ION Solar: Read 1,924 User Reviews From Real Homeowners

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Verified Customer

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Deborah Albuquerque, NM

Their customer service was excellent. The team that actually came out to my house was excellent. They were knowledgeable and also the people that I did speak to on the phone were knowledgeable. The installation went smoothly. It was just a long process, though. There's a process or steps that you have to go through, but it was it was great. They were on top of it, when I called them and asked them a question they had somebody to answer. If they couldn't answer they would find somebody else to answer. They were pretty prompt,

3 years ago

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Verified Customer

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Rex Albuquerque, NM

3 years ago

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Steven Albuquerque, NM

Everything seemed pretty smooth. Install was fairly quick. They came early in the morning and they answered my questions and and gave me advice and tips on how to conserve energy. It went well. Whenever I had questions, if John couldn't answer them, he would always have a supervisor call me and they would also go over the contract. When we initially decided to go with with them, the contract was read paragraph by paragraph by one of the managers or supervisors with me and John. It was pretty informative and covered a lot of the bases.

3 years ago

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Verified Customer

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J Albuquerque, NM

It all went really smooth and according to what they had quoted us and so forth. We were very pleased with their service. They contacted us by text every step throughout the whole process. The installation went very well. It seemed very easy to for them to get everything set up. We didn't have no issues whatsoever. We've only had it for maybe four months and we really haven't had any concerns, questions, or anything going wrong or anything of that sort, so everything's been going good from start to end. The service that was provided was excellent.

3 years ago

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Verified Customer

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Lauren Albuquerque, NM

Friendly and informative staff that explained all my options to me. They were quick to answer, clear in their explanations and took the initiative to communicate with me. Installation went great. They showed up, they were descriptive and what they were doing. They installed it on the roof of my home quickly and efficiently. It's been flawless for us so far.

3 years ago

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mavris

3 weeks ago

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Verified Customer

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James Welton

My son, who lives in Las Vegas, recommended ION to me as the best solar company around.

2 months ago

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Lindsey Schwartz

They have been very easy to work with and kept me updated every step of the way.

2 months ago

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Verified Customer

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Andrew Campbell

I was approached by Jesse & he gave me the rundown on solar. He was very informative & I had been thinking about it myself too.

3 months ago

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Verified Customer

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Jr Zulueta

ION makes the solar process smooth, simple and easy. If I had a second house I'd definitely call them up again

3 months ago

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Verified Customer

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John Thomas

I thought the person giving me the sales pitch was accurate in explaining the benefits of solar. I thought what he told me would help the environment and cut me off the grid.

3 months ago

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Janet Christianson

Ion took over from Metronics. They were a steady source of comfort. The Solar power is steady and keeps my electricity bill low,under $50 /mo

4 months ago

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Alan Hernandez

This company has kept it's promises and our agent Jonathan Ortega has always been minutes away from answering any questions.

4 months ago

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Dina C

Installed everything on time and with minimal hassle. Price was competitive and so far have no complaints. Everything is working as advertised.

4 months ago

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Cipriano Varela

There was a lot of miscommunication with Ion Solar planning appointments, inspections, etc. we still are trying to communicate now that the job is done and they have not answered questions for us.

5 months ago

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Verified Customer

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Jake B

Working with Ion was a fantastic experience! From price to planning to execution to installation they were informative and easy to understand every step of the way!!

6 months ago

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Desiree Reagan

Service and installation were great. My only complaint is that the prices are higher than other solar companies. We went with ION to add more panels because they had installed our initial system.

6 months ago

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Verified Customer

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Abbey Adams-Sands

So far we’ve had great customer service and communication, ION is more expensive than other companies, but we’ve had a great experience so far and think it’s worth it!

6 months ago

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Verified Customer

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Stacey Linnell

I decided to install solar panels in 2020. Ion solar was easy to work with. I have reduced my power bill by more than half. I have not been disappointed!

7 months ago

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Verified Customer

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Kameron Romero

I wa really appreciative of the professionalism of Giovanni F and the knowledge he brought along with making everything simplified and making us comfortable in trying Solar

7 months ago

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Verified Customer

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Vijay Lamba

We are an old couple and wanted minimum hassle from our end for solar installation. ION made it such a great hassle free experience. Excellent communication and awesome job.

7 months ago

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Verified Customer

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Fernando Gama

ION Solar was on top of things from day 1. Communication has been great, always keeping me updated on everything that was going on. There were no hiccups whatsoever on the project and everything went as planned.

8 months ago

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Verified Customer

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LScott

Great company. Installed panels quickly & professionally. They took care of all the city permits. Have not had any issues with the panels and have had them for about 2 years. They hold up great with hail! Also, love my LOW electric bill!!

8 months ago

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Verified Customer

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Jeromy Teeples

I appreciated the detailed explanations of the systems and service from everyone at ION and their contractors at every step. My house is pretty old so there were a few changes and delays that had to be done. The only thing Iwould have better is the trenching that was done in my yard could have been covered better.

8 months ago

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Verified Customer

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Samantha Soto

Great team, friendly, and we even got our electrical updated as part of the project to get everything ready to go. At times they were difficult to get ahold of, but overall, it was a good experience.

9 months ago

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Verified Customer

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Tina Armstrong

Great service! I would recommend ION Solar. I haven't had any problems so far. I have really been seeing my savings especially in Summer. The app is great shows where panels are.

9 months ago

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Verified Customer

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Lisa

This was a very slow process in getting everything completed. I told Ion Solar that I worked night shift & had to sleep during the day. They woke me up almost daily with what seemed like millions of phone calls & text messages. I finally had to be rude to them to get my point across about not texting or calling until later in the afternoons but I guess they already forgot. Still waking me up. I’d sure think twice before doing this again🥱🥱

9 months ago

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Verified Customer

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Brian McDonald

Amazing Product! Great team of employees that answer every question you have. I highly recommend ION for anyone thinking about solar. I'm saving over $500 a month after installation!

10 months ago

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Verified Customer

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Kia Reaves

It has been a pleasure working with ION Solar. They were helpful in answering my questions pertaining to solar energy and once everything was approved, it didn’t take long to start generating energy.

10 months ago

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Verified Customer

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Ilia Becerra

Ion solar was great from start to finish! Installation was done in a reasonable time frame and have had no issues. I have had the panels going on 3 years now. I would recommend Ion for your solar needs!

10 months ago

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Verified Customer

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Karen Santos

The sales person Brandon was amazing! He kept us up to date from start to finish and always replied promptly with all our questions. The installers were very professional and courteous. Alex and the crew did an amazing job!

10 months ago

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Verified Customer

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Carolina Allen

They are very good they will help you from the start to the end. Very communicative . They keep you informed in any updates you f the process. I really recommend them and I’m very happy with the service.

10 months ago

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Verified Customer

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Tyrone Gittens

So far has been an amazing experience. The technicians and staff hand walk you through the process updating at every turn. This has resulted in a very pleasant and informative time.

11 months ago

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Verified Customer

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Chia Chang

Attentive service, took care of all permits, HOA approval and provided regular progress update on the approval process and construction. Overall great experience and great product at a great value.

11 months ago

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Verified Customer

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Susan Clark

ION is all inclusive and walks you through each step. They are known as the best in my community and hold themselves to the highest standard. We are so excited to finally have a ION Solar installation!

11 months ago

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Verified Customer

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Andre Vuagniaux

Ion made my solar install super easy! I also had them come back and install critter guards. Ever interaction with them is super easy. I will use then going forward for any solar needs I have.

11 months ago

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Verified Customer

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Kristil Crabb

The ION Solar team set my system up and followed up with me to make sure that I was happy. Solar allowed me to have a consistent energy bill and saved me money! I highly recommend ION Solar if you’re interested in solar.

11 months ago

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Verified Customer

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Richard Jorstad

ION solar and all of the people that work there are truly the very best from their support staff to the installers. They are so knowledgeable and kept us informed through the entire process from start to finish.

11 months ago

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Verified Customer

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Kim Turok

We have enjoyed years of lower power bills because of our solar panels. The installation went quickly and the crews showed great respect for our property. We our had one problem after installation but it was rectified quickly and there has been no additional issues or problems. It’s great to know ION can be reached if needed. Kim T

4 weeks ago

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Verified Customer

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Laura Hurtado

Great work on installation and questions i had

1 month ago

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Kaitlyn J Stefaniak

My salesman was great! I appreciate that he didn’t push

1 month ago

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Verified Customer

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Daniel Klish

Everyone was great to work with from A to Z.

1 month ago

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Verified Customer

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Mary Lockard

I have had my ION solar system now for 4 years. It has been one of the best investments I’ve made for my house and my financial life. I have no electric bill year round and my home is strictly electric. I highly recommend ION as a company as well. I have had a great all around experience with them.

8 months ago

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Verified Customer

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Melisa Lundgren

Everything from the initial meeting with Spencer to the set up of the solar panels was easy. I had a sound coming from the roof when it was windy one day, not long after the install and they came right back and fixed it. I haven’t had any problems and it’s saving me money which is the best part!!

1 year ago

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Verified Customer

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Anthony Boltes

Working with them has been pleasant our electric company was the only real problem we have had and the weather not cooperating as roughly 6 months later and my solar panels are still not turned on. But that’s not ions fault. Overall very positive experience.

1 year ago

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Verified Customer

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Taylor Ley

We had a lot of questions, were very apprehensive to go solar and held ION accountable every step of the way. They were very accommodating and patient with us and we are extremely pleased with the outcome. Our salesman, installers and customer service experiences have all been above satisfactory and were very happy we decided to go with ION.

1 year ago

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Verified Customer

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Rena Lanari

Going solar was the best decision for us, especially with energy prices rising as they have been. Ion Solar was impeccable throughout the entire process! Everything promised during the sales pitch was delivered, their communication was excellent, and the system is working perfectly.

1 year ago

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Verified Customer

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Kelly McKenzie

Very smooth process from sale to inspection. This team never leaves you in the dark regarding the stage of the project and what to expect. I have yet to deal with any customer service issues, so right now, I definitely recommend ION Solar for your solar project!

1 year ago

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Verified Customer

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Yesenia Fuentes-Colin

It's been great! The look of our solar panels are slick and modern qe love them. There customer service is awesome really feels personal any concern or problem that I have is fixed right away thank u Ion we are happy customers.

1 year ago

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Verified Customer

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Jay Geraci

Panels were installed along with an electrician on site, went up faster than I expected. There was a difference noted with the power bill for sure. However, we found out that we had a defective microinverter. A tech came out and found that some of the panels were labeled wrong, but she found the culprit and ordered a new one that showed up after a week. I took 3 calls to finally get another tech scheduled, which ended up being the same tech as before. She got the microinverter installed and checked everything before she left. As of right now everything is working perfectly👍🏻

1 year ago

ION Solar Reviews