ION Solar: Read 2,057 User Reviews From Real Homeowners

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LAWRENCE A CALDWELL

I like the service I received from this company, the equipment is attractive and impressive. after the installation was complete on my home, several neighbors like it so much they purchased the same system. I live in Hercules Ca. My rep go's by the name Mario and I can tell you, he is very knowledgeable and always available when ever me are my neighbor call. I don't usually give reviews, I had to this is one of the best purchase I have made.

8 years ago

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Jerry Corbin Rio Rancho, NM

Once clered by the local utility, ION had our system installed and ready to produce power in something like 3 days. Their installation was professional, and very clean and neat. We had occassion to contact customer service shortly after "going live". There was a representative at our home the very next day. As it turns out, I was the problem! Great service!!!!!!

8 years ago

Reply from ION Solar

Jerry, we appreciate you taking the time to share your experience with us. We're thrilled to hear we were able to resolve your issues quickly. Thank you!

Oct. 16th, 2019

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mBark Online Provo, UT

ION was a life saver. I looked at 7 different companies and couldn't make a decision because nobody really stood out as a better company. I saw an ION truck in my neighborhood and reached out to them to see what they offered. Their pricing was better than most of the companies I contacted and their products were the best available so they led the pack regarding the products they offered but their service was so much better and to me, that's one of the most important things. I'm happy I purchased from ION and I am super happy with my system.

8 years ago

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TJ Barber Austin, TX

I was absolutely impressed with the professionalism of the salesperson and his knowledge. He was able to answer all of my questions and help us make the best decision for our home. With the reviews out there we were impressed that all of our expectations were met and exceeded. With the increases in the energy rates we've seen on a year to year basis its baffling why more people don't take advantage of Solar. Vision has my vote now and with anyone that asks about our system.

9 years ago

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Verified Customer

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Steven Lozada

Excellent service and the install was completed ahead of schedule.

4 months ago

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Verified Customer

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Raquel Ruiz

They came to our door and were super friendly. Great deal as well.

4 months ago

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Verified Customer

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John Prioleau

Very professional and trusted. I will recommend ION to my friends.

5 months ago

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Verified Customer

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Linda Gower

It was something that could possibly save money and enhance the value of my home.”

6 months ago

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Verified Customer

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Michelle Fitzgerald

Tyler is the ABSOLUTE best!! Very knowledgeable and always very quick to respond!

6 months ago Edited November 20, 2025

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Verified Customer

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Calvin Andrus

Product and service are extraordinary. Customer service is courteous and friendly.

6 months ago

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Verified Customer

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Sandra Rohde

Everything went smoothly. Ion did a great job of keeping us informed during the whole process.

6 months ago

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Verified Customer

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Opendoor Property Trust

The sales rep was friendly, honest, and professional. The product delivered as described

6 months ago

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Verified Customer

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James Preston Iii

Friendly staff and easy to work with. Overall very happy with their product and service.

6 months ago

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Verified Customer

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Edgar Avila Vergara

Easy process really easy fast and quick installation and professional service/quality

7 months ago

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Verified Customer

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Misty Richard

The rep., Calvin was very knowledgeable and professional. The whole process was very streamlined.

7 months ago

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Verified Customer

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Angela Johnson

I like the quick response to my inquiry. The process was very easy. They did most of the work.

7 months ago

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Verified Customer

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Kelly Gummelt

They were great! Mason was very informative and the installers were quick and communicated well.

8 months ago

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Verified Customer

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Laura Jeffery

Ion has been wonderful! So communicative and always attentive. My solar panels look amazing.

8 months ago

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Verified Customer

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Kehlani Moore

The work was great and quick the communication was amazing it was so welcoming! The team is awesome

8 months ago

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Cornell Owens

The salesman, Tom K, was very knowledgeable of the technical & financial aspects of the project. He spent a lot of time to answer the many questions that I asked and returned to brief my wife. He was able to compare the ION Solar system with other competitors that I had interviewed. The installation team led by Matt C did a great job installing 39 panels in one day including a thorough clean-up. I did have an issue with the electrician who deviated from the agreed to cable run path without letting me know & as a result ran the conduit external to the house instead of most of it being internal - it distracts from the appearance of the house. The system is up and running better than I anticipated.

1 year ago

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Jonathan

Working with ION was a pleasure. They made the process of getting solar panels easy and understandable. They walked us through each step of the process from design to installation, answering all of our questions along the way. They even worked with our HOA and township in order to fill out all of the proper forms and ensure that we got the proper approvals. They communicated with us frequently to provide updates, even if the update was that they are still waiting to hear back from the city about permits. They were honest and upfront about the whole process and what it would take to get solar installed. We couldn't be happier with the results.

1 year ago

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Jesse Williams Las Vegas, NV

We knew when we moved to Las Vegas that it'd be an ideal location to have solar installed on our home. That said, we didn't know much about it and were a bit intimidated at the thought of having to shop around. When ION showed up at our door we were eager to learn how they could help us but didn't want to commit until we received several quotes from other companies. Once we had a few quotes, it was very clear that ION stood well above other companies in every way. ION was more professional, had a better product, and had the best price. Overall, we felt well taken care of and had all our questions answered along the way. ION made it easy from start to finish. We're beyond satisfied with the value we received.

3 years ago

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Tasha Shippey Portland, OR

I've had nothing but a wonderful experience with ION Solar! The reps were great and kept us informed each step of the way. The installation crew even helped us patch a few shingles on our roof that got damaged in a wind storm that happened just days before installation! What's also wonderful was that we could communicate through whatever means I found more convenient for me, text, phone or email. I work 50 hours a week, so being able to send a quick text response during my breaks was really nice! Their communication and customer service step by step through the project was amazing!! I highly recommend them!!

3 years ago

Reply from ION Solar

Than you Tasha for your review! We are glad you had a great experience!

Jan. 11th, 2023

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Brad VanHorn Norfolk, VA

Overall, we are extremely pleased with our Ion Solar experience. Once we settled on specifications, got necessary permits, etc., then installation was fast and smooth. Once the system was finally able to operate, we were impressed with the system production which is greatly exceeding our expectations for the size of our system. Although we had one small error (conduit painting, not the solar system itself) in the whole endeavor, Ion was very attentive to our concerns and did not waste time sending help to fix the problem. A minor inconvenience, and not detrimental to our whole Ion experience. We are happy to have done business with Ion.

3 years ago

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Paco Herrera Littleton, CO

We were accompanied throughout the whole process in a very strict schedule, with very committed customer service leading us step by step with professionalism, great communication and all of the team members were extremely amicable. They always made sure we understood each step, if there was any action on our part or not, making themselves available for any questions, thorough follow up. Thank you very much to the team that helped us through this process with such great attitude and professionalism: Britney P (1st contact), Jeff K (introductory talk and guiding through the App and Q&A), Keyera (Area Manager), Julia (Design Validation Team), Ethan (ION's Solar Permitting Dpt), Matthew (Inspections Dpt) and Devin (Utilities Dpt)

4 years ago

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Verified Customer

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Lisa Goudy

Great experience with ION solar!! If you don't have solar check them out, you will be happy you did!!

9 months ago

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Verified Customer

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Dan Merwin

The team is extremely knowledgeable, thorough, professional, and customer-focused. Highly recommended.

9 months ago

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Verified Customer

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Donato Darrissi

I have had a great experience with ION. Their customer service support has been excellent from the beginning.

10 months ago

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Verified Customer

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Mauricio Gomez

I liked the whole process, they did all the paperwork with my HOA and kept me up to date with installation progress.

11 months ago

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Verified Customer

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John Rajniak

Very organized. were there on time for installation and answered questions. Kept me informed and processed required paperwork efficently.

1 year ago

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Verified Customer

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Bilal Hussain

I was expecting system up and running within 3 months but it took almost 6 months. Customer service was not honest with estimated completion date.

1 year ago

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Verified Customer

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Joey Garcia

As far as ION solar goes, they’re probably a decent company but Ty S is just a sleazy used car salesman that will tell you anything you want to hear. His line is “give me 1% of your trust and I’ll earn the other 99%. Don’t fall for it. He gave me a deal that I had to constantly track him down for and now won’t even return my texts. My solar still hasn’t been turned out so I can’t speak to the system itself, but that has to do with the county I live in. Don’t trust this guy. He didn’t try very hard to earn the remaining 99% of my trust. Very few things I hate more than liars.

1 year ago

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Verified Customer

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James Rose

Everything was exceptionally fast and professional. They answered all the questions and I had and held my hand through every step of the process.

1 year ago

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Verified Customer

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Don Gregg

The staff was responsive, patient, well trained and professional. Excellent follow up to technical questions. Genuinely a great customer experience.

1 year ago

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Verified Customer

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Raul Molina JR

I would be cautious on using Ion Solar , with multiple attempts to have them come finish the install and programming of the solar panels. The only response I get is they need to send a technician but want me to pay $250 for the visit. The programming was never completed and working properly since the first day and they don’t seem to care. Attached are some photos of the error that I am receiving and the productivity that my system is doing now compared to last year and I have more panels right now than I did last year… Really frustrating.

1 year ago

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Verified Customer

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Eric Byars

The process has been very easy and Lori let us know how the process would go and has been super helpful with any questions we’ve had.

1 year ago

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Verified Customer

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Amber Nolder

I absolutely love my solar panels! Ion Solar was professional, fun and very knowledgeable! I definitely recommend them to everyone!

1 year ago

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Verified Customer

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Angela Forsberg

They made the process super easy to understand even when I just kept wavering on if I was ready to purchase. The solar works great too.

1 year ago

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Verified Customer

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Dawit Gebru

I like that the process was smooth and everyone was great . The installation was done professionally and it has been working great

1 year ago

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Verified Customer

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Ryane Edwards

The always keeps me in the loop with what’s going on. Everyone who has stopped by has been extremely nice and respectful of my property

1 year ago

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Verified Customer

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Susan Strayer Curtis

Excellent communication throughout the process. They did what they said they were going to do, and let me know about changes in a timely way

1 year ago

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Verified Customer

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Brianne E Huseby

Jason was fantastic, low pressure but very knowledgeable. We are so happy with the install and performance of our solar panel system!

1 year ago

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Verified Customer

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Stacie Brown

The sales people were very informative. The communication before and after the process was excellent. The install was completed efficiently.

1 year ago

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Verified Customer

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Ellen

Not only did they place solar panels over the eaves of my front porch, punching screws through my new roof so they were visible, but they took so long to correct the problem that I missed the chance to claim the incentive on this years' tax return so I had to take a HELOC to pay it so my payments won't increase. It took over 7 months from beginning to end, horrible experience.

1 year ago

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Verified Customer

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Vikram Narravula

Their service was quick and they handled all the aspects of installation and getting permits from concerned departments.

1 year ago

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Verified Customer

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Doland Miller

They did the entire installation in a short amount of time. I save a lot of money having this installed. It cots my electric bill tremendously.

1 year ago

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Verified Customer

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Debra Shannon Simpson

The sales pitch was easily understood, concise and positive. There was no pressure to commit, but the info was so clear the decision was very easy.

1 year ago

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Verified Customer

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Amanda Barton

Easy installation. Great staff. Electrician was friendly and answered all my questions. Panels work great and I am already saving money!

1 year ago

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Verified Customer

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Alexandre Potthast

Overall I like the product. I do think it's on the the more expensive side overall, but you get a warrenty and service that lasts a long time.

1 year ago

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Verified Customer

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Brian Gilgren

They delivered exactly what they said they would. Everyone was very nice to work with and the install looks and works great.

1 year ago

ION Solar Reviews