ION Solar: Read 1,826 User Reviews From Real Homeowners

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Adam A Colorado Springs, CO

It took a little under 2 months between getting my initial quotes to having my system turned on. I had some issues with communication early on when they changed my project manager a couple times, but other than that it went smoothly. Lorrente M (my project manager) did a great job and was prompt about keeping me up to date and answering my questions. Mike M was very helpful in getting the system design I wanted and setting everything up initially. I'm happy with my overall experience.

6 years ago

Reply from ION Solar

Thank you for the review, Adam! We're so happy to hear you had an exceptional experience with Lorrente and Mike. Thank you for choosing ION Solar!

Sep. 5th, 2019

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Scotty Rio Rancho, NM

I partnered with the ION family. In every step of the process I had a resource to turn to when I had questions. Eddie took time to call me and explain the electrical interconnections and the flow of power from the array into the home. My concerns over construction details were addressed promptly from Doug. My personnel Project coordinator Jeff saw to every issue I saw promptly. I like most first time buyers are also last time buyers in that we only do solar once in our life time. My experience was exceptional.

6 years ago

Reply from ION Solar

Thanks for the review, Scotty! We agree - we're lucky to have Eddie, Doug, and Jeff on our team. We appreciate you taking the time to share your experience with us.

Oct. 11th, 2019

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Rckymtnvrabels Littleton, CO

There was no pressure to purchase and our Sales Rep, Jason D , was personable and very thorough in explaining the system and going over the benefits it would give us. He also followed up with us on the install and scheduling. The installation crew were so professional and amazingly quick. They were respectful of my flower beds when placing their equipment and ladders.

6 years ago

Reply from ION Solar

Wow, thank you for this wonderful review! We're so happy to hear your experience with Jason was a positive one. When homeowners make the switch to solar with ION, we are with them every step of the way!

Oct. 11th, 2019

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carlos alvarez Longmont, CO

From the start we had good information shared with us from Dallen he answered our questions. All information was shared via email and phone. Which made very simple. Follow up and follow through on their end has been good. Phone messages have been returned and questions answered. Install was completed on time and they arrived on time. Clean and quick.

6 years ago

Reply from ION Solar

Carlos, we're thrilled to hear your experience was "clean and quick." Thank you for taking the time to leave a review!

Oct. 11th, 2019

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PHILLY Pueblo, CO

Prior to signing on with Ion Solar I had 2 other solar companies come to my home and try to gain my business. Ion Solar was the third. I liked the professionalism the gentlemen showed and of course how knowledgeable they were of their product. Throughout the process of getting my solar system installed, my account manager was in constant contact with me, informing of everything. The surveyors, installers, and inspectors were all quite professional and respectable. I am excited to have an ION Solar system!

6 years ago

Reply from ION Solar

Philly, thank you for the great review! We're so happy you had a great experience with our team. Thank you for choosing ION Solar!

Oct. 16th, 2019

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John Aguirre Pueblo, CO

Ion solar was extremely Amazing about there production, nolage, and very helpful with what's going on with my processes to getting everything set up. They called or e mailed me about when, or who, was coming to set up my solar. I already have two other family and friends going to have a there house set up. I just want to Thank all of them for making this so easy as possible and getting the job completed.

6 years ago

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M.Rey Vin Chesapeake, VA

Tom D is the guy to ask for if you want your solar panel project in your house. He will be with you every step of the way and will always have your back. I ask him for everything and always have an answer. He explained the whole process to us and made it very simple to understand. Our project manager was equally awesome as Tom, they did all the leg work for us, and nothing up front. Great to work with and honest people. The team that came and installed my panels finished in one day. Very respectful, courteous and professional. Highly recommend this to anyone

6 years ago

Reply from ION Solar

Wow, thank you for this wonderful review and recommendation! We're so happy to hear you had such a great experience with Tom and your Project Manager.

Oct. 16th, 2019

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RICHARD MCMILLAN Aurora, CO

Ion Solar is a great company. Their employees - from the sales staff to the on site installation resources - are kind, professional, knowledgeable and well informed. They are focused on getting the system installed and functional as quickly and efficiently as possible, while also willing and able to answer any questions one might have during the process.

6 years ago

Reply from ION Solar

Richard, thank you for choosing ION as your solar provider. Our team of in-house specialists are dedicated to making solar quick and easy for our customers. We appreciate you taking the time to leave a review!

Oct. 16th, 2019

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LAURA DORN Cañon City, CO

Working with Ion Solar was a pleasure. Everyone was patient, kind & considerate, & answered all my questions. M. Rowley made sure I understood the step by step process & understood the new terminology I was learning. I received my 1st electric bill 12/7/18 after one month of being on line with Ion Solar. I had a 53.00 credit! That made my day! One less bill to pay! I have not had any problems with my new system, I don't notice a difference in power service.

6 years ago

Reply from ION Solar

Laura, we're thrilled to hear you had a credit on your electric bill! Amazing! We appreciate you taking the time to share your experience with us. Thanks!

Oct. 16th, 2019

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Catt Becker Windsor, CO

We had a great experience working with Ion Solar, in every stage of the process. The initial approach and sales conversations were very professional and educational, and helped us make the best decision for our needs. The preparation and work phases also, excellent employees and good communication all along the way. Now that we are up and live with our own solar power, we are very happy.

7 years ago

Reply from ION Solar

Catt, we had a great experience working with you! We love working with homeowners to help them save money and the planet. Thank you for the review!

Oct. 16th, 2019

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Dennis Wait Pueblo, CO

The energy adviser Justin G presented ION solar to us and my wife and I thought that it would be a good choice to go Solar. So we sign up with Justin who said that it would take awhile for everything the fall into place. It seemed like a long while before anything was happening then we heard from Micheal R our Project manger. He keep us informed as to what was happening next. This is very important, keeping us imformed makes it feel like you haven't beeen forgotten. The people that installed the unit were very quick and professional.

7 years ago

Reply from ION Solar

Hello, Dennis! Thank you for your lovely review of our project manager Michael. We agree, he is always on top of things and we feel lucky to have him.

Nov. 3rd, 2018

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Rita Lewis Boise, ID

Two weeks ago Chad W and his lovely assistant came by to offer my family a fabulous deal on solar panels for our home. The presentation was so thorough we decided we Had to have it. Unfortunately after consideration we decided we had to cancel our contract for now. However, when we are able to go through with it I will not hesitate to call Mr. W to set us up with ION SOLAR POWER,

7 years ago

Reply from ION Solar

Rita, thank you so much for the awesome review-and we agree, Chad truly is a gem to have on our team!

Oct. 18th, 2018

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DW R Orem, UT

I've been very pleased with ION. They installed my system in Feb of 2018 and I have been enjoying no power bill for a few months now. The only thing I pay my power company is the connection fee which is a flat fee I guess each month no matter what. My interactions with every employee was overall good. There was some miscommunication with the installers showing up earlier than expected, but when they give you a window of time to show up, you generally dont expect them to be right on time! I would recommend ION to my friends and family.

7 years ago

Reply from ION Solar

Hello, thank you so much for your positive review! Isn't it so nice having no power bill? We are so pleased you are enjoying your solar system.

Nov. 3rd, 2018

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Happy Girl

I have had many solar companies come by my home. I spoke to a couple of them but did not like what they offered, so I quit talking to them. After about a month ION showed up at my door. I decided to listen one more time. I was amazed by what they had to offer. ION has been great. They have great customer service and I would highly recommend them.

8 years ago

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LAWRENCE A CALDWELL

I like the service I received from this company, the equipment is attractive and impressive. after the installation was complete on my home, several neighbors like it so much they purchased the same system. I live in Hercules Ca. My rep go's by the name Mario and I can tell you, he is very knowledgeable and always available when ever me are my neighbor call. I don't usually give reviews, I had to this is one of the best purchase I have made.

8 years ago

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Jerry Corbin Rio Rancho, NM

Once clered by the local utility, ION had our system installed and ready to produce power in something like 3 days. Their installation was professional, and very clean and neat. We had occassion to contact customer service shortly after "going live". There was a representative at our home the very next day. As it turns out, I was the problem! Great service!!!!!!

8 years ago

Reply from ION Solar

Jerry, we appreciate you taking the time to share your experience with us. We're thrilled to hear we were able to resolve your issues quickly. Thank you!

Oct. 16th, 2019

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mBark Online Provo, UT

ION was a life saver. I looked at 7 different companies and couldn't make a decision because nobody really stood out as a better company. I saw an ION truck in my neighborhood and reached out to them to see what they offered. Their pricing was better than most of the companies I contacted and their products were the best available so they led the pack regarding the products they offered but their service was so much better and to me, that's one of the most important things. I'm happy I purchased from ION and I am super happy with my system.

8 years ago

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TJ Barber Austin, TX

I was absolutely impressed with the professionalism of the salesperson and his knowledge. He was able to answer all of my questions and help us make the best decision for our home. With the reviews out there we were impressed that all of our expectations were met and exceeded. With the increases in the energy rates we've seen on a year to year basis its baffling why more people don't take advantage of Solar. Vision has my vote now and with anyone that asks about our system.

8 years ago

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Verified Customer

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Daniel Bessom

Ion was very helpful with keeping us up to date with the whole process.

4 months ago

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Daniel Rodi

5 months ago

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Tommie Wallis

We have been really happy with our solar and ION has been great. 10/10 would recommend !

6 months ago

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Verified Customer

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Michael Welling

I liked how ION kept me informed. The process does take time due to permitting and inspections.

6 months ago

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Daren Gaut

There were no pushy sales pitches. Jesse just showed us the numbers and everyone knows the numbers don't lie.

6 months ago

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Verified Customer

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Patricia Davis

The entire process was basically very simple and rarely involved me having to be there during the installation.

6 months ago

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Verified Customer

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Francis Johnson

It cool. I’m wondering how much energy I have saved up. Is there away to see that portion?

6 months ago

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Verified Customer

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Wolfgang Gedicke

They performed faster than promised. All around it was a real pleasure dealing with them.

7 months ago

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Verified Customer

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Trina Weathers Ampey

Chris was very knowledgeable and really made me understand the benefits of solar energy

7 months ago

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Verified Customer

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James McGuigan

Excellent presentation of products available! Installation was fast, clean, and professional

8 months ago

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Verified Customer

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tingleyconstruction@yahoo.com

I love what it is doing for my electric bill. It will be better yet when I get the panels paid off

8 months ago

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Verified Customer

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Rod Elgie

Very helpful and responsive. Would recommend to anyone looking for solar panels.

8 months ago

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Verified Customer

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Anna Nelson

ION solar was great to work with and I've been happy with our system since it was installed.

8 months ago

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Jesse Williams Las Vegas, NV

We knew when we moved to Las Vegas that it'd be an ideal location to have solar installed on our home. That said, we didn't know much about it and were a bit intimidated at the thought of having to shop around. When ION showed up at our door we were eager to learn how they could help us but didn't want to commit until we received several quotes from other companies. Once we had a few quotes, it was very clear that ION stood well above other companies in every way. ION was more professional, had a better product, and had the best price. Overall, we felt well taken care of and had all our questions answered along the way. ION made it easy from start to finish. We're beyond satisfied with the value we received.

2 years ago

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Tasha Shippey Portland, OR

I've had nothing but a wonderful experience with ION Solar! The reps were great and kept us informed each step of the way. The installation crew even helped us patch a few shingles on our roof that got damaged in a wind storm that happened just days before installation! What's also wonderful was that we could communicate through whatever means I found more convenient for me, text, phone or email. I work 50 hours a week, so being able to send a quick text response during my breaks was really nice! Their communication and customer service step by step through the project was amazing!! I highly recommend them!!

2 years ago

Reply from ION Solar

Than you Tasha for your review! We are glad you had a great experience!

Jan. 11th, 2023

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Brad VanHorn Norfolk, VA

Overall, we are extremely pleased with our Ion Solar experience. Once we settled on specifications, got necessary permits, etc., then installation was fast and smooth. Once the system was finally able to operate, we were impressed with the system production which is greatly exceeding our expectations for the size of our system. Although we had one small error (conduit painting, not the solar system itself) in the whole endeavor, Ion was very attentive to our concerns and did not waste time sending help to fix the problem. A minor inconvenience, and not detrimental to our whole Ion experience. We are happy to have done business with Ion.

3 years ago

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Paco Herrera Littleton, CO

We were accompanied throughout the whole process in a very strict schedule, with very committed customer service leading us step by step with professionalism, great communication and all of the team members were extremely amicable. They always made sure we understood each step, if there was any action on our part or not, making themselves available for any questions, thorough follow up. Thank you very much to the team that helped us through this process with such great attitude and professionalism: Britney P (1st contact), Jeff K (introductory talk and guiding through the App and Q&A), Keyera (Area Manager), Julia (Design Validation Team), Ethan (ION's Solar Permitting Dpt), Matthew (Inspections Dpt) and Devin (Utilities Dpt)

3 years ago

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Dan Carter

The company is great to work with and the experience was amazing. I like to thank Will, Olivia and all of the others for such a good job.

4 months ago

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Verified Customer

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Eldridge Magee

Experience was great from start to finish. A few follow on questions were answered in a timely manner

9 months ago

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Verified Customer

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Myungnam Sanchez

They are working perfectly, whatever they explain to me, step by step steps, then I understand well.

10 months ago

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Verified Customer

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Leigh F.

Ion’s communication has been top notch! They communicate with you via your most convenient method of communication.

10 months ago

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Verified Customer

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Matthew Sawyers

Easy to work with. Very responsive to customer questions and needs. Smooth process that Ion took care of everything.

10 months ago

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Verified Customer

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Cody Griffin

Installation team damaged one of my gutters with the boom lift during install, but everything else is perfect.

10 months ago

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Verified Customer

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Rick Nielsen

10 months ago Edited February 25, 2025

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Verified Customer

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Mary Landon

Team was very efficient, respectful, and pleasant as they worked together on the installation of the Solar Panels.

11 months ago

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Verified Customer

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Delynn Massey

Very professional company. I would highly recommend ION Solar. They made the process of getting solar very easy.

11 months ago

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Verified Customer

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Rachad Ibouraima

The process was seamless from the start to the end. I’ve had my system for 2 years now and never had any issues.

11 months ago

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Verified Customer

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Bridget Hazer

Great customer service. Spotify response time. They always follow up with any concerns or questions.

11 months ago

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Verified Customer

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David Tutko

I was very pleased with how ION Solar works and communicates. At all times, we knew where the project was at.

11 months ago

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Verified Customer

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Richard Flynn

Overall very easy company to work with. Friendly, professional and very reasonable from a price perspective.

11 months ago

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Verified Customer

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Caleb Laue

Great service and equipment. The team worked with us to ensure we had the right system for our needs/wants.

11 months ago

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Verified Customer

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amanuel kahsay

ION solar installed my solar panels and am satisfied with their overall service. I highly recommend.

11 months ago

ION Solar Reviews