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ION Solar Reviews

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9.8

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4.9

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1,537 Reviews

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5 grade

75%

4 grade

9%

3 grade

4%

2 grade

2%

1 grade

9%

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Featured Review

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Seth Wilcher

ION did a very good job from start to finish. Everything was explained thoroughly by our sales rep, Brian S. When I was unsure of whether we were getting a good deal, he encouraged me to get a competing quote. The competitor's price turned out to be almost exactly the same per kWh. However, they were suggesting we get many more panels than we really needed, and their communication wasn't nearly as good. Brian wanted us to feel good about our ultimate choice, and we did. Communication throughout the purchase, design, installation, and inspection phases was frequent via email, phone, and text. Now I probably have too much fun looking at my app to see how much power we are producing each day!

2 years ago

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Featured Review

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Julie Goggin Virginia Beach, VA

OUTSTANDING SERVICE. I normally don't entertain people coming to my house trying to sell a product. I will say I have always thought about getting Solar because it makes sense to me however I never knew what company to trust and from my past experience most sales people are scams. When Mr. Ryan H of Virginia Beach, VA came to my house in February 2022 I was ready to turn him away but he was so nice and professional I decided to hear him out. After the initial meeting I decided to have him come back the next day to give me more information on ION Solar. I am so glad I did, he was the most professional and friendly sales guy I have ever met. He came in set up his laptop and went over every detail any questions I had he answered. Unlike most sales people they are pushy and they have no idea what they are talking about they just want to sell you a product that they don't even believe in. He was so educated on ION Solar even I was impressed. That day I decided to get ION Solar thanks to Mr. H and I am so glad I did. With most people who sell a product after you purchase the product they are selling you never hear from them again. Mr. Ryan H stayed in touch with me through the entire process ensuring I was happy with ION Solar. I had no issues with install and or inspections the communication with the entire company was nothing sort then excellent and professional. I am writing this review today because I received my first power bill from Dominion tonight as where it is normally $200+ today it was a today of....... $1.71 yes ONE DOLLAR AND SEVENTY ONE CENTS. Now I did have a $5.55 credit from the month before so in reality my total bill is $7.26. AGAIN THANK YOU MR. RYAN H for helping me and my family invest in our home. YOUR AMAZING.

2 years ago

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Caleb

So excited to finally have solar! We've been wanting this and talking about it for years and Ion finally made it happen! They were generally responsive to our questions and very patient with all of your spreadsheets and annoying questions. Our Energy Adviser, or primary sales POC, was Griffin M and he sat with us for several hours over multiple days patiently going through all of our engineering spreadsheets and detailed questions. He was very honest and straightforward with us and if didn't know something he would go find it out in a reasonable timeframe. Can't appreciate his work enough. There were a few times where we had to go back to the design team with concerns and we had to delay the installation to get the right numbers for our power home usage but they ultimately worked out well. Because of all of our questions, it was maybe 3 months between contract to install but the actual install was done very quickly, within a day. We did have to wait a few weeks after install to turn the system on but that was mostly waiting on city inspections, permit, and power company permissions. We do appreciate the Ion Solar app which allows us to monitor our system performance on a daily basis and we are already seeing power go back to the power company ~20 days after install :).

2 days ago

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Robert Young

Of all the solar companies we interviewed when we were interested in a home power solution, ION solar was the only one who actually took the time to understand our requirements and offer a solution to fit what we needed. The sales, installation, and service experience has been top tier and I highly recommend them if you are curious about a solar solution for your home!

6 days ago

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Gregory Margos

Steve with Ion Solar was great to work with, the process from start to finish took less than two months. The installation team had the panels installed in one day and they did a great job. Panels have been up for 5 months and have been significantly reduced our grid dependency.

1 day ago

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Elnathan G Sr Brooks

We’ve just had our solar panel system installed about a week now so we haven’t had any use of the solar system yet. However I must say that from start to finish the project went really well. ION Solar and there team handled everything perfectly. The design, the updates on a regular basis and even the scheduling of the installation, inspection etc. The installation went flawless and we’re looking forward to the future benefits from this project. Elnathan Brooks

1 week ago

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Paul Kulawik

My wife and I spoke with 3 different companies at our house. Hands down Ion solar was the best. Our sales person was able to answer all of our questions. Walked us through every aspect of things that needed to be done. We should be up and running sooner than expected. The crew that did our installation was fantastic and cleaned up afterwards. We are in Canon City Colorado, and people are welcome to check it out.

1 week ago

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Jimmy Joyce

ION Solar is awesome. They did everything for me and handled the permitting, questions, install etc. One thing you don’t see now days is an immediate response for questions after the deal is done. The contacts I have made have always been there for future questions I have or information I need. Myself and a lot of my friends and neighbors have used them.

1 week ago

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Carolina Allen

They are very good they will help you from the start to the end. Very communicative . They keep you informed in any updates you f the process. I really recommend them and I’m very happy with the service.

5 days ago

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Carol Barbeau

Loved the entire process. I was told how the project was going and how long every step should take. Always done much faster then was suggested. The crew that installed was polite and every respectful. The electrician was very personable and I enjoyed talking to him as he worked. Everyone was knowledgeable and friendly. Great experience!

1 week ago

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Austin Pierce

ION made a seemingly overwhelming process, hassle free. The ION team from Mike that came out for our initial visit to Ayjia that kept us updated on the whole process were very quick to respond to any concerns or questions we had. I have recommend ION to several family members and friends, if you're going solar, I suggest going with this team!

1 week ago

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Willis Jones

Hello, it’s been a pleasant experience using Ion Solar for my Solar power needs. From the salesman to the home office to the installers. The solar panels were installed today and it went very smoothly. The installers arrived early 8:00 & were done by 3:00 , ( I have a good sized home) I was very pleased w/ the whole process and would/will recommend Ion Solar to anyone.

2 weeks ago

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David Quintero

ION Solar installed my solar panels going on two years and not once have I had any issues with my panels. My monthly electric bill used to be $310 amount, Now I don't even pay anything. It's a great relief to be taken away from paying high cost electricity. The staff from ION Solar are very knowledgeable and professional at what they do. I would highly recommend ION Solar to any one that's fed up with paying high electric bills.

2 weeks ago

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Dajana T

We have our solar now for almost two years and we are very pleased with it. Russ was very professional and explained the process in a simple way which was great. We are very happy with the solar as it does make a difference with our costs. Hopefully we can upgrade to the batteries at some point to maximize our savings and be a bit more safe during power outrages.

2 weeks ago

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Andrew Montoya

First of all, I love the results. As soon as my system was activated I saw electricity use (and PNM bills) cut in half. That was in winter near the shortest sun day of the year. I can't wait to see results in mid-summer. Secondly, the installation by Ion solar was quick and trouble free. It was completed as projected and expected. Thirdly, I anticipate that 40% of the cost will be recovered as federal and state tax credits on this year's return. Ion made sure I have everything I need to make that happen. I remain 100% satisfied.

2 weeks ago

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Oscar Gonzalez

Dalling did a great work that finally jolt me to decide to put solar panels. It reduced my electricity bill down from around +$100/month to $20/month. I would do that again. Solar panels quality and installation were impeccable. Of course, if you live north, like Colorado and beyond, they become covered with snow, blocking electricity production, but not all the time.

3 weeks ago

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Kimberly

I’d have to admit, I was hesitant about getting solar panels because of how it looked on others homes. With Ion Solar, you can pass by my house and can’t even tell I have them on both sides of the house. Others are bulky and sit so high it take away from the design of the home. I am 100% satisfied, especially in the summer. I don’t have a $300 bill waiting for me each month. It’s great seeing a $30 bill…

4 weeks ago

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David Rhodes

I spent a great deal of time researching solar providers/installers and selected Ion Solar. As an electrical engineer, I was impressed with the design of the system and the quality of the components. Everything from the initial proposal to the installation went great. I had a small issue with a part of the install and it was corrected without question and quickly. I highly recommend this company.

4 weeks ago

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Betty Stacey

Exceptional performance by ION Solar to design and develop the new solar system and electrical panel reconfiguration on my property. This was an engineering feat beyond my expectations as I realized when submitting the state’s Energy Conservation and Management Division’s application for approval for submission to the New Mexico Taxation and Revenue Department. With a new “net” meter with the power company, this is a worthy investment as well as minimal monthly utility bills. ION Solar is a United States company with excellent work ethic that delivers high quality and reliable solar energy for the entire country. All of the staff are friendly and knowledgeable and supportive in every aspect with their expertise and willingness to help others with their needs. I am proud to provide the best support for their potential clients. Thank you for everything you’ve done to help me through this project which was fun and very enjoyable.

1 month ago

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Kris Hemme

We had a fantastic experience with the entire team at ION Solar! From start to finish, they have been professional, courteous, and incredibly knowledgeable. The installation crew was outstanding—careful, efficient, and highly skilled at problem-solving. They took great care in their work and were especially kind to our very curious dog, who was eager to supervise the whole process! Beyond the installation, the entire ION Solar team has been exceptional in guiding us through the often-complex process of going solar. They helped us navigate challenging HOA and energy company regulations, ensuring everything stayed on track. Their communication has been top-notch, always keeping us informed with helpful updates and making sure we understood every step of the installation and necessary paperwork. No matter the time—whether during regular business hours or late in the evening—they were always available to answer our questions with patience and clarity. If you're considering solar, I can't recommend ION Solar enough. Their dedication, professionalism, and customer-first approach truly set them apart. We are so grateful for their hard work and support!

2 months ago

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Joe Martinez

During this process everyone I have come in contact with has been extremely positive helpful and professional thanks to the whole ION team awesome job

20 hours ago

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David Richardson

Such a great product and cost savings. Cannot believe the cost savings, going from $230 a month to between $15-$25 dollars a month. Highly recommend.

1 week ago

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Tyrone Gittens

So far has been an amazing experience. The technicians and staff hand walk you through the process updating at every turn. This has resulted in a very pleasant and informative time.

1 week ago

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Chia Chang

Attentive service, took care of all permits, HOA approval and provided regular progress update on the approval process and construction. Overall great experience and great product at a great value.

1 week ago

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Tyler Weinischke

We were approached by ION when we purchased our home and it is one of the best decisions we could have made being new home owners. Not only has it saved us money, which as a family of four is always a win, ION made it easy to have removed and re-installed after having to have our roof replaced after a hail storm.

2 weeks ago

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Vercenia Scarbor

I love that the paperwork wasn’t complicated and that my Rep explained the process very well. Justin was very patient when it came to answering all our questions and concerns. I felt that he was honest and was not just looking to make a sale and we appreciated that.

2 weeks ago

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Jason Clancy

Brandon is a professional salesperson and clearly explained the solutions that Ion Solar offers. He was able to answer my questions, which often went beyond just the presentation he came to me with. Brandon made the process of working with Ion Solar extremely easy!

2 weeks ago

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Scott Neischel

We have been ION customers since 2019 when we had 35 panels installed. We enjoyed the panels so much we added 4 more in 2022. ION has always been extremely helpful and have fixed every concern we had to our satisfaction. We love not having an electric bill at all.

3 weeks ago

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Shelly Hanafin

Chad and his team got the job installed up and running in No time! Answered any and all questions I had ,and also advised me on how to deal with / inform my electric company of the installation. System was installed in 2020 and have had no issues.

3 weeks ago

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Juan Cerrillo

We’ve had our Solar array since June 2018, we had some issues of our system not producing and Ion helped us get with the inverter mfr to get it replaced and back on line, they did a great job staying on top of the situation.

4 weeks ago

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Jarrod

Really nice project from the start to finish. Communication was great. The process takes awhile but it is all communicated clearly so I know what is happening. I love having these solar panels and Ion Solar was such a good decision.

4 weeks ago

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Joseph Hudson

We recently made the decision to install solar panels on our home and chose ION Solar as our installer. They were professional, communicated each step of the process, listened to us and followed up thoroughly. We could not be more pleased.

4 weeks ago

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Robert Morris

The install crew was very nice and seemed to be very knowledgeable about what they’re doing and it didn’t really take them that long to install maybe 3.5 hrs from start to finish and they also cleaned up after themselves would recommend ION Solar to anyone who is interested in getting solar power installed on their homes or business Thank you to the ION Solar team

1 month ago

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Roger Gallup

ION was a pleasure to work with from the very start. It was easy to understand the savings for going solar and the savings tracking is easy and concise. The install crew was courteous and very careful of our cement tile roof. The Critter guard was a huge plus. Our energy savings from the power company grid was not exaggerated and has been a real boost for us especially as expensive as everything is today. ION stands by their product, is affordable, and their reputation is stellar. If you haven’t yet …Go solar and Go with ION Solar

1 month ago

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Floyd Washington

The process was smooth and handled very professionally by the team. Installation was great and getting the system online and being able to monitor system status and production was straightforward. As I read posts from folks in my area I’m glad I got my system installed ahead of the rate increases that have driven costs higher this year. I haven’t needed any support since my system came online, but the app is easy to navigate and contact people as needed.

1 month ago

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Craig Collins

I want to share that when someone walked up to me and talked about ION, they walked me through this process. The VIP treatment I received was awesome. I am a man who is very big on customer service. This was a wonderful experience with customer service, and it kept me updated on the process. Great job! From start to finish, thank you, ION, for making me feel like a VIP.

1 month ago

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Cezar C.

I just had my solar installed and now just waiting for the power company to hook me in. I’ve been planning to purchase but never found the right company until I met Brandon and Jason of Ion Solar at my son’s house. My son just recently had his solar installed at their new home. I had a very pleasant experience with Brandon and Jason. I was convinced this was the right company. During the process I spoke to many of its employees and they kept me informed and updated on the progress. The workers who installed the panels were very nice and polite. I already recommended it to my neighbor and will be doing the same to my friends.

2 months ago

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Amber Nolder

I absolutely love my solar panels! Ion Solar was professional, fun and very knowledgeable! I definitely recommend them to everyone!

6 days ago

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Angela Forsberg

They made the process super easy to understand even when I just kept wavering on if I was ready to purchase. The solar works great too.

6 days ago

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Constance Nance

Best company with the most honest employees who walk their talk. I would never recommend a business who doesn't offer support after the sale. They do!

1 week ago

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Susan Clark

ION is all inclusive and walks you through each step. They are known as the best in my community and hold themselves to the highest standard. We are so excited to finally have a ION Solar installation!

2 weeks ago

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Andre Vuagniaux

Ion made my solar install super easy! I also had them come back and install critter guards. Ever interaction with them is super easy. I will use then going forward for any solar needs I have.

4 weeks ago

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Kristil Crabb

The ION Solar team set my system up and followed up with me to make sure that I was happy. Solar allowed me to have a consistent energy bill and saved me money! I highly recommend ION Solar if you’re interested in solar.

4 weeks ago

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Pat Negus

They are an easy company to work with and give exceptional service. I am so pleased to have gotten my solar installation. My electric bill is less than $200/year ! And most of that is to remain connected to the grid as I do not have battery backup.

1 month ago

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Melisa Lundgren

Everything from the initial meeting with Spencer to the set up of the solar panels was easy. I had a sound coming from the roof when it was windy one day, not long after the install and they came right back and fixed it. I haven’t had any problems and it’s saving me money which is the best part!!

1 month ago

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Anthony Boltes

Working with them has been pleasant our electric company was the only real problem we have had and the weather not cooperating as roughly 6 months later and my solar panels are still not turned on. But that’s not ions fault. Overall very positive experience.

1 month ago

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Taylor Ley

We had a lot of questions, were very apprehensive to go solar and held ION accountable every step of the way. They were very accommodating and patient with us and we are extremely pleased with the outcome. Our salesman, installers and customer service experiences have all been above satisfactory and were very happy we decided to go with ION.

1 month ago

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Sherman Scullark

When it comes to solar ion is the way to go , they where so patient and very informative through this whole process, everything they said they would do they did , and went above and beyond to get me the best rates possible, they kept me informed with everything step during the process, also they have very respectful and trustworthy installers, thinking of solar go Ion !!!

2 months ago

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Margaret Grubbs

The customer service is excellent from start to finish. They answered all my questions and I didn’t feel any pressure to purchase. They answered all panels have helped reduce or eliminate payments to the electric company and I am very satisfied with my purchase. I would recommend ION Solar to anyone thinking of purchasing solar panels for their home.

2 months ago

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Michael Guynn

ION Solar has been a game changer for my household. I was very skeptical about Solar and after years of sales people trying to get me to sign up the right person from ION showed up on the right day. So far I have been very impressed and what my salesman Brandon told me was going to happen has come to fruition. I haven’t had any issues to this point but feel confident that the ION team will be there when needed. I highly recommend ION Solar.

2 months ago