Best Company Guarantee ION Solar Logo

ION Solar Reviews

star star star star star

9.9

Overall Score

cancel
info
star star star star star

Keith L Martin Colorado Springs, CO

I've had my system for months and it's awesome to be making the world a little better everyday. I had a great experience with ION. They were great through the entire process. I see some reviews that are reporting that there are a few customers who feel that they are "double" paying for solar panels AND their electric bills. That's simply misleading and a misunderstanding. I receive a small bill for the solar system and a REALLY small electric bill. However, the amount that I actually pay out for electricity every month is actually much less now. I'm saving money AND I'm buying a CLEAN ENERGY power plant for my home. I've been a home repair and remodeler for years, and in my opinion, solar panels are about the best investment you can make in your home. Literally, your family gets a clean and safe power plant on the roof of your home that pays for itself. The Colorado "Net Metering" laws essentially mean that every watt of solar created by my system is sold back to my power company which eliminates my electric bill. It all evens out to be a basically free power system that will eventually be completely paid for in it's entirety by the power company through bill credits, not to mention the government's tax incentives. Other than the profitable aspects of solar, I feel like I'm making a real difference for my children and for our planet. Solar is the ONLY home system that can provide enough return on your investment to not only pay for itself, but eventually will make a monthly contribution to your budget by completely eliminating a power bill. Also, Keep in mind that electricity costs go UP over time so the watts that my system sells back to the power company become more and more valuable. Solar systems by ION are a no-brainer and electric power is going to continue to be a human need. In my humble opinion, Coloradans shouldn't let this opportunity pass us by. Make a difference to our world while still greatly raising the value of your home. Most of all. Let the power company pay for it through bill credits. We are ALL going to need solar eventually. Fossil fuels are going away.... There's only so much oil on Earth and we have already found most of it. Seriously. Look into it! Net metering is Colorado state law, so the utility companies have no choice but to comply. This means BIG rebates and incentives for us customers who are willing to make the switch to solar NOW. I found ION Solar to be a great place to get started with a great system. I'm enjoying these benefits myself every month, and I feel like a hero because I'm doing my part for our planet. This is one of those rare occasions when saving the planet is the profitable thing to do as WELL as the RIGHT thing to do.

7 years ago

ION Solar Logo

Reply from ION Solar

Keith, thank you for this wonderful review! We're so happy to hear you are saving on your monthly electric costs. We agree solar is the more efficient and clean energy choice! We appreciate you sharing your experience with us!

Oct. 16th, 2019

star star star star star

Michael King Jr Saratoga Springs, UT

After doing research on Ion and getting a quote from them, Vivint, and Blue Raven Solar, and meeting with our sales guy (Christian R.) who spent a ton of time walking my wife and I through everything... It was a no brainer who to go with. They came in below everyone else from a cost standpoint. Truth be told we were nervous about signing any contract, but Christian pointed out we essentially are in a verbal contract with the power company now and we will always need power, but why wouldn't we want to get locked into one low price were the bill will eventually go away. Solid point... why would want to continue to pay the rates RMP determines?? The guys that came to our home were super nice and cleaned up everything when they were done, including taking off their shoes! Seriously could not be more impressed with the service, respect, and the 1 on 1 attention I got through the whole process. Thank you ION! You will have more business coming your way from our neighbors!

7 years ago

ION Solar Logo

Reply from ION Solar

Michael, thank you for this awesome review! We're happy to hear that after doing your research you felt confident with ION. We will be sure to pass your kind remarks onto Christian.

Oct. 16th, 2019

star star star star star

Smith Family Castle Rock, CO

We were contacted by another Solar Company last year. When the salesman arrived at our house he didn't even have a piece of paper or anything to write with. So when my husband said he had made an appt. with another Solar company. My first thought was, here we go again. However, when the salesman from ION arrived he was professional, well prepared, answered all our questions. All of the people from ION were always professional, friendly, and well trained in their field. Everything that ION had control over was always done in a timely manner. The only snags were from our Town Inspection rules and waiting for a permit to operate from IREA.

7 years ago

ION Solar Logo

Reply from ION Solar

Thank you for taking the time to share your experience with us. We pride ourselves on providing a premium service and that starts from the initial consultation!

Oct. 16th, 2019

star star star star star

Jesse Martinez Kyle, TX

I've appreciated the professionalism of explaining how ION works and have been transparent in how the company process works from start to finish. The billing process was clear & the rep gave us options to choose from. Allowing us to see our minimum to high pmt options. They explained that we have 3 days to cancel if we changed our minds for any reason. I really like the fact that ION is one company and not contracted out. I've dealt with companies that pass the buck & with this company they don't. The panels they offer are quality & will absorb energy fully without slowing/stopping the amount of absorption of energy if a panel is shaded (not affecting other panels). The customer service has been open, polite, & informative. I've not discovered the company as not being transparent. My rep was upfront & welcomed questions during our mtg & through the stages of getting solar panels. To me its been a no brainer to get solar panels & be with this company that's part of our energy solution! I refer this company out a lot! I've not received any negative feedback. The warranty is also competitive with other companies.

7 years ago

ION Solar Logo

Reply from ION Solar

You're the best, Jesse. Thank you for sharing the positive experience you had with us. We pride ourselves in being a full-service solar provider, so this review means a lot to us!

Nov. 3rd, 2018

star star star star star

Melissa Lusk Kaysville, UT

We called several other former customers before signing up with Ion Solar and I was pleased that they gave us references who had something to say besides, "it's all great." We spoke with one person who detailed a month long reign of problems, all of which were fixed by the company and how happy she was with the customer service. We have had our panels for about 9 months now and the only thing that is buggy is sometimes we get a "production issue" warning. When this happens, we reach out to Ion Solar, they have checked it out, and it is has only been that we were producing less than expected due to weather. Our panels cover our power usage and we are very happy with both the panels and the company.

8 years ago

ION Solar Logo

Reply from ION Solar

Melissa, thank you for sharing your experience with us! We're happy to hear that you are pleased with your decision to switch to solar with ION.

Oct. 16th, 2019

star star star star star

Monica Sorenson American Fork, UT

I am located in Utah where solar is a fairly new game, I did extensive research on all companies and while I found certain are rated better I found visions proposal to be the hands down best price for the kind of quality offered. The monitoring of my system really takes the stress off of me, a mother of 4, to worry about the things I need to. The installation was flawless took maybe 3 months total to get it up and running. The people on the installation crew were neat and friendly. The girl who originally sold us the product has completely taken care of everything and checked in with us every step of the way to ensure our satisfaction. Just an overall very homey yet reputable feel to the entire process. I would and am recommending Vision to all my friends and family.

9 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Misty Richard

The rep., Calvin was very knowledgeable and professional. The whole process was very streamlined.

4 months ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Angela Johnson

I like the quick response to my inquiry. The process was very easy. They did most of the work.

4 months ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Kelly Gummelt

They were great! Mason was very informative and the installers were quick and communicated well.

5 months ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Laura Jeffery

Ion has been wonderful! So communicative and always attentive. My solar panels look amazing.

5 months ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Kehlani Moore

The work was great and quick the communication was amazing it was so welcoming! The team is awesome

5 months ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Lisa Goudy

Great experience with ION solar!! If you don't have solar check them out, you will be happy you did!!

6 months ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Dan Merwin

The team is extremely knowledgeable, thorough, professional, and customer-focused. Highly recommended.

6 months ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Donato Darrissi

I have had a great experience with ION. Their customer service support has been excellent from the beginning.

7 months ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Mauricio Gomez

I liked the whole process, they did all the paperwork with my HOA and kept me up to date with installation progress.

8 months ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

John Rajniak

Very organized. were there on time for installation and answered questions. Kept me informed and processed required paperwork efficently.

8 months ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Bilal Hussain

I was expecting system up and running within 3 months but it took almost 6 months. Customer service was not honest with estimated completion date.

8 months ago

check_circle

Verified Customer

check_circle

Review Source

star star_border star_border star_border star_border

Joey Garcia

As far as ION solar goes, they’re probably a decent company but Ty S is just a sleazy used car salesman that will tell you anything you want to hear. His line is “give me 1% of your trust and I’ll earn the other 99%. Don’t fall for it. He gave me a deal that I had to constantly track him down for and now won’t even return my texts. My solar still hasn’t been turned out so I can’t speak to the system itself, but that has to do with the county I live in. Don’t trust this guy. He didn’t try very hard to earn the remaining 99% of my trust. Very few things I hate more than liars.

9 months ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

James Rose

Everything was exceptionally fast and professional. They answered all the questions and I had and held my hand through every step of the process.

9 months ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Don Gregg

The staff was responsive, patient, well trained and professional. Excellent follow up to technical questions. Genuinely a great customer experience.

10 months ago

check_circle

Verified Customer

check_circle

Review Source

star star_border star_border star_border star_border

Raul Molina JR

I would be cautious on using Ion Solar , with multiple attempts to have them come finish the install and programming of the solar panels. The only response I get is they need to send a technician but want me to pay $250 for the visit. The programming was never completed and working properly since the first day and they don’t seem to care. Attached are some photos of the error that I am receiving and the productivity that my system is doing now compared to last year and I have more panels right now than I did last year… Really frustrating.

10 months ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Eric Byars

The process has been very easy and Lori let us know how the process would go and has been super helpful with any questions we’ve had.

10 months ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Amber Nolder

I absolutely love my solar panels! Ion Solar was professional, fun and very knowledgeable! I definitely recommend them to everyone!

10 months ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Angela Forsberg

They made the process super easy to understand even when I just kept wavering on if I was ready to purchase. The solar works great too.

10 months ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Dawit Gebru

I like that the process was smooth and everyone was great . The installation was done professionally and it has been working great

11 months ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Ryane Edwards

The always keeps me in the loop with what’s going on. Everyone who has stopped by has been extremely nice and respectful of my property

11 months ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Susan Strayer Curtis

Excellent communication throughout the process. They did what they said they were going to do, and let me know about changes in a timely way

11 months ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Brianne E Huseby

Jason was fantastic, low pressure but very knowledgeable. We are so happy with the install and performance of our solar panel system!

11 months ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Stacie Brown

The sales people were very informative. The communication before and after the process was excellent. The install was completed efficiently.

11 months ago

check_circle

Verified Customer

check_circle

Review Source

star star_border star_border star_border star_border

Warren White

Slow, unreliable, and low quality labor network for installation. Process started at the end of June, had approval from the city on 01-Aug., after multiple reschedules the panels were installed a couple months later, they had issues, after multiple trouble shooting visits, it seems like they started producting power on 23-Jan. 2026. 6 Months from city approval to system generating power seems like a long time; afterall, whole houses get built is half that time. So, have I been paying for both the solar loan and the utilities? Yes, for a couple months I've been paying both bills. Hopefully, the delayed install doesn't impact my tax credit. If you're into speed, quality, or saving money you should move onto the next company on your list. If speed, quality, and saving money isn't important to you, then your values align and ION is your company. Oh and after the system started producing power, the app. that is provided to monitor usage is out of date and doesn't work with updated Android operating system. Since I'm complaining, I'd point out that they want an adult at home for all visits (which is reasonable), but when you're looking at approx. 8 visits and all of those got rescheduled a minimum of 1 time, you're looking at taking 16 days off work to be ready for the system to be installed. This is fine if you don't work or work from home, but if you have a job, this is considered inconvenient.

4 weeks ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Kameryn Beckum

ION Solar was very professional and speedy with the install. Both Megan and James walked me through everything and answered all of my questions. I 100% recommend ION Solar.

1 year ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Ryan Perigny

ION did an excellent job with our solar panel installation (system not yet turned on). The crew was very polite and cleaned up everything when they were done.

1 year ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Jeffery Hagan

This was a great installation of my solar panel. This ION Solar team were professionals and permits through the city passed on first inspection. Great job 👍

1 year ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Christopher Garcia

Exelente service, American made products that last. Love my system it saves me so much money, in a cloudy day cuts my bill at around 80% & in a sunny days 95%.

1 year ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Elie Bulka

Easy to work with. Punctual. Professional. Did a great job! They were able to answer my questions, we're respectful of my time and overall a joy to work with.

1 year ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Luong Tran

I like the team work on installing the solar panels. The sale person was little rush. He should give me time to think or shop around to compare with other companies.

1 year ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Michael Nixon

Justin was amazing! Took the time to explain everything in detail to be sure I was getting exactly what I needed! Don’t hesitate to use Justin and ION!

1 year ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

James Kelso

I was pleased to get the entire project done, and the Ion team listen to what I wanted and did all the work with no further need to explain a second time.

1 year ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Ryan Hart

Easiest company to work with and has made financial sense based on what we had installed! Customer service has always been helpful if I have questions

1 year ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Theodore Slusher

The system has been working great and cutting my bill most months to only the connection fee charged by the Energy provider. It has made my energy cost much more predictable.

1 year ago

check_circle

Verified Customer

check_circle

Review Source

star star_border star_border star_border star_border

Gizelle Pierre

Do not choose ION solar. They will boast about their BBB rating but if you take a close look their rating has been steadily decline and their are numerous complaints on the BBB website. Don't make the mistake we did and believe the positive ratings, they are all false. We bought a solar system from ION not fully realizing what we got ourselves into. They locked us into a contract then installed an inferior system that barely produces the energy our home needs. Contacting ION is next to impossible as they rarely respond to emails and when you call and finally get someone they will promise to call you back but never do. Then we were told we had to purchase additional panels and batteries at almost double the cost of what we were originally charged in order to meet our energy consumption needs. So now we're $40k in the hole with a useless solar system. There are much better solar companies out there who will not try to rip you off. We had solar in NY with Momentum Solar which was a much better and more transparent experience.

1 year ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Mary Nickle

So far every single person, every single and group of people have been wonderful. We are in the install and certification process. Not paying yet but will be .

1 year ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Veronica Whitmore

All of the employees are very professional and helpful. The process is very smooth and easy. They provide great communication throughout the entire process.

1 year ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

William Hawkins

Very well organized and informed. Was skeptical about a 0 electric bill; I'm no longer a skeptical. The future is inevitable. I highly recommend ION Solar.

1 year ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Dinglasan

After the Ion Solar presentation by Calvin D it made so much sense to actually go ahead with the solar panel install. It has been a great decision and I have no regrets.

1 year ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Suzanne Sibole

For the most part, we are happy with our solar purchase through ION Solar. It is sometimes a little difficult to reach someone when there are questions, but overall, the service and product have been good.

1 year ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Sadie Thews

He was very thorough upon explaining what to expect. The process went very smoothly. All my questions have been answered. I felt confident in adding solar panels to my home.

1 year ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Colleen Campbell

The process as a whole was super easy. When things came up we had several people reach out and make sure that it got taken care of to our satisfaction.

1 year ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Caldwell Soldan

We had a small glitch at the beginning. It had to do with the county inspector. But overall they were very good and did what they claimed they would do. Easy to contact if there are issues.

1 year ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Daniela Tan

Great team. They are very professional and friendly. They all took care all the paperworks that makes the process hassle free. always make updates on the progress

1 year ago

@endstack