ION Solar: Read 1,207 User Reviews From Real Homeowners

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Aurel Kraft Las Vegas, NV

The process of applying for and getting solar panels was very easy with ION. I felt informed throughout the entire process and their team took every opportunity to check in with me and ensure I felt confident throughout. I would recommend them to anyone considering getting solar panels for their home.

3 years ago

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Benjamin Moeller Castle Rock, CO

Ion Solar is great! From the initial meeting to now having our solar installed and working, I could not be happier. Jason D. and his team did a marvelous job! Every promise was kept and there were zero issues. Go with ION and you will be a happy customer.

3 years ago Edited September 14, 2021

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Carlos Del Rio Albuquerque, NM

ION Solar is a great company. Every step of the process was explained in great detail. Any questions I had were answered. Our salesman was superb and always answered his phone when we called and took as much time as we needed to feel comfortable making our decision to go solar. We are extremely satisfied.

3 years ago

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David Sabo McKinney, TX

Very happy to have chosen ION for our solar system. From our first sales pitch up until putting the system on-line, everything has gone smoothly. Great communication from start to finish. Am recommending them to eveyrone I know.

3 years ago

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Trinity Penny Richmond, VA

Everyone I came into contact with in person and/or on phone was very pleasant and helpful. My energy advisor, Brandon J. is absolutely amazing. He answered all my questions and is still very prompt getting back to me even after my system is installed and operational. My experience with Ion has been excellent. I would recommend them to anyone.

3 years ago

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David Bonham Denver, CO

As a small business owner I truly understand the importance of customer satisfaction and experience. ION consistently provided my family and I with updates, notifications and made the process relatively simple. All fields of the business and process were at the highest quality. Could not ask for a better experience.

3 years ago

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Robin Baltimore, MD

Ion solar is the best! These guys come in and do there job and their gone. Except for a little bit of noise I didn’t know they were there. They never bothered me one time and they left my yard very clean. Give these folks a chance you won’t be disappointed!

3 years ago Edited September 14, 2021

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Timothy Sileo Georgetown, TX

So happy to have a solar installed on my house and with the electricity I've already been producing it was a great decision. The process with Ion Solar was very smooth and everyone at Ion was super helpful guiding me through the installation process. However, I'm knocking one star off (for now) as there could have been one extra step to double check with HOA approval before scheduling install date but that is both on me and Ion.

3 years ago

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Michael Stewart Fairfax, VA

After reviewing a number of many companies offering solar, my wife and I elected ION mostly because of their maintenance program that a lot of other companies did not offer. ION SOLAR out of Virginia was very professional and kept me informed throughout the whole process. I highly recommend ION for your solar needs!

3 years ago

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Theodore Turner Chester, VA

The ION Team was very knowledgeable of the my installed system and was very considerate to explaining what I was about to encounter with ION. The installation was a good group of guys who knew there stuff and ensured the system was properly installed and running efficiently from start to finish. Good Stuff!!

3 years ago

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Sam ,

Ion Solar was great to work with. They explained solar to us and gave us good information to help us make a decision to move forward with Solar. The entire staff was great from their Energy Avisor to the installation crew. I would recommend Ion Solar to anyone.

3 years ago

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Bregansss Fredericksburg, VA

Not only are they fast and friendly, but they were super honest about everything (nothing hidden) and easy to work with for each step of the process. They were attentive and careful. Very respectful of our property. They were able to answer all of my questions with ease. We HIGHLY recommend ION!

3 years ago

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Larry Leesville, LA

The installation has been fantastic from start to finish. ION has been the best contractor that I have worked with. The presentation to the installation has been very professiinal, especially the communication. I will definitely recomend ION to my friends and neighbors.

3 years ago

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Willie Chesapeake, VA

Process was laid out and took place in a timely manner. Everyone was very friendly an follow COVID guide lines. On time willing to answer any questions as need . Clean up as the work progressed. Always texting or calling to let you know what to expect or any question to fit your schedule. Awesome team.

3 years ago Edited September 14, 2021

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Luan Nguyen West Valley City, UT

The experience with ION Solar has been a fantastic one. The team always kept me up to date with what was going on throughout the whole process. The technicians that came out to install and check on the system were all respectful and professional. I highly recommend them for anyone thinking about going solar.

3 years ago

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Stephen Tingey Leander, TX

Ion solar did an amazing job from start to finish. They did an excellent job of keeping me updated throughout the entire process. They built a system to cover my entire electric bill. I’m glad to have used a solid company with a good reputation that I know will be around for a long time.

3 years ago

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Robert Rourke Henderson, NV

Excellent service all around from the sales pitch to customer service to installation. Smooth process from beginning to end. Install was a breeze. Everyone involved from the beginning was very courteous and professional. Highly recommend!

3 years ago

Reply from ION Solar

Robert, thank you for the review! We are so happy to hear that your process has been smooth. We hope that you enjoy your solar panels!

Jan. 20th, 2021

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Jorge Gonzalez Aubrey, TX

We had a wonderful experience with Ion solar, If you are looking for a very good company of solar panels this is the best, Communication was excellent, always professionals and really knowledge of everything about solar systems...... It was a fantastic experience!

3 years ago

Reply from ION Solar

Jorge, thank you for the five-star review. We are so happy to hear that you have enjoyed your experience with us. We hope that you enjoy your solar panels. Thank you for choosing us!

Jan. 14th, 2021

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Demarce Boyd San Antonio, TX

ION Solar has been professional and condsiderate from the initial with the sales representative to our current status which was the installationdone today. All steps of the process has been communicated concisely and any questions we had were answered in a timely manner. We are exceptionally pleased with our service.

3 years ago

Reply from ION Solar

Demarce, thank you for the five-star review! We are happy to hear that our team has been professional and considerate. Thank you for choosing ION for your solar install. We hope you are enjoying your solar panels!

Jan. 8th, 2021

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Mike S ,

The process was overall very smooth. They do all the legwork for you. They are pretty good at communicating and scheduling. I wish the sales associate would reach out more along the process instead of simply at the beginning. Overall process from start to finish takes several months which was also not explained. Only reasons for not getting 5 stars.

3 years ago

Reply from ION Solar

Mike, thank you for the review! We are so happy to hear that you enjoyed your experience. We appreciate the feedback, as it helps us improve our process. We hope you enjoy your solar energy!

Jan. 8th, 2021

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Terrence Callender Round Rock, TX

Ion Solar is running a tight ship. All the employees I spoke with was professional, courteous and amazingly helpful. The entire team explained every step in the process and followed with me every time a stage of the project was completed. I like also the way they follow up with text and email.

3 years ago

Reply from ION Solar

Terrence, thank you for the amazing five-star review! We are so happy to hear that our teams were professional, courteous and helpful. We hope that you enjoy your solar panels!

Jan. 7th, 2021

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Wendy Ericksen Salt Lake City, UT

The whole process was very smooth and worry free on my part. Ion Solar took care of everything through the whole process of getting inspections, installations, etc. -- they kinda have to because it's complicated and if left to the customer, there would likely be problem after problem. I just got my panels turned on and no problems so far.

3 years ago Edited September 14, 2021

Reply from ION Solar

Wendy, thank you for the five-star review! We are so happy to hear that your process was smooth. We hope that you continue to enjoy your solar panels and your energy production!

Jan. 7th, 2021

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Jalen Harris San Antonio, TX

I'd actually been thinking about solar panels since my family and I moved into our new home in 2018. Ironically, ION Solar came by and I was sold. Thanks to Jonathon B, the process was seemingless and the panels were installed quickly. Everyone that came by the house were professional and respectful. Now we are just waiting for our PTO. Thanks!!!

3 years ago

Reply from ION Solar

Jalen, thank you for such a fantastic five-star review! We are so happy to hear that you enjoyed your process and installation. We hope that you are enjoying your solar panels.

Jan. 7th, 2021

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Denise Maples Chesapeake, VA

Ion Solar has been very professional and on top of the whole process of our solar panels. Our representative, Calvin, was thorough and available for us whenever we had questions. Every employee has been courteous and eager to please us every step of the way. We are looking forward to saving energy in 2021 and beyond.

3 years ago

Reply from ION Solar

Denise, thank you for taking the time to leave us a review. We are so happy to hear that you enjoyed your experience with our company and Calvin. We will pass on your kind words to him and the rest of our teams. We hope you enjoy your energy savings!

Dec. 10th, 2020

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Tamika Robinson Round Rock, TX

Fr The entire process with ION Solar was very simple. ION took care of most things and kept me updated as the project moved forward. I would defiantly recommend ION to anyone who is looking to go with Solar. My solar panels are very sleek and low profile; you don't even notice them on my roof. .

3 years ago

Reply from ION Solar

Tamika, thank you for your five-star review. We are so happy to hear that your solar process was simple! We appreciate your recommendation and hope that you continue to enjoy your sleek, low profile solar panels!

Dec. 10th, 2020

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Dean Fitches ,

The ION team have been great to work with. Their knowledge of solar is great and they provided me with answers to all my questions. It was interesting that their install team had the same help-the-customer attitude as the salesperson and I have received updates throughout the entire process. This has been a great experience.

3 years ago

Reply from ION Solar

Dean, thank you for taking the time to leave us with a review! We are so happy to hear that you enjoyed your experience with our team. We hope you love your solar panels!

Dec. 2nd, 2020

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Terri Russell Ruther Glen, VA

Cameron F was fantastic at explaining how and making sure that going solar made both environmental and financial sense for me. The process from contract signing to installation and follow up has been easy and consistent. Highly recommend.

4 years ago

Reply from ION Solar

Terri, thank you for the five-star review! We are thrilled that you found our process to be easy and consistent. We will pass the kind words to Cameron and hope you continue to enjoy going solar!

Nov. 13th, 2020

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Richard R Goff Georgetown, TX

The salesman was a little pushy but I understand it is his living. We were already to go Solar before we were contacted by your company so we were a little amused at his style. The installation crew was very professional and quick. `. The wait between the Installation of the system and operational date was way too long (ie over 30 days). However we are glad that it is sdone and operational.

4 years ago

Reply from ION Solar

Richard, thank you for your review and feedback. We are sorry to hear that your install to operation wait time was longer than you were expecting. We hope that you are now loving your solar system and all of the solar benefits. Thanks again for the review!

Sep. 10th, 2020

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Krista Kibel Dallas, TX

We have enjoyed our experience with ION so far; even referring them to anyone in our neighborhood that would listen. Our energy advisor Kevin O was especially great. He was friendly, attentive, and knowledgeable. We also really enjoyed working with the team that did our install. We didn’t have a negative experience with a single person we dealt with.

4 years ago

Reply from ION Solar

Krista, thank you for the review! We are thrilled to hear you enjoyed your experience with our team. We hope you love all the benefits of going solar!

Sep. 10th, 2020

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craig benner Virginia Beach, VA

Great service from site survey, install, text communication, email communication. Install to 1 day and in a week I was up and running. Never had to shot off power or disturb me while I was home. Over all great experience and I will be using ION Solar for my other homes.

4 years ago

Reply from ION Solar

Craig, thank you for this amazing review! We hope you love your solar!

Sep. 10th, 2020

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Lawrence Wilbee Virginia Beach, VA

Mike B was exceptional in explaining how the system works and how much it will save in costs in the long run. Like that I was reassured nothing would happen to roof from installation IE: leaks and damages covered by Ion Solar for 25 years ! Electrical install with all the equipment went smooth and finished product looks outstanding. I hope system works as explained to me as I have never had any experience with solar. Had a Program manager named Sidnee who I could never get in touch with , But called Mike and he took care of my issues .

4 years ago

Reply from ION Solar

Lawrence, thank you for the review and feedback. We appreciate your help by allowing us to improve our process. We are happy to hear you enjoyed your experience and hope you love your solar panels!

Sep. 10th, 2020

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Chris Martin Salt Lake City, UT

ION was great! The salesman was super friendly and knowledgeable (Brandon L). The rest of the crew that showed up for inspection and installation were also very friendly and efficient. I would recommend ION to anyone looking for solar panels.

4 years ago

Reply from ION Solar

Chris, wow! Thanks for leaving such a great review. We will pass your remarks to Brandon and the rest of the inspection/installation team! We hope you continue to enjoy going solar!

Sep. 17th, 2020

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Greg VanHorn Salt Lake City, UT

The company has been great to work with. They have been updating us as every step gets done. Ion Solar installation went very good, they were on time, efficient, and very friendly. I would recommend Ion Solar to anyone thinking about going to solar.

4 years ago

Reply from ION Solar

Greg, thank you so much for the five-star review and the recommendation! We are happy that you found our team to be on time, efficient and friendly! We hope you are loving all the benefits of going solar!

Sep. 17th, 2020

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Millie Goynes Austin, TX

I have really enjoyed every person I have been in contact with. They provided me with a wealth of information of which i had already done research on and the facts lined up. I felt confident in investing my money towards an ION solar system. Thank you for your awesome customer service team.

4 years ago

Reply from ION Solar

Millie, wow! Thank you for the five-star review! We are happy that you found our team to be knowledgeable. We hope you are loving your decision to go solar!

Sep. 17th, 2020

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Lisa Henderson, NV

Our experience with Ion Solar and our project manager Jason O has been fantastic. The process was quick, easy and professional from the sales to the turn on of the panels. The install team was exceptional as well. I highly recommend them.

4 years ago

Reply from ION Solar

Lisa, thank you for the five-star review! We are happy that you found our the process to be quick and easy and our team to be professional. We will pass on the kind words to Jason. Thanks!

Sep. 17th, 2020

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LAWRENCE BRAY JR Chesapeake, VA

ION Solar techs did an excellent job in installing my system. There was some confusion after the installation in getting the inspections (ION changed my project manager). However, everything was completed in a few weeks and my first power bill was half of the normal bill even though the weather was not very cooperative.

4 years ago

Reply from ION Solar

Lawrence, we're happy to hear our team was able to sort out any confusion that came up. Thank you for taking the time to share your experience with us!

Jan. 9th, 2020

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Lenin Lainez Barahona Las Vegas, NV

The energy consultant Mr Anthony R and the Project Manager Mr Connor E were top notch professionals and the crew that came in to install the solar panels as well. Overall, I am ver please with their service from the beginning to the end of this project.

4 years ago

Reply from ION Solar

Lenin, we appreciate your kind words. We will pass your kind remarks onto Anthony and Connor. Thank you for taking the time to leave such a thoughtful review.

Jan. 9th, 2020

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Bernice A. Turner Henderson, NV

ION is the best in customer service and follow through and follow up on their solar installation projects. What a great way to be part of the global solution. Knowledgeable staff from beginning to the end. Thank you ION let's make this planet whole again. (0)

4 years ago

Reply from ION Solar

Bernice, we couldn't agree more! Solar is all about working towards a more sustainable future. Thank you for taking the time to leave this thoughtful review.

Dec. 6th, 2019

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Richard Neilsen San Antonio, TX

I was skeptical about solar systems and the cost; but when Tyson J and the ION solar crew gave me some information too go over, it helped make me a little aware of the solar industry. They were not pushy at all, they were patient and informative, there was a lot of information but they took the time to explain the process. the installation crew was fast and professional and talk to me during the process. i have already recommended ION solar to friends and family. I am definitely pleased with the installation and how sleek and discreet the system is.

4 years ago

Reply from ION Solar

Richard, your review and recommendation mean a lot to us. We're thrilled to hear you are happy with the appearance of your install. We pride ourselves on using only premium black-on-black panels... they definitely deliver a sleek, discreet look! Thank you.

Dec. 6th, 2019

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Ian Matsue North Las Vegas, NV

Sat with Brian & Mike yesterday loved what they had to say loved the price the product they seem to be such a great product at a great price as well. Best company i have sat with and when compared to the other 3 solar companies it was an easy choice.

5 years ago

Reply from ION Solar

Ian, we're thrilled to hear your solar consultation was helpful and informative. Thanks for the review!

Dec. 6th, 2019

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Susan D Aurora, CO

It has been an excellent experience with Ion Solar. Every step of the way was easy for me and thorough by them. Very professional, respectful and pleasant to work with. Additionally, I look forward to years of energy savings and a smaller footprint. Highly recommend Ion Solar.

5 years ago

Reply from ION Solar

Susan, thank you for the 5-star review! We are so happy that Keaton & Hunter were able to make things quick and easy for you. Thank you for choosing ION Solar!

Sep. 5th, 2019

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Wayne Gordon Littleton, CO

A truly amazing company with equally amazing representatives. From the initial doorway encounter to the in-home advisor meeting, it was pleasant, informative, and non-pushy. They let the product and their program sell itself. If you've been considering solar and have been on the fence, give these guys a call, you won't regret it.

5 years ago

Reply from ION Solar

We appreciate your kind words, Wayne. This review made our day! Thank you for choosing ION Solar!

Oct. 4th, 2019

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TAMMY BAKER Hampton, VA

Well we signed up on August 5, 2019 and they finished the install on September 27, 2019. System is up and running. We had a couple if hick ups along the way, but every one was very helpful. My PM Andrew Floyd was so understanding with me and all my crazy questions. They did every thing they said they were going to do. The app on my phone help me to understand the process and a little learning.

5 years ago

Reply from ION Solar

Tammy, we appreciate you sharing your experience with us! Your Project Manager is here to serve as your liaison, so we're thrilled to hear Andrew was helpful and informative. Thank you for choosing ION as your solar provider!

Oct. 4th, 2019

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Anthony Las Vegas, NV

I’ll get to the point, the communication is lacking regards to the actual panels that were installed. We asked for a clean design, Ion Solar did NOT live up to what they promised as far as placement. The initial placement draft was shown to us, at that time we requested a different placement as we wanted a little more organization. So, Anthony R presented a more cleaner design, which we agreed on. Well, they installed neither of the two!! We are have lots of patience, but still, to this day, we haven’t heard anything from Ion Solar about this. We feel that that are taking their time, hoping we will forget about the placement and move on!! We spent a LOT of money on these panels. Everything else with ION has been pleasant, but this is soo disappointing in a company to do this to a customer!! Please keep an eye on the installation!!! I hope this is not happening regularly!!

5 years ago

Reply from ION Solar

Anthony, we're sorry to hear this has been your experience. We understand how disappointing this is. Can you please email your review and project address to ? We would love to look into this further for you. Thank you for letting us know about this issue we appreciate the honest feedback.

Oct. 4th, 2019

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Hon Bray Pueblo, CO

Very professional and no pressure. Common sense approach. My power bill went from over 200 per month to 105 per month. I also get to run my AC all day all night. Never run out of power and bill never goes up. Veteran friendly as well.

5 years ago

Reply from ION Solar

Hon, thanks for leaving such a wonderful review! We are thrilled to hear how much money you are saving each month on your energy costs. Thank you for trusting ION as your solar provider!

Sep. 6th, 2019

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Mike Bell Virginia Beach, VA

The Ion Solar team I worked with was top notch. From the initial interview until the installation I was informed of the status of the project. I can now use the iPhone app to see what my system is producing. I have highly recommended Ion Solar to friends and family! Mike

5 years ago

Reply from ION Solar

Wow! Thank you for this wonderful review, Mike. We're thrilled to hear your experience with our team was a positive one. We appreciate you spreading the good word. Thanks for choosing ION Solar!

Aug. 29th, 2019

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Yoennis Garrido Vargas Las Vegas, NV

Highly competitive and reliable company. It has innovative solar panels that help improve the performance and durability of the installed system. And as for the aesthetics of the installation, they are the best. 100% recommended.

5 years ago

Reply from ION Solar

Yoennis, thank you for the wonderful review! We pride ourselves on being a premium solar provider using only the best equipment - including some of the highest-rated panels and inverters available. We're so happy to hear you are happy with our service and our product! Thanks for choosing ION Solar!

Aug. 29th, 2019

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Gerrie Colorado Springs, CO

Ion Solar is a wonderful company to work with if you are interested in a solar system for your house. They walked us thru every step of the process and provided an app to follow the completion on line. The installation was flawless and very timely. The technicians were very kind and knowledgeable about the product.

5 years ago

Reply from ION Solar

Thank you for the kind words, Gerrie. We're so happy to hear you had a premium solar experience from start to finish. Please reach out if there is anything else we can do to help. Cheers to a future powered by clean, renewable energy!

Jul. 31st, 2019

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zach Denver, CO

Ion was initially quick to answer and return calls and come to the house to help me. Once I decided to go with them and signed the contract, I was unable to reach them via phone again and none of my several voicemails were returned. I had questions about the contract and documents I was signing but had to rely on a friend for help who is also a customer. In addition to nonexistent support, the installation team failed the inspection, which meant they had to come back and try again. They told me the inspector who works for my local community was unreasonable so I offered to call the city for them to give them feedback...When they realized I would go to bat for them, the team changed their tune and asked me not to do that and they partially took responsibility for failing the inspection. 2 of my 15 panels produce about 40% less energy than the rest. Otherwise the system seems to be working well.

5 years ago

Reply from ION Solar

Zach, thank you for the feedback. We're sorry to hear about your frustrations regarding your inspection experience and overall communication. We would like to look further into your concerns. Please email your address and review to . Thank you.

Jul. 29th, 2019

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HortonFamily Erie, CO

We have been very pleased with the care that Ion Solar has provided throughout the entire solar process. Having a specific person overseeing the project was extremely helpful, giving us someone we could contact easily whenever we had a question or concern. Everyone we interacted with was excellent.

5 years ago

Reply from ION Solar

We are happy to hear that you go exactly what you wanted out of your solar experience with ION. Thank you for taking the time to share your experience! Cheers to a future powered by clean, renewable energy!

Jul. 25th, 2019

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