ION Solar: Read 1,555 User Reviews From Real Homeowners

bookmark

Featured Review

star star star star star

Seth Wilcher

ION did a very good job from start to finish. Everything was explained thoroughly by our sales rep, Brian S. When I was unsure of whether we were getting a good deal, he encouraged me to get a competing quote. The competitor's price turned out to be almost exactly the same per kWh. However, they were suggesting we get many more panels than we really needed, and their communication wasn't nearly as good. Brian wanted us to feel good about our ultimate choice, and we did. Communication throughout the purchase, design, installation, and inspection phases was frequent via email, phone, and text. Now I probably have too much fun looking at my app to see how much power we are producing each day!

2 years ago

bookmark

Featured Review

star star star star star

Julie Goggin Virginia Beach, VA

OUTSTANDING SERVICE. I normally don't entertain people coming to my house trying to sell a product. I will say I have always thought about getting Solar because it makes sense to me however I never knew what company to trust and from my past experience most sales people are scams. When Mr. Ryan H of Virginia Beach, VA came to my house in February 2022 I was ready to turn him away but he was so nice and professional I decided to hear him out. After the initial meeting I decided to have him come back the next day to give me more information on ION Solar. I am so glad I did, he was the most professional and friendly sales guy I have ever met. He came in set up his laptop and went over every detail any questions I had he answered. Unlike most sales people they are pushy and they have no idea what they are talking about they just want to sell you a product that they don't even believe in. He was so educated on ION Solar even I was impressed. That day I decided to get ION Solar thanks to Mr. H and I am so glad I did. With most people who sell a product after you purchase the product they are selling you never hear from them again. Mr. Ryan H stayed in touch with me through the entire process ensuring I was happy with ION Solar. I had no issues with install and or inspections the communication with the entire company was nothing sort then excellent and professional. I am writing this review today because I received my first power bill from Dominion tonight as where it is normally $200+ today it was a today of....... $1.71 yes ONE DOLLAR AND SEVENTY ONE CENTS. Now I did have a $5.55 credit from the month before so in reality my total bill is $7.26. AGAIN THANK YOU MR. RYAN H for helping me and my family invest in our home. YOUR AMAZING.

2 years ago

check_circle

Verified Customer

star star star star star

Joshua Juarez

My guy Preston came knocking on my door as per usual when you buy a new home, lucky for him I was in the market! I had signed with another company prior to his arrival but he took a look over my contract and pointed out that the other company wasn’t even selling me a solar system!!! I was essentially renting them. He quickly advised me on how to get out of that contract and for LESS than what the other company was charging me, I was able to get a bigger system and back up battery using BETTER technology. I knew nothing when it came to solar products and I am extremely grateful that Preston got me out of a potentially nightmare of a situation. I had a few issues with my panels when the system was first installed, but they were quickly remedied. I would contact Preston at the craziest of hours due to my own work schedule and he never failed to answer my questions, regardless of how many times I would ask the same thing. I’ve had the system for a few months now and have no complaints! The back up power has came in handy for a couple storms and random outages and overall our family is very happy with our system.

1 week ago

check_circle

Verified Customer

star star star star star

Elizabeth Hernandez

ION Solar are a very knowledgeable team. They take their time to educate you on solar panels and with out any pressure they let you make the right decision. I highly recommend you with the best for your Solar panels solutions.

6 days ago

check_circle

Verified Customer

star star star star star

Caleb

So excited to finally have solar! We've been wanting this and talking about it for years and Ion finally made it happen! They were generally responsive to our questions and very patient with all of your spreadsheets and annoying questions. Our Energy Adviser, or primary sales POC, was Griffin M and he sat with us for several hours over multiple days patiently going through all of our engineering spreadsheets and detailed questions. He was very honest and straightforward with us and if didn't know something he would go find it out in a reasonable timeframe. Can't appreciate his work enough. There were a few times where we had to go back to the design team with concerns and we had to delay the installation to get the right numbers for our power home usage but they ultimately worked out well. Because of all of our questions, it was maybe 3 months between contract to install but the actual install was done very quickly, within a day. We did have to wait a few weeks after install to turn the system on but that was mostly waiting on city inspections, permit, and power company permissions. We do appreciate the Ion Solar app which allows us to monitor our system performance on a daily basis and we are already seeing power go back to the power company ~20 days after install :).

2 weeks ago

check_circle

Verified Customer

star star star star star

Karen Santos

The sales person Brandon was amazing! He kept us up to date from start to finish and always replied promptly with all our questions. The installers were very professional and courteous. Alex and the crew did an amazing job!

1 week ago

check_circle

Verified Customer

star star star star star

Jorge Escalera

They are very professional very clean nice people to talk to. They gave me a bunch of information about how my solar panel is gonna work. Also, they gave me a bunch of information to about how to get my rebate from the government and how much I’m gonna be saving on my electricity bill thank you so much

1 week ago

check_circle

Verified Customer

star star star star star

Jie Luo

We installed ION solar back in early 2020. They having running smoothly ever since. Never had any single problem. The app is easy to use and shows clearly how much power the panels generate and how each panel functions. Totally satisfied!

1 week ago

check_circle

Verified Customer

star star star star star

Robert Young

Of all the solar companies we interviewed when we were interested in a home power solution, ION solar was the only one who actually took the time to understand our requirements and offer a solution to fit what we needed. The sales, installation, and service experience has been top tier and I highly recommend them if you are curious about a solar solution for your home!

3 weeks ago

check_circle

Verified Customer

star star star star star

Elnathan G Sr Brooks

We’ve just had our solar panel system installed about a week now so we haven’t had any use of the solar system yet. However I must say that from start to finish the project went really well. ION Solar and there team handled everything perfectly. The design, the updates on a regular basis and even the scheduling of the installation, inspection etc. The installation went flawless and we’re looking forward to the future benefits from this project. Elnathan Brooks

3 weeks ago

check_circle

Verified Customer

star star star star star

Paul Kulawik

My wife and I spoke with 3 different companies at our house. Hands down Ion solar was the best. Our sales person was able to answer all of our questions. Walked us through every aspect of things that needed to be done. We should be up and running sooner than expected. The crew that did our installation was fantastic and cleaned up afterwards. We are in Canon City Colorado, and people are welcome to check it out.

4 weeks ago

check_circle

Verified Customer

star star star star star

Jimmy Joyce

ION Solar is awesome. They did everything for me and handled the permitting, questions, install etc. One thing you don’t see now days is an immediate response for questions after the deal is done. The contacts I have made have always been there for future questions I have or information I need. Myself and a lot of my friends and neighbors have used them.

4 weeks ago

check_circle

Verified Customer

star star star star star

David

The entire process was handled very professionally and successfully. From the initial sales presentation by Cameron B through planning, permitting, installation, and activation it was seamless. . Cameron kept me informed, as did the entire Ion team each step of the way.

2 weeks ago

check_circle

Verified Customer

star star star star star

Gregory Margos

Steve with Ion Solar was great to work with, the process from start to finish took less than two months. The installation team had the panels installed in one day and they did a great job. Panels have been up for 5 months and have been significantly reduced our grid dependency.

2 weeks ago

check_circle

Verified Customer

star star star star star

Carol Barbeau

Loved the entire process. I was told how the project was going and how long every step should take. Always done much faster then was suggested. The crew that installed was polite and every respectful. The electrician was very personable and I enjoyed talking to him as he worked. Everyone was knowledgeable and friendly. Great experience!

3 weeks ago

check_circle

Verified Customer

star star star star star

Austin Pierce

ION made a seemingly overwhelming process, hassle free. The ION team from Mike that came out for our initial visit to Ayjia that kept us updated on the whole process were very quick to respond to any concerns or questions we had. I have recommend ION to several family members and friends, if you're going solar, I suggest going with this team!

4 weeks ago

check_circle

Verified Customer

star star star star star

Willis Jones

Hello, it’s been a pleasant experience using Ion Solar for my Solar power needs. From the salesman to the home office to the installers. The solar panels were installed today and it went very smoothly. The installers arrived early 8:00 & were done by 3:00 , ( I have a good sized home) I was very pleased w/ the whole process and would/will recommend Ion Solar to anyone.

1 month ago

check_circle

Verified Customer

star star star star star

David Quintero

ION Solar installed my solar panels going on two years and not once have I had any issues with my panels. My monthly electric bill used to be $310 amount, Now I don't even pay anything. It's a great relief to be taken away from paying high cost electricity. The staff from ION Solar are very knowledgeable and professional at what they do. I would highly recommend ION Solar to any one that's fed up with paying high electric bills.

1 month ago

check_circle

Verified Customer

star star star star star

Dajana T

We have our solar now for almost two years and we are very pleased with it. Russ was very professional and explained the process in a simple way which was great. We are very happy with the solar as it does make a difference with our costs. Hopefully we can upgrade to the batteries at some point to maximize our savings and be a bit more safe during power outrages.

1 month ago

check_circle

Verified Customer

star star star star star

Andrew Montoya

First of all, I love the results. As soon as my system was activated I saw electricity use (and PNM bills) cut in half. That was in winter near the shortest sun day of the year. I can't wait to see results in mid-summer. Secondly, the installation by Ion solar was quick and trouble free. It was completed as projected and expected. Thirdly, I anticipate that 40% of the cost will be recovered as federal and state tax credits on this year's return. Ion made sure I have everything I need to make that happen. I remain 100% satisfied.

1 month ago

check_circle

Verified Customer

star star star star star

Oscar Gonzalez

Dalling did a great work that finally jolt me to decide to put solar panels. It reduced my electricity bill down from around +$100/month to $20/month. I would do that again. Solar panels quality and installation were impeccable. Of course, if you live north, like Colorado and beyond, they become covered with snow, blocking electricity production, but not all the time.

1 month ago

check_circle

Verified Customer

star star star star star

Kimberly

I’d have to admit, I was hesitant about getting solar panels because of how it looked on others homes. With Ion Solar, you can pass by my house and can’t even tell I have them on both sides of the house. Others are bulky and sit so high it take away from the design of the home. I am 100% satisfied, especially in the summer. I don’t have a $300 bill waiting for me each month. It’s great seeing a $30 bill…

1 month ago

check_circle

Verified Customer

star star star star star

David Rhodes

I spent a great deal of time researching solar providers/installers and selected Ion Solar. As an electrical engineer, I was impressed with the design of the system and the quality of the components. Everything from the initial proposal to the installation went great. I had a small issue with a part of the install and it was corrected without question and quickly. I highly recommend this company.

1 month ago

check_circle

Verified Customer

star star star star star

Robert Morris

The install crew was very nice and seemed to be very knowledgeable about what they’re doing and it didn’t really take them that long to install maybe 3.5 hrs from start to finish and they also cleaned up after themselves would recommend ION Solar to anyone who is interested in getting solar power installed on their homes or business Thank you to the ION Solar team

1 month ago

check_circle

Verified Customer

star star star star star

Roger Gallup

ION was a pleasure to work with from the very start. It was easy to understand the savings for going solar and the savings tracking is easy and concise. The install crew was courteous and very careful of our cement tile roof. The Critter guard was a huge plus. Our energy savings from the power company grid was not exaggerated and has been a real boost for us especially as expensive as everything is today. ION stands by their product, is affordable, and their reputation is stellar. If you haven’t yet …Go solar and Go with ION Solar

1 month ago

check_circle

Verified Customer

star star star star star

Floyd Washington

The process was smooth and handled very professionally by the team. Installation was great and getting the system online and being able to monitor system status and production was straightforward. As I read posts from folks in my area I’m glad I got my system installed ahead of the rate increases that have driven costs higher this year. I haven’t needed any support since my system came online, but the app is easy to navigate and contact people as needed.

1 month ago

check_circle

Verified Customer

star star star star star

Betty Stacey

Exceptional performance by ION Solar to design and develop the new solar system and electrical panel reconfiguration on my property. This was an engineering feat beyond my expectations as I realized when submitting the state’s Energy Conservation and Management Division’s application for approval for submission to the New Mexico Taxation and Revenue Department. With a new “net” meter with the power company, this is a worthy investment as well as minimal monthly utility bills. ION Solar is a United States company with excellent work ethic that delivers high quality and reliable solar energy for the entire country. All of the staff are friendly and knowledgeable and supportive in every aspect with their expertise and willingness to help others with their needs. I am proud to provide the best support for their potential clients. Thank you for everything you’ve done to help me through this project which was fun and very enjoyable.

2 months ago

check_circle

Verified Customer

star star star star star

Kris Hemme

We had a fantastic experience with the entire team at ION Solar! From start to finish, they have been professional, courteous, and incredibly knowledgeable. The installation crew was outstanding—careful, efficient, and highly skilled at problem-solving. They took great care in their work and were especially kind to our very curious dog, who was eager to supervise the whole process! Beyond the installation, the entire ION Solar team has been exceptional in guiding us through the often-complex process of going solar. They helped us navigate challenging HOA and energy company regulations, ensuring everything stayed on track. Their communication has been top-notch, always keeping us informed with helpful updates and making sure we understood every step of the installation and necessary paperwork. No matter the time—whether during regular business hours or late in the evening—they were always available to answer our questions with patience and clarity. If you're considering solar, I can't recommend ION Solar enough. Their dedication, professionalism, and customer-first approach truly set them apart. We are so grateful for their hard work and support!

2 months ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Raul Molina JR

I would be cautious on using Ion Solar , with multiple attempts to have them come finish the install and programming of the solar panels. The only response I get is they need to send a technician but want me to pay $250 for the visit. The programming was never completed and working properly since the first day and they don’t seem to care. Attached are some photos of the error that I am receiving and the productivity that my system is doing now compared to last year and I have more panels right now than I did last year… Really frustrating.

4 days ago

check_circle

Verified Customer

star star star star star

Eric Byars

The process has been very easy and Lori let us know how the process would go and has been super helpful with any questions we’ve had.

6 days ago

check_circle

Verified Customer

star star star star star

Donnarae Stevens

Ion solar works with me from signing contract through installation and the process of getting inspections after completion till can start using solar power

1 week ago

check_circle

Verified Customer

star star star star star

Carolina Allen

They are very good they will help you from the start to the end. Very communicative . They keep you informed in any updates you f the process. I really recommend them and I’m very happy with the service.

3 weeks ago

check_circle

Verified Customer

star star star star star

Tyrone Gittens

So far has been an amazing experience. The technicians and staff hand walk you through the process updating at every turn. This has resulted in a very pleasant and informative time.

3 weeks ago

check_circle

Verified Customer

star star star star star

Chia Chang

Attentive service, took care of all permits, HOA approval and provided regular progress update on the approval process and construction. Overall great experience and great product at a great value.

3 weeks ago

check_circle

Verified Customer

star star star star star

Tyler Weinischke

We were approached by ION when we purchased our home and it is one of the best decisions we could have made being new home owners. Not only has it saved us money, which as a family of four is always a win, ION made it easy to have removed and re-installed after having to have our roof replaced after a hail storm.

1 month ago

check_circle

Verified Customer

star star star star star

Vercenia Scarbor

I love that the paperwork wasn’t complicated and that my Rep explained the process very well. Justin was very patient when it came to answering all our questions and concerns. I felt that he was honest and was not just looking to make a sale and we appreciated that.

1 month ago

check_circle

Verified Customer

star star star star star

Jason Clancy

Brandon is a professional salesperson and clearly explained the solutions that Ion Solar offers. He was able to answer my questions, which often went beyond just the presentation he came to me with. Brandon made the process of working with Ion Solar extremely easy!

1 month ago

check_circle

Verified Customer

star star star star star

Scott Neischel

We have been ION customers since 2019 when we had 35 panels installed. We enjoyed the panels so much we added 4 more in 2022. ION has always been extremely helpful and have fixed every concern we had to our satisfaction. We love not having an electric bill at all.

1 month ago

check_circle

Verified Customer

star star star star star

Shelly Hanafin

Chad and his team got the job installed up and running in No time! Answered any and all questions I had ,and also advised me on how to deal with / inform my electric company of the installation. System was installed in 2020 and have had no issues.

1 month ago

check_circle

Verified Customer

star star star star star

Juan Cerrillo

We’ve had our Solar array since June 2018, we had some issues of our system not producing and Ion helped us get with the inverter mfr to get it replaced and back on line, they did a great job staying on top of the situation.

1 month ago

check_circle

Verified Customer

star star star star star

Jarrod

Really nice project from the start to finish. Communication was great. The process takes awhile but it is all communicated clearly so I know what is happening. I love having these solar panels and Ion Solar was such a good decision.

1 month ago

check_circle

Verified Customer

star star star star star

Joseph Hudson

We recently made the decision to install solar panels on our home and chose ION Solar as our installer. They were professional, communicated each step of the process, listened to us and followed up thoroughly. We could not be more pleased.

1 month ago Edited March 4, 2025

check_circle

Verified Customer

star star star star star

Pat Negus

They are an easy company to work with and give exceptional service. I am so pleased to have gotten my solar installation. My electric bill is less than $200/year ! And most of that is to remain connected to the grid as I do not have battery backup.

1 month ago

check_circle

Verified Customer

star star star star star

Melisa Lundgren

Everything from the initial meeting with Spencer to the set up of the solar panels was easy. I had a sound coming from the roof when it was windy one day, not long after the install and they came right back and fixed it. I haven’t had any problems and it’s saving me money which is the best part!!

1 month ago

check_circle

Verified Customer

star star star star star

Craig Collins

I want to share that when someone walked up to me and talked about ION, they walked me through this process. The VIP treatment I received was awesome. I am a man who is very big on customer service. This was a wonderful experience with customer service, and it kept me updated on the process. Great job! From start to finish, thank you, ION, for making me feel like a VIP.

2 months ago

check_circle

Verified Customer

star star star star star

Sherman Scullark

When it comes to solar ion is the way to go , they where so patient and very informative through this whole process, everything they said they would do they did , and went above and beyond to get me the best rates possible, they kept me informed with everything step during the process, also they have very respectful and trustworthy installers, thinking of solar go Ion !!!

2 months ago

check_circle

Verified Customer

star star star star star

Margaret Grubbs

The customer service is excellent from start to finish. They answered all my questions and I didn’t feel any pressure to purchase. They answered all panels have helped reduce or eliminate payments to the electric company and I am very satisfied with my purchase. I would recommend ION Solar to anyone thinking of purchasing solar panels for their home.

2 months ago

check_circle

Verified Customer

star star star star star

Cezar C.

I just had my solar installed and now just waiting for the power company to hook me in. I’ve been planning to purchase but never found the right company until I met Brandon and Jason of Ion Solar at my son’s house. My son just recently had his solar installed at their new home. I had a very pleasant experience with Brandon and Jason. I was convinced this was the right company. During the process I spoke to many of its employees and they kept me informed and updated on the progress. The workers who installed the panels were very nice and polite. I already recommended it to my neighbor and will be doing the same to my friends.

3 months ago

check_circle

Verified Customer

star star star star star

Maranatha Gonzalez

There are a lot of solar companies out there with better reviews and name recognition…but I’ve a personal connection with ION solar because they’re honest and upfront with the pros and cons of having a solar energy source. They don’t try to sugar coat it. Lori did a great job connecting with me even on unholy hours I called or texted her, she always response back. With big project like this, they make it smooth and street free as much as possible for me and my wife. They really care for their clients as individuals investing hard-earned money with them. They handle your finances with sense and respect. I would like say more but the space is not enough. Not to mention, the installer is professional even communicating with through text. They’re all well trained and look like they like their company ION. It makes the big difference!!!

3 months ago

check_circle

Verified Customer

star star star star star

Stephen Riordan

The introduction to a residential solar power system was very good and the teamwork of each individual made the experience exceptional. Communication with the customer is a priority. Site inspection was excellent. Installation was efficient and well organized. The administrative paperwork process was well coordinated. Communication by the local government and power company were the only points where being patient was required. Permission to operate the system took the longest time, but once that notification arrived the wait was worth the patience. The system installed has produced great results, I’m looking forward to longer daylight hours which will increase productivity.

3 months ago

ION Solar Reviews

Summary of Reviews