ION Solar: Read 2,134 User Reviews From Real Homeowners

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Bruce A Phillips Longmont, CO

All I can say is Excellent Service in all phases from start to finish. Ion's Professional Team worked with us, answer all of our questions and show up 15 minutes before all our meetings with them.

7 years ago

Reply from ION Solar

Bruce, we appreciate your kind words. Hearing you had an "excellent" experience made our day. Thank you for taking the time to leave a review.

Oct. 16th, 2019

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Alex Albuquerque, NM

I am in Albuquerque. The cost wasn't the cheapest but the Company was willing to work with me to run the conduit in the wall for a seamless look. Their electrician did a really awesome job. However, while the installation was great, the sales was terrible. My recommendation is not to use this company unless you've become an expert in what a kwh is and exactly how many you need. I was naive and thought I could rely on "professionals" to correctly calculate what I needed. Well a year later I am at 70% coverage when I was told I'd be at 120%. Going through my paper work, they didn't estimate how we discussed and left the vital summer months out of the calculation. When I called to inquire, I just received people willing to sell me more rather than tell me what happened. I had to figure it out on my own and have never heard back from them regarding a solution. Every time I get a bill where I have to pay, I just think how horrible this experience has been and how I wished I did my due diligence upfront rather than relying on someone else to do the right thing. Don't make my mistake!

7 years ago

Reply from ION Solar

Alex, we apologize for our delayed response. Thank you for sharing your experience with us and providing this useful feedback. We're sorry that you felt our calculations were off - we understand how frustrating that would feel! When your energy offset changes, it can often be due to your energy usage increasing or decreasing over time. We build your system to match your energy needs based on previous usage patterns. If there is anything else we can help you out with, please don't hesitate to reach out. You can reach us by calling us at 888-782-7074 or emailing us at . Thanks.

Oct. 16th, 2019

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James Gilbertson Pueblo, CO

We have been very happy with the overall quality of the work as well the service and support. They stayed in constant contact with us and always kept us informed about the process. Awesome job

7 years ago

Reply from ION Solar

James, thank you for this awesome review! And thank you for choosing ION as your solar provider!

Oct. 16th, 2019

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Jerry Creekpaum Riverside, CA

Excellent experience. My options were well presented and explained by the salesperson. There was a sprinkler line broken during the panel upgrade, they were immediately responsive and had it repaired within 24 hours of being notified, at no charge, no questions asked. Installation was completed as promised on schedule.

8 years ago

Reply from ION Solar

Hello, Jerry! More than anything, we want our customer's switch to solar to be easy. Thank you for sharing your positive experience of switching to solar with ION. We really appreciate it.

Nov. 3rd, 2018

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Louis Weiss

Excellent communication between the customer (me) and the company. Ion Solar took care of arranging all the inspections. The installers were excellent and knew what they were doing. All the equipment is top quality.

9 years ago

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Randall Strey San Antonio, TX

No complaints, installation all went well. Had slow upstart tho. Was due to power company on their part after all was installed. Vision was very helpful with any questions. Well pleased.

9 years ago

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Jackie Clausen

Vision Solar is an amazing, very professional company. They have the best sales people and installers. Their customer service is outstanding. I highly recommend them to anyone thinking about going solar.

9 years ago

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Karl Grimmett Provo, UT

What can I say? Extremely pleased with my solar and Vision Solar specifically. Great service, communication, and installation. Satisfied customer, highly recommend Vision Solar!

9 years ago

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Brad South Jordan, UT

We have had nothing but positive interactions with vision solar. The sales person explained everything in clear detail and every service technician has been thorough and easy to work with.

10 years ago

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austin hayes Salt Lake City, UT

Great Company! although their website is a little obscure, their salesman are the absolute most professional, easy to talk to, and knowledgeable people there are in this industry.

10 years ago

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John Speckhardt

Great workmanship and customer service. Highly recommended

5 months ago

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Cameron Fickenscher

Friendly and always happy to help with questions!

5 months ago

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Patti Havens

James' crew was pleasant and professional.

5 months ago

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Mack Frost

Awesome customer service. Thanks Ion. Highly recommend

5 months ago

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Abelardo Penaloza

It was ease process they did all the job nice

6 months ago

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Timothy Rudderow

The were highly recommended by many friends

6 months ago

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Laura Ballengee

Because the solar has reduced my bill to under 10.00

6 months ago

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Tom Griggs

We were referred to you by some friends that used your company

6 months ago

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Bob parker

Great sales person! We called him and he was super!

6 months ago

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Ethan Harter

Great install, good pricing, and no pigeons!

6 months ago

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Jody Davis

Good support, good follow up, good service and good people.

6 months ago

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Aaron Walcott

Easy to work with and very knowledgable.

6 months ago

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Timothy Ritchie

Just a awesome job. That crew was great very thoughtful

6 months ago

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Daphne Davenport

Our solar energy compared to the power company.

6 months ago

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Julie Hall

They were clear with the options, time and cost. They explained the why of each

6 months ago

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Dale Parson

Knowledgeable techs. Explains installation.

6 months ago

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Gary Fisher

The salesman came to the door. I always wanted solar power.

7 months ago

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Ashlee Newton

Easy to use and easy to get help. Serves our needs.

7 months ago

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Laura Hurtado

Great work on installation and questions i had

7 months ago

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Kaitlyn J Stefaniak

My salesman was great! I appreciate that he didn’t push

8 months ago

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Daniel Klish

Everyone was great to work with from A to Z.

8 months ago

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Simon Orrell

Excellent installation experience Pricing reputation

8 months ago

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Lauren Whitton MO

ION is an exceptional company! We had the best experience from their Appointment Setter Cameron, Energy Consultant Kane, Operations Manager Johnathan and Project Coordinator Sam. These guys were exceptionally professional and knowledgeable. We are so proud to be part of the ION Solar family located in the Houston TX area!

3 years ago

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Jose Diaz Fredericksburg, VA

I think the system is good, but I believe I might have paid more for this service than some of my peers with the same total service, installation service was extremely slow, but credit to ION they kept me update every step of the way, but I did end up paying for solar and my original energy company for two months, but fixed now (could be due to staffing shortage we are experiencing currently, circa 2021/2022). Overall process was really easy, coordinator reaches out and handled everything with dates you provided. ** One big red eye is that you wait so long your start thinking about cancelling as you go through all four seasons and realize that there are times where the solar will actually charge you double than what your paying during the colder months on your standard energy bill, but this can be cancelled out if you take advantage of going through process of doing "SREC" which you can sell back any energy produced but not used and get money back each month... This can be a big bonus. Do your research and make it make sense. We are no happy or sad about it, just "Meh" for now, we shall see as Solar normally makes it's money during the hotter months, not trying to bash ION in no way, just a honest review. Hope this helps and have a great day.

4 years ago

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Glenn Prescott Spotsylvania, VA

Our experience with ION Solar has been professional from the beginning. The original presentation was clear and the installation went as planned. Our inspections passed and as soon as our meter was switched out, our panels were producing. Communication has been perfect. We have been pleased with every step in the process.

4 years ago

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Donna Curley Hampton, VA

Clear, concise explanation of the program, including costs, timeframe for installation and f/u process. Excellent experience from introduction to turn on of panels. All personnel involved in explanations, installation, concerns and/or questions were personable, patient, caring and knowledgeable.

4 years ago

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Rise & Grind with Duke MN

From the first conversation to the last everything has been fantastic. Timely, professional, courteous, patient with all my questions, knowledgeable, and skilled. Now to see if the juice is worth the squeeze. I’m sure they are using a product they can trust to deliver, and it looks great.

4 years ago

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Verified Customer

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Rodriques Perry

They are very respectful and have been in business for a good while.

9 months ago

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Pamela Wilkinson

Just sounded like a good choice wanted a cheaper electric bill

9 months ago Edited November 25, 2025

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Roger Holliday

My son had recommended ION since they had done an outstanding job on his home.

10 months ago

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George Bereschik

They were very good. Took care of everything. HOA, PNM. Professional.

10 months ago

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Walter Sadowski

Professional, courteous and Timely. Sales person was outstanding!

10 months ago

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Richard Settle

Very polite folks and have been great in communication every step of the way.

11 months ago

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Janet Brown

We are happy to join the solar movement and ION has helped us in that mission.

11 months ago

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Cory Akin

They do well with communication and staying in touch with you.

11 months ago

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Bhagyeshri Gulhane

They were great to work with. Helped us expedite the process as well. We had the panels installed in no time.

5 months ago

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mavris

7 months ago

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Kelly Gummelt

They were great! Mason was very informative and the installers were quick and communicated well.

1 year ago

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Laura Jeffery

Ion has been wonderful! So communicative and always attentive. My solar panels look amazing.

1 year ago

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Kehlani Moore

The work was great and quick the communication was amazing it was so welcoming! The team is awesome

1 year ago

ION Solar Reviews