ION Solar: Read 2,057 User Reviews From Real Homeowners

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Verified Customer

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Shelly Mathis

From start to finish ION was very professional, knowledgeable, and prompt to get my solar panels up and running, they reassured me that this was the best decision to make and the best investment to take in owning my own power grid,now I will sit back and watch the revenue evolve while enjoying my own power grid

1 year ago

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Verified Customer

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Michaela Aurora, CO

3 years ago

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Verified Customer

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Paul Aurora, CO

I never even had to contact them. They were ahead of the game, let me know the next step every time. It was kind of seamless. They did what they told me they were going to do, and it was done. So far it seems to be good quality.

3 years ago

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Verified Customer

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Christopher Aurora, CO

When I was shopping for solar, they were the best price, although it has gone up now. They were very helpful with my last claim. I got a phone call right away to let me know what all was going on at the time, what was needed, and what was going to happen.

3 years ago

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Verified Customer

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Michael Buda, TX

It's pretty durable and it's nice equipment and stuff. Installation process went pretty smoothly. I didn't really have that many issues. They did have to replace a couple parts after they came and installed it initially, but it wasn't really a big inconvenience. I had some problems getting a hold of my representative for my solar and stuff like that because it wasn't completed like they said it was.

3 years ago

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Verified Customer

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Terry Aurora, CO

They are very responsive and get back to you and help try to problem solve as quickly as we can. Install was seamless. Didn't even realize that they were there. My coworker has a system from a competitor he has more panels than I do, and my system outperforms him on a daily basis.

3 years ago

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Verified Customer

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Charlesq Buda, TX

They were very quick to reach out when I had any issues or brought up any concerns. It took about a day for them to install the solar itself and then the battery took another a couple of weeks for completion. It's some of the industry's best equipment. They were good overall just had some issues with my specific installation that they still haven't really addressed.

3 years ago

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Verified Customer

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Susan Aurora, CO

They were fantastic from beginning to end. I was impressed with sales, install, everything and the way they communicated along the way, the way they came back when there was an issue. I mean everything. I thought it was outstanding.

3 years ago

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Verified Customer

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Daniel Buda, TX

It's saving me a bunch of money and I haven't had any issues with it yet. There were several times I would reach out to the customer support representative that was assigned to my project and they did not get back to me and then it turned out that the individual didn't work for Ion Solar anymore, so my account didn't have a representative assigned to it and so I was talking to nobody. I understand that things fall through the cracks or whatever, but I there was a period there where I was asking questions and looking for answers and was not getting them for quite a while.

3 years ago

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Verified Customer

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William Buda, TX

It was a smooth transition with installing. I did notice one thing when they were initially installed, I guess they did them too high and they had to lower some of the panels so all of them would fit because I had I have 36 panels. So they had to shift a little bit, but I mean other than that, there weren't like unnecessary holes in the roof or anything like that.

3 years ago

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Verified Customer

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Israel Buda, TX

It went super quick, to the point that I had left for work, by the time I got home, the solar panels were all installed. They're very comprehensive, easy to use. We just had an ice storm, so very durable because I've had no issues with my equipment.

3 years ago

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Verified Customer

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Freddrick Manitou Springs, CO

I really didn't know much about solar and Ion Solar came out and they had a great presentation to let me know the advantages and the benefits of having solar. They came, set everything up, gave me an app and showed me how to use the app to monitor everything, so it was just great fit.

3 years ago

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Verified Customer

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Sam Dazzo Albuquerque, NM

Well I advised Ion that we have a home owners association that requires any structural changes to be submitted to them first and they stated they were aware and would send the plans to the homeowners association and now a year and half later I have been fined hundreds of dollars because that was never done. According to them. I can no longer pull the plans and have contacted ion but haven't gotten a response. In addition, I was told I got state tax breaks but I am unable to get the state tax breaks because I need a certificate of installation to provide to the state and have emailed and requested help getting that and have never received a response. It seems like customer service is great prior to installation, but then gone after

3 years ago

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Verified Customer

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John J Cormier Rio Rancho, NM

The whole experience was pleasant. Level of communication was outstanding! The only thing I would not rate a 5 star would be the app I downloaded for my system. It gives minimal information, and is not a robust tool for the consumer.

3 years ago

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Verified Customer

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Anonymous Albuquerque, NM

The workers were very efficient and friendly. It went very smoothly. We have encountered some issues with our electric company here in regards to getting a transformer capacity increased and also wa are now on hold for our final inspections and ION has kept us informed throughout this process.

3 years ago

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Verified Customer

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Noah Albuquerque, NM

They were very proficient at what they were doing and they took care of our the work with the homeowners association. They did all the legwork and I didn't have to do anything. They were very professional. We don't have an electric bill, so we don't pay anything other than the the hookup cost. And we don't have any problems with the system so far.

3 years ago

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Verified Customer

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Norman Albuquerque, NM

I am totally satisfied with the process that we have gone through. At this time we have not completed it because I have asked for a delay and they were willing to give it to me. ION Solar was the only company that offered it to me the product at a price that was less than what my current bill was.

3 years ago

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Verified Customer

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James Albuquerque, NM

I haven't had any problems or any issues with it. The installation process was very easy. They were here bright and early, had all the work done real quickly and it went very smoothly. I've had positive feedback every time I've talked to anybody.

3 years ago

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Verified Customer

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Jennifer Albuquerque, NM

They answered all the questions that I have every time I called in, they helped me out right away. It went really well. They set a date, they showed up on time. They called ahead of time because I lived so far out and they were done within a day. It's great quality.

3 years ago

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Verified Customer

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Stephen Albuquerque, NM

They stayed in contact with me during the installation process and kept me in the loop on everything. They came into a couple of engineering problems that they didn't anticipate and they were able to fixed that right on the spot and so I was very pleased with it. It works well.

3 years ago

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Verified Customer

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Kamil Albuquerque, NM

We've had no issues with it. Everything works like it's supposed to. The installation process was very simple and a smooth process. Everything happened when it was supposed to happen and it was just a very easy process.They were easy to get a hold of and they always got right back to you and were very professional.

3 years ago

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Verified Customer

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Cecil Montgomery

Friendly fast and no regrets I've never been happier with my solar

2 months ago

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Verified Customer

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Rollo Redburn

Staff is very helpful and responsive regarding service needs.

2 months ago

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Verified Customer

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Patricia Barlow

No pressure company who was very indepth on present and future of owning solar.

2 months ago

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Verified Customer

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Eugene Dollete

Friendly honest people. System is in place and still saving me money 5 years in

2 months ago

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Verified Customer

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Linda Young

Staff was\is very helpful and responds to questions quickly.

2 months ago

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Verified Customer

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Wayne Kephart

It was an easy process. Everyone was helpful and polite to work with.

2 months ago

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Verified Customer

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Vernon L Mason Sr

Great presentation and explanation of the value of the product

2 months ago

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Verified Customer

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Ivelisse Sanchez

The savings on the energy bill looked attractive to me. Very professional and attentive.

3 months ago

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Verified Customer

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Barbara Otto

Solar seems best environmentally and ION provides a way to make it easier to get.

3 months ago

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Verified Customer

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Janice Peterson

David was great right from the start. He was and is very helpful. The installers were fantastic.

3 months ago

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Verified Customer

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Reuben Turner

Ion Solar has been extremely helpful with assisting me in managing my solar panels.

3 months ago

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Verified Customer

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Juanita Anderson

They gave very thorough explanations and made the process simple and easy to understand

3 months ago

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Verified Customer

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Ralph Trujillo

they always inform me when they are showing up and also if they need to reschedule

3 months ago

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Verified Customer

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Rae Moreno

ION Solar configured and installed the solar system for my home and it's possibly the best decision I've ever made!

5 months ago

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Verified Customer

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Terry Burgoon

The experience overall was seamless and just involved a bit of waiting as each step was completed. Can't wait to reap the benefits of my solar array!

5 months ago

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Verified Customer

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Jeffrey Brown

They are wonderful. They are highly skilled and very professional. They were able to work with my situation and get everything set up for me.

6 months ago

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Verified Customer

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jon jairo cuevas

They are a really good company for initial install, of you are going to add to your system just go with another company. They will come and install a whole new box on the outside of your house, and install a system that does not communicate with the old system. They are also terrible at communication. I never knew what was happening and every time I called the people I spoke to didn't know what was happening. They also will make appointments and never show up or call. So just save yourself the trouble and go with somebody else.

6 months ago

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Verified Customer

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Kenneth Claussen

The solar install went well. The solar panels have been on the roof for a few years now and we are pleased with their productivity.

6 months ago

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Verified Customer

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Benjamin Hawks

Have not had any issues with any of my contacts. All have been responsive and very cordial. Signed up for SREC but not approved yet.

7 months ago

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Verified Customer

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Janet Christianson

Ion took over from Metronics. They were a steady source of comfort. The Solar power is steady and keeps my electricity bill low,under $50 /mo

7 months ago

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Verified Customer

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Alan Hernandez

This company has kept it's promises and our agent Jonathan Ortega has always been minutes away from answering any questions.

7 months ago

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Verified Customer

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Dina C

Installed everything on time and with minimal hassle. Price was competitive and so far have no complaints. Everything is working as advertised.

8 months ago

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Verified Customer

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Cipriano Varela

There was a lot of miscommunication with Ion Solar planning appointments, inspections, etc. we still are trying to communicate now that the job is done and they have not answered questions for us.

8 months ago

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Verified Customer

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Jake B

Working with Ion was a fantastic experience! From price to planning to execution to installation they were informative and easy to understand every step of the way!!

9 months ago

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Verified Customer

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Desiree Reagan

Service and installation were great. My only complaint is that the prices are higher than other solar companies. We went with ION to add more panels because they had installed our initial system.

9 months ago

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Verified Customer

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Abbey Adams-Sands

So far we’ve had great customer service and communication, ION is more expensive than other companies, but we’ve had a great experience so far and think it’s worth it!

9 months ago

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Verified Customer

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Stacey Linnell

I decided to install solar panels in 2020. Ion solar was easy to work with. I have reduced my power bill by more than half. I have not been disappointed!

10 months ago

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Verified Customer

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Kameron Romero

I wa really appreciative of the professionalism of Giovanni F and the knowledge he brought along with making everything simplified and making us comfortable in trying Solar

10 months ago

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Verified Customer

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Vijay Lamba

We are an old couple and wanted minimum hassle from our end for solar installation. ION made it such a great hassle free experience. Excellent communication and awesome job.

10 months ago

ION Solar Reviews