ION Solar: Read 1,332 User Reviews From Real Homeowners

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Verified Customer

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Louis Guerrero

Great service and friendly staff. They showed up in time and made a clean install of all the associated equipment.

2 months ago

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Rachel Rankin

Aside from solar itself and the install, the personal cust svc is OUTSTANDING. I am both impressed and pleased!

2 months ago

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Bernard Tyrrell

Professional and pleasant. System is working just as predicted. Happy with communication and follow up. Wish we would have done this sooner!!

3 months ago

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John Chapman

Great customer service easy to contact customer service

2 weeks ago

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Colleen Ciannella

Very happy with the services I’ve received

2 weeks ago

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Stephen Roberts

Great knowledge service! Friendly and attentive

2 weeks ago

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Christopher McCabe

Great to work with! Good customer service.

2 weeks ago

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Sonia Perez

Excellent Company and exceptional services

3 weeks ago

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Chris Swenson

What a difference my new solar makes. Thank you!

3 weeks ago

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Ryan Shields

Process was easy, and support has been great.

3 weeks ago

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Diana Shelton

Very Satisfied. Customer Service very responsive.

4 weeks ago Edited November 6, 2024

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Verified Customer

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Gerard Mendicino

Constant updates on how everything was progressing.

4 weeks ago

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Travis Smith

Great asset to the team and very knowledgeable about solar panels

1 month ago

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Verified Customer

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Iginace Nsabimana

I like it , because it lowered down my Xcel energy payments.

1 month ago

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Verified Customer

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Rui Benevides

Delivered as promised…starting to see savings from electric bill. Well done!

1 month ago

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Verified Customer

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Nathan O'Connell

The whole ION Solar team was easy to work with throughout the project.

1 month ago

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Bryant Reyes

I love the way they work, very clear, very respectful and professional

1 month ago

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Daniel Kimball

The only problem I have is how long it is taking to get the system installed and online.

1 month ago

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Verified Customer

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Chris Kincade

Best solar company in Nevada. I'm saving so much money it's ridiculous.

1 month ago

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sherif sherif

I recently had a solar system installed by IONSolar, and I'm thoroughly impressed with their service. From start to finish, the team demonstrated professionalism and efficiency. The customer service was top-notch, with quick responses and proactive updates that kept me well-informed throughout the process. They were always on top of tasks, ensuring that everything was handled smoothly. What really stands out is their attention to detail. They provided all the necessary information upfront, making the entire process transparent and easy to understand. Additionally, the mobile app is excellent – user-friendly and a great tool for monitoring the system’s performance. I highly recommend IONSolar for anyone looking to transition to solar energy. Their timely installation and outstanding support have made the entire experience exceptional. Kudos to the team for their hard work and dedication!

7 months ago

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Dikla

1 year ago Edited November 13, 2024

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Justin Buda, TX

I recently had an issue with our HOA saying something about our solar panels and they got it resolved within the day. It was great. I was able to reach out, got an answer and talked to a human. I'm not producing as much as I thought I would, but it's also hard for this winter right now. They installed as plan. It was a bit niosy, but that was expected.

1 year ago

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Verified Customer

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Sanjay Manitou Springs, CO

I have about six months experience and everything's been fine. It seems like it's working out really well. I got the notifications by text messages when they were gonna be coming out and then they would come out at the correct time. If there was any problems I told them my concerns and it was done pretty quickly. Everything went well. There was some damage to the roof, but that was the only problem. They're pretty responsive to our questions.

1 year ago

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Tyler Aurora, CO

After extensive research and talking to several different companies, the. The quality and the the pricing seems good. I like that they didn't use contractors and that everyone works directly for Ion. Installation was very smooth. They were very good about walking me through various steps and then good about answering questions. They're responsive about giving feedback for any any potential issues. They have good warranties too.

1 year ago

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Michael Aurora, CO

I have a Direct Line to the the head guy there and anything we need, we just text him and he's on it. Our installation happened during the holiday season, so it took a little bit longer. And then also with COVID going on at the time, nobody wanted to come to work and it was all expected. Took a little longer than it should have, but it all worked out in the end. So far we haven't had any issues with anything. It's been going on, I think a year now.

1 year ago

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Verified Customer

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Maximilian Buda, TX

I felt my salesman was really trustworthy. But the whole solar industry, there's a lot going on and ion is definitely no different. They didn't have the best financing option. It was definitely the best value for your money out there right now, its just not necessarily the best quality. It was smooth. I think they were in and out in a day, and I don't think they needed more time than that. I think they only had the power down for 15 minutes. It was remarkably fast.

1 year ago

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Samuel Aurora, CO

It's worked perfect, I've had no problems with it at all. Getting them on the roof was easy. They just took a day. They sent the people out who inspected the roof and then they said they were coming and they came and they got them up there and got any trouble at all. Very easy. They answered all the questions I've had. I did have a couple times when I had trouble with the app and they helped me figure that out. They've been really helpful.

1 year ago

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Verified Customer

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Steve Buda, TX

They kept me apprised of each and every single solitary development throughout the installation and procurement of the solar panels being put on my roof. We were well informed throughout the entire process. When they installed it they left 0 indication that they were ever here. In other words, there was no debris around my yard or around my house. They did it inside of 1 working day during the daylight hours. Minimal noise. It was just a very good experience.

1 year ago

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Rex Albuquerque, NM

2 years ago

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Steven Albuquerque, NM

Everything seemed pretty smooth. Install was fairly quick. They came early in the morning and they answered my questions and and gave me advice and tips on how to conserve energy. It went well. Whenever I had questions, if John couldn't answer them, he would always have a supervisor call me and they would also go over the contract. When we initially decided to go with with them, the contract was read paragraph by paragraph by one of the managers or supervisors with me and John. It was pretty informative and covered a lot of the bases.

2 years ago

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J Albuquerque, NM

It all went really smooth and according to what they had quoted us and so forth. We were very pleased with their service. They contacted us by text every step throughout the whole process. The installation went very well. It seemed very easy to for them to get everything set up. We didn't have no issues whatsoever. We've only had it for maybe four months and we really haven't had any concerns, questions, or anything going wrong or anything of that sort, so everything's been going good from start to end. The service that was provided was excellent.

2 years ago

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Verified Customer

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Deborah Albuquerque, NM

Their customer service was excellent. The team that actually came out to my house was excellent. They were knowledgeable and also the people that I did speak to on the phone were knowledgeable. The installation went smoothly. It was just a long process, though. There's a process or steps that you have to go through, but it was it was great. They were on top of it, when I called them and asked them a question they had somebody to answer. If they couldn't answer they would find somebody else to answer. They were pretty prompt,

2 years ago

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Verified Customer

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Lauren Albuquerque, NM

Friendly and informative staff that explained all my options to me. They were quick to answer, clear in their explanations and took the initiative to communicate with me. Installation went great. They showed up, they were descriptive and what they were doing. They installed it on the roof of my home quickly and efficiently. It's been flawless for us so far.

2 years ago

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Verified Customer

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Renee Herbert

Professional, communicative and thorough. Best decision made for our home. Highly recommended!

2 months ago

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Angel Wakefield

So far great company to work with. Just waiting for pge to change our meter. Can't wait!

2 months ago

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William Mollenkopf

Answered all questions and never felt rushed. They stand by their product and workmanship.

2 months ago

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Dewayne Luster

Installation went fairly quick and smooth, I am really pleased with the Profesionalism and service.

2 months ago

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Augusto Sarmiento

Ben took the time to explain their solar product and answered our questions accordingly.

2 months ago

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Angela Howe

The entire process is pretty streamlined. It takes awhile to set up but is totally worth it!

2 months ago

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Tkdem Grmay

The walk through of the process was quick and easy to understand and installation was fast.

2 months ago

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Rhodel Easter

Everyone is very respectful and very friendly

1 month ago

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Tan

They do all the paperworks. Very smooth process

1 month ago

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Shane Grant

They were quick, friendly and professional.

1 month ago

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Steven Brock

Fantastic service and great all around experience!!

1 month ago

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Charles Hallsted

ION Solar was one of the most professional punctual and followed through on all their work. They were my second company to install a solar system, and they were far better than the first home. I had solar placed on. Would highly recommend them for solar installation.

2 months ago

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Michaela Aurora, CO

1 year ago

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Paul Aurora, CO

I never even had to contact them. They were ahead of the game, let me know the next step every time. It was kind of seamless. They did what they told me they were going to do, and it was done. So far it seems to be good quality.

1 year ago

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Christopher Aurora, CO

When I was shopping for solar, they were the best price, although it has gone up now. They were very helpful with my last claim. I got a phone call right away to let me know what all was going on at the time, what was needed, and what was going to happen.

1 year ago

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Charlesq Buda, TX

They were very quick to reach out when I had any issues or brought up any concerns. It took about a day for them to install the solar itself and then the battery took another a couple of weeks for completion. It's some of the industry's best equipment. They were good overall just had some issues with my specific installation that they still haven't really addressed.

1 year ago

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Terry Aurora, CO

They are very responsive and get back to you and help try to problem solve as quickly as we can. Install was seamless. Didn't even realize that they were there. My coworker has a system from a competitor he has more panels than I do, and my system outperforms him on a daily basis.

1 year ago

ION Solar Reviews