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ION Solar Reviews

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9.9

Overall Score

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Paul Aurora, CO

I never even had to contact them. They were ahead of the game, let me know the next step every time. It was kind of seamless. They did what they told me they were going to do, and it was done. So far it seems to be good quality.

3 years ago

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Christopher Aurora, CO

When I was shopping for solar, they were the best price, although it has gone up now. They were very helpful with my last claim. I got a phone call right away to let me know what all was going on at the time, what was needed, and what was going to happen.

3 years ago

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Charlesq Buda, TX

They were very quick to reach out when I had any issues or brought up any concerns. It took about a day for them to install the solar itself and then the battery took another a couple of weeks for completion. It's some of the industry's best equipment. They were good overall just had some issues with my specific installation that they still haven't really addressed.

3 years ago

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Michael Buda, TX

It's pretty durable and it's nice equipment and stuff. Installation process went pretty smoothly. I didn't really have that many issues. They did have to replace a couple parts after they came and installed it initially, but it wasn't really a big inconvenience. I had some problems getting a hold of my representative for my solar and stuff like that because it wasn't completed like they said it was.

3 years ago

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Terry Aurora, CO

They are very responsive and get back to you and help try to problem solve as quickly as we can. Install was seamless. Didn't even realize that they were there. My coworker has a system from a competitor he has more panels than I do, and my system outperforms him on a daily basis.

3 years ago

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Susan Aurora, CO

They were fantastic from beginning to end. I was impressed with sales, install, everything and the way they communicated along the way, the way they came back when there was an issue. I mean everything. I thought it was outstanding.

3 years ago

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William Buda, TX

It was a smooth transition with installing. I did notice one thing when they were initially installed, I guess they did them too high and they had to lower some of the panels so all of them would fit because I had I have 36 panels. So they had to shift a little bit, but I mean other than that, there weren't like unnecessary holes in the roof or anything like that.

3 years ago

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Daniel Buda, TX

It's saving me a bunch of money and I haven't had any issues with it yet. There were several times I would reach out to the customer support representative that was assigned to my project and they did not get back to me and then it turned out that the individual didn't work for Ion Solar anymore, so my account didn't have a representative assigned to it and so I was talking to nobody. I understand that things fall through the cracks or whatever, but I there was a period there where I was asking questions and looking for answers and was not getting them for quite a while.

3 years ago

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Freddrick Manitou Springs, CO

I really didn't know much about solar and Ion Solar came out and they had a great presentation to let me know the advantages and the benefits of having solar. They came, set everything up, gave me an app and showed me how to use the app to monitor everything, so it was just great fit.

3 years ago

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Israel Buda, TX

It went super quick, to the point that I had left for work, by the time I got home, the solar panels were all installed. They're very comprehensive, easy to use. We just had an ice storm, so very durable because I've had no issues with my equipment.

3 years ago

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Sam Dazzo Albuquerque, NM

Well I advised Ion that we have a home owners association that requires any structural changes to be submitted to them first and they stated they were aware and would send the plans to the homeowners association and now a year and half later I have been fined hundreds of dollars because that was never done. According to them. I can no longer pull the plans and have contacted ion but haven't gotten a response. In addition, I was told I got state tax breaks but I am unable to get the state tax breaks because I need a certificate of installation to provide to the state and have emailed and requested help getting that and have never received a response. It seems like customer service is great prior to installation, but then gone after

3 years ago

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John J Cormier Rio Rancho, NM

The whole experience was pleasant. Level of communication was outstanding! The only thing I would not rate a 5 star would be the app I downloaded for my system. It gives minimal information, and is not a robust tool for the consumer.

3 years ago

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Norman Albuquerque, NM

I am totally satisfied with the process that we have gone through. At this time we have not completed it because I have asked for a delay and they were willing to give it to me. ION Solar was the only company that offered it to me the product at a price that was less than what my current bill was.

3 years ago

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Noah Albuquerque, NM

They were very proficient at what they were doing and they took care of our the work with the homeowners association. They did all the legwork and I didn't have to do anything. They were very professional. We don't have an electric bill, so we don't pay anything other than the the hookup cost. And we don't have any problems with the system so far.

3 years ago

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Anonymous Albuquerque, NM

The workers were very efficient and friendly. It went very smoothly. We have encountered some issues with our electric company here in regards to getting a transformer capacity increased and also wa are now on hold for our final inspections and ION has kept us informed throughout this process.

3 years ago

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Stephen Albuquerque, NM

They stayed in contact with me during the installation process and kept me in the loop on everything. They came into a couple of engineering problems that they didn't anticipate and they were able to fixed that right on the spot and so I was very pleased with it. It works well.

3 years ago

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Jennifer Albuquerque, NM

They answered all the questions that I have every time I called in, they helped me out right away. It went really well. They set a date, they showed up on time. They called ahead of time because I lived so far out and they were done within a day. It's great quality.

3 years ago

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James Albuquerque, NM

I haven't had any problems or any issues with it. The installation process was very easy. They were here bright and early, had all the work done real quickly and it went very smoothly. I've had positive feedback every time I've talked to anybody.

3 years ago

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Kamil Albuquerque, NM

We've had no issues with it. Everything works like it's supposed to. The installation process was very simple and a smooth process. Everything happened when it was supposed to happen and it was just a very easy process.They were easy to get a hold of and they always got right back to you and were very professional.

3 years ago

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John Prioleau

Very professional and trusted. I will recommend ION to my friends.

2 months ago

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Linda Gower

It was something that could possibly save money and enhance the value of my home.”

3 months ago

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Michelle Fitzgerald

Tyler is the ABSOLUTE best!! Very knowledgeable and always very quick to respond!

3 months ago Edited November 20, 2025

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Calvin Andrus

Product and service are extraordinary. Customer service is courteous and friendly.

3 months ago

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Sandra Rohde

Everything went smoothly. Ion did a great job of keeping us informed during the whole process.

3 months ago

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Opendoor Property Trust

The sales rep was friendly, honest, and professional. The product delivered as described

3 months ago

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James Preston Iii

Friendly staff and easy to work with. Overall very happy with their product and service.

3 months ago

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Corey Sadowsky

The process was very simple and straightforward. Everyone I interacted with was friendly and professional.

5 months ago

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Gregory Sanders

The process went smoothly, they kept us updated throughout the whole process and the installation process went off without a hitch.

5 months ago

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Sherry Pritchard

I love that I don’t have the hefty electric bills each month and highly recommend ION Solar. Trust me, you won’t be disappointed.

5 months ago

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Peter Ingle

Competitive price and an honest company. They did what they said they would do and kept me informed the whole time. Would 100% recommend.

6 months ago

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David Schuyler

Since having my solar panels installed, my electric bill has been significantly reduced. I highly recommend ION Solar for your solar panel needs.

6 months ago

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A.A. Navarro

ION Solar and uts representatives have been upfront and forthright from the beginning. Professional always and friendly.

7 months ago

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Den B

Ion did an awesome job at installing my solar panels. They were very helpful, quick and friendly every step of the way. Highly recommend them!

7 months ago

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Happy Solar

Great value. They make buying easy and the system is reliable and saves a ton of money. I have the cheapest bill on the block.

8 months ago

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Hattie Corpening

I like the way my panel look up there. It looks very nice. It’s a change to my house. They were good guys doing the work. I thank you

8 months ago

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Mary Gordley

How efficiently and smoothly all the steps went to get solar panels. I especially liked the updates received to know where we stood in the process.

8 months ago

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Chirag Acharya

Great Service and helpful people. The installation was done on time and in a professional manner. I received timely updates from all the teams involved. Thank you ION Solar

8 months ago

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Djuwon Baskin

Ajay and his team have been very communicative about how the process works and they’ve kept me up to date on all the details that happen in the background

9 months ago

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Robert Johnson

Throughout the entire process we have been very impressed from our advisor to the install team. We couldn't be happier. Can't wait to see it in operation.

9 months ago

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Gene Speyer

We have been with ION for 3 years now and everything from the sales process, installation and any support we have needed along the way has been excellent.

9 months ago

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Roderick Roman

Great products and amazing service. Fast to respond and work efficiently for their clients with utilities! Would recommend them to anyone looking to get solar!

9 months ago

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Donnarae Stevens

Ion solar works with me from signing contract through installation and the process of getting inspections after completion till can start using solar power

10 months ago

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Joe Martinez

During this process everyone I have come in contact with has been extremely positive helpful and professional thanks to the whole ION team awesome job

10 months ago

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David Richardson

Such a great product and cost savings. Cannot believe the cost savings, going from $230 a month to between $15-$25 dollars a month. Highly recommend.

11 months ago

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Constance Nance

Best company with the most honest employees who walk their talk. I would never recommend a business who doesn't offer support after the sale. They do!

11 months ago

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John Harmon

We have had an excellent experience with ION Solar. We are very happy with the installation, the very large savings on out electric bill and post installation questions.

11 months ago

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Kiki Chuong

Everything was great from initial consultation to the install. I would highly recommend anyone to go with this company. So far we are satisfied with having solar.

11 months ago

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Ralph Chavez

It was a great experience from beginning to end. Very knowledgeable and explained the entire process. The installation went smooth as well. Great experience and recommend

11 months ago

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Anita Parker

Very nice and professional and experienced person explaining everything and making sure I was able to understand everything about the solar panels system. I would recommend him to others too.

5 months ago

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Jorge Zuniga

The most important thing is that they’re all very professional and very knowledgeable people who are very knowledgeable about their work and how they work with great pride in what they do.

1 year ago

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