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ION Solar Reviews

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9.9

Overall Score

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Julia Fraser

I’ve had a few solar sales pitches but Ion felt different. They explained everything clearly, took time to listen to my needs, and were very responsive when I had questions. The system is up and running and the process was smooth and relatively painless. I recommend Ion for your solar needs.

1 year ago

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Edelmiro Arroyo

From the start this company extended every opportunity to succeed and stay on schedule. Worked efficiently with HOA management and secured all the required signatures for processing. The installers were also very professional in every way!

1 year ago

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Edwin Bautista

Our solar system was just installed. The whole process was great. We were informed when the next steps were going to be completed. Jonathan's customer service was above and beyond. Thanks to Bailey and Justin who followed up after the first inspection. If you're looking to install solar I would recommend ION Solar!

1 year ago

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Jenna Kluth

The process was streamlined and easy. I liked having the app to track where we were in the process from the beginning after documents were signed to the end when permits were approved and the solar was up and running. The installation was quick and clean.

1 year ago

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Joshua Hoffert

I wasn’t even looking for Solar, but when I spoke with Sean L it became a parent that it would be foolish not to. ION is clearly the leader in this industry as well so once the decision was made to go with Solar, it was a no-brainer to go with ion!

1 year ago

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Marcus Berry

Overall I’m happy with my solar panels. A couple of cons would be the holes being cut into walls there were not repaired and I was told they would be repaired. The panels have been doing the job and they have lowered my energy bill.

1 year ago

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David Baker

The salesman was not on the ball. Try to get him to do something or to get a hold of him and he would tell me that it was my problem to call to see if they had an install date not very pleased at all with the sales person, I did not get my tax breaks. It is split up over five years now because they didn’t get it taken care of soon enough the year they put it in so now it’s spread over five years not what we were told.

1 year ago

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Derrick Jones

We have been enjoying having our solar panels on our home. I believe we're saving money and will see solid returns on our investment with each passing year. ION Solar's team provided us with great service throughout the process.

1 year ago

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Dylan Proulx

The panels went in two years ago, and they've been awesome. They kept me in the loop the whole time, so I always knew what was up. They've worked great, and I really trust the panels and the company. My power bill is lower now. I'd recommend them to anyone.

1 year ago

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Adam Yawn

I definitely appreciated the speed of service and the kindness of everyone involved! Knowing that the installation of solar panels could help offset the skyrocketing electrical bills came as a relief. The only downside so far is that the panels have not completely balanced my energy bills as we first thought which has resulted in slightly higher combined monthly bills between Ion and the energy company, though we may have increased our energy usage (I really don’t know either way).

1 year ago

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Andrew Gillett

My advisor was very helpful from beginning to end. The process went according to plan and it could be followed right from the app. I’m enjoying the final installation. The power company still has a flat fee the power buy back plans but that helps keep my electric bill standard. Thank you ION Solar

1 year ago

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Hector Justiniano

The whole process of getting solar panels was so easy with ION Solar. They took care of all permits, even HOA. And also kept me informed about the project status. If I had to install panels again I will go the ION way again.

1 year ago

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Tonya Kelly

I have had nothing but a good experience as a first time buyer. My bill was extremely high, having two son who enjoy gaming and are heavy internet users. Now, I have a bill the ranges from $35-70. I am truly a satisfied customer.

1 year ago

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Kurt Gibel

The team at Ion Solar was very informative and helped make the entire process simple. They helped us understand the billing structure, how to compare it to our current electricity payments, and explained each and every step of the process.

1 year ago

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Nish

The entire process was smooth. Megan provided us excellent customer service and when we had questions she texted us back. The installation team did a wonderful job. Overall we are very happy with the purchase and installation.

1 year ago

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David Cosman

After reviewing several solar companies we decided on ION. Best decision ever! People are professional, personable and knowledgeable. They explained every step of process thoroughly, reviewed all payment options and were and still are there to handle any if our questions or problems. AND all in the USA!!!

1 year ago

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Matthew Coble

I had an overall great experience in working worth ION Solar. Throughout the entire process, from the initial consultant through installation and system turn on, ION staff were professional, knowledgeable and communicative. They navigated the permit and ATO process seamlessly.

1 year ago

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Karthik Raj Konnaiyan

We have solar installed through ION solar and they are very professional and their offering is competitive with other providers. Communication is the biggest plus with them as they kept me updated on every stage of the install.

1 year ago

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Kelly J Armstrong

My Ion representative was awesome. Customer service was extraordinary. My solar panels fully provide for my house and my bill is only $8.98 per month! And I charge my EV!!! I could not be happier! Don’t wait, don’t hesitate, solar is the clean energy future. Ion is the company! Get on board (or on roof, lol)!!

1 year ago

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Darwin Brucal

Very pleased with Ion Solar in Las vegas and especially Brandon, who is incredibly knowledgeable. He’s been on top of all my concerns, even after the solar panels were installed. Choosing Ion Solar was the right decision, and I highly recommend them!

1 year ago

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Tilford Sharp

Ion solar did all the necessary paperwork needed for our HOA and with electric company. From start to finish was approximately 12 weeks. Took the panels a few weeks to produce enough watts to make a difference. Our bills are now $18-24/month.This bill is for access to power co.

1 year ago

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Barbara Vaccaro

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1 year ago

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Johnathan Davis

Going with ION saved me a ton of money on my electric bill. They were the only company who did the work to know the best place on our roof install solar panels to get the maximum use of the sun. If we ever move, we’d definitely go with ION again.

1 year ago

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Elaine Olzawski

Everyone I dealt with was very knowledgeable and courteous. Through the entire process - my decision, loan approval, installation, working with the local power company and “turning on” - all went smoothly. The communication process was outstanding. I couldn’t be more pleased.

1 year ago

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Michael Lemon

The installation. From signing the paperwork to having the solar panels installed went very quickly. I’m still waiting on NV Energy to approve the connection to the utility company. ION has been very good about keeping me informed on the installation progress.

1 year ago

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Terry Miller

We are pleased with the amount of power that we are able to glean from the sun. Being in central Texas we have considerable sunshine. We appreciate the sunny days more than ever. We also enjoy knowing that IF anything goes wonky Ion Solar will handle it quickly. Fortunately we have had zero problems with our system.

1 year ago

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Chris Penna

The service was great! Everything that was gone over in the initial meeting was on spot! Received incentives which was a plus and much appreciate e. Sean and the whole installation crew were friendly and very helpful through the whole process. I would recommend ION Solar for your Solar needs.

1 year ago

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Sarah

I’ve been impressed with Ion Solar from the sales rep to the installers to the people who continue to help me with vis phone or text when I have a question. So far we’re pleased with our system and would recommend to others. The outstanding customer service is worth its weight in gold. This company is responsive and caring.

1 year ago

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Clayton Westphal

I have been pleased with our solar panels. They have continued to provide a good amount of energy back into the grid. The one thing I have seen as a challenge is more related to finding a provider that has a viable buyback plan. Be sure to do your due diligence in researching the best options available, and most importantly, be sure to go with company that has a buyback plan.

1 year ago

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Evil Chaos318

Overall everything was smooth installation was good, only thing I was upset about was I had to raise my car insurance and home owner policy for the install and was promised a check to reimbursement me after the 3 months and when it got turn on however I have still not received the check

1 year ago

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Ronald Rollo

Beautiful job folks! Installation went perfectly and completed in FOUR hours not days hours!! System has performed great and even in the 115 degree summer our bill was only $53! Last bill had s $34 credit on it!! A good product and a great company behind it!!

1 year ago

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Luis Cruz

I've been thinking about solar panels since moving to our home. Ron, from ION Solar, gave me a detailed presentation which finally convinced me to do it. The whole process was good. I get constant updates and their customer service is very responsive. Overall, my experience has been excellent.

1 year ago

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Tamira Marshall

Ion representatives are always professional and courteous and helped me every step of the way! They kept me informed about where I was in the process and have been there for all my many questions! Thank you for helping me transition to a cleaner way of living!!

1 year ago

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Aaron Loftis

Phenomenal customer service! Reports submitted to show me how much energy is collected and my monthly Electric bills are $10-20, if any! These panels pay for themselves. The economy isn’t getting any better. So glad I got ION Solar!

1 year ago

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Valerie Cyrus

We chose Ion because Ion is an American run company that supports our veterans. The process has gone smoothly. The longest wait to install was my local town approval. Ion kept me informed throughout the process. I had clear instructions of what I needed to do. I highly recommend Ion for Solar Energy Systems.

1 year ago

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Michael Devan

Very good company to work with. After a few months we noticed a slight leak, the company immediately came out and fixed it. The panels are generating enough energy for us to sell back to the market. All in all a great company to work with!

1 year ago

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James Collins

Team ION really has set the standard for keeping this purchaser informed through all aspects of our Solar acquisition process. ION installers were professional and efficient as promised. Very pleased and will strongly recommend ION Solar!

1 year ago

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Martin Vozzo

Brian F was very professional, knowledgeable, detail oriented, polite, and helpful as he explained to my wife and me the great advantages and benefits of selecting ION Solar for residents living in Virginia. After his super presentation and thoroughly answering our questions, it was an easy decision for us to sign on with ION Solar.

1 year ago

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Anie Okine

I liked the personal touch. Ms. B. was very patient and made sure we understood what to expect every step of the way. The customer service team kept us apprised of everything from inspection to the installation. We are now waiting for the final steps to be completed.

1 year ago

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Teneille Williams

The overall process of getting my solar panels was very simple and pleasant. Kelsey was very much an informative and helpful to me in understanding the concept and process of the entire project . Great overall experience. Thank you Kelsey and ION solar.

1 year ago

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Catherine T Howard

I bought solar for my home from i purchased a solar system from ION. I no longer have a bill from the electric company, except a $38 monthly usage fee. Hopefully this will continue to be the case, with the cost of electricity increasing.

1 year ago

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Maria Leija

Always attentive and answered all my questions. They covered my first payment because the project wasn’t complete. I did use a chunk of PTO so I could be there during all the steps. Everyone I’ve spoke to was very friendly!

1 year ago

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Kathleen Perry

I couldn't be happier with the service I received from Ion Solar. Every person I met was very professional and explained the process thoroughly. Once the project started it seemed like everything went according to the plan. I was kept in the know from the time they started till the time they finished. I am very happy with the finished Solar.

1 year ago

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Timothy Kim

Easy and straightforward process from start to finish! Explained to me in detail all the information and steps from consultation, to installation. Candice was involved throughout the whole process and was always available to address any concerns/questions.

1 year ago

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James Hughes

ION Solar provides a 100% turn key service. From the initial launch of the project, dealing with all the inspections, to producing my own electricity they walk you through every step and communicate with you almost daily. Would definitely recommend this company.

1 year ago

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Charles Hallsted

ION Solar was one of the most professional punctual and followed through on all their work. They were my second company to install a solar system, and they were far better than the first home. I had solar placed on. Would highly recommend them for solar installation.

1 year ago

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Ronald Lewis

Years ago I was one of the first individuals to get Solar Panels. Needless to say, the intent was noble, but the time was not right! However, the times have changed, and the technology has taken quantam leaps! I always wanted to help save energy, which I now do and best of all I am saving more money in the process!!

1 year ago

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Sachin Dubey

Superb experience with them. Proper explanation of solar technology and system. Entire system installation has with proper time line and paper work. There is no delay everything was on time. I highly recommend them as a company to do business.

1 year ago

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Shelly Mathis

From start to finish ION was very professional, knowledgeable, and prompt to get my solar panels up and running, they reassured me that this was the best decision to make and the best investment to take in owning my own power grid,now I will sit back and watch the revenue evolve while enjoying my own power grid

1 year ago

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Michaela Aurora, CO

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2 years ago

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