ION Solar: Read 2,017 User Reviews From Real Homeowners

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Verified Customer

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Daniel Dipentino

My ION solar system is awesome. We are saving a significant amount of money on our electric bill. The ION team is very supportive and keeps us informed about new products and services. We are extremely satisfied with ION.

1 month ago

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Verified Customer

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Donald Richardson

We had solar panels installed when we moved into our home and our electric bill has not been over $25. We have not had any problems with the panels. The installation process was also seamless!

1 month ago

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Verified Customer

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Sandeep Kola Prakash

Have been using ION for close to 4 years now. Amazing team and did their job thoroughly and have had no issues since the beginning. My power bills are stable for 3 years now. Glad I made the decision to go with ION.

1 month ago

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Verified Customer

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Brian Noviskis

The sales team was friendly and energetic. The installation team has quality people who are not only good at what they do, but possess strong customer service skills. Communication after the installation regarding rebates and refunds was lacking and the sales team appeared to have a high degree of turnover.

1 month ago

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Verified Customer

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Peggy Montoya

I was very skeptical at first, but Gloria was very knowledgeable and answered any questions I had. It was a fairly easy process. I’ve had no issues as of yet. I’m happy with the results and service.

1 month ago

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Verified Customer

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Andrew Gardner

They have their own technicians that do the work as opposed to subcontractors and they made the process very easy. And I don’t have any complaints with the work done or how my solar panels have been working.

1 month ago

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Verified Customer

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Elisabeth Earles

The salesman was enjoyable to work with and the installation was quick and done in a timely fashion. Everything was done just as I was told it would be and they kept me informed each step of the way!

1 month ago

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Verified Customer

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Connie Crowell

I appreciated how clearly everything was explained. I never felt pressured, and I had all the information I needed to decide if solar was the right decision for my home. Every question was addressed!

1 month ago

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Verified Customer

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Geneve Darcey

Ion is the best solar company! Brandon Baird was our contact with the company from the very beginning. He got us a great deal and continues to help us. We highly recommend Ion.

1 month ago

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Verified Customer

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Timothy Goldsberry

Ion Solar took care of all the paperwork necessary for a solar installation and was very quick. The system has performed flawlessly. Some months in the late spring and fall we don't even get an electricity bill. Gotta love that.

2 months ago

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Verified Customer

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Darryl Upshur

My solar panels were installed 3 or four years ago. Every step in the process was great. From the introduction to installation to the service I have received. I’ve had no problems whatsoever with the company or the product. One of the best investments I’ve ever made.

2 months ago

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Verified Customer

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Peter Keller

All the reps at Ion Solar communicated very professionally and promptly to help get this project off the ground. It took a long time to get the permit as our municipality was very picky, but once the permit was approved the installation and municipal inspection went very fast.

2 months ago

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Verified Customer

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Sheila Jones

This is our first time getting solar panels and I’m so glad we did. The team is very personable and easy to work with. If you’ve ever thought about getting solar panels, give ION solar a call and tell them Sheila sent you. 😃

2 months ago

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Verified Customer

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Kim Turok

We have enjoyed years of lower power bills because of our solar panels. The installation went quickly and the crews showed great respect for our property. We our had one problem after installation but it was rectified quickly and there has been no additional issues or problems. It’s great to know ION can be reached if needed. Kim T

2 months ago

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Verified Customer

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Fabio Candolo

Giving ION Solar my 5 star rating was easy. The process started Kiel Hale presenting the ION Solar concept, then going through the finance approval process and getting all the permits was a breeze. The Team took care of everything from A-Z, all I had to do was signing documents. Go ION Solar 😀

2 months ago

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Verified Customer

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Stephanie Phipps

ION Solar is the best they keep you informed and are friendly and fast. They are very neat when they do the installation and everything looks so professional. I would recommend them to anyone. I'm so happy that I chose them. What an amazing coo.

2 months ago

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Verified Customer

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John Myers

I have had solar panels from ION Solar about five years now. I have had no problems with any of the panels nor the converter box. I bought them out right and at the time with the Government rebate, I received a great deal. I have a 1939 sqft house and my average electric bill is EXCELLENT. As long as the city does not keep increasing the electric rate, I feel the purchase of the panels were well worth it. Thank You ION Solar.

3 months ago

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Verified Customer

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Diana Eckert

They were excellent in every aspect of the installation process and our monthly electric bill is little to nothing now! The price was very good and can only imagine that it's cheaper now with new incentives! We couldn't be happier and we were very impressed with there professionalism! Just a great experience all around and would do it again and encourage anyone who is thinking about getting solar to go with Ion Solar!!!

3 months ago

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Verified Customer

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Dianne Rivera

I often wondered about the solar panels, but thought they were out of my reach financially, but then Stacy C. gave me a visit, and he made me realize, that not only was it beneficial to me… but his upholding of the company itself, the positivity he presented allowed me to see that not only was this project reachable for me, but that it came from secure, and believable backing.. so i stepped out on his presentation, and my faith, and the rest is history !👍🏽

3 months ago

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Verified Customer

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Rhonda Washington

Adrian is an awesome salesman. He’s very professional. Working with Ion Solar has been amazing.

3 days ago

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Verified Customer

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Thomas Dunleavy

ion was in our little neighborhood explaining solar. we had considered it for some time . 2 young men spent some time with my wife and i. gave us a thorough explanation of how it works and asked to look at our power bills to average our usage. i had a years receipts handy. they explained how long it should take for it pays for itself. we signed up and they waited for us to put a new roof on(ours was over 25 years lld) they showed up and in 2 days we were waiting for city inspection and i remember it wasn’t to much longer and we were using it. it paid for itself before we figured. it was a help that they gave us enough light bulbs to change everyone in house to a very much less user of power. we are totally amazed. immediately 2 of our friends came over for few months to review the system and how the power bills worked, they both were as amazed as us and signed up and both had ION 8 months after us. they both celebrated when theirs was paid off. it’s been truly a FUN adventure for us. we recycle we conserve wherever we can but it’s an amazing feeling every month for us and my friends. for a few months after theirs was hooked up i got calls every month when they got their p owed bill.

4 months ago

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Verified Customer

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Juan Rodriguez

Everything has gone well. Appreciate the constant communications and the installation process was done in a professional manner.

2 weeks ago

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Verified Customer

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Jorge Ramos

You guys Rock! Your team was so professional and worked great with the crew. Everybody was like a family to us. Love these guys.

3 weeks ago

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Verified Customer

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Michael Ruptak

American- made Panels, great offer and great people working to install on my roof! We are past our 1-year and are very pleased with our production stats!

1 month ago

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Verified Customer

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Nicholas Nason

It was quick and easy, they handled all the permitting. The only difficult part was getting the city out to do the inspection since they were so backed up.

1 month ago

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Verified Customer

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Heidi Schmidt

the cost is a bit high and felt quite pressured and no calls to see if they are operating as they should be. I think it would be good to offer a free inspection in the spring to insure they are operating properly. I will say after the weather with high winds and freezing rain they must have done a great job of insuring a strong installation and they seem to have held up well despite all the crazy weather.

1 month ago

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Verified Customer

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Dan Alvarez

I had signed up with Ion Solar last year in May, they were extremely helpful and communicative with me, especially compared to other companies, until I signed a contract with them. It took 2 months for them to install my panels, July, after which is took them 6 months to actually get an electrician to hook them up. (7 electricians and 10 visits over the course of 6 months). Their communication was terrible, I was often left with no answers to my questions. I would have to reach out to the sales person to get any sort of response, as their service team would not respond to me or tell me they would get back to me and never respond. After 6 months and many complaints, multiple times submitting support tickets that I was never contacted about, I sent a scathing email to the sales person, even inquiring about somehow getting out of the contract, after which I was connected with a region manager who took over my communication. He was responsive and helpful, but after 8 months of waiting to get these panels installed and connected it was little and very late. It wasn't until this last February that the panels were finally approved to be turned on. I think if you are a lucky one, who Ion responds to, it might be worth it. However my experience was awful and I do not recommend to anyone looking for Solar panels.

1 month ago

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Verified Customer

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Kevin Huber

ION was very responsive to questions during the build process and worked with the city to expedite permits. The installation was fast with no issues and they walked us through the app. Great people to work with!

2 months ago

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Verified Customer

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Bryan Stump

Easy to see progress on app, fast and friendly service when I called with questions, from the proposal to the installation was top notch. I highly recommend them to everyone.

2 months ago

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Verified Customer

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Lisa Murray

This has been a very smooth process working ION. From the sales team to the installation crew, communication was clear & timely. I’m excited to reap the savings from my solar panels. I highly recommend

2 months ago

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Verified Customer

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Douglas Brogdon

What a great experience! Ion does it all for you. The Ion team handles all steps in the process from start to finish. They know what is required and how to get it done with no stress on the homeowner. “NO STRESS “

2 months ago

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Verified Customer

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Vincent Chapman

The company was very easy to work with and catered to mine and my families desires. Having never had solar before, I was a little hesitant at first, but seeing their knowledge and willingness to educate, my concerns were quickly forgotten. Their scheduling was flexible to work around us, and was overall a very enjoyable experience.

3 months ago

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Verified Customer

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Larry Brotman

Our system has performed flawlessly since it was installed twelve years ago. Since then we've needed to call on Ion only twice, once for an Enphase / WiFi reset and once for a quote to move panels for a roof repair. Each time Ion responded quickly and professionally. We look forward to working with Ion for the life of our system.

3 months ago

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Verified Customer

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William Champion

Ion was extremely efficient in getting my new solar system installed. The team provided excellent customer service and ample communication throughout the process. This is my fourth solar installation and Ion is at the top of my list now!

3 months ago

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Verified Customer

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Andrew Wilson

I chose ION Solar because they were one of the companies that was on PGE’s approved list of solar companies to work with, they had great reviews and worked out where I live in Sherwood. I especially liked how they handled everything from start to finish. They answered questions I didn’t think I had and were very transparent all the way through the process. Thank you ION Solar!

4 months ago

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Verified Customer

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Justin Becker

4 months ago

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Verified Customer

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Daniel Case

We had a great experience with Ion from start to finish. They gave a thorough study to show options for meeting our needs. They helped us find a price point to make the investment make sense. They installed professionally and timely. They have provided follow through and continued customer care since. Highly recommend you let Ion come out and give you a quote.

4 months ago

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Verified Customer

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Stephan Allensworth

I have had my panels for a few years, my electric bill went drastically down once online. Every aspect of my dealings have been exceptional. A couple months ago during an extremely heavy rain storm there was a small leak in the roof. I called them and they arrived the next day resolving the issue. This has been a great experience and ai highly recommend ION Solar

4 months ago

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Verified Customer

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Peter Ivan

They said what they meant and meant what they said. Lucas H. was amazing throughout the entire process. He went above and beyond because I’m difficult and had a-lot of questions; which he answered without complaining/commenting or wyning about anything. The installer guys were amazing as well. Did it all in one day. I have nothing bad to say about them.

4 months ago

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Verified Customer

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Bruce Britton

Awesome company! Wasn’t even thinking of changing over to solar and Mitch convinced us that is was a really good choice with how much sunlight we had access too during daylight hours. We were one of the first residence in the neighborhood that converted to solar. The installation was completed in about 6 hours and has worked perfectly since installation. We are now selling our excess power that we are not using. We have not had an electric bill since installation.

4 months ago

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Verified Customer

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David Hedges

We have had the system installed for 4 years now. ION clearly explained how much energy it would produce each year and it has been 100% for the 4 years. The cost was clearly explained and there were no surprise hidden charges suddenly appearing. We have had the system running now for 46 months with no problems and would recommend ION without hesitation.

5 months ago Edited November 8, 2025

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Verified Customer

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Tiina Rodrigue

I was sitting listening to a gf tell me how another solar provider did everything wrong for her, no permits, illegal placement, non-functional results. At that moment, my Ion Rep introduced himself and it was heaven. I have had a lot of installs of various products - this was the exact level of collaboration, communication, and cooperation that I have been looking for. I have referred friends and family because the product, pricing and experience was the best I have ever had.

5 months ago

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Verified Customer

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Joseph Marchio

I liked the presentation I got and decided to purchase my solar panels. Everything that I was told was true. I even added on extra panels to increase the amount of electricity I was generating and now I’m generating a little over 100% of the electricity I use. With the solar renewable energy certificates and the purchase plan agreement with the power company I’m actually making money. The money I save on the electric bill pays for monthly loan payments. I’m very happy I purchased solar panels about 6 and a half years ago.

5 months ago

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Verified Customer

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Julian Arredondo

I was so glad to find out Ion Solar had started doing roofing along with solar panel installation. Even though they didn't have to remove my panels to do the repairs on my roof, it was good to know if they did, they were the ones who installed them in the first place and would be the best to deal with removal. Will definitely be using them again if needed, and would for sure recommend them.

5 months ago

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Verified Customer

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Jason Hartberger

They showed up at the door and uh, the numbers worked out? We had been thinking about solar anyway but basically it boiled down to the value being tied to future rate increases and BOY HAS THAT WORKED OUT. The percentage off hasn't changed, but the $ figure has become significant. And as we get more and more of these AI data centers it's only going to get worse. The longer you wait, the more money you're leaving on the table... Also ION were gods, install was fast and 5 years down the line our roof hasn't had any problems, and system performance has stayed steady.

5 months ago

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Verified Customer

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Murry Smith

Let me tell you…. We installed our solar June of 21 and recently (4 1/2 years) received a letter from our HOA wanting official documents about the installation. I emailed ION and toot sweet they were on it!! My HOA received all they needed in record time. THANK YOU NICK‼️‼️‼️I have given their name out to many residents because #1 of their great customer then the $$$$ savings 😂

5 months ago

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Verified Customer

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Gary Jennings

I have been an Ion customer for approximately five years. The solar panels have operated better than I could imagine. My electric bill has been reduced significantly. I have had no pproblems getting in contact with customer service if I had a question and they are quick to respond. I highly recommend Ion Solar if you are looking into getting Solar panels.

5 months ago

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Verified Customer

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Mark Wisler

Ion Solar and their staff was very transparent about everything and always extremely quick to respond with answers. the techs were wonderful and helpful with questions during install and the salesperson was very knowledgeable and personable! everyone we worked with was jusy phenomenal and have made this process as streamlined and as painless as possible!

5 months ago

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Verified Customer

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Ashley

ION Solar was able to come through with my solar project in record time. The entire process was very pleasant from start to finish. I was not only given clear expectations of how my project will finish but informed every step of the way how my project is progressing. The best part of my experience about ION Solar is that there is always someone there to help and assist with any questions or concerns about the project. Everyone who I’ve spoken to at the company is very knowledgeable and is able to answer everything I’ve asked. Thanks to the entire installation and support staff for ensuring the success of this project. I am very pleased with how everything turned out and cannot ask for anything more of how amazing everything was. Everything came out as expected. Thanks to Ben and Roy.

6 months ago

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Verified Customer

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Chantal Bokassa

The sale person was cordial, respectfully and very knowledgeable about the solar panels. He explained things in simple English that even I understood. This help much in making my decision to go head thru the whole process. Including the loan application right on the spot. I was blown away of how quickly the bank approved me. I asked questions and I got straight answers from my sale person. Normally I never listen to door sale people but that day I listened to him at my front door and I let him in and I learned a lot about the pros and cons of solar panels. I read some about them back in 1999. Every team that followed after the first ION solar were all very professionals, knew what they were doing and explains things to me very basic English and with excellent house keeping. The installation team excellent by coming on time and getting the job installing the solar panels on my roof and installing ION electrical boxes and foing the convetdion and the connection. The solar panels installation took half a day. My overall ION SOLAR experience is very impressive. Try it yourself and see.

6 months ago

ION Solar Reviews