ION Solar: Read 2,134 User Reviews From Real Homeowners

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Verified Customer

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William Davis

The process of installing the solar panels and system was super streamlined and well explained. The equipment works seamlessly with our existing energy company. Highly recommend!

1 year ago

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Verified Customer

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Jeff Wunrow

Process took a few months to complete and the solar team kept us in the loop every step of the way. We are happy with our solar system and encouraged to help lower our carbon footprint and enjoying tax credits as well.

1 year ago

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Verified Customer

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Michael Thomas

The installation was quick and easy, the workers were really efficient. The electrician did a really good job and stayed there until everything was done and cleaned up the work site. Very impressed with their work!

1 year ago

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Verified Customer

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Timothy Donoho

The entire interaction I had with ION was great with the exception of the electrician who was not an ION solar employee. I also would have liked to have battery storage as an option but ION did not offer that.

1 year ago

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Verified Customer

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Jacob Rodriguez

Awesome team from the sales rep to the designer and installer. Satisfied with what they offered and set me up with. Talked to other people with solar systems and seems like they are paying more fees.

1 year ago

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Verified Customer

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Carlos Duno

Ion was knowledgeable about the licensing process and n top of it. Very responsive to my questions and flexible when it needed to. My solar system is working great. I highly recommend them.

1 year ago

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Verified Customer

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Vincent Rodriguez

The team at Ion Solar knocked it out of the park. They helped me get.my.shingles replaced, working with Homeowners I durance and the guarantee is excellent. Panels are up, connected and making energy. Good job guys!

1 year ago

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Verified Customer

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Blake Kincaid

James is exceptional! He is highly personable and an excellent communicator. Whenever I have a question, he replies promptly and addresses any concerns effectively. Highly recommend!!!

1 year ago

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Verified Customer

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Salvatore Datre

The team provided excellent service and support. Installation was seamless and all permits and paperwork between my HOA and the electric company were handled ny the team. I highly recommend ION Solar.

1 year ago

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Verified Customer

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Denise Maclean

They were professional and communicated everything in a timely manner. I definitely recommend them for your solar needs. I am saving money and helping the environment! Well worth the money!

1 year ago

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Verified Customer

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Nathan Worley

Over the top intelligent salesman. Proved the value and its come to pass to be true and accurate. Install team was amazing and professional. Highly recommended ION to anyone smart enough to go solar.

1 year ago

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Verified Customer

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Julie Tate

From start to finish, ION Solar handled every step of the planning, installation and management professionally and thoroughly. It has been rewarding to see my electricity bills plummet!

1 year ago

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Verified Customer

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Louis Jesse

The company was fast and did a quality job. I did think that I could have used a little bit more information during the install, however I am an equipment technician and I like to know more about the install than a general person might.

1 year ago

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Verified Customer

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Turake Tenwolde

From the first initial contact, to the sale to the installation, the ION team has been very professional, informative, and knowledgeable. Thank you, I am looking forward to seeing the savings.

1 year ago

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Verified Customer

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James Nolan

From the start they were very detailed on what the process was going to be. They we accurate with there timeline. Installation of solar panels was done in a few hours. Very friendly and easy to work with

1 year ago

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Verified Customer

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Todd Grundman

Very professional and communicative during the entire process. Was able to answer all my questions during the process from purchase to having an operating system. System is working great

2 years ago

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Verified Customer

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Elizabeth Nelson

This was an amazing experience. Seamless and wonderful customer service. Very helpful all along the way. Would highly recommend ION Solar to anyone who is considering solar panels. Elizabeth Nelson

2 years ago

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Verified Customer

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Ian Schultheis

Very professional and Russ G. from ION sales was very well spoken and tried to help us get the best deal possible ! I would recommend this company to anyone looking for American made solar and great pricing.

2 years ago

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Verified Customer

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Oscar Perez

Megan came by to offer a solution to my energy saving needs. The team at ION solar were great to include the support staff in Utah. Thanks for the great service and seamless experience.

2 years ago

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Verified Customer

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Arleen Schwartz

Everyone with ION has been friendly, helpful, and easy to work with. Looking back, I probably would looked in to getting a couple more panels. With the record heat we’ve had this summer, it seems we’re using more electricity than what the solar is producing.

2 years ago

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Verified Customer

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Denver Griffith

The entire installation process has been very streamlined and hassle-free! Everyone I’ve worked with from sales staff to installation technicians has been extremely helpful and efficient! Thanks so much!

2 years ago

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Verified Customer

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Maria Martin

I liked the friendly and helpful customer service I received from John and all of the ION staff responsible for my installation. They were very responsive and supportive the throughout the entire process.

2 years ago

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Verified Customer

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Craig Wall

Primarily, having other family members with Ion Solar's system for several years (and very happy with it) was huge in our decision to go with Ion! Their customer service is excellent!

2 years ago

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Verified Customer

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Russell

My last power bill was less than 20.00. I live in Las Vegas and the most bill last summer was 120.00 some of my neighbors were paying 400.00 or more a month. It was well worth the money.

3 years ago Edited June 24, 2025

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Verified Customer

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Brenda Buda, TX

They look well made and everything looks installed properly. It was pretty smooth, and pretty quick as well. Once Encore approved of the system, it wasn't too clear what was after because we still had a wait 3 months before we could change our electrical plan to a solar friendly plan.

3 years ago

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Verified Customer

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Elizabeth Aurora, CO

Install was nice and smooth. They did a good job, very quick considering how much they put up. We're trying to get to an answer as to why we're not generating as much electricity as we thought we were going generate, so it's not covering as much of our electric bills we were told it was going to.

3 years ago

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Verified Customer

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Leon Aurora, CO

Any questions I had they got back to me right away. Installation process went really smooth. They they came in, got everything done pretty fast. Its state-of-the-art. I mean some of the best equipment seen on the market.

3 years ago

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Verified Customer

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Holly Aurora, CO

They provided easy to understand information on the whole process and the pricing. Their customer service people were helpful. It went very quickly and smoothly. I don't have any complaints. There was some miscommunication between customer service and the installers about what time the installers would come.

3 years ago

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Verified Customer

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Bevann Aurora, CO

It took probably double the amount of time for installation than what they had originally said. And it was kind of hard to get in touch with them to answer questions. The panels work just fine. The installation process went very smoothly.

3 years ago

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Verified Customer

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Mary Buda, TX

It's been good to me. My bill has gone down. Right now it's probably less frequent pains. Even paying the solar panels along with my electricity is still less than what my light bill would have originally been. It's good.

3 years ago

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Verified Customer

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Bryan Buda, TX

It was very smooth. The guys came, they handled pretty much everything. They explained stuff to us and they got up and they did all the work and the inspections and everything. So it's very smooth.

3 years ago

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Verified Customer

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Anthony Manitou Springs, CO

I've called several times so far, someone answer me as soon as they could with great help. They were trying to answer very quickly and fix whatever the problem was very quick and well.

3 years ago

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Verified Customer

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Justin Albuquerque, NM

They were responsive during the install process and up until I got my system going, but once I started having trouble with the tax on stuff as far as getting my credit in my state they were less than responsive and they kept telling me they couldn't help me with this and they couldn't fill that out. And I feel like there could have been some process improvement to make it easier on the customer as far as the state tax burden. They did decent job installing, plus the installers are great.

3 years ago

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Verified Customer

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Kenneth Albuquerque, NM

They've been very attentive. They send me emails, texts, and I always get a phone call too from the people. So I think it's been very good. They just came out with these panels that are more powerful panels and the latest technology.

3 years ago

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Verified Customer

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Frederick Robinson Carloover, Virginia

Like the customer service so far. Also like

2 months ago

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Verified Customer

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Michael Lentini Secaucus, New Jersey

Very thorough, and clean. Great communication

2 months ago

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Verified Customer

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Debra Correa Oklahoma City, Oklahoma

They were knowledgeable , professional and answered all our questions

3 months ago

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Verified Customer

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Anthony Townsend Crozet, VA

Easy sales team to work with. Very good communication from all team members.

3 months ago

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Verified Customer

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Clifford King Round Rock, Texas

Got new shingles & 12 ION Solar panels 6 years ago and still going strong!

3 months ago

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sherif sherif

I recently had a solar system installed by IONSolar, and I'm thoroughly impressed with their service. From start to finish, the team demonstrated professionalism and efficiency. The customer service was top-notch, with quick responses and proactive updates that kept me well-informed throughout the process. They were always on top of tasks, ensuring that everything was handled smoothly. What really stands out is their attention to detail. They provided all the necessary information upfront, making the entire process transparent and easy to understand. Additionally, the mobile app is excellent – user-friendly and a great tool for monitoring the system’s performance. I highly recommend IONSolar for anyone looking to transition to solar energy. Their timely installation and outstanding support have made the entire experience exceptional. Kudos to the team for their hard work and dedication!

2 years ago

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Jacob Parenti

I recently had the pleasure of working with Ion Solar for the installation of 17 solar panels at my home in Colorado, and I am beyond thrilled with the entire process and the outcome. From the very beginning, Ion Solar stood out with their exceptional communication skills. They ensured I was fully informed and comfortable throughout the installation process, from initial consultation to the final switch-on. There was never a moment when I felt out of the loop or uncertain about the next steps, which is a testament to their commitment to customer satisfaction. One of the aspects I was particularly impressed with was how Ion Solar handled all the necessary paperwork and approvals with the city and power company. This can often be a daunting part of any solar installation, but Ion made it completely hassle-free for me. Their team demonstrated a deep understanding of the regulations and requirements, ensuring everything was in perfect order without any delays or issues. The professionalism and expertise of the installation team were outstanding. They were not only knowledgeable but also very courteous and respectful of my property. The installation itself is a testament to their skill and attention to detail - it looks fantastic and blends seamlessly with my home's aesthetics. Most importantly, we were able to start generating power from day one, which was incredibly exciting. I cannot recommend Ion Solar highly enough. Their dedication to providing an excellent customer experience, combined with their technical expertise and efficient handling of administrative tasks, made the entire process a breeze. If you're considering going solar in Colorado, Ion Solar is undoubtedly the way to go.

2 years ago

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Jason Dana Las Vegas, NV

The first time Justin came to our house he answered all of our questions and was patient with us. After the first meeting, my wife and I decided now was not the right time and he understood. A few months went by and I reached back out and once again Justin answered even more questions. We decided to go through with it and am sure glad we did. Justin and the team at Ion Solar are awesome. They never seemed bothered when I would call or email them asking more questions. They were also very great at keeping constant communication with me letting me know what the next steps would be even up to once we had permission to turn our solar on they sent me an email showing me how to turn it on. If you are unsure about solar or what company to go with I most definitely recommend Ion Solar. Side note Justin even gave me a recommendation for my parents to get solar in California as Ion does not operate in that state. Justin went above and beyond!

2 years ago

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Verified Customer

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Andrew Cutler Yorktown, VA

Installation was excellent and I am very happy with the installed product. The installation crew did a great job. They went beyond epectation in that there was an unanticipated problem with squirrel damage on the system that was being upgraded that was not specifically anticipated in the project contract and that they took care of at no extra cost. Project communications with Ion were sometimes good and sometimes not so. Persons were always helpful and polite when I called but different Ion persons were responsible for these communications at different stages of the project and it seemed that they did not always talk to each other.

3 years ago

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Verified Customer

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Kyle Graves

I believe it is too early to know if I will benefit financially. I will be able to rate better after completing 1 year with my solar in operation. I haven’t received any money from power sent to the grid in overages yet and I’ve been online for 9 months. The tax credit didn’t work out like I thought. It is going to be broken down by three years and not given all at once. This money was going towards the payment but I didn’t get enough back to make a dent. As far as the installation went and working with ION, it couldn’t have been any better. From start to finish everything went smoothly and happened just like they said. Everybody was friendly, knowledgeable and helpful which made the whole experience pleasant. My panels went online ahead of schedule. I received the best service and installation I believe possible. The fit and finish was perfect.

3 years ago

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Verified Customer

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Christian

I'm really enjoying my solar panels. Paying less to the power company and knowing that I can better budget for the future because I always know what the bill will be each month is amazing. I'm not one that uses a ton of air conditioning during the spring and summer months since I like to open my windows a lot and I'd rather be hot than cold. This allows me to store up lots of energy to be nice and toasty during the winter months without worrying about a huge bill every month just to be comfortable in my own home. All of this plus the fact that I know I'm doing something good for the planet and not contributing so much to it's detriment, which also encourages me to be more mindful of other sustainable measures I can take outside of recycling that I've done since a child.

3 years ago

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Verified Customer

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Curtis Manassas, VA

ION Solar installed my system in July 2022 and I have been very pleased. The installation process was quite efficient which resulted in an earlier install than expected. I received great communications throughout, and have had no problems whatsoever. I am able to monitor the system and have witnessed a significant decrease in power supplied by the power company. I have also received income from the sale of SREC credits. The solar panels are visually pleasing and have performed flawlessly so far. Based on my experience with ION Solar, I would highly recommend the company to anyone looking to change over to solar.

3 years ago Edited January 10, 2024

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Tim Burke Parker, CO

I felt like the salesperson was honest and accurate. I was able to pay cash and save big bucks instead of financing. Though not entirely ION's fault, the contract was signed in August, we didn't get the panels installed until December 28th, and it wasn't cleared to operate until February 14th. So, 4 months to get the install, and 6 total months to get it running. Not sure how much tracking ION could/should do with the local electric company and the town permitting, but that seemed a bit excessive. ION had a couple project coordinators swap out throughout the autumn and the final person (James) was top-notch. Any breakdown in comms was probably due to swapping out coordinators.

3 years ago

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Marlo Mullen El Cerrito, CA

Ion contractors explained everything regarding solar, the science, and the financial benefits specific to my home in a simple way that we could understand. He wasn’t pushy or combative, was very understanding of my concerns and answered all of our questions in detail, and made us feel extremely comfortable. ION was excellent at handling all the permitting and back-end paperwork. It indeed was a turn-key process, and we were installed in about four weeks from the day we had our site survey. We’ve recommended ION to a few of our friends, and they are enjoying the same experience so far. Fantastic company in our experience.

3 years ago

Reply from ION Solar

Wow Marlo, what an amazing review! Thank you for sharing your experience with us!

Jan. 11th, 2023

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Joshua nyarady Santa Fe, NM

The experience was great. It's a little quiet at first while the design part is happening but once it's done things start happening real quick. The installation was the biggest shocker. I have a two story steep pitched multi faceted roof with 16 panels they had to install. Start work by 8 and they left shortly after 12 noon. I couldn't believe they were done so fast. I didn't even have a disruption to my power even though they had to put in a new panel. Their installation is the cleanest looking installs you'll see. If you drive by and the solar panels look like they were part of the house design it's probably because it was done by them. The panels are some of the best you can get right now made in America and are almost 21% efficient. Those Chinese made solar panels have that ugly gray metal bands around the panel and throughout and it looks terrible. These are jet black and they look so good. I feel like I got my money worth which lately you just don't hear yourself saying anymore. Seriously if your thinking about Solar call these guys up they'll come to you give you all the details and info right on your couch and in a non pushy way. I guarantee after you understand the process you'll be asking like I did "where do I sign?"

3 years ago

Reply from ION Solar

Wow Joshua, what a review! We appreciate the feedback and that it was such a great experience for you!

Jan. 11th, 2023

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Christopher Sacra Severna Park, MD

Truly a great experience. I really appreciate how out of their way the Ion professionals were willing to go to get my system done right for me. Michael S (sales) and Heather G (permitting), and the electrician Matt (don’t know last name), and the panel install crew, went above and beyond to make sure I was happy with how things went. I’m very picky and had way more questions than the normal customer and they answered every one of them or got me an answer back on things they didn’t know right off. I’m super excited about my panels being turned on now, and they are already producing better than expected. I’m so happy and would work with The Ion Solar team in a heartbeat.

4 years ago

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