ION Solar Reviews
9.8
Overall Score
Verified Customer
Review Source
Sherman Scullark
When it comes to solar ion is the way to go , they where so patient and very informative through this whole process, everything they said they would do they did , and went above and beyond to get me the best rates possible, they kept me informed with everything step during the process, also they have very respectful and trustworthy installers, thinking of solar go Ion !!!
10 months ago
Verified Customer
Review Source
Margaret Grubbs
The customer service is excellent from start to finish. They answered all my questions and I didn’t feel any pressure to purchase. They answered all panels have helped reduce or eliminate payments to the electric company and I am very satisfied with my purchase. I would recommend ION Solar to anyone thinking of purchasing solar panels for their home.
10 months ago
Verified Customer
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Michael Guynn
ION Solar has been a game changer for my household. I was very skeptical about Solar and after years of sales people trying to get me to sign up the right person from ION showed up on the right day. So far I have been very impressed and what my salesman Brandon told me was going to happen has come to fruition. I haven’t had any issues to this point but feel confident that the ION team will be there when needed. I highly recommend ION Solar.
11 months ago
Verified Customer
Review Source
Marco Sereseres
I've been with Ion Solar for a little over a year. Aside from a "bump in the road" with an inverter going down due to a power surge during an electrical outage, Ion Solar has been a good company and I'm happy with my investment. Thanks to Robert C and all the staff at Ion, my family and I are pleased and look forward to the future with Ion.
You all are great...thanks for all you do.
11 months ago
Verified Customer
Review Source
Lauren Barrow
We had a great experience from start to finish! Ladereck M was great to work with. He was extremely knowledgeable and did such a great job helping us understand the process and how it would benefit us in the future. The Ion staff communicated regularly throughout, we’re always available to answer questions. The install installation went great, and we are very happy with our solar. I would 💯 recommend Ladereck and Ion!
11 months ago
Verified Customer
Review Source
Twyla Jones
I tried an initial solar company and they couldn’t work through the county minutiae. Upon a referral from a coworker, I called ION and they came in and got the job done. They were easy to work with and the process was completed in less than a year. I appreciated their constant contact and their willingness to keep me up to date through each step of the process.
11 months ago
Verified Customer
Review Source
Canda Lambert
Charles A is my Sales Rep and I cannot say enough good things about his deep knowledge and kind caring manner in explaining all aspects of the decision and final purchasing of my home’s solar panels. He walked through every aspect of the process, sometimes answering and then drilling down into finer points clearly and patiently. I did purchase my system from ION. We are 2/3 of the way to hookup and every step has been smooth. The team that installed the panels were a well oiled machine completing the job ahead of the time promised. I highy, highly recommend Chuck A and ION!
11 months ago
Verified Customer
Review Source
David Gerig
Everything we were told about Ion Solar was factual. We appreciate that our electric situation was analyzed and the needed number of panels were installed. Nine months of the year we use no electricity from the electric coop we are required to be connected. In the three months of summer when we use more electricity due to air conditioning our bills are still minimal. We are very happy that we switched to solar with Ion Solar.
11 months ago
Verified Customer
Review Source
Charles Rogers
We have a relationship with Ion Solar for over 5 years and have used them
twice now and will use them again should we need to. Great experience from financing and purchasing to installation and connecting our new panels to the grid. They have always been honest, truthful, and performed great work. The price was competitive and I know if there is an issue that they will fix it. Super happy with our purchases and the company.
11 months ago
Verified Customer
Review Source
Rocio Gonzalez
We recently had the pleasure of working with ION Solar for my home solar panel installation in Cedar Hill, Texas. Their professionalism, communication, efficient permitting, and quality of work meet our expectations. The team was knowledgeable, responsive, and courteous throughout the entire process. The installation was seamless, and the final result is fantastic. I highly recommend ION Solar to anyone considering solar panels. Their exceptional service and top-notch quality make them a standout in the industry!
11 months ago
Verified Customer
Review Source
Ian Kerns
I first met with ion back in 2019. The salesman was very informative. I was happy with the process. Everything was explained and the installation went off without a hitch. I was so satisfied that I purchased additional panels through ION in 2021. That installation didn’t start off to well but not at the fault of ION. ION communication was great every step of the way. Since 2021 my electricity bill has been $0 every month. I highly recommend solar to anyone and I highly recommend ION.
11 months ago
Verified Customer
Review Source
Chris
Stacy was outstanding during the entire process with explaining the order of events to occur with my solar panel installation. Stacy was even quick to respond for questions that arose after my installation months later. The best part about this is it cost me zero dollars! Would totally recommend to anyone interested in transitioning from regular dominion power to solar panel installation!
11 months ago
Verified Customer
Review Source
Jimmy Flora
I wasn’t knowledgeable about solar energy and was somewhat skeptical about it, too expensive, ugly roof top panels, etc. Ion Solar educated me about the environmental benefits of solar energy and the long term impacts. I purchased my solar system and it was installed and providing energy in just a few weeks. The added benefit is it also increases the value of my home.
11 months ago
Verified Customer
Review Source
Sandra Rohde
Everything went smoothly. Ion did a great job of keeping us informed during the whole process.
1 month ago
Verified Customer
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Opendoor Property Trust
The sales rep was friendly, honest, and professional. The product delivered as described
1 month ago
Verified Customer
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James Preston Iii
Friendly staff and easy to work with. Overall very happy with their product and service.
1 month ago
Verified Customer
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Edgar Avila Vergara
Easy process really easy fast and quick installation and professional service/quality
1 month ago
Verified Customer
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Misty Richard
The rep., Calvin was very knowledgeable and professional. The whole process was very streamlined.
1 month ago
Verified Customer
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Angela Johnson
I like the quick response to my inquiry. The process was very easy. They did most of the work.
1 month ago
Verified Customer
Review Source
Melinda Howard
Mitch was the absolute best in explaining everything about ION solar. Once they got started it was smooth sailing. Continuous up dated, emails and calls. Keeping me posted on the installation process. As time progressed. Everything was quick. Surprisingly, even with connection with Dominion Power. If I had any concerns at all. I just sent Mitch a text or email and he was on it and got back sometimes with the hour. I couldn't have ask for a better response. I cannot say enough good stuff about how ION and Mitch with their customer service. OH!!!!!! The solar unit works great. I saw lower AC bills and now that it's winter again. My electric bill savings are phenomenal.
1 year ago
Verified Customer
Review Source
Flor Garcia
From the time the ION walked thru our home, we were really taken by his personality, friendliness, expertise and was not a pushy salesperson. He explained everything very detailed and worked with our budget. It was a smooth transition, that we ordered another set of panels 3 years later, to become fully solar. Both times the transition was smooth sailing. We are pleased with our panels, the savings are amazing. No electric bills. We also have been able to sell some of our energy every month. We loved getting a refund back from the government for installing the panels. We loved that ION also furnished us with energy saving lightbulbs, thermostat and a nice giftcard. They check up on us, remember our birthdays and much more. Great company to work with. Thank you so much.
1 year ago
Verified Customer
Review Source
Charles M. Runyon
I was very impressed with how ION managed the install of my system. Everything was completed in one day but the part that took forever were the 2 inspections done by the city permit and Nevada power. If I remember correctly that tool 3 months before the unit was on line.
ION calculated I would need 10 panels to provide enough power for my usage. My average electric bill was 65.00 winter and 120.00 in the summer. Now with the system my bills are 20.00 in the winter and 75.00 in the summer.
If you are thinking of having a system installed for saving money, your not because I financed everything which for me I pay 121.00 a month for 10 years and adding that to the electric bill my monthly budget for power is greatly increased.
The only difference is I'm buying something and not just sending money to the power company.
After 10 years when the system is paid off I will save money monthly but the warranty is 10 years so who knows how that will go.
My other concern is later if I have a problem with it will ION still be in business and if not who will I get to service it?
Over all its a great thing to add to your home but if your trying to save money---your not.
1 year ago
Verified Customer
Review Source
Anton Morrison
It’s been about 2 and half years since we had the panels installed. We are happy and thankful for an incredible job well done! There were many interactions with everyone involved with the installation from ION Solar and all of them were positive. We did not have a single issue or concern. From the knowledgeable, polite, and punctual staff to their positive relationships with county and state workers, this has been a
flawless and pleasant experience. The ION SOLAR checklist for filing the paperwork with the state/ county/power company was also an invaluable help, allowing the filing to go flawlessly. Thanks! Photon power!!
1 year ago
Verified Customer
Review Source
Jonathan Saunders
ION has diffracted itself from all other solar companies through technology and their exceptional sales approach. We were shopping around for a solar solution and came across ION when they stopped by our home simply introducing their products rather than trying to sell me something. Skeptical, I asked the same questions I’d asked the other companies and to my surprise, their answers made sense. After signing up, the process was seamless. No downpayment, no installment fees, no permanent fees, no hassle. They even made my first installment payment due to delays in the local municipal inspection and activation process that was outside of their control. I highly recommend ION for anyone looking to install solar. I’ll leave the technical details to them, but I can attest to the fact that their system design is far superior to any others I’ve looked at. Shine on ION! You’re doing a great service for the community!
1 year ago
Verified Customer
Review Source
James Whitehead
Amazing Experience with ION Solar!
Choosing ION Solar for my solar energy needs was one of the best decisions I’ve ever made! From start to finish, their team provided exceptional service, unmatched expertise, and a seamless process that made going solar a breeze.
What impressed me the most was their professionalism and attention to detail. They carefully assessed my home’s energy needs and designed a system perfectly tailored to maximize efficiency and savings. Every step of the process—from consultation to installation—was handled with care, transparency, and precision.
The installation team was punctual, courteous, and left everything spotless when the job was done. And the best part? My energy bills have already dropped significantly, and I feel great knowing I’m contributing to a more sustainable future.
ION Solar truly sets the gold standard in the solar industry. If you’re considering solar energy, don’t hesitate to work with them—they’ll exceed your expectations!
1 year ago
Verified Customer
Review Source
Deborah Gustason
This company is the best I've ever dealt with. Their employees are top notch. I have been kept in the loop from start to finish, not only from my Rep, Lauren, but also her collegues. I always knew at what point we were in the process. My roof replacement was included and it was completed in one day. The workers were a well oiled machine. When it was time for my panels to be installed, same experience. Wonderful and professional employees who kept me aware of every step. My rep has been by my side through it the entire process and she is the absolute best! If you are looking into solar, stop looking now. ION Solar is the place to call.
1 year ago
Verified Customer
Review Source
Neethi Mohandas
Great company to get your solar installations from. The rep explained everything with transparency from the beginning of the process and set the expectations clear. The operations team took over and came up with a game plan for installation. They explained the roof situation and let us know what options we have to proceed . Any problems found during the installation was addressed by the operations team. Everything from following up with HOA to getting the permits from city was completed by the team. ION Solar is highly recommended when it comes to your solar needs and they take care of their customers very well.
1 year ago
Verified Customer
Review Source
Priscilla Ohene
I recently had Ion Solar install a solar panel system for my home, and the entire experience was impressive from start to finish. The sales team was knowledgeable and didn’t pressure me into making a decision, which I really appreciated. They took the time to explain the benefits of going solar and answered all my questions about the installation process, costs, and expected savings.
The installation team was professional, punctual, and respectful of my property. They completed the job quickly and cleaned up afterward, leaving everything in great condition. Ion Solar also handled all the paperwork for permits and incentives, which made the process seamless and stress-free.
Since having the system installed, I’ve noticed a significant reduction in my electricity bills, which aligns with the estimates Ion Solar provided. The system’s performance has been consistent, and I can monitor my energy production through their app, which is a nice touch.
Overall, I would highly recommend Ion Solar to anyone considering solar energy. Their team is professional, efficient, and genuinely committed to providing a high-quality product and service. The experience has been fantastic, and I’m very pleased with my decision to go solar with Ion Solar.
1 year ago
Verified Customer
Review Source
Anna R
I am so happy with my new solar system!! I researched providers for more than a year before selecting ION Solar. They did an awesome job from the first contact and the representative that came to assist me was able to easily answer all my questions. They kept me informed, scheduled installation, permits and final inspection of their job. My new bill was only $37.00! I am sure it will go lower, but already I am saving! Their installers were on time, organized and worked quickly to get me system placed. Their electrician did a beautiful job! So, I am a very happy customer! Now, I won't have to worry so much about the continuous rate hikes!!
1 year ago
Verified Customer
Review Source
Ryan Schall
What can I say that would better help you the reader understand the delight it was to work with ION Solar. EVERYONE, from the initial person knocking on my door, to the support team now years after install, have been nothing but helpful and great. I have heard plenty of horror stories from my neighbors and family about the companies they went with. While I just brag at the excellent customer service and quality product they provide. Most of my neighbors have had 1-2 repairs or replacements with their solar panels. They did not go with ION like I did and now suffer. I was the first to install and tried to recommend to everyone and have had NO ISSUES. Now my neighbors constantly tell me “we should have gone with your guy”
1 year ago
Verified Customer
Review Source
Gordon Simon
Here we are in November, my solar has been on for roughly 10 months. I've had a hot Oklahoma summer with them on. Not a electric bill over $46 except for 1 month. The hottest month it was $92. Looking to see how many credits I build with PSO during the winter for summer use. Someone is always at the house so the AC stays on.
They took care of the approvals and we coordinated with my HOA for their approval.
The installation guys were excellent.
I'm not going to say I didn't have worries through the process. I now realize my worries were unfounded.
My sales rep Mike, was excellent. I met him first as my wife was out of town, (they want both homeowners there). When she returned, he gave a solid presentation, was able effectively answer our questions and we made adjustments to the amount of panels and got a real time cost.
Overall. It was pretty quick on install. You have 2 months before your payment starts. They will re-imburse you for the months you pay for electric and your solar panel note. I did not utilize that option bc it was during the winter and my bill was $17 (I have gas heat). If it was the summer, it would probably be a different story. It was roughly 5 months before PSO had everything rectified.
This is a somewhat extensive review. I understand. I know that purchasing solar is a big deal. But it is worth it. I'm an energy producer now. Not just a consumer. I produce for the grid, they send it back. They don't have to maintain it. It is a win for them too. Eventually, I'll have ION put in reserve battery packs.
ION is a solid company. They are good people.
1 year ago
Verified Customer
Review Source
Abe Walker
Usually not a great fan of Door to Door marketing but ION has been an exception. They were respectful since the beginning of the conversation and great to work with.
From the get go, design phase, they were easy to work with and patient helped in making changes and help in getting necessary approvals and permits during the installation process. Since most of the communication were over SMS or Email, it was easy to work with with written communication across the phases.
They also took care of the permits and approvals from HOA to City/County approvals.
Also helped in financing with low APR that helped in replacing my electric bill with this but also get value for money.
Overall, great company to work with and quality of service.
As for the maintenance, though there were initial hiccups in reaching the team, once I did, they did great. Proper follow ups and estimated time of completion and the issue is resolved with minimal effort from me.
1 year ago
Verified Customer
Review Source
Peter Bables
The first thing I noticed and liked was the initial contact; me being totally ignorant on how the solar process works with your home and your energy provider was explained it in detail more then once, Mike made SURE I understood everything and if I had questions a few months later he took the time to explain it patiently and said to contact him anytime.
Second: I was able to follow the installation from beginning to end step by step.
Third: The installers were fast, accurate and left NO mess on the property and one of the installers gave me some very useful information on saving energy even with solar panels.
Fourth: The solar panels are not visible from the street.
Fifth: I AM COMPLETELY SATISFIED!
1 year ago
Verified Customer
Review Source
Kyaw Soe Hlaing
I recently had the pleasure of working with Ion Solar, and I couldn't be more satisfied with the entire experience. Initially, I wasn't planning to install solar panels, but after meeting with Jake, who provided a thorough and data-driven explanation, I was convinced. He walked me through every detail, from the benefits of solar to the process and pricing, which were both reasonable and transparent.
The installation process was equally impressive. The team was highly professional and punctual, arriving right at 7 am as scheduled. The electrician answered all of my questions and ensured the installation was neat and tidy. From start to finish, everything went smoothly, and I couldn't be happier with the result. Ion Solar did an outstanding job, and I highly recommend them for anyone considering solar energy!
1 year ago
Verified Customer
Review Source
Michael Ferguson
I heartily recommend, without ANY reservation, the sales, service, installation, and follow-up of ION Solar! Since my first system installation in 2020, and the additional panels installed in early 2024, my electric bill has plummeted from over $350/month average to less than $100/month [and most of THAT has been the additional ‘fees and add-ons from the power company].
The system generation and monitoring is easy, and I can see/track trends depending on the weather; daily, weekly, and monthly displays make monitoring easy to understand.
The ONLY problem I’ve ever experienced was a blow fuse … and that was quickly identified and rectified!
Without a doubt, installing with ION Solar has been one of the best decisions I’ve ever made, and I will probably be adding a system to my rental home in the not-too-distant future!
1 year ago
Verified Customer
Review Source
Wendy Finkelstein
Ion Solar has been the best decision our family has made for our future electric future. Everyone in the company has been more than excellent to work with. From our first introduction meeting about the company, to meeting the sales manager, to signing the papers, the installers, home office etc you could not ask for a more professional company. ION Solar handles everything they said they do They do not out source any of their work or maintenance. If you have questions, they are very quick with a response. Most of all, the saving you will get over the course of your contract is amazing. With the cost of everything going up, why wouldn't you want to lock in your electric rate with a buy back program??? It's a win-win situation with ION Solar. Don't wait. They are a trusted company and will do right for you.
1 year ago
Verified Customer
Review Source
JVMI
Wow! From start to finish, what an amazing team at Ion Solar. I’m a first time homeowner and always wanted to invest in solar panels. We live in a new construction community and we had a ton of vendors selling their products and services to us especially for solar. Nick and Brandon were the front line and were so kind, knowledgeable and professional. They were not pushy at all. Every question I had was answered and I learned quite a bit from them. The communication was top notch and the install team did a wonderful job. The install team was communicative, polite, punctual and respectful of our property inside and out. Loved they wore booties in my new home (didn’t even ask them to do so, they came prepared). We are only less than two months in with solar and we are saving so much money on our electric bill. Thank you Ion Solar! We are very happy!
1 year ago
Verified Customer
Review Source
Seth B
From day one through to completion, it has been a great pleasure and experience working with ION Solar. From the sales team to the various support teams and finally the installation team, everyone was extremely knowledgable and personable. They communicated during every step of the process so I never had to guess what was going to take place next. They also took care of everything! All the City, HOA, and Electric company Approvals and Inspections. I did not have to do anything. With the system now complete, there nothing I would change. My only regret is that we didn't engage with ION Solar sooner.
1 year ago
Verified Customer
Review Source
Cooper Aurora, CO
They have been very helpful. There was a time, a couple times where it's took a little while to get an answer, but other than that, pretty solid. They scheduled us for date to install and they were able to come out and just get everything done in one day for the most part. Obviously we had to allow access into our home and things, but it's pretty easy, and pretty efficient. There was one thing they had to come out and do again based on an inspection from the county, but other than that, it's a very simple process. It's been great equipment. I haven't had any issues with it so far, its been very easy to understand and we are definitely getting the benefits of the panels.
2 years ago
Verified Customer
Review Source
Cindy Calder
ION Solar made the whole process of getting solar panels installed and financed super easy. Spencer did a really terrific presentation that made every detail easy to understand. Something that I really like is the app that one can install on one’s phone where one can track the entire process from paperwork to installation, then an app also shows exactly how much energy production is occurring daily. Pretty cool. Granted, I don’t know the science behind all of it and can’t give you a ton of scientific data, but I the only part of my utility/electric bill I pay every month is the connectivity charge that keeps me connected to the grid. That’s it. Period. Even in the summer when I happen to run my AC or my holiday lights at Christmas. ION will assess the solar needs of your family. They made it easy. Everybody I have worked with was super professional, friendly, and respectful. I’ve heard of a lot of hassles with other companies in the area, especially after our torrential hailstorms, but my solar panels came through completely unscathed.
2 years ago Edited March 4, 2025
Verified Customer
Review Source
Kenneth Millender Sr Albuquerque, NM
I generally don't do reviews. Ironically, I give reviews a great deal of consideration. After extensive research and after interviewing seven Solar companies, we decided to go with ION Solar. The professionalism and personal attention was head and shoulders above the rest. The genuine integrity we encountered during the entire process was more than we expected. Every objective our Energy Consultant discussed prior to, during, and subsequent of the installation was accomplished. The ION team kept us informed during the entire process. The level of stress associated with this endeavor was absolutely zero. Eric, our Energy Consultant along with Sophia, our Project Coordinator, were there for us during the entire process, literally just a phone call away. The inspector, the design team, the installers, and the technicians were incredibly professional, courteous, respectful, patient, and proficient. We were thoroughly informed and kept abreast of many significant details associated with our Solar project. This team was virtually surgical in bringing our green energy system to fruition. We were treated as family. Every question or concern was treated with the utmost respect and attention. To Sophia, Eric, James, Tony, Jeremiah, Ron, and all who contributed, we give ION Solar a "�Two Thumbs Up"�. My wife and I , would highly recommend to anyone seeking to go solar, "�ION SOLAR "�,a "�Hall of Famer"� of a company. We are thoroughly satisfied with the finished product.
2 years ago
Verified Customer
Review Source
Susan Albuquerque, NM
I'm very, very happy with their service and the products. And I really appreciate the fact that they brought wonderful financing to me since I had, had a bankruptcy and the financing allowed me within a shorter period of time, just two years after the bankruptcy was closed, to be able to qualify. They have microprocessors for each solar panel and that enables easy diagnosis in case something goes wrong. They came up with a plan for the solar panel. They got the plan approved. They came and installed everything in one day. They were very easy to work with, they were very efficient and I couldn't say more positive things about them. They were excellent.
3 years ago
Verified Customer
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Corey Sadowsky
The process was very simple and straightforward. Everyone I interacted with was friendly and professional.
2 months ago
Verified Customer
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Gregory Sanders
The process went smoothly, they kept us updated throughout the whole process and the installation process went off without a hitch.
3 months ago
Verified Customer
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Sherry Pritchard
I love that I don’t have the hefty electric bills each month and highly recommend ION Solar. Trust me, you won’t be disappointed.
3 months ago
Verified Customer
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Abbey Adams-Sands
So far we’ve had great customer service and communication, ION is more expensive than other companies, but we’ve had a great experience so far and think it’s worth it!
4 months ago
Verified Customer
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Stacey Linnell
I decided to install solar panels in 2020. Ion solar was easy to work with. I have reduced my power bill by more than half. I have not been disappointed!
4 months ago
Verified Customer
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Kameron Romero
I wa really appreciative of the professionalism of Giovanni F and the knowledge he brought along with making everything simplified and making us comfortable in trying Solar
4 months ago
Verified Customer
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Vijay Lamba
We are an old couple and wanted minimum hassle from our end for solar installation.
ION made it such a great hassle free experience.
Excellent communication and awesome job.
5 months ago
Verified Customer
Review Source
Christopher Lancaster
Ion solar handled everything professionally even when mvea denied the first design of our system. Ion kept us informed of the communications between Ion and mvea and any new design changes to meet mveas guidelines
6 months ago
