ION Solar: Read 1,837 User Reviews From Real Homeowners

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N Love Kyle, TX

Salesman, Project Manager, and Installation team were all professional and helpful. The team that assigns where installation teams go each day kept trying to pull the installation team off of my project, which caused almost a week delay. Having said that, I am pleased with the end results.

6 years ago

Reply from ION Solar

Thanks for the review, Kyle! We appreciate your feedback regarding our scheduling team - we will pass that information along. Thank you for choosing ION as your Solar provider!

Aug. 23rd, 2019

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Aimee Knox

Great experience all the way through. Everything was on time with the installation with no problems along the way. I cant wait to see my electric bill lower! Great company to deal with.

6 years ago

Reply from ION Solar

Hi Aimee, thanks for the review! We are thrilled to hear that you were happy with the solar installation and that everything went smoothly. We are excited for you to see your solar savings!

Aug. 21st, 2019

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Taralyn San Antonio, TX

Adam S was our Project Manager. He and the team from the technicians, electricians, to sales associates have been great! Everyone was courteous and patient with working around our busy schedules.

6 years ago

Reply from ION Solar

We appreciate you taking the time to share your experience with us, Taralyn! We are so happy to hear that our team was there for you every step of the way. Thanks for choosing ION as your solar provider!

Aug. 21st, 2019

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Ralph Layton Albuquerque, NM

Sales Staff was honest direct answered all our questions And Install team took only 1 day for a very large system, they answered my questions in a precise manner and they were all friendly

6 years ago

Reply from ION Solar

Hi Ralph! Thank you for your kind words. We're pleased to hear our install crew delivered.

Oct. 11th, 2019

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Erica M. Albuquerque, NM

Ion Solar was very friendly and helpful from start to finish. They are great at communicating everything that is happening step by step, easy to contact and great customer service

6 years ago

Reply from ION Solar

Erica, we appreciate your kind remarks! Thank you for choosing ION Solar!

Oct. 11th, 2019

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Charles Fielder Fort Collins, CO

Everyone is great to work with - very professional, organized and knowledgeable. Installation was done with care - can't even tell we have a system from the street. Highly recommend ION.

6 years ago

Reply from ION Solar

Thanks for your review! We're thrilled to hear you are loving to look of your solar panels.

Oct. 11th, 2019

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Jim Levis Georgetown, TX

ION Solar performed professionally, efficiently, and coutreously in all aspects of the installation and maintained aproper level of communication in all phases of the installation.

6 years ago

Reply from ION Solar

We aim to provide a premium experience from beginning to end - we're glad to hear we were able to deliver on your project. We appreciate you sharing your experience with us, Jim!

Oct. 11th, 2019

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LUTHER A BROWN Cañon City, CO

Ion Solar was understanding with the delays that were incurred because of a resent hail storm. The installation team was fast and knowledgeable able to answer all of our questions. I would highly recommend this company.

6 years ago

Reply from ION Solar

Luther, thank you for the review and recommendation!

Oct. 16th, 2019

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Bruce A Phillips Longmont, CO

All I can say is Excellent Service in all phases from start to finish. Ion's Professional Team worked with us, answer all of our questions and show up 15 minutes before all our meetings with them.

6 years ago

Reply from ION Solar

Bruce, we appreciate your kind words. Hearing you had an "excellent" experience made our day. Thank you for taking the time to leave a review.

Oct. 16th, 2019

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Alex Albuquerque, NM

I am in Albuquerque. The cost wasn't the cheapest but the Company was willing to work with me to run the conduit in the wall for a seamless look. Their electrician did a really awesome job. However, while the installation was great, the sales was terrible. My recommendation is not to use this company unless you've become an expert in what a kwh is and exactly how many you need. I was naive and thought I could rely on "professionals" to correctly calculate what I needed. Well a year later I am at 70% coverage when I was told I'd be at 120%. Going through my paper work, they didn't estimate how we discussed and left the vital summer months out of the calculation. When I called to inquire, I just received people willing to sell me more rather than tell me what happened. I had to figure it out on my own and have never heard back from them regarding a solution. Every time I get a bill where I have to pay, I just think how horrible this experience has been and how I wished I did my due diligence upfront rather than relying on someone else to do the right thing. Don't make my mistake!

6 years ago

Reply from ION Solar

Alex, we apologize for our delayed response. Thank you for sharing your experience with us and providing this useful feedback. We're sorry that you felt our calculations were off - we understand how frustrating that would feel! When your energy offset changes, it can often be due to your energy usage increasing or decreasing over time. We build your system to match your energy needs based on previous usage patterns. If there is anything else we can help you out with, please don't hesitate to reach out. You can reach us by calling us at 888-782-7074 or emailing us at . Thanks.

Oct. 16th, 2019

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James Gilbertson Pueblo, CO

We have been very happy with the overall quality of the work as well the service and support. They stayed in constant contact with us and always kept us informed about the process. Awesome job

7 years ago

Reply from ION Solar

James, thank you for this awesome review! And thank you for choosing ION as your solar provider!

Oct. 16th, 2019

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Jerry Creekpaum Riverside, CA

Excellent experience. My options were well presented and explained by the salesperson. There was a sprinkler line broken during the panel upgrade, they were immediately responsive and had it repaired within 24 hours of being notified, at no charge, no questions asked. Installation was completed as promised on schedule.

7 years ago

Reply from ION Solar

Hello, Jerry! More than anything, we want our customer's switch to solar to be easy. Thank you for sharing your positive experience of switching to solar with ION. We really appreciate it.

Nov. 3rd, 2018

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Louis Weiss

Excellent communication between the customer (me) and the company. Ion Solar took care of arranging all the inspections. The installers were excellent and knew what they were doing. All the equipment is top quality.

8 years ago

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Randall Strey San Antonio, TX

No complaints, installation all went well. Had slow upstart tho. Was due to power company on their part after all was installed. Vision was very helpful with any questions. Well pleased.

8 years ago

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Jackie Clausen

Vision Solar is an amazing, very professional company. They have the best sales people and installers. Their customer service is outstanding. I highly recommend them to anyone thinking about going solar.

9 years ago

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Karl Grimmett Provo, UT

What can I say? Extremely pleased with my solar and Vision Solar specifically. Great service, communication, and installation. Satisfied customer, highly recommend Vision Solar!

9 years ago

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Brad South Jordan, UT

We have had nothing but positive interactions with vision solar. The sales person explained everything in clear detail and every service technician has been thorough and easy to work with.

9 years ago

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austin hayes Salt Lake City, UT

Great Company! although their website is a little obscure, their salesman are the absolute most professional, easy to talk to, and knowledgeable people there are in this industry.

9 years ago

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Debbie Taylor

Great customer service, will recommend to others

5 months ago

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Steven Saari

Solar has been a great success for us and ION made it easy.

6 months ago

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greg guinta

Great communicatio, service, and installation

7 months ago

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George De Hoyos

No cleaning service is the only draw back

7 months ago

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Julia D Moore

Everything has been handled very professionally.

7 months ago

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Rena Lee

Great and the entire process was smoothly done!

7 months ago

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Maria Cruz

Great service highly recommend ION solar

7 months ago

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Diana Aranda

Great service, kind technicians and well communication

7 months ago

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Ruth Concepcion

Great Service. Very friendly. Good Jov

7 months ago

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Margarita Outley

Less electricity billed and cost was reasonable

8 months ago

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Cyrus Wong Wui

Great service! Been nearly a year and no complaints!

8 months ago

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Rick P

Very knowledgeable, making it a simple process.

8 months ago

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Robert Stiffler

Very satisfied with the company and the solar panels

8 months ago

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Ruben Bucio

Quick install and great service. Everything went smoothly

8 months ago

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Roderick Whittaker

Very good service and explained everything

8 months ago

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Fred Cummings

Great product and great customer service.

8 months ago

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Fred Estep

Installation was fast and any questions I had were answered

8 months ago

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Lauren Whitton MO

ION is an exceptional company! We had the best experience from their Appointment Setter Cameron, Energy Consultant Kane, Operations Manager Johnathan and Project Coordinator Sam. These guys were exceptionally professional and knowledgeable. We are so proud to be part of the ION Solar family located in the Houston TX area!

2 years ago

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Jose Diaz Fredericksburg, VA

I think the system is good, but I believe I might have paid more for this service than some of my peers with the same total service, installation service was extremely slow, but credit to ION they kept me update every step of the way, but I did end up paying for solar and my original energy company for two months, but fixed now (could be due to staffing shortage we are experiencing currently, circa 2021/2022). Overall process was really easy, coordinator reaches out and handled everything with dates you provided. ** One big red eye is that you wait so long your start thinking about cancelling as you go through all four seasons and realize that there are times where the solar will actually charge you double than what your paying during the colder months on your standard energy bill, but this can be cancelled out if you take advantage of going through process of doing "SREC" which you can sell back any energy produced but not used and get money back each month... This can be a big bonus. Do your research and make it make sense. We are no happy or sad about it, just "Meh" for now, we shall see as Solar normally makes it's money during the hotter months, not trying to bash ION in no way, just a honest review. Hope this helps and have a great day.

3 years ago

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Glenn Prescott Spotsylvania, VA

Our experience with ION Solar has been professional from the beginning. The original presentation was clear and the installation went as planned. Our inspections passed and as soon as our meter was switched out, our panels were producing. Communication has been perfect. We have been pleased with every step in the process.

3 years ago

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Donna Curley Hampton, VA

Clear, concise explanation of the program, including costs, timeframe for installation and f/u process. Excellent experience from introduction to turn on of panels. All personnel involved in explanations, installation, concerns and/or questions were personable, patient, caring and knowledgeable.

3 years ago

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Rise & Grind with Duke MN

From the first conversation to the last everything has been fantastic. Timely, professional, courteous, patient with all my questions, knowledgeable, and skilled. Now to see if the juice is worth the squeeze. I’m sure they are using a product they can trust to deliver, and it looks great.

3 years ago

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Verified Customer

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Rosalia Miramontes

I really appreciated the constant communication throught the entire process.

9 months ago

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Oscar Hernandez

We want to use clean energy and Ion solar is the best option we had.

10 months ago

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Hector M Tapia

Excellent customer service. Very supportive team. Definitely recommend

10 months ago

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Efrain Espadas

Great service they have had us in the loop through the whole process

11 months ago

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Andretta Jones

The overall installation and the professional staff was great to work with

11 months ago

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Alex

Easy process start to finish, would definitely recommend them!

11 months ago

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Catherine Harris

They were professional, timely and made sure we knew everything step.

11 months ago

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Pawel Zurkowski

The whole process was great. I would recommend them to anyone.

11 months ago

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Kelly Gummelt

They were great! Mason was very informative and the installers were quick and communicated well.

2 months ago

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John Hoeffel

Excellent team, very professional, and walked me through each step of the installation process.

1 year ago

ION Solar Reviews