ION Solar: Read 1,207 User Reviews From Real Homeowners

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Julie Stephens Denver, CO

We love our solar but they could use some work on communication. The last month had the best communication.

4 years ago

Reply from ION Solar

Julie, thank you for the review and the feedback. We appreciate it!

Sep. 17th, 2020

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Halley King Payson, UT

Everything from the consultation to the installation went smoothly. Great company!

4 years ago

Reply from ION Solar

Halley, thank you so much! We are so grateful for the time you took to leave this five-star review!

Sep. 17th, 2020

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Theodore Maciejko Chesapeake, VA

install was fast and easy, took time for city to finish there part, overall it was great

4 years ago

Reply from ION Solar

Theodore, "fast and easy" is what we aim to deliver. Thank you for your kind words!

Jan. 9th, 2020

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James Albuquerque, NM

So far every has gone smooth, receiving frequent updates as the process moves forward.

4 years ago

Reply from ION Solar

James, thank you for taking the time to share your experience with us. We're happy to hear it's been a smooth process so far!

Dec. 10th, 2019

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Julie Pagel Las Vegas, NV

Just signed up, but so far the people we have dealt with have been clear, concise and very helpful!!

5 years ago

Reply from ION Solar

Julie, that's what we love to hear! Thank you for sharing your experience with us. If there is anything we can do for you moving forward please don't hesitate to reach out. Thank you for choosing ION as your solar provider.

Oct. 4th, 2019

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Jackie L Harrison Virginia Beach, VA

The crew that installed my system were very professonal and knowageable about the installation.

5 years ago

Reply from ION Solar

Hey, Jackie! Thank you for taking the time to leave us this great review; our install crew in Virginia will be happy to read what you wrote. Welcome to the ION Solar family!

Aug. 21st, 2019

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Fallen Hephzibah, GA

Blends well with house. Clean rooftop appearance. Friendly associates. Best investment made.

5 years ago

Reply from ION Solar

We appreciate you taking the time to share your experience with us! We pride ourselves on using premium black-on-black panels, so your comment about the clean appearance of your panels put a smile on our faces! Thanks for choosing ION Solar!

Aug. 21st, 2019

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Joy Laisnez Salt Lake City, UT

We loved ion solar. They worked with us and kept us updated through the whole process.

5 years ago

Reply from ION Solar

Joy, we're thrilled to hear you had a wonderful experience! We work hard to keep our customers informed and up-to-date, so reading this put a big smile on our faces. Thank you for choosing ION Solar!

Sep. 5th, 2019

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Steven Mosman Colorado Springs, CO

So far so good. We just went live. We will see how things go. Working with ION had been solid.

5 years ago

Reply from ION Solar

Thanks for the review, Steven! We hope your solar experience met your expectations. If there is anything else we can do to improve your experience, please don't hesitate to reach out to . Thanks!

Sep. 5th, 2019

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Edwin Virginia Beach, VA

Great company, installation team was awesome. Very professional and they explained everything they were doing.

5 years ago

Reply from ION Solar

Edwin, we're glad to hear your experience with us was a positive one. Thanks for choosing ION Solar!

Oct. 11th, 2019

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Brian Las Vegas, NV

Fantastic Service. Highly Recommended. Always on time and very accommodating and always friendly.

5 years ago

Reply from ION Solar

Brian, thank you for the review!

Oct. 11th, 2019

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Joe Elizabeth, CO

We had a great experience with them they kept in touch and even stayed with us during a move

5 years ago

Reply from ION Solar

We appreciate the review, Joe! Thanks!

Oct. 16th, 2019

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Jenny D Monument, CO

Quick and professional service. We are very pleased with the work and look of our solar panels.

6 years ago

Reply from ION Solar

Hi, Jenny! We appreciate you taking the time to share your experience with ION Solar. We are thrilled you are pleased with our work and the look of the panels!

Nov. 3rd, 2018

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Kade

Have been great walking me through the installation process, so far no headaches of any kind

7 years ago

Reply from ION Solar

Kade, thank you for the review!

Oct. 16th, 2019

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Verified Customer

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Robin S Salem, OR

Very VERY slow installation. End proct seems to be functioning. More time is needed to be sure I have enough panels

1 year ago

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Verified Customer

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Roy

Very timely answer questions. implementation of panels was on schedule.

1 year ago

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Verified Customer

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Albert North Las Vegas, NV

We were walked through each stage of the installation process

1 year ago

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Verified Customer

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Dale North Las Vegas, NV

The solar system is working very well and I am totally pleased .

1 year ago

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Verified Customer

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Michael Boardman, OR

Love it when the sun is shining. Hasn't helped during the gloomy winter.

1 year ago

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Verified Customer

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Bagi Mecham Heber, UT

I did not see any change in my power bill. Did not get the solar tax credit refund I was told I will get by installing solar. So now I’m stuck with a $35k loan.

1 year ago

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Verified Customer

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Diana Tualatin, OR

Several people I dealt with were polite but I was given insufficient information about what ION planned to install and what benefit I would gain,

1 year ago

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Verified Customer

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Matthew San Antonio, TX

Underestimated our need, under delivered on savings, and wanted to sell me more panels to correct thier mistake. Paying more now than I ever have for energy.

1 year ago

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Verified Customer

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David Beach Casa Grande, AZ

Excellent at communication, scheduling, and timely follow through on promises.

1 year ago

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Verified Customer

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Matt Santa Clara, CA

I love my system, I love ion , I love the American made products!

1 year ago

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Verified Customer

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Bryan Carter

Great company, fast install and process, excellent to work with.

1 year ago

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Verified Customer

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Joann

Helpful and nice to deal with I’m enjoying the low electric bills!

1 year ago

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Verified Customer

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Sybil Baltimore, MD

Courteous, professional service. Kept me updated every step of the way.

1 year ago

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Verified Customer

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Vanessa Brown Onancock, VA

So far everything is fine, starting to see a decrease in our light bill.

1 year ago

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Verified Customer

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Mike

My bills are very low, paying for required taxes and a special protection plan

1 year ago

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Verified Customer

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Josephine Fales Bumpass, VA

Well so far so good.....can.t say you were great. Though you left big hole in wall for the electric hookup.....

1 year ago

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Verified Customer

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William Hampton, VA

I produced one mWh in first 20 days. Ready to produce the 2nd by tomorrow.

1 year ago

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Verified Customer

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Tim Hoose

Great company to work with, guy's were very professional and courteous

1 year ago

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Richard Broomfield, CO

The entire process was well managed, installed and commissioned

1 year ago

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llewellyn scott Portsmouth, VA

Taking to long!!! Little to no communication ! Same excuses, “waiting on approval from the city “. Loosening patience and confidence.

1 year ago

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Gary Bullock Suffolk, VA

Love ION solar have not had a balance on my electric bill in about 3 months

1 year ago

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John Loveland, CO

Dined the contract in June Flipped the switch to turn on the system in February- still no idea if this thing is paying for itself-

1 year ago

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Leon/Maggie Denver, CO

the first team came twice but did nothing. The second group was awesome!

1 year ago

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Andy Arneson Denver, CO

Terrible communication. Did not do the install at the time promised and install was never completed at our request because we totally lost confidence in Ion as a company.

1 year ago

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John Colorado Springs, CO

No benefit has been experienced with our solar since last Sep 22 when installed. No change in the bill at all.

1 year ago

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Phillip Denver, CO

Very easy installation, excellent crew, and all has produced as expected.

1 year ago

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Louis The Colony, TX

Great company. Quick replies. They delivered what was promised.

1 year ago

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Tamberlin Wake Forest, NC

Had many issues with miscommunication and scheduling of installation— took over 6 months and was a nightmare.

1 year ago

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Steven Milligan Denver, CO

Good communication. Met timeline easily. Price was about what I expected.

1 year ago

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Richard Comfort Salem, OR

Ionsolar is a company of their work. They are quick and easy to work with.

2 years ago

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Jori Printz Boardman, OR

The staff are so nice and helpful and always respond to any inquiries.

2 years ago Edited February 28, 2023

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Elliott Mandell

Not enough panels were designed to perform the promised output. 4 panels are defective and trying to get the matter resolved with customer service is horrible.

3 years ago

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Beth Watro Richmond, VA

ION was very professional and all work was done in a timely manner.

3 years ago

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Shaun Chaitan Stockbridge, GA

Great service. Everyone kept me in the loop and made the process easy.

3 years ago

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Lance Littleton, CO

They keep me informed and everything has been timely and professional

3 years ago

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Steven Parker Parker, CO

The process went smoothly with constant updates to the progress.

3 years ago

ION Solar Reviews