ION Solar: Read 2,134 User Reviews From Real Homeowners

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Verified Customer

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Brian Noviskis

The sales team was friendly and energetic. The installation team has quality people who are not only good at what they do, but possess strong customer service skills. Communication after the installation regarding rebates and refunds was lacking and the sales team appeared to have a high degree of turnover.

6 months ago

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Verified Customer

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Peggy Montoya

I was very skeptical at first, but Gloria was very knowledgeable and answered any questions I had. It was a fairly easy process. I’ve had no issues as of yet. I’m happy with the results and service.

6 months ago

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Verified Customer

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Andrew Gardner

They have their own technicians that do the work as opposed to subcontractors and they made the process very easy. And I don’t have any complaints with the work done or how my solar panels have been working.

6 months ago

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Verified Customer

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Elisabeth Earles

The salesman was enjoyable to work with and the installation was quick and done in a timely fashion. Everything was done just as I was told it would be and they kept me informed each step of the way!

6 months ago

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Verified Customer

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Connie Crowell

I appreciated how clearly everything was explained. I never felt pressured, and I had all the information I needed to decide if solar was the right decision for my home. Every question was addressed!

6 months ago

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Verified Customer

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Geneve Darcey

Ion is the best solar company! Brandon Baird was our contact with the company from the very beginning. He got us a great deal and continues to help us. We highly recommend Ion.

6 months ago

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Verified Customer

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Kevin Huber

ION was very responsive to questions during the build process and worked with the city to expedite permits. The installation was fast with no issues and they walked us through the app. Great people to work with!

7 months ago

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Verified Customer

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Bryan Stump

Easy to see progress on app, fast and friendly service when I called with questions, from the proposal to the installation was top notch. I highly recommend them to everyone.

7 months ago

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Verified Customer

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Lisa Murray

This has been a very smooth process working ION. From the sales team to the installation crew, communication was clear & timely. I’m excited to reap the savings from my solar panels. I highly recommend

7 months ago

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Verified Customer

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Douglas Brogdon

What a great experience! Ion does it all for you. The Ion team handles all steps in the process from start to finish. They know what is required and how to get it done with no stress on the homeowner. “NO STRESS “

8 months ago

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Verified Customer

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Valerie McGee

Try came to my door as salespeople and explained thoroughly their program. Adrien has been very responsive to any and all of my questions. I am looking forward to the. Completion of the project!

8 months ago

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Verified Customer

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Vineeth Manchineella Hinton, Alberta

Excellent work—completed exactly on time

2 weeks ago

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Verified Customer

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Winnifred Alexander Baltimore, Maryland

From the beginning the staff were very friendly, helpful and honest

4 weeks ago

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Verified Customer

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Marini Salamo Oleaga

Amazing service. From the beginning Brandon help us with the whole process and explaining the whole process. The one in charge of the installation, inspection and final approval where great with the job and cleanness. Definitely recommend the company.

9 months ago

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Verified Customer

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Lorraine Oliver

The salesman was courteous and did not require any upfront money. We bonded as Christians. The rest of the team had all the steps covered explained and followed through. The staff was on time and courteous. My friends who referred me expressed great satisfaction with their installation so I expect mine to be the same!

9 months ago

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Verified Customer

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Dale King

The whole team, from my salesman Chad, to the people keeping me up to date on the progress with the permits, to the install pros were top notch professionals. Glad I chose Ion and they'll be the ones who do my add on work in the future! ( I see another battery being installed soon)

9 months ago

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Verified Customer

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Luis Antopia

I chose to work with ION because I performed my own research & found all information waa accurate & to my satisfaction researching from warranty, materials, solor panels grade, workmanship, talked with neighbors etc. I did my due diligence before spending a penny. I've been a very satisfied customer since April 2025.

10 months ago

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Verified Customer

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Preston Mein

They have been in business longer than most which says a lot. Every single person I have dealt with from Ion Solar has been super professional and friendly. Technicians were very efficient and quick with their work. Has been a pleasant experience to say the least. Highly recommend to anyone looking to go solar

10 months ago

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Verified Customer

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Dorothy Martinsen

I like the idea of solar panels, saving me on energy. And that’s exactly what it has done. My power bill is manageable and it’s nice to see it lower especially during the summer when there’s more sun. It was good customer service and I appreciate the work that was done.

10 months ago

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Verified Customer

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Kathy Pruitt

If this is for Scott Foster, who helped us, he and his wife were great people! Helped us with all our questions always stayed in touch. that said it’s been 10 years so time flies when you’re having fun. Go ION and prosper!

10 months ago

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Verified Customer

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Gertrude Sneed

I was impressed with Kaden's personality and professionalism. He welcomed all of my questions. He explained everything in detail until I under stood. He never appeared to be bothered or in a rush. I felt comfortable and confident in my decision to work with ION. I feel that this will be beneficial for the future.

10 months ago

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Verified Customer

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Ronald Stricker

We had numerous solar sales reps knock on our door. Clay from ION was the first that I ever trusted to listen to and consider solar. He explained things thoroughly and answered our questions and concerns. We have been happy with panels and overall system so far.

10 months ago

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Verified Customer

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Lisa Bacon

Thank you to the Ion Team for getting me set up with Solar panels in 2022 and in a few short days there will be a battery backup system installed for these panels. Each Team are very knowledgeable and helpful through every process.

11 months ago

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Verified Customer

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Alfred Stanley

My system has been in operation for over five years. For the duration it has exceeded original production estimates. Ion has also been extremely helpful with establishing my SREC account and resolving Enphase reporting concerns.

11 months ago

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Verified Customer

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Joseph Amos

Most smartest thing we did for the house, I can not begin to tell you all, how satisfied with this solar system from the ION, we had it for over ten years and still going strong and top of all we pay almost nothing and we get credited from Dominion powers.

11 months ago

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Verified Customer

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Deneen Nunn

I liked that they checked my roof prior to the installation to verify that it was in good shape. Installation was fast and easy. The technicians were friendly and professional. I have never had any problems with my solar panels. I highly recommend ION Solar!

11 months ago

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Verified Customer

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Jeffrey Gibbons

I liked the friendly and knowledgeable sales person, the quick installation, the 10k tax break, the monthly bill that does not change for 30 years, the $20-$40 monthly checks I get back from Dominion power, and the insulation from rising electricity prices for 30 years.

11 months ago

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Verified Customer

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Kristen Horn Portland, OR

Great communication, and so far everything is going as planned.

1 month ago

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Verified Customer

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Jessarel Sebido Denver, Colorado

Good quality and service. Explained to us very well and they have a good offer

1 month ago

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Verified Customer

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Lincoln Kerger Chesapeake, Virginia

ION Solar has been prompt and professional every time. A pleasure to work with!

1 month ago

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Verified Customer

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Dang Nguyen Waldorf, Maryland

Professional services and quickly responding your questions.

1 month ago

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Verified Customer

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Erin Caverly

Worked with me to get the panels installed quickly prior to me leaving for a deployment. I did have a couple months every summer that I continued to have an electric bill, but once I updated my AC units to energy efficient units, I have not had an electric bill, which is awesome. Have not had any issues with my panels in these first 4 years. Very happy to have gone with Ion Solar!

1 year ago

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Verified Customer

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James Loomis

I had multiple bids from several residential solar companies, and ION was the only one who was able to match my monthly system cost w my historic electricity bill. The team even went above and beyond by replacing my main service panel 2 weeks before the scheduled solar install when I experienced an electrical failure on my old panel, which saved me a ton of money. The installation of the panels was super clean, with all conduit runs I highly recommend ION.

1 year ago

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Verified Customer

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Linda Adams

I am thankful and exceedingly pleased! Their sales team customer service, and installation team are all fantastic! They were & are patient/no-pressure, understanding of (my) personal needs & situation, helpful at every stage, professional yet personable, and accessible. They make me feel seen & heard and I was extremely impressed with the installers' work ethics, efficiency, and timely installation! I could not be happier with the process or results!

1 year ago

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Verified Customer

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Marilyn Holder

From the very beginning of the process until our solar was completed and “live” Ion Solar have been extremely attentive and communicative about each step of the way. I think the actual product looks very attractive on the roof and the electrical panels are non-intrusive and look impressive. We are looking forward to saving money with solar and investing in our future utilities.

1 year ago

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Verified Customer

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Thomas Baldwin

I have had ION Solar for five years now and have realized significant savings on our power bills. When I have had any technical issues, they have sent knowledgeable people out and have fixed the issue. If there are any negatives, it's time to get folks out after you request a service call. It ranges from a week and a half to two weeks. With that being said, the equipment is very reliable and the folks on the onine and in person are very knowledgeable . I have recommended them to friends.

1 year ago

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Verified Customer

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Bryn D

My husband and I are thoroughly impressed by this company. Every step of the way, the employees were prompt, polite and knowledgeable. We would definitely recommend ION Solar to anyone who is interested in installing solar panels. We just turned our system on yesterday and we are already seeing results, even before receiving our next bill from Dominion.

1 year ago

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Verified Customer

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James Swan

Fast, accurate service. The salesman was not pushy and went over all the paperwork with me, making sure I understood the terms of the installation contract. The company took care of all the necessary permits and approvals. I love the solar panels! Here in Texas, we have terrific thunderstorms often. We sometimes get hail accompanying them. I asked and was assured that the panels were hail proof.

1 year ago

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Verified Customer

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Adrian Aldaz

From our initial discussion with our sales representative, David to our installation team, we had a seamless experience and are so happy with our new panels! They look amazing and our bill is going to be less for eventuality owning our own equipment than the cost of our current utility provider. I was hesitant to learn about solar energy but David explained the benefits and I ended up realizing that this is a win-win! Great customer service and fast installation. The actual installation only took about 5 hours! I would recommend anyone who has been considering solar to go for it!

1 year ago

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Verified Customer

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James Easton

Perfect execution. Everything was taken care of including; initial survey, permits, HOA permission, replacement of meter, certification with power company, etc. Installers were professional and respectful of my property. Neighbors had other companies and issues with each one. Each time I had an issue, someone was there next day to correct. Only complaint is that the necessary instrumentation was not included to monitor both consumption and production

1 year ago

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Verified Customer

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Oliver Nowak

Love the solar system! Communication was excellent throughout the whole install process and everything went very smoothly. Not the cheapest in terms of price per kilowatt but still a good overall system. My main motherboard did go bad about two years later. If an electrician was going to be sent out to troubleshoot, I would have to pay for it. I ended up troubleshooting myself, contacted the manufacturer and received a replacement part and installed it myself.

1 year ago

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Verified Customer

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Rebecca Green

Switching to solar is a vote for the future and your wallet. Ion explained everything perfectly and followed up on all the details. There are a lot of steps to the process but it was all smooth and simple and almost nothing for us to do on our end. Now our power bill gets lower every month- $7 last month and that even includes AC! Do it now and take advantage of tax credits !

1 year ago

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Verified Customer

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Annie Rutherford

We had a very educational consultation and quickly decided it would be beneficial for us to have solar panels. ION was efficient and effective. We have had the panels for almost 5 years, we have had no major problems and any little problem they have been quick to send a technician to check it out. We began seeing savings on our electric bill within the first 6 months and we have not paid the electric company for power in years. I recommend it to everyone.

1 year ago

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Verified Customer

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Patricia Howland

I am totally satisfied with ION Solar. They did an excellent job installing the Solar System on my roof. I am now getting paid for the extra Solar that is getting paid for extra Solar that is produced by the system. Seth Bringhurst was excellent throughout the installation, also the crew that installed the system. I am TOTALLY happy with everything.

1 year ago

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Verified Customer

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Brodie H

All I can say is that the panels are 100% worth it. My power bill is consistently just the base cost (~$17). Ion did a good job with the pitch and the work was top notch. I haven't had any major issues with the panels or the install in the 3 years I've had them. My only advice for a prospective buyer is to carefully calculate your yearly energy usage for the purpose of determining how many panels you install

1 year ago

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Verified Customer

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Tirrsa Isom

I hesitated to get solar due to the investment amount; however, it was totally worth it!! Every summer month, when my bill comes and it is less than $20, it continually confirms that it was a great decision! Working with Ion Solar was easy; they communicated every step of the process. Now, as a customer for over three years, they are still reaching out, and if I ever initiate contact, they are right there for me, too! I absolutely recommend this company!

1 year ago

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Verified Customer

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Wayne Holmes

From start to finish the ION Solar team was there for us. Explaining step by step what to expect and answering all are questions. They kept us on task making sure the process was completed in a timely matter with a minimal amount of mess. Now it has been about two years since our system has been installed and our electric bill is down to numbers we haven’t seen since we lived in an apartment. We highly recommend the ION team if you are thinking about going solar.

1 year ago

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Verified Customer

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Maurice Williams

I'm so happy to be getting solar panels from a great company "ion solar " i had no hassle what so ever, they showed up and went straight to work and the crew was very professional and respectful to my home and they continuously asked me " is there any questions that I had during the installation. Thank you "ion solar " for great same day service that was fast and productive, great job.

1 year ago

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Verified Customer

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Kamille Ford

Kaden is great. He was able to clearly describe the various options and configurations possible for the solar panels as well as the installation process, permit assistance and city-based requirements based our location. The Ion Team that installed was professional, respectful of our property, and explained the next steps of the process. Overall this has been a pleasant experience for our family. I highly recommend Ion Solar. Great products, fair pricing, and knowledgeable techs, installers, and customer service teams.

1 year ago

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Verified Customer

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Robert Taylor Jr

I was somewhat reluctant to install solar panels on my home. But, working with Ion was a seamless experience from start to finish. Calvin was extremely knowledgeable about solar energy and Ion, and thoroughly explained the installation process. Ion took care of evertthing and even correspomded with the HOA for approval. The installers did a great job and were also professional. Highly recommend Ion if you are considering solar.

1 year ago

ION Solar Reviews