ION Solar: Read 2,134 User Reviews From Real Homeowners

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Verified Customer

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Chad Michalenko Colorado Springs, CO

Great to work with, clear on expectations and equipment, and pricing. Open and honest, transparent with the process and great communication

4 months ago

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Daisy A De Alva

I love ION Solar there are so professional and careful at their job and they are always on time I really recommend them.

4 months ago

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Jeffrey Johns

Referred by a family member. The installation team did a nice job on the installation and was completed in about four hours! They even fixed an issue I noticed afterwards.

4 months ago

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William Lee

ION Solar staff were very knowledgeable, professional, and respectful of our home. Informed us throughout the entire process.

5 months ago

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Lauretta Nuci

We purchased our solar through Ion several years ago. The purchase was fair and painless. We have not had any issues with our solar system.

5 months ago

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Juan Rodriguez

Everything has gone well. Appreciate the constant communications and the installation process was done in a professional manner.

5 months ago

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Zachary Coble

Crew was professional and quick. There salesperson also was helpful in getting me out of a bad solar deal. Unrelated to the review, the sales person left his hat here. Contact me if you want it back.

5 months ago

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Verified Customer

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Joni McGhee

After researching local solar companies I chose ION based on their customer support and services. They're great to work with and very knowledgeable about their product.

5 months ago

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Michael Ruptak

American- made Panels, great offer and great people working to install on my roof! We are past our 1-year and are very pleased with our production stats!

6 months ago

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Nicholas Nason

It was quick and easy, they handled all the permitting. The only difficult part was getting the city out to do the inspection since they were so backed up.

6 months ago

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Heidi Schmidt

the cost is a bit high and felt quite pressured and no calls to see if they are operating as they should be. I think it would be good to offer a free inspection in the spring to insure they are operating properly. I will say after the weather with high winds and freezing rain they must have done a great job of insuring a strong installation and they seem to have held up well despite all the crazy weather.

6 months ago

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Verified Customer

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Dan Alvarez

I had signed up with Ion Solar last year in May, they were extremely helpful and communicative with me, especially compared to other companies, until I signed a contract with them. It took 2 months for them to install my panels, July, after which is took them 6 months to actually get an electrician to hook them up. (7 electricians and 10 visits over the course of 6 months). Their communication was terrible, I was often left with no answers to my questions. I would have to reach out to the sales person to get any sort of response, as their service team would not respond to me or tell me they would get back to me and never respond. After 6 months and many complaints, multiple times submitting support tickets that I was never contacted about, I sent a scathing email to the sales person, even inquiring about somehow getting out of the contract, after which I was connected with a region manager who took over my communication. He was responsive and helpful, but after 8 months of waiting to get these panels installed and connected it was little and very late. It wasn't until this last February that the panels were finally approved to be turned on. I think if you are a lucky one, who Ion responds to, it might be worth it. However my experience was awful and I do not recommend to anyone looking for Solar panels.

6 months ago

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Verified Customer

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Sarah Roush

They got the job done super fast and I have been very pleased with savings. I am also happy to be helping improve the environment. Thank you Ion for all you have done!!

7 months ago

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Verified Customer

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Jeremy Throckmorton

Ion Solar inherited the support for our system. Their techs have been wonderful as they have painstakingly troubleshot the install job done by another company.

7 months ago

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Jeffrey Blundell

I felt like the sales and engineering of the system they proposed was well thought out and provided long term value at least equivalent to the long term cost of the system.

7 months ago

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Jack Weir

Table at DU hockey game, impressed with presentation and ease of financing and installation. Have had panels removed for new roof, no problem. Work great so far.

7 months ago

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Raevan Nicholson

I shopped 4 other companies before choosing ION. 4 years later and I still stand firm by my decision. Only company I've seen that has the critter guard also

7 months ago

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Verified Customer

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Mark Janzen

They were the company in business the longest, in the greatest number of states, had the best ratings and appeared to be the largest company locally.

7 months ago

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Warren White

Slow, unreliable, and low quality labor network for installation. Process started at the end of June, had approval from the city on 01-Aug., after multiple reschedules the panels were installed a couple months later, they had issues, after multiple trouble shooting visits, it seems like they started producting power on 23-Jan. 2026. 6 Months from city approval to system generating power seems like a long time; afterall, whole houses get built is half that time. So, have I been paying for both the solar loan and the utilities? Yes, for a couple months I've been paying both bills. Hopefully, the delayed install doesn't impact my tax credit. If you're into speed, quality, or saving money you should move onto the next company on your list. If speed, quality, and saving money isn't important to you, then your values align and ION is your company. Oh and after the system started producing power, the app. that is provided to monitor usage is out of date and doesn't work with updated Android operating system. Since I'm complaining, I'd point out that they want an adult at home for all visits (which is reasonable), but when you're looking at approx. 8 visits and all of those got rescheduled a minimum of 1 time, you're looking at taking 16 days off work to be ready for the system to be installed. This is fine if you don't work or work from home, but if you have a job, this is considered inconvenient.

7 months ago

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Verified Customer

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Olivia Hinojosa

The employees at ION handled everything and gave us updates every step of the way. They were very responsive throughout the process. Would highly recommend.

7 months ago

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David Hudson

Our experience with ION Solar was smooth and easy. They installed the panels without any issues. Then they followed up to see if we were satisfied with our service.

7 months ago

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Verified Customer

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Yvette Beaudin

Very helpful sales team, answering all my questions promptly. And the installation team was great, and very expeditious with installation of all my solar panels.

8 months ago

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Verified Customer

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Charles Griesemer

Adin, Robert and Peter did a great job ! Arrived on time, answered and were patient with my questions, and all their work (ex: joints and seams) look very good !

8 months ago

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Verified Customer

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Lourdes Sleem

Very knowledgeable and professional staff. Courteous. Good communication. Never pushy! Excellent support throughout the process. Highly recommend!

8 months ago

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Verified Customer

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Robin Goichenberg

Solar is the way to go. Ion has comparable pricing and was great walking me thru every step of the process. They kept me informed with everything that was being done.

8 months ago

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Verified Customer

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Evan Trinidad

Griffin and the entire team at ION were extremely easy to work with. They took care of the entire process from applications, paperwork and installation. I would recommend ION to anyone interested in solar for their home.

9 months ago

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Verified Customer

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Dolores Mattson

The application for the solar system performance is easy to use and informative. The solar panels are high quality and efficient and shows that the system meets advertised performance.

9 months ago

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Verified Customer

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Yanina Fowells

Communication!! They keep you in our preferred method. Tech communicate when they are in route and they let you know if anything else will be needed that we will be contacting us. Easy to work with.

9 months ago

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Verified Customer

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Julie Lucero

We went with ION Solar because of Tanner. We had already said no but when Tanner came by it was a different story. He took the time to really give us a clear picture of what we would be benefitting from going to solar. We've saved a lot of money having made the choice to go ahead with the install.

10 months ago

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Verified Customer

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George Ewing

Antonio was a wonderful representative to work with. He went through all of the ins and outs of solar paneling with me. Explained everything to my understanding. And was just great at his job.

10 months ago

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Verified Customer

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Carroll Ellis

Ion provided a superior product with excellent customer service, nice incentives, and level of comfort that came from the fact that you could tell they knew what they were doing!

10 months ago

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Verified Customer

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Ryan Klorman

Ion has been great for me. Carter helped me identify the right size unit I needed for my house and it has worked great for me for multiple years. Highly recommend Carter and ion

10 months ago

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Verified Customer

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Arnold Sonsteng

I like the real time monitoring the Ion provides. Also anytime are may issues they are easy contact. Really have not had issues, except squirrels! I also like 8 dollar power bills!

10 months ago

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Verified Customer

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Likesh Prusty

My experience with ION Solar was awesome and it was a pretty seamless process during the setup with excellent guidance. Overall it is working great for last 3 years. Thank you team for the awesome service!

10 months ago

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Verified Customer

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Brady Tree

I didn't like that they pressured us into a contract on the first visit, but other than that everything went very smoothly. The price was right, the system has been very effective in helping offset the cost of inflation.

11 months ago

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Verified Customer

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Charles Howard

Ion Solar, they were very knowledgeable and informative about their product . Ion was very helpful in getting through the red tape from the city. The bottom line is my electric bill has been greatly reduced.

11 months ago

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Verified Customer

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Tyler Pearson

After many solar salesmen knocking on my door I finally listened to one of them. ION was great to work with. Their sales staff answered all of my questions and their installers did a great job.

11 months ago

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Verified Customer

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Tawfik Lawanson Buena Vista, Colorado

Moderate monthly payments and always on time

1 month ago

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Dawson Gorton Denver, Colorado

Easy service and saved me money, would recommend

1 month ago

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Taylor Austin Denver, Colorado

They have been a great help with getting solar installed.

1 month ago

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Vassa Lopes Port Orchard, Washington

Very grateful I am saving money on my bill

1 month ago

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Verified Customer

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James Cory Chennault

Justin did a great job did a great job in educating me on solar. He and his team fid a great job on the installation. They were professional and informative about what they were doing. I would recommend ION if you are looking for sola.

1 year ago

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Verified Customer

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Jared Sam

ION Solar's system is great! The user interface is user friendly and provides very detailed data from real-time to historical. They also give good real-time data of the health and status of the system. It's great that there is no subscription fee and it's just part of being a ION Solar user.

1 year ago

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Verified Customer

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Louise Nelson

Absolutely love, my solar panels and working with Ion Solar! The sales team was very knowledgeable, that installation with seamless, and it’s very easy to monitor the panel operations from the app. I’ve had them at least five years and absolutely love them! Highly recommend!

1 year ago

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Verified Customer

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Stephanie Campbell

I love my solar panels. My power bill is only $11 dollars a month, what a blessing. ION personnel are wonderful. They are polite and knowledgeable. I’m so glad I invested in the solar panels and look forward to many low power bills in the future.

1 year ago

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Grant Glenn

Based on the feasibility study of the solar panels and the attached shading report, it appears the system would produce no worse than 1,400 kilowatt hours per panel on an annual basis. But as you can see from the other attached screenshot, this system only produced about 584 kilowatt hours in July, which should be a peak-producing month for these panels. That equates to only about 58 kilowatt hours per panel. Even under optimistic assumptions, such as the panels producing the same every month (which is not true due to winter or days with limited sunlight), the panels would only produce 700 kilowatt hours per year, which is just under half of the production estimated in the shading report. The total cost was about $13,000, and if we assume the system does produce the optimistic amount listed above at 700 kilowatt hours per year per panel, that’s 7,000 kilowatt hours per year at a rate of roughly $0.08 per panel—only about $560 per year. Before any tax incentives, that would take about 23 years to recover the initial costs of these panels. This is a very different reality than what was presented in the marketing materials, which showed a payback period of about nine years, as you can see from the attachments. After a call with Ion Solar, I was told my panels are operating near 100% efficiency. If that’s the case, it seems clear that the expected annual production of these panels is known, so it feels misleading and borderline unethical to present production figures in the marketing materials and proposals that insinuate cost savings significantly greater than what will actually occur. Hence my frustration—had I known the true output of the panels, there’s no way I would have pursued this endeavor.

1 year ago

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Verified Customer

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Eugene Santiago

The people at ION solar were very helpful through the whole process, they helped me determine the amount of energy I would need and walked me through all the steps to ensure no surprises. I know I can retire comfortably because my energy bill is less than a days lunch.

1 year ago

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William Cavin

Ion solar is a great company. They installed the panels in a timely fashion. They answered all the questions we had. We've had the panels for 6 yrs now and they are still going strong. I highly recommend this company if you are considering going solar.

1 year ago

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Verified Customer

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Nathaniel Robinson

Customer service and communication are top notch from ION and Carson in particular. It’s been a piece of cake working with he and the company. Any time I reach out to him he always gets back to me within an hour or so. Very happy with how things have gone so far and would do business again with ION in the future.

1 year ago

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Natasha Thomas

Ion solar answered all my questions and made the decision process an easy one. The process was quick and they communicated throughout the process. I would recommend them for your solar project. Looking forward to the energy cost savings.

1 year ago

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