ION Solar: Read 1,924 User Reviews From Real Homeowners

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Verified Customer

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Amie Raines

I like the product. The installation was great. The install process was pretty seamless. The issue I had was with the financial support. I was told that I could use the lending process to to get the project started. I had the money to pay for the whole project. I was led to believe one thing and found at the end of the project that wasn’t the case. Bottom line, I paid the for the whole project but had to pay interest on something I wasn’t aware was gaining interest. I didn’t even have an account or bill to know I had to pay. When I was asking for help from ion. Their customer service was terrible. They basically told me off and said too bad. I paid the interest. (Not a ton compared to the amount of the project) I just did not agree to it out of principle. I was do disappointed on how they handled it. From both sides. I wouldn’t recommend them because of this. I’m sure in the future if I have a problem with anything else I’m going to have the same trouble they are only interested in getting the sale. After that. Don’t expect them to be there for you, the customer.

1 year ago

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Verified Customer

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Cristela F Garza

We like the solar panels a whole lot. We were paying as much as $200 to $300 a month for electricity. Now our monthly bills are less than $100 and sometimes a bit over, which is fantastic/ wonderful.

1 year ago

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Verified Customer

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Kay Murner

Really happy we went with ION Solar. They have been truly full service throughout the whole process. They have handled all city and utility company communications and kept me updated throughout.

1 year ago

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Verified Customer

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Corey Jackson

Kevin's team at ION were great. They helped me navigate the HOA's approval and really made the process easy. The install was quick and clean. If you want solar, you can't go wrong with them!

1 year ago

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Verified Customer

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Kieran Suckling

Ion was cheaper than other bids we received, their installation was rapid, and they took care of all the permitting paperwork. We're very happy with the solar system and their service.

1 year ago

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Verified Customer

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Jenny Hansen

The team went above and beyond getting all permitting through and install complete within this tax year. So professional, always on time or early to appointments. Trust this company with this investment.

1 year ago

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Verified Customer

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Jose Gamboa

Crayton and the whole team at Ion Solar were amazing to work with! The process, on their end, was fast and done in a timely manner. We were constantly updated about what stage we were in and what the next steps will be.

1 year ago

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Verified Customer

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Adele Goodsell

Having solar panels on our roof has given us a peace of mind that we're helping to do our part to protect the planet, but even more we have seen our electric bill go down significantly.

1 year ago

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Verified Customer

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Craig Robbins

I received top notch services before, during, and after the install of my solar system. I haven’t had any issues and this month, my electric bill was -$3.00. Thanks for a great product!

1 year ago

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Verified Customer

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Marie Daniels

The process was completely taken care of by ION from start to finish. We are happy with our system so far. Since we were hooked up late in the season we haven't been able to have the high yield days, as is always the case in fall and winter. We are still generating power even on cloudy days. We are happy to be helping our environment.

1 year ago

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Verified Customer

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Kevin Kuroda

It has been two years since ION installed the solar panels and we're as happy today as we were when we first became solar users. Thanks ION team for guiding us through the process and for your professionalism back in 2022!

1 year ago

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Verified Customer

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George Holley

All the people we interacted with were pleasant and respectful. The process seemed long but wasn’t unusually so. The work was done promptly and it all looks great and after almost two years, no problems at all.

1 year ago

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Verified Customer

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Kara K

They were easy to work with and had great financing. Now I have a winter electric bill of ZERO and a new roof. Everyone was super nice and easy to work with. I wish I made the switch to solar sooner!

1 year ago

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Verified Customer

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Michael Hoy

Surprisingly easy and very personalized process. I never felt rushed throughout the sale and installation. About 2 years into have solar panels and I’m still very happy with them.

1 year ago

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Verified Customer

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Patrick Foreman

My husband and I finally made a decision to get solar panels and choice ION Solar as our go to. I must say that they exceeded our expectations and we are very pleased with our panels.

1 year ago

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Verified Customer

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Ryan Wyrick

ION made the whole process super easy and have appreciated working with the company. One of the best parts, is that ION does their own subcontracting and can rest assured that they’ll take care of you.

1 year ago

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Verified Customer

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Joel Delossantos

Our rep for Ion Solar was great. They kept their word and did everything they said they were going to do for us. There were no catches to there incentives, they were transparent and up front which I appreciated a lot.

1 year ago

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Verified Customer

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Abby Hall

Absolutely amazing company! Super helpful with everything from start to finish, Extremely commutative about the process and knowledgeable on any questions I had to ask. I'm excited to be free from the power company!!

1 year ago

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Verified Customer

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Erik Magnuson

Process was made easy by the entire team. Communication was made at every step & installation was done in one day with no issues. Great turn key key green solution to rising energy costs.

1 year ago

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Verified Customer

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Thad Jones

Thanks to Jon, I only pay $13 a month to Nevada Energy. I've saved about $200 a month overall and the panels actually look really nice. Thank you, Jon, really appreciate everything.

1 year ago

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Verified Customer

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William Davis

The process of installing the solar panels and system was super streamlined and well explained. The equipment works seamlessly with our existing energy company. Highly recommend!

1 year ago

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Verified Customer

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Jeff Wunrow

Process took a few months to complete and the solar team kept us in the loop every step of the way. We are happy with our solar system and encouraged to help lower our carbon footprint and enjoying tax credits as well.

1 year ago

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Verified Customer

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Michael Thomas

The installation was quick and easy, the workers were really efficient. The electrician did a really good job and stayed there until everything was done and cleaned up the work site. Very impressed with their work!

1 year ago

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Verified Customer

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Timothy Donoho

The entire interaction I had with ION was great with the exception of the electrician who was not an ION solar employee. I also would have liked to have battery storage as an option but ION did not offer that.

1 year ago

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Verified Customer

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Jacob Rodriguez

Awesome team from the sales rep to the designer and installer. Satisfied with what they offered and set me up with. Talked to other people with solar systems and seems like they are paying more fees.

1 year ago

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Verified Customer

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Carlos Duno

Ion was knowledgeable about the licensing process and n top of it. Very responsive to my questions and flexible when it needed to. My solar system is working great. I highly recommend them.

1 year ago

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Verified Customer

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Vincent Rodriguez

The team at Ion Solar knocked it out of the park. They helped me get.my.shingles replaced, working with Homeowners I durance and the guarantee is excellent. Panels are up, connected and making energy. Good job guys!

1 year ago

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Verified Customer

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Blake Kincaid

James is exceptional! He is highly personable and an excellent communicator. Whenever I have a question, he replies promptly and addresses any concerns effectively. Highly recommend!!!

1 year ago

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Verified Customer

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Salvatore Datre

The team provided excellent service and support. Installation was seamless and all permits and paperwork between my HOA and the electric company were handled ny the team. I highly recommend ION Solar.

1 year ago

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Verified Customer

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Denise Maclean

They were professional and communicated everything in a timely manner. I definitely recommend them for your solar needs. I am saving money and helping the environment! Well worth the money!

1 year ago

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Verified Customer

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Nathan Worley

Over the top intelligent salesman. Proved the value and its come to pass to be true and accurate. Install team was amazing and professional. Highly recommended ION to anyone smart enough to go solar.

1 year ago

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Verified Customer

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Julie Tate

From start to finish, ION Solar handled every step of the planning, installation and management professionally and thoroughly. It has been rewarding to see my electricity bills plummet!

1 year ago

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Verified Customer

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Louis Jesse

The company was fast and did a quality job. I did think that I could have used a little bit more information during the install, however I am an equipment technician and I like to know more about the install than a general person might.

1 year ago

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Verified Customer

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Turake Tenwolde

From the first initial contact, to the sale to the installation, the ION team has been very professional, informative, and knowledgeable. Thank you, I am looking forward to seeing the savings.

1 year ago

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Verified Customer

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James Nolan

From the start they were very detailed on what the process was going to be. They we accurate with there timeline. Installation of solar panels was done in a few hours. Very friendly and easy to work with

1 year ago

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Verified Customer

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Todd Grundman

Very professional and communicative during the entire process. Was able to answer all my questions during the process from purchase to having an operating system. System is working great

1 year ago

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Verified Customer

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Elizabeth Nelson

This was an amazing experience. Seamless and wonderful customer service. Very helpful all along the way. Would highly recommend ION Solar to anyone who is considering solar panels. Elizabeth Nelson

1 year ago

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Verified Customer

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Ian Schultheis

Very professional and Russ G. from ION sales was very well spoken and tried to help us get the best deal possible ! I would recommend this company to anyone looking for American made solar and great pricing.

1 year ago

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Verified Customer

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Oscar Perez

Megan came by to offer a solution to my energy saving needs. The team at ION solar were great to include the support staff in Utah. Thanks for the great service and seamless experience.

1 year ago

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Verified Customer

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Arleen Schwartz

Everyone with ION has been friendly, helpful, and easy to work with. Looking back, I probably would looked in to getting a couple more panels. With the record heat we’ve had this summer, it seems we’re using more electricity than what the solar is producing.

1 year ago

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Verified Customer

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Denver Griffith

The entire installation process has been very streamlined and hassle-free! Everyone I’ve worked with from sales staff to installation technicians has been extremely helpful and efficient! Thanks so much!

1 year ago

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Verified Customer

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Maria Martin

I liked the friendly and helpful customer service I received from John and all of the ION staff responsible for my installation. They were very responsive and supportive the throughout the entire process.

1 year ago

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Verified Customer

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Craig Wall

Primarily, having other family members with Ion Solar's system for several years (and very happy with it) was huge in our decision to go with Ion! Their customer service is excellent!

1 year ago

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Verified Customer

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Russell

My last power bill was less than 20.00. I live in Las Vegas and the most bill last summer was 120.00 some of my neighbors were paying 400.00 or more a month. It was well worth the money.

2 years ago Edited June 24, 2025

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Verified Customer

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Elizabeth Aurora, CO

Install was nice and smooth. They did a good job, very quick considering how much they put up. We're trying to get to an answer as to why we're not generating as much electricity as we thought we were going generate, so it's not covering as much of our electric bills we were told it was going to.

3 years ago

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Verified Customer

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Brenda Buda, TX

They look well made and everything looks installed properly. It was pretty smooth, and pretty quick as well. Once Encore approved of the system, it wasn't too clear what was after because we still had a wait 3 months before we could change our electrical plan to a solar friendly plan.

3 years ago

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Verified Customer

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Holly Aurora, CO

They provided easy to understand information on the whole process and the pricing. Their customer service people were helpful. It went very quickly and smoothly. I don't have any complaints. There was some miscommunication between customer service and the installers about what time the installers would come.

3 years ago

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Verified Customer

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Mary Buda, TX

It's been good to me. My bill has gone down. Right now it's probably less frequent pains. Even paying the solar panels along with my electricity is still less than what my light bill would have originally been. It's good.

3 years ago

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Verified Customer

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Leon Aurora, CO

Any questions I had they got back to me right away. Installation process went really smooth. They they came in, got everything done pretty fast. Its state-of-the-art. I mean some of the best equipment seen on the market.

3 years ago

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Verified Customer

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Bevann Aurora, CO

It took probably double the amount of time for installation than what they had originally said. And it was kind of hard to get in touch with them to answer questions. The panels work just fine. The installation process went very smoothly.

3 years ago

ION Solar Reviews