Best Company Guarantee ION Solar Logo

ION Solar Reviews

star star star star star

9.8

Overall Score

cancel
info
star star star star star

Susan Kathryn Norfolk, VA

I had often thought about going solar for some time but was hesitant to take the leap. A very persistent Jordan H made repeated visits until I was able to meet him based on my work schedule, he was great. He answered every question I threw at him and convinced me, showing me the location of my house, how much energy the solar panels would absorb and showed me the savings I would have compared to what I was currently paying my utility company. It was a real eye opener when he said, “Why should you pay to rent electricity? Why not own it?” Which if you think of it made sense. I own my home and would never lease a vehicle. He made sure I knew everything down to the smallest detail before any final decisions were made. There were many incentives that I qualified for which was also great. The friendliness of the staff and efficiency of the company has me informing co-workers and family members. Installation went smoothly and they were very professional. I had someone to answer questions every step of the way. ION so has been the best and very reliable. If you're debating it, don't wait any longer! I would highly recommend ION Solar if you are considering Solar for your home. Thank you ION Solar!

5 years ago

ION Solar Logo

Reply from ION Solar

Susan, thank you for your incredible 5-star review! We are thrilled to hear you have had such an incredible experience going solar with us. We appreciate your kind words and hope you continue to enjoy your system. Thanks!

Sep. 17th, 2020

star star star star star

E. Mallett Virginia Beach, VA

What a great job by ION SOLAR from the Energy Adviser Ivan V, he explained very well the product and the cost and allowing me to freeze my electrical production to a set price, for the next 20 years. As the energy production companies will keep raising their cost to produce power, but now my solar panels are making my energy and it is the same low price for 20 years or lease if I pay off early then my cost is $ nickel and dime. The system covers about 90% of the power I need, I am paying only 10%. My bill at $306 a month will be about $30.60 approximately. My Project Manager Ashlynn Reese keep in touch almost daily and walked me through each step. The installation team, was in and out, arrived at 8:30am and was completed by 5:30pm was very polite and professional and explained everything and a big plus the team cleaned up everything on the job site. The ION system looks great on my house and almost all the wires are inside the attic and the 5% that is outside was painted to match the house color. Very, Very impressed with ION employees a great team, and very happy with the ION Solar system great product.

6 years ago

ION Solar Logo

Reply from ION Solar

E, we appreciate your kind words. Thank you for taking the time to share your experience with us!

Jan. 9th, 2020

star star star star star

Donna

My initial meetings with ION put them on the top. They went through the whole process showing the material used witch was great to research the products. Derin was the project manager and was in complete contact thru the whole process they also have an app for your mobile device to track the process, referrals etc. They did all the legwork with my city for permitting and meet with them on the inspection quick and simple turn on procedure when we received permission to operate. Once operating you get the Emphase software to monitor your system, its exciting to see it in action. Thank you ION

6 years ago

ION Solar Logo

Reply from ION Solar

Donna, we're happy to hear you are up and running. Thank you for taking the time to leave this wonderful review and recommendation!

Dec. 6th, 2019

star star star star star

Matthew Nguyen Albuquerque, NM

I just got my system turned on about a week ago. The whole process was very smooth and seamless. My advisor, Tom T, was very polite and patient for the initial consultation and provided answers to the many questions I had about solar and the company in general. My project manager, Cole T, was very helpful in keeping me up to date on the progress of my install. He made sure everything was completed as scheduled and followed up with me to make sure that I was happy with the work. I am very pleased with the installation and the time it took to complete. Total time was 2 months from consultation to system turn on.

6 years ago

ION Solar Logo

Reply from ION Solar

Matthew, hearing you had a "smooth and seamless" process is the best we could hope for. Thank you for taking the time to share your experience with us!

Dec. 6th, 2019

star star star star star

Mike Leander, TX

I just activated my new Ion Solar system. I have been monitoring the system on my app for two days now. Everything is running perfectly and producing higher than estimated. The installation guys did a great job. Anything that that had to be installed on the outside of the House blends in well. Adam S was my project manager. He did a great job of explaining everything and keeping me informed of progress being made. The only negative thing I have to say is that it took almost 6 months from start to finish. Most of the reason being that I was informed half way through the process that they could fit more panels on my roof than originally forecast. I wanted all the panels I could fit so everything started over. I think it would have helped if they had sent the man who actually measured my roof out first instead of estimating from a satellite photo.

6 years ago

ION Solar Logo

Reply from ION Solar

Mike, we're thrilled to hear your system is up and running! We appreciate your feedback and review of our services.

Jan. 9th, 2020

star star star star star

FRR Placitas, NM

Just made decision to go with Ion Solar. Compared Ion with three other top companies. Quality hardware across all four and included other incentives. I'm buying system outright, so key points in my decision were quality of product, price, and technical knowledge of sales rep. In addition to being punctual, professional, and low pressure; had very strong technical knowledge of products and add-ons that set him apart from rest. Specific info on setting up emergency power system and alternative data transmission technology bypassing my internet service. He went above-and-beyond to research how inverter transmits data. Key selling point.

6 years ago

ION Solar Logo

Reply from ION Solar

Thank you for sharing your experience with us. Our goal is to help our customers feel informed and confident when they make the switch to solar. We're thrilled to hear your Energy Consultant went above and beyond. Thank you for trusting ION as your solar provider!

Sep. 19th, 2019

star star star star star

Andy Chesapeake, VA

I would rate my experience with ION as excellent. From the beginning to the end process went very smoothly. My Team from salesperson Seth was very convincing about the value and benefits of going Solar with ION. My PM Cathie support was excellent and she ensure the whole process from Site survey to installation went smoothly and I experience no issues. She always responded to my emails or voice messages very promptly. She resolved my inquiries in a timely manner. The installation Team arrive on time like I was told which was a very important issue for me. The Installation ION Team were professional and very courteous. I would highly recommend the ION Team who did my installation, (Tyler , Travis , Ross, and Joseph ) to any of ION’s future customers. They deserve all the credit, very easy to communicate with and fast response. I appreciated the way the project was handled. I had full confidence in the Team and the work was spectacular. I would highly recommend ION solar to anyone seeking an American owned and operated company. Majority of the products used are made in the USA proudly. Thank you, ION, for everything and I will continue to get the word out!

6 years ago

ION Solar Logo

Reply from ION Solar

Hi, Andy. We're so happy to hear you've had a great experience with your project manager, Cathie. We take pride knowing that our customers are happy with our service. Thanks for choosing ION Solar!

Aug. 15th, 2019

star star star star star

Amy Colorado Springs, CO

I loved my Ion Solar experience. I am a full time student, work in a hospital part time and have another part time job. I am a very busy person and Ion solar understood that. They handle everything! I didn't have to call to find out about zoning or permits. I really didn't have to do anything at all after we first met and signed papers. I didn't even have to be the one home when they did everything, which would have been close to impossible. Everyone I did meet or email was so nice and every understanding. Not to mention they all worked very fast. I thought installation was going to take all day and those guys were in and out in like 2 hours and friendly the entire time. I would highly recommend them to everyone and have. Got a lot of my friends and family about to call them up.

6 years ago

ION Solar Logo

Reply from ION Solar

Amy, thank you for this awesome review! We pride ourselves on providing a fast, professional, and premium experience for our customers so this review means a lot to us. Thanks for spreading the good word! Cheers to a future powered by clean, renewable solar energy!

Jul. 25th, 2019

star star star star star

Richard Rosenthal Castle Rock, CO

We have completed the process through the engineering design phase, and have been happy with the results so far. Our sales person has been available at all times to return calls and bring prompt responses when he couldn't answer some of our questions, much more so than the other national solar company that pitched us. As with any contractor, the only measure you have of a company is the sales and installation team that works on your own project. After reading some of the negative reviews here it is apparent that those owners had some problems with specific people directly related to their specific project. Here in Denver, I have not experienced those issues. It would be good if ION directly responded to those with problems on these sites, as the old maxim is usually correct: "it's not the problem, but the solution, that defines a company's performance".

6 years ago

ION Solar Logo

Reply from ION Solar

Richard, thank you so much for the helpful feedback. It's reviews like this that help us do our job better. We appreciate you taking the time to share your experience with us!

Sep. 5th, 2019

star star star star star

Keith L Martin Colorado Springs, CO

I've had my system for months and it's awesome to be making the world a little better everyday. I had a great experience with ION. They were great through the entire process. I see some reviews that are reporting that there are a few customers who feel that they are "double" paying for solar panels AND their electric bills. That's simply misleading and a misunderstanding. I receive a small bill for the solar system and a REALLY small electric bill. However, the amount that I actually pay out for electricity every month is actually much less now. I'm saving money AND I'm buying a CLEAN ENERGY power plant for my home. I've been a home repair and remodeler for years, and in my opinion, solar panels are about the best investment you can make in your home. Literally, your family gets a clean and safe power plant on the roof of your home that pays for itself. The Colorado "Net Metering" laws essentially mean that every watt of solar created by my system is sold back to my power company which eliminates my electric bill. It all evens out to be a basically free power system that will eventually be completely paid for in it's entirety by the power company through bill credits, not to mention the government's tax incentives. Other than the profitable aspects of solar, I feel like I'm making a real difference for my children and for our planet. Solar is the ONLY home system that can provide enough return on your investment to not only pay for itself, but eventually will make a monthly contribution to your budget by completely eliminating a power bill. Also, Keep in mind that electricity costs go UP over time so the watts that my system sells back to the power company become more and more valuable. Solar systems by ION are a no-brainer and electric power is going to continue to be a human need. In my humble opinion, Coloradans shouldn't let this opportunity pass us by. Make a difference to our world while still greatly raising the value of your home. Most of all. Let the power company pay for it through bill credits. We are ALL going to need solar eventually. Fossil fuels are going away.... There's only so much oil on Earth and we have already found most of it. Seriously. Look into it! Net metering is Colorado state law, so the utility companies have no choice but to comply. This means BIG rebates and incentives for us customers who are willing to make the switch to solar NOW. I found ION Solar to be a great place to get started with a great system. I'm enjoying these benefits myself every month, and I feel like a hero because I'm doing my part for our planet. This is one of those rare occasions when saving the planet is the profitable thing to do as WELL as the RIGHT thing to do.

6 years ago

ION Solar Logo

Reply from ION Solar

Keith, thank you for this wonderful review! We're so happy to hear you are saving on your monthly electric costs. We agree solar is the more efficient and clean energy choice! We appreciate you sharing your experience with us!

Oct. 16th, 2019

star star star star star

Michael King Jr Saratoga Springs, UT

After doing research on Ion and getting a quote from them, Vivint, and Blue Raven Solar, and meeting with our sales guy (Christian R.) who spent a ton of time walking my wife and I through everything... It was a no brainer who to go with. They came in below everyone else from a cost standpoint. Truth be told we were nervous about signing any contract, but Christian pointed out we essentially are in a verbal contract with the power company now and we will always need power, but why wouldn't we want to get locked into one low price were the bill will eventually go away. Solid point... why would want to continue to pay the rates RMP determines?? The guys that came to our home were super nice and cleaned up everything when they were done, including taking off their shoes! Seriously could not be more impressed with the service, respect, and the 1 on 1 attention I got through the whole process. Thank you ION! You will have more business coming your way from our neighbors!

7 years ago

ION Solar Logo

Reply from ION Solar

Michael, thank you for this awesome review! We're happy to hear that after doing your research you felt confident with ION. We will be sure to pass your kind remarks onto Christian.

Oct. 16th, 2019

star star star star star

Smith Family Castle Rock, CO

We were contacted by another Solar Company last year. When the salesman arrived at our house he didn't even have a piece of paper or anything to write with. So when my husband said he had made an appt. with another Solar company. My first thought was, here we go again. However, when the salesman from ION arrived he was professional, well prepared, answered all our questions. All of the people from ION were always professional, friendly, and well trained in their field. Everything that ION had control over was always done in a timely manner. The only snags were from our Town Inspection rules and waiting for a permit to operate from IREA.

7 years ago

ION Solar Logo

Reply from ION Solar

Thank you for taking the time to share your experience with us. We pride ourselves on providing a premium service and that starts from the initial consultation!

Oct. 16th, 2019

star star star star star

Jesse Martinez Kyle, TX

I've appreciated the professionalism of explaining how ION works and have been transparent in how the company process works from start to finish. The billing process was clear & the rep gave us options to choose from. Allowing us to see our minimum to high pmt options. They explained that we have 3 days to cancel if we changed our minds for any reason. I really like the fact that ION is one company and not contracted out. I've dealt with companies that pass the buck & with this company they don't. The panels they offer are quality & will absorb energy fully without slowing/stopping the amount of absorption of energy if a panel is shaded (not affecting other panels). The customer service has been open, polite, & informative. I've not discovered the company as not being transparent. My rep was upfront & welcomed questions during our mtg & through the stages of getting solar panels. To me its been a no brainer to get solar panels & be with this company that's part of our energy solution! I refer this company out a lot! I've not received any negative feedback. The warranty is also competitive with other companies.

7 years ago

ION Solar Logo

Reply from ION Solar

You're the best, Jesse. Thank you for sharing the positive experience you had with us. We pride ourselves in being a full-service solar provider, so this review means a lot to us!

Nov. 3rd, 2018

star star star star star

Melissa Lusk Kaysville, UT

We called several other former customers before signing up with Ion Solar and I was pleased that they gave us references who had something to say besides, "it's all great." We spoke with one person who detailed a month long reign of problems, all of which were fixed by the company and how happy she was with the customer service. We have had our panels for about 9 months now and the only thing that is buggy is sometimes we get a "production issue" warning. When this happens, we reach out to Ion Solar, they have checked it out, and it is has only been that we were producing less than expected due to weather. Our panels cover our power usage and we are very happy with both the panels and the company.

8 years ago

ION Solar Logo

Reply from ION Solar

Melissa, thank you for sharing your experience with us! We're happy to hear that you are pleased with your decision to switch to solar with ION.

Oct. 16th, 2019

star star star star star

Monica Sorenson American Fork, UT

I am located in Utah where solar is a fairly new game, I did extensive research on all companies and while I found certain are rated better I found visions proposal to be the hands down best price for the kind of quality offered. The monitoring of my system really takes the stress off of me, a mother of 4, to worry about the things I need to. The installation was flawless took maybe 3 months total to get it up and running. The people on the installation crew were neat and friendly. The girl who originally sold us the product has completely taken care of everything and checked in with us every step of the way to ensure our satisfaction. Just an overall very homey yet reputable feel to the entire process. I would and am recommending Vision to all my friends and family.

9 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Marti Macy

Very easy to work with & thorough. Customer service is awesome, they make the process simple.

4 months ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Cruz Kvasnicka

The whole experience was great! Kept me up to date on every step to complete the project.

4 months ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Sabato Sagaria

I like Iron solar a 10th of this to my questions and timely return of response. Thank you.

4 months ago

check_circle

Review Source

star star star star star

Cornell Owens

The salesman, Tom K, was very knowledgeable of the technical & financial aspects of the project. He spent a lot of time to answer the many questions that I asked and returned to brief my wife. He was able to compare the ION Solar system with other competitors that I had interviewed. The installation team led by Matt C did a great job installing 39 panels in one day including a thorough clean-up. I did have an issue with the electrician who deviated from the agreed to cable run path without letting me know & as a result ran the conduit external to the house instead of most of it being internal - it distracts from the appearance of the house. The system is up and running better than I anticipated.

9 months ago

check_circle

Review Source

star star star star star

Jonathan

Working with ION was a pleasure. They made the process of getting solar panels easy and understandable. They walked us through each step of the process from design to installation, answering all of our questions along the way. They even worked with our HOA and township in order to fill out all of the proper forms and ensure that we got the proper approvals. They communicated with us frequently to provide updates, even if the update was that they are still waiting to hear back from the city about permits. They were honest and upfront about the whole process and what it would take to get solar installed. We couldn't be happier with the results.

10 months ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Mauricio Gomez

I liked the whole process, they did all the paperwork with my HOA and kept me up to date with installation progress.

5 months ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Jack Medford

ION did everything just as they said they would from beginning to end. The sucky part is the City/County inspection.

6 months ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Robyn Kimbrel

They are a great company to work with. Answered all questions quickly. We love our solar! Best decision we ever made!

7 months ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Peter Forbes

We decided to add solar to our house several years ago. Ion provided us with a very attractive package.

7 months ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Paul Timmons

The customer service was like that of years ago where they actually reach out and communicate each step of the process

7 months ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Michelle Gaston

Great customer service and communication from the whole team! Thanks for taking care of us every step of the way.

7 months ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Austin Montgomery

ION was a pleasure to deal with. They kept me well informed through the entire process. Highly recommended.

8 months ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Albert Budaszewski

They adapted the plan to cover my needs and even arranged to have trees trimmed so I'd have better sun for the panels.

8 months ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Bruce Fauth

Good people to work with. Great communication throughout the process. Always keeping me informed as to "what's next".

8 months ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Joshua Ponec

The Ion team were very professional and kept me updated throughout the entire process even after installation.

8 months ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Stacie Brown

The sales people were very informative. The communication before and after the process was excellent. The install was completed efficiently.

9 months ago

check_circle

Verified Customer

check_circle

Review Source

star star_border star_border star_border star_border

Ellen

Not only did they place solar panels over the eaves of my front porch, punching screws through my new roof so they were visible, but they took so long to correct the problem that I missed the chance to claim the incentive on this years' tax return so I had to take a HELOC to pay it so my payments won't increase. It took over 7 months from beginning to end, horrible experience.

10 months ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Vikram Narravula

Their service was quick and they handled all the aspects of installation and getting permits from concerned departments.

11 months ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Doland Miller

They did the entire installation in a short amount of time. I save a lot of money having this installed. It cots my electric bill tremendously.

11 months ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Debra Shannon Simpson

The sales pitch was easily understood, concise and positive. There was no pressure to commit, but the info was so clear the decision was very easy.

11 months ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Amanda Barton

Easy installation. Great staff. Electrician was friendly and answered all my questions. Panels work great and I am already saving money!

11 months ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Alexandre Potthast

Overall I like the product. I do think it's on the the more expensive side overall, but you get a warrenty and service that lasts a long time.

11 months ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Brian Gilgren

They delivered exactly what they said they would. Everyone was very nice to work with and the install looks and works great.

11 months ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Vickie Ellis

Every ION team member I have interacted with, from customer service representatives to installers, have all been professional, articulate, and knowledgeable.

1 month ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

William Hawkins

Very well organized and informed. Was skeptical about a 0 electric bill; I'm no longer a skeptical. The future is inevitable. I highly recommend ION Solar.

1 year ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Dinglasan

After the Ion Solar presentation by Calvin D it made so much sense to actually go ahead with the solar panel install. It has been a great decision and I have no regrets.

1 year ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Suzanne Sibole

For the most part, we are happy with our solar purchase through ION Solar. It is sometimes a little difficult to reach someone when there are questions, but overall, the service and product have been good.

1 year ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Sadie Thews

He was very thorough upon explaining what to expect. The process went very smoothly. All my questions have been answered. I felt confident in adding solar panels to my home.

1 year ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Colleen Campbell

The process as a whole was super easy. When things came up we had several people reach out and make sure that it got taken care of to our satisfaction.

1 year ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Caldwell Soldan

We had a small glitch at the beginning. It had to do with the county inspector. But overall they were very good and did what they claimed they would do. Easy to contact if there are issues.

1 year ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Daniela Tan

Great team. They are very professional and friendly. They all took care all the paperworks that makes the process hassle free. always make updates on the progress

1 year ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Heather Sacco

Have loved the ease of use and tracking of the panels! I also love how seamless the financing process was. I’m saving SO much in the summers and I couldn’t be happier!

1 year ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Clement Ngala

ION solar very efficient in the installation of the solar with highly skilled and professional technicians at every level. It's the best option for solar panel installation.

1 year ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Henry Lowry

We built our home to have Solar heating. We chose Zion based on builders in our area No negatives emerged. They do what they promise!’nnn Hank Lowry

1 year ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Carl W

ION Solar is professional and has great customer service. From initial sale to turnover, a smooth process. ION Solar’s team has a lot of friendly people to help.

1 year ago

@endstack