ION Solar: Read 1,971 User Reviews From Real Homeowners

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Featured Review

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Seth Wilcher

ION did a very good job from start to finish. Everything was explained thoroughly by our sales rep, Brian S. When I was unsure of whether we were getting a good deal, he encouraged me to get a competing quote. The competitor's price turned out to be almost exactly the same per kWh. However, they were suggesting we get many more panels than we really needed, and their communication wasn't nearly as good. Brian wanted us to feel good about our ultimate choice, and we did. Communication throughout the purchase, design, installation, and inspection phases was frequent via email, phone, and text. Now I probably have too much fun looking at my app to see how much power we are producing each day!

3 years ago

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Featured Review

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Julie Goggin Virginia Beach, VA

OUTSTANDING SERVICE. I normally don't entertain people coming to my house trying to sell a product. I will say I have always thought about getting Solar because it makes sense to me however I never knew what company to trust and from my past experience most sales people are scams. When Mr. Ryan H of Virginia Beach, VA came to my house in February 2022 I was ready to turn him away but he was so nice and professional I decided to hear him out. After the initial meeting I decided to have him come back the next day to give me more information on ION Solar. I am so glad I did, he was the most professional and friendly sales guy I have ever met. He came in set up his laptop and went over every detail any questions I had he answered. Unlike most sales people they are pushy and they have no idea what they are talking about they just want to sell you a product that they don't even believe in. He was so educated on ION Solar even I was impressed. That day I decided to get ION Solar thanks to Mr. H and I am so glad I did. With most people who sell a product after you purchase the product they are selling you never hear from them again. Mr. Ryan H stayed in touch with me through the entire process ensuring I was happy with ION Solar. I had no issues with install and or inspections the communication with the entire company was nothing sort then excellent and professional. I am writing this review today because I received my first power bill from Dominion tonight as where it is normally $200+ today it was a today of....... $1.71 yes ONE DOLLAR AND SEVENTY ONE CENTS. Now I did have a $5.55 credit from the month before so in reality my total bill is $7.26. AGAIN THANK YOU MR. RYAN H for helping me and my family invest in our home. YOUR AMAZING.

3 years ago

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Verified Customer

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Salina Dominguez

I met Richard Egger's when he came to my house to explain about ION Solar. He provided answers to all of my questions and discussed the benefits of Solar energy to the environment and to my cost of living. Everyone who worked on the project was very helpful and friendly. If I had any questions, they would provide the answer to my satisfaction. I have been very happy with ION Solar since the completed installation and activation with Dominion Power.

1 week ago

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Verified Customer

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Juan Gonzalez

We chose Ion when we had our solar panels installed. Their representatives were always available to answer our questions. The installation went smoothly, our system was commissioned and put into service soon afterwards. Very happy with our solar panels, and the support we’ve received from Ion!

1 day ago

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Verified Customer

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Tommy Luker

ION was the most honest Solar company that we got estimates from. Very professional on our insulation, backed up everything they told us. We are very happy with our Solar system , our bill usury runs between 29 and 40 dollors per month with 3100 sq ft home.

5 days ago

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Verified Customer

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Glenn Prescott

We have had Ion Solar for about three years. When my friends share about their heating and cooling bills, I am even more grateful that we made the decision to go solar. We have had no problems and appreciate the ongoing reliability of our system and keeping our energy costs low.

5 days ago

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Verified Customer

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Kirsten Ripley

It’s been several years since I have had Ion solar install my panels and I’m so glad I did. Dean Rolle and the Ion technicians were awesome. Dean explained everything and answered all my questions and I asked a lot of questions! Everybody now is talking about their high power bills and mine is steady as when I got the system installed.

5 days ago

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Verified Customer

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David Bogan

In 2021 Ion Solar convinced me to explore solar on my house. I was concerned that solar panels were too expensive but they ran to numbers with me and I agreed to try it. I haven’t paid an electric bill since mid 2021, Solar has been exceptional for me. Thank you Ion Solar!

6 days ago

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Verified Customer

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Christopher Fulop

We loved just about everything with Ion Solar. They were always pretty responsive and quick to resolve any issues or answer any questions. They people we talked to had great customer service skills and were super kind They were able to schedule a removal and a replacement within two weeks after eventually getting ahold of the scheduling department. The solar panels are on and look great, they did it in two days, which was also amazing. The only reason I chose four stars is because on day two when they called to say, they were on their way. I let them know they had left some brackets on the back part of our roof. They reassured me they would do a walk of both the roof and the grounds to be sure nothing was left behind. I wasn’t home when they finished and sure enough they left several items of trash, including a monster can in our back yard and the brackets are still on the roof where they dropped them. I would definitely work with Ion again, but I just feel an honest review is best policy,

1 week ago

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Verified Customer

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Neal Winters

A rep knocked on my door. To be honest, I said no the first time they stopped by. However, I was thinking about going solar anyway, and just wanted time to research the company. There is good and bad to all the companies out theee, but overall, Ion seemed to be pretty good

5 days ago

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Verified Customer

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Daniel Dipentino

My ION solar system is awesome. We are saving a significant amount of money on our electric bill. The ION team is very supportive and keeps us informed about new products and services. We are extremely satisfied with ION.

6 days ago

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Verified Customer

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Donald Richardson

We had solar panels installed when we moved into our home and our electric bill has not been over $25. We have not had any problems with the panels. The installation process was also seamless!

6 days ago

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Verified Customer

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Sandeep Kola Prakash

Have been using ION for close to 4 years now. Amazing team and did their job thoroughly and have had no issues since the beginning. My power bills are stable for 3 years now. Glad I made the decision to go with ION.

1 week ago

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Verified Customer

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Mario Perry

We were excited to learn the process for installing solar panels no longer required homeowners to front the cost. Everyone from the initial solicitor, Aiden to the sales rep, Seth, to the team that followed up and took care of the entire process of getting permits and such were amazing! They communicated every step of the way. Once everything was approved, the install of the actual panels happened quickly. But, the process of having them hooked up electrically and actually turned on (which has yet to happen) was arduous and very frustrating. They cancelled the appointment three times!! The first because the electrician didn’t have the right equipment, and the second two due to unsafe working conditions because of the snow. However, they kept asking to schedule the appointment despite the snow still being present. When the electrician finally did come, he was wonderful, but we were very unpleasantly surprised to learn of the size and required placement of the equipment. We were originally told a box would be put next to our existing exterior electrical equipment. Once on site, we were told that wouldn’t meet regulations and the only option was to put it on our brick chimney. It’s a terrible eye sore - one we weren’t prepared to have. Alas, we are looking forward to start saving on our electric bill now and even more so in the future as costs will only rise from the power companies.

1 week ago

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Verified Customer

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Robin Mallard

We are extremely satisfied with purchasing solar panels from ION! Since having panels installed on our home, our energy bills have decreased by at least 80%. I recommend solar panels for anyone wanting to save money on their energy bill.

1 week ago

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Verified Customer

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Debra Bell

ION has been amazing to work with and they have great customer service when you need it. We are so happy that we bought our Solar panels from them and now we are looking forward to purchasing a battery to complete our full package. Very easy to work with and affordable. If you are thinking about solar for your home, ION is the Best!

1 week ago

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Verified Customer

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(Paige) Catherine P Coughlin

I chose to work with Ion Solar because my sales representative was very knowledgeable and thorough. He never made me feel pressured to get solar panels and answered all of my questions. During the process, the entire team has been amazing and highly professional. Communication has been excellent. I also greatly appreciate that they completed the application for my HOA for me.

2 weeks ago

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Verified Customer

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Tara Rodriguez

One of the main reasons we chose Ion Solar was their commitment to using American-made products. Supporting a made-in-the-USA product was important to us, and it gave us extra confidence in the quality, durability, and long-term reliability of the system. Knowing the equipment is manufactured here and backed by strong warranties made the decision even easier.

3 weeks ago

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Verified Customer

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Daniel Roth

When we met with Mike, he explained the whole process and the steps that will be taken thoroughly. He was very knowledgeable and reassuring of the benefits of getting solar panals with ION. For us it was a no-brainer. Every step of the way ION's been in contact with us, letting us know what's happening, and what steps are next. Now we're just waiting for the city to give us the last approval, and then we can turn on our solar panels!

1 month ago

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Verified Customer

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Ronita Gaines

From start to finish, my experience with Ion Solar was outstanding. The process began with Stacy, who was incredibly thorough, patient, and knowledgeable. He walked me through everything step by step, answered every question clearly, and truly took all the guesswork out of going solar. There was no pressure — just transparency and professionalism. The installation team was equally impressive. They were punctual, organized, respectful of my home, and worked efficiently while maintaining a high level of quality. It was clear they take pride in what they do. A special shout out to Stacy and his team for making this such a smooth and positive experience. If you’re considering going solar, choose the best — and that’s Ion Solar. I highly recommend Stacy and his team for anyone looking for a professional, trustworthy, and top-tier experience.

1 month ago

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Verified Customer

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Kim Dana McQueen

ION solar was great from beginning to end. They took care of every detail! All the paperwork, inspections and documentation was handled by them. Also, they were very communicative throughout the entire process. They would send me text updates and emails telling me what was happening and what all the next steps were and if I had any questions, they answered my phone call immediatly! Very great group to work with and all the guys that came to my house throughout the process were so kind and very helpful! Devon, one of their electricians even helped me screw in a lag bolt by the roof so I can do Christmas lights next year! I can't reach my roof and since he was up there, he obliged! As a single mom, I was very grateful for the help from Devon, Megan and all that were involved. They made the process very easy and seamless!

1 month ago

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Verified Customer

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Samantha Moreno

This process was wonderful, from start to finish. I appreciate that they don’t use any pushy sales tactics. They were incredibly patient with us to get moved in and reach back out. The quote process was easy. They handled literally everything. The best part was installation day- they were so respectful of our home and clear with what they needed from me. I don’t know about you, but most of the time, having strangers working in my home for hours can be really stressful. I never know what to do with myself. It’s awkward and uncomfortable. Not these guys; they made it really easy and comfortable. I couldn’t be more grateful.

1 month ago

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Verified Customer

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Jason Lahey

Ion Solar installed solar power for numerous houses in my neighborhood, as well as a few of my friends and coworkers. Everyone had nothing but good things to say, so I chose to use Ion Solar for my install. Christopher Morgan came to my house and thoroughly explained how the installation process would work and how my plan is going to be built and billed. Due to his explanation, I had no surprises and fully understand all the steps in the process. The installation team was excellent. Derek, the electrician, was very professional, does clean work, and explained everything to me during the install.

1 month ago

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Verified Customer

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Michael Ruptak

American- made Panels, great offer and great people working to install on my roof! We are past our 1-year and are very pleased with our production stats!

4 days ago

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Verified Customer

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Nicholas Nason

It was quick and easy, they handled all the permitting. The only difficult part was getting the city out to do the inspection since they were so backed up.

5 days ago

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Verified Customer

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Brian Noviskis

The sales team was friendly and energetic. The installation team has quality people who are not only good at what they do, but possess strong customer service skills. Communication after the installation regarding rebates and refunds was lacking and the sales team appeared to have a high degree of turnover.

1 week ago

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Verified Customer

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Peggy Montoya

I was very skeptical at first, but Gloria was very knowledgeable and answered any questions I had. It was a fairly easy process. I’ve had no issues as of yet. I’m happy with the results and service.

1 week ago

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Verified Customer

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Andrew Gardner

They have their own technicians that do the work as opposed to subcontractors and they made the process very easy. And I don’t have any complaints with the work done or how my solar panels have been working.

1 week ago

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Verified Customer

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Elisabeth Earles

The salesman was enjoyable to work with and the installation was quick and done in a timely fashion. Everything was done just as I was told it would be and they kept me informed each step of the way!

1 week ago

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Verified Customer

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Edwina King

The service with ION has been exceptional! They have come out when I have had an issue and quickly made repairs. The call in numbers for assistance they responded quickly as well. I recommend ION they are kind and my experience has been customer service friendly!

3 weeks ago

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Verified Customer

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Regina Wendling

The process from start to finish was straightforward and the level of communication was perfect. ION Solar took care of everything and kept us abreast of all progress, which was a huge relief. I highly recommend them to everyone interested in saving money and wanting a sustainable energy solution.

3 weeks ago

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Verified Customer

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Martrella Sanders

Thank you to the entire ION Solar team! I have nothing but 5 stars for everyone I had contact with from beginning to end. Everyone was knowledgeable, patient and friendly. The technicians that visited my house were professional and respectful. I’m recommending ION to all my family and friends.

3 weeks ago

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Verified Customer

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Clint Harris

Was recommended by a friend. The experience with the associates was very good and professional. He was able to provide answers to all my questions and helped me with getting the best product on top of the best service. Everyone including the installers were very polite and professional. Great group!

3 weeks ago

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Verified Customer

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Janet Winther

We were very impressed with the level of professionalism and knowledge that Josh exhibited during our initial meeting. When we decided to go with ION solar we never had any doubts. The time spent by Josh and his team determining exactly what we needed for our home was impressive. The entire process was seamless and from beginning to end of the project everything went quickly. We have had our system for a few years now and our monthly bills are very reasonable and our true up bills are very minor proving that Josh really did an exceptional job. We highly recommend Ion solar to everyone.

1 month ago

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Verified Customer

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Debra Cain

From the first visit from James Walton, to the meeting with my Salesman, Justin Riley It has been nothing short of a pleasure & professional. Any questions that I had every single person that I ever spoke to on the phone in person has been nothing but customer oriented. I have never worked with a company that everyone treated you like you were their one and only customer. It was a great experience.

1 month ago

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Verified Customer

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Cheri Prochazka

Ion Solar recently installed solar panels on my home and I’m very impressed with this company. The entire process went very smoothly. I was kept informed all along the way with the design stage, permitting and installation so there were no surprises. The installation was completed in a timely manner and the workers thoroughly cleaned up the area. Every Ion Solar representative whom I interacted with were very knowledgeable and professional. I am thrilled to know that I’m keeping my energy costs low while conserving our planet. That is a win-win. I would highly recommend Ion Solar.

1 month ago

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Verified Customer

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Nick McMann

I have nothing but good things to say about my experience with Ion Solar. From the sales process to implementation, everything was well communicated and smooth. After signing the contract, there is quite a bit of design and permitting that needs to happen before install is approved. The team at Ion did a great job continuously reaching out to me to let me know where we are at and what is to come next. They delivered our project faster than I thought possible. The install crew was very professional and respectful of our property while completing the install. I’d highly recommend Ion to anyone looking to install Solar.

2 months ago

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Verified Customer

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Patricia Montano

We were very pleased with their work, they were polite, prompt and very neat with their work. I would highly recommend them.

3 days ago

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Verified Customer

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Heidi Schmidt

the cost is a bit high and felt quite pressured and no calls to see if they are operating as they should be. I think it would be good to offer a free inspection in the spring to insure they are operating properly. I will say after the weather with high winds and freezing rain they must have done a great job of insuring a strong installation and they seem to have held up well despite all the crazy weather.

1 week ago

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Verified Customer

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Timothy Goldsberry

Ion Solar took care of all the paperwork necessary for a solar installation and was very quick. The system has performed flawlessly. Some months in the late spring and fall we don't even get an electricity bill. Gotta love that.

1 month ago

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Verified Customer

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Darryl Upshur

My solar panels were installed 3 or four years ago. Every step in the process was great. From the introduction to installation to the service I have received. I’ve had no problems whatsoever with the company or the product. One of the best investments I’ve ever made.

1 month ago

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Verified Customer

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Peter Keller

All the reps at Ion Solar communicated very professionally and promptly to help get this project off the ground. It took a long time to get the permit as our municipality was very picky, but once the permit was approved the installation and municipal inspection went very fast.

1 month ago

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Verified Customer

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Sheila Jones

This is our first time getting solar panels and I’m so glad we did. The team is very personable and easy to work with. If you’ve ever thought about getting solar panels, give ION solar a call and tell them Sheila sent you. 😃

1 month ago

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Verified Customer

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Kim Turok

We have enjoyed years of lower power bills because of our solar panels. The installation went quickly and the crews showed great respect for our property. We our had one problem after installation but it was rectified quickly and there has been no additional issues or problems. It’s great to know ION can be reached if needed. Kim T

1 month ago

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Verified Customer

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Fabio Candolo

Giving ION Solar my 5 star rating was easy. The process started Kiel Hale presenting the ION Solar concept, then going through the finance approval process and getting all the permits was a breeze. The Team took care of everything from A-Z, all I had to do was signing documents. Go ION Solar 😀

1 month ago

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Verified Customer

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Stephanie Phipps

ION Solar is the best they keep you informed and are friendly and fast. They are very neat when they do the installation and everything looks so professional. I would recommend them to anyone. I'm so happy that I chose them. What an amazing coo.

1 month ago

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Verified Customer

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Caroline Dixon

2 months ago

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Verified Customer

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John Myers

I have had solar panels from ION Solar about five years now. I have had no problems with any of the panels nor the converter box. I bought them out right and at the time with the Government rebate, I received a great deal. I have a 1939 sqft house and my average electric bill is EXCELLENT. As long as the city does not keep increasing the electric rate, I feel the purchase of the panels were well worth it. Thank You ION Solar.

2 months ago

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Verified Customer

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Diana Eckert

They were excellent in every aspect of the installation process and our monthly electric bill is little to nothing now! The price was very good and can only imagine that it's cheaper now with new incentives! We couldn't be happier and we were very impressed with there professionalism! Just a great experience all around and would do it again and encourage anyone who is thinking about getting solar to go with Ion Solar!!!

2 months ago

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Verified Customer

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Dianne Rivera

I often wondered about the solar panels, but thought they were out of my reach financially, but then Stacy C. gave me a visit, and he made me realize, that not only was it beneficial to me… but his upholding of the company itself, the positivity he presented allowed me to see that not only was this project reachable for me, but that it came from secure, and believable backing.. so i stepped out on his presentation, and my faith, and the rest is history !👍🏽

2 months ago

ION Solar Reviews

Summary of Reviews