ION Solar: Read 2,084 User Reviews From Real Homeowners

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Featured Review

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Seth Wilcher

ION did a very good job from start to finish. Everything was explained thoroughly by our sales rep, Brian S. When I was unsure of whether we were getting a good deal, he encouraged me to get a competing quote. The competitor's price turned out to be almost exactly the same per kWh. However, they were suggesting we get many more panels than we really needed, and their communication wasn't nearly as good. Brian wanted us to feel good about our ultimate choice, and we did. Communication throughout the purchase, design, installation, and inspection phases was frequent via email, phone, and text. Now I probably have too much fun looking at my app to see how much power we are producing each day!

4 years ago

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Featured Review

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Julie Goggin Virginia Beach, VA

OUTSTANDING SERVICE. I normally don't entertain people coming to my house trying to sell a product. I will say I have always thought about getting Solar because it makes sense to me however I never knew what company to trust and from my past experience most sales people are scams. When Mr. Ryan H of Virginia Beach, VA came to my house in February 2022 I was ready to turn him away but he was so nice and professional I decided to hear him out. After the initial meeting I decided to have him come back the next day to give me more information on ION Solar. I am so glad I did, he was the most professional and friendly sales guy I have ever met. He came in set up his laptop and went over every detail any questions I had he answered. Unlike most sales people they are pushy and they have no idea what they are talking about they just want to sell you a product that they don't even believe in. He was so educated on ION Solar even I was impressed. That day I decided to get ION Solar thanks to Mr. H and I am so glad I did. With most people who sell a product after you purchase the product they are selling you never hear from them again. Mr. Ryan H stayed in touch with me through the entire process ensuring I was happy with ION Solar. I had no issues with install and or inspections the communication with the entire company was nothing sort then excellent and professional. I am writing this review today because I received my first power bill from Dominion tonight as where it is normally $200+ today it was a today of....... $1.71 yes ONE DOLLAR AND SEVENTY ONE CENTS. Now I did have a $5.55 credit from the month before so in reality my total bill is $7.26. AGAIN THANK YOU MR. RYAN H for helping me and my family invest in our home. YOUR AMAZING.

4 years ago

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Verified Customer

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Vanessa Stout-Obser North Las Vegas, NV

I had a great experience with ION Solar. Elijah took the time to sit down with me for over an hour and thoroughly address all of my concerns about being under contract and how the solar system works. I had previously worked with another solar company that was very poorly managed, so I appreciated the transparency and professionalism from the start. Throughout the entire installation process, communication was excellent. Every step was explained clearly, and there was always someone available to answer my questions. While the process took some time, it was very thorough, and I appreciated the attention to detail and inspections that ensured everything was done correctly. One of my favorite features is the app, which allows me to monitor my system in real time and see exactly how much energy is being generated and coming into my home. Overall, I am very pleased with my experience and would recommend ION Solar to anyone considering solar energy.

3 weeks ago

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Verified Customer

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Richard Wright Hampton, VA

I chose to work with Ion Solar solely off the presentation, conversation, knowledge, and assistance of my Ion Representative, Dwayne. His knowledge base is astounding and should be utilized as the standard for Ion Solar representatives. Dwayne’s ability to blend professionalism and personality is pure skill. He’s not only a representative of the company, he’s proud to say he’s also a client. That belief and his team’s professionalism allowed my family and me to make the decision to choose Ion Solar and Palmetto as our solar provider.

2 weeks ago

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Verified Customer

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Shaun Coffey Charlottesville, VA

Incredibly competent and straight forward with their description of the process. Experienced staff was available to answer all my questions, regardless of the stage in the process. Installation team was great, 30 panels installed in one day all working wonderfully without any hiccups. I would recommend Ion to anyone looking to save money on their power bill .

3 weeks ago

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Verified Customer

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Scott Stevinson Arvada, CO

Moved into a house with an existing ION solar system. After a lengthy power outage during the winter we opted to add more panels and a battery for the home. All of the ION people we spoke to were professional and great at providing updates and follow-up. The install crew was wonderful, efficient, and good at reviewing the install and the battery setup.

4 weeks ago

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Verified Customer

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Brett Monroe Hebron, CT

I had investigated solar options with various providers over the past few years. From the sales team to the install team, everyone that was part of the solar process was able to answer my questions. Before the install, I received texts stating that permits were being filed, that my account was being registered with my regional electric service provider. And because the entire process takes some time, I was kept in the loop (via texts) as bureaucratic processes were occurring. The install team was great in walking me through what they were doing: They explained all the panels and how to read the app after the system gets turned on.

1 month ago

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Verified Customer

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Christopher Cortney Henderson, NV

I wish I had 2 more hands to give Ion Solar 4 thumbs up! I was apprehensive to get a photovoltaic system but with the price of NV Energy constantly on the rise it made sense to make the switch. I’ve had my panels for about 3 years. Ion was super communicative and the install was painless and easy. Their install crew was very professional and friendly. I’ve had to call customer service about 2 months ago because the pigeon guard they installed wasn’t guarding the pigeons. I called on a Wednesday, a crew was out 2 days later on Friday and pigeons were gone by Saturday. Can’t recommend them enough!

1 month ago

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Verified Customer

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Jori Printz Caddo Mills, Texas

The representative was informative and not pushy. Very knowledgeable in the product and showed me the benefits of saving money versus the continual rising costs of electricity. I love my panels and receive credits on my electric bill the majority of the year.

3 weeks ago

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Verified Customer

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Dena Crosby Summerville, SC

They were professional, knowledgeable and came with facts and statistics! Everyone we have worked with along the way really knew their stuff. Candice - well the best! We didn’t feel like a number. Real people helping real people! Highly recommend

3 weeks ago

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Verified Customer

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Lisa Grant Temple Hills, Maryland

ION Solar is a great solar company to work with. They kept me updated through the entire process. The installation went smooth in the timeframe which they said it would . If you want your panels installed professionally, call ION. Lisa G.

4 weeks ago

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Verified Customer

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Anthony Mendoza North Las Vegas, NV

I chose to work with ION Solar because the entire experience felt honest, professional, and pressure free from the very beginning. Mackenzie was extremely down to earth, understanding, and flexible when scheduling my initial appointment. I never felt rushed or pressured into making a decision, which made a huge difference for me and my family. Joseph Pickens also did an outstanding job explaining the entire process clearly and professionally. He took the time to lay out the program in a way that was easy to understand and showed real examples of how going solar with ION Solar could benefit my family long term. The customer service, communication, and professionalism throughout the process gave me confidence that I was making the right choice. I highly recommend ION Solar to anyone looking into solar energy for their home.

2 months ago

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Verified Customer

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Brenda Lloyd Lake Monticello, Virginia

We chose Ion Solar mainly because their engineering consultant, Jesse Melville, presented information about the solar program that convinced us it would be a wise addition to our home in several ways. We also chose Ion because of the time Jesse spent with us answering our many questions and how he went out of his way to make sure we had all the facts and information we needed. We also were happy with the quality of and reviews for the panels that would be installed. The team that installed our panels and the electricians that hooked them up were professional, competent and polite. The communication between us and Jesse, Ion Solar, and Palmetto has been prompt to the extent that they have provided information and made appointments with little outreach from us. They have been on top of it all. We are pleased and look forward to a continuation of a great working relationship.

2 months ago

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Verified Customer

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RAYNARD Virginia Beach, VA

ION Solar is an excellent company to do business with. I would recommend them to everyone. They are very knowledgeable and professional. Everything they said they would do was done right and on time.

2 weeks ago

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Verified Customer

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Sherica Harris Fredericksburg, Virginia

Pretty good customer service. Very responsive, however, techs had to come out a few times for reasons that should have been taken care of on a previous visit. Although they had to come out a few times, everyone was very helpful through calls, emails and even text messages.

3 weeks ago

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Verified Customer

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Kendall Canaday Charles City, VA

From the time Matt came in my home until he left he was very professional, explaining everything in a manner to make sure I understood exactly what to expect. I must say it was well worth the investment of getting the solar panels.

1 month ago

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Verified Customer

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Donald Barnett London, Ohio

They have been great to work with through our process. From getting everything rolling they have been in contact every step of the way. Updates are consistent and I didn’t have to call and ask. I either got a phone call, text, email, or all of them for the updates.

1 month ago

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Verified Customer

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Cheryl Thomas Richmond, Virginia

Matthew was very knowledgeable and explained everything well. Answered all questions. Allowed us to input on the design for the panels on the house so it would blend in and not stand out. Always answered calls or returned them promptly . He sold us on ION Solar

1 month ago

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Verified Customer

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Craig Score Willard, New Mexico

The team was fantastic from start to finish. So thrilled with the work done here and the pricing. We pay under $10/mo with solar for our electricity bill. Everyone should use solar in NM. The rebates on our taxes were well worth it as well. Other companies we compared couldn’t match ION

1 month ago

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Verified Customer

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Kristin Newberry Las Vegas, Nevada

I can only comment on the process because I just turned it on last week. The ordering, prep work, permitting, and installation went very smoothly. ION took care of everthing and reported every step of the process as it happened. With the current state of the world and uncertainty of energy costs, I'm glad to have my rates locked in for 25 years. Thanks ION!

2 months ago

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Verified Customer

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Richard Mendoza Mc Kinney, TX

My experience with ION Solar was extremely positive and low stress. Every member of thwir team kept me informed through each step.of the process and handled everything for me. The only thing I had to do was contact my electricity provider to switch to a solar plan. The installation of the panels went without issue and I have not experienced any issues with the panels during 5+ years I have had them. I highly recommend ION Solar if you are thinking about installing panels. I hsbe no regrets Gping solar and choosing ION to help me do so.

2 months ago

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Verified Customer

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Michelle Cote

Carson genuinely wanted to save me money each month, quickly answered all my questions on the contract, and was very informative throughout the whole installation process. Everyone from ION that was part of the process was amazing. I give a special shout out to Dan who painted our conduit and went out of his way to find the right color to match the house Amazing experience overall

2 months ago

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Verified Customer

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Laura Stubbs

ION solar chose me😁 I am new to the Oregon area, but have had solar for the past 15 years at my previous residences. Have always been curious about solar here in Oregon because of weather patterns. Sat down with the ION representative York Hayes and discussed options for my house and exposure. Spoke with neighbors who have solar and decided that it would be a benefit to me and a benefit to our energy system. They have been nothing but professional, and have walked me through every step, and kept me informed on every single step of the way to getting my system activated. Actually impressed because it has taken a lot less time than my previous experiences.

3 months ago

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Verified Customer

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Jesus Rodriguez

My experience with ION Solar was a mix of positives and frustrations. Initially, the sales representative explained the system well—he outlined my potential savings, the number of panels, and even mentioned a tax refund that would keep my payments steady. However, the refund didn’t match what I was told, and my monthly payment jumped from $187 to $270. That was really disappointing. On the plus side, the system itself is performing amazingly—my energy savings are noticeable, and once installed, it works great. The installation took longer due to permitting issues, but overall, the system is solid. Just be cautious with the financial expectations.”

3 months ago

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Verified Customer

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Laura Corl Chesapeake, VA

ION Solar people were extremely informative and walked us through the process with ease. Mitch Grestalfi, our sales rep was excellent! I could call him at any time with any question.

2 weeks ago

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Verified Customer

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Brett Hewitt Norfolk, Virginia

just so happy w/ Our decision to go solar most months the power bill is zero. no regrets. a GREAT addition considering We even ended up with an electric vehicle

3 weeks ago

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Verified Customer

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Kristin Moore Virginia Beach, Virginia

The reason is because ion was the first company to approach us about the solar panels. Was easy to understand the steps that came next with the project

3 weeks ago

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Verified Customer

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Jay Miller Sidney, OH

They did an amazing job from explaining the process to completion. Very good company with great staff. If you are considering solar this is the company to use.

3 weeks ago

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Verified Customer

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Jerry Stewart Columbus, Ohio

I don’t know where to start really. My experience with ION was fantastic. From the rep to the actual installation. Every one I dealt with was very helpful on all my questions. It’s our future. Why not get it started now 🤷‍♂️

2 months ago

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Verified Customer

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Stacey Loflin Occoquan Historic District, Virginia

This is an amazingly wonderful company from the time they knock on your door thru the end of the process. It was quick, easy, seemless...they handle everything . They are all respectful, kind courteous, and thorough. The constant

2 months ago

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Verified Customer

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Brady Sabyan

Ion was a name I knew had been in the solar industry for awhile and when Justin told me how things had changed with how the power company was involved in producing more solar energy through home panel systems it made it make sense. With the rise in electric bills in Virginia it was the best option for securing affordable energy for my home well into the ever changing future.

3 months ago

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Verified Customer

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Timothy Esler

The process was seamless from beginning to end. The information Ion Solar provided during my consultation was thorough and accurate. I never felt pressured into making any decisions, which is huge for me. I love that my electric bill is so cheap compared to neighbors without solar who pay hundreds of dollars each month. Definitely worth the investment.

3 months ago

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Verified Customer

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Matthew Timmons

Easy process, low pressure sales pitches, and pure honesty from ION. I have been happily a solar user through them, and will 100% be using them again in future homes in the Las Vegas area. P.S. I'm thinking a few other installers have changed to this method, but ION is the best when it comes to the exterior esthetics, by which I mean the electrical conduit is tucked and routed so as not to look like an eye sore, the way other installers cheaply build out a home solar array.

3 months ago

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Verified Customer

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Roosevelt Finney

First of all, I have 7 years of experience on designing and manufacturing photovoltaics aka solar panels. I choose ION solar because I knew they were being truthful and honest as opposed to telling me just what I want to hear. I haven't had any issues at all since the install which was late 2020, early 2021. My only regret was and still is, not getting more panels. When ION solar first visit my home, I was only 2½ months in on being a home owner. With that said, it was estimated that I needed 12 panels you cover all expenses from my power company. Being that I only being in the house for 2 months, the estimated amount of panels needed for my home was off. I actually needed more. My ION salesperson warned me that this estimate could be off because there just wasn't enough months of living in my home to give an accurate estimate. This is my only and biggest regret. Since get ION solar I have experience power bills a fraction of the price they would have been if I had no solar at all.

3 months ago

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Verified Customer

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Ronita Gaines

From start to finish, my experience with Ion Solar was outstanding. The process began with Stacy, who was incredibly thorough, patient, and knowledgeable. He walked me through everything step by step, answered every question clearly, and truly took all the guesswork out of going solar. There was no pressure — just transparency and professionalism. The installation team was equally impressive. They were punctual, organized, respectful of my home, and worked efficiently while maintaining a high level of quality. It was clear they take pride in what they do. A special shout out to Stacy and his team for making this such a smooth and positive experience. If you’re considering going solar, choose the best — and that’s Ion Solar. I highly recommend Stacy and his team for anyone looking for a professional, trustworthy, and top-tier experience.

5 months ago

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Verified Customer

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Kim Dana McQueen

ION solar was great from beginning to end. They took care of every detail! All the paperwork, inspections and documentation was handled by them. Also, they were very communicative throughout the entire process. They would send me text updates and emails telling me what was happening and what all the next steps were and if I had any questions, they answered my phone call immediatly! Very great group to work with and all the guys that came to my house throughout the process were so kind and very helpful! Devon, one of their electricians even helped me screw in a lag bolt by the roof so I can do Christmas lights next year! I can't reach my roof and since he was up there, he obliged! As a single mom, I was very grateful for the help from Devon, Megan and all that were involved. They made the process very easy and seamless!

5 months ago

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Verified Customer

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Samantha Moreno

This process was wonderful, from start to finish. I appreciate that they don’t use any pushy sales tactics. They were incredibly patient with us to get moved in and reach back out. The quote process was easy. They handled literally everything. The best part was installation day- they were so respectful of our home and clear with what they needed from me. I don’t know about you, but most of the time, having strangers working in my home for hours can be really stressful. I never know what to do with myself. It’s awkward and uncomfortable. Not these guys; they made it really easy and comfortable. I couldn’t be more grateful.

5 months ago

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Verified Customer

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Jason Lahey

Ion Solar installed solar power for numerous houses in my neighborhood, as well as a few of my friends and coworkers. Everyone had nothing but good things to say, so I chose to use Ion Solar for my install. Christopher Morgan came to my house and thoroughly explained how the installation process would work and how my plan is going to be built and billed. Due to his explanation, I had no surprises and fully understand all the steps in the process. The installation team was excellent. Derek, the electrician, was very professional, does clean work, and explained everything to me during the install.

5 months ago

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Verified Customer

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Pearl Lafaver Salem, OR

Very friendly service. Work as done faster then expected and completed in minimal time. Questions were answered in a timely manner. Great service.

3 weeks ago

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Verified Customer

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Keenan Bender Buena Vista, Colorado

Dave made the entire process painless. I had many questions but he was knowledgeable and patient with me. I just had my panels installed today and couldn't be happier

1 month ago

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Verified Customer

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Mark Weber Washington, District of Columbia

I’ve had the solar panels for many years and they’ve been totally problem free. The customer service folks are a delight to talk to. The panels work very well and put out a lot of electricity. Highly recommended!

2 months ago

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Verified Customer

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Jeff Thomas Willard, New Mexico

Ion solar was great! They did excellent work at a very good price. We have had the system for seven years now and have not had any problems. I would definitely recommend them.

2 months ago

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Verified Customer

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Dennis Lopez

From meeting Frankie on day 1, to the consultation with Joe and the Installation with Alex, the entire process has been seamless. The entire team has been very efficient in getting their part of the process done.

2 months ago

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Verified Customer

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June Lewis

Ion Solar made the whole process pretty easy from start to finish. The team was professional, explained everything clearly, and kept me updated along the way. Installation went smoothly, and the system is already making a difference in my electric bill. Overall, my experience was very good and I’d recommend them if you’re considering solar.

3 months ago

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Verified Customer

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Dwight Sybers

I have had great service with ION and have saved thousands of dollars every year ! My neighbors all complain about their bills and they are getting worse ! Some months my bills are 0 with credits going to the next month! Well worth the investment!!

3 months ago

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Verified Customer

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Teresa Rosser

I was really impressed by their professionalism and how they handled all the permitting processes and all the way through installation. It was quite seamless. I would give a 5 if I would have been told I couldn’t ever go off the grid (if I was told that I don’t recall it). But apparently that is something PG&E just doesn’t allow. I can buy a “house size” battery, but that is quite expensive, my 1,054 sq ft was estimated at $21k. WAY out of my price range! Other than that I was very satisfied with the whole process from beginning to end. I would recommend, ION Solar, and have!

3 months ago

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Verified Customer

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Daniel & Cheryl Petersen

Great sales service- Great overall customer service- the team who installed the panels were very professional and friendly and most importantly knowledgeable. Play the savings will be substantial over the years to come as electric prices increase!

3 months ago

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Verified Customer

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Patricia Bruntfield

Really love this company. Everyone very professional, helpful and supportive. When I first signed up they did everything - confirned roof and electric was sufficient to move forward. Did the heavy lifting so to speak with getting approvals. Followed up even after a year of use.

3 months ago

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Verified Customer

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Billie Reader

The whole ION team made the process so easy, they dealt with the HOA submissions plus all local signs offs. The team kept in touch with me at each step and sent me reminders for each visit to make the process seamless. They made getting off grid very simple!!

3 months ago

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Verified Customer

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Marie Greene

Emily the salesperson was very knowledgeable and explained everything in a manner that was understandable. She also got back in touch anytime I had a question and assisted us through the entire process. Couldn’t have asked for better customer service.

3 months ago

ION Solar Reviews

Summary of Reviews