ION Solar: Read 1,839 User Reviews From Real Homeowners

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Verified Customer

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Ilia Becerra

Ion solar was great from start to finish! Installation was done in a reasonable time frame and have had no issues. I have had the panels going on 3 years now. I would recommend Ion for your solar needs!

8 months ago

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Verified Customer

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Karen Santos

The sales person Brandon was amazing! He kept us up to date from start to finish and always replied promptly with all our questions. The installers were very professional and courteous. Alex and the crew did an amazing job!

8 months ago

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Verified Customer

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Carolina Allen

They are very good they will help you from the start to the end. Very communicative . They keep you informed in any updates you f the process. I really recommend them and I’m very happy with the service.

8 months ago

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Alejandra Reyes

Great company! Staff is always on top of things

2 weeks ago

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Jacqeline Sanchez

Easy to work with. Always checking on you.

2 weeks ago

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Allan Wright

Ion solar was the only solar company I knew about

2 weeks ago

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Jon Daniels

Great service and honest trustworthy staff.

3 weeks ago

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Ty Decker

Great company, great service, with great products!

3 weeks ago

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Verified Customer

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Austin Pierce

ION made a seemingly overwhelming process, hassle free. The ION team from Mike that came out for our initial visit to Ayjia that kept us updated on the whole process were very quick to respond to any concerns or questions we had. I have recommend ION to several family members and friends, if you're going solar, I suggest going with this team!

8 months ago

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Verified Customer

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Tyler Weinischke

We were approached by ION when we purchased our home and it is one of the best decisions we could have made being new home owners. Not only has it saved us money, which as a family of four is always a win, ION made it easy to have removed and re-installed after having to have our roof replaced after a hail storm.

9 months ago

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Verified Customer

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Vercenia Scarbor

I love that the paperwork wasn’t complicated and that my Rep explained the process very well. Justin was very patient when it came to answering all our questions and concerns. I felt that he was honest and was not just looking to make a sale and we appreciated that.

9 months ago

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Verified Customer

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Jason Clancy

Brandon is a professional salesperson and clearly explained the solutions that Ion Solar offers. He was able to answer my questions, which often went beyond just the presentation he came to me with. Brandon made the process of working with Ion Solar extremely easy!

9 months ago

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Verified Customer

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Scott Neischel

We have been ION customers since 2019 when we had 35 panels installed. We enjoyed the panels so much we added 4 more in 2022. ION has always been extremely helpful and have fixed every concern we had to our satisfaction. We love not having an electric bill at all.

9 months ago

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Verified Customer

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Shelly Hanafin

Chad and his team got the job installed up and running in No time! Answered any and all questions I had ,and also advised me on how to deal with / inform my electric company of the installation. System was installed in 2020 and have had no issues.

9 months ago

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Verified Customer

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Juan Cerrillo

We’ve had our Solar array since June 2018, we had some issues of our system not producing and Ion helped us get with the inverter mfr to get it replaced and back on line, they did a great job staying on top of the situation.

9 months ago

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Verified Customer

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Jarrod

Really nice project from the start to finish. Communication was great. The process takes awhile but it is all communicated clearly so I know what is happening. I love having these solar panels and Ion Solar was such a good decision.

9 months ago

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Verified Customer

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Pat Negus

They are an easy company to work with and give exceptional service. I am so pleased to have gotten my solar installation. My electric bill is less than $200/year ! And most of that is to remain connected to the grid as I do not have battery backup.

9 months ago

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Verified Customer

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Melisa Lundgren

Everything from the initial meeting with Spencer to the set up of the solar panels was easy. I had a sound coming from the roof when it was windy one day, not long after the install and they came right back and fixed it. I haven’t had any problems and it’s saving me money which is the best part!!

9 months ago

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Verified Customer

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Anthony Boltes

Working with them has been pleasant our electric company was the only real problem we have had and the weather not cooperating as roughly 6 months later and my solar panels are still not turned on. But that’s not ions fault. Overall very positive experience.

10 months ago

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Verified Customer

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Taylor Ley

We had a lot of questions, were very apprehensive to go solar and held ION accountable every step of the way. They were very accommodating and patient with us and we are extremely pleased with the outcome. Our salesman, installers and customer service experiences have all been above satisfactory and were very happy we decided to go with ION.

10 months ago

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Verified Customer

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Rena Lanari

Going solar was the best decision for us, especially with energy prices rising as they have been. Ion Solar was impeccable throughout the entire process! Everything promised during the sales pitch was delivered, their communication was excellent, and the system is working perfectly.

10 months ago

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Verified Customer

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Kelly McKenzie

Very smooth process from sale to inspection. This team never leaves you in the dark regarding the stage of the project and what to expect. I have yet to deal with any customer service issues, so right now, I definitely recommend ION Solar for your solar project!

10 months ago

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Verified Customer

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Yesenia Fuentes-Colin

It's been great! The look of our solar panels are slick and modern qe love them. There customer service is awesome really feels personal any concern or problem that I have is fixed right away thank u Ion we are happy customers.

11 months ago

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Verified Customer

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Jay Geraci

Panels were installed along with an electrician on site, went up faster than I expected. There was a difference noted with the power bill for sure. However, we found out that we had a defective microinverter. A tech came out and found that some of the panels were labeled wrong, but she found the culprit and ordered a new one that showed up after a week. I took 3 calls to finally get another tech scheduled, which ended up being the same tech as before. She got the microinverter installed and checked everything before she left. As of right now everything is working perfectly👍🏻

11 months ago

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Verified Customer

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Julia Fraser

I’ve had a few solar sales pitches but Ion felt different. They explained everything clearly, took time to listen to my needs, and were very responsive when I had questions. The system is up and running and the process was smooth and relatively painless. I recommend Ion for your solar needs.

11 months ago

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Verified Customer

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Edelmiro Arroyo

From the start this company extended every opportunity to succeed and stay on schedule. Worked efficiently with HOA management and secured all the required signatures for processing. The installers were also very professional in every way!

11 months ago

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Verified Customer

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Edwin Bautista

Our solar system was just installed. The whole process was great. We were informed when the next steps were going to be completed. Jonathan's customer service was above and beyond. Thanks to Bailey and Justin who followed up after the first inspection. If you're looking to install solar I would recommend ION Solar!

11 months ago

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Verified Customer

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Jenna Kluth

The process was streamlined and easy. I liked having the app to track where we were in the process from the beginning after documents were signed to the end when permits were approved and the solar was up and running. The installation was quick and clean.

11 months ago

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Verified Customer

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Joshua Hoffert

I wasn’t even looking for Solar, but when I spoke with Sean L it became a parent that it would be foolish not to. ION is clearly the leader in this industry as well so once the decision was made to go with Solar, it was a no-brainer to go with ion!

11 months ago

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Verified Customer

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Marcus Berry

Overall I’m happy with my solar panels. A couple of cons would be the holes being cut into walls there were not repaired and I was told they would be repaired. The panels have been doing the job and they have lowered my energy bill.

11 months ago

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Verified Customer

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Roger Holliday

My son had recommended ION since they had done an outstanding job on his home.

1 month ago

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Verified Customer

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George Bereschik

They were very good. Took care of everything. HOA, PNM. Professional.

1 month ago

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Verified Customer

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Walter Sadowski

Professional, courteous and Timely. Sales person was outstanding!

1 month ago

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Verified Customer

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Mark Wisler

Ion Solar and their staff was very transparent about everything and always extremely quick to respond with answers. the techs were wonderful and helpful with questions during install and the salesperson was very knowledgeable and personable! everyone we worked with was jusy phenomenal and have made this process as streamlined and as painless as possible!

1 month ago

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Verified Customer

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Linda Adams

I am thankful and exceedingly pleased! Their sales team customer service, and installation team are all fantastic! They were & are patient/no-pressure, understanding of (my) personal needs & situation, helpful at every stage, professional yet personable, and accessible. They make me feel seen & heard and I was extremely impressed with the installers' work ethics, efficiency, and timely installation! I could not be happier with the process or results!

3 months ago

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Verified Customer

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Twyla Jones

I tried an initial solar company and they couldn’t work through the county minutiae. Upon a referral from a coworker, I called ION and they came in and got the job done. They were easy to work with and the process was completed in less than a year. I appreciated their constant contact and their willingness to keep me up to date through each step of the process.

1 year ago

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Verified Customer

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Canda Lambert

Charles A is my Sales Rep and I cannot say enough good things about his deep knowledge and kind caring manner in explaining all aspects of the decision and final purchasing of my home’s solar panels. He walked through every aspect of the process, sometimes answering and then drilling down into finer points clearly and patiently. I did purchase my system from ION. We are 2/3 of the way to hookup and every step has been smooth. The team that installed the panels were a well oiled machine completing the job ahead of the time promised. I highy, highly recommend Chuck A and ION!

1 year ago

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Verified Customer

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David Gerig

Everything we were told about Ion Solar was factual. We appreciate that our electric situation was analyzed and the needed number of panels were installed. Nine months of the year we use no electricity from the electric coop we are required to be connected. In the three months of summer when we use more electricity due to air conditioning our bills are still minimal. We are very happy that we switched to solar with Ion Solar.

1 year ago

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Verified Customer

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Charles Rogers

We have a relationship with Ion Solar for over 5 years and have used them twice now and will use them again should we need to. Great experience from financing and purchasing to installation and connecting our new panels to the grid. They have always been honest, truthful, and performed great work. The price was competitive and I know if there is an issue that they will fix it. Super happy with our purchases and the company.

1 year ago

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Verified Customer

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Rocio Gonzalez

We recently had the pleasure of working with ION Solar for my home solar panel installation in Cedar Hill, Texas. Their professionalism, communication, efficient permitting, and quality of work meet our expectations. The team was knowledgeable, responsive, and courteous throughout the entire process. The installation was seamless, and the final result is fantastic. I highly recommend ION Solar to anyone considering solar panels. Their exceptional service and top-notch quality make them a standout in the industry!

1 year ago

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Verified Customer

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Ian Kerns

I first met with ion back in 2019. The salesman was very informative. I was happy with the process. Everything was explained and the installation went off without a hitch. I was so satisfied that I purchased additional panels through ION in 2021. That installation didn’t start off to well but not at the fault of ION. ION communication was great every step of the way. Since 2021 my electricity bill has been $0 every month. I highly recommend solar to anyone and I highly recommend ION.

1 year ago

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Verified Customer

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Chris

Stacy was outstanding during the entire process with explaining the order of events to occur with my solar panel installation. Stacy was even quick to respond for questions that arose after my installation months later. The best part about this is it cost me zero dollars! Would totally recommend to anyone interested in transitioning from regular dominion power to solar panel installation!

1 year ago

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Jimmy Flora

I wasn’t knowledgeable about solar energy and was somewhat skeptical about it, too expensive, ugly roof top panels, etc. Ion Solar educated me about the environmental benefits of solar energy and the long term impacts. I purchased my solar system and it was installed and providing energy in just a few weeks. The added benefit is it also increases the value of my home.

1 year ago

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Verified Customer

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Ryan Henrie

We had a great experience purchasing solar from ION. From the sales person to the install it was a smooth and easy process. The delivery and pre-install process took longer than estimated but they kept me informed and updated. Install was quick and they had our system up and running in good time. The system has worked well with very few issues. I would work with them again.

1 year ago

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Mike Hoss

The entire experience was extremely professional and worry free. The team we dealt with took care of everything, and it wasn’t something we even had to make time for. Our solar panels look great, and have been saving us a ton of money on our energy expenses. I would definitely recommend using this company to anyone thinking of getting solar in the future.

1 year ago

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Verified Customer

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Jason Malach-Fuller

Chase (sales rep) who made his presentation was very thoughtful and forthcoming about the system and its benefits. We felt more than happy to go through with a 19 panel install. We were amazed with how quickly permitting and the physical install took. Even crazier was how much smaller our electric bill was the following summer. We hope this product lasts and keeps our energy costs low. We definitely recommend ION!

1 year ago

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Suzanne Wyatt

White glove service, advanced design, best technology. Joe was very knowledgeable, explained all the considerations and why ION chose their approach. We also talked with Costco/Sun Run and felt that not only was ION’s product and approach better, but the cost was much lower … than Costco! Our installation was over the past summer. No issues and we have seen huge savings on our electric bill during one of the hottest summers on record.

1 year ago

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Verified Customer

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Donte Johnson

ION amazed at every step! After doing research and getting real results of what companies do a great job throughout the entire process, ION Solar was at the forefront. From the first talk with Brandon B, I knew I got it right. The install was timely and I was informed of every step of the process through email and the app. The entire team from sales to installers all seem to be on the same page. I am extremely happy with the service they have provided!

1 year ago

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Verified Customer

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Andrea Steele

The entire process was smooth. We weren't pressured to purchase, we were informed and educated about options. They took my desire for where to place the panels into consideration based on future trees I planned to plant. They even adjusted the plan to make sure it wouldn't impact my landscaping. They followed up efficiently and quickly and kept us informed throughout the entire process.

1 year ago

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Sean Kennedy

Ion Solar is definitely the best company to go with! Unlike every other company they do the entire process in house. I’ve seen some negative reviews about ion, but I think it was just because people didn’t really pay attention when everything was being explained to them because everything was super clear to me And I know exactly what to expect the whole time. I honestly can’t understand why anyone wouldn’t go solar.

1 year ago

ION Solar Reviews