ION Solar: Read 2,017 User Reviews From Real Homeowners

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Verified Customer

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Oliver Nowak

Love the solar system! Communication was excellent throughout the whole install process and everything went very smoothly. Not the cheapest in terms of price per kilowatt but still a good overall system. My main motherboard did go bad about two years later. If an electrician was going to be sent out to troubleshoot, I would have to pay for it. I ended up troubleshooting myself, contacted the manufacturer and received a replacement part and installed it myself.

8 months ago

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Rebecca Green

Switching to solar is a vote for the future and your wallet. Ion explained everything perfectly and followed up on all the details. There are a lot of steps to the process but it was all smooth and simple and almost nothing for us to do on our end. Now our power bill gets lower every month- $7 last month and that even includes AC! Do it now and take advantage of tax credits !

8 months ago

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Kevin Einstein

Honesty and spoke merits of competitors and their products vs what they provided. Made it easy to compare hardware.

2 weeks ago

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Mark Francis

Because they were polite and courteous they cleanup when there done and saved me money

2 weeks ago

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Sarah Lehning

On time, quality work. Answered all my questions and available for follow up if needed.

3 weeks ago

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Bhagyeshri Gulhane

They were great to work with. Helped us expedite the process as well. We had the panels installed in no time.

3 weeks ago

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Jereme Nemeth

I want back & fourth on the decision to go solar or not, interviewing multiple companies & sitting through their pitch. But I knew right away when Rich & his team came to see me that there was no pitch at all...just upfront honest answers to my questions & concerns. I had 31 2kw panels installed 4 years ago & have been enjoying a Dominion Bill Free life since. In the event I do receive a small bill (usually $8) it doesn't bother me because I sell my excess solar credits back which more than covers it. In 2023 some squirrels chewed up some wires to 2 panels, within weeks Ion had them back up & running, all covered under warranty... Solar might not be for everyone, but it is definitely worth the twenty minute conversation with your local rep. Cheers

9 months ago

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Thomas Michaels

Sales person Tom was very knowledgeable about the complete project from installation to payment methods and rebates. The electrical installer was real good too. He explained a lot to me as he went along. The rooftop guys were good also, but I must say I was a bit disappointed with them because I explicitly asked them to be careful about the roof tiles (concrete). They told me all was good when they were finished. Well, not so fast. Long story short, 6 tiles were broken, and, they were discontinued from the supplier come to find out. Ion's general fixit dude tried like heck to find some. No luck. One of the installers did find some that were close, so we swapped out ones from under the panels. All and all, the system has been working flawlessly, so it's all good. They put in an effort to make it right. I wouldn't let that stop me from recommending Ion. If you have a tile roof, just be aware. That's all.

10 months ago Edited May 29, 2025

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Charles Ryan

We were paying about $175.00/month for electric for our home on Oregon. We are not extravagant with our usage, but rates keep climbing. We had researched transitioning to solar and after discussing our options thoroughly we decided to go with ION Solar. We were completely happy with the entire experience. Everything g was laid out clearly, timelines met and the technicians were fantastic. Our county inspector said that they did an extremely good job on the install and also mentioned that "we never have issues when we inspect ION installs". BUT the best thing is this....our electric bill is routinely 12-15 dollars/month!

10 months ago

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Verified Customer

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Josh P

ION Solar truly simplifies the entire process. They’re a great company to work with—thorough, professional, and attentive every step of the way. From the start, they clearly explain everything and walk you through the process so you always know what to expect. Their customer service is outstanding—responsive, helpful, and quick to answer any questions. On installation day, they ensure everything is done right, and if something isn’t, they address and correct it immediately. For example, I noticed a few panels were missing bird guards; they came out the very next day to take care of it. When it came time to file taxes, they made sure I had all the necessary documentation and even guided me through the process of claiming the solar tax credits at both the federal and state level. (Note: This doesn’t include preparing or filing your taxes—just help with the solar credit portion.) ION Solar is a fantastic company, and I would absolutely recommend them to anyone considering solar for their home. And honestly, if you’re not looking into solar, you’re basically giving money away to the electric company. Make the switch—add solar, and start earning credits back.

10 months ago

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Verified Customer

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James Owens

ION and Dividend Finance did all the paperwork making the process easy. The install crew did a great job, they were thorough, courteous, and cleaned up well. The system looks good and works well as anticipated. I was disappointed at the routing of the conduit on the outside of the house. I had discussed what I wanted with the electrician before hand, but he didn’t do it that way which would have minimized the conduit exposure on the outside of the house - an eyesore. They did a worse job on my neighbors conduit installation. I also didn’t know that a third party would manage the SRECs, and I would be paying them to do so.

11 months ago

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Douglas Lippert

After speaking to the representative, I liked his approach compared to the other company Many reps who had stopped by.

1 month ago

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Ricardo Jarvis

Because of the product and service, but most importantly the professionalism of Dwyane Robert's and the company.

1 month ago

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Bret Pedreira

Quick and efficient. Everyone has been professional and friendly. Kept us informed of each step. Thanks

1 month ago

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Melinda Talkington

Anthony and crew are professional and knowledgeable of their products. They made the process easy and the results are great.

2 months ago

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Randy Hardesty

I don’t remember much it was years ago They sold me some solar panels Haven’t had much follow up since then Someone reached out to me for referrals I didn’t have any so they asked me to do a survey Not sure what the survey is for But my solar panel still work so that’s good

2 months ago

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Verified Customer

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Kevin Eleazer

It has been so easy working with Dave and Ion to get my solar installed. All my questions were answered and the deal they offer is awesome.

2 months ago

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Verified Customer

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Yvette Beaudin

Very helpful sales team, answering all my questions promptly. And the installation team was great, and very expeditious with installation of all my solar panels.

3 months ago

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Charles Griesemer

Adin, Robert and Peter did a great job ! Arrived on time, answered and were patient with my questions, and all their work (ex: joints and seams) look very good !

3 months ago

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Lourdes Sleem

Very knowledgeable and professional staff. Courteous. Good communication. Never pushy! Excellent support throughout the process. Highly recommend!

3 months ago

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Robin Goichenberg

Solar is the way to go. Ion has comparable pricing and was great walking me thru every step of the process. They kept me informed with everything that was being done.

3 months ago

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Darin Lenz

Ion Solar was easy to work with from the start. They broke down the financing, tax credits, and savings. They were professional clear through installation and after.

3 months ago

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Verified Customer

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Evan Trinidad

Griffin and the entire team at ION were extremely easy to work with. They took care of the entire process from applications, paperwork and installation. I would recommend ION to anyone interested in solar for their home.

4 months ago

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Verified Customer

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Dolores Mattson

The application for the solar system performance is easy to use and informative. The solar panels are high quality and efficient and shows that the system meets advertised performance.

4 months ago

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Verified Customer

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Yanina Fowells

Communication!! They keep you in our preferred method. Tech communicate when they are in route and they let you know if anything else will be needed that we will be contacting us. Easy to work with.

4 months ago

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Julie Lucero

We went with ION Solar because of Tanner. We had already said no but when Tanner came by it was a different story. He took the time to really give us a clear picture of what we would be benefitting from going to solar. We've saved a lot of money having made the choice to go ahead with the install.

5 months ago

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George Ewing

Antonio was a wonderful representative to work with. He went through all of the ins and outs of solar paneling with me. Explained everything to my understanding. And was just great at his job.

5 months ago

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Carroll Ellis

Ion provided a superior product with excellent customer service, nice incentives, and level of comfort that came from the fact that you could tell they knew what they were doing!

5 months ago

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Ryan Klorman

Ion has been great for me. Carter helped me identify the right size unit I needed for my house and it has worked great for me for multiple years. Highly recommend Carter and ion

5 months ago

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Verified Customer

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Arnold Sonsteng

I like the real time monitoring the Ion provides. Also anytime are may issues they are easy contact. Really have not had issues, except squirrels! I also like 8 dollar power bills!

5 months ago

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Verified Customer

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Likesh Prusty

My experience with ION Solar was awesome and it was a pretty seamless process during the setup with excellent guidance. Overall it is working great for last 3 years. Thank you team for the awesome service!

5 months ago

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Verified Customer

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Alfred Stanley

My system has been in operation for over five years. For the duration it has exceeded original production estimates. Ion has also been extremely helpful with establishing my SREC account and resolving Enphase reporting concerns.

6 months ago

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Verified Customer

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Joseph Amos

Most smartest thing we did for the house, I can not begin to tell you all, how satisfied with this solar system from the ION, we had it for over ten years and still going strong and top of all we pay almost nothing and we get credited from Dominion powers.

6 months ago

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Deneen Nunn

I liked that they checked my roof prior to the installation to verify that it was in good shape. Installation was fast and easy. The technicians were friendly and professional. I have never had any problems with my solar panels. I highly recommend ION Solar!

6 months ago

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Verified Customer

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Jeffrey Gibbons

I liked the friendly and knowledgeable sales person, the quick installation, the 10k tax break, the monthly bill that does not change for 30 years, the $20-$40 monthly checks I get back from Dominion power, and the insulation from rising electricity prices for 30 years.

6 months ago

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James Cory Chennault

Justin did a great job did a great job in educating me on solar. He and his team fid a great job on the installation. They were professional and informative about what they were doing. I would recommend ION if you are looking for sola.

7 months ago

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Verified Customer

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Jared Sam

ION Solar's system is great! The user interface is user friendly and provides very detailed data from real-time to historical. They also give good real-time data of the health and status of the system. It's great that there is no subscription fee and it's just part of being a ION Solar user.

7 months ago

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Verified Customer

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Louise Nelson

Absolutely love, my solar panels and working with Ion Solar! The sales team was very knowledgeable, that installation with seamless, and it’s very easy to monitor the panel operations from the app. I’ve had them at least five years and absolutely love them! Highly recommend!

7 months ago

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Stephanie Campbell

I love my solar panels. My power bill is only $11 dollars a month, what a blessing. ION personnel are wonderful. They are polite and knowledgeable. I’m so glad I invested in the solar panels and look forward to many low power bills in the future.

7 months ago

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Grant Glenn

Based on the feasibility study of the solar panels and the attached shading report, it appears the system would produce no worse than 1,400 kilowatt hours per panel on an annual basis. But as you can see from the other attached screenshot, this system only produced about 584 kilowatt hours in July, which should be a peak-producing month for these panels. That equates to only about 58 kilowatt hours per panel. Even under optimistic assumptions, such as the panels producing the same every month (which is not true due to winter or days with limited sunlight), the panels would only produce 700 kilowatt hours per year, which is just under half of the production estimated in the shading report. The total cost was about $13,000, and if we assume the system does produce the optimistic amount listed above at 700 kilowatt hours per year per panel, that’s 7,000 kilowatt hours per year at a rate of roughly $0.08 per panel—only about $560 per year. Before any tax incentives, that would take about 23 years to recover the initial costs of these panels. This is a very different reality than what was presented in the marketing materials, which showed a payback period of about nine years, as you can see from the attachments. After a call with Ion Solar, I was told my panels are operating near 100% efficiency. If that’s the case, it seems clear that the expected annual production of these panels is known, so it feels misleading and borderline unethical to present production figures in the marketing materials and proposals that insinuate cost savings significantly greater than what will actually occur. Hence my frustration—had I known the true output of the panels, there’s no way I would have pursued this endeavor.

7 months ago

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Verified Customer

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Eugene Santiago

The people at ION solar were very helpful through the whole process, they helped me determine the amount of energy I would need and walked me through all the steps to ensure no surprises. I know I can retire comfortably because my energy bill is less than a days lunch.

7 months ago

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William Cavin

Ion solar is a great company. They installed the panels in a timely fashion. They answered all the questions we had. We've had the panels for 6 yrs now and they are still going strong. I highly recommend this company if you are considering going solar.

8 months ago

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Nathaniel Robinson

Customer service and communication are top notch from ION and Carson in particular. It’s been a piece of cake working with he and the company. Any time I reach out to him he always gets back to me within an hour or so. Very happy with how things have gone so far and would do business again with ION in the future.

8 months ago

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Natasha Thomas

Ion solar answered all my questions and made the decision process an easy one. The process was quick and they communicated throughout the process. I would recommend them for your solar project. Looking forward to the energy cost savings.

8 months ago

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Virginia Thompson

Ion Solar has been fast and efficient from start to finish with our transaction. From introduction which started with Kevin, Vaso for financing and scheduling to Miles and Joshua with actual installation. The behind the scene IT crew who communicated with me regularly via email or text messages were awesome and not pushy. Great system in place!

8 months ago

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Marie Reddish

Thorough installation process. Immediate response for any issues. Great product! I literally haven't paid for electric in May or June in Virginia Beach and I have a 2-story home. My solar panels produced enough electric to keep my A/C set to 73 degrees in these hot months.

8 months ago

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Cecil Montgomery

Friendly fast and no regrets I've never been happier with my solar

2 weeks ago

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Patricia Howland

I am totally satisfied with ION Solar. They did an excellent job installing the Solar System on my roof. I am now getting paid for the extra Solar that is getting paid for extra Solar that is produced by the system. Seth Bringhurst was excellent throughout the installation, also the crew that installed the system. I am TOTALLY happy with everything.

9 months ago

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Brodie H

All I can say is that the panels are 100% worth it. My power bill is consistently just the base cost (~$17). Ion did a good job with the pitch and the work was top notch. I haven't had any major issues with the panels or the install in the 3 years I've had them. My only advice for a prospective buyer is to carefully calculate your yearly energy usage for the purpose of determining how many panels you install

9 months ago

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Tirrsa Isom

I hesitated to get solar due to the investment amount; however, it was totally worth it!! Every summer month, when my bill comes and it is less than $20, it continually confirms that it was a great decision! Working with Ion Solar was easy; they communicated every step of the process. Now, as a customer for over three years, they are still reaching out, and if I ever initiate contact, they are right there for me, too! I absolutely recommend this company!

9 months ago

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