ION Solar: Read 2,134 User Reviews From Real Homeowners

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Verified Customer

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Terry Aurora, CO

They are very responsive and get back to you and help try to problem solve as quickly as we can. Install was seamless. Didn't even realize that they were there. My coworker has a system from a competitor he has more panels than I do, and my system outperforms him on a daily basis.

3 years ago

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Verified Customer

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Michael Buda, TX

It's pretty durable and it's nice equipment and stuff. Installation process went pretty smoothly. I didn't really have that many issues. They did have to replace a couple parts after they came and installed it initially, but it wasn't really a big inconvenience. I had some problems getting a hold of my representative for my solar and stuff like that because it wasn't completed like they said it was.

3 years ago

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Verified Customer

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Susan Aurora, CO

They were fantastic from beginning to end. I was impressed with sales, install, everything and the way they communicated along the way, the way they came back when there was an issue. I mean everything. I thought it was outstanding.

3 years ago

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Verified Customer

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Charlesq Buda, TX

They were very quick to reach out when I had any issues or brought up any concerns. It took about a day for them to install the solar itself and then the battery took another a couple of weeks for completion. It's some of the industry's best equipment. They were good overall just had some issues with my specific installation that they still haven't really addressed.

3 years ago

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Verified Customer

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William Buda, TX

It was a smooth transition with installing. I did notice one thing when they were initially installed, I guess they did them too high and they had to lower some of the panels so all of them would fit because I had I have 36 panels. So they had to shift a little bit, but I mean other than that, there weren't like unnecessary holes in the roof or anything like that.

3 years ago

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Verified Customer

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Daniel Buda, TX

It's saving me a bunch of money and I haven't had any issues with it yet. There were several times I would reach out to the customer support representative that was assigned to my project and they did not get back to me and then it turned out that the individual didn't work for Ion Solar anymore, so my account didn't have a representative assigned to it and so I was talking to nobody. I understand that things fall through the cracks or whatever, but I there was a period there where I was asking questions and looking for answers and was not getting them for quite a while.

3 years ago

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Verified Customer

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Freddrick Manitou Springs, CO

I really didn't know much about solar and Ion Solar came out and they had a great presentation to let me know the advantages and the benefits of having solar. They came, set everything up, gave me an app and showed me how to use the app to monitor everything, so it was just great fit.

3 years ago

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Verified Customer

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Israel Buda, TX

It went super quick, to the point that I had left for work, by the time I got home, the solar panels were all installed. They're very comprehensive, easy to use. We just had an ice storm, so very durable because I've had no issues with my equipment.

3 years ago

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Verified Customer

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Sam Dazzo Albuquerque, NM

Well I advised Ion that we have a home owners association that requires any structural changes to be submitted to them first and they stated they were aware and would send the plans to the homeowners association and now a year and half later I have been fined hundreds of dollars because that was never done. According to them. I can no longer pull the plans and have contacted ion but haven't gotten a response. In addition, I was told I got state tax breaks but I am unable to get the state tax breaks because I need a certificate of installation to provide to the state and have emailed and requested help getting that and have never received a response. It seems like customer service is great prior to installation, but then gone after

3 years ago

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Verified Customer

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John J Cormier Rio Rancho, NM

The whole experience was pleasant. Level of communication was outstanding! The only thing I would not rate a 5 star would be the app I downloaded for my system. It gives minimal information, and is not a robust tool for the consumer.

3 years ago

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Verified Customer

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Anonymous Albuquerque, NM

The workers were very efficient and friendly. It went very smoothly. We have encountered some issues with our electric company here in regards to getting a transformer capacity increased and also wa are now on hold for our final inspections and ION has kept us informed throughout this process.

3 years ago

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Verified Customer

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Noah Albuquerque, NM

They were very proficient at what they were doing and they took care of our the work with the homeowners association. They did all the legwork and I didn't have to do anything. They were very professional. We don't have an electric bill, so we don't pay anything other than the the hookup cost. And we don't have any problems with the system so far.

3 years ago

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Verified Customer

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Norman Albuquerque, NM

I am totally satisfied with the process that we have gone through. At this time we have not completed it because I have asked for a delay and they were willing to give it to me. ION Solar was the only company that offered it to me the product at a price that was less than what my current bill was.

3 years ago

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Verified Customer

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Kamil Albuquerque, NM

We've had no issues with it. Everything works like it's supposed to. The installation process was very simple and a smooth process. Everything happened when it was supposed to happen and it was just a very easy process.They were easy to get a hold of and they always got right back to you and were very professional.

3 years ago

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Verified Customer

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James Albuquerque, NM

I haven't had any problems or any issues with it. The installation process was very easy. They were here bright and early, had all the work done real quickly and it went very smoothly. I've had positive feedback every time I've talked to anybody.

3 years ago

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Verified Customer

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Jennifer Albuquerque, NM

They answered all the questions that I have every time I called in, they helped me out right away. It went really well. They set a date, they showed up on time. They called ahead of time because I lived so far out and they were done within a day. It's great quality.

3 years ago

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Verified Customer

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Stephen Albuquerque, NM

They stayed in contact with me during the installation process and kept me in the loop on everything. They came into a couple of engineering problems that they didn't anticipate and they were able to fixed that right on the spot and so I was very pleased with it. It works well.

3 years ago

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Verified Customer

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Michael Lee Henderson, NV

I like the promptness of the entire project, fast hoa application, fast installation.

3 months ago

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Verified Customer

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Lee Marts Troy, OH

ION Solar was very easy to work with and kept us informed regularly throughout the project.

3 months ago

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Verified Customer

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Michael Packer Colorado Springs, CO

Good communication, efficient, quality workmanship. We are looking forward to selling our power back

4 months ago

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Verified Customer

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Karen Gallagher Manassas, Virginia

Very well organized and efficient process. They kept me well informed at each step. Very customer friendly.

4 months ago

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Verified Customer

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Pamela Johnson

They were thorough from beginning to end. Kept me in the loop via text for every step that was taken.

5 months ago

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Verified Customer

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Jay & Traci Zepada

Everybody at ion was professional and courteous from the beginning to the end, we love how we were treated

5 months ago

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Verified Customer

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David Miller

We have had our panels for a few years now and haven't had any issues at all. The implementation was fast and easy.

5 months ago

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Verified Customer

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Amy DiFrischia

Communications were somewhat challenging at times. Our representative Driscoll was very helpful and addressed any concerns.

5 months ago

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Verified Customer

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Patricia Montano

We were very pleased with their work, they were polite, prompt and very neat with their work. I would highly recommend them.

6 months ago

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Verified Customer

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Joseph Vega

Their work is exceptional! The assessment of my home and the optimization of the panels was exceptional. Installation was flawless!

6 months ago

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Verified Customer

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Ljiljana Lemaitre

For the last three years that we have been with ION we have experienced great communication and excellent customer service!

6 months ago

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Verified Customer

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Donald Lundy

Very easy to work with. Very good people. Always on top of everything. Amazingly professional installation. Very clean install.

6 months ago

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Verified Customer

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Mark Binegar

Chris and York were EXTREMELY knowledgeable and helpful. NOT PUSHY. I’m looking forward to “unplugging “ from PGE!

6 months ago

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Verified Customer

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Melinda Talkington

Anthony and crew are professional and knowledgeable of their products. They made the process easy and the results are great.

7 months ago

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Verified Customer

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Randy Hardesty

I don’t remember much it was years ago They sold me some solar panels Haven’t had much follow up since then Someone reached out to me for referrals I didn’t have any so they asked me to do a survey Not sure what the survey is for But my solar panel still work so that’s good

7 months ago

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Verified Customer

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Kevin Eleazer

It has been so easy working with Dave and Ion to get my solar installed. All my questions were answered and the deal they offer is awesome.

7 months ago

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Verified Customer

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George Cutting

Very easy to work with and Professional people. Knowledgeable and will know what you need for what you are looking for in a solar system.

8 months ago

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Dwyane Roberts

I’m not sure how long this post has been viewable however Ion Solar does provide battery back up. They utilize the Tesla wall for homeowners who would like a battery. Over all an absolutely amazing company!

5 months ago

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Verified Customer

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Darin Lenz

Ion Solar was easy to work with from the start. They broke down the financing, tax credits, and savings. They were professional clear through installation and after.

9 months ago

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Verified Customer

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Kerry Webster

Very easy to work with, the install was simple and effective, and the phone app is intuitive. Financing option was also very reasonable. The overall process was very simple.

9 months ago

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Verified Customer

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Marc Seguela

Previous contacts with other providers were not returned or returned with pressure sales pitches. Mathias was informed and straightforward about what was necessary and how it would be accomplished.

9 months ago

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Verified Customer

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Ibzan Ortiz

Team was quick, communicative, and respectful. They handled all the permits and the whole project from me signing the contract to final inspection was about 6 weeks.

9 months ago

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Verified Customer

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Sheryl Bartel

ION has been wonderful to work with. Excellent clear communication. Workers have been on time, courteous, and efficient. Everything has been completed in a timely manner.

9 months ago Edited November 20, 2025

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Verified Customer

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John Sabatino

While it is expensive, they are very attentive and knowledgeable. I have no more electric bill only, the monthly payment for the solar. A solid company.

10 months ago

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Verified Customer

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Kevin Vance

The decision to go with solar was a win,win. No more electric bill. ION made the whole process seemingly painless. Mitch and his team were so easy to deal with.

10 months ago

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Verified Customer

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Jennifer Bassett

ION installed and has maintained my solar unit for over 10 years. They have provided excellent service and I would use them again when I purchase a new house.

10 months ago

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Verified Customer

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Barbara Scanlan

ION was great to work with from the sales guy through to the installation. We have enjoyed the solar for over 3 years and it works great and saves us money.

11 months ago

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Verified Customer

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Vickie Ellis

Every ION team member I have interacted with, from customer service representatives to installers, have all been professional, articulate, and knowledgeable.

11 months ago

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Verified Customer

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Dugan Caswell Fredericksburg, VA

I loved working with Tate! He was extremely knowledgeable and helpful, and didn’t try to pressure a sale at all, just genuinely hunted for the best solution for my family. 10/10, I’m recommending him to all my friends!

1 month ago

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Verified Customer

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Clarke (Battery) Kueltzo

Everyone was awesome from the start! They guide you through every step of the process to make it simple. Very professional and I really never had to worry about a thing. 10 out of 10 : )

5 months ago

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Verified Customer

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Marisa Thornburg

All the team members I dealt with were very helpful and always responded promptly. From the first person that rang my doorbell until the installation was completed. Easy company to deal with and would recommend.

1 year ago

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Verified Customer

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Sandra Phillips

Hi, my name is Ms San, I have and is enjoying the Solar savings every month. I have talked to friends and and neighbors about the Solar program. I wish the Sun to be Stronger in the Winter 😅🤣😂

1 year ago

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Verified Customer

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Tom Holbrook

ION was professional and easy to work with throughout the entire installation experience. They took care of everything with minimal input from me. Very happy with the end product, highly recommend their services!

1 year ago

ION Solar Reviews