ION Solar: Read 1,924 User Reviews From Real Homeowners

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Verified Customer

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Tom Holbrook

ION was professional and easy to work with throughout the entire installation experience. They took care of everything with minimal input from me. Very happy with the end product, highly recommend their services!

5 months ago

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Verified Customer

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Daphne Davenport

Our solar energy compared to the power company.

1 week ago

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Julie Hall

They were clear with the options, time and cost. They explained the why of each

1 week ago

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Verified Customer

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Dale Parson

Knowledgeable techs. Explains installation.

1 week ago

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Verified Customer

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Jared Sam

ION Solar's system is great! The user interface is user friendly and provides very detailed data from real-time to historical. They also give good real-time data of the health and status of the system. It's great that there is no subscription fee and it's just part of being a ION Solar user.

5 months ago

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Verified Customer

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Louise Nelson

Absolutely love, my solar panels and working with Ion Solar! The sales team was very knowledgeable, that installation with seamless, and it’s very easy to monitor the panel operations from the app. I’ve had them at least five years and absolutely love them! Highly recommend!

5 months ago

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Verified Customer

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Stephanie Campbell

I love my solar panels. My power bill is only $11 dollars a month, what a blessing. ION personnel are wonderful. They are polite and knowledgeable. I’m so glad I invested in the solar panels and look forward to many low power bills in the future.

6 months ago

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Verified Customer

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Grant Glenn

Based on the feasibility study of the solar panels and the attached shading report, it appears the system would produce no worse than 1,400 kilowatt hours per panel on an annual basis. But as you can see from the other attached screenshot, this system only produced about 584 kilowatt hours in July, which should be a peak-producing month for these panels. That equates to only about 58 kilowatt hours per panel. Even under optimistic assumptions, such as the panels producing the same every month (which is not true due to winter or days with limited sunlight), the panels would only produce 700 kilowatt hours per year, which is just under half of the production estimated in the shading report. The total cost was about $13,000, and if we assume the system does produce the optimistic amount listed above at 700 kilowatt hours per year per panel, that’s 7,000 kilowatt hours per year at a rate of roughly $0.08 per panel—only about $560 per year. Before any tax incentives, that would take about 23 years to recover the initial costs of these panels. This is a very different reality than what was presented in the marketing materials, which showed a payback period of about nine years, as you can see from the attachments. After a call with Ion Solar, I was told my panels are operating near 100% efficiency. If that’s the case, it seems clear that the expected annual production of these panels is known, so it feels misleading and borderline unethical to present production figures in the marketing materials and proposals that insinuate cost savings significantly greater than what will actually occur. Hence my frustration—had I known the true output of the panels, there’s no way I would have pursued this endeavor.

6 months ago

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Verified Customer

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Eugene Santiago

The people at ION solar were very helpful through the whole process, they helped me determine the amount of energy I would need and walked me through all the steps to ensure no surprises. I know I can retire comfortably because my energy bill is less than a days lunch.

6 months ago

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Verified Customer

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William Cavin

Ion solar is a great company. They installed the panels in a timely fashion. They answered all the questions we had. We've had the panels for 6 yrs now and they are still going strong. I highly recommend this company if you are considering going solar.

6 months ago

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Verified Customer

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Nathaniel Robinson

Customer service and communication are top notch from ION and Carson in particular. It’s been a piece of cake working with he and the company. Any time I reach out to him he always gets back to me within an hour or so. Very happy with how things have gone so far and would do business again with ION in the future.

6 months ago

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Verified Customer

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Natasha Thomas

Ion solar answered all my questions and made the decision process an easy one. The process was quick and they communicated throughout the process. I would recommend them for your solar project. Looking forward to the energy cost savings.

7 months ago

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Verified Customer

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Virginia Thompson

Ion Solar has been fast and efficient from start to finish with our transaction. From introduction which started with Kevin, Vaso for financing and scheduling to Miles and Joshua with actual installation. The behind the scene IT crew who communicated with me regularly via email or text messages were awesome and not pushy. Great system in place!

7 months ago

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Verified Customer

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Marie Reddish

Thorough installation process. Immediate response for any issues. Great product! I literally haven't paid for electric in May or June in Virginia Beach and I have a 2-story home. My solar panels produced enough electric to keep my A/C set to 73 degrees in these hot months.

7 months ago

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Verified Customer

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Orion Looney

The team at Ion had been very informative and transparent with everything they are doing. They call to give regular updates and their on site techs are extremely friendly and knowledgeable. They go far beyond what their competitors have shown me. So happy I switched to them.

7 months ago

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Verified Customer

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Bryan Gonzalez

Brandon was very helpful I had different companies come by and sell me there product but I was not convinced. Brandon explained everything and made me feel comfortable on going with ION SOLAR it’s been 3 years since I got it installed and I don’t regret it. Process was smooth.

7 months ago

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Verified Customer

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Jason Foster

Ion Solar was very professional. They answered all our questions about the process and the incentives. The loan process and the installation went smoothly, and two years ago when we had hail damage, the process for removing the panels to replace our roof and then putting them back up was as simple as could be.

7 months ago

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Verified Customer

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Christian H

The customer service provided by my company contact, Jacob, was the shining star of working with Ion. His availability to answer questions I had initially as well as direct contact with him to ask questions along the way. The process was fast and easy, from signing up to the installation, which only took a few hours.

7 months ago

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Verified Customer

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Reynaldo Mendoza

From the initial consultation to final installation, the process was smooth and professional. The team walked us through everything, handled all the permits, and kept us in the loop through the process. Ion solar is worth checking out if you are looking into solar.

7 months ago

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Verified Customer

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Pure Deed

The whole process was well coordinated, staff responsive and accommodating. Did not take significant time away from my day-to-day activities. I like the app that shows me how much electricity I have been using and that also gives tips of mindful energy usage in general.

8 months ago

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Verified Customer

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Vikas Sharma

Ion Solar did an outstanding job on my installation. The process overall was very smooth and easy. They took care of all of it and created great documentation that I submitted to my HOA. I haven't had any issues and have saved around 80 percent of my prior electrical bill.

8 months ago

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Verified Customer

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D.B.

We had a great experience with our solar install with ION Solar. It's been 3 years now and we've had no issues. The savings on our electricity have been fantastic. Even if electricity prices increase, we wont have to worry about it.

8 months ago

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Verified Customer

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Maria Clarke

Everything was easy, the installment, the set up and ion has been very informative from throughout the entire process. The only downside is waiting for it to be approved and officially turned on. They came and went about two weeks ago. And yet we are still waiting for it to be turned on.

8 months ago

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Verified Customer

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Daniel Stover

My sales rep, Lauren, rode side-by-side with me from start to finish. She kept my updated on statuses of approvals and work schedules. Thorough follow and follow through was the theme of the entire project. It's still very recent since my installation so I don't want to comment on value or quality at this time.

8 months ago

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Verified Customer

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Jennifer Trujillo

Excellent service. Everyone was helpful, patient and most of all honest. I have had my solar for over a year and couldn't be happier with our decision to use ION. If you want the most for your money give Robert and his team a call.

8 months ago

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Verified Customer

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Shannon Whitney

Great service from beginning to end! Sales was very well-educated and informative, and not at all pushy. The installation crew worked quickly and cleaned up afterwards. Financing was also a breeze and very easy-going. The process has been well executed and thorough. 100% recommend!

8 months ago

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Verified Customer

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Philip Mattison

Valuable credits were available when I installed. Interested in cleaner energy.

2 weeks ago

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Verified Customer

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Steven Lozada

Excellent service and the install was completed ahead of schedule.

4 weeks ago

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Verified Customer

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Barry Abel

Ion solar installed our solar panels ten years ago. They are terrific. Electric bill in summer went from over $300/month to zero and still is. After we found hail damage to our mostly flat, Southwestern roof we had a new roof done. Ion removed the panels and reinstalled them. Polite, efficient. Completely satisfied. Based on my experience with them i recommend them highly

8 months ago

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Verified Customer

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Happy Customer

I really liked how I knew when every step of the process was happening and I didn’t have to be home for any of it except for one thing. Definitely love the savings. I’m still paying a small bill however it’s better than the $235.00 I was paying. I’m paying a little less than a 1/3 of that. I’d definitely recommend investing into solar panels. Ask for Tyler D.

9 months ago

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Verified Customer

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Joseph Peaks

The timing ION's promotion team was perfect. I've considered solar/green energy, but didn't have a reference. Presentation included factors on install, finance, home survey, etc. Communication is absolutely consistent with inspections, HOA, documents, scheduling, etc. Installation and electrical was amazing! Still can't figure how so few did so much. Neighbors were asking questions well before completion. Happy to finally be able to utilize the amount of sun/heat after all these years. Thanks, ION!

9 months ago

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Verified Customer

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Jacob Thompson

I thought the sales presentation was excellent. Not pushy, just laying out what is available and asking questions to see if it's a good fit. From there the customer service team has been very responsive, friendly, and helpful. Finally, I like the app that they have with their service because it has a tracker for installation progress and contact info for questions. A very smooth process and great customer service am around.

9 months ago

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Verified Customer

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Christopher Harrison

We had a great experience with Ion Solar from start to finish! Our installation went smoothly, and the entire team was professional, friendly, and efficient. They kept us informed throughout the process and made everything feel easy and stress-free. We’re so happy we chose Ion Solar and would absolutely recommend them to anyone considering going solar!

9 months ago

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Verified Customer

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Margaret Votava

We contracted ION Solar in July of 2024 and installation was complete with turn on from our electric company in early November 2024. We are very satisified with the operation and energy savings of our panels. Although not perfect, ION solar is the only company that we would recommend to our friends looking to move to solar. The longer story: Our home: We have a less than optimal roof for solar. Our roof faces east to west with steep pitch that shades the roof. Additionally, the west side of the house is butted by large trees. Therefore, we needed a fair amount of panels or produce the electricity needed to fully supply our needs. Electrical billing in 2025 was changing such that it was a big financial benefit for us to have the installation completed by mid December of 2024. ION solar was only one of two companies that were willing to bid our on project. We went with ION for two reasons 1) we preferred the technology and warranty with their panels 2) we trusted the salesman who only wanted to sell us what we needed and not extra capacity (which we could add on later if we needed). We trusted ION's engineering to size us correctly. We are 6 months into operations and things are running very well. The first four months are the lowest quarter of the year, so we are underproducing what we need, but March/April looks like we are well on track to be self-sufficient. The installation itself was not problem free (therefore only 4 stars instead of 5) and it was often difficult to get a timely replay to quesitons, but everything was resolved in the end. Every other friend of ours that have installed solar has various installation. issues of one sort or another, so I think this is fairly typical.

9 months ago

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Verified Customer

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Linda Cahan

Ion Solar did a great job of installing a solar system that has worked perfectly for almost 3 years! They were highly efficient and professional and took care of all the permits and paperwork. While their claim that my rebates would pay for the cost of the solar panels were optimistic, I came out ahead as electricity costs keep rising. My monthly payment is $76 for the panels and my actual electric bill is only $15.47 monthly. Combined, both payments are far less than I'd pay if I didn't have the panels. I haven't regretting my decision for one second! They did a great job!

9 months ago

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Verified Customer

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Tim & Marla Cole

Ion walked with us thru the entire process. They kept us informed from the pre-install thru the install process. It did take a couple of months for completion but with the inspections and weather delays it was about what I was told. Overall it was a good process and since they have been installed this year has been a break even plus about one electric bill.

9 months ago

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Verified Customer

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Gregg Lies

Company representative was extremely knowledgeable and was able to answer every question we had. The installation process occurred quickly and was done professionally. I was impressed with the communications as we waited for the City Inspector and the Power Company to do their part. The system passed inspection the first time without any problems. we are now producing and happy with the results.

9 months ago

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Verified Customer

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Vicki Depalma

Great experience!! Sean explained the whole process and answered all my questions even the ones after installation! Ion is excellent at communicating each step and has been so helpful by providing forms or links as needed. The install went as planned. Everyone showed up early or in-time. The crew did not leave any evidence that they were here. I would recommend Ion for Solar. I wished more companies did did business like Ion!! Thank you!! The system works beautifully and I can watch it On my phone!! Love the savings!!!

10 months ago

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Verified Customer

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Ezri Meier

Not fully connected yet but so far the experience has been really great! The folks I have spoken with have all been professional, knowledgeable, and patient with all my questions. It’s so great not to have to worry about filing for permits or scheduling inspections as they take care of all those things. The install itself was fast and looks great! The communication has been really superb and helped me know what to expect each step of the way. Highly recommend.

10 months ago

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Verified Customer

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Karen Tahmoreszadeh

We initially had a contract with another company and they didn't contact me for several months so we switched to ION Solar and they paid the cancelation fee. They were quick with the process. It only took several hours for the install. The panels look nicer than the older ones with the grid pattern I've seen on some homes. I'm still waiting for the inspection from the utility company but don't anticipate any issues.

10 months ago

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Verified Customer

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Jorge Ponce

My experience with ION Solar has been great in all stages. Shaun/Megan are the sales representatives that first came to my house and explained all the process, assessed my capacity needs and presented a competitive proposal and helped with the finance process of the project as well. ION Solar took care of everything, including city and suppliers permits. Installation was clean and fast. In all the years with the solar system I only had a panel disconnection which was addressed immediately. I fully recommend ION Solar for your solar needs.

10 months ago

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Verified Customer

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James Wilson

Great Company! Everything Jarrell stated would happen, did. At the time I had my Solar installed I received a 30% tax rebate from the government on my tax return. It took about 8 months before for me to understand the relationship between ION Solar, Dominion Electric and myself. Since then my electric bill has decreased approximately 75% and once or twice a quarter Srectrade sells power as my representative back to the power company. It has truly been a win, win situation!

10 months ago

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Verified Customer

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Robert Young

Of all the solar companies we interviewed when we were interested in a home power solution, ION solar was the only one who actually took the time to understand our requirements and offer a solution to fit what we needed. The sales, installation, and service experience has been top tier and I highly recommend them if you are curious about a solar solution for your home!

10 months ago

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Verified Customer

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Elnathan G Sr Brooks

We’ve just had our solar panel system installed about a week now so we haven’t had any use of the solar system yet. However I must say that from start to finish the project went really well. ION Solar and there team handled everything perfectly. The design, the updates on a regular basis and even the scheduling of the installation, inspection etc. The installation went flawless and we’re looking forward to the future benefits from this project. Elnathan Brooks

11 months ago

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Verified Customer

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Paul Kulawik

My wife and I spoke with 3 different companies at our house. Hands down Ion solar was the best. Our sales person was able to answer all of our questions. Walked us through every aspect of things that needed to be done. We should be up and running sooner than expected. The crew that did our installation was fantastic and cleaned up afterwards. We are in Canon City Colorado, and people are welcome to check it out.

11 months ago

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Verified Customer

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Jimmy Joyce

ION Solar is awesome. They did everything for me and handled the permitting, questions, install etc. One thing you don’t see now days is an immediate response for questions after the deal is done. The contacts I have made have always been there for future questions I have or information I need. Myself and a lot of my friends and neighbors have used them.

11 months ago

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Verified Customer

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Willis Jones

Hello, it’s been a pleasant experience using Ion Solar for my Solar power needs. From the salesman to the home office to the installers. The solar panels were installed today and it went very smoothly. The installers arrived early 8:00 & were done by 3:00 , ( I have a good sized home) I was very pleased w/ the whole process and would/will recommend Ion Solar to anyone.

11 months ago

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Verified Customer

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David Quintero

ION Solar installed my solar panels going on two years and not once have I had any issues with my panels. My monthly electric bill used to be $310 amount, Now I don't even pay anything. It's a great relief to be taken away from paying high cost electricity. The staff from ION Solar are very knowledgeable and professional at what they do. I would highly recommend ION Solar to any one that's fed up with paying high electric bills.

11 months ago

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Verified Customer

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Dajana T

We have our solar now for almost two years and we are very pleased with it. Russ was very professional and explained the process in a simple way which was great. We are very happy with the solar as it does make a difference with our costs. Hopefully we can upgrade to the batteries at some point to maximize our savings and be a bit more safe during power outrages.

11 months ago

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Verified Customer

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Andrew Montoya

First of all, I love the results. As soon as my system was activated I saw electricity use (and PNM bills) cut in half. That was in winter near the shortest sun day of the year. I can't wait to see results in mid-summer. Secondly, the installation by Ion solar was quick and trouble free. It was completed as projected and expected. Thirdly, I anticipate that 40% of the cost will be recovered as federal and state tax credits on this year's return. Ion made sure I have everything I need to make that happen. I remain 100% satisfied.

11 months ago

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