ION Solar: Read 2,017 User Reviews From Real Homeowners

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Verified Customer

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Ryan Perigny

ION did an excellent job with our solar panel installation (system not yet turned on). The crew was very polite and cleaned up everything when they were done.

1 year ago

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Jeffery Hagan

This was a great installation of my solar panel. This ION Solar team were professionals and permits through the city passed on first inspection. Great job 👍

1 year ago

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Christopher Garcia

Exelente service, American made products that last. Love my system it saves me so much money, in a cloudy day cuts my bill at around 80% & in a sunny days 95%.

1 year ago

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Verified Customer

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Elie Bulka

Easy to work with. Punctual. Professional. Did a great job! They were able to answer my questions, we're respectful of my time and overall a joy to work with.

1 year ago

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Luong Tran

I like the team work on installing the solar panels. The sale person was little rush. He should give me time to think or shop around to compare with other companies.

1 year ago

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Michael Nixon

Justin was amazing! Took the time to explain everything in detail to be sure I was getting exactly what I needed! Don’t hesitate to use Justin and ION!

1 year ago

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James Kelso

I was pleased to get the entire project done, and the Ion team listen to what I wanted and did all the work with no further need to explain a second time.

1 year ago

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Ryan Hart

Easiest company to work with and has made financial sense based on what we had installed! Customer service has always been helpful if I have questions

1 year ago

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Theodore Slusher

The system has been working great and cutting my bill most months to only the connection fee charged by the Energy provider. It has made my energy cost much more predictable.

1 year ago

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Gizelle Pierre

Do not choose ION solar. They will boast about their BBB rating but if you take a close look their rating has been steadily decline and their are numerous complaints on the BBB website. Don't make the mistake we did and believe the positive ratings, they are all false. We bought a solar system from ION not fully realizing what we got ourselves into. They locked us into a contract then installed an inferior system that barely produces the energy our home needs. Contacting ION is next to impossible as they rarely respond to emails and when you call and finally get someone they will promise to call you back but never do. Then we were told we had to purchase additional panels and batteries at almost double the cost of what we were originally charged in order to meet our energy consumption needs. So now we're $40k in the hole with a useless solar system. There are much better solar companies out there who will not try to rip you off. We had solar in NY with Momentum Solar which was a much better and more transparent experience.

1 year ago

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Verified Customer

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Mary Nickle

So far every single person, every single and group of people have been wonderful. We are in the install and certification process. Not paying yet but will be .

1 year ago

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Veronica Whitmore

All of the employees are very professional and helpful. The process is very smooth and easy. They provide great communication throughout the entire process.

1 year ago

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Verified Customer

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William Hawkins

Very well organized and informed. Was skeptical about a 0 electric bill; I'm no longer a skeptical. The future is inevitable. I highly recommend ION Solar.

1 year ago

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Verified Customer

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Dinglasan

After the Ion Solar presentation by Calvin D it made so much sense to actually go ahead with the solar panel install. It has been a great decision and I have no regrets.

1 year ago

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Suzanne Sibole

For the most part, we are happy with our solar purchase through ION Solar. It is sometimes a little difficult to reach someone when there are questions, but overall, the service and product have been good.

1 year ago

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Verified Customer

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Sadie Thews

He was very thorough upon explaining what to expect. The process went very smoothly. All my questions have been answered. I felt confident in adding solar panels to my home.

1 year ago

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Colleen Campbell

The process as a whole was super easy. When things came up we had several people reach out and make sure that it got taken care of to our satisfaction.

1 year ago

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Caldwell Soldan

We had a small glitch at the beginning. It had to do with the county inspector. But overall they were very good and did what they claimed they would do. Easy to contact if there are issues.

1 year ago

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Daniela Tan

Great team. They are very professional and friendly. They all took care all the paperworks that makes the process hassle free. always make updates on the progress

1 year ago

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Verified Customer

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Heather Sacco

Have loved the ease of use and tracking of the panels! I also love how seamless the financing process was. I’m saving SO much in the summers and I couldn’t be happier!

1 year ago

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Verified Customer

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Clement Ngala

ION solar very efficient in the installation of the solar with highly skilled and professional technicians at every level. It's the best option for solar panel installation.

1 year ago

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Henry Lowry

We built our home to have Solar heating. We chose Zion based on builders in our area No negatives emerged. They do what they promise!’nnn Hank Lowry

1 year ago

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Carl W

ION Solar is professional and has great customer service. From initial sale to turnover, a smooth process. ION Solar’s team has a lot of friendly people to help.

1 year ago

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Verified Customer

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Rebecca Jasso

Everyone was friendly and answered all our questions. Installation was quick and they cleaned everything up afterwards, you couldn't tell them had been there.

1 year ago

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Kammy Prather

The overall costumer service was amazing! We were kept in the loop the entire time. Process was explained to us very well and things were done in a timely manner.

1 year ago

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Verified Customer

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Judy A Gilliam

Everyone from ION was very pleasant and answered all our questions. Dwayne and his wife or a big help. And they put the system in quickly. My husband and I were very pleased.

1 year ago

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Verified Customer

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Matthew McCandless

ION is a truly professional solar provider. They are effective at communicating complexity, are not pushy, and follow through with service well beyond the install phase.

1 year ago

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Ricky

Ion solar was great to work with on our installation. The app was well designed and we were well informed throughout all phases of the project! Highly recommend!

1 year ago

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Verified Customer

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Earl Cook

Many people made contributions from the start of sales to installation. It was seamless to us. Everyone was professional and efficient. The total value of our investment will require time to measure.

1 year ago

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Edwin Liu

Communication throughout the process was excellent. This team is very professional got for the job done quickly. Customer service has been top notch!

1 year ago

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Verified Customer

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Lenore Bonicioli

This is my third solar company I have used over the years. They are by far the best I have dealt with. From beginning to end they have always responding quickly

1 year ago

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Verified Customer

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Romain Williams

Ion Solar had my panels installed a few years ago, I’ve had no major issues, and my electricity bill is minimal most months. Great investment so far.

3 years ago Edited July 3, 2025

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Yaareb Aurora, CO

It was smooth. They were answering my questions and when they don't know the answer, they have referred me to the person who would give me the the answer.

3 years ago

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Garri Buda, TX

The panels aren't working yet, so I haven't seen any benefits. They need to do better about making sure things are scheduled and that things are going smoothly and the process is being completed correctly. It took like 3 days and then they didn't even they did not finish. They just put the panels on and then it took weeks and weeks for me to get someone out here to finish the electrical work. I have had to reach out to them multiple times about a bunch of issues.

3 years ago

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Damion Buda, TX

After installation the customer support basically goes away. Installation was great. It was timely. So far, no issues with the equipment. They need to listen more to the customers about output needed versus what they think you need.

3 years ago

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Anonymous Aurora, CO

It's been working without problems so far. It went really well. During the peak season, it great. But during the winter right now and there are a lot of cloudy days here, I don't think I have enough panels or I'm not generating enough electricity, because I still have to pay $30-$40 to my electric company.

3 years ago

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Verified Customer

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Kelly Buda, TX

We really like the salespeople that we interacted with. They seem very honest. I was very easy. We didn't have any problems, so that was good. We haven't really had a lot of issues.

3 years ago

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Aliitasi Mauala Anna, TX

The whole process was a scam. Was quoted one price and charged another someone high up called and was going to reimburse us a quoted amount that would make our first year the payment that was given at sign up but never received. Now a year later my electricity bill is higher than it was before. Call customer service multiple times and always get the run around about about it. They say they will go over break down and get back to me and sometimes they send a email that just says what my bill says. Or tell me to reach out to provider and provider says they only capture what I use not was made. The worse decision I've made in my life. Don't fall for it.

3 years ago

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Verified Customer

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Frank Argyres Albuquerque, NM

It was a great experience Ron was my rep and it was beautiful because he was honest and answered all my questions thoroughly and I'm very pleased with him

3 years ago

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Chris Albuquerque, NM

They've answered every question I've had on any issue. Other than waiting on permits it was pretty simple. Didn't take them long to get the install up and ready. I've never had a problem with the system. It's working great.

3 years ago

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Verified Customer

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Luke Albuquerque, NM

Very smooth and easy and not because we're aggressive or pushy. Very minimal contact during install. They just did their job and let me know what was going on along the way.

3 years ago

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Jennine Buda, TX

Our electric company actually told us they thought Ion Solar was very good because they don't sell you something you don't need. I thought they were very good.

3 years ago

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Dave walker

Ion solar is a peace of mind because plus their free maintenance

1 month ago

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Verified Customer

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Daniel Klish

Everyone was great to work with from A to Z.

3 months ago

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Simon Orrell

Excellent installation experience Pricing reputation

3 months ago

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Sara Nelson

I love everything about this company- the tech guys who installed it were great, all the communication about the process was great and clear, the sale people were great and helpful, and the product is AWESOME. We work from home so we are always here and yet we didn’t have an electric bill for the first 8 months of installation because we made so much more electricity than we used. Solar panels are so so so worth it and this is definitely the best choice for installation.

1 year ago

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Nini Brooklyn, NY

ION Solar is a very reasonable company that costumer service kept in contact with me in the about every step of the process. The installers was very professional and completed my installation in a timely manner. I highly recommend them to anyone who to save money on solar energy and want to receive high quality services. I will continue using this company because it fits my budget and everything I need.

2 years ago Edited August 15, 2023

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Verified Customer

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Timothy George Henderson, NV

This was our second time working with the ION company, our pool wasn't completed when the first job was planned out but, I must say we are very pleased with the hole ION team. The constant updates and communication from no less than 3 sections of the team insuring we were happy with the new product and when we could expect to have our new panels inspected, approved and powered on. My wife and I are truly happy with the whole process from beginning to completion. If you are interested have family or friends that are looking to get Solar, we would highly recommend ION as a company to consider.

2 years ago

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Verified Customer

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Michael

We were happy with the installation. The guys doing it revised the layout to make it more efficient. They did a great job and even took the time to paint the pipes on the side of the house to blend in. Then there was a problem and it took five months to get it fixed and up and running finally. I’m sure you can understand our frustration with the time it took but finally it is running and producing good results so I hope it’s positive from now on.

2 years ago

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Verified Customer

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Christopher Henderson, NV

There are a lot of solar companies out there. I'm sure a few of them are okay but I went with ION and they were absolutely great. There was a minor delay in firing up my system due to a part for my panel being on back order. They were in constant communication - sending almost daily updates and check ins. If anything they communicated too much about the process. Really professional and all of their staff I have interacted with have been extremely helpful and attentive. Highly recommend!

2 years ago

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