ION Solar Reviews
9.9
Overall Score
Verified Customer
Review Source
Aletha
The Ion Solar team were great to work with. It took a few months to get the ball rolling and the correct approvals, but once it was in place, the install team came out and set up all of my solar panels. It takes another month or so to get the local utility company to connect, which can be frustrating, but I've they did, Ion was great about coming back out to make sure all of the connections were working and syncing on the app. I've had them now for a little over a year and my electricity bill averages 0 dollars in the summer months and up to 30 dollars a month in the winter. (Keeping in mind that I pay a flat monthly fee of around 150 or so each month to pay off the solar panels... But that's half of what I was paying the utility company previously!... And the payment doesn't ever go up because I'm just paying off the solar panels.)
As a reference, I have about 23 panels on the south, East and Western facing sides of my roof... None on the north, and there are no trees in the way. Ion estimated that I would only price about 60 percent of my electric usage based off of my geographic location, so I've been thrilled that I'm producing almost 100 percent. You can also sell back some of your over production to the utility company for pennies on the dollar (optional).
I think the hardest part of the whole thing was waiting for everything to get hooked up and connected and the stress of not knowing how much energy we would produce. So far, so great! I got mine at the end of 2022, and they were connected and running by Feb of 2023. I got a tax credit incentive for installing them, which was an added bonus! I'm a very happy customer!
1 year ago
Verified Customer
Review Source
Melinda Howard
Mitch was the absolute best in explaining everything about ION solar. Once they got started it was smooth sailing. Continuous up dated, emails and calls. Keeping me posted on the installation process. As time progressed. Everything was quick. Surprisingly, even with connection with Dominion Power. If I had any concerns at all. I just sent Mitch a text or email and he was on it and got back sometimes with the hour. I couldn't have ask for a better response. I cannot say enough good stuff about how ION and Mitch with their customer service. OH!!!!!! The solar unit works great. I saw lower AC bills and now that it's winter again. My electric bill savings are phenomenal.
1 year ago
Verified Customer
Review Source
Flor Garcia
From the time the ION walked thru our home, we were really taken by his personality, friendliness, expertise and was not a pushy salesperson. He explained everything very detailed and worked with our budget. It was a smooth transition, that we ordered another set of panels 3 years later, to become fully solar. Both times the transition was smooth sailing. We are pleased with our panels, the savings are amazing. No electric bills. We also have been able to sell some of our energy every month. We loved getting a refund back from the government for installing the panels. We loved that ION also furnished us with energy saving lightbulbs, thermostat and a nice giftcard. They check up on us, remember our birthdays and much more. Great company to work with. Thank you so much.
1 year ago
Verified Customer
Review Source
Charles M. Runyon
I was very impressed with how ION managed the install of my system. Everything was completed in one day but the part that took forever were the 2 inspections done by the city permit and Nevada power. If I remember correctly that tool 3 months before the unit was on line.
ION calculated I would need 10 panels to provide enough power for my usage. My average electric bill was 65.00 winter and 120.00 in the summer. Now with the system my bills are 20.00 in the winter and 75.00 in the summer.
If you are thinking of having a system installed for saving money, your not because I financed everything which for me I pay 121.00 a month for 10 years and adding that to the electric bill my monthly budget for power is greatly increased.
The only difference is I'm buying something and not just sending money to the power company.
After 10 years when the system is paid off I will save money monthly but the warranty is 10 years so who knows how that will go.
My other concern is later if I have a problem with it will ION still be in business and if not who will I get to service it?
Over all its a great thing to add to your home but if your trying to save money---your not.
1 year ago
Verified Customer
Review Source
Anton Morrison
It’s been about 2 and half years since we had the panels installed. We are happy and thankful for an incredible job well done! There were many interactions with everyone involved with the installation from ION Solar and all of them were positive. We did not have a single issue or concern. From the knowledgeable, polite, and punctual staff to their positive relationships with county and state workers, this has been a
flawless and pleasant experience. The ION SOLAR checklist for filing the paperwork with the state/ county/power company was also an invaluable help, allowing the filing to go flawlessly. Thanks! Photon power!!
1 year ago
Verified Customer
Review Source
Jonathan Saunders
ION has diffracted itself from all other solar companies through technology and their exceptional sales approach. We were shopping around for a solar solution and came across ION when they stopped by our home simply introducing their products rather than trying to sell me something. Skeptical, I asked the same questions I’d asked the other companies and to my surprise, their answers made sense. After signing up, the process was seamless. No downpayment, no installment fees, no permanent fees, no hassle. They even made my first installment payment due to delays in the local municipal inspection and activation process that was outside of their control. I highly recommend ION for anyone looking to install solar. I’ll leave the technical details to them, but I can attest to the fact that their system design is far superior to any others I’ve looked at. Shine on ION! You’re doing a great service for the community!
1 year ago
Verified Customer
Review Source
James Whitehead
Amazing Experience with ION Solar!
Choosing ION Solar for my solar energy needs was one of the best decisions I’ve ever made! From start to finish, their team provided exceptional service, unmatched expertise, and a seamless process that made going solar a breeze.
What impressed me the most was their professionalism and attention to detail. They carefully assessed my home’s energy needs and designed a system perfectly tailored to maximize efficiency and savings. Every step of the process—from consultation to installation—was handled with care, transparency, and precision.
The installation team was punctual, courteous, and left everything spotless when the job was done. And the best part? My energy bills have already dropped significantly, and I feel great knowing I’m contributing to a more sustainable future.
ION Solar truly sets the gold standard in the solar industry. If you’re considering solar energy, don’t hesitate to work with them—they’ll exceed your expectations!
1 year ago
Verified Customer
Review Source
Deborah Gustason
This company is the best I've ever dealt with. Their employees are top notch. I have been kept in the loop from start to finish, not only from my Rep, Lauren, but also her collegues. I always knew at what point we were in the process. My roof replacement was included and it was completed in one day. The workers were a well oiled machine. When it was time for my panels to be installed, same experience. Wonderful and professional employees who kept me aware of every step. My rep has been by my side through it the entire process and she is the absolute best! If you are looking into solar, stop looking now. ION Solar is the place to call.
1 year ago
Verified Customer
Review Source
Neethi Mohandas
Great company to get your solar installations from. The rep explained everything with transparency from the beginning of the process and set the expectations clear. The operations team took over and came up with a game plan for installation. They explained the roof situation and let us know what options we have to proceed . Any problems found during the installation was addressed by the operations team. Everything from following up with HOA to getting the permits from city was completed by the team. ION Solar is highly recommended when it comes to your solar needs and they take care of their customers very well.
1 year ago
Verified Customer
Review Source
Priscilla Ohene
I recently had Ion Solar install a solar panel system for my home, and the entire experience was impressive from start to finish. The sales team was knowledgeable and didn’t pressure me into making a decision, which I really appreciated. They took the time to explain the benefits of going solar and answered all my questions about the installation process, costs, and expected savings.
The installation team was professional, punctual, and respectful of my property. They completed the job quickly and cleaned up afterward, leaving everything in great condition. Ion Solar also handled all the paperwork for permits and incentives, which made the process seamless and stress-free.
Since having the system installed, I’ve noticed a significant reduction in my electricity bills, which aligns with the estimates Ion Solar provided. The system’s performance has been consistent, and I can monitor my energy production through their app, which is a nice touch.
Overall, I would highly recommend Ion Solar to anyone considering solar energy. Their team is professional, efficient, and genuinely committed to providing a high-quality product and service. The experience has been fantastic, and I’m very pleased with my decision to go solar with Ion Solar.
1 year ago
Verified Customer
Review Source
Anna R
I am so happy with my new solar system!! I researched providers for more than a year before selecting ION Solar. They did an awesome job from the first contact and the representative that came to assist me was able to easily answer all my questions. They kept me informed, scheduled installation, permits and final inspection of their job. My new bill was only $37.00! I am sure it will go lower, but already I am saving! Their installers were on time, organized and worked quickly to get me system placed. Their electrician did a beautiful job! So, I am a very happy customer! Now, I won't have to worry so much about the continuous rate hikes!!
1 year ago
Verified Customer
Review Source
Ryan Schall
What can I say that would better help you the reader understand the delight it was to work with ION Solar. EVERYONE, from the initial person knocking on my door, to the support team now years after install, have been nothing but helpful and great. I have heard plenty of horror stories from my neighbors and family about the companies they went with. While I just brag at the excellent customer service and quality product they provide. Most of my neighbors have had 1-2 repairs or replacements with their solar panels. They did not go with ION like I did and now suffer. I was the first to install and tried to recommend to everyone and have had NO ISSUES. Now my neighbors constantly tell me “we should have gone with your guy”
1 year ago
Verified Customer
Review Source
Gordon Simon
Here we are in November, my solar has been on for roughly 10 months. I've had a hot Oklahoma summer with them on. Not a electric bill over $46 except for 1 month. The hottest month it was $92. Looking to see how many credits I build with PSO during the winter for summer use. Someone is always at the house so the AC stays on.
They took care of the approvals and we coordinated with my HOA for their approval.
The installation guys were excellent.
I'm not going to say I didn't have worries through the process. I now realize my worries were unfounded.
My sales rep Mike, was excellent. I met him first as my wife was out of town, (they want both homeowners there). When she returned, he gave a solid presentation, was able effectively answer our questions and we made adjustments to the amount of panels and got a real time cost.
Overall. It was pretty quick on install. You have 2 months before your payment starts. They will re-imburse you for the months you pay for electric and your solar panel note. I did not utilize that option bc it was during the winter and my bill was $17 (I have gas heat). If it was the summer, it would probably be a different story. It was roughly 5 months before PSO had everything rectified.
This is a somewhat extensive review. I understand. I know that purchasing solar is a big deal. But it is worth it. I'm an energy producer now. Not just a consumer. I produce for the grid, they send it back. They don't have to maintain it. It is a win for them too. Eventually, I'll have ION put in reserve battery packs.
ION is a solid company. They are good people.
1 year ago
Verified Customer
Review Source
Abe Walker
Usually not a great fan of Door to Door marketing but ION has been an exception. They were respectful since the beginning of the conversation and great to work with.
From the get go, design phase, they were easy to work with and patient helped in making changes and help in getting necessary approvals and permits during the installation process. Since most of the communication were over SMS or Email, it was easy to work with with written communication across the phases.
They also took care of the permits and approvals from HOA to City/County approvals.
Also helped in financing with low APR that helped in replacing my electric bill with this but also get value for money.
Overall, great company to work with and quality of service.
As for the maintenance, though there were initial hiccups in reaching the team, once I did, they did great. Proper follow ups and estimated time of completion and the issue is resolved with minimal effort from me.
1 year ago
Verified Customer
Review Source
Peter Bables
The first thing I noticed and liked was the initial contact; me being totally ignorant on how the solar process works with your home and your energy provider was explained it in detail more then once, Mike made SURE I understood everything and if I had questions a few months later he took the time to explain it patiently and said to contact him anytime.
Second: I was able to follow the installation from beginning to end step by step.
Third: The installers were fast, accurate and left NO mess on the property and one of the installers gave me some very useful information on saving energy even with solar panels.
Fourth: The solar panels are not visible from the street.
Fifth: I AM COMPLETELY SATISFIED!
1 year ago
Verified Customer
Review Source
Kyaw Soe Hlaing
I recently had the pleasure of working with Ion Solar, and I couldn't be more satisfied with the entire experience. Initially, I wasn't planning to install solar panels, but after meeting with Jake, who provided a thorough and data-driven explanation, I was convinced. He walked me through every detail, from the benefits of solar to the process and pricing, which were both reasonable and transparent.
The installation process was equally impressive. The team was highly professional and punctual, arriving right at 7 am as scheduled. The electrician answered all of my questions and ensured the installation was neat and tidy. From start to finish, everything went smoothly, and I couldn't be happier with the result. Ion Solar did an outstanding job, and I highly recommend them for anyone considering solar energy!
1 year ago
Verified Customer
Review Source
Michael Ferguson
I heartily recommend, without ANY reservation, the sales, service, installation, and follow-up of ION Solar! Since my first system installation in 2020, and the additional panels installed in early 2024, my electric bill has plummeted from over $350/month average to less than $100/month [and most of THAT has been the additional ‘fees and add-ons from the power company].
The system generation and monitoring is easy, and I can see/track trends depending on the weather; daily, weekly, and monthly displays make monitoring easy to understand.
The ONLY problem I’ve ever experienced was a blow fuse … and that was quickly identified and rectified!
Without a doubt, installing with ION Solar has been one of the best decisions I’ve ever made, and I will probably be adding a system to my rental home in the not-too-distant future!
1 year ago
Verified Customer
Review Source
Wendy Finkelstein
Ion Solar has been the best decision our family has made for our future electric future. Everyone in the company has been more than excellent to work with. From our first introduction meeting about the company, to meeting the sales manager, to signing the papers, the installers, home office etc you could not ask for a more professional company. ION Solar handles everything they said they do They do not out source any of their work or maintenance. If you have questions, they are very quick with a response. Most of all, the saving you will get over the course of your contract is amazing. With the cost of everything going up, why wouldn't you want to lock in your electric rate with a buy back program??? It's a win-win situation with ION Solar. Don't wait. They are a trusted company and will do right for you.
1 year ago
Verified Customer
Review Source
JVMI
Wow! From start to finish, what an amazing team at Ion Solar. I’m a first time homeowner and always wanted to invest in solar panels. We live in a new construction community and we had a ton of vendors selling their products and services to us especially for solar. Nick and Brandon were the front line and were so kind, knowledgeable and professional. They were not pushy at all. Every question I had was answered and I learned quite a bit from them. The communication was top notch and the install team did a wonderful job. The install team was communicative, polite, punctual and respectful of our property inside and out. Loved they wore booties in my new home (didn’t even ask them to do so, they came prepared). We are only less than two months in with solar and we are saving so much money on our electric bill. Thank you Ion Solar! We are very happy!
1 year ago
Verified Customer
Review Source
Seth B
From day one through to completion, it has been a great pleasure and experience working with ION Solar. From the sales team to the various support teams and finally the installation team, everyone was extremely knowledgable and personable. They communicated during every step of the process so I never had to guess what was going to take place next. They also took care of everything! All the City, HOA, and Electric company Approvals and Inspections. I did not have to do anything. With the system now complete, there nothing I would change. My only regret is that we didn't engage with ION Solar sooner.
1 year ago
Verified Customer
Review Source
Cooper Aurora, CO
They have been very helpful. There was a time, a couple times where it's took a little while to get an answer, but other than that, pretty solid. They scheduled us for date to install and they were able to come out and just get everything done in one day for the most part. Obviously we had to allow access into our home and things, but it's pretty easy, and pretty efficient. There was one thing they had to come out and do again based on an inspection from the county, but other than that, it's a very simple process. It's been great equipment. I haven't had any issues with it so far, its been very easy to understand and we are definitely getting the benefits of the panels.
3 years ago
Verified Customer
Review Source
Cindy Calder
ION Solar made the whole process of getting solar panels installed and financed super easy. Spencer did a really terrific presentation that made every detail easy to understand. Something that I really like is the app that one can install on one’s phone where one can track the entire process from paperwork to installation, then an app also shows exactly how much energy production is occurring daily. Pretty cool. Granted, I don’t know the science behind all of it and can’t give you a ton of scientific data, but I the only part of my utility/electric bill I pay every month is the connectivity charge that keeps me connected to the grid. That’s it. Period. Even in the summer when I happen to run my AC or my holiday lights at Christmas. ION will assess the solar needs of your family. They made it easy. Everybody I have worked with was super professional, friendly, and respectful. I’ve heard of a lot of hassles with other companies in the area, especially after our torrential hailstorms, but my solar panels came through completely unscathed.
3 years ago Edited March 4, 2025
Verified Customer
Review Source
Kenneth Millender Sr Albuquerque, NM
I generally don't do reviews. Ironically, I give reviews a great deal of consideration. After extensive research and after interviewing seven Solar companies, we decided to go with ION Solar. The professionalism and personal attention was head and shoulders above the rest. The genuine integrity we encountered during the entire process was more than we expected. Every objective our Energy Consultant discussed prior to, during, and subsequent of the installation was accomplished. The ION team kept us informed during the entire process. The level of stress associated with this endeavor was absolutely zero. Eric, our Energy Consultant along with Sophia, our Project Coordinator, were there for us during the entire process, literally just a phone call away. The inspector, the design team, the installers, and the technicians were incredibly professional, courteous, respectful, patient, and proficient. We were thoroughly informed and kept abreast of many significant details associated with our Solar project. This team was virtually surgical in bringing our green energy system to fruition. We were treated as family. Every question or concern was treated with the utmost respect and attention. To Sophia, Eric, James, Tony, Jeremiah, Ron, and all who contributed, we give ION Solar a "�Two Thumbs Up"�. My wife and I , would highly recommend to anyone seeking to go solar, "�ION SOLAR "�,a "�Hall of Famer"� of a company. We are thoroughly satisfied with the finished product.
3 years ago
Verified Customer
Review Source
Susan Albuquerque, NM
I'm very, very happy with their service and the products. And I really appreciate the fact that they brought wonderful financing to me since I had, had a bankruptcy and the financing allowed me within a shorter period of time, just two years after the bankruptcy was closed, to be able to qualify. They have microprocessors for each solar panel and that enables easy diagnosis in case something goes wrong. They came up with a plan for the solar panel. They got the plan approved. They came and installed everything in one day. They were very easy to work with, they were very efficient and I couldn't say more positive things about them. They were excellent.
3 years ago
Verified Customer
Review Source
Pamela Johnson
They were thorough from beginning to end. Kept me in the loop via text for every step that was taken.
2 months ago
Verified Customer
Review Source
Jay & Traci Zepada
Everybody at ion was professional and courteous from the beginning to the end, we love how we were treated
2 months ago
Verified Customer
Review Source
David Miller
We have had our panels for a few years now and haven't had any issues at all. The implementation was fast and easy.
2 months ago
Verified Customer
Review Source
Amy DiFrischia
Communications were somewhat challenging at times. Our representative Driscoll was very helpful and addressed any concerns.
2 months ago
Verified Customer
Review Source
Douglas Lippert
After speaking to the representative, I liked his approach compared to the other company
Many reps who had stopped by.
2 months ago
Verified Customer
Review Source
Ricardo Jarvis
Because of the product and service, but most importantly the professionalism of Dwyane Robert's and the company.
2 months ago
Verified Customer
Review Source
Donald Lundy
Very easy to work with. Very good people. Always on top of everything. Amazingly professional installation. Very clean install.
3 months ago
Verified Customer
Review Source
Mark Binegar
Chris and York were EXTREMELY knowledgeable and helpful. NOT PUSHY. I’m looking forward to “unplugging “ from PGE!
3 months ago
Verified Customer
Review Source
Melinda Talkington
Anthony and crew are professional and knowledgeable of their products. They made the process easy and the results are great.
3 months ago
Verified Customer
Review Source
Randy Hardesty
I don’t remember much it was years ago
They sold me some solar panels
Haven’t had much follow up since then
Someone reached out to me for referrals
I didn’t have any so they asked me to do a survey
Not sure what the survey is for
But my solar panel still work so that’s good
3 months ago
Verified Customer
Review Source
Kevin Eleazer
It has been so easy working with Dave and Ion to get my solar installed. All my questions were answered and the deal they offer is awesome.
3 months ago
Dwyane Roberts
I’m not sure how long this post has been viewable however Ion Solar does provide battery back up. They utilize the Tesla wall for homeowners who would like a battery. Over all an absolutely amazing company!
2 months ago
Verified Customer
Review Source
Warren White
Slow, unreliable, and low quality labor network for installation. Process started at the end of June, had approval from the city on 01-Aug., after multiple reschedules the panels were installed a couple months later, they had issues, after multiple trouble shooting visits, it seems like they started producting power on 23-Jan. 2026.
6 Months from city approval to system generating power seems like a long time; afterall, whole houses get built is half that time. So, have I been paying for both the solar loan and the utilities? Yes, for a couple months I've been paying both bills. Hopefully, the delayed install doesn't impact my tax credit.
If you're into speed, quality, or saving money you should move onto the next company on your list. If speed, quality, and saving money isn't important to you, then your values align and ION is your company.
Oh and after the system started producing power, the app. that is provided to monitor usage is out of date and doesn't work with updated Android operating system.
Since I'm complaining, I'd point out that they want an adult at home for all visits (which is reasonable), but when you're looking at approx. 8 visits and all of those got rescheduled a minimum of 1 time, you're looking at taking 16 days off work to be ready for the system to be installed. This is fine if you don't work or work from home, but if you have a job, this is considered inconvenient.
4 months ago
Verified Customer
Review Source
Olivia Hinojosa
The employees at ION handled everything and gave us updates every step of the way. They were very responsive throughout the process. Would highly recommend.
4 months ago
Verified Customer
Review Source
David Hudson
Our experience with ION Solar was smooth and easy. They installed the panels without any issues. Then they followed up to see if we were satisfied with our service.
4 months ago
Verified Customer
Review Source
Yvette Beaudin
Very helpful sales team, answering all my questions promptly. And the installation team was great, and very expeditious with installation of all my solar panels.
4 months ago
Verified Customer
Review Source
Charles Griesemer
Adin, Robert and Peter did a great job ! Arrived on time, answered and were patient with my questions, and all their work (ex: joints and seams) look very good !
4 months ago
Verified Customer
Review Source
Lourdes Sleem
Very knowledgeable and professional staff. Courteous. Good communication. Never pushy! Excellent support throughout the process. Highly recommend!
5 months ago
Verified Customer
Review Source
Robin Goichenberg
Solar is the way to go. Ion has comparable pricing and was great walking me thru every step of the process. They kept me informed with everything that was being done.
5 months ago
Verified Customer
Review Source
Darin Lenz
Ion Solar was easy to work with from the start. They broke down the financing, tax credits, and savings. They were professional clear through installation and after.
5 months ago
Verified Customer
Review Source
Kerry Webster
Very easy to work with, the install was simple and effective, and the phone app is intuitive. Financing option was also very reasonable. The overall process was very simple.
5 months ago
Verified Customer
Review Source
Marc Seguela
Previous contacts with other providers were not returned or returned with pressure sales pitches. Mathias was informed and straightforward about what was necessary and how it would be accomplished.
5 months ago
Verified Customer
Review Source
Yanina Fowells
Communication!! They keep you in our preferred method. Tech communicate when they are in route and they let you know if anything else will be needed that we will be contacting us. Easy to work with.
6 months ago
Verified Customer
Review Source
Julie Lucero
We went with ION Solar because of Tanner. We had already said no but when Tanner came by it was a different story. He took the time to really give us a clear picture of what we would be benefitting from going to solar. We've saved a lot of money having made the choice to go ahead with the install.
6 months ago
Verified Customer
Review Source
George Ewing
Antonio was a wonderful representative to work with. He went through all of the ins and outs of solar paneling with me. Explained everything to my understanding. And was just great at his job.
6 months ago
Verified Customer
Review Source
Carroll Ellis
Ion provided a superior product with excellent customer service, nice incentives, and level of comfort that came from the fact that you could tell they knew what they were doing!
6 months ago
