ION Solar: Read 2,134 User Reviews From Real Homeowners

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Verified Customer

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Virginia Thompson

Ion Solar has been fast and efficient from start to finish with our transaction. From introduction which started with Kevin, Vaso for financing and scheduling to Miles and Joshua with actual installation. The behind the scene IT crew who communicated with me regularly via email or text messages were awesome and not pushy. Great system in place!

1 year ago

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Verified Customer

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Marie Reddish

Thorough installation process. Immediate response for any issues. Great product! I literally haven't paid for electric in May or June in Virginia Beach and I have a 2-story home. My solar panels produced enough electric to keep my A/C set to 73 degrees in these hot months.

1 year ago

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Verified Customer

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Orion Looney

The team at Ion had been very informative and transparent with everything they are doing. They call to give regular updates and their on site techs are extremely friendly and knowledgeable. They go far beyond what their competitors have shown me. So happy I switched to them.

1 year ago

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Verified Customer

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Bryan Gonzalez

Brandon was very helpful I had different companies come by and sell me there product but I was not convinced. Brandon explained everything and made me feel comfortable on going with ION SOLAR it’s been 3 years since I got it installed and I don’t regret it. Process was smooth.

1 year ago

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Verified Customer

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Jason Foster

Ion Solar was very professional. They answered all our questions about the process and the incentives. The loan process and the installation went smoothly, and two years ago when we had hail damage, the process for removing the panels to replace our roof and then putting them back up was as simple as could be.

1 year ago

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Verified Customer

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Christian H

The customer service provided by my company contact, Jacob, was the shining star of working with Ion. His availability to answer questions I had initially as well as direct contact with him to ask questions along the way. The process was fast and easy, from signing up to the installation, which only took a few hours.

1 year ago

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Verified Customer

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Reynaldo Mendoza

From the initial consultation to final installation, the process was smooth and professional. The team walked us through everything, handled all the permits, and kept us in the loop through the process. Ion solar is worth checking out if you are looking into solar.

1 year ago

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Verified Customer

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Pure Deed

The whole process was well coordinated, staff responsive and accommodating. Did not take significant time away from my day-to-day activities. I like the app that shows me how much electricity I have been using and that also gives tips of mindful energy usage in general.

1 year ago

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Verified Customer

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Vikas Sharma

Ion Solar did an outstanding job on my installation. The process overall was very smooth and easy. They took care of all of it and created great documentation that I submitted to my HOA. I haven't had any issues and have saved around 80 percent of my prior electrical bill.

1 year ago

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Verified Customer

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D.B.

We had a great experience with our solar install with ION Solar. It's been 3 years now and we've had no issues. The savings on our electricity have been fantastic. Even if electricity prices increase, we wont have to worry about it.

1 year ago

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Verified Customer

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Maria Clarke

Everything was easy, the installment, the set up and ion has been very informative from throughout the entire process. The only downside is waiting for it to be approved and officially turned on. They came and went about two weeks ago. And yet we are still waiting for it to be turned on.

1 year ago

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Verified Customer

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Daniel Stover

My sales rep, Lauren, rode side-by-side with me from start to finish. She kept my updated on statuses of approvals and work schedules. Thorough follow and follow through was the theme of the entire project. It's still very recent since my installation so I don't want to comment on value or quality at this time.

1 year ago

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Verified Customer

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Jennifer Trujillo

Excellent service. Everyone was helpful, patient and most of all honest. I have had my solar for over a year and couldn't be happier with our decision to use ION. If you want the most for your money give Robert and his team a call.

1 year ago

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Verified Customer

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Shannon Whitney

Great service from beginning to end! Sales was very well-educated and informative, and not at all pushy. The installation crew worked quickly and cleaned up afterwards. Financing was also a breeze and very easy-going. The process has been well executed and thorough. 100% recommend!

1 year ago

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Verified Customer

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Mary Lockard

I have had my ION solar system now for 4 years. It has been one of the best investments I’ve made for my house and my financial life. I have no electric bill year round and my home is strictly electric. I highly recommend ION as a company as well. I have had a great all around experience with them.

1 year ago

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Verified Customer

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Kelsey Howard

Matthew was very honest and open about the entire process and what we were signing up for! The installation team was done with our install within 4 hours. We were shocked! They were very clean! It was quite the process to get HOA approval but with Matthew’s help we got it all taken care of before install.

1 year ago

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Verified Customer

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Derek Irion

Robert came with a great presentation and explanation of the system we were going to get. He try moving extra stuff on us . Just the system we needed to make our house efficient. The team came in and do a great job and even came to check after the system had been running to see how it was going for us. Solid group of individual's.

1 year ago

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Verified Customer

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Francisco Gonzales

Had a great experience with ion solar team. From customer care to reliable service they were amazing. The communication was great, they were very knowledgeable and answered all my questions promptly. Shout out to Hollie she really streamlined everything for me and was very helpful along the whole way. Thank you ion solar your team was amazing.

1 year ago

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Verified Customer

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Carol Couch

I worked with Eric several years ago to install my solar panels. He could not have been more helpful or knowledgeable. The guys who did the installation were efficient and professional. Overall the best! Every month when I get my electric bill, I am grateful for Eric’s help - not to mention every time I think of reducing my carbon footprint.

1 year ago Edited May 19, 2025

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Verified Customer

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Christina Ayuk

ION Solar provided us outstanding services. They were highly professional and attentive to our needs. They kept us informed through out the whole process. We are extremely happy to have installed our solar system with ION Solar.

1 year ago

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Verified Customer

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Lorilyn Phillips

So far so good …!! Frankie D & Brandon were on point in the sale of my solar… Many questions answered, the incentive, the savings, & the referral system… ION is a great SOLAR company to go with- along with the installation crew - all were super nice & informative!!i looking forward to the lower power bill !! Thank you ION…

1 year ago

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Verified Customer

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Cyril Jarrett

They came in on time, and set up everything neatly. The process was smooth. The electricians were almost too meticulous and enthusiastic but the technicians were doing their bestto keep up the great attitude. It was a job well done, though.

1 year ago

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Verified Customer

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JW

Priced competitively, solar performing at or above predicted. Installation went smoothly. Two stars off for post-sale customer service. There was an error in our sales contract. After multiple calls and emails (nearly all were ignored) over the last 3 months, I *think* it's being addressed/corrected. If it actually gets corrected, I will change to a 4 star review. 4/30: Changing from 3 stars to 4 stars, as the problem has been corrected.

1 year ago Edited May 1, 2025

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Verified Customer

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Richard Schlorff

The Ion Solar Team took the time and listened to my concerns about the project. Afterwards, they addressed my concerns and now I have solar power and no electric bill. The Team communicated with me every step along the way, start to finish.

1 year ago

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Verified Customer

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James Geizura

This was my second experience with Ion. After having 12 panels installed 2 years ago, I had 6 more put on. The 12 was adequate for my needs at the time, but I purchased an EV and needed more. I would recommend to anyone to think about future needs when making your initial purchase.

1 year ago

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Verified Customer

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Michael Rosenthal

The sales rep was amazing and answered all of our questions. The installation was easy and fast. We never felt alone and always has someone from Ion next to us during the process. We love the solar panels and wish we installed them sooner. Great company, very professional and amazing product. Don't miss out.

1 year ago

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Verified Customer

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Elizabeth Hernandez

ION Solar are a very knowledgeable team. They take their time to educate you on solar panels and with out any pressure they let you make the right decision. I highly recommend you with the best for your Solar panels solutions.

1 year ago

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Verified Customer

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Jorge Escalera

They are very professional very clean nice people to talk to. They gave me a bunch of information about how my solar panel is gonna work. Also, they gave me a bunch of information to about how to get my rebate from the government and how much I’m gonna be saving on my electricity bill thank you so much

1 year ago

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Verified Customer

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Jie Luo

We installed ION solar back in early 2020. They having running smoothly ever since. Never had any single problem. The app is easy to use and shows clearly how much power the panels generate and how each panel functions. Totally satisfied!

1 year ago

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Verified Customer

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David

The entire process was handled very professionally and successfully. From the initial sales presentation by Cameron B through planning, permitting, installation, and activation it was seamless. . Cameron kept me informed, as did the entire Ion team each step of the way.

1 year ago

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Verified Customer

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Gregory Margos

Steve with Ion Solar was great to work with, the process from start to finish took less than two months. The installation team had the panels installed in one day and they did a great job. Panels have been up for 5 months and have been significantly reduced our grid dependency.

1 year ago

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Verified Customer

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Carol Barbeau

Loved the entire process. I was told how the project was going and how long every step should take. Always done much faster then was suggested. The crew that installed was polite and every respectful. The electrician was very personable and I enjoyed talking to him as he worked. Everyone was knowledgeable and friendly. Great experience!

1 year ago

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Verified Customer

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Austin Pierce

ION made a seemingly overwhelming process, hassle free. The ION team from Mike that came out for our initial visit to Ayjia that kept us updated on the whole process were very quick to respond to any concerns or questions we had. I have recommend ION to several family members and friends, if you're going solar, I suggest going with this team!

1 year ago

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Verified Customer

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Tyler Weinischke

We were approached by ION when we purchased our home and it is one of the best decisions we could have made being new home owners. Not only has it saved us money, which as a family of four is always a win, ION made it easy to have removed and re-installed after having to have our roof replaced after a hail storm.

1 year ago

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Verified Customer

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Vercenia Scarbor

I love that the paperwork wasn’t complicated and that my Rep explained the process very well. Justin was very patient when it came to answering all our questions and concerns. I felt that he was honest and was not just looking to make a sale and we appreciated that.

1 year ago

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Verified Customer

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Jason Clancy

Brandon is a professional salesperson and clearly explained the solutions that Ion Solar offers. He was able to answer my questions, which often went beyond just the presentation he came to me with. Brandon made the process of working with Ion Solar extremely easy!

1 year ago

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Verified Customer

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Scott Neischel

We have been ION customers since 2019 when we had 35 panels installed. We enjoyed the panels so much we added 4 more in 2022. ION has always been extremely helpful and have fixed every concern we had to our satisfaction. We love not having an electric bill at all.

1 year ago

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Verified Customer

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Shelly Hanafin

Chad and his team got the job installed up and running in No time! Answered any and all questions I had ,and also advised me on how to deal with / inform my electric company of the installation. System was installed in 2020 and have had no issues.

1 year ago

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Verified Customer

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Juan Cerrillo

We’ve had our Solar array since June 2018, we had some issues of our system not producing and Ion helped us get with the inverter mfr to get it replaced and back on line, they did a great job staying on top of the situation.

1 year ago

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Verified Customer

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Jarrod

Really nice project from the start to finish. Communication was great. The process takes awhile but it is all communicated clearly so I know what is happening. I love having these solar panels and Ion Solar was such a good decision.

1 year ago

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Verified Customer

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Pat Negus

They are an easy company to work with and give exceptional service. I am so pleased to have gotten my solar installation. My electric bill is less than $200/year ! And most of that is to remain connected to the grid as I do not have battery backup.

1 year ago

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Verified Customer

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Melisa Lundgren

Everything from the initial meeting with Spencer to the set up of the solar panels was easy. I had a sound coming from the roof when it was windy one day, not long after the install and they came right back and fixed it. I haven’t had any problems and it’s saving me money which is the best part!!

1 year ago

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Verified Customer

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Anthony Boltes

Working with them has been pleasant our electric company was the only real problem we have had and the weather not cooperating as roughly 6 months later and my solar panels are still not turned on. But that’s not ions fault. Overall very positive experience.

1 year ago

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Verified Customer

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Taylor Ley

We had a lot of questions, were very apprehensive to go solar and held ION accountable every step of the way. They were very accommodating and patient with us and we are extremely pleased with the outcome. Our salesman, installers and customer service experiences have all been above satisfactory and were very happy we decided to go with ION.

1 year ago

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Verified Customer

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Rena Lanari

Going solar was the best decision for us, especially with energy prices rising as they have been. Ion Solar was impeccable throughout the entire process! Everything promised during the sales pitch was delivered, their communication was excellent, and the system is working perfectly.

1 year ago

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Verified Customer

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Kelly McKenzie

Very smooth process from sale to inspection. This team never leaves you in the dark regarding the stage of the project and what to expect. I have yet to deal with any customer service issues, so right now, I definitely recommend ION Solar for your solar project!

1 year ago

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Verified Customer

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Yesenia Fuentes-Colin

It's been great! The look of our solar panels are slick and modern qe love them. There customer service is awesome really feels personal any concern or problem that I have is fixed right away thank u Ion we are happy customers.

1 year ago

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Verified Customer

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Jay Geraci

Panels were installed along with an electrician on site, went up faster than I expected. There was a difference noted with the power bill for sure. However, we found out that we had a defective microinverter. A tech came out and found that some of the panels were labeled wrong, but she found the culprit and ordered a new one that showed up after a week. I took 3 calls to finally get another tech scheduled, which ended up being the same tech as before. She got the microinverter installed and checked everything before she left. As of right now everything is working perfectly👍🏻

1 year ago

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Verified Customer

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Julia Fraser

I’ve had a few solar sales pitches but Ion felt different. They explained everything clearly, took time to listen to my needs, and were very responsive when I had questions. The system is up and running and the process was smooth and relatively painless. I recommend Ion for your solar needs.

1 year ago

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Verified Customer

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Edelmiro Arroyo

From the start this company extended every opportunity to succeed and stay on schedule. Worked efficiently with HOA management and secured all the required signatures for processing. The installers were also very professional in every way!

1 year ago

ION Solar Reviews