ION Solar: Read 2,134 User Reviews From Real Homeowners

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Verified Customer

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Sean Kennedy

Ion Solar is definitely the best company to go with! Unlike every other company they do the entire process in house. I’ve seen some negative reviews about ion, but I think it was just because people didn’t really pay attention when everything was being explained to them because everything was super clear to me And I know exactly what to expect the whole time. I honestly can’t understand why anyone wouldn’t go solar.

1 year ago

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Verified Customer

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Michael Choffel

Ion Solar has been very easy to work with. They had some problems with a couple of their sub contractors, but were extremely responsive in correcting the issues. Also after installation one of the panels was not producing power like the other 20 panels. They sent out a tech who assessed the situation and after some trouble shooting replaced the defective panel. In addition while replacing the panel there was some damage to the vinyl siding. They arranged for a company to come out replace the entire wall of siding. Very professional and responsive.

1 year ago

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Verified Customer

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Eden Celeste

I was surprised how easy it could be to get solar installed on our house. ION Solar works with you to determine the best location, they will reinforce your roof (if necessary) and will do all of the work to install solar panels, including educating you and how the process works. I especially like using the app to see how much money I am putting back into the grid, which saves me money on my electricity bill!

1 year ago

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Verified Customer

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Scott Janow

If you’re thinking about Solar Energy for your home, these are the guys you need to call! The process from estimate to installation to completion, the ION Solar team holds your hand the whole way. I received text and email messages as well as phone calls letting me know next steps, where the process was, it was an amazing journey and could not have asked for anything better in Solar business. You want ION Solar, call them now!

1 year ago

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Verified Customer

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Anthony Aguirre

ION Solar does great work at a good price. It did not take them long to install my solar system. I was surprised how fast they did the installation. I have an extremely low power bill because my system generates more power than I use. I believe the small about monthly $16 fee is for monitoring the system and local taxes. I am happy with the system. Hollie is very good at explaining everything a customer needs to know about the installation cost, the installation time and how the system works. Anthony

1 year ago

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Verified Customer

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D Boyd

I was approached by several different solar companies due to my house being in a prime location for the sun. However, John presented things in a way that was completely different from the rest. Once I accepted, ION made the process so easy. I received texts and could track the progress with their app. The installation guys took my OCD into account and made sure things were neat, the outside boxes weren't positioned and looking crazy, and painted the pole going the side of my house to match my vinyl. I would highly recommend John and the entire ION team to anyone :).

1 year ago

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Verified Customer

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Cathryn Acklin

ION Solar was very easy to work with from the very beginning. From planning/design of my solar panels to installation to operation, ION solar did an amazing job. They consistently kept in touch with me, made sure I knew what was going to happen next and answered any questions I had. It has been a year and a half since my system began operating and ION Solar still monitors my panels to ensure maximum production. Finally, everyone I have ever spoke to at ION Solar has been very friendly and always ensures my questions/concerns are answered.

1 year ago

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Verified Customer

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Gregory Aldridge

Offered American made panels. Perfectly matched number of panels to take advantage of rate structure in Arizona. Accurately forecasted monthly production and how it would affect monthly power bill. During hottest months I have saved 65% off the peak power costs without the system. During both pre and actual installation process, support for questions was readily accessible.

1 year ago

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Verified Customer

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Francisco Morales

As a disabled veteran, plus 30 yrs as a facilities manager for military hsg. I've had lots training in regards to contractors... In regards to solar all was new to me. Joe did a great job. Explained all to me. I was very comfortable with Joe. Now I would have no problem referring Joe and ion... I did have others approach me , but it was joe that I felt most comfortable.... Joe answered all my questions. Checked on me.... I'm very satisfied with my product... I would refer joe and ion ....

1 year ago

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Verified Customer

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Lesleigh Monarch

I had a great experience with Ion Solar. They were very professional. The process was clear throughout! I have to say ghe best part was working with the guys who came to shore up the roof to support the panels. They were very considerate of my living space and helpful. While I wish I could afford the battery system, the change in my cooling bills has been considerable. I feel good taking burden off the grid.

1 year ago

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Verified Customer

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Noah Mullins

Our experience from the initial meeting to the final installation was outstanding. Every detail was thoughtfully presented and thoroughly explained, ensuring complete clarity at every stage. Vaso was exceptionally knowledgeable, addressing all of our questions during our initial discussions with professionalism and patience. The installation process was seamless, and all promised timelines were met without exception. We couldn’t have asked for a better experience.

1 year ago

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Toni James

The sales person who actually got me interested was Justin S and every time I’ve called him about anything he has answered the phone for me and he is a shining star in my eyes. He has been invaluable asset to your company for me as a representative for you to me in helping me buy the solar for My home, get it turned on, and connect so I could ge tit actually connected cuz I couldn’t figure out how to for a while. Thanks for everything, Justin S!

1 year ago

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Verified Customer

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Robison Scheer

Honestly a great straightforward process. Probably not 100% perfect on the return but generating my own power is great and I get full credit back. I've had a couple of low to zero dollar electrical bills which is sweet. The panels are awesome and don't look totally out of place. Everytime I had questions for the customer service team they were answered in a reasonable time and always very welcoming. I do tend to ask dumb questions.

1 year ago

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Verified Customer

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Toni Sprandel

The whole process went very smoothly. The permits were done efficiently and so approvals came very quickly. The install day was perfect and it looks beautiful! They worked with us to accommodate our desires on where to place them (all on back side of our roof) which is west facing. Very well pleased with the finished product and it is working perfectly. 😊

1 year ago

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Verified Customer

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Sandra Davis

I’ve been an Ion Solar customer for under a year, and so far, I’m really pleased with the experience. Their team made the process easy, handling all the details like permits and inspections, which saved me a lot of hassle. Installation was smooth and efficient, and they kept me updated every step of the way. Even in this short time, I’ve already seen a noticeable drop in my energy bills. Looking forward to the long-term savings and benefits of clean energy. Highly recommend Ion Solar to anyone considering solar power!

1 year ago

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Verified Customer

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William Althoff

Our solar panels have been operational for 13 months. They have exceeded our expectations! The crew that installed the panels were awesome! Brent Johnson and sales were very helpful. The panels have performed exceedingly. So everyone wants to know…. My electric bill has been reduced more than the cost of the panels! It’s a win win! Thank you ION!

1 year ago

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Verified Customer

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David Smith

I've used Ion Solar for 2 different homes now. I also got my brother and his best friend to get the system. We all love it. I have full access to my system and I save money every month. My bill is $40 per month and the loan is $120 per month. Average electric in my area is about $220 per month so I'm saving $60 monthly easily. More savings in the summer of course. My HOA gave me issues and Ion took care of it all. Such great customer service.

1 year ago

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David Goble

Everyone that I've had dealt with at Ion had been easy to talk with if they didn't have an answer they would find someone who did. It would have been done sooner if not waiting on my insurance on my roof. It was rather quick when they put the panels up took the electrician about a full day to put everything in it's working order. Turned on today when I got home and will see in the coming months how it performs. I'm very satisfied with the work and their patience waiting on my roof.

1 year ago

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Verified Customer

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K Bell

Brandon was professional, transparent, and knowledgeable about the solar industry. He was attentive, available, and accommodating to our schedules, and followed through immediately. Solar is a big investment, but Brandon created a trusting relationship, and we signed up within the hour of our consultation. It was the best decision we made, and I recommend ION Solar to everyone to save money without the stress that comes with a large purchase. Thank You!

1 year ago

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Verified Customer

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Lee Gautam

I recently had solar panels installed by ION, and I’m extremely happy with the entire process from start to finish. The team was professional, knowledgeable, and made the whole experience easy and stress-free. They provided clear communication about the timeline, cost, and expected energy savings, which helped me feel confident about my investment.

1 year ago

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Verified Customer

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Stephanie Adams

I have nothing but positive things to say about ION solar. From the start to the end of my install. Chad C. has answered every question I had and if he didn’t know the answer he was back within minutes with the answer. Communication for the whole process was great too. Emails, texts and calls to keep me informed 100% of the time. I highly recommend ION solar! Great company and great people providing the services!

1 year ago

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Verified Customer

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Julia McGeary

Great communication, speedy install, and they were on top of everything, even dealing with the HOA for us. I never had any questions as they were answered before I thought of them. Recognition to Russ G. who was very thorough and very knowledgeable about his company and product. Install team was a wealth of knowledge also as they explained clearly what and how they were performing the work and how to operate it.

1 year ago

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Verified Customer

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Leonidas Koniaris

Great install. Very professional team. Paying for itself in 6-7 years. Be very aware of financing and run your numbers carefully. Also read everything very carefully before your sign so as to make your best choice. There are added expenses with taking the loan that make it a bit less economical. also once you sign they try hard to get everything going so make sure you know exactly what's best for you. If you are unsure about a decision (# of panels, loan, etc) hold off and figure it out.

1 year ago

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Verified Customer

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Christine Fragapane

Ion Solar’s representative, Cameron, expertly guided us through the entire process of purchasing and installation of our new solar system. The process of switching to solar power was very detailed. Ion Solar has developed an efficient process and Cameron was available to answer questions along the way from start to finish. We made the right choice for choosing Ion Solar for our solar power panel system.

2 years ago

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Verified Customer

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Paul Kojoglanian

The team at ION are superstars! Not only did they perform an expert installation, but they did it lightning fast with zero interruptions or issues. We are so happy to finally have solar installed at our home. The entire process was transparent, loaded with updates and the team provided excellent customer service. I would recommend ION Soloar again and again. Thank you guys so much!

2 years ago

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Verified Customer

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Gregory Peck

We are very happy with our solar panels. We had a few minor issues with the app but think we have that figured out. The only problem we had with the installation was that when the breaker was installed next to the breaker for the AC unit, the new breaker disrupted the connection to the AC breaker. We didn’t discover this until the first time we tried to run the AC and it wouldn’t work. We finally called an electrician and they confirmed that the breaker installed for the solar system was pushing up against the AC breaker just enough to disrupt it. It was no one’s fault, but it did cost us $150 for a service charge which was a bummer. Otherwise, we are really happy with the results and would recommend your company.

2 years ago

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Verified Customer

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Mohammad Farhang

Not sure how much money will save after changing to solar but I think this is a future oriented action since we need to invest for future as year by year price of electricity goes up. ION is a trustworthy company with good customer service who helped me when county did not approve the technical changes and they were always ready to fulfill county's requirements. One small complain is that they should give priority to customers who have been in process for a long time and try to finish their work asap.

2 years ago

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Verified Customer

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Sandra Narvaez

We are glad we decided to go Solar, after much consideration it only made sense. The entire process was very informative and easy. The team keeps you informed the whole way thru the process. We love it, our bill is extremely low between $25-$50 compared to $350 month during the hot Texas summer without the Solar panels. Mr. G did an amazing job explaining how the panels work. Our power has turned off twice and our Solar panels kick in within 2-5 seconds.

2 years ago

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Verified Customer

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Andrew Sytsma

Ion Solar was an absolute pleasure to work with! They were up front and honest from the beginning and helped us through the entire process. Everyone from their sales team to installation team was so respectful and kind. We have had them less than a year but have had no problems at all. We have already seen our electric bill reflect a 0 balance. Ion Solar has continued to check in on us all of these months later. We definitely made the right choice choosing ion Solar!

2 years ago

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Verified Customer

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Joyce Terry

In early May 2024 I was asked to explore adding Solar Electric Panels to my new home. When Griffin came to my house to provide me with all the information about ION Solar Program I accepted the offer and I am so happy that I did. By 7/22/2024 The Installation was approved and the service was soon started. All of the people that I worked with during the process were professional, informative kind. I would recommend the ION Solar Plan to all interested parties.

2 years ago

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Verified Customer

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Phillip Englishbee

I liked it all! From the initial knock on the door, the interaction and professionalism of the sales representative, to the seamless process of obtaining approval and the installation, Ion Solar had been superb. I'm so glad I decided to install with Ion Solar and the system is working extraordinarily. I cannot express how great the communication was, and continues to be with the company. Choose solar, choose Ion Solar!!

2 years ago

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Dikla

3 years ago Edited November 13, 2024

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Sanjay Manitou Springs, CO

I have about six months experience and everything's been fine. It seems like it's working out really well. I got the notifications by text messages when they were gonna be coming out and then they would come out at the correct time. If there was any problems I told them my concerns and it was done pretty quickly. Everything went well. There was some damage to the roof, but that was the only problem. They're pretty responsive to our questions.

3 years ago

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Justin Buda, TX

I recently had an issue with our HOA saying something about our solar panels and they got it resolved within the day. It was great. I was able to reach out, got an answer and talked to a human. I'm not producing as much as I thought I would, but it's also hard for this winter right now. They installed as plan. It was a bit niosy, but that was expected.

3 years ago

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Tyler Aurora, CO

After extensive research and talking to several different companies, the. The quality and the the pricing seems good. I like that they didn't use contractors and that everyone works directly for Ion. Installation was very smooth. They were very good about walking me through various steps and then good about answering questions. They're responsive about giving feedback for any any potential issues. They have good warranties too.

3 years ago

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Samuel Aurora, CO

It's worked perfect, I've had no problems with it at all. Getting them on the roof was easy. They just took a day. They sent the people out who inspected the roof and then they said they were coming and they came and they got them up there and got any trouble at all. Very easy. They answered all the questions I've had. I did have a couple times when I had trouble with the app and they helped me figure that out. They've been really helpful.

3 years ago

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Maximilian Buda, TX

I felt my salesman was really trustworthy. But the whole solar industry, there's a lot going on and ion is definitely no different. They didn't have the best financing option. It was definitely the best value for your money out there right now, its just not necessarily the best quality. It was smooth. I think they were in and out in a day, and I don't think they needed more time than that. I think they only had the power down for 15 minutes. It was remarkably fast.

3 years ago

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Michael Aurora, CO

I have a Direct Line to the the head guy there and anything we need, we just text him and he's on it. Our installation happened during the holiday season, so it took a little bit longer. And then also with COVID going on at the time, nobody wanted to come to work and it was all expected. Took a little longer than it should have, but it all worked out in the end. So far we haven't had any issues with anything. It's been going on, I think a year now.

3 years ago

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Steve Buda, TX

They kept me apprised of each and every single solitary development throughout the installation and procurement of the solar panels being put on my roof. We were well informed throughout the entire process. When they installed it they left 0 indication that they were ever here. In other words, there was no debris around my yard or around my house. They did it inside of 1 working day during the daylight hours. Minimal noise. It was just a very good experience.

3 years ago

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Verified Customer

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Steven Albuquerque, NM

Everything seemed pretty smooth. Install was fairly quick. They came early in the morning and they answered my questions and and gave me advice and tips on how to conserve energy. It went well. Whenever I had questions, if John couldn't answer them, he would always have a supervisor call me and they would also go over the contract. When we initially decided to go with with them, the contract was read paragraph by paragraph by one of the managers or supervisors with me and John. It was pretty informative and covered a lot of the bases.

3 years ago

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Rex Albuquerque, NM

3 years ago

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J Albuquerque, NM

It all went really smooth and according to what they had quoted us and so forth. We were very pleased with their service. They contacted us by text every step throughout the whole process. The installation went very well. It seemed very easy to for them to get everything set up. We didn't have no issues whatsoever. We've only had it for maybe four months and we really haven't had any concerns, questions, or anything going wrong or anything of that sort, so everything's been going good from start to end. The service that was provided was excellent.

3 years ago

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Deborah Albuquerque, NM

Their customer service was excellent. The team that actually came out to my house was excellent. They were knowledgeable and also the people that I did speak to on the phone were knowledgeable. The installation went smoothly. It was just a long process, though. There's a process or steps that you have to go through, but it was it was great. They were on top of it, when I called them and asked them a question they had somebody to answer. If they couldn't answer they would find somebody else to answer. They were pretty prompt,

3 years ago

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Verified Customer

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Lauren Albuquerque, NM

Friendly and informative staff that explained all my options to me. They were quick to answer, clear in their explanations and took the initiative to communicate with me. Installation went great. They showed up, they were descriptive and what they were doing. They installed it on the roof of my home quickly and efficiently. It's been flawless for us so far.

3 years ago

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Robyn Rose Oklahoma City, Oklahoma

I like solar except on these very hot days. It is more efficient and I enjoy the cooling.

2 months ago

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Deborah Shene Williamsburg, VA

I was interested in setting up solar power, and Ion presented as a reputable and organized company.

2 months ago

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Maria Espinoza North Las Vegas, Nevada

Very friendly..They give you all the information how it is. The installation was quick, very clean..

3 months ago

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Donna Bennington Newberg, Oregon

We are participating in the ION lease program. The whole process has been simple and moved quickly. Very pleased!

3 months ago

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Odessa Sawyer Espoo, Uusimaa

Ion has been wonderful, we are very grateful for our solar panels and hope to get more in the future!

3 months ago

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Marie Hoffman Santa Fe, NM

They spent time explaining the value of solar not only regarding the benefit to the environment but to my budget in the long term.

4 months ago

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