ION Solar: Read 1,300 User Reviews From Real Homeowners

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Verified Customer

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John Chapman

Great customer service easy to contact customer service

5 days ago

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Tolulope Oyebode

Robert C is knowledgeable and his presentation was detailed.

1 week ago

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Verified Customer

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Sherrie Merrell

They took care of everything, from permits and approvals to installation.

1 week ago

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Verified Customer

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Angela Whitley

They have made the process very easy and have kept me updated all along the way.

3 weeks ago

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Ralphael Dibacco

Once approved, the installation was easy and it didn't take long . We no longer have a high electric bill. It's below $50 a month.

1 week ago Edited November 13, 2024

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Verified Customer

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Israel Gomez

The process was simple ION handled everything. Since I got it I have only used solar energy none coming from the city.

1 month ago

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Verified Customer

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Charlotte Martin

Very pleased with how the company kept my family & I informed @ every step of the process and were helpful with questions/concerns we had.

2 months ago

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Verified Customer

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Sheryl Burt

The whole Ion Team was there for me every step of the way. It was very seemless and I am excited to start seeing the savings on my energy bill.

2 months ago

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Verified Customer

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Abigail Bravo

The communication from ION Solar has exceeded my expectations. I’m super happy with the overall customer service and product

2 months ago

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Verified Customer

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Bernard Tyrrell

Professional and pleasant. System is working just as predicted. Happy with communication and follow up. Wish we would have done this sooner!!

2 months ago

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Verified Customer

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Magdalena Knox

I have no inch of regret that I chose ION Solar. All of my skepticism was erased with the way they handle business and their Operations. They are very professional and Efficient. Their customer service and Communication is Excellent. My Solar panels are operational and I am very satisfied.

2 months ago

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Verified Customer

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Colleen Ciannella

Very happy with the services I’ve received

1 week ago

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Stephen Roberts

Great knowledge service! Friendly and attentive

1 week ago

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Verified Customer

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Christopher McCabe

Great to work with! Good customer service.

1 week ago

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Verified Customer

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Sonia Perez

Excellent Company and exceptional services

1 week ago

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Verified Customer

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Chris Swenson

What a difference my new solar makes. Thank you!

1 week ago

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Verified Customer

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Mvann@gmail.com Rigid1313

They did what they said they needed to do, no surprises. Very pleased.

2 weeks ago

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Verified Customer

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Denise Grizzard

The team has stayed in contact with me every step of the way they are fantastic

2 weeks ago

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Verified Customer

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Travis Smith

Great asset to the team and very knowledgeable about solar panels

3 weeks ago

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Verified Customer

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Iginace Nsabimana

I like it , because it lowered down my Xcel energy payments.

3 weeks ago

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Verified Customer

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Rui Benevides

Delivered as promised…starting to see savings from electric bill. Well done!

3 weeks ago

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Verified Customer

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Nathan O'Connell

The whole ION Solar team was easy to work with throughout the project.

3 weeks ago

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Verified Customer

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Ryan Schall

What can I say that would better help you the reader understand the delight it was to work with ION Solar. EVERYONE, from the initial person knocking on my door, to the support team now years after install, have been nothing but helpful and great. I have heard plenty of horror stories from my neighbors and family about the companies they went with. While I just brag at the excellent customer service and quality product they provide. Most of my neighbors have had 1-2 repairs or replacements with their solar panels. They did not go with ION like I did and now suffer. I was the first to install and tried to recommend to everyone and have had NO ISSUES. Now my neighbors constantly tell me “we should have gone with your guy”

2 weeks ago

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Verified Customer

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Jose Nazario Velazquez

Super easy process, Max helped me set everything up and answered all the questions I had.

1 month ago

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Verified Customer

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Renee Herbert

Professional, communicative and thorough. Best decision made for our home. Highly recommended!

1 month ago

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Verified Customer

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Cooper Aurora, CO

They have been very helpful. There was a time, a couple times where it's took a little while to get an answer, but other than that, pretty solid. They scheduled us for date to install and they were able to come out and just get everything done in one day for the most part. Obviously we had to allow access into our home and things, but it's pretty easy, and pretty efficient. There was one thing they had to come out and do again based on an inspection from the county, but other than that, it's a very simple process. It's been great equipment. I haven't had any issues with it so far, its been very easy to understand and we are definitely getting the benefits of the panels.

1 year ago

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Verified Customer

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Kenneth Millender Sr Albuquerque, NM

I generally don't do reviews. Ironically, I give reviews a great deal of consideration. After extensive research and after interviewing seven Solar companies, we decided to go with ION Solar. The professionalism and personal attention was head and shoulders above the rest. The genuine integrity we encountered during the entire process was more than we expected. Every objective our Energy Consultant discussed prior to, during, and subsequent of the installation was accomplished. The ION team kept us informed during the entire process. The level of stress associated with this endeavor was absolutely zero. Eric, our Energy Consultant along with Sophia, our Project Coordinator, were there for us during the entire process, literally just a phone call away. The inspector, the design team, the installers, and the technicians were incredibly professional, courteous, respectful, patient, and proficient. We were thoroughly informed and kept abreast of many significant details associated with our Solar project. This team was virtually surgical in bringing our green energy system to fruition. We were treated as family. Every question or concern was treated with the utmost respect and attention. To Sophia, Eric, James, Tony, Jeremiah, Ron, and all who contributed, we give ION Solar a "�Two Thumbs Up"�. My wife and I , would highly recommend to anyone seeking to go solar, "�ION SOLAR "�,a "�Hall of Famer"� of a company. We are thoroughly satisfied with the finished product.

1 year ago

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Verified Customer

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Susan Albuquerque, NM

I'm very, very happy with their service and the products. And I really appreciate the fact that they brought wonderful financing to me since I had, had a bankruptcy and the financing allowed me within a shorter period of time, just two years after the bankruptcy was closed, to be able to qualify. They have microprocessors for each solar panel and that enables easy diagnosis in case something goes wrong. They came up with a plan for the solar panel. They got the plan approved. They came and installed everything in one day. They were very easy to work with, they were very efficient and I couldn't say more positive things about them. They were excellent.

1 year ago

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Verified Customer

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Louis Guerrero

Great service and friendly staff. They showed up in time and made a clean install of all the associated equipment.

2 months ago

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Verified Customer

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Rachel Rankin

Aside from solar itself and the install, the personal cust svc is OUTSTANDING. I am both impressed and pleased!

2 months ago

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Eric dabney

Service reliability, staff professionalism, and customer appreciation.

3 days ago

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Verified Customer

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Diana Shelton

Very Satisfied. Customer Service very responsive.

2 weeks ago Edited November 6, 2024

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Verified Customer

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Gerard Mendicino

Constant updates on how everything was progressing.

2 weeks ago

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Verified Customer

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Rhodel Easter

Everyone is very respectful and very friendly

2 weeks ago

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Verified Customer

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Tan

They do all the paperworks. Very smooth process

2 weeks ago

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Verified Customer

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Shane Grant

They were quick, friendly and professional.

3 weeks ago

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Verified Customer

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Steven Brock

Fantastic service and great all around experience!!

3 weeks ago

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Verified Customer

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Toni Sprandel

The whole process went very smoothly. The permits were done efficiently and so approvals came very quickly. The install day was perfect and it looks beautiful! They worked with us to accommodate our desires on where to place them (all on back side of our roof) which is west facing. Very well pleased with the finished product and it is working perfectly. 😊

2 weeks ago

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Verified Customer

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Bryant Reyes

I love the way they work, very clear, very respectful and professional

1 month ago

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Daniel Kimball

The only problem I have is how long it is taking to get the system installed and online.

1 month ago

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Verified Customer

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Chris Kincade

Best solar company in Nevada. I'm saving so much money it's ridiculous.

1 month ago

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Verified Customer

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Christopher Kozak

The accuracy of the installation process. Organized digitally on the app

1 month ago

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Verified Customer

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Kristina Cohen

The process was easy. The team kept us informed at every step of the way.

1 month ago

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sherif sherif

I recently had a solar system installed by IONSolar, and I'm thoroughly impressed with their service. From start to finish, the team demonstrated professionalism and efficiency. The customer service was top-notch, with quick responses and proactive updates that kept me well-informed throughout the process. They were always on top of tasks, ensuring that everything was handled smoothly. What really stands out is their attention to detail. They provided all the necessary information upfront, making the entire process transparent and easy to understand. Additionally, the mobile app is excellent – user-friendly and a great tool for monitoring the system’s performance. I highly recommend IONSolar for anyone looking to transition to solar energy. Their timely installation and outstanding support have made the entire experience exceptional. Kudos to the team for their hard work and dedication!

6 months ago

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Verified Customer

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Dikla

1 year ago Edited November 13, 2024

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Verified Customer

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Sanjay Manitou Springs, CO

I have about six months experience and everything's been fine. It seems like it's working out really well. I got the notifications by text messages when they were gonna be coming out and then they would come out at the correct time. If there was any problems I told them my concerns and it was done pretty quickly. Everything went well. There was some damage to the roof, but that was the only problem. They're pretty responsive to our questions.

1 year ago

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Verified Customer

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Justin Buda, TX

I recently had an issue with our HOA saying something about our solar panels and they got it resolved within the day. It was great. I was able to reach out, got an answer and talked to a human. I'm not producing as much as I thought I would, but it's also hard for this winter right now. They installed as plan. It was a bit niosy, but that was expected.

1 year ago

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Verified Customer

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Tyler Aurora, CO

After extensive research and talking to several different companies, the. The quality and the the pricing seems good. I like that they didn't use contractors and that everyone works directly for Ion. Installation was very smooth. They were very good about walking me through various steps and then good about answering questions. They're responsive about giving feedback for any any potential issues. They have good warranties too.

1 year ago

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Verified Customer

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Michael Aurora, CO

I have a Direct Line to the the head guy there and anything we need, we just text him and he's on it. Our installation happened during the holiday season, so it took a little bit longer. And then also with COVID going on at the time, nobody wanted to come to work and it was all expected. Took a little longer than it should have, but it all worked out in the end. So far we haven't had any issues with anything. It's been going on, I think a year now.

1 year ago

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Verified Customer

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Samuel Aurora, CO

It's worked perfect, I've had no problems with it at all. Getting them on the roof was easy. They just took a day. They sent the people out who inspected the roof and then they said they were coming and they came and they got them up there and got any trouble at all. Very easy. They answered all the questions I've had. I did have a couple times when I had trouble with the app and they helped me figure that out. They've been really helpful.

1 year ago

ION Solar Reviews