ION Solar: Read 1,826 User Reviews From Real Homeowners

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Verified Customer

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Marilyn Holder

From the very beginning of the process until our solar was completed and “live” Ion Solar have been extremely attentive and communicative about each step of the way. I think the actual product looks very attractive on the roof and the electrical panels are non-intrusive and look impressive. We are looking forward to saving money with solar and investing in our future utilities.

3 months ago

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Verified Customer

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Thomas Baldwin

I have had ION Solar for five years now and have realized significant savings on our power bills. When I have had any technical issues, they have sent knowledgeable people out and have fixed the issue. If there are any negatives, it's time to get folks out after you request a service call. It ranges from a week and a half to two weeks. With that being said, the equipment is very reliable and the folks on the onine and in person are very knowledgeable . I have recommended them to friends.

3 months ago

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Verified Customer

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Bryn D

My husband and I are thoroughly impressed by this company. Every step of the way, the employees were prompt, polite and knowledgeable. We would definitely recommend ION Solar to anyone who is interested in installing solar panels. We just turned our system on yesterday and we are already seeing results, even before receiving our next bill from Dominion.

3 months ago

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Verified Customer

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Ladonna Markert

I have opted to purchase the ION Solar System, and thanks to Jacob S and his brother McKey S, this process has been overwhelming simple and smooth. Every appointment they have been on time and I feel like they honor my time. Each question I had was answered courteously and efficiently. I am so excited for the future of this program. After choosing to move forward with this proposition, each stage has been quick and seamless with no stress. Installation has been completed and I could not be happier. This process took less than one day and their team was friendly and professional. Absolutely no mess in the yard; you can’t even tell they had been there. I am pleased with the way the panels look on the roof and I can’t wait to get them running. Thank you Jacob and McKey and ION Solar Team!!!!

4 months ago

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Verified Customer

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Radames Lamenza

I had a fantastic experience with ION Solar from start to finish. Their app made it easy to track every step of the process, so I always knew what was happening with my project. Whenever I had questions, it was a breeze to get in touch with their team — I never felt left in the dark or stuck waiting for a response. One of the best parts was how they handled all the paperwork for me, including getting permit approvals and even dealing with my HOA. That took a ton of stress off my plate. The installation itself was smooth, and the panels look great on my roof. Best of all, they’ve been performing exactly as promised. If you want a solar company that’s organized, communicative, and delivers quality work, ION Solar is a great choice.

4 months ago

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Verified Customer

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Jereme Nemeth

I want back & fourth on the decision to go solar or not, interviewing multiple companies & sitting through their pitch. But I knew right away when Rich & his team came to see me that there was no pitch at all...just upfront honest answers to my questions & concerns. I had 31 2kw panels installed 4 years ago & have been enjoying a Dominion Bill Free life since. In the event I do receive a small bill (usually $8) it doesn't bother me because I sell my excess solar credits back which more than covers it. In 2023 some squirrels chewed up some wires to 2 panels, within weeks Ion had them back up & running, all covered under warranty... Solar might not be for everyone, but it is definitely worth the twenty minute conversation with your local rep. Cheers

5 months ago

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Verified Customer

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jon jairo cuevas

They are a really good company for initial install, of you are going to add to your system just go with another company. They will come and install a whole new box on the outside of your house, and install a system that does not communicate with the old system. They are also terrible at communication. I never knew what was happening and every time I called the people I spoke to didn't know what was happening. They also will make appointments and never show up or call. So just save yourself the trouble and go with somebody else.

3 weeks ago

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Verified Customer

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Kenneth Claussen

The solar install went well. The solar panels have been on the roof for a few years now and we are pleased with their productivity.

4 weeks ago

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Verified Customer

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John Sabatino

While it is expensive, they are very attentive and knowledgeable. I have no more electric bill only, the monthly payment for the solar. A solid company.

1 month ago

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Verified Customer

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Kevin Vance

The decision to go with solar was a win,win. No more electric bill. ION made the whole process seemingly painless. Mitch and his team were so easy to deal with.

1 month ago

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Verified Customer

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Jennifer Bassett

ION installed and has maintained my solar unit for over 10 years. They have provided excellent service and I would use them again when I purchase a new house.

1 month ago

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Verified Customer

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Barbara Scanlan

ION was great to work with from the sales guy through to the installation. We have enjoyed the solar for over 3 years and it works great and saves us money.

1 month ago

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Stacy Humphrey

I had a solid experience with Ion Solar getting my new system designed, installed, inspected, and running. There were a few minor hiccups along the way, but nothing out of the ordinary and nothing that would ding a great rating. Thanks Ion Solar!

2 weeks ago

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Verified Customer

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Brady Tree

I didn't like that they pressured us into a contract on the first visit, but other than that everything went very smoothly. The price was right, the system has been very effective in helping offset the cost of inflation.

2 months ago

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Verified Customer

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Charles Howard

Ion Solar, they were very knowledgeable and informative about their product . Ion was very helpful in getting through the red tape from the city. The bottom line is my electric bill has been greatly reduced.

2 months ago

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Verified Customer

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Tyler Pearson

After many solar salesmen knocking on my door I finally listened to one of them. ION was great to work with. Their sales staff answered all of my questions and their installers did a great job.

2 months ago

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Verified Customer

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Marisa Thornburg

All the team members I dealt with were very helpful and always responded promptly. From the first person that rang my doorbell until the installation was completed. Easy company to deal with and would recommend.

2 months ago

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Verified Customer

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Sandra Phillips

Hi, my name is Ms San, I have and is enjoying the Solar savings every month. I have talked to friends and and neighbors about the Solar program. I wish the Sun to be Stronger in the Winter 😅🤣😂

2 months ago

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Verified Customer

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Tom Holbrook

ION was professional and easy to work with throughout the entire installation experience. They took care of everything with minimal input from me. Very happy with the end product, highly recommend their services!

2 months ago

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Verified Customer

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James Cory Chennault

Justin did a great job did a great job in educating me on solar. He and his team fid a great job on the installation. They were professional and informative about what they were doing. I would recommend ION if you are looking for sola.

3 months ago

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Verified Customer

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Jared Sam

ION Solar's system is great! The user interface is user friendly and provides very detailed data from real-time to historical. They also give good real-time data of the health and status of the system. It's great that there is no subscription fee and it's just part of being a ION Solar user.

3 months ago

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Verified Customer

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Louise Nelson

Absolutely love, my solar panels and working with Ion Solar! The sales team was very knowledgeable, that installation with seamless, and it’s very easy to monitor the panel operations from the app. I’ve had them at least five years and absolutely love them! Highly recommend!

3 months ago

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Verified Customer

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Stephanie Campbell

I love my solar panels. My power bill is only $11 dollars a month, what a blessing. ION personnel are wonderful. They are polite and knowledgeable. I’m so glad I invested in the solar panels and look forward to many low power bills in the future.

3 months ago

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Verified Customer

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Grant Glenn

Based on the feasibility study of the solar panels and the attached shading report, it appears the system would produce no worse than 1,400 kilowatt hours per panel on an annual basis. But as you can see from the other attached screenshot, this system only produced about 584 kilowatt hours in July, which should be a peak-producing month for these panels. That equates to only about 58 kilowatt hours per panel. Even under optimistic assumptions, such as the panels producing the same every month (which is not true due to winter or days with limited sunlight), the panels would only produce 700 kilowatt hours per year, which is just under half of the production estimated in the shading report. The total cost was about $13,000, and if we assume the system does produce the optimistic amount listed above at 700 kilowatt hours per year per panel, that’s 7,000 kilowatt hours per year at a rate of roughly $0.08 per panel—only about $560 per year. Before any tax incentives, that would take about 23 years to recover the initial costs of these panels. This is a very different reality than what was presented in the marketing materials, which showed a payback period of about nine years, as you can see from the attachments. After a call with Ion Solar, I was told my panels are operating near 100% efficiency. If that’s the case, it seems clear that the expected annual production of these panels is known, so it feels misleading and borderline unethical to present production figures in the marketing materials and proposals that insinuate cost savings significantly greater than what will actually occur. Hence my frustration—had I known the true output of the panels, there’s no way I would have pursued this endeavor.

3 months ago

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Verified Customer

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Eugene Santiago

The people at ION solar were very helpful through the whole process, they helped me determine the amount of energy I would need and walked me through all the steps to ensure no surprises. I know I can retire comfortably because my energy bill is less than a days lunch.

3 months ago

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Verified Customer

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William Cavin

Ion solar is a great company. They installed the panels in a timely fashion. They answered all the questions we had. We've had the panels for 6 yrs now and they are still going strong. I highly recommend this company if you are considering going solar.

3 months ago

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Verified Customer

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James Swan

Fast, accurate service. The salesman was not pushy and went over all the paperwork with me, making sure I understood the terms of the installation contract. The company took care of all the necessary permits and approvals. I love the solar panels! Here in Texas, we have terrific thunderstorms often. We sometimes get hail accompanying them. I asked and was assured that the panels were hail proof.

4 months ago

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Verified Customer

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Adrian Aldaz

From our initial discussion with our sales representative, David to our installation team, we had a seamless experience and are so happy with our new panels! They look amazing and our bill is going to be less for eventuality owning our own equipment than the cost of our current utility provider. I was hesitant to learn about solar energy but David explained the benefits and I ended up realizing that this is a win-win! Great customer service and fast installation. The actual installation only took about 5 hours! I would recommend anyone who has been considering solar to go for it!

4 months ago

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Verified Customer

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James Easton

Perfect execution. Everything was taken care of including; initial survey, permits, HOA permission, replacement of meter, certification with power company, etc. Installers were professional and respectful of my property. Neighbors had other companies and issues with each one. Each time I had an issue, someone was there next day to correct. Only complaint is that the necessary instrumentation was not included to monitor both consumption and production

4 months ago

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Verified Customer

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Oliver Nowak

Love the solar system! Communication was excellent throughout the whole install process and everything went very smoothly. Not the cheapest in terms of price per kilowatt but still a good overall system. My main motherboard did go bad about two years later. If an electrician was going to be sent out to troubleshoot, I would have to pay for it. I ended up troubleshooting myself, contacted the manufacturer and received a replacement part and installed it myself.

4 months ago

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Verified Customer

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Rebecca Green

Switching to solar is a vote for the future and your wallet. Ion explained everything perfectly and followed up on all the details. There are a lot of steps to the process but it was all smooth and simple and almost nothing for us to do on our end. Now our power bill gets lower every month- $7 last month and that even includes AC! Do it now and take advantage of tax credits !

4 months ago

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Verified Customer

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Annie Rutherford

We had a very educational consultation and quickly decided it would be beneficial for us to have solar panels. ION was efficient and effective. We have had the panels for almost 5 years, we have had no major problems and any little problem they have been quick to send a technician to check it out. We began seeing savings on our electric bill within the first 6 months and we have not paid the electric company for power in years. I recommend it to everyone.

4 months ago

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Verified Customer

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Patricia Howland

I am totally satisfied with ION Solar. They did an excellent job installing the Solar System on my roof. I am now getting paid for the extra Solar that is getting paid for extra Solar that is produced by the system. Seth Bringhurst was excellent throughout the installation, also the crew that installed the system. I am TOTALLY happy with everything.

4 months ago

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Verified Customer

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Brodie H

All I can say is that the panels are 100% worth it. My power bill is consistently just the base cost (~$17). Ion did a good job with the pitch and the work was top notch. I haven't had any major issues with the panels or the install in the 3 years I've had them. My only advice for a prospective buyer is to carefully calculate your yearly energy usage for the purpose of determining how many panels you install

4 months ago

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Verified Customer

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Tirrsa Isom

I hesitated to get solar due to the investment amount; however, it was totally worth it!! Every summer month, when my bill comes and it is less than $20, it continually confirms that it was a great decision! Working with Ion Solar was easy; they communicated every step of the process. Now, as a customer for over three years, they are still reaching out, and if I ever initiate contact, they are right there for me, too! I absolutely recommend this company!

5 months ago

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Verified Customer

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Wayne Holmes

From start to finish the ION Solar team was there for us. Explaining step by step what to expect and answering all are questions. They kept us on task making sure the process was completed in a timely matter with a minimal amount of mess. Now it has been about two years since our system has been installed and our electric bill is down to numbers we haven’t seen since we lived in an apartment. We highly recommend the ION team if you are thinking about going solar.

5 months ago

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Verified Customer

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Maurice Williams

I'm so happy to be getting solar panels from a great company "ion solar " i had no hassle what so ever, they showed up and went straight to work and the crew was very professional and respectful to my home and they continuously asked me " is there any questions that I had during the installation. Thank you "ion solar " for great same day service that was fast and productive, great job.

5 months ago

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Verified Customer

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Linda Gower

It was something that could possibly save money and enhance the value of my home.”

1 week ago

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Thomas Michaels

Sales person Tom was very knowledgeable about the complete project from installation to payment methods and rebates. The electrical installer was real good too. He explained a lot to me as he went along. The rooftop guys were good also, but I must say I was a bit disappointed with them because I explicitly asked them to be careful about the roof tiles (concrete). They told me all was good when they were finished. Well, not so fast. Long story short, 6 tiles were broken, and, they were discontinued from the supplier come to find out. Ion's general fixit dude tried like heck to find some. No luck. One of the installers did find some that were close, so we swapped out ones from under the panels. All and all, the system has been working flawlessly, so it's all good. They put in an effort to make it right. I wouldn't let that stop me from recommending Ion. If you have a tile roof, just be aware. That's all.

6 months ago Edited May 29, 2025

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Verified Customer

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Charles Ryan

We were paying about $175.00/month for electric for our home on Oregon. We are not extravagant with our usage, but rates keep climbing. We had researched transitioning to solar and after discussing our options thoroughly we decided to go with ION Solar. We were completely happy with the entire experience. Everything g was laid out clearly, timelines met and the technicians were fantastic. Our county inspector said that they did an extremely good job on the install and also mentioned that "we never have issues when we inspect ION installs". BUT the best thing is this....our electric bill is routinely 12-15 dollars/month!

6 months ago

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Verified Customer

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Josh P

ION Solar truly simplifies the entire process. They’re a great company to work with—thorough, professional, and attentive every step of the way. From the start, they clearly explain everything and walk you through the process so you always know what to expect. Their customer service is outstanding—responsive, helpful, and quick to answer any questions. On installation day, they ensure everything is done right, and if something isn’t, they address and correct it immediately. For example, I noticed a few panels were missing bird guards; they came out the very next day to take care of it. When it came time to file taxes, they made sure I had all the necessary documentation and even guided me through the process of claiming the solar tax credits at both the federal and state level. (Note: This doesn’t include preparing or filing your taxes—just help with the solar credit portion.) ION Solar is a fantastic company, and I would absolutely recommend them to anyone considering solar for their home. And honestly, if you’re not looking into solar, you’re basically giving money away to the electric company. Make the switch—add solar, and start earning credits back.

6 months ago

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Verified Customer

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James Owens

ION and Dividend Finance did all the paperwork making the process easy. The install crew did a great job, they were thorough, courteous, and cleaned up well. The system looks good and works well as anticipated. I was disappointed at the routing of the conduit on the outside of the house. I had discussed what I wanted with the electrician before hand, but he didn’t do it that way which would have minimized the conduit exposure on the outside of the house - an eyesore. They did a worse job on my neighbors conduit installation. I also didn’t know that a third party would manage the SRECs, and I would be paying them to do so.

7 months ago

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Verified Customer

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Joshua Juarez

My guy Preston came knocking on my door as per usual when you buy a new home, lucky for him I was in the market! I had signed with another company prior to his arrival but he took a look over my contract and pointed out that the other company wasn’t even selling me a solar system!!! I was essentially renting them. He quickly advised me on how to get out of that contract and for LESS than what the other company was charging me, I was able to get a bigger system and back up battery using BETTER technology. I knew nothing when it came to solar products and I am extremely grateful that Preston got me out of a potentially nightmare of a situation. I had a few issues with my panels when the system was first installed, but they were quickly remedied. I would contact Preston at the craziest of hours due to my own work schedule and he never failed to answer my questions, regardless of how many times I would ask the same thing. I’ve had the system for a few months now and have no complaints! The back up power has came in handy for a couple storms and random outages and overall our family is very happy with our system.

8 months ago

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Verified Customer

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Caleb

So excited to finally have solar! We've been wanting this and talking about it for years and Ion finally made it happen! They were generally responsive to our questions and very patient with all of your spreadsheets and annoying questions. Our Energy Adviser, or primary sales POC, was Griffin M and he sat with us for several hours over multiple days patiently going through all of our engineering spreadsheets and detailed questions. He was very honest and straightforward with us and if didn't know something he would go find it out in a reasonable timeframe. Can't appreciate his work enough. There were a few times where we had to go back to the design team with concerns and we had to delay the installation to get the right numbers for our power home usage but they ultimately worked out well. Because of all of our questions, it was maybe 3 months between contract to install but the actual install was done very quickly, within a day. We did have to wait a few weeks after install to turn the system on but that was mostly waiting on city inspections, permit, and power company permissions. We do appreciate the Ion Solar app which allows us to monitor our system performance on a daily basis and we are already seeing power go back to the power company ~20 days after install :).

8 months ago

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Verified Customer

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Andrew Campbell

I was approached by Jesse & he gave me the rundown on solar. He was very informative & I had been thinking about it myself too.

4 weeks ago

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Verified Customer

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Benjamin Hawks

Have not had any issues with any of my contacts. All have been responsive and very cordial. Signed up for SREC but not approved yet.

1 month ago

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Verified Customer

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Janet Christianson

Ion took over from Metronics. They were a steady source of comfort. The Solar power is steady and keeps my electricity bill low,under $50 /mo

1 month ago

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Verified Customer

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Alan Hernandez

This company has kept it's promises and our agent Jonathan Ortega has always been minutes away from answering any questions.

1 month ago

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Verified Customer

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Anita Parker

Very nice and professional and experienced person explaining everything and making sure I was able to understand everything about the solar panels system. I would recommend him to others too.

3 months ago

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Verified Customer

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Tina Barboza

I liked when they said they would get it done . And did the job fast with no problems. They aren’t like other companies that give you the run around and never install the panels. Great company

3 months ago

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