ION Solar: Read 1,924 User Reviews From Real Homeowners

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Verified Customer

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Tolulope Oyebode

Robert C is knowledgeable and his presentation was detailed.

1 year ago

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Sherrie Merrell

They took care of everything, from permits and approvals to installation.

1 year ago

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Mvann@gmail.com Rigid1313

They did what they said they needed to do, no surprises. Very pleased.

1 year ago

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Denise Grizzard

The team has stayed in contact with me every step of the way they are fantastic

1 year ago

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Travis Smith

Great asset to the team and very knowledgeable about solar panels

1 year ago

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Iginace Nsabimana

I like it , because it lowered down my Xcel energy payments.

1 year ago

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Rui Benevides

Delivered as promised…starting to see savings from electric bill. Well done!

1 year ago

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Nathan O'Connell

The whole ION Solar team was easy to work with throughout the project.

1 year ago

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Bryant Reyes

I love the way they work, very clear, very respectful and professional

1 year ago

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Daniel Kimball

The only problem I have is how long it is taking to get the system installed and online.

1 year ago

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Chris Kincade

Best solar company in Nevada. I'm saving so much money it's ridiculous.

1 year ago

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Christopher Kozak

The accuracy of the installation process. Organized digitally on the app

1 year ago

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Kristina Cohen

The process was easy. The team kept us informed at every step of the way.

1 year ago

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Jennifer Schioler-Linck

I like that they were clear in what the project entailed and communicative

1 year ago

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Robin Whitley

He’s very professional and very assuring very knowledgeable!

1 year ago Edited September 10, 2024

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Lynn Burke

Process was clear and took very little effort on my part. Very happy

1 year ago

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Stephanie Tello

Professional and to the point. Thank you for not wasting my time.

1 year ago

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Danaseeo Turner

The entire process was easy. Chris explained everything in detail.

1 year ago

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Oleksandr Kravtsov

Fast installation, save my electricity costs. Great service.

1 year ago

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Charles Cheeld

Did not like the sales calls, but the solar panels so far are great.

1 year ago

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Gabriel Aurora, CO

It has everything on the app so we can see how much energy we got stored.

3 years ago

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Angela Manitou Springs, CO

Ion had to come out, I want to say 4 times to get it right because it kept failing inspection. So I don't say that it went great.

3 years ago

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Lauri Rector Rio Rancho, NM

They have been communicating with me each week on the status

3 years ago

Reply from ION Solar

Hello Lauri! Thank you for leaving a review! We are happy to hear you appreciated the frequency of the communication.

Jan. 11th, 2023

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Verified Customer

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Michael Albuquerque, NM

Ion Solar always seemed to be responsive and the support is good. Installation went smoothly.

3 years ago

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Tyler Albuquerque, NM

It's better than other equipment. Installation was very good.

3 years ago

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Andretta Jones

I appreciated the kindness and their commitment in seeing that I understood the entire process of installing my panel. Thank you

1 year ago

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Ralphael Dibacco

Once approved, the installation was easy and it didn't take long . We no longer have a high electric bill. It's below $50 a month.

1 year ago Edited November 13, 2024

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Brent

I got a quote from Ion and was interested until I got other quotes. Each quote was similar cost or lower. The issue is Ion was quoting a system much smaller for the same price. When I did my research I fond out they exaggerated the production by 30% over what the system could produce. If you go with Ion make sure the system size is the same as you others are quoting otherwise you'll be stuck with a much larger energy bill than they tell you.

1 year ago

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Verified Customer

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Kervin Prieto

ION Solar is a great company. Everyone we worked with (Brandon B., Frankie, Ruben) has been very helpful and professional.

1 year ago

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Rose Brown

ION Solar was a great company to work with. They have a great team that works together to get everything done. They kept me informed of everything.

1 year ago

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Charles Hawkes Portland, OR

They left me hanging for 6 months, had to call them all the time to see what was going on. Then after 6 months told me they couldn't do the job, made me think they were scamming me into going to someone else then it would come back on me and I would owe them money because of the clause in the contract. So if you go with them make sure you have defined time lines in the contract.

2 years ago

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Linda Steel-Hall Denver, CO

This is the almost the worst experience I have ever had with a company providing installation. Their project management was completely hopeless. They took months longer than needed then even now they say it’s complete it stopped working the first weekend. Run from them and use any other provider but ION. The only contractor that has ever been worse was a person who defrauded us in a scam but honestly this was nearly as bad an experience. Run.

2 years ago

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Verified Customer

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Dan England Aurora, CO

very communicative. Whenever there was a problem like power goes out or wifi issues, they were quick to troubleshoot and respond.

2 years ago

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Donyil Livingston Las Vegas, NV

If I’m to be quite honest, I don’t see a difference with my billing after getting solar installed. I’m still paying a decent amount to NV Energy and when I’ve called in to ION I have been told that all my meters appear to be working properly.

2 years ago

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Verified Customer

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George Wolfe San Diego, CA

I am happy with my solar panels. The company worked through some problems. One problem is some of the conduit runs looked horrible so I had to fix them.

2 years ago

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Ricky Las Vegas, NV

I tried to reach out a few times because I have a questions and concerns but no one have ever gotten back to me. The person you sold it to us is no where to be found and nobody call us back. Bad customer service.

2 years ago

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Teresa Beaverton, OR

The overall cost was more than disclosed. Also, our summer bill is only utility fees, however, our winter bill is still as high as it was before. The system is not providing as much as told it would.

2 years ago

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Jackson Sheffield Manchester, NH

ION Solar was overly communicative. I was never confused where we were at in the process and have no issues thus far. Definitely recommend!

2 years ago

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Sheila Dallas, OR

Ion has been great to work with. They did what they said when they said they would. Servcie was great. They only took a half day to install, instead of a full day.

2 years ago Edited January 10, 2024

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Verified Customer

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Nicole Dali Houston, TX

Our sales person Robert was amazing and the communication and ease of install was great! They were professional and explained everything perfectly.

2 years ago

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Melissa Driscoll North Las Vegas, NV

Started out great.. and turned into almost a year long project. Finally got completed, but I don’t have a lot of confidence in the final workmanship. The panels do seem to be working. So that’s obviously good, but I’m concerned with other damage issues. Not to mention the money I lost in production over the 10 months it took to complete. I wanted to refer a bunch of people, but now I don’t feel good about it.

2 years ago

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Bryan Barbachano Portland, OR

The system has yet to produce enough power to affect my bill in anyway. In fact it has hardly changed at all and now I have a $125 bill in addition to my power bill. Additionally, the tax credit was not near what was discussed when I got sold the system. This has turned out to do nothing other than cost me additional money. It also took nearly 11 months for the system install to be completed and turned on.

2 years ago

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Verified Customer

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kevin pike West Linn, OR

The install and permitting and design phase went great. I have two open customer service items open and have had very poor customer experience on the follow up. I am calling again today to see if there is any movement on my issues.

2 years ago

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Verified Customer

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Edmundo Herrera Williamsburg, VA

the entire process was seamles with ION. it was totally hands off for me and all I had to do was sign forms and be home for the techs.

2 years ago

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Janet Newport News, VA

I had a good experience but my son hasn’t been as lucky. I referred him to you and no one will answer questions. I am still waiting on my $500 veteran incentive.

2 years ago

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Ryan Saint Augustine, FL

The sales Rep was untrust worthy regarding the $10,000 increase on the follwing year's tax return after the panels were installed. He also was not avaible to disucss once this was discovered and blocked my phone number.

2 years ago

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Verified Customer

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Whitney

Great and consistent communication, time from signing to installation was about a month, amount of power estimated was met (1 year in so far).

2 years ago

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Verified Customer

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Jason Dainwood Virginia Beach, VA

Reduce my bill and was install in a good 3 months. Highly suggest for anyone for anyone that pays over 150 for there electric bill.

2 years ago

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Ricardo Ortiz Baltimore, MD

This is a great company, I have saved over $100 dollars every month, some months I pay no electric bill, everyone should be using solar panels. Help save the environment too.

2 years ago Edited January 10, 2024

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Verified Customer

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Melany Krausse Midlothian, VA

The process and communication was great! I hit one part of the process where the communication lacked / was unorganized but overall all went smoothly.

2 years ago

ION Solar Reviews