ION Solar: Read 1,826 User Reviews From Real Homeowners

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Featured Review

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Seth Wilcher

ION did a very good job from start to finish. Everything was explained thoroughly by our sales rep, Brian S. When I was unsure of whether we were getting a good deal, he encouraged me to get a competing quote. The competitor's price turned out to be almost exactly the same per kWh. However, they were suggesting we get many more panels than we really needed, and their communication wasn't nearly as good. Brian wanted us to feel good about our ultimate choice, and we did. Communication throughout the purchase, design, installation, and inspection phases was frequent via email, phone, and text. Now I probably have too much fun looking at my app to see how much power we are producing each day!

3 years ago

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Featured Review

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Julie Goggin Virginia Beach, VA

OUTSTANDING SERVICE. I normally don't entertain people coming to my house trying to sell a product. I will say I have always thought about getting Solar because it makes sense to me however I never knew what company to trust and from my past experience most sales people are scams. When Mr. Ryan H of Virginia Beach, VA came to my house in February 2022 I was ready to turn him away but he was so nice and professional I decided to hear him out. After the initial meeting I decided to have him come back the next day to give me more information on ION Solar. I am so glad I did, he was the most professional and friendly sales guy I have ever met. He came in set up his laptop and went over every detail any questions I had he answered. Unlike most sales people they are pushy and they have no idea what they are talking about they just want to sell you a product that they don't even believe in. He was so educated on ION Solar even I was impressed. That day I decided to get ION Solar thanks to Mr. H and I am so glad I did. With most people who sell a product after you purchase the product they are selling you never hear from them again. Mr. Ryan H stayed in touch with me through the entire process ensuring I was happy with ION Solar. I had no issues with install and or inspections the communication with the entire company was nothing sort then excellent and professional. I am writing this review today because I received my first power bill from Dominion tonight as where it is normally $200+ today it was a today of....... $1.71 yes ONE DOLLAR AND SEVENTY ONE CENTS. Now I did have a $5.55 credit from the month before so in reality my total bill is $7.26. AGAIN THANK YOU MR. RYAN H for helping me and my family invest in our home. YOUR AMAZING.

3 years ago

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Verified Customer

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Marini Salamo Oleaga

Amazing service. From the beginning Brandon help us with the whole process and explaining the whole process. The one in charge of the installation, inspection and final approval where great with the job and cleanness. Definitely recommend the company.

5 days ago

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Verified Customer

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Daniel Case

We had a great experience with Ion from start to finish. They gave a thorough study to show options for meeting our needs. They helped us find a price point to make the investment make sense. They installed professionally and timely. They have provided follow through and continued customer care since. Highly recommend you let Ion come out and give you a quote.

1 week ago

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Verified Customer

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Stephan Allensworth

I have had my panels for a few years, my electric bill went drastically down once online. Every aspect of my dealings have been exceptional. A couple months ago during an extremely heavy rain storm there was a small leak in the roof. I called them and they arrived the next day resolving the issue. This has been a great experience and ai highly recommend ION Solar

1 week ago

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Verified Customer

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Lorraine Oliver

The salesman was courteous and did not require any upfront money. We bonded as Christians. The rest of the team had all the steps covered explained and followed through. The staff was on time and courteous. My friends who referred me expressed great satisfaction with their installation so I expect mine to be the same!

1 week ago

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Verified Customer

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Dale King

The whole team, from my salesman Chad, to the people keeping me up to date on the progress with the permits, to the install pros were top notch professionals. Glad I chose Ion and they'll be the ones who do my add on work in the future! ( I see another battery being installed soon)

1 week ago

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Verified Customer

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Bruce Britton

Awesome company! Wasn’t even thinking of changing over to solar and Mitch convinced us that is was a really good choice with how much sunlight we had access too during daylight hours. We were one of the first residence in the neighborhood that converted to solar. The installation was completed in about 6 hours and has worked perfectly since installation. We are now selling our excess power that we are not using. We have not had an electric bill since installation.

2 weeks ago

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Verified Customer

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Justin Becker

The two factors for me were price and someone who will be around to honor warranties. Shopping for solar panels is like car shipping but after a lot of quotes and visits ion had the best deal for me. They also seem to be one of the few companies that will still be around once the tax credits go away. Installation was quick and easy and communication was great.

2 weeks ago

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Verified Customer

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Marc Seguela

Previous contacts with other providers were not returned or returned with pressure sales pitches. Mathias was informed and straightforward about what was necessary and how it would be accomplished.

3 days ago

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Verified Customer

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Yanina Fowells

Communication!! They keep you in our preferred method. Tech communicate when they are in route and they let you know if anything else will be needed that we will be contacting us. Easy to work with.

1 week ago

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Verified Customer

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David Hedges

We have had the system installed for 4 years now. ION clearly explained how much energy it would produce each year and it has been 100% for the 4 years. The cost was clearly explained and there were no surprise hidden charges suddenly appearing. We have had the system running now for 46 months with no problems and would recommend ION without hesitation.

1 month ago Edited November 8, 2025

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Verified Customer

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Tiina Rodrigue

I was sitting listening to a gf tell me how another solar provider did everything wrong for her, no permits, illegal placement, non-functional results. At that moment, my Ion Rep introduced himself and it was heaven. I have had a lot of installs of various products - this was the exact level of collaboration, communication, and cooperation that I have been looking for. I have referred friends and family because the product, pricing and experience was the best I have ever had.

1 month ago

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Verified Customer

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Joseph Marchio

I liked the presentation I got and decided to purchase my solar panels. Everything that I was told was true. I even added on extra panels to increase the amount of electricity I was generating and now I’m generating a little over 100% of the electricity I use. With the solar renewable energy certificates and the purchase plan agreement with the power company I’m actually making money. The money I save on the electric bill pays for monthly loan payments. I’m very happy I purchased solar panels about 6 and a half years ago.

1 month ago

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Verified Customer

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Julian Arredondo

I was so glad to find out Ion Solar had started doing roofing along with solar panel installation. Even though they didn't have to remove my panels to do the repairs on my roof, it was good to know if they did, they were the ones who installed them in the first place and would be the best to deal with removal. Will definitely be using them again if needed, and would for sure recommend them.

1 month ago

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Verified Customer

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Jason Hartberger

They showed up at the door and uh, the numbers worked out? We had been thinking about solar anyway but basically it boiled down to the value being tied to future rate increases and BOY HAS THAT WORKED OUT. The percentage off hasn't changed, but the $ figure has become significant. And as we get more and more of these AI data centers it's only going to get worse. The longer you wait, the more money you're leaving on the table... Also ION were gods, install was fast and 5 years down the line our roof hasn't had any problems, and system performance has stayed steady.

1 month ago

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Verified Customer

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Murry Smith

Let me tell you…. We installed our solar June of 21 and recently (4 1/2 years) received a letter from our HOA wanting official documents about the installation. I emailed ION and toot sweet they were on it!! My HOA received all they needed in record time. THANK YOU NICK‼️‼️‼️I have given their name out to many residents because #1 of their great customer then the $$$$ savings 😂

1 month ago

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Verified Customer

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Gary Jennings

I have been an Ion customer for approximately five years. The solar panels have operated better than I could imagine. My electric bill has been reduced significantly. I have had no pproblems getting in contact with customer service if I had a question and they are quick to respond. I highly recommend Ion Solar if you are looking into getting Solar panels.

1 month ago

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Verified Customer

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Mark Wisler

Ion Solar and their staff was very transparent about everything and always extremely quick to respond with answers. the techs were wonderful and helpful with questions during install and the salesperson was very knowledgeable and personable! everyone we worked with was jusy phenomenal and have made this process as streamlined and as painless as possible!

1 month ago

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Verified Customer

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Cian Kinderknecht

Ion solar was very thorough and helpful throughout the entire solar instalation process. They offered me a competitive deal with easy payment options, and their size and history shows that they are a reliable long term option. Setting up the monitoring apps and payment plan were both simple, and they offer solid warranties and incentives for customers.

1 month ago

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Verified Customer

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Ashley

ION Solar was able to come through with my solar project in record time. The entire process was very pleasant from start to finish. I was not only given clear expectations of how my project will finish but informed every step of the way how my project is progressing. The best part of my experience about ION Solar is that there is always someone there to help and assist with any questions or concerns about the project. Everyone who I’ve spoken to at the company is very knowledgeable and is able to answer everything I’ve asked. Thanks to the entire installation and support staff for ensuring the success of this project. I am very pleased with how everything turned out and cannot ask for anything more of how amazing everything was. Everything came out as expected. Thanks to Ben and Roy.

2 months ago

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Verified Customer

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Chantal Bokassa

The sale person was cordial, respectfully and very knowledgeable about the solar panels. He explained things in simple English that even I understood. This help much in making my decision to go head thru the whole process. Including the loan application right on the spot. I was blown away of how quickly the bank approved me. I asked questions and I got straight answers from my sale person. Normally I never listen to door sale people but that day I listened to him at my front door and I let him in and I learned a lot about the pros and cons of solar panels. I read some about them back in 1999. Every team that followed after the first ION solar were all very professionals, knew what they were doing and explains things to me very basic English and with excellent house keeping. The installation team excellent by coming on time and getting the job installing the solar panels on my roof and installing ION electrical boxes and foing the convetdion and the connection. The solar panels installation took half a day. My overall ION SOLAR experience is very impressive. Try it yourself and see.

2 months ago

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Verified Customer

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Korwyn Peck

Full disclosure, system has not been commissioned yet, however it did pass my and the city’s inspection today. The installation was professional and friendly. I checked all the components: rack installation, roof attachments, grounding, signage, and electrical upgrades. All the work was properly performed. Nothing’s ever perfect in the world of construction, and this is no exception. I would have preferred the conduit be run under the soffit before running on the roof, that roof surface is protected during the project, and that they use a torque tool to verify proper tightening of attachments and terminations.

2 months ago

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Verified Customer

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David Beck

From our salesman to all the folks with inspection, design, installation, and financing, our desire to incorporate solar power to our home through ION Solar could not have come any easier or smoother. The entire ION team members were extremely friendly, knowledgeable, and timely during house visits and responded to our questions in a timely and professional manner. From our first meeting with Justin, everything fit into place both personally and according to our schedule. I can’t think of any occasion where there was a problem or delay from the inception to the final inspection of our new solar power system.

2 months ago

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Verified Customer

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Ibzan Ortiz

Team was quick, communicative, and respectful. They handled all the permits and the whole project from me signing the contract to final inspection was about 6 weeks.

1 week ago

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Verified Customer

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Julie Lucero

We went with ION Solar because of Tanner. We had already said no but when Tanner came by it was a different story. He took the time to really give us a clear picture of what we would be benefitting from going to solar. We've saved a lot of money having made the choice to go ahead with the install.

3 weeks ago

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Verified Customer

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George Ewing

Antonio was a wonderful representative to work with. He went through all of the ins and outs of solar paneling with me. Explained everything to my understanding. And was just great at his job.

4 weeks ago

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Verified Customer

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Carroll Ellis

Ion provided a superior product with excellent customer service, nice incentives, and level of comfort that came from the fact that you could tell they knew what they were doing!

4 weeks ago

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Verified Customer

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Luis Antopia

I chose to work with ION because I performed my own research & found all information waa accurate & to my satisfaction researching from warranty, materials, solor panels grade, workmanship, talked with neighbors etc. I did my due diligence before spending a penny. I've been a very satisfied customer since April 2025.

1 month ago

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Verified Customer

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Preston Mein

They have been in business longer than most which says a lot. Every single person I have dealt with from Ion Solar has been super professional and friendly. Technicians were very efficient and quick with their work. Has been a pleasant experience to say the least. Highly recommend to anyone looking to go solar

1 month ago

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Verified Customer

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Dorothy Martinsen

I like the idea of solar panels, saving me on energy. And that’s exactly what it has done. My power bill is manageable and it’s nice to see it lower especially during the summer when there’s more sun. It was good customer service and I appreciate the work that was done.

1 month ago

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Verified Customer

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Kathy Pruitt

If this is for Scott Foster, who helped us, he and his wife were great people! Helped us with all our questions always stayed in touch. that said it’s been 10 years so time flies when you’re having fun. Go ION and prosper!

1 month ago

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Verified Customer

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Gertrude Sneed

I was impressed with Kaden's personality and professionalism. He welcomed all of my questions. He explained everything in detail until I under stood. He never appeared to be bothered or in a rush. I felt comfortable and confident in my decision to work with ION. I feel that this will be beneficial for the future.

1 month ago

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Verified Customer

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Ronald Stricker

We had numerous solar sales reps knock on our door. Clay from ION was the first that I ever trusted to listen to and consider solar. He explained things thoroughly and answered our questions and concerns. We have been happy with panels and overall system so far.

1 month ago

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Verified Customer

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Lisa Bacon

Thank you to the Ion Team for getting me set up with Solar panels in 2022 and in a few short days there will be a battery backup system installed for these panels. Each Team are very knowledgeable and helpful through every process.

1 month ago

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Verified Customer

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Robert Ivanic

From our first encounter with ION representatives to the present day of installation everyone and I do mean everyone, and there are many ION representatives, that were extremely professional, polite, helpful and answered all our concerns & questions. Could not of asked to be handled any better. Also the crew just finished the installation and they were more than amazing. Right on schedule, explained what was being done, completed the job as advised, and cleaned up after themselves. This may seem petty but the the guy working in the attic even vacsvuum our carpet stairs. Wow! My wife and I are extremely happy a look forward to the day of inspection and when we can turn on our ION SOLAR PANEL for good.

3 months ago

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Verified Customer

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Rod Sato

From initial discussion to start up took less than 3 months. I have 11 panels. With Colorado sunshine that covers 50% of my elec bills. I would like to add more panels, but time and $ is not ready. ION is professional in all ways - evaluate the roof line, estimates on sunshine-to-panels effectiveness during an 8-10hr day,, examine condition of roof, builder inspection, and realtime efficiency monitoring. Staff is pleasant to work with thru all stages of examination, financial qualification, insurance, install, and post examination. I was approved for a loan, setup by ION. It was market valued. I soon obtained my own personal loan and quickly paid off the original loan setup by ION.

3 months ago

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Verified Customer

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Terry Burgoon

The experience overall was seamless and just involved a bit of waiting as each step was completed. Can't wait to reap the benefits of my solar array!

3 days ago

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Verified Customer

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Jeffrey Brown

They are wonderful. They are highly skilled and very professional. They were able to work with my situation and get everything set up for me.

1 week ago

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Verified Customer

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Sheryl Bartel

ION has been wonderful to work with. Excellent clear communication. Workers have been on time, courteous, and efficient. Everything has been completed in a timely manner.

2 weeks ago Edited November 20, 2025

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Verified Customer

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Ryan Klorman

Ion has been great for me. Carter helped me identify the right size unit I needed for my house and it has worked great for me for multiple years. Highly recommend Carter and ion

1 month ago

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Verified Customer

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Arnold Sonsteng

I like the real time monitoring the Ion provides. Also anytime are may issues they are easy contact. Really have not had issues, except squirrels! I also like 8 dollar power bills!

1 month ago

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Verified Customer

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Likesh Prusty

My experience with ION Solar was awesome and it was a pretty seamless process during the setup with excellent guidance. Overall it is working great for last 3 years. Thank you team for the awesome service!

1 month ago

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Verified Customer

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Alfred Stanley

My system has been in operation for over five years. For the duration it has exceeded original production estimates. Ion has also been extremely helpful with establishing my SREC account and resolving Enphase reporting concerns.

2 months ago

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Verified Customer

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Joseph Amos

Most smartest thing we did for the house, I can not begin to tell you all, how satisfied with this solar system from the ION, we had it for over ten years and still going strong and top of all we pay almost nothing and we get credited from Dominion powers.

2 months ago

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Verified Customer

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Deneen Nunn

I liked that they checked my roof prior to the installation to verify that it was in good shape. Installation was fast and easy. The technicians were friendly and professional. I have never had any problems with my solar panels. I highly recommend ION Solar!

2 months ago

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Verified Customer

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Jeffrey Gibbons

I liked the friendly and knowledgeable sales person, the quick installation, the 10k tax break, the monthly bill that does not change for 30 years, the $20-$40 monthly checks I get back from Dominion power, and the insulation from rising electricity prices for 30 years.

2 months ago

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Verified Customer

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Erin Caverly

Worked with me to get the panels installed quickly prior to me leaving for a deployment. I did have a couple months every summer that I continued to have an electric bill, but once I updated my AC units to energy efficient units, I have not had an electric bill, which is awesome. Have not had any issues with my panels in these first 4 years. Very happy to have gone with Ion Solar!

3 months ago

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Verified Customer

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James Loomis

I had multiple bids from several residential solar companies, and ION was the only one who was able to match my monthly system cost w my historic electricity bill. The team even went above and beyond by replacing my main service panel 2 weeks before the scheduled solar install when I experienced an electrical failure on my old panel, which saved me a ton of money. The installation of the panels was super clean, with all conduit runs I highly recommend ION.

3 months ago

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Verified Customer

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Linda Adams

I am thankful and exceedingly pleased! Their sales team customer service, and installation team are all fantastic! They were & are patient/no-pressure, understanding of (my) personal needs & situation, helpful at every stage, professional yet personable, and accessible. They make me feel seen & heard and I was extremely impressed with the installers' work ethics, efficiency, and timely installation! I could not be happier with the process or results!

3 months ago

ION Solar Reviews

Summary of Reviews