ION Solar Reviews
9.2
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Featured Review
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Seth Wilcher
ION did a very good job from start to finish. Everything was explained thoroughly by our sales rep, Brian S. When I was unsure of whether we were getting a good deal, he encouraged me to get a competing quote. The competitor's price turned out to be almost exactly the same per kWh. However, they were suggesting we get many more panels than we really needed, and their communication wasn't nearly as good. Brian wanted us to feel good about our ultimate choice, and we did. Communication throughout the purchase, design, installation, and inspection phases was frequent via email, phone, and text. Now I probably have too much fun looking at my app to see how much power we are producing each day!
2 years ago
Featured Review
Julie Goggin Virginia Beach, VA
OUTSTANDING SERVICE. I normally don't entertain people coming to my house trying to sell a product. I will say I have always thought about getting Solar because it makes sense to me however I never knew what company to trust and from my past experience most sales people are scams. When Mr. Ryan H of Virginia Beach, VA came to my house in February 2022 I was ready to turn him away but he was so nice and professional I decided to hear him out. After the initial meeting I decided to have him come back the next day to give me more information on ION Solar. I am so glad I did, he was the most professional and friendly sales guy I have ever met. He came in set up his laptop and went over every detail any questions I had he answered. Unlike most sales people they are pushy and they have no idea what they are talking about they just want to sell you a product that they don't even believe in. He was so educated on ION Solar even I was impressed. That day I decided to get ION Solar thanks to Mr. H and I am so glad I did. With most people who sell a product after you purchase the product they are selling you never hear from them again. Mr. Ryan H stayed in touch with me through the entire process ensuring I was happy with ION Solar. I had no issues with install and or inspections the communication with the entire company was nothing sort then excellent and professional. I am writing this review today because I received my first power bill from Dominion tonight as where it is normally $200+ today it was a today of....... $1.71 yes ONE DOLLAR AND SEVENTY ONE CENTS. Now I did have a $5.55 credit from the month before so in reality my total bill is $7.26. AGAIN THANK YOU MR. RYAN H for helping me and my family invest in our home. YOUR AMAZING.
2 years ago
Verified Customer
Review Source
James Whitehead
Amazing Experience with ION Solar!
Choosing ION Solar for my solar energy needs was one of the best decisions I’ve ever made! From start to finish, their team provided exceptional service, unmatched expertise, and a seamless process that made going solar a breeze.
What impressed me the most was their professionalism and attention to detail. They carefully assessed my home’s energy needs and designed a system perfectly tailored to maximize efficiency and savings. Every step of the process—from consultation to installation—was handled with care, transparency, and precision.
The installation team was punctual, courteous, and left everything spotless when the job was done. And the best part? My energy bills have already dropped significantly, and I feel great knowing I’m contributing to a more sustainable future.
ION Solar truly sets the gold standard in the solar industry. If you’re considering solar energy, don’t hesitate to work with them—they’ll exceed your expectations!
1 day ago
Verified Customer
Review Source
Deborah Gustason
This company is the best I've ever dealt with. Their employees are top notch. I have been kept in the loop from start to finish, not only from my Rep, Lauren, but also her collegues. I always knew at what point we were in the process. My roof replacement was included and it was completed in one day. The workers were a well oiled machine. When it was time for my panels to be installed, same experience. Wonderful and professional employees who kept me aware of every step. My rep has been by my side through it the entire process and she is the absolute best! If you are looking into solar, stop looking now. ION Solar is the place to call.
2 days ago
Verified Customer
Review Source
Neethi Mohandas
Great company to get your solar installations from. The rep explained everything with transparency from the beginning of the process and set the expectations clear. The operations team took over and came up with a game plan for installation. They explained the roof situation and let us know what options we have to proceed . Any problems found during the installation was addressed by the operations team. Everything from following up with HOA to getting the permits from city was completed by the team. ION Solar is highly recommended when it comes to your solar needs and they take care of their customers very well.
1 week ago
Verified Customer
Review Source
Donte Johnson
ION amazed at every step! After doing research and getting real results of what companies do a great job throughout the entire process, ION Solar was at the forefront. From the first talk with Brandon B, I knew I got it right. The install was timely and I was informed of every step of the process through email and the app. The entire team from sales to installers all seem to be on the same page. I am extremely happy with the service they have provided!
17 hours ago
Verified Customer
Review Source
Andrea Steele
The entire process was smooth. We weren't pressured to purchase, we were informed and educated about options. They took my desire for where to place the panels into consideration based on future trees I planned to plant. They even adjusted the plan to make sure it wouldn't impact my landscaping. They followed up efficiently and quickly and kept us informed throughout the entire process.
1 day ago
Verified Customer
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Sean Kennedy
Ion Solar is definitely the best company to go with! Unlike every other company they do the entire process in house. I’ve seen some negative reviews about ion, but I think it was just because people didn’t really pay attention when everything was being explained to them because everything was super clear to me And I know exactly what to expect the whole time. I honestly can’t understand why anyone wouldn’t go solar.
1 day ago
Verified Customer
Review Source
Michael Choffel
Ion Solar has been very easy to work with. They had some problems with a couple of their sub contractors, but were extremely responsive in correcting the issues. Also after installation one of the panels was not producing power like the other 20 panels. They sent out a tech who assessed the situation and after some trouble shooting replaced the defective panel. In addition while replacing the panel there was some damage to the vinyl siding. They arranged for a company to come out replace the entire wall of siding. Very professional and responsive.
4 days ago
Verified Customer
Review Source
Eden Celeste
I was surprised how easy it could be to get solar installed on our house. ION Solar works with you to determine the best location, they will reinforce your roof (if necessary) and will do all of the work to install solar panels, including educating you and how the process works. I especially like using the app to see how much money I am putting back into the grid, which saves me money on my electricity bill!
6 days ago
Verified Customer
Review Source
Scott Janow
If you’re thinking about Solar Energy for your home, these are the guys you need to call! The process from estimate to installation to completion, the ION Solar team holds your hand the whole way. I received text and email messages as well as phone calls letting me know next steps, where the process was, it was an amazing journey and could not have asked for anything better in Solar business. You want ION Solar, call them now!
1 week ago
Verified Customer
Review Source
Anthony Aguirre
ION Solar does great work at a good price. It did not take them long to install my solar system. I was surprised how fast they did the installation. I have an extremely low power bill because my system generates more power than I use. I believe the small about monthly $16 fee is for monitoring the system and local taxes. I am happy with the system. Hollie is very good at explaining everything a customer needs to know about the installation cost, the installation time and how the system works.
Anthony
1 week ago
Verified Customer
Review Source
D Boyd
I was approached by several different solar companies due to my house being in a prime location for the sun. However, John presented things in a way that was completely different from the rest. Once I accepted, ION made the process so easy. I received texts and could track the progress with their app. The installation guys took my OCD into account and made sure things were neat, the outside boxes weren't positioned and looking crazy, and painted the pole going the side of my house to match my vinyl. I would highly recommend John and the entire ION team to anyone :).
1 week ago
Verified Customer
Review Source
Priscilla Ohene
I recently had Ion Solar install a solar panel system for my home, and the entire experience was impressive from start to finish. The sales team was knowledgeable and didn’t pressure me into making a decision, which I really appreciated. They took the time to explain the benefits of going solar and answered all my questions about the installation process, costs, and expected savings.
The installation team was professional, punctual, and respectful of my property. They completed the job quickly and cleaned up afterward, leaving everything in great condition. Ion Solar also handled all the paperwork for permits and incentives, which made the process seamless and stress-free.
Since having the system installed, I’ve noticed a significant reduction in my electricity bills, which aligns with the estimates Ion Solar provided. The system’s performance has been consistent, and I can monitor my energy production through their app, which is a nice touch.
Overall, I would highly recommend Ion Solar to anyone considering solar energy. Their team is professional, efficient, and genuinely committed to providing a high-quality product and service. The experience has been fantastic, and I’m very pleased with my decision to go solar with Ion Solar.
1 week ago
Verified Customer
Review Source
Anna R
I am so happy with my new solar system!! I researched providers for more than a year before selecting ION Solar. They did an awesome job from the first contact and the representative that came to assist me was able to easily answer all my questions. They kept me informed, scheduled installation, permits and final inspection of their job. My new bill was only $37.00! I am sure it will go lower, but already I am saving! Their installers were on time, organized and worked quickly to get me system placed. Their electrician did a beautiful job! So, I am a very happy customer! Now, I won't have to worry so much about the continuous rate hikes!!
1 week ago
Verified Customer
Review Source
Karthik Raj Konnaiyan
We have solar installed through ION solar and they are very professional and their offering is competitive with other providers. Communication is the biggest plus with them as they kept me updated on every stage of the install.
1 day ago
Verified Customer
Review Source
Kelly J Armstrong
My Ion representative was awesome. Customer service was extraordinary. My solar panels fully provide for my house and my bill is only $8.98 per month! And I charge my EV!!! I could not be happier! Don’t wait, don’t hesitate, solar is the clean energy future. Ion is the company! Get on board (or on roof, lol)!!
1 day ago
Verified Customer
Review Source
Darwin Brucal
Very pleased with Ion Solar in Las vegas and especially Brandon, who is incredibly knowledgeable. He’s been on top of all my concerns, even after the solar panels were installed. Choosing Ion Solar was the right decision, and I highly recommend them!
5 days ago
Verified Customer
Review Source
Tilford Sharp
Ion solar did all the necessary paperwork needed for our HOA and with electric company. From start to finish was approximately 12 weeks. Took the panels a few weeks to produce enough watts to make a difference. Our bills are now $18-24/month.This bill is for access to power co.
6 days ago
Verified Customer
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Barbara Vaccaro
1 week ago
Verified Customer
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Cathryn Acklin
ION Solar was very easy to work with from the very beginning. From planning/design of my solar panels to installation to operation, ION solar did an amazing job. They consistently kept in touch with me, made sure I knew what was going to happen next and answered any questions I had. It has been a year and a half since my system began operating and ION Solar still monitors my panels to ensure maximum production. Finally, everyone I have ever spoke to at ION Solar has been very friendly and always ensures my questions/concerns are answered.
1 week ago
Verified Customer
Review Source
Gregory Aldridge
Offered American made panels.
Perfectly matched number of panels to take advantage of rate structure in Arizona.
Accurately forecasted monthly production and how it would affect monthly power bill.
During hottest months I have saved 65% off the peak power costs without the system.
During both pre and actual installation process, support for questions was readily accessible.
1 week ago
Verified Customer
Review Source
Francisco Morales
As a disabled veteran, plus 30 yrs as a facilities manager for military hsg.
I've had lots training in regards to contractors...
In regards to solar all was new to
me.
Joe did a great job. Explained all to me.
I was very comfortable with Joe. Now I would have no problem referring Joe and ion...
I did have others approach me , but it was joe that I felt most comfortable....
Joe answered all my questions.
Checked on me....
I'm very satisfied with my product...
I would refer joe and ion ....
1 week ago
Verified Customer
Review Source
Lesleigh Monarch
I had a great experience with Ion Solar. They were very professional. The process was clear throughout! I have to say ghe best part was working with the guys who came to shore up the roof to support the panels. They were very considerate of my living space and helpful. While I wish I could afford the battery system, the change in my cooling bills has been considerable. I feel good taking burden off the grid.
1 week ago
Verified Customer
Review Source
Noah Mullins
Our experience from the initial meeting to the final installation was outstanding. Every detail was thoughtfully presented and thoroughly explained, ensuring complete clarity at every stage. Vaso was exceptionally knowledgeable, addressing all of our questions during our initial discussions with professionalism and patience. The installation process was seamless, and all promised timelines were met without exception. We couldn’t have asked for a better experience.
1 week ago
Verified Customer
Review Source
Toni James
The sales person who actually got me interested was Justin S and every time I’ve called him about anything he has answered the phone for me and he is a shining star in my eyes. He has been invaluable asset to your company for me as a representative for you to me in helping me buy the solar for
My home, get it turned on, and connect so I could ge tit actually connected cuz I couldn’t figure out how to for a while. Thanks for everything, Justin S!
1 week ago
Verified Customer
Review Source
Robison Scheer
Honestly a great straightforward process. Probably not 100% perfect on the return but generating my own power is great and I get full credit back. I've had a couple of low to zero dollar electrical bills which is sweet. The panels are awesome and don't look totally out of place.
Everytime I had questions for the customer service team they were answered in a reasonable time and always very welcoming. I do tend to ask dumb questions.
1 week ago
Verified Customer
Review Source
Gordon Simon
Here we are in November, my solar has been on for roughly 10 months. I've had a hot Oklahoma summer with them on. Not a electric bill over $46 except for 1 month. The hottest month it was $92. Looking to see how many credits I build with PSO during the winter for summer use. Someone is always at the house so the AC stays on.
They took care of the approvals and we coordinated with my HOA for their approval.
The installation guys were excellent.
I'm not going to say I didn't have worries through the process. I now realize my worries were unfounded.
My sales rep Mike, was excellent. I met him first as my wife was out of town, (they want both homeowners there). When she returned, he gave a solid presentation, was able effectively answer our questions and we made adjustments to the amount of panels and got a real time cost.
Overall. It was pretty quick on install. You have 2 months before your payment starts. They will re-imburse you for the months you pay for electric and your solar panel note. I did not utilize that option bc it was during the winter and my bill was $17 (I have gas heat). If it was the summer, it would probably be a different story. It was roughly 5 months before PSO had everything rectified.
This is a somewhat extensive review. I understand. I know that purchasing solar is a big deal. But it is worth it. I'm an energy producer now. Not just a consumer. I produce for the grid, they send it back. They don't have to maintain it. It is a win for them too. Eventually, I'll have ION put in reserve battery packs.
ION is a solid company. They are good people.
3 weeks ago
Verified Customer
Review Source
Abe Walker
Usually not a great fan of Door to Door marketing but ION has been an exception. They were respectful since the beginning of the conversation and great to work with.
From the get go, design phase, they were easy to work with and patient helped in making changes and help in getting necessary approvals and permits during the installation process. Since most of the communication were over SMS or Email, it was easy to work with with written communication across the phases.
They also took care of the permits and approvals from HOA to City/County approvals.
Also helped in financing with low APR that helped in replacing my electric bill with this but also get value for money.
Overall, great company to work with and quality of service.
As for the maintenance, though there were initial hiccups in reaching the team, once I did, they did great. Proper follow ups and estimated time of completion and the issue is resolved with minimal effort from me.
3 weeks ago
Verified Customer
Review Source
Jeff Wunrow
Process took a few months to complete and the solar team kept us in the loop every step of the way. We are happy with our solar system and encouraged to help lower our carbon footprint and enjoying tax credits as well.
1 day ago
Verified Customer
Review Source
Michael Thomas
The installation was quick and easy, the workers were really efficient. The electrician did a really good job and stayed there until everything was done and cleaned up the work site. Very impressed with their work!
5 days ago
Verified Customer
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Timothy Donoho
The entire interaction I had with ION was great with the exception of the electrician who was not an ION solar employee.
I also would have liked to have battery storage as an option but ION did not offer that.
6 days ago
Verified Customer
Review Source
Jacob Rodriguez
Awesome team from the sales rep to the designer and installer. Satisfied with what they offered and set me up with. Talked to other people with solar systems and seems like they are paying more fees.
1 week ago
Verified Customer
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Johnathan Davis
Going with ION saved me a ton of money on my electric bill. They were the only company who did the work to know the best place on our roof install solar panels to get the maximum use of the sun. If we ever move, we’d definitely go with ION again.
1 week ago
Verified Customer
Review Source
Elaine Olzawski
Everyone I dealt with was very knowledgeable and courteous. Through the entire process - my decision, loan approval, installation, working with the local power company and “turning on” - all went smoothly. The communication process was outstanding. I couldn’t be more pleased.
1 week ago
Verified Customer
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Michael Lemon
The installation. From signing the paperwork to having the solar panels installed went very quickly. I’m still waiting on NV Energy to approve the connection to the utility company. ION has been very good about keeping me informed on the installation progress.
1 week ago
Verified Customer
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Terry Miller
We are pleased with the amount of power that we are able to glean from the sun. Being in central Texas we have considerable sunshine. We appreciate the sunny days more than ever. We also enjoy knowing that IF anything goes wonky Ion Solar will handle it quickly. Fortunately we have had zero problems with our system.
1 week ago
Verified Customer
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Chris Penna
The service was great! Everything that was gone over in the initial meeting was on spot! Received incentives which was a plus and much appreciate e. Sean and the whole installation crew were friendly and very helpful through the whole process. I would recommend ION Solar for your Solar needs.
1 week ago
Verified Customer
Review Source
Sarah
I’ve been impressed with Ion Solar from the sales rep to the installers to the people who continue to help me with vis phone or text when I have a question. So far we’re pleased with our system and would recommend to others. The outstanding customer service is worth its weight in gold. This company is responsive and caring.
1 week ago
Verified Customer
Review Source
Clayton Westphal
I have been pleased with our solar panels. They have continued to provide a good amount of energy back into the grid. The one thing I have seen as a challenge is more related to finding a provider that has a viable buyback plan. Be sure to do your due diligence in researching the best options available, and most importantly, be sure to go with company that has a buyback plan.
1 week ago
Verified Customer
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Sandra Davis
I’ve been an Ion Solar customer for under a year, and so far, I’m really pleased with the experience. Their team made the process easy, handling all the details like permits and inspections, which saved me a lot of hassle. Installation was smooth and efficient, and they kept me updated every step of the way. Even in this short time, I’ve already seen a noticeable drop in my energy bills. Looking forward to the long-term savings and benefits of clean energy. Highly recommend Ion Solar to anyone considering solar power!
2 weeks ago
Verified Customer
Review Source
William Althoff
Our solar panels have been operational for 13 months. They have exceeded our expectations! The crew that installed the panels were awesome! Brent Johnson and sales were very helpful. The panels have performed exceedingly. So everyone wants to know…. My electric bill has been reduced more than the cost of the panels! It’s a win win! Thank you ION!
2 weeks ago
Verified Customer
Review Source
David Smith
I've used Ion Solar for 2 different homes now. I also got my brother and his best friend to get the system. We all love it. I have full access to my system and I save money every month. My bill is $40 per month and the loan is $120 per month. Average electric in my area is about $220 per month so I'm saving $60 monthly easily. More savings in the summer of course.
My HOA gave me issues and Ion took care of it all. Such great customer service.
3 weeks ago
Verified Customer
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David Goble
Everyone that I've had dealt with at Ion had been easy to talk with if they didn't have an answer they would find someone who did. It would have been done sooner if not waiting on my insurance on my roof. It was rather quick when they put the panels up took the electrician about a full day to put everything in it's working order. Turned on today when I got home and will see in the coming months how it performs. I'm very satisfied with the work and their patience waiting on my roof.
4 weeks ago
Verified Customer
Review Source
Peter Bables
The first thing I noticed and liked was the initial contact; me being totally ignorant on how the solar process works with your home and your energy provider was explained it in detail more then once, Mike made SURE I understood everything and if I had questions a few months later he took the time to explain it patiently and said to contact him anytime.
Second: I was able to follow the installation from beginning to end step by step.
Third: The installers were fast, accurate and left NO mess on the property and one of the installers gave me some very useful information on saving energy even with solar panels.
Fourth: The solar panels are not visible from the street.
Fifth: I AM COMPLETELY SATISFIED!
1 month ago
Verified Customer
Review Source
Kyaw Soe Hlaing
I recently had the pleasure of working with Ion Solar, and I couldn't be more satisfied with the entire experience. Initially, I wasn't planning to install solar panels, but after meeting with Jake, who provided a thorough and data-driven explanation, I was convinced. He walked me through every detail, from the benefits of solar to the process and pricing, which were both reasonable and transparent.
The installation process was equally impressive. The team was highly professional and punctual, arriving right at 7 am as scheduled. The electrician answered all of my questions and ensured the installation was neat and tidy. From start to finish, everything went smoothly, and I couldn't be happier with the result. Ion Solar did an outstanding job, and I highly recommend them for anyone considering solar energy!
1 month ago
Verified Customer
Review Source
Suzanne Sibole
For the most part, we are happy with our solar purchase through ION Solar. It is sometimes a little difficult to reach someone when there are questions, but overall, the service and product have been good.
3 days ago
Verified Customer
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Sadie Thews
He was very thorough upon explaining what to expect. The process went very smoothly. All my questions have been answered. I felt confident in adding solar panels to my home.
6 days ago
Verified Customer
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Colleen Campbell
The process as a whole was super easy. When things came up we had several people reach out and make sure that it got taken care of to our satisfaction.
1 week ago
Verified Customer
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Carlos Duno
Ion was knowledgeable about the licensing process and n top of it. Very responsive to my questions and flexible when it needed to. My solar system is working great. I highly recommend them.
1 week ago
