solar panels from ION Solar about five years now. I have had no problems with any of the panels nor the converter box. I bought them out right and at the time with the Government rebate, I received a great deal. I have a 1939 sqft house and my average electric bill is EXCELLENT. As long as the city does not keep increasing the electric rate, I feel the purchase of the panels were well worth it. Thank You ION Solar.

1 month ago

check_circle

Verified Customer

star star star star star

Diana Eckert

They were excellent in every aspect of the installation process and our monthly electric bill is little to nothing now! The price was very good and can only imagine that it's cheaper now with new incentives! We couldn't be happier and we were very impressed with there professionalism! Just a great experience all around and would do it again and encourage anyone who is thinking about getting solar to go with Ion Solar!!!

1 month ago

check_circle

Verified Customer

star star star star star

Dianne Rivera

I often wondered about the solar panels, but thought they were out of my reach financially, but then Stacy C. gave me a visit, and he made me realize, that not only was it beneficial to me… but his upholding of the company itself, the positivity he presented allowed me to see that not only was this project reachable for me, but that it came from secure, and believable backing.. so i stepped out on his presentation, and my faith, and the rest is history !👍🏽

1 month ago

check_circle

Verified Customer

star star star star star

Blaine Benson

Ion Solar developed our solar system and installed it in 2020. The installation was flawless. Ion worked with us to make sure the system met our needs. They helped us with financing, used an app to keep us informed of installation schedule, responded quickly to questions, worked around our schedule, arrived at the agreed upon installation time and quickly installed the system. Everyone was courteous and professional. The system has worked beautifully for the past 5 years. This year (2025) we had to repair a section of our roof and requested that Ion temporarily remove two panels while the roofer completed their repair. Ion worked closely with the roofer, removed the panels and then reinstalled them when the work was completed. Again, the Ion team was on-time, professional and courteous. Their price for the work was very reasonable. Ion made the whole process simple. I have been very happy with Ion Solar. Their attention to detail and professionalism counts not just during the installation but afterwards when you need their help with some issue that relates to the solar panel system.

2 months ago

check_circle

Verified Customer

star star star star star

Thomas Dunleavy

ion was in our little neighborhood explaining solar. we had considered it for some time . 2 young men spent some time with my wife and i. gave us a thorough explanation of how it works and asked to look at our power bills to average our usage. i had a years receipts handy. they explained how long it should take for it pays for itself. we signed up and they waited for us to put a new roof on(ours was over 25 years lld) they showed up and in 2 days we were waiting for city inspection and i remember it wasn’t to much longer and we were using it. it paid for itself before we figured. it was a help that they gave us enough light bulbs to change everyone in house to a very much less user of power. we are totally amazed. immediately 2 of our friends came over for few months to review the system and how the power bills worked, they both were as amazed as us and signed up and both had ION 8 months after us. they both celebrated when theirs was paid off. it’s been truly a FUN adventure for us. we recycle we conserve wherever we can but it’s an amazing feeling every month for us and my friends. for a few months after theirs was hooked up i got calls every month when they got their p owed bill.

2 months ago

check_circle

Verified Customer

star star star star star

Donald Lundy

Very easy to work with. Very good people. Always on top of everything. Amazingly professional installation. Very clean install.

1 day ago

check_circle

Verified Customer

star star star star star

Sarah Roush

They got the job done super fast and I have been very pleased with savings. I am also happy to be helping improve the environment. Thank you Ion for all you have done!!

1 week ago

check_circle

Verified Customer

star star star star star

Kevin Huber

ION was very responsive to questions during the build process and worked with the city to expedite permits. The installation was fast with no issues and they walked us through the app. Great people to work with!

2 weeks ago

check_circle

Verified Customer

star star star star star

Bryan Stump

Easy to see progress on app, fast and friendly service when I called with questions, from the proposal to the installation was top notch. I highly recommend them to everyone.

3 weeks ago

check_circle

Verified Customer

star star star star star

Fabio Candolo

Giving ION Solar my 5 star rating was easy. The process started Kiel Hale presenting the ION Solar concept, then going through the finance approval process and getting all the permits was a breeze. The Team took care of everything from A-Z, all I had to do was signing documents. Go ION Solar 😀

1 month ago

check_circle

Verified Customer

star star star star star

Stephanie Phipps

ION Solar is the best they keep you informed and are friendly and fast. They are very neat when they do the installation and everything looks so professional. I would recommend them to anyone. I'm so happy that I chose them. What an amazing coo.

1 month ago

check_circle

Verified Customer

star star star star star

Vincent Chapman

The company was very easy to work with and catered to mine and my families desires. Having never had solar before, I was a little hesitant at first, but seeing their knowledge and willingness to educate, my concerns were quickly forgotten. Their scheduling was flexible to work around us, and was overall a very enjoyable experience.

1 month ago

check_circle

Verified Customer

star star star star star

Larry Brotman

Our system has performed flawlessly since it was installed twelve years ago. Since then we've needed to call on Ion only twice, once for an Enphase / WiFi reset and once for a quote to move panels for a roof repair. Each time Ion responded quickly and professionally. We look forward to working with Ion for the life of our system.

1 month ago

check_circle

Verified Customer

star star star star star

William Champion

Ion was extremely efficient in getting my new solar system installed. The team provided excellent customer service and ample communication throughout the process. This is my fourth solar installation and Ion is at the top of my list now!

1 month ago

check_circle

Verified Customer

star star star star star

Andrew Wilson

I chose ION Solar because they were one of the companies that was on PGE’s approved list of solar companies to work with, they had great reviews and worked out where I live in Sherwood. I especially liked how they handled everything from start to finish. They answered questions I didn’t think I had and were very transparent all the way through the process. Thank you ION Solar!

2 months ago

check_circle

Verified Customer

star star star star star

Justin Becker

2 months ago

check_circle

Verified Customer

star star star star star

Mark Binegar

Chris and York were EXTREMELY knowledgeable and helpful. NOT PUSHY. I’m looking forward to “unplugging “ from PGE!

1 week ago

check_circle

Verified Customer

star star star star star

Melinda Talkington

Anthony and crew are professional and knowledgeable of their products. They made the process easy and the results are great.

1 week ago

check_circle

Verified Customer

star star star star star

Jeremy Throckmorton

Ion Solar inherited the support for our system. Their techs have been wonderful as they have painstakingly troubleshot the install job done by another company.

2 weeks ago

check_circle

Verified Customer

star star star star star

Jeffrey Blundell

I felt like the sales and engineering of the system they proposed was well thought out and provided long term value at least equivalent to the long term cost of the system.

2 weeks ago

check_circle

Verified Customer

star star star star star

Jack Weir

Table at DU hockey game, impressed with presentation and ease of financing and installation. Have had panels removed for new roof, no problem. Work great so far.

3 weeks ago

check_circle

Verified Customer

star star star star star

Raevan Nicholson

I shopped 4 other companies before choosing ION. 4 years later and I still stand firm by my decision. Only company I've seen that has the critter guard also

3 weeks ago

check_circle

Verified Customer

star star star star star

Mark Janzen

They were the company in business the longest, in the greatest number of states, had the best ratings and appeared to be the largest company locally.

3 weeks ago

check_circle

Verified Customer

star star star star star

Lisa Murray

This has been a very smooth process working ION. From the sales team to the installation crew, communication was clear & timely. I’m excited to reap the savings from my solar panels. I highly recommend

1 month ago

check_circle

Verified Customer

star star star star star

Douglas Brogdon

What a great experience! Ion does it all for you. The Ion team handles all steps in the process from start to finish. They know what is required and how to get it done with no stress on the homeowner. “NO STRESS “

1 month ago

check_circle

Verified Customer

star star star star star

Valerie McGee

Try came to my door as salespeople and explained thoroughly their program. Adrien has been very responsive to any and all of my questions. I am looking forward to the. Completion of the project!

1 month ago

check_circle

Verified Customer

star star star star star

Marini Salamo Oleaga

Amazing service. From the beginning Brandon help us with the whole process and explaining the whole process. The one in charge of the installation, inspection and final approval where great with the job and cleanness. Definitely recommend the company.

2 months ago

check_circle

Verified Customer

star star star star star

Daniel Case

We had a great experience with Ion from start to finish. They gave a thorough study to show options for meeting our needs. They helped us find a price point to make the investment make sense. They installed professionally and timely. They have provided follow through and continued customer care since. Highly recommend you let Ion come out and give you a quote.

2 months ago

check_circle

Verified Customer

star star star star star

Stephan Allensworth

I have had my panels for a few years, my electric bill went drastically down once online. Every aspect of my dealings have been exceptional. A couple months ago during an extremely heavy rain storm there was a small leak in the roof. I called them and they arrived the next day resolving the issue. This has been a great experience and ai highly recommend ION Solar

3 months ago

check_circle

Verified Customer

star star star star star

Peter Ivan

They said what they meant and meant what they said. Lucas H. was amazing throughout the entire process. He went above and beyond because I’m difficult and had a-lot of questions; which he answered without complaining/commenting or wyning about anything. The installer guys were amazing as well. Did it all in one day. I have nothing bad to say about them.

3 months ago

ION Solar Reviews

Summary of Reviews