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ION Solar Reviews

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9.2

Overall Score

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Anthony Ireland Colorado Springs, CO

Accessibility of all people involved in the process.

1 year ago Edited March 8, 2023

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William Parker, CO

Customer Review Video

1 year ago

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Sheilah Wake Forest, NC

Cody the Sells Rep was very knowledgeable and friendly

1 year ago

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Mark Arvada, CO

Even after reaching out to BBB, Ion’s communication and follow through has been poor. Over 240 days on contract, my system is not functioning.

1 year ago

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Cheryl Curtis Denver, CO

There was poor communication between the different levels from the start of installation to actual installation

1 year ago

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Timothy Dallas, TX

Ion made this experience painless and simple. No regrets!!!

1 year ago

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jesse otsea Denver, CO

Install went well and system has been working great

1 year ago

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Cynthia Charlotte, NC

Like the way they would keep you updated

1 year ago

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Alyce Reichardt Denver, CO

Representatives were friendly, informative and responded quickly to questions

1 year ago

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James Hakala Colorado Springs, CO

Punctual and informative throughout the process

1 year ago

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R Venkatesh Holly Springs, NC

The whole process from start to end was great

1 year ago

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Kim Petery Aurora, CO

Good experience, everything went as planned.

1 year ago

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Tim Orme Mansfield, TX

Easiest process ever from sales, installation and financing

1 year ago

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Diane Sirois Aubrey, TX

Answered all the questions I had and we’re very helpful.

1 year ago

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Ryan

I have been trying to reach out to their operations team about various issues with my solar panel array for months. No response.

1 year ago

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Jayne Angles Richmond, VA

Offered everything we needed to great system.

1 year ago

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Nicole Wolfe

Great company, good communication, happy with results

1 year ago

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Alin Gruia Miami, FL

Great company to work with! Fast and reliable

1 year ago

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Reply from ION Solar

Thank you for the review Alin!

Jan. 11th, 2023

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James Christensen Las Vegas, NV

Kept updated throughout the entire process, solid app

1 year ago

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Reply from ION Solar

Thank you for the response James! We are glad you like the app.

Jan. 11th, 2023

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Hernan Porras Wolfforth, TX

Amazing team. Everything was great. Thanks.

2 years ago

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KATHY MCNEW Richmond, VA

This process was seamless and very professional

2 years ago

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Sylvia Davis Spotsylvania, VA

The process wasn't a problem. Brandon really helped a lot.

2 years ago Edited January 10, 2022

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Mike Aragonez Fort Worth, TX

Fast and always very helpful. Very glad I went with ION

3 years ago

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Gleizel Fontana, CA

Very friendly and professional. On time communication

3 years ago

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Marcos Torres Albuquerque, NM

We worked with ION to come to a resolution.

3 years ago Edited May 3, 2022

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James

My experience was great. Nice and knowledgeable people.

3 years ago

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Susie1 Parker, CO

Very great service nice people great product

3 years ago

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Paul C Grant Rio Rancho, NM

Customer service is amazing and very responsive

3 years ago

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Franco Dagoy Henderson, NV

Excellent work! Very good customer service!

3 years ago

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Peter Eosso Chesapeake, VA

Great company. Very professional!!!!!!!!

3 years ago

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Ted Buchanan Round Rock, TX

Fast, friendly and professional from start to finish!

3 years ago

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Preston Powell Denver, CO

It has been a hassle free experience. So far so good!

3 years ago

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Andre pacheco ,

I had the best sales experience with my ION AGENT

3 years ago

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Ernest Apolinar San Antonio, TX

I like that they were quick in getting my system up and running

3 years ago

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Terrence J Johnson Spring, TX

Everybody professional from beginning to end

3 years ago

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Jeff Mages ,

Workers were awesome ! Only downside was taking so long to get it done

3 years ago

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Kristian Waagen North Las Vegas, NV

Custom design for your home clean professional install

3 years ago

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Reply from ION Solar

Kristian, thank you for the five-star review! We are happy to hear that your experience with our team was professional. We hope that you are enjoying your solar panels!

Jan. 14th, 2021

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Kevin Nixa, MO

Good company good communication nice people

3 years ago

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Reply from ION Solar

Thank you for the five-star review. We are so glad that you enjoyed your communication and solar process with our team. We hope you love going solar!

Jan. 7th, 2021

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David Comer Virginia Beach, VA

Excellent customer service; quick installation.

3 years ago

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Reply from ION Solar

David, thank you for the five-star review! We are happy to hear that our customer service team was helpful and your installation quick. We hope that you enjoy your solar panels!

Jan. 7th, 2021

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Corey Samuel Las Vegas, NV

They move quickly in the installation process.

3 years ago

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Reply from ION Solar

Corey, thank you for giving us a review! We hope that you enjoy the rest of your solar process!

Dec. 2nd, 2020

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ogar66 San Antonio, TX

It was a smooth process from start to finish.

4 years ago

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Reply from ION Solar

Thank you for the fantastic review. We are so happy to hear that you process was smooth!

Nov. 13th, 2020

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Grumpy Salt Lake City, UT

Their salesmen will actively ignore "No Soliciting" signs, and tell you "We're not soliciting anything, we're just trying to educate you"

4 years ago

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Rocatta Tait Norfolk, VA

They made it possible for me to afford solar power.

4 years ago

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Reply from ION Solar

Rocatta, we are so happy we could help you afford solar power. We are grateful you trusted us with your solar project!

Nov. 13th, 2020

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Nicole Winter North Las Vegas, NV

Very helpful and with you every step of the way.

4 years ago

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Reply from ION Solar

Nicole, thank you for the five-star review! We are so happy to hear you enjoyed your experience!

Sep. 10th, 2020

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Freid Family Virginia Beach, VA

Very responsive to questions. Friendly install crew.

4 years ago

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Reply from ION Solar

Thank you for the review! We are happy you found our team to be responsive and friendly! We hope you are enjoying your solar panels.

Sep. 17th, 2020

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Joey Whetstone Las Vegas, NV

Did an amazing install. Quick and painless

4 years ago

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Reply from ION Solar

Joey, thank you for taking the time to leave this review. We hope you love your solar panels!

Sep. 17th, 2020

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Darrin Fox Pleasant Grove, UT

Great customer service and the installation was amaxing

4 years ago

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Reply from ION Solar

Darrin, thank you for the review and kind words. We hope you are enjoying your solar panels!

Sep. 17th, 2020

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Josh Straley Dallas, TX

Great customer service and great installation team!

4 years ago

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Reply from ION Solar

Josh, we are so grateful for your review. We hope you continue to enjoy going solar!

Sep. 17th, 2020

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Corinne Andrews Virginia Beach, VA

whenever I had a question Ashlynn called me back right away

4 years ago

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Reply from ION Solar

Corinne, we're happy to hear our team was prompt in their communication efforts. Thank you for sharing your experience with us!

Dec. 6th, 2019

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Dan Tafoya Colorado Springs, CO

Great Company and great customer service and support!

5 years ago

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Reply from ION Solar

Dan, thank you for the 5-star review!

Dec. 6th, 2019