ION Solar: Read 1,540 User Reviews From Real Homeowners

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William Aurora, CO

What I like about ION Solar, is that the representatives keep you in the loop during the installation process from contracting, permitting, panel installation, etc. Their installers are respectable, knowledgeable, and courteous members of this organization. Thank you for all you do, as installation nears its completion.

2 years ago

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Dennis Racey Aubrey, TX

The product (solar panels) works well. Our overall energy bill has been slashed dramatically. My only problem with ION is that they do not always respond to emails in a timely manner. Several times I've had to try multiple times to get a response. And after they give you the name of a focal point to contact, invariably that person is not available when you contact them. But again, the solar panels work as promised.

2 years ago

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Cynthia Garner, NC

I like having solar because I have seen a significant savings in my electric bill especially during the winter months. ION customer support has responded in a timely manner to questions I had within a year after installation. Installation was completed January of 2022.

2 years ago

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Christopher Thomas Prosper, TX

ION Solar is a good company and their panels do what they are supposed to. Only reason I did not give 5 stars is simple due to an under estimate of panels needed for my home. My bills are significantly less than normal but not where they could have been. My only recommendation for someone interested in Solar is to be in your home for at least a year so you have a solid history of consumption. I lived in my house for 3 month and accepted a bid based of the salesman best guess as what my usage would be.

2 years ago

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Tristan Carrillo Austin, TX

Since day 1, Ion staff have been so impressive. Excellent and constant communication, informative and detailed knowledge, polite and always professional. The install alone was amazing. They were quick and clean. The panels look beautiful and they were so much quieter than expected during their install.

2 years ago

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Michael Williams Clayton, NC

I am happy with the overall customer service provided by ION Solar! Brian, Cassie and Rebecca have been extremely helpful. They made the process go smoothly. They were very knowledgeable about the process and any question I had, they responded quickly and efficiently! So far so go with the service provided! Thank you ION Solar!

2 years ago

Reply from ION Solar

Thank you so much for your review! We really appreciate your feedback and have loved working with you!

Jan. 11th, 2023

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Kevin Bailey Littleton, CO

I highly recommend ION for your solar needs. They were great at keeping me informed during the whole process and the crew installed the panels even though it had snowed a bit the night before. Overall very professional and customer service was excellent!

2 years ago

Reply from ION Solar

Thank you Kevin for the review! We are glad to hear it was a successful installation despite the weather the night before!

Jan. 11th, 2023

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The Gipson’s Justin, TX

This experience was super easy and very exciting. Love the ION Solar customer support team and everyone who contributed to our experience. Definitely was worth the investment! Special thanks to ION Solar team for helping my wife and I through this process. Truly thankful for the transparency and commitment that we received.

2 years ago

Reply from ION Solar

Thank you Gipson family for the review! We are glad to hear you had a great experience through the process.

Jan. 11th, 2023

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Robert Burns Colorado Springs, CO

Please working with this company. They make it a point to communicate with the customer at every step of the process. Their installation crews were very courteous and experienced, which resulted in an expeditious installation and activation of the system.

2 years ago

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CHRISTINE MARTIN Albuquerque, NM

I was very pleased with my experience with this company during the installation and operation of my new solar panels. I was kept informed along the entire process and the people I worked with were always friendly and informative. I highly recommend them to anyone thinking about changing to solar power.

2 years ago

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Khance Johnson Austin, TX

It's been a great experience! Josiah has answered every question super quickly and clearly and the install crew that had Jacob as the lead were super fast, clean, and polite. They explained everything before they left. It's been a great experience! System is up, running, and issue free!

2 years ago

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Charles Cunningham Virginia Beach, VA

From the initial contact to the day we switched on the panels, ION was a pleasure to work with. Everyone who contacted us was helpful, professional, courteous, and supportive. I recommend ION to anyone who is considering solar panel installation.

2 years ago

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Robert Sheren Aubrey, TX

If an ion solar representatives solicits your home, ok would recommend having them come back later when you have had a chance to do some solar homework. Our salesman came out and made everything sound really good. We were brand new residents to our home and have not had a chance t ok assess our bills yet and we made a rash decision, based on his sales tactics. If I had a salesman from several different companies right there at the same time, it might have made more sense to let them argue out their points and their prices. Right now, I am feeding the grid and the grid feeds me back. If I produce more than I eat, I only have to pay an ion solar bill. I do not get a solar credit from my electric company, nor does anyone pay me for making extra electricity. (Bum deal if you ask me). If I use more electric than my panels make, I get a bill from ion and I get a bill from my electric company too. Ion will call and text you constantly until your solar install is complete, so that they can ensure that their system is installed in a timely manner. This becomes irritating if you run into any problems with an HOA. All in all, I wish I had a better option that allowed me to make money from the panels. The installation crew didn't fully pick up their mess before they left the job site, even after being reminded the mess was there, they only came back and picked up half of it.

3 years ago

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Bonnie Courney Round Rock, TX

I Love the communication process from ION Solar! From the beginning of the process, I was kept in the loop about every step of the way. They were on time, fully proficient, and explained everything to me in terms I could understand.

3 years ago

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Kyle Cramsey Loveland, CO

Very good company to work with. Everyone i worked with was very polite and professional. The solar panels have been installed for just a week now and seem to be performing as expected. The app works extremely well and I find myself always looking at how much we are producing!

3 years ago

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Wicker Norfolk, VA

Overall very happy but unresolved damage issues disappoint I’ve been using my new solar panels for a few weeks and love them. They have been working without any issues so far. ION definitely has their process down for getting these installed quickly and efficiently. They provide an app for easy tracking of the entire 10 step process and were always quick to respond. The sales team was very friendly and were happy to talk and answer questions with no obligations or pressure. One hiccup in the process was from the preliminary inspector who did not relay information to the team who was doing the install. The electrical box was not on an exterior wall so the work order changed which meant they needed the design to be approved which delayed the install for a week. The install went smoothly and the workers were friendly and cleaned up after themselves. Unfortunately they brought a giant bucket lift to help get panels onto the roof and damaged the driveway. The lift was overkill and so heavy it cracked the driveway in several places. I was told several times any damage to the property would be repaired but it has been a couple of months now with no one getting back to me. There is still one final inspection to take place so maybe they are waiting for that. All of the inspections take a while but that’s out of their control. The payment plan is reasonable and I’m hoping the panels will be paying for themselves very soon. ION Solar has a lot of experience in other states so I felt comfortable going with them. If they fix the damage caused by the lift I would 100% recommend them.

3 years ago

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Linda Jo Samuilow San Marcos, TX

the initial presentation by Zach, was very understanding and he spent over 2 hours going thru each step and i could call him at anytime for some more questions. staff office personnel were always available for me: Haley, Lauryn, any the installer of the panels, Wayne

3 years ago

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AlecC Washington, DC

I was always kept informed of progress a very professional easy to work with company . Work was performed on time with no mess ,very polite associates and install crew who knew their job, installation of 17 panels and associated wiring took about 5 hours .Thank you ION Solar.

3 years ago

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Matt Romero Parker, CO

ION’s setting a new industry standard with a awesome start to finish process. ION’s full of surprises, just yesterday after more than a month of being off the grid a rep stopped by while in the area to see if we had any questions, concerns etc.

3 years ago

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Jennifer Bennett Norfolk, VA

ION Solar is a very professional company, this is a no hassle, no pressure process. The information is given to you in a very easy way to comprehend and digest. The decision is all yours to make. They keep you up to date through the entire process and make sure you are happy with your decision to go Green.

3 years ago

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Vic Barone Productions Virginia Beach, VA

This company was very friendly from the initial sales rep to the installation crew. They know what they are doing and get the job done and make sure the customer is taken care through multiple perks and keep you updated throughout the process. And if there are any questions or concerns they respond promptly.

3 years ago

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Mackenzie Olson Sherwood, OR

Our experience with ION Solar has been amazing! From the beginning we were told exactly what we were signing up for, and the company has made the process extremely easy for us! The crew was phenomenal and got our roof and solar panels done in amazing time. 10/10 recommend!

3 years ago

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Patrick King Denver, CO

Clayton was very nice to work with. Informative and built trust which is extremely important in such a competitive industry. He is a major asset to your company. Kudos! So far everything has been spot on from the initial sale to install. Everyone was polite and respectful. I am just waiting on the city inspection and final approval from Xcel!

3 years ago

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Ryan Tabor

Through the entire installation and set up process, everyone i worked with or that came to my home was amazing. Always on time and always did what they said. The total time to get my panels turned on was about a month quicker than they predicted. All around great process.

3 years ago

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Luis Jose San Antonio, TX

Great service from the beginning, they are really on top of the process, I literally didn’t have to anything. Everything workout as planned. When I called them, they answered all my questions and followed up. I will strongly recommend this company for your Solar. No complains five starts!!

3 years ago

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Ryan Courtwright Chesapeake, VA

ION has been great from the jump. They kept me well informed on the whole installation process. The installation team did a fantastic job! They were all very professional and did a stellar job on the installation. I highly recommend them!

3 years ago

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Brittany Pierce Aurora, CO

Our experience with Ion was great. We thought it went pretty smooth and actually pretty quick through all of the steps. We greatly appreciated that all of the necessary steps/items were taken care of by Ion and the communication with updates was awesome!

3 years ago

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John Lenihan Las Vegas, NV

They are knowledgeable about solar. This is my second purchase (California) and they impressed me with their answers. Then, their system of keeping you up to date is very robust. So far, I am happy with the production of electricity

3 years ago

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LES AUSTIN Maidens, VA

I recommend ION SOLAR if you are looking to go SOLAR. They are quick to respond and professional in their installation process. They take care of everything from the HOA application to all required inspections. Have an APP for your phone so you can monitor your system.

3 years ago

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Lee Martin Norfolk, VA

Everyone I have dealt with, either in person, email, or telephone has been very polite, professional and helpful. Any questions that arose were quickly answered to my satisfaction. Anything I was promised during the process was delivered without question. I am satisficed with ION.

3 years ago Edited September 14, 2021

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Hannah Swanson Fort Collins, CO

Ion Solar has been so great to work with. This is our second time getting solar panels with Ion Solar ( we moved). The process was quick and smooth. They are great with communication and keeping you in the loop of where they are in the process. We highly recommend them!

3 years ago

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Angela Gregory Rio Rancho, NM

Everything has gone very well and exactly as explained to us when we first signed. We receive regular communication each step of the process. Our questions and concerns have always been taken seriously and have been addressed immediately. I definitely recommend them!

3 years ago

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Cassandra Behr Kyle, TX

They have been sooooo easy to deal with. They communicate great throughout the entire process. They took care of everything, from all the inspections to the installations, to the final inspections. The install team was very professional, fast and efficient. I would highly recommend them to anyone looking to get solar!

3 years ago

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Melanie L Aurora, CO

Ion gave a great option for solar when we didn't know where to start. And we have a contact person who is able to keep us up to date on the progress and answer any concerns or questions we may have. Their incentives and customer service have made us really happy with our choice.

3 years ago

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Brandon Z. Henrico, VA

So far, working with ION has been a great experience. I was a little hesitant about going solar at first but the folks at ION took the time to walk me through the process at various steps. If you are considering going solar than I would highly recommend ION Solar!

3 years ago

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Evelyn Baldwin Virginia Beach, VA

We are so excited to be helping the environment. We couldn't have done it without the experts at ION. They were so receptive of any questions we might have. There was always someone to go to. I would recommend ION SOLAR to everyone!

3 years ago

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James E Carroll Parker, CO

Everything as promised. Continued to work through snowy weather and worked on a schedule that worked for both of us. Installed exactly as proposed - even painted the power conduit from the second story to the distribution center. Power production looks good.

3 years ago

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Kevin Parsons Colorado Springs, CO

Everything went very smoothly with my solar install. ION Solar was very attentive to my needs and did a great job communicating at every step of the process. I highly recommend ION Solar to anyone wanting to produce their own power.

3 years ago

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Aurel Kraft Las Vegas, NV

The process of applying for and getting solar panels was very easy with ION. I felt informed throughout the entire process and their team took every opportunity to check in with me and ensure I felt confident throughout. I would recommend them to anyone considering getting solar panels for their home.

3 years ago

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Benjamin Moeller Castle Rock, CO

Ion Solar is great! From the initial meeting to now having our solar installed and working, I could not be happier. Jason D. and his team did a marvelous job! Every promise was kept and there were zero issues. Go with ION and you will be a happy customer.

3 years ago Edited September 14, 2021

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Carlos Del Rio Albuquerque, NM

ION Solar is a great company. Every step of the process was explained in great detail. Any questions I had were answered. Our salesman was superb and always answered his phone when we called and took as much time as we needed to feel comfortable making our decision to go solar. We are extremely satisfied.

3 years ago

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David Sabo McKinney, TX

Very happy to have chosen ION for our solar system. From our first sales pitch up until putting the system on-line, everything has gone smoothly. Great communication from start to finish. Am recommending them to eveyrone I know.

3 years ago

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Trinity Penny Richmond, VA

Everyone I came into contact with in person and/or on phone was very pleasant and helpful. My energy advisor, Brandon J. is absolutely amazing. He answered all my questions and is still very prompt getting back to me even after my system is installed and operational. My experience with Ion has been excellent. I would recommend them to anyone.

4 years ago

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David Bonham Denver, CO

As a small business owner I truly understand the importance of customer satisfaction and experience. ION consistently provided my family and I with updates, notifications and made the process relatively simple. All fields of the business and process were at the highest quality. Could not ask for a better experience.

4 years ago

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Robin Baltimore, MD

Ion solar is the best! These guys come in and do there job and their gone. Except for a little bit of noise I didn’t know they were there. They never bothered me one time and they left my yard very clean. Give these folks a chance you won’t be disappointed!

4 years ago Edited September 14, 2021

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Timothy Sileo Georgetown, TX

So happy to have a solar installed on my house and with the electricity I've already been producing it was a great decision. The process with Ion Solar was very smooth and everyone at Ion was super helpful guiding me through the installation process. However, I'm knocking one star off (for now) as there could have been one extra step to double check with HOA approval before scheduling install date but that is both on me and Ion.

4 years ago

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Michael Stewart Fairfax, VA

After reviewing a number of many companies offering solar, my wife and I elected ION mostly because of their maintenance program that a lot of other companies did not offer. ION SOLAR out of Virginia was very professional and kept me informed throughout the whole process. I highly recommend ION for your solar needs!

4 years ago

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Theodore Turner Chester, VA

The ION Team was very knowledgeable of the my installed system and was very considerate to explaining what I was about to encounter with ION. The installation was a good group of guys who knew there stuff and ensured the system was properly installed and running efficiently from start to finish. Good Stuff!!

4 years ago

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Sam ,

Ion Solar was great to work with. They explained solar to us and gave us good information to help us make a decision to move forward with Solar. The entire staff was great from their Energy Avisor to the installation crew. I would recommend Ion Solar to anyone.

4 years ago

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Bregansss Fredericksburg, VA

Not only are they fast and friendly, but they were super honest about everything (nothing hidden) and easy to work with for each step of the process. They were attentive and careful. Very respectful of our property. They were able to answer all of my questions with ease. We HIGHLY recommend ION!

4 years ago

ION Solar Reviews