ION Solar: Read 1,801 User Reviews From Real Homeowners

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Verified Customer

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Kimberly

I’d have to admit, I was hesitant about getting solar panels because of how it looked on others homes. With Ion Solar, you can pass by my house and can’t even tell I have them on both sides of the house. Others are bulky and sit so high it take away from the design of the home. I am 100% satisfied, especially in the summer. I don’t have a $300 bill waiting for me each month. It’s great seeing a $30 bill…

8 months ago

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David Rhodes

I spent a great deal of time researching solar providers/installers and selected Ion Solar. As an electrical engineer, I was impressed with the design of the system and the quality of the components. Everything from the initial proposal to the installation went great. I had a small issue with a part of the install and it was corrected without question and quickly. I highly recommend this company.

8 months ago

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Verified Customer

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Joseph Hudson

Recently made decision to install Solar Panels and chose ION Solar as our provider. The process was seemless. They were professional, they communicated clearly every step of the way and completed the project in a timely manner. Since we received the ok from our existing power provider to turn solar system on, we have been a net exporter to the grid and we’ve been seeing a solid C02 reduction. Too soon to make an assessment of how it will work through an Oregon winter, but so far we are very pleased.

8 months ago Edited April 24, 2025

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Robert Morris

The install crew was very nice and seemed to be very knowledgeable about what they’re doing and it didn’t really take them that long to install maybe 3.5 hrs from start to finish and they also cleaned up after themselves would recommend ION Solar to anyone who is interested in getting solar power installed on their homes or business Thank you to the ION Solar team

8 months ago

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Verified Customer

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Roger Gallup

ION was a pleasure to work with from the very start. It was easy to understand the savings for going solar and the savings tracking is easy and concise. The install crew was courteous and very careful of our cement tile roof. The Critter guard was a huge plus. Our energy savings from the power company grid was not exaggerated and has been a real boost for us especially as expensive as everything is today. ION stands by their product, is affordable, and their reputation is stellar. If you haven’t yet …Go solar and Go with ION Solar

8 months ago

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Verified Customer

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Floyd Washington

The process was smooth and handled very professionally by the team. Installation was great and getting the system online and being able to monitor system status and production was straightforward. As I read posts from folks in my area I’m glad I got my system installed ahead of the rate increases that have driven costs higher this year. I haven’t needed any support since my system came online, but the app is easy to navigate and contact people as needed.

8 months ago

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Angela Johnson

I like the quick response to my inquiry. The process was very easy. They did most of the work.

3 weeks ago

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Kris Hemme

We had a fantastic experience with the entire team at ION Solar! From start to finish, they have been professional, courteous, and incredibly knowledgeable. The installation crew was outstanding—careful, efficient, and highly skilled at problem-solving. They took great care in their work and were especially kind to our very curious dog, who was eager to supervise the whole process! Beyond the installation, the entire ION Solar team has been exceptional in guiding us through the often-complex process of going solar. They helped us navigate challenging HOA and energy company regulations, ensuring everything stayed on track. Their communication has been top-notch, always keeping us informed with helpful updates and making sure we understood every step of the installation and necessary paperwork. No matter the time—whether during regular business hours or late in the evening—they were always available to answer our questions with patience and clarity. If you're considering solar, I can't recommend ION Solar enough. Their dedication, professionalism, and customer-first approach truly set them apart. We are so grateful for their hard work and support!

9 months ago

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Verified Customer

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Cezar C.

I just had my solar installed and now just waiting for the power company to hook me in. I’ve been planning to purchase but never found the right company until I met Brandon and Jason of Ion Solar at my son’s house. My son just recently had his solar installed at their new home. I had a very pleasant experience with Brandon and Jason. I was convinced this was the right company. During the process I spoke to many of its employees and they kept me informed and updated on the progress. The workers who installed the panels were very nice and polite. I already recommended it to my neighbor and will be doing the same to my friends.

10 months ago

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Maranatha Gonzalez

There are a lot of solar companies out there with better reviews and name recognition…but I’ve a personal connection with ION solar because they’re honest and upfront with the pros and cons of having a solar energy source. They don’t try to sugar coat it. Lori did a great job connecting with me even on unholy hours I called or texted her, she always response back. With big project like this, they make it smooth and street free as much as possible for me and my wife. They really care for their clients as individuals investing hard-earned money with them. They handle your finances with sense and respect. I would like say more but the space is not enough. Not to mention, the installer is professional even communicating with through text. They’re all well trained and look like they like their company ION. It makes the big difference!!!

10 months ago

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Verified Customer

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Stephen Riordan

The introduction to a residential solar power system was very good and the teamwork of each individual made the experience exceptional. Communication with the customer is a priority. Site inspection was excellent. Installation was efficient and well organized. The administrative paperwork process was well coordinated. Communication by the local government and power company were the only points where being patient was required. Permission to operate the system took the longest time, but once that notification arrived the wait was worth the patience. The system installed has produced great results, I’m looking forward to longer daylight hours which will increase productivity.

10 months ago

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Verified Customer

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Barry Gohrband

I absolutely love my solar system. It has performed above and beyond my expectations and ION's predictions were spot on. Short list of the gains. 1 Needed a warranty service shortly after installing no issues and no charge. 2 the 30% tax write off went perfectly and reduced my loan by 30% in the first year. 3 I have no electric bill but the $8.89 monthly connection fee. 4 I am making money as I produce more than what I need and have increased my monthly payment by almost 1/3 per month for an early payoff. 5 All this has increased my property value as a bonus on top of everything else. Rate this as one of the best investments I have ever made.

10 months ago

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Verified Customer

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Aletha

The Ion Solar team were great to work with. It took a few months to get the ball rolling and the correct approvals, but once it was in place, the install team came out and set up all of my solar panels. It takes another month or so to get the local utility company to connect, which can be frustrating, but I've they did, Ion was great about coming back out to make sure all of the connections were working and syncing on the app. I've had them now for a little over a year and my electricity bill averages 0 dollars in the summer months and up to 30 dollars a month in the winter. (Keeping in mind that I pay a flat monthly fee of around 150 or so each month to pay off the solar panels... But that's half of what I was paying the utility company previously!... And the payment doesn't ever go up because I'm just paying off the solar panels.) As a reference, I have about 23 panels on the south, East and Western facing sides of my roof... None on the north, and there are no trees in the way. Ion estimated that I would only price about 60 percent of my electric usage based off of my geographic location, so I've been thrilled that I'm producing almost 100 percent. You can also sell back some of your over production to the utility company for pennies on the dollar (optional). I think the hardest part of the whole thing was waiting for everything to get hooked up and connected and the stress of not knowing how much energy we would produce. So far, so great! I got mine at the end of 2022, and they were connected and running by Feb of 2023. I got a tax credit incentive for installing them, which was an added bonus! I'm a very happy customer!

11 months ago

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Verified Customer

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Melinda Howard

Mitch was the absolute best in explaining everything about ION solar. Once they got started it was smooth sailing. Continuous up dated, emails and calls. Keeping me posted on the installation process. As time progressed. Everything was quick. Surprisingly, even with connection with Dominion Power. If I had any concerns at all. I just sent Mitch a text or email and he was on it and got back sometimes with the hour. I couldn't have ask for a better response. I cannot say enough good stuff about how ION and Mitch with their customer service. OH!!!!!! The solar unit works great. I saw lower AC bills and now that it's winter again. My electric bill savings are phenomenal.

11 months ago

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Verified Customer

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Flor Garcia

From the time the ION walked thru our home, we were really taken by his personality, friendliness, expertise and was not a pushy salesperson. He explained everything very detailed and worked with our budget. It was a smooth transition, that we ordered another set of panels 3 years later, to become fully solar. Both times the transition was smooth sailing. We are pleased with our panels, the savings are amazing. No electric bills. We also have been able to sell some of our energy every month. We loved getting a refund back from the government for installing the panels. We loved that ION also furnished us with energy saving lightbulbs, thermostat and a nice giftcard. They check up on us, remember our birthdays and much more. Great company to work with. Thank you so much.

11 months ago

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Verified Customer

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Charles M. Runyon

I was very impressed with how ION managed the install of my system. Everything was completed in one day but the part that took forever were the 2 inspections done by the city permit and Nevada power. If I remember correctly that tool 3 months before the unit was on line. ION calculated I would need 10 panels to provide enough power for my usage. My average electric bill was 65.00 winter and 120.00 in the summer. Now with the system my bills are 20.00 in the winter and 75.00 in the summer. If you are thinking of having a system installed for saving money, your not because I financed everything which for me I pay 121.00 a month for 10 years and adding that to the electric bill my monthly budget for power is greatly increased. The only difference is I'm buying something and not just sending money to the power company. After 10 years when the system is paid off I will save money monthly but the warranty is 10 years so who knows how that will go. My other concern is later if I have a problem with it will ION still be in business and if not who will I get to service it? Over all its a great thing to add to your home but if your trying to save money---your not.

11 months ago

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Verified Customer

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Anton Morrison

It’s been about 2 and half years since we had the panels installed. We are happy and thankful for an incredible job well done! There were many interactions with everyone involved with the installation from ION Solar and all of them were positive. We did not have a single issue or concern. From the knowledgeable, polite, and punctual staff to their positive relationships with county and state workers, this has been a flawless and pleasant experience. The ION SOLAR checklist for filing the paperwork with the state/ county/power company was also an invaluable help, allowing the filing to go flawlessly. Thanks! Photon power!!

11 months ago

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Verified Customer

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Jonathan Saunders

ION has diffracted itself from all other solar companies through technology and their exceptional sales approach. We were shopping around for a solar solution and came across ION when they stopped by our home simply introducing their products rather than trying to sell me something. Skeptical, I asked the same questions I’d asked the other companies and to my surprise, their answers made sense. After signing up, the process was seamless. No downpayment, no installment fees, no permanent fees, no hassle. They even made my first installment payment due to delays in the local municipal inspection and activation process that was outside of their control. I highly recommend ION for anyone looking to install solar. I’ll leave the technical details to them, but I can attest to the fact that their system design is far superior to any others I’ve looked at. Shine on ION! You’re doing a great service for the community!

11 months ago

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Verified Customer

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James Whitehead

Amazing Experience with ION Solar! Choosing ION Solar for my solar energy needs was one of the best decisions I’ve ever made! From start to finish, their team provided exceptional service, unmatched expertise, and a seamless process that made going solar a breeze. What impressed me the most was their professionalism and attention to detail. They carefully assessed my home’s energy needs and designed a system perfectly tailored to maximize efficiency and savings. Every step of the process—from consultation to installation—was handled with care, transparency, and precision. The installation team was punctual, courteous, and left everything spotless when the job was done. And the best part? My energy bills have already dropped significantly, and I feel great knowing I’m contributing to a more sustainable future. ION Solar truly sets the gold standard in the solar industry. If you’re considering solar energy, don’t hesitate to work with them—they’ll exceed your expectations!

11 months ago

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Verified Customer

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Deborah Gustason

This company is the best I've ever dealt with. Their employees are top notch. I have been kept in the loop from start to finish, not only from my Rep, Lauren, but also her collegues. I always knew at what point we were in the process. My roof replacement was included and it was completed in one day. The workers were a well oiled machine. When it was time for my panels to be installed, same experience. Wonderful and professional employees who kept me aware of every step. My rep has been by my side through it the entire process and she is the absolute best! If you are looking into solar, stop looking now. ION Solar is the place to call.

11 months ago

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Verified Customer

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Neethi Mohandas

Great company to get your solar installations from. The rep explained everything with transparency from the beginning of the process and set the expectations clear. The operations team took over and came up with a game plan for installation. They explained the roof situation and let us know what options we have to proceed . Any problems found during the installation was addressed by the operations team. Everything from following up with HOA to getting the permits from city was completed by the team. ION Solar is highly recommended when it comes to your solar needs and they take care of their customers very well.

11 months ago

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Verified Customer

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Priscilla Ohene

I recently had Ion Solar install a solar panel system for my home, and the entire experience was impressive from start to finish. The sales team was knowledgeable and didn’t pressure me into making a decision, which I really appreciated. They took the time to explain the benefits of going solar and answered all my questions about the installation process, costs, and expected savings. The installation team was professional, punctual, and respectful of my property. They completed the job quickly and cleaned up afterward, leaving everything in great condition. Ion Solar also handled all the paperwork for permits and incentives, which made the process seamless and stress-free. Since having the system installed, I’ve noticed a significant reduction in my electricity bills, which aligns with the estimates Ion Solar provided. The system’s performance has been consistent, and I can monitor my energy production through their app, which is a nice touch. Overall, I would highly recommend Ion Solar to anyone considering solar energy. Their team is professional, efficient, and genuinely committed to providing a high-quality product and service. The experience has been fantastic, and I’m very pleased with my decision to go solar with Ion Solar.

11 months ago

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Verified Customer

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Anna R

I am so happy with my new solar system!! I researched providers for more than a year before selecting ION Solar. They did an awesome job from the first contact and the representative that came to assist me was able to easily answer all my questions. They kept me informed, scheduled installation, permits and final inspection of their job. My new bill was only $37.00! I am sure it will go lower, but already I am saving! Their installers were on time, organized and worked quickly to get me system placed. Their electrician did a beautiful job! So, I am a very happy customer! Now, I won't have to worry so much about the continuous rate hikes!!

11 months ago

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Corey Sadowsky

The process was very simple and straightforward. Everyone I interacted with was friendly and professional.

1 month ago

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Gregory Sanders

The process went smoothly, they kept us updated throughout the whole process and the installation process went off without a hitch.

2 months ago

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Verified Customer

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Sherry Pritchard

I love that I don’t have the hefty electric bills each month and highly recommend ION Solar. Trust me, you won’t be disappointed.

2 months ago

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Abbey Adams-Sands

So far we’ve had great customer service and communication, ION is more expensive than other companies, but we’ve had a great experience so far and think it’s worth it!

3 months ago

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Stacey Linnell

I decided to install solar panels in 2020. Ion solar was easy to work with. I have reduced my power bill by more than half. I have not been disappointed!

3 months ago

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Kameron Romero

I wa really appreciative of the professionalism of Giovanni F and the knowledge he brought along with making everything simplified and making us comfortable in trying Solar

3 months ago

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Dakota Norton

ION Solar did a great job on my solar! They were fast, they are easy to get ahold of, and they did a great job. I would recommend them to all of my family and friends. I was very happy with their service!

4 months ago

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Verified Customer

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Ericka Young

We had our solar panels installed a few years ago and the process was so easy. The techs were professional and efficient. Our system was installed in a day after the electric company installed a new meter. The whole process took less than two weeks from start to finish.

4 months ago

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Victoria Angell

Ion solar was amazing to work with. I was always updated with where we were in the install process and all questions I had are answered. All employees have been so helpful. 10/10 would recommend

4 months ago

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Christopher Lancaster

Ion solar handled everything professionally even when mvea denied the first design of our system. Ion kept us informed of the communications between Ion and mvea and any new design changes to meet mveas guidelines

5 months ago

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Verified Customer

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Fernando Gama

ION Solar was on top of things from day 1. Communication has been great, always keeping me updated on everything that was going on. There were no hiccups whatsoever on the project and everything went as planned.

5 months ago

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LScott

Great company. Installed panels quickly & professionally. They took care of all the city permits. Have not had any issues with the panels and have had them for about 2 years. They hold up great with hail! Also, love my LOW electric bill!!

5 months ago

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Jeromy Teeples

I appreciated the detailed explanations of the systems and service from everyone at ION and their contractors at every step. My house is pretty old so there were a few changes and delays that had to be done. The only thing Iwould have better is the trenching that was done in my yard could have been covered better.

5 months ago

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Samantha Soto

Great team, friendly, and we even got our electrical updated as part of the project to get everything ready to go. At times they were difficult to get ahold of, but overall, it was a good experience.

5 months ago

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Verified Customer

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Christina Ayuk

ION Solar provided us outstanding services. They were highly professional and attentive to our needs. They kept us informed through out the whole process. We are extremely happy to have installed our solar system with ION Solar.

6 months ago

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Verified Customer

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Lorilyn Phillips

So far so good …!! Frankie D & Brandon were on point in the sale of my solar… Many questions answered, the incentive, the savings, & the referral system… ION is a great SOLAR company to go with- along with the installation crew - all were super nice & informative!!i looking forward to the lower power bill !! Thank you ION…

6 months ago

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Cyril Jarrett

They came in on time, and set up everything neatly. The process was smooth. The electricians were almost too meticulous and enthusiastic but the technicians were doing their bestto keep up the great attitude. It was a job well done, though.

6 months ago

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JW

Priced competitively, solar performing at or above predicted. Installation went smoothly. Two stars off for post-sale customer service. There was an error in our sales contract. After multiple calls and emails (nearly all were ignored) over the last 3 months, I *think* it's being addressed/corrected. If it actually gets corrected, I will change to a 4 star review. 4/30: Changing from 3 stars to 4 stars, as the problem has been corrected.

6 months ago Edited May 1, 2025

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Verified Customer

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Richard Schlorff

The Ion Solar Team took the time and listened to my concerns about the project. Afterwards, they addressed my concerns and now I have solar power and no electric bill. The Team communicated with me every step along the way, start to finish.

6 months ago

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Verified Customer

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James Geizura

This was my second experience with Ion. After having 12 panels installed 2 years ago, I had 6 more put on. The 12 was adequate for my needs at the time, but I purchased an EV and needed more. I would recommend to anyone to think about future needs when making your initial purchase.

6 months ago

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Michael Rosenthal

The sales rep was amazing and answered all of our questions. The installation was easy and fast. We never felt alone and always has someone from Ion next to us during the process. We love the solar panels and wish we installed them sooner. Great company, very professional and amazing product. Don't miss out.

6 months ago

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Elizabeth Hernandez

ION Solar are a very knowledgeable team. They take their time to educate you on solar panels and with out any pressure they let you make the right decision. I highly recommend you with the best for your Solar panels solutions.

6 months ago

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Jorge Escalera

They are very professional very clean nice people to talk to. They gave me a bunch of information about how my solar panel is gonna work. Also, they gave me a bunch of information to about how to get my rebate from the government and how much I’m gonna be saving on my electricity bill thank you so much

6 months ago

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Jie Luo

We installed ION solar back in early 2020. They having running smoothly ever since. Never had any single problem. The app is easy to use and shows clearly how much power the panels generate and how each panel functions. Totally satisfied!

6 months ago

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David

The entire process was handled very professionally and successfully. From the initial sales presentation by Cameron B through planning, permitting, installation, and activation it was seamless. . Cameron kept me informed, as did the entire Ion team each step of the way.

7 months ago

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Gregory Margos

Steve with Ion Solar was great to work with, the process from start to finish took less than two months. The installation team had the panels installed in one day and they did a great job. Panels have been up for 5 months and have been significantly reduced our grid dependency.

7 months ago

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Verified Customer

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Carol Barbeau

Loved the entire process. I was told how the project was going and how long every step should take. Always done much faster then was suggested. The crew that installed was polite and every respectful. The electrician was very personable and I enjoyed talking to him as he worked. Everyone was knowledgeable and friendly. Great experience!

7 months ago

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