ION Solar: Read 1,528 User Reviews From Real Homeowners

check_circle

Verified Customer

star star star star star

Freddrick Manitou Springs, CO

I really didn't know much about solar and Ion Solar came out and they had a great presentation to let me know the advantages and the benefits of having solar. They came, set everything up, gave me an app and showed me how to use the app to monitor everything, so it was just great fit.

2 years ago

check_circle

Verified Customer

star star star star star

Israel Buda, TX

It went super quick, to the point that I had left for work, by the time I got home, the solar panels were all installed. They're very comprehensive, easy to use. We just had an ice storm, so very durable because I've had no issues with my equipment.

2 years ago

check_circle

Verified Customer

star star star star_border star_border

Sam Dazzo Albuquerque, NM

Well I advised Ion that we have a home owners association that requires any structural changes to be submitted to them first and they stated they were aware and would send the plans to the homeowners association and now a year and half later I have been fined hundreds of dollars because that was never done. According to them. I can no longer pull the plans and have contacted ion but haven't gotten a response. In addition, I was told I got state tax breaks but I am unable to get the state tax breaks because I need a certificate of installation to provide to the state and have emailed and requested help getting that and have never received a response. It seems like customer service is great prior to installation, but then gone after

2 years ago

check_circle

Verified Customer

star star star star star

John J Cormier Rio Rancho, NM

The whole experience was pleasant. Level of communication was outstanding! The only thing I would not rate a 5 star would be the app I downloaded for my system. It gives minimal information, and is not a robust tool for the consumer.

2 years ago

check_circle

Verified Customer

star star star star star

Norman Albuquerque, NM

I am totally satisfied with the process that we have gone through. At this time we have not completed it because I have asked for a delay and they were willing to give it to me. ION Solar was the only company that offered it to me the product at a price that was less than what my current bill was.

2 years ago

check_circle

Verified Customer

star star star star star

Noah Albuquerque, NM

They were very proficient at what they were doing and they took care of our the work with the homeowners association. They did all the legwork and I didn't have to do anything. They were very professional. We don't have an electric bill, so we don't pay anything other than the the hookup cost. And we don't have any problems with the system so far.

2 years ago

check_circle

Verified Customer

star star star star star

Anonymous Albuquerque, NM

The workers were very efficient and friendly. It went very smoothly. We have encountered some issues with our electric company here in regards to getting a transformer capacity increased and also wa are now on hold for our final inspections and ION has kept us informed throughout this process.

2 years ago

check_circle

Verified Customer

star star star star star

Kamil Albuquerque, NM

We've had no issues with it. Everything works like it's supposed to. The installation process was very simple and a smooth process. Everything happened when it was supposed to happen and it was just a very easy process.They were easy to get a hold of and they always got right back to you and were very professional.

2 years ago

check_circle

Verified Customer

star star star star star

James Albuquerque, NM

I haven't had any problems or any issues with it. The installation process was very easy. They were here bright and early, had all the work done real quickly and it went very smoothly. I've had positive feedback every time I've talked to anybody.

2 years ago

check_circle

Verified Customer

star star star star star

Jennifer Albuquerque, NM

They answered all the questions that I have every time I called in, they helped me out right away. It went really well. They set a date, they showed up on time. They called ahead of time because I lived so far out and they were done within a day. It's great quality.

2 years ago

check_circle

Verified Customer

star star star star star

Stephen Albuquerque, NM

They stayed in contact with me during the installation process and kept me in the loop on everything. They came into a couple of engineering problems that they didn't anticipate and they were able to fixed that right on the spot and so I was very pleased with it. It works well.

2 years ago

check_circle

Verified Customer

star star star star star

Hector M Tapia

Excellent customer service. Very supportive team. Definitely recommend

2 months ago

check_circle

Verified Customer

star star star star star

Efrain Espadas

Great service they have had us in the loop through the whole process

2 months ago

check_circle

Verified Customer

star star star star star

Andretta Jones

The overall installation and the professional staff was great to work with

2 months ago

star star star star star

sherif sherif

I recently had a solar system installed by IONSolar, and I'm thoroughly impressed with their service. From start to finish, the team demonstrated professionalism and efficiency. The customer service was top-notch, with quick responses and proactive updates that kept me well-informed throughout the process. They were always on top of tasks, ensuring that everything was handled smoothly. What really stands out is their attention to detail. They provided all the necessary information upfront, making the entire process transparent and easy to understand. Additionally, the mobile app is excellent – user-friendly and a great tool for monitoring the system’s performance. I highly recommend IONSolar for anyone looking to transition to solar energy. Their timely installation and outstanding support have made the entire experience exceptional. Kudos to the team for their hard work and dedication!

10 months ago

check_circle

Verified Customer

star star star star star

Andrea Hoppes

Customer service is outstanding. We have had a great experience with our solar panels

3 months ago

check_circle

Verified Customer

star star star star star

Christian Burton

They came on time and worked diligently to get everything done in one day. Everything looks great!

3 months ago

check_circle

Verified Customer

star star star star star

London Morrison

I have saved a ton of money since I had my Ion Solar System installed. No regrets at all.

3 months ago

check_circle

Verified Customer

star star star star star

Dawn Nienast

Getting solar panels have significantly lowered our power bill. Such a great investment.

3 months ago

check_circle

Verified Customer

star star star star star

John Hoeffel

Excellent team, very professional, and walked me through each step of the installation process.

3 months ago

star star star star star

Andretta Jones

I appreciated the kindness and their commitment in seeing that I understood the entire process of installing my panel. Thank you

2 months ago

check_circle

Verified Customer

star star star star star

Sylvia Kirby

We having a great experience working with The solar panels so far, and hoping to save even more the coming years!

4 months ago

check_circle

Verified Customer

star star star star star_border

Kim Burklund

The financing took a while, but overall every employee that I dealt with was wonderful. Very professional and quick installation

4 months ago

check_circle

Verified Customer

star star star star star_border

Pete Narushof

Very helpful at every step of the process. Easy to get a hold of for answers to questions. Everyone I interacted with was friendly and professional!

4 months ago

check_circle

Verified Customer

star star star star star

Philip Osburn

The whole process was made extremely easy from start to finish. We are very happy with the product and the savings.

4 months ago

check_circle

Verified Customer

star star star star star

Vasanthakumar Natarajan

All the process started immediately after contract signed and also installation completed quickest and on time

4 months ago

check_circle

Verified Customer

star star star star star

Joshua See

They did an amazing job. They were quick and efficient as well as very nice and explained everything.

4 months ago

check_circle

Verified Customer

star star star star star

Ferdinand Martin

2 thumbs up. I’m electrician and i knew about installation and operation of the solar. Theirs were great.

4 months ago

check_circle

Verified Customer

star star star star star

Valerie Shasteen

The process for solar has been easy and the communication excellent. I am very satisfied with having solar.

4 months ago

check_circle

Verified Customer

star star star star star

Kendra Martz

Amazing customer service!! Purchasing solar panels was the best decision! I am so glad we found them!

4 months ago

check_circle

Verified Customer

star star star star star_border

Judy Baker

They were very informative and kept us up to date through the process but haven't had it long enough to answer otherwise

4 months ago

check_circle

Verified Customer

star star star star star

Marilyn Vanvliet

I would highly recommend Ion Solar. Customer service was excellent in all aspects from Sales to timely Installation!.

5 months ago

check_circle

Verified Customer

star star star star star

Oscar Valencia

I like the attention given to the customer everyone I interacted with was very professional and very knowledgeable.

5 months ago

check_circle

Verified Customer

star star star star star

Felix Alfonso

The assigned Energy Advisor kept track of the project and provided clear communication throughout the process.

5 months ago

check_circle

Verified Customer

star star star star star

Seth Bowers

Everyone I interacted with was friendly and proactive about getting to the next step of the process.

5 months ago

check_circle

Verified Customer

star star star star star

Charlotte Martin

Very pleased with how the company kept my family & I informed @ every step of the process and were helpful with questions/concerns we had.

6 months ago

check_circle

Verified Customer

star star star star star

Sheryl Burt

The whole Ion Team was there for me every step of the way. It was very seemless and I am excited to start seeing the savings on my energy bill.

6 months ago

check_circle

Verified Customer

star star star star star

Abigail Bravo

The communication from ION Solar has exceeded my expectations. I’m super happy with the overall customer service and product

6 months ago

check_circle

Verified Customer

star star star star star

Bernard Tyrrell

Professional and pleasant. System is working just as predicted. Happy with communication and follow up. Wish we would have done this sooner!!

6 months ago

star star star star star

Anthony Mark Anderson

American Home Design did a great job for us. The team was efficient and quick. I am very happy and satisfied with their service. I will definitely recommend them for your home improvements.

4 months ago

check_circle

Verified Customer

star star star star star

Joel Delossantos

Our rep for Ion Solar was great. They kept their word and did everything they said they were going to do for us. There were no catches to there incentives, they were transparent and up front which I appreciated a lot.

4 months ago

check_circle

Verified Customer

star star star star star

Abby Hall

Absolutely amazing company! Super helpful with everything from start to finish, Extremely commutative about the process and knowledgeable on any questions I had to ask. I'm excited to be free from the power company!!

4 months ago

check_circle

Verified Customer

star star star star star

Erik Magnuson

Process was made easy by the entire team. Communication was made at every step & installation was done in one day with no issues. Great turn key key green solution to rising energy costs.

4 months ago

check_circle

Verified Customer

star star star star star

Magdalena Knox

I have no inch of regret that I chose ION Solar. All of my skepticism was erased with the way they handle business and their Operations. They are very professional and Efficient. Their customer service and Communication is Excellent. My Solar panels are operational and I am very satisfied.

6 months ago

check_circle

Verified Customer

star star star star star_border

Brenda Buda, TX

They look well made and everything looks installed properly. It was pretty smooth, and pretty quick as well. Once Encore approved of the system, it wasn't too clear what was after because we still had a wait 3 months before we could change our electrical plan to a solar friendly plan.

2 years ago

check_circle

Verified Customer

star star star star star_border

Elizabeth Aurora, CO

Install was nice and smooth. They did a good job, very quick considering how much they put up. We're trying to get to an answer as to why we're not generating as much electricity as we thought we were going generate, so it's not covering as much of our electric bills we were told it was going to.

2 years ago

check_circle

Verified Customer

star star star star star_border

Bevann Aurora, CO

It took probably double the amount of time for installation than what they had originally said. And it was kind of hard to get in touch with them to answer questions. The panels work just fine. The installation process went very smoothly.

2 years ago

check_circle

Verified Customer

star star star star star

Mary Buda, TX

It's been good to me. My bill has gone down. Right now it's probably less frequent pains. Even paying the solar panels along with my electricity is still less than what my light bill would have originally been. It's good.

2 years ago

check_circle

Verified Customer

star star star star star

Leon Aurora, CO

Any questions I had they got back to me right away. Installation process went really smooth. They they came in, got everything done pretty fast. Its state-of-the-art. I mean some of the best equipment seen on the market.

2 years ago

check_circle

Verified Customer

star star star star star_border

Holly Aurora, CO

They provided easy to understand information on the whole process and the pricing. Their customer service people were helpful. It went very quickly and smoothly. I don't have any complaints. There was some miscommunication between customer service and the installers about what time the installers would come.

2 years ago

ION Solar Reviews