ION Solar: Read 2,084 User Reviews From Real Homeowners

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Verified Customer

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Salina Dominguez

I met Richard Egger's when he came to my house to explain about ION Solar. He provided answers to all of my questions and discussed the benefits of Solar energy to the environment and to my cost of living. Everyone who worked on the project was very helpful and friendly. If I had any questions, they would provide the answer to my satisfaction. I have been very happy with ION Solar since the completed installation and activation with Dominion Power.

4 months ago

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Verified Customer

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Christopher Fulop

We loved just about everything with Ion Solar. They were always pretty responsive and quick to resolve any issues or answer any questions. They people we talked to had great customer service skills and were super kind They were able to schedule a removal and a replacement within two weeks after eventually getting ahold of the scheduling department. The solar panels are on and look great, they did it in two days, which was also amazing. The only reason I chose four stars is because on day two when they called to say, they were on their way. I let them know they had left some brackets on the back part of our roof. They reassured me they would do a walk of both the roof and the grounds to be sure nothing was left behind. I wasn’t home when they finished and sure enough they left several items of trash, including a monster can in our back yard and the brackets are still on the roof where they dropped them. I would definitely work with Ion again, but I just feel an honest review is best policy,

4 months ago

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Verified Customer

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(Paige) Catherine P Coughlin

I chose to work with Ion Solar because my sales representative was very knowledgeable and thorough. He never made me feel pressured to get solar panels and answered all of my questions. During the process, the entire team has been amazing and highly professional. Communication has been excellent. I also greatly appreciate that they completed the application for my HOA for me.

4 months ago

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Verified Customer

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Tara Rodriguez

One of the main reasons we chose Ion Solar was their commitment to using American-made products. Supporting a made-in-the-USA product was important to us, and it gave us extra confidence in the quality, durability, and long-term reliability of the system. Knowing the equipment is manufactured here and backed by strong warranties made the decision even easier.

4 months ago

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Verified Customer

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Daniel Roth

When we met with Mike, he explained the whole process and the steps that will be taken thoroughly. He was very knowledgeable and reassuring of the benefits of getting solar panals with ION. For us it was a no-brainer. Every step of the way ION's been in contact with us, letting us know what's happening, and what steps are next. Now we're just waiting for the city to give us the last approval, and then we can turn on our solar panels!

4 months ago

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Verified Customer

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Janet Winther

We were very impressed with the level of professionalism and knowledge that Josh exhibited during our initial meeting. When we decided to go with ION solar we never had any doubts. The time spent by Josh and his team determining exactly what we needed for our home was impressive. The entire process was seamless and from beginning to end of the project everything went quickly. We have had our system for a few years now and our monthly bills are very reasonable and our true up bills are very minor proving that Josh really did an exceptional job. We highly recommend Ion solar to everyone.

5 months ago

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Verified Customer

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Debra Cain

From the first visit from James Walton, to the meeting with my Salesman, Justin Riley It has been nothing short of a pleasure & professional. Any questions that I had every single person that I ever spoke to on the phone in person has been nothing but customer oriented. I have never worked with a company that everyone treated you like you were their one and only customer. It was a great experience.

5 months ago

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Verified Customer

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Cheri Prochazka

Ion Solar recently installed solar panels on my home and I’m very impressed with this company. The entire process went very smoothly. I was kept informed all along the way with the design stage, permitting and installation so there were no surprises. The installation was completed in a timely manner and the workers thoroughly cleaned up the area. Every Ion Solar representative whom I interacted with were very knowledgeable and professional. I am thrilled to know that I’m keeping my energy costs low while conserving our planet. That is a win-win. I would highly recommend Ion Solar.

5 months ago

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Verified Customer

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Nick McMann

I have nothing but good things to say about my experience with Ion Solar. From the sales process to implementation, everything was well communicated and smooth. After signing the contract, there is quite a bit of design and permitting that needs to happen before install is approved. The team at Ion did a great job continuously reaching out to me to let me know where we are at and what is to come next. They delivered our project faster than I thought possible. The install crew was very professional and respectful of our property while completing the install. I’d highly recommend Ion to anyone looking to install Solar.

6 months ago

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Verified Customer

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Blaine Benson

Ion Solar developed our solar system and installed it in 2020. The installation was flawless. Ion worked with us to make sure the system met our needs. They helped us with financing, used an app to keep us informed of installation schedule, responded quickly to questions, worked around our schedule, arrived at the agreed upon installation time and quickly installed the system. Everyone was courteous and professional. The system has worked beautifully for the past 5 years. This year (2025) we had to repair a section of our roof and requested that Ion temporarily remove two panels while the roofer completed their repair. Ion worked closely with the roofer, removed the panels and then reinstalled them when the work was completed. Again, the Ion team was on-time, professional and courteous. Their price for the work was very reasonable. Ion made the whole process simple. I have been very happy with Ion Solar. Their attention to detail and professionalism counts not just during the installation but afterwards when you need their help with some issue that relates to the solar panel system.

7 months ago

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Verified Customer

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Thomas Dunleavy

ion was in our little neighborhood explaining solar. we had considered it for some time . 2 young men spent some time with my wife and i. gave us a thorough explanation of how it works and asked to look at our power bills to average our usage. i had a years receipts handy. they explained how long it should take for it pays for itself. we signed up and they waited for us to put a new roof on(ours was over 25 years lld) they showed up and in 2 days we were waiting for city inspection and i remember it wasn’t to much longer and we were using it. it paid for itself before we figured. it was a help that they gave us enough light bulbs to change everyone in house to a very much less user of power. we are totally amazed. immediately 2 of our friends came over for few months to review the system and how the power bills worked, they both were as amazed as us and signed up and both had ION 8 months after us. they both celebrated when theirs was paid off. it’s been truly a FUN adventure for us. we recycle we conserve wherever we can but it’s an amazing feeling every month for us and my friends. for a few months after theirs was hooked up i got calls every month when they got their p owed bill.

7 months ago

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Verified Customer

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Amber Fulton Leonardtown, MD

I was really impressed with Jarrells professionalism and thorough explanations of how solar panels work.

4 weeks ago

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Verified Customer

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George Stevens Dallas, Texas

Installation was on time. Installation complete. Waiting for XCell inspection, Thornton inspection. Hardly wait to throw the unit switch.

1 month ago

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Verified Customer

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Aaron Cox Aurora, CO

It has been the simplest process. Far and away more simple than I could have imagined. Jeffery and especially Marcel, have been very responsive every step of the way.

2 months ago

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Verified Customer

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Katherine Willert Yorkville, IL

Braxton & another were talking to homeowners throughout neighborhood. We have talked of getting panels since we moved in. Loved their pitch & we were sold.!!

2 months ago

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Verified Customer

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Wesley Washington

We never heard of ION until one of your employee came to our door. After a short conversation we decided to sit down with someone to hear more about it. The person we spoke to was Lamar. He is awesome!’

3 months ago

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Verified Customer

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Andrew Coulter

Took quite a while to get install scheduled and completed. Once underway was very efficient though. Happy with service provided thereafter. A little concerned that if we have to have our roof re-shingled that it will cost a ton to have panels de/re-installed

3 months ago

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Verified Customer

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Christian Gavidia

No upfront cost, they communicated regularly and gave step by step feedback of the whole process. Very easy to work with . The install crew that put in my panels were very nice and very fast and efficient.

3 months ago

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Verified Customer

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Melisa Vicenty-Bracero

Customer service and follow-ups for options after things such as a recent hail storm is great with ION. For the price point on solar overall, you want this type of great service. Satisfied customer.

3 months ago

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Verified Customer

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Donald Reinert

I chose Ion to install my solar panels several years ago. I have now chosen them to install batteries. I want to be less dependent upon the grid. I like the fact that the installers are actual employees and not contracted out. The entire process was managed well and I have been pleased with the results. I made a very good decision.

3 months ago

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Verified Customer

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Juan Gonzalez

We chose Ion when we had our solar panels installed. Their representatives were always available to answer our questions. The installation went smoothly, our system was commissioned and put into service soon afterwards. Very happy with our solar panels, and the support we’ve received from Ion!

4 months ago

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Verified Customer

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Margie McSweeney

I truly appreciated my sales representative Nahkeem Wood who provided great communication and support as my project manager. The Electricians and Installers were timely, professional and skilled for the installation of this solar power system. I do highly recommend this company.

4 months ago

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Verified Customer

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Tommy Luker

ION was the most honest Solar company that we got estimates from. Very professional on our insulation, backed up everything they told us. We are very happy with our Solar system , our bill usury runs between 29 and 40 dollors per month with 3100 sq ft home.

4 months ago

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Verified Customer

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Glenn Prescott

We have had Ion Solar for about three years. When my friends share about their heating and cooling bills, I am even more grateful that we made the decision to go solar. We have had no problems and appreciate the ongoing reliability of our system and keeping our energy costs low.

4 months ago

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Verified Customer

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Kirsten Ripley

It’s been several years since I have had Ion solar install my panels and I’m so glad I did. Dean Rolle and the Ion technicians were awesome. Dean explained everything and answered all my questions and I asked a lot of questions! Everybody now is talking about their high power bills and mine is steady as when I got the system installed.

4 months ago

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Verified Customer

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David Bogan

In 2021 Ion Solar convinced me to explore solar on my house. I was concerned that solar panels were too expensive but they ran to numbers with me and I agreed to try it. I haven’t paid an electric bill since mid 2021, Solar has been exceptional for me. Thank you Ion Solar!

4 months ago

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Verified Customer

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Mario Perry

We were excited to learn the process for installing solar panels no longer required homeowners to front the cost. Everyone from the initial solicitor, Aiden to the sales rep, Seth, to the team that followed up and took care of the entire process of getting permits and such were amazing! They communicated every step of the way. Once everything was approved, the install of the actual panels happened quickly. But, the process of having them hooked up electrically and actually turned on (which has yet to happen) was arduous and very frustrating. They cancelled the appointment three times!! The first because the electrician didn’t have the right equipment, and the second two due to unsafe working conditions because of the snow. However, they kept asking to schedule the appointment despite the snow still being present. When the electrician finally did come, he was wonderful, but we were very unpleasantly surprised to learn of the size and required placement of the equipment. We were originally told a box would be put next to our existing exterior electrical equipment. Once on site, we were told that wouldn’t meet regulations and the only option was to put it on our brick chimney. It’s a terrible eye sore - one we weren’t prepared to have. Alas, we are looking forward to start saving on our electric bill now and even more so in the future as costs will only rise from the power companies.

4 months ago

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Verified Customer

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Robin Mallard

We are extremely satisfied with purchasing solar panels from ION! Since having panels installed on our home, our energy bills have decreased by at least 80%. I recommend solar panels for anyone wanting to save money on their energy bill.

4 months ago

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Verified Customer

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Debra Bell

ION has been amazing to work with and they have great customer service when you need it. We are so happy that we bought our Solar panels from them and now we are looking forward to purchasing a battery to complete our full package. Very easy to work with and affordable. If you are thinking about solar for your home, ION is the Best!

4 months ago

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Verified Customer

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Edwina King

The service with ION has been exceptional! They have come out when I have had an issue and quickly made repairs. The call in numbers for assistance they responded quickly as well. I recommend ION they are kind and my experience has been customer service friendly!

4 months ago

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Verified Customer

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Regina Wendling

The process from start to finish was straightforward and the level of communication was perfect. ION Solar took care of everything and kept us abreast of all progress, which was a huge relief. I highly recommend them to everyone interested in saving money and wanting a sustainable energy solution.

4 months ago

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Verified Customer

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Martrella Sanders

Thank you to the entire ION Solar team! I have nothing but 5 stars for everyone I had contact with from beginning to end. Everyone was knowledgeable, patient and friendly. The technicians that visited my house were professional and respectful. I’m recommending ION to all my family and friends.

4 months ago

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Verified Customer

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Clint Harris

Was recommended by a friend. The experience with the associates was very good and professional. He was able to provide answers to all my questions and helped me with getting the best product on top of the best service. Everyone including the installers were very polite and professional. Great group!

4 months ago

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Verified Customer

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Timothy Goldsberry

Ion Solar took care of all the paperwork necessary for a solar installation and was very quick. The system has performed flawlessly. Some months in the late spring and fall we don't even get an electricity bill. Gotta love that.

5 months ago

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Verified Customer

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Darryl Upshur

My solar panels were installed 3 or four years ago. Every step in the process was great. From the introduction to installation to the service I have received. I’ve had no problems whatsoever with the company or the product. One of the best investments I’ve ever made.

5 months ago

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Verified Customer

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Peter Keller

All the reps at Ion Solar communicated very professionally and promptly to help get this project off the ground. It took a long time to get the permit as our municipality was very picky, but once the permit was approved the installation and municipal inspection went very fast.

5 months ago

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Verified Customer

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Sheila Jones

This is our first time getting solar panels and I’m so glad we did. The team is very personable and easy to work with. If you’ve ever thought about getting solar panels, give ION solar a call and tell them Sheila sent you. 😃

5 months ago

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Verified Customer

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Kim Turok

We have enjoyed years of lower power bills because of our solar panels. The installation went quickly and the crews showed great respect for our property. We our had one problem after installation but it was rectified quickly and there has been no additional issues or problems. It’s great to know ION can be reached if needed. Kim T

5 months ago

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Verified Customer

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Fabio Candolo

Giving ION Solar my 5 star rating was easy. The process started Kiel Hale presenting the ION Solar concept, then going through the finance approval process and getting all the permits was a breeze. The Team took care of everything from A-Z, all I had to do was signing documents. Go ION Solar 😀

5 months ago

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Verified Customer

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Stephanie Phipps

ION Solar is the best they keep you informed and are friendly and fast. They are very neat when they do the installation and everything looks so professional. I would recommend them to anyone. I'm so happy that I chose them. What an amazing coo.

5 months ago

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Verified Customer

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Caroline Dixon

6 months ago

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John Myers

I have had solar panels from ION Solar about five years now. I have had no problems with any of the panels nor the converter box. I bought them out right and at the time with the Government rebate, I received a great deal. I have a 1939 sqft house and my average electric bill is EXCELLENT. As long as the city does not keep increasing the electric rate, I feel the purchase of the panels were well worth it. Thank You ION Solar.

6 months ago

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Verified Customer

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Diana Eckert

They were excellent in every aspect of the installation process and our monthly electric bill is little to nothing now! The price was very good and can only imagine that it's cheaper now with new incentives! We couldn't be happier and we were very impressed with there professionalism! Just a great experience all around and would do it again and encourage anyone who is thinking about getting solar to go with Ion Solar!!!

6 months ago

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Verified Customer

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Dianne Rivera

I often wondered about the solar panels, but thought they were out of my reach financially, but then Stacy C. gave me a visit, and he made me realize, that not only was it beneficial to me… but his upholding of the company itself, the positivity he presented allowed me to see that not only was this project reachable for me, but that it came from secure, and believable backing.. so i stepped out on his presentation, and my faith, and the rest is history !👍🏽

6 months ago

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Verified Customer

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Andrew Wilson

I chose ION Solar because they were one of the companies that was on PGE’s approved list of solar companies to work with, they had great reviews and worked out where I live in Sherwood. I especially liked how they handled everything from start to finish. They answered questions I didn’t think I had and were very transparent all the way through the process. Thank you ION Solar!

7 months ago

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Verified Customer

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Justin Becker

7 months ago

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Verified Customer

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Daniel Case

We had a great experience with Ion from start to finish. They gave a thorough study to show options for meeting our needs. They helped us find a price point to make the investment make sense. They installed professionally and timely. They have provided follow through and continued customer care since. Highly recommend you let Ion come out and give you a quote.

7 months ago

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Verified Customer

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Stephan Allensworth

I have had my panels for a few years, my electric bill went drastically down once online. Every aspect of my dealings have been exceptional. A couple months ago during an extremely heavy rain storm there was a small leak in the roof. I called them and they arrived the next day resolving the issue. This has been a great experience and ai highly recommend ION Solar

7 months ago

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Verified Customer

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Peter Ivan

They said what they meant and meant what they said. Lucas H. was amazing throughout the entire process. He went above and beyond because I’m difficult and had a-lot of questions; which he answered without complaining/commenting or wyning about anything. The installer guys were amazing as well. Did it all in one day. I have nothing bad to say about them.

7 months ago

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Verified Customer

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Bruce Britton

Awesome company! Wasn’t even thinking of changing over to solar and Mitch convinced us that is was a really good choice with how much sunlight we had access too during daylight hours. We were one of the first residence in the neighborhood that converted to solar. The installation was completed in about 6 hours and has worked perfectly since installation. We are now selling our excess power that we are not using. We have not had an electric bill since installation.

7 months ago

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