ION Solar: Read 2,057 User Reviews From Real Homeowners

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Featured Review

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Seth Wilcher

ION did a very good job from start to finish. Everything was explained thoroughly by our sales rep, Brian S. When I was unsure of whether we were getting a good deal, he encouraged me to get a competing quote. The competitor's price turned out to be almost exactly the same per kWh. However, they were suggesting we get many more panels than we really needed, and their communication wasn't nearly as good. Brian wanted us to feel good about our ultimate choice, and we did. Communication throughout the purchase, design, installation, and inspection phases was frequent via email, phone, and text. Now I probably have too much fun looking at my app to see how much power we are producing each day!

3 years ago

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Featured Review

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Julie Goggin Virginia Beach, VA

OUTSTANDING SERVICE. I normally don't entertain people coming to my house trying to sell a product. I will say I have always thought about getting Solar because it makes sense to me however I never knew what company to trust and from my past experience most sales people are scams. When Mr. Ryan H of Virginia Beach, VA came to my house in February 2022 I was ready to turn him away but he was so nice and professional I decided to hear him out. After the initial meeting I decided to have him come back the next day to give me more information on ION Solar. I am so glad I did, he was the most professional and friendly sales guy I have ever met. He came in set up his laptop and went over every detail any questions I had he answered. Unlike most sales people they are pushy and they have no idea what they are talking about they just want to sell you a product that they don't even believe in. He was so educated on ION Solar even I was impressed. That day I decided to get ION Solar thanks to Mr. H and I am so glad I did. With most people who sell a product after you purchase the product they are selling you never hear from them again. Mr. Ryan H stayed in touch with me through the entire process ensuring I was happy with ION Solar. I had no issues with install and or inspections the communication with the entire company was nothing sort then excellent and professional. I am writing this review today because I received my first power bill from Dominion tonight as where it is normally $200+ today it was a today of....... $1.71 yes ONE DOLLAR AND SEVENTY ONE CENTS. Now I did have a $5.55 credit from the month before so in reality my total bill is $7.26. AGAIN THANK YOU MR. RYAN H for helping me and my family invest in our home. YOUR AMAZING.

4 years ago

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Verified Customer

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Christopher Cortney Henderson, NV

I wish I had 2 more hands to give Ion Solar 4 thumbs up! I was apprehensive to get a photovoltaic system but with the price of NV Energy constantly on the rise it made sense to make the switch. I’ve had my panels for about 3 years. Ion was super communicative and the install was painless and easy. Their install crew was very professional and friendly. I’ve had to call customer service about 2 months ago because the pigeon guard they installed wasn’t guarding the pigeons. I called on a Wednesday, a crew was out 2 days later on Friday and pigeons were gone by Saturday. Can’t recommend them enough!

1 week ago

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Verified Customer

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Donald Barnett London, Ohio

They have been great to work with through our process. From getting everything rolling they have been in contact every step of the way. Updates are consistent and I didn’t have to call and ask. I either got a phone call, text, email, or all of them for the updates.

1 week ago

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Verified Customer

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Anthony Mendoza North Las Vegas, NV

I chose to work with ION Solar because the entire experience felt honest, professional, and pressure free from the very beginning. Mackenzie was extremely down to earth, understanding, and flexible when scheduling my initial appointment. I never felt rushed or pressured into making a decision, which made a huge difference for me and my family. Joseph Pickens also did an outstanding job explaining the entire process clearly and professionally. He took the time to lay out the program in a way that was easy to understand and showed real examples of how going solar with ION Solar could benefit my family long term. The customer service, communication, and professionalism throughout the process gave me confidence that I was making the right choice. I highly recommend ION Solar to anyone looking into solar energy for their home.

2 weeks ago

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Verified Customer

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Brenda Lloyd Lake Monticello, Virginia

We chose Ion Solar mainly because their engineering consultant, Jesse Melville, presented information about the solar program that convinced us it would be a wise addition to our home in several ways. We also chose Ion because of the time Jesse spent with us answering our many questions and how he went out of his way to make sure we had all the facts and information we needed. We also were happy with the quality of and reviews for the panels that would be installed. The team that installed our panels and the electricians that hooked them up were professional, competent and polite. The communication between us and Jesse, Ion Solar, and Palmetto has been prompt to the extent that they have provided information and made appointments with little outreach from us. They have been on top of it all. We are pleased and look forward to a continuation of a great working relationship.

3 weeks ago

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Verified Customer

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Cheryl Thomas Richmond, Virginia

Matthew was very knowledgeable and explained everything well. Answered all questions. Allowed us to input on the design for the panels on the house so it would blend in and not stand out. Always answered calls or returned them promptly . He sold us on ION Solar

1 week ago

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Verified Customer

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Craig Score Willard, New Mexico

The team was fantastic from start to finish. So thrilled with the work done here and the pricing. We pay under $10/mo with solar for our electricity bill. Everyone should use solar in NM. The rebates on our taxes were well worth it as well. Other companies we compared couldn’t match ION

1 week ago

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Verified Customer

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Kristin Newberry Las Vegas, Nevada

I can only comment on the process because I just turned it on last week. The ordering, prep work, permitting, and installation went very smoothly. ION took care of everthing and reported every step of the process as it happened. With the current state of the world and uncertainty of energy costs, I'm glad to have my rates locked in for 25 years. Thanks ION!

3 weeks ago

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Verified Customer

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Richard Mendoza Mc Kinney, TX

My experience with ION Solar was extremely positive and low stress. Every member of thwir team kept me informed through each step.of the process and handled everything for me. The only thing I had to do was contact my electricity provider to switch to a solar plan. The installation of the panels went without issue and I have not experienced any issues with the panels during 5+ years I have had them. I highly recommend ION Solar if you are thinking about installing panels. I hsbe no regrets Gping solar and choosing ION to help me do so.

4 weeks ago

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Verified Customer

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Laura Stubbs

ION solar chose me😁 I am new to the Oregon area, but have had solar for the past 15 years at my previous residences. Have always been curious about solar here in Oregon because of weather patterns. Sat down with the ION representative York Hayes and discussed options for my house and exposure. Spoke with neighbors who have solar and decided that it would be a benefit to me and a benefit to our energy system. They have been nothing but professional, and have walked me through every step, and kept me informed on every single step of the way to getting my system activated. Actually impressed because it has taken a lot less time than my previous experiences.

1 month ago

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Verified Customer

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Jesus Rodriguez

My experience with ION Solar was a mix of positives and frustrations. Initially, the sales representative explained the system well—he outlined my potential savings, the number of panels, and even mentioned a tax refund that would keep my payments steady. However, the refund didn’t match what I was told, and my monthly payment jumped from $187 to $270. That was really disappointing. On the plus side, the system itself is performing amazingly—my energy savings are noticeable, and once installed, it works great. The installation took longer due to permitting issues, but overall, the system is solid. Just be cautious with the financial expectations.”

1 month ago

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Verified Customer

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Jerry Stewart Columbus, Ohio

I don’t know where to start really. My experience with ION was fantastic. From the rep to the actual installation. Every one I dealt with was very helpful on all my questions. It’s our future. Why not get it started now 🤷‍♂️

3 weeks ago

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Verified Customer

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Stacey Loflin Occoquan Historic District, Virginia

This is an amazingly wonderful company from the time they knock on your door thru the end of the process. It was quick, easy, seemless...they handle everything . They are all respectful, kind courteous, and thorough. The constant

3 weeks ago

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Verified Customer

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Michelle Cote

Carson genuinely wanted to save me money each month, quickly answered all my questions on the contract, and was very informative throughout the whole installation process. Everyone from ION that was part of the process was amazing. I give a special shout out to Dan who painted our conduit and went out of his way to find the right color to match the house Amazing experience overall

1 month ago

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Verified Customer

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Brady Sabyan

Ion was a name I knew had been in the solar industry for awhile and when Justin told me how things had changed with how the power company was involved in producing more solar energy through home panel systems it made it make sense. With the rise in electric bills in Virginia it was the best option for securing affordable energy for my home well into the ever changing future.

1 month ago

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Verified Customer

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Timothy Esler

The process was seamless from beginning to end. The information Ion Solar provided during my consultation was thorough and accurate. I never felt pressured into making any decisions, which is huge for me. I love that my electric bill is so cheap compared to neighbors without solar who pay hundreds of dollars each month. Definitely worth the investment.

1 month ago

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Verified Customer

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Roosevelt Finney

First of all, I have 7 years of experience on designing and manufacturing photovoltaics aka solar panels. I choose ION solar because I knew they were being truthful and honest as opposed to telling me just what I want to hear. I haven't had any issues at all since the install which was late 2020, early 2021. My only regret was and still is, not getting more panels. When ION solar first visit my home, I was only 2½ months in on being a home owner. With that said, it was estimated that I needed 12 panels you cover all expenses from my power company. Being that I only being in the house for 2 months, the estimated amount of panels needed for my home was off. I actually needed more. My ION salesperson warned me that this estimate could be off because there just wasn't enough months of living in my home to give an accurate estimate. This is my only and biggest regret. Since get ION solar I have experience power bills a fraction of the price they would have been if I had no solar at all.

2 months ago

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Verified Customer

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George Stevens Dallas, Texas

Installation was on time. Installation complete. Waiting for XCell inspection, Thornton inspection. Hardly wait to throw the unit switch.

3 days ago

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Verified Customer

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Aaron Cox Aurora, CO

It has been the simplest process. Far and away more simple than I could have imagined. Jeffery and especially Marcel, have been very responsive every step of the way.

1 week ago

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Verified Customer

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Mark Weber Washington, District of Columbia

I’ve had the solar panels for many years and they’ve been totally problem free. The customer service folks are a delight to talk to. The panels work very well and put out a lot of electricity. Highly recommended!

2 weeks ago

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Verified Customer

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June Lewis

Ion Solar made the whole process pretty easy from start to finish. The team was professional, explained everything clearly, and kept me updated along the way. Installation went smoothly, and the system is already making a difference in my electric bill. Overall, my experience was very good and I’d recommend them if you’re considering solar.

1 month ago

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Verified Customer

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Dwight Sybers

I have had great service with ION and have saved thousands of dollars every year ! My neighbors all complain about their bills and they are getting worse ! Some months my bills are 0 with credits going to the next month! Well worth the investment!!

1 month ago

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Verified Customer

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Teresa Rosser

I was really impressed by their professionalism and how they handled all the permitting processes and all the way through installation. It was quite seamless. I would give a 5 if I would have been told I couldn’t ever go off the grid (if I was told that I don’t recall it). But apparently that is something PG&E just doesn’t allow. I can buy a “house size” battery, but that is quite expensive, my 1,054 sq ft was estimated at $21k. WAY out of my price range! Other than that I was very satisfied with the whole process from beginning to end. I would recommend, ION Solar, and have!

1 month ago

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Verified Customer

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Daniel & Cheryl Petersen

Great sales service- Great overall customer service- the team who installed the panels were very professional and friendly and most importantly knowledgeable. Play the savings will be substantial over the years to come as electric prices increase!

1 month ago

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Verified Customer

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Patricia Bruntfield

Really love this company. Everyone very professional, helpful and supportive. When I first signed up they did everything - confirned roof and electric was sufficient to move forward. Did the heavy lifting so to speak with getting approvals. Followed up even after a year of use.

1 month ago

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Verified Customer

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Matthew Timmons

Easy process, low pressure sales pitches, and pure honesty from ION. I have been happily a solar user through them, and will 100% be using them again in future homes in the Las Vegas area. P.S. I'm thinking a few other installers have changed to this method, but ION is the best when it comes to the exterior esthetics, by which I mean the electrical conduit is tucked and routed so as not to look like an eye sore, the way other installers cheaply build out a home solar array.

2 months ago

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Verified Customer

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Salina Dominguez

I met Richard Egger's when he came to my house to explain about ION Solar. He provided answers to all of my questions and discussed the benefits of Solar energy to the environment and to my cost of living. Everyone who worked on the project was very helpful and friendly. If I had any questions, they would provide the answer to my satisfaction. I have been very happy with ION Solar since the completed installation and activation with Dominion Power.

2 months ago

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Verified Customer

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Christopher Fulop

We loved just about everything with Ion Solar. They were always pretty responsive and quick to resolve any issues or answer any questions. They people we talked to had great customer service skills and were super kind They were able to schedule a removal and a replacement within two weeks after eventually getting ahold of the scheduling department. The solar panels are on and look great, they did it in two days, which was also amazing. The only reason I chose four stars is because on day two when they called to say, they were on their way. I let them know they had left some brackets on the back part of our roof. They reassured me they would do a walk of both the roof and the grounds to be sure nothing was left behind. I wasn’t home when they finished and sure enough they left several items of trash, including a monster can in our back yard and the brackets are still on the roof where they dropped them. I would definitely work with Ion again, but I just feel an honest review is best policy,

2 months ago

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Verified Customer

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(Paige) Catherine P Coughlin

I chose to work with Ion Solar because my sales representative was very knowledgeable and thorough. He never made me feel pressured to get solar panels and answered all of my questions. During the process, the entire team has been amazing and highly professional. Communication has been excellent. I also greatly appreciate that they completed the application for my HOA for me.

2 months ago

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Verified Customer

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Ronita Gaines

From start to finish, my experience with Ion Solar was outstanding. The process began with Stacy, who was incredibly thorough, patient, and knowledgeable. He walked me through everything step by step, answered every question clearly, and truly took all the guesswork out of going solar. There was no pressure — just transparency and professionalism. The installation team was equally impressive. They were punctual, organized, respectful of my home, and worked efficiently while maintaining a high level of quality. It was clear they take pride in what they do. A special shout out to Stacy and his team for making this such a smooth and positive experience. If you’re considering going solar, choose the best — and that’s Ion Solar. I highly recommend Stacy and his team for anyone looking for a professional, trustworthy, and top-tier experience.

3 months ago

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Verified Customer

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Kim Dana McQueen

ION solar was great from beginning to end. They took care of every detail! All the paperwork, inspections and documentation was handled by them. Also, they were very communicative throughout the entire process. They would send me text updates and emails telling me what was happening and what all the next steps were and if I had any questions, they answered my phone call immediatly! Very great group to work with and all the guys that came to my house throughout the process were so kind and very helpful! Devon, one of their electricians even helped me screw in a lag bolt by the roof so I can do Christmas lights next year! I can't reach my roof and since he was up there, he obliged! As a single mom, I was very grateful for the help from Devon, Megan and all that were involved. They made the process very easy and seamless!

3 months ago

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Verified Customer

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Donna Bennington Newberg, Oregon

We are participating in the ION lease program. The whole process has been simple and moved quickly. Very pleased!

3 days ago

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Verified Customer

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Katherine Willert Yorkville, IL

Braxton & another were talking to homeowners throughout neighborhood. We have talked of getting panels since we moved in. Loved their pitch & we were sold.!!

2 weeks ago

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Verified Customer

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Jeff Thomas Willard, New Mexico

Ion solar was great! They did excellent work at a very good price. We have had the system for seven years now and have not had any problems. I would definitely recommend them.

1 month ago

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Verified Customer

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Dennis Lopez

From meeting Frankie on day 1, to the consultation with Joe and the Installation with Alex, the entire process has been seamless. The entire team has been very efficient in getting their part of the process done.

1 month ago

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Verified Customer

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Lezlie Hall

A rep came to my door advertising ION, and as I had wanted solar panels, it seemed like good timing. I was very happy with the service and the product, and am particularly happy with the major reduction in my electric bill.

1 month ago

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Verified Customer

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Wesley Washington

We never heard of ION until one of your employee came to our door. After a short conversation we decided to sit down with someone to hear more about it. The person we spoke to was Lamar. He is awesome!’

1 month ago

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Verified Customer

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Andrew Coulter

Took quite a while to get install scheduled and completed. Once underway was very efficient though. Happy with service provided thereafter. A little concerned that if we have to have our roof re-shingled that it will cost a ton to have panels de/re-installed

1 month ago

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Verified Customer

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Christian Gavidia

No upfront cost, they communicated regularly and gave step by step feedback of the whole process. Very easy to work with . The install crew that put in my panels were very nice and very fast and efficient.

1 month ago

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Verified Customer

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Billie Reader

The whole ION team made the process so easy, they dealt with the HOA submissions plus all local signs offs. The team kept in touch with me at each step and sent me reminders for each visit to make the process seamless. They made getting off grid very simple!!

2 months ago

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Verified Customer

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Marie Greene

Emily the salesperson was very knowledgeable and explained everything in a manner that was understandable. She also got back in touch anytime I had a question and assisted us through the entire process. Couldn’t have asked for better customer service.

2 months ago

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Verified Customer

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Donald Reinert

I chose Ion to install my solar panels several years ago. I have now chosen them to install batteries. I want to be less dependent upon the grid. I like the fact that the installers are actual employees and not contracted out. The entire process was managed well and I have been pleased with the results. I made a very good decision.

2 months ago

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Verified Customer

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Juan Gonzalez

We chose Ion when we had our solar panels installed. Their representatives were always available to answer our questions. The installation went smoothly, our system was commissioned and put into service soon afterwards. Very happy with our solar panels, and the support we’ve received from Ion!

2 months ago

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Verified Customer

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Margie McSweeney

I truly appreciated my sales representative Nahkeem Wood who provided great communication and support as my project manager. The Electricians and Installers were timely, professional and skilled for the installation of this solar power system. I do highly recommend this company.

2 months ago

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Verified Customer

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Tommy Luker

ION was the most honest Solar company that we got estimates from. Very professional on our insulation, backed up everything they told us. We are very happy with our Solar system , our bill usury runs between 29 and 40 dollors per month with 3100 sq ft home.

2 months ago

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Verified Customer

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Glenn Prescott

We have had Ion Solar for about three years. When my friends share about their heating and cooling bills, I am even more grateful that we made the decision to go solar. We have had no problems and appreciate the ongoing reliability of our system and keeping our energy costs low.

2 months ago

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Verified Customer

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Kirsten Ripley

It’s been several years since I have had Ion solar install my panels and I’m so glad I did. Dean Rolle and the Ion technicians were awesome. Dean explained everything and answered all my questions and I asked a lot of questions! Everybody now is talking about their high power bills and mine is steady as when I got the system installed.

2 months ago

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Verified Customer

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David Bogan

In 2021 Ion Solar convinced me to explore solar on my house. I was concerned that solar panels were too expensive but they ran to numbers with me and I agreed to try it. I haven’t paid an electric bill since mid 2021, Solar has been exceptional for me. Thank you Ion Solar!

2 months ago

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Verified Customer

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Mario Perry

We were excited to learn the process for installing solar panels no longer required homeowners to front the cost. Everyone from the initial solicitor, Aiden to the sales rep, Seth, to the team that followed up and took care of the entire process of getting permits and such were amazing! They communicated every step of the way. Once everything was approved, the install of the actual panels happened quickly. But, the process of having them hooked up electrically and actually turned on (which has yet to happen) was arduous and very frustrating. They cancelled the appointment three times!! The first because the electrician didn’t have the right equipment, and the second two due to unsafe working conditions because of the snow. However, they kept asking to schedule the appointment despite the snow still being present. When the electrician finally did come, he was wonderful, but we were very unpleasantly surprised to learn of the size and required placement of the equipment. We were originally told a box would be put next to our existing exterior electrical equipment. Once on site, we were told that wouldn’t meet regulations and the only option was to put it on our brick chimney. It’s a terrible eye sore - one we weren’t prepared to have. Alas, we are looking forward to start saving on our electric bill now and even more so in the future as costs will only rise from the power companies.

2 months ago

ION Solar Reviews

Summary of Reviews