ION Solar: Read 2,017 User Reviews From Real Homeowners

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Bob Brown Suffolk, VA

From the first meeting with the sales representative, the pre-inspection, the install team, the post-inspection team, every one was polite, knowledgeable, and professional. I was always kept in the loop. Either by phone, email. Or IM. Any question I had was quickly answered. ION SOLAR is an outstanding company and have provided exemplary service. I recommend they without hesitation.

5 years ago

Reply from ION Solar

Bob, thank you for the wonderful review. We are thrilled to hear that you enjoyed your experience. We appreciate your recommendation. We hope you love your solar panels!

Dec. 10th, 2020

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Jcooper77 Suffolk, VA

This team is A-MAZE-Ing! Professional, Prompt, and Communicative. From the start they were always on time, and explained every step of the way. I had done a lot of research prior to my in home presentation, so I was able to fact check them ahead of time to see if they were just trying to get a sell... from first meeting to actual install was less than one month, and I haven't had to do a thing, but be home on install day. We still have to have the power company inspect and all that before my panels are switched on. But smooth sailing thus far. Highly recommend ION

5 years ago

Reply from ION Solar

Thank you for such a wonderful review. We are so happy that your solar process with our team was professional, prompt and communicative. We appreciate your recommendation and hope that you enjoy your solar panels for years to come!

Dec. 10th, 2020

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Game With Swayne Henderson, NV

Just finished the install, haven't had the panels inspected and turned on yet, but I have to say, These guys were AMAZING! Polite, patient, knowledgeable... the list goes on. My experience has been smooth as butter thus far. No doubt in my mind that this was the best choice for our home and future. If/when I buy a new house, ION is definitely who I'm calling.

5 years ago

Reply from ION Solar

Thank you for the fantastic review! We are so happy to hear you found our team to be polite, patient and knowledgeable. We hope that you continue to enjoy your solar service!

Dec. 2nd, 2020

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Pegah Ainge ,

We have had a great experience with ION Solar so far. The process has moved quickly and has been seamless. They have handled all of the paperwork with permits and HOA. The installation was quick and efficient and the crew was very polite and respectful. Andrew is our sales rep, and is extremely helpful and responsive. I’m really glad we picked ION Solar for our solar panel project.

5 years ago

Reply from ION Solar

Pegah, thank you for such a fantastic review! We are so happy to hear that your installation was quick and efficient. We will pass on the kind words to our installation crew and Andrew. We hope you love the rest of your solar process!

Nov. 13th, 2020

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Jamela Baisden ,

ION has been nothing but exceptional! They’ve done great work and have been so helpful! The salesman himself and his wife have become friends of ours and often check in on the progress and system itself and also our every day needs and mental health. I’m so thankful ION came into our life! I am so excited to see our solar panels in action and the savings!!

5 years ago

Reply from ION Solar

Jamela, thank you for the amazing review. We are so thrilled to hear you found our team to be exceptional! We are so excited for you to see your solar savings!

Nov. 13th, 2020

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Verified Customer

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David Bishop Newport News, VA

A five star review for five star service! The only weirdness I experienced was a second sales rep coming to my house and trying to offer me solar, but we got it ironed out and now I've got a second business card to keep in contact with. I'm definitely excited to go solar, this is my first week with my panels turned on and it coincides perfectly with my first solar payment too. Here's to hoping for a cheaper and greener electric footprint!

5 years ago

Reply from ION Solar

David, thank you for your review! We are so happy to hear that you enjoyed your experience with us. We hope you continue to enjoy a cheaper and greener electric footprint!

Nov. 13th, 2020

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Dan Espino Henderson, NV

Professional, honest, and straight-forward sales - Mel S is the man! Smooth, efficient, and transparent project management. Excellent, courteous, and super fast installation team. I'm talking half a day installation from start to finish. Excellent communication throughout the process, from signing the contract to powering up my system, ION Solar keeps the customer informed of the progress, where we are in the process, what to expect next and when. Going with ION Solar is the best decision.

5 years ago

Reply from ION Solar

Dan, thank you for the fantastic review! We are thrilled you found our team to be courteous, efficient and that the process was smooth. We hope you continue to enjoy the benefits of going solar. We will pass on the kind words to Mel and our teams. Thank you!

Nov. 13th, 2020

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Mike Hood Las Vegas, NV

Our sales and installation of our ION solar system was really flawless by the whole team. We were really very impressed with Garett our project manager he was in constant contact making sure we knew everything from start to finish, our instillation crew was very pleasant and did an awesome job we flew a drone up to inspect it and it was beautiful. Even the city inspector was impressed with the technology of having the power inverter on each panel he went on about how much better that was. And James our sales manager was very knowledgeable thank you team!

6 years ago

Reply from ION Solar

Mike, thank you for such a wonderful review! We are so glad you have had such a positive experience. We hope you continue to enjoy going solar!

Sep. 17th, 2020

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Bruce Miller Englewood, CO

Ion Solar has provided a wonderful experience for installing solar on our home. It does take awhile with city approvals and Xcel Energy installation as well. Please just understand this going in. Our project manager Cole has been efficient and the text messaging updates are nice. I am looking forward to seeing how well the system meets the needs of providing a fossil fuel alternative. Bruce

6 years ago

Reply from ION Solar

Bruce, thank you for your five-star review! We will pass the kind words to Cole and the rest of our team. We hope you love your solar!

Sep. 17th, 2020

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Stephen E Las Vegas, NV

We recently purchased a Solar system for our house from ION Solar. We signed the contract on 12/12/19 and our we received PTO from NV Energy on 2/11/20. The installation was very clean and professionally done. The wiring is installed through the attic leaving a clean and uncluttered installation on the roof. They even when to the extent of painting the electrical conduit that running down the side of the house to the electrical panel to match the color of the house. We also requested "critter guard" as part of the installation ( to prevent pigeons nesting ) and it was installed after we received inspection from the city. After our system was initially turned on after receiving PTO, we were told one of the panels was not reporting and that a service call had been scheduled. It took several service calls to resolve the issue, but in the end all panels are working and generating power. The benefit of having this issue arise during the install has been that we can testify that all panels report and generate power independently, so only those down affect your output and the remaining panels still operate and generate power. So in our case 11 of our 12 panels were working the entire time. I was skeptical about the power generation capabilities of our system, but so far we have generated approximately three days of excess power in a little under a 3 week period. We have received all the incentives we were promised during the contract negotiations. There are cheaper solar installations out there and I do feel we paid for a premium product, but having said that I also do believe we received a premium product. We are currently not producing anywhere near peak power due to it being February and yet our average daily output is almost reaching our estimate annual average. And that is with one panel down for most of that time. We are very happy overall with our experience and final outcome and would recommend ION Solar to others based on our experience.

6 years ago

Reply from ION Solar

Stephen, thank you for the fantastic review. We are so happy that you are enjoying your solar system!

Sep. 17th, 2020

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Michelle R San Antonio, TX

I have 0 complaints! Everyone has been so informative and helpful! The customer service has exceeded all expectations. Every single person we've had the pleasure of talking to or meeting has been so kind and fun. The panels look so good on our roof and we're just 2 steps away from going live! I HIGHLY recommend Ion Solar! And I recommend asking for Zach N & Adam S!

6 years ago

Reply from ION Solar

Michelle, thank you for the amazing five-star review! We are so happy you found our team to be informative and helpful! We will pass the kind words to Zach, Adam and the rest of our team. We hope you love your solar!

Sep. 17th, 2020

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Dan Smith Virginia Beach, VA

6 years ago

Reply from ION Solar

Dan, thank you for such an amazing review. We are so glad that you found our company to be professional and courteous! We strive to provide the best service to our customers and are so grateful for your recommendation. We hope you continue to enjoy your solar experience.

Sep. 17th, 2020

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Michael Howard Virginia Beach, VA

ION Solar provides a quality product using a business model that allows the customer to sit back and relax while ION handles all installation, scheduling, permitting and financing. I have never experienced such service in my entire adult life (I'm over 60). All representatives I dealt with were proactive, pleasant and professional. If I wanted to start a business and needed advice on streamlined processes and customer service, ION Solar would be my first stop. Mike H.

6 years ago

Reply from ION Solar

Michael, thank you for such a thoughtful, fantastic five-star review! We are happy to hear you enjoyed your solar process. We hope you are loving your solar panels! Thanks!

Sep. 17th, 2020

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Ian Johnson Rio Rancho, NM

My wife and I have been working with a member of the ION Solar marketing team, Chad S, and we have had a great experience thus far. Chad is patient, very helpful, and has served as a great point of contact for all of our questions thus far. He is a no-nonsense guy and a valuable asset to the ION team. We could not be happier with our experience thus far. We have our site survey for the panels this week and can't wait to experience continued service with ION.

6 years ago

Reply from ION Solar

Ian, we appreciate your thoughtful remarks. We couldn't agree more, Chad has been a great asset to have on our team! Thanks for the review!

Dec. 6th, 2019

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Robert Cassens Redondo Beach, CA

They were very prompt and polite and they answered all of my questions. Installation went as planned, smoothly. Everything seems to be working perfectly. I found them very professional and easy to work with. They explained everything completely and everything they said, turned out to be correct. I would like to personally thank Richard V my project manager and Anthony R the solar advisor. I am a person that asks a million questions and they were always available and informative. I could reach them by phone during business hours and they even answered emails after normal hours.

6 years ago

Reply from ION Solar

Robert, thank you for this thoughtful review. We will be sure to pass your kind remarks onto Richard and Anthony - we sure are lucky to have them on our team!

Dec. 6th, 2019

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Chris Chesapeake, VA

I just got my system installed and being in the service industry I was very impressed with the team. The crew leader was patient and answered all my questions thoroughly. We tend to ask a lot and never once did he seem to be annoyed or bothered by it. They cleaned up everything and even picked up trash that was not left by them. Have to say they exceeded my expectations at every turn. Thanks for a great experience.

6 years ago

Reply from ION Solar

Chris, we appreciate you taking the time to leave a review. Thank you for trusting ION as your solar provider!

Dec. 6th, 2019

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Liz Pflugerville, TX

We've had the system for about a month. It looks great and I'm anxious to see the how it does through the winter and into the peak of next summer. Ion was easy to work with and great at communicating. I used their app during the pre-install process and love the Enlighten app that shows what the individual panels each produce, today's current production vs yesterdays, and monthy/annual trends.

6 years ago

Reply from ION Solar

We appreciate your kind words, Elizabeth. We're happy to hear you're pleased with the appearance of the panels and have found the apps helpful. Thanks for the review!

Oct. 11th, 2019

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Teresita Totten Las Vegas, NV

Me and my family are very satisfied with the service we received from the sales department to the final installment crew. Every one from each department showed their utmost professionalism, knowledge and their respective skills. This is our very first time to have solar and we are all looking forward to the returns of this major investment. It's all worth it!!

6 years ago

Reply from ION Solar

We're incredibly grateful that you took the time to leave us this review, Teresita. We take pride in providing a premium experience for our customers, and we're overjoyed to receive your compliments and appreciation. Please take advantage of our referral program. For every family, friend, or neighbor you refer that makes the switch to solar, you receive a referral bonus. We will ensure they all enjoy the same quality of service as you have. Thank you for choosing ION Solar!

Aug. 29th, 2019

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Josue Munoz Pflugerville, TX

Even though there were some misunderstandings between the salesperson and myself, everything turned out great. Make sure everything you discuss is on the contract. In my case, it was the critter guard. ION Solar worked hard to make it right. Perfect timing for me to get them working, my last month's bill was cut in half even with family visiting and the blazing Texas heat.

6 years ago

Reply from ION Solar

We appreciate the feedback, Josue. We're sorry to hear that there were some initial misunderstandings. However, we are thrilled to hear that you are already seeing the savings! Thank you for choosing ION Solar!

Aug. 21st, 2019

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Jonathan K Pflugerville, TX

Ion solar is absolutely premium. I could not be happier with their level of service and professionalism. They took care of everything and kept me in the loop the whole time. My project manager Adam really went above and beyond to help me out. Even when I screwed up with my HOA he jumped in and got things all straightened out. The installation was a breeze. The techs that did the installation arrived on time and were very courteous and accommodating. They left in the house and yard in perfect condition.

6 years ago

Reply from ION Solar

Thank you so much for your kind words! Jonathon. We really appreciate you taking the time to leave a review - and we agree, Adam truly is a gem to have on our team! Thanks for choosing ION Solar!

Aug. 21st, 2019

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Paul and Evelyn Hanneman

Ion's staff and information were exceptional - informative, on time, technically expert, and friendly to boot. We were impressed by the positive national reviews and by the fact that Ion does all its own work - no subcontracting. They answered all our questions and were in touch with us by email and phone throughout the whole process. We give them the highest recommendation. We're delighted with the results and are having fun watching our electric meter run backwards!

6 years ago

Reply from ION Solar

Hello, Paul and Evelyn! Thank you for your kinds remarks. As a full-service solar company, we work hard to ensure a smooth switch so solar - giving our customers the experience they deserve, so this review means a lot to us. Cheers to many years of watching the electric meter run backward!

Aug. 21st, 2019

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Daniel W. Hutchinson New Braunfels, TX

ION Solar recently installed a solar system on my home in New Braunfels, Texas, and I am very pleased and happy to say these people at ION are a pleasure to work with. From initial contract/sales presentation throughout installation, even an after installation inspection, has been done with the upmost courtesy and professionalism I highly recommend ION Solar.

6 years ago

Reply from ION Solar

Thank you for the awesome review, Daniel! We work hard to meet our customer's expectations, and we're happy to hear we hit the mark for you. Cheers!

Aug. 21st, 2019

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Derrick Adajar Las Vegas, NV

Our salesperson was Melvin and he did an amazing job answering all of our questions after providing a thorough breakdown of what Ion Solar can do for us. They are quick to respond to our texts/calls/and e-mails and are on top of what we need to keep the process moving. And the app is pretty cool too! We are able to see the progress and have a peace of mind knowing they are doing their best to get our equipment up and running. Thank you!

6 years ago

Reply from ION Solar

Thanks for the review, Derrick! Our representatives work hard to ensure that our customers feel confident and informed when deciding to switch to solar, so this review will mean a lot to Melvin. We're excited to pass your kind remarks onto him! Welcome to the ION Solar family!

Aug. 21st, 2019

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Adam A Colorado Springs, CO

It took a little under 2 months between getting my initial quotes to having my system turned on. I had some issues with communication early on when they changed my project manager a couple times, but other than that it went smoothly. Lorrente M (my project manager) did a great job and was prompt about keeping me up to date and answering my questions. Mike M was very helpful in getting the system design I wanted and setting everything up initially. I'm happy with my overall experience.

6 years ago

Reply from ION Solar

Thank you for the review, Adam! We're so happy to hear you had an exceptional experience with Lorrente and Mike. Thank you for choosing ION Solar!

Sep. 5th, 2019

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Scotty Rio Rancho, NM

I partnered with the ION family. In every step of the process I had a resource to turn to when I had questions. Eddie took time to call me and explain the electrical interconnections and the flow of power from the array into the home. My concerns over construction details were addressed promptly from Doug. My personnel Project coordinator Jeff saw to every issue I saw promptly. I like most first time buyers are also last time buyers in that we only do solar once in our life time. My experience was exceptional.

6 years ago

Reply from ION Solar

Thanks for the review, Scotty! We agree - we're lucky to have Eddie, Doug, and Jeff on our team. We appreciate you taking the time to share your experience with us.

Oct. 11th, 2019

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Rckymtnvrabels Littleton, CO

There was no pressure to purchase and our Sales Rep, Jason D , was personable and very thorough in explaining the system and going over the benefits it would give us. He also followed up with us on the install and scheduling. The installation crew were so professional and amazingly quick. They were respectful of my flower beds when placing their equipment and ladders.

7 years ago

Reply from ION Solar

Wow, thank you for this wonderful review! We're so happy to hear your experience with Jason was a positive one. When homeowners make the switch to solar with ION, we are with them every step of the way!

Oct. 11th, 2019

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carlos alvarez Longmont, CO

From the start we had good information shared with us from Dallen he answered our questions. All information was shared via email and phone. Which made very simple. Follow up and follow through on their end has been good. Phone messages have been returned and questions answered. Install was completed on time and they arrived on time. Clean and quick.

7 years ago

Reply from ION Solar

Carlos, we're thrilled to hear your experience was "clean and quick." Thank you for taking the time to leave a review!

Oct. 11th, 2019

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PHILLY Pueblo, CO

Prior to signing on with Ion Solar I had 2 other solar companies come to my home and try to gain my business. Ion Solar was the third. I liked the professionalism the gentlemen showed and of course how knowledgeable they were of their product. Throughout the process of getting my solar system installed, my account manager was in constant contact with me, informing of everything. The surveyors, installers, and inspectors were all quite professional and respectable. I am excited to have an ION Solar system!

7 years ago

Reply from ION Solar

Philly, thank you for the great review! We're so happy you had a great experience with our team. Thank you for choosing ION Solar!

Oct. 16th, 2019

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John Aguirre Pueblo, CO

Ion solar was extremely Amazing about there production, nolage, and very helpful with what's going on with my processes to getting everything set up. They called or e mailed me about when, or who, was coming to set up my solar. I already have two other family and friends going to have a there house set up. I just want to Thank all of them for making this so easy as possible and getting the job completed.

7 years ago

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M.Rey Vin Chesapeake, VA

Tom D is the guy to ask for if you want your solar panel project in your house. He will be with you every step of the way and will always have your back. I ask him for everything and always have an answer. He explained the whole process to us and made it very simple to understand. Our project manager was equally awesome as Tom, they did all the leg work for us, and nothing up front. Great to work with and honest people. The team that came and installed my panels finished in one day. Very respectful, courteous and professional. Highly recommend this to anyone

7 years ago

Reply from ION Solar

Wow, thank you for this wonderful review and recommendation! We're so happy to hear you had such a great experience with Tom and your Project Manager.

Oct. 16th, 2019

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RICHARD MCMILLAN Aurora, CO

Ion Solar is a great company. Their employees - from the sales staff to the on site installation resources - are kind, professional, knowledgeable and well informed. They are focused on getting the system installed and functional as quickly and efficiently as possible, while also willing and able to answer any questions one might have during the process.

7 years ago

Reply from ION Solar

Richard, thank you for choosing ION as your solar provider. Our team of in-house specialists are dedicated to making solar quick and easy for our customers. We appreciate you taking the time to leave a review!

Oct. 16th, 2019

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LAURA DORN Cañon City, CO

Working with Ion Solar was a pleasure. Everyone was patient, kind & considerate, & answered all my questions. M. Rowley made sure I understood the step by step process & understood the new terminology I was learning. I received my 1st electric bill 12/7/18 after one month of being on line with Ion Solar. I had a 53.00 credit! That made my day! One less bill to pay! I have not had any problems with my new system, I don't notice a difference in power service.

7 years ago

Reply from ION Solar

Laura, we're thrilled to hear you had a credit on your electric bill! Amazing! We appreciate you taking the time to share your experience with us. Thanks!

Oct. 16th, 2019

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Catt Becker Windsor, CO

We had a great experience working with Ion Solar, in every stage of the process. The initial approach and sales conversations were very professional and educational, and helped us make the best decision for our needs. The preparation and work phases also, excellent employees and good communication all along the way. Now that we are up and live with our own solar power, we are very happy.

7 years ago

Reply from ION Solar

Catt, we had a great experience working with you! We love working with homeowners to help them save money and the planet. Thank you for the review!

Oct. 16th, 2019

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Dennis Wait Pueblo, CO

The energy adviser Justin G presented ION solar to us and my wife and I thought that it would be a good choice to go Solar. So we sign up with Justin who said that it would take awhile for everything the fall into place. It seemed like a long while before anything was happening then we heard from Micheal R our Project manger. He keep us informed as to what was happening next. This is very important, keeping us imformed makes it feel like you haven't beeen forgotten. The people that installed the unit were very quick and professional.

7 years ago

Reply from ION Solar

Hello, Dennis! Thank you for your lovely review of our project manager Michael. We agree, he is always on top of things and we feel lucky to have him.

Nov. 3rd, 2018

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Rita Lewis Boise, ID

Two weeks ago Chad W and his lovely assistant came by to offer my family a fabulous deal on solar panels for our home. The presentation was so thorough we decided we Had to have it. Unfortunately after consideration we decided we had to cancel our contract for now. However, when we are able to go through with it I will not hesitate to call Mr. W to set us up with ION SOLAR POWER,

7 years ago

Reply from ION Solar

Rita, thank you so much for the awesome review-and we agree, Chad truly is a gem to have on our team!

Oct. 18th, 2018

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DW R Orem, UT

I've been very pleased with ION. They installed my system in Feb of 2018 and I have been enjoying no power bill for a few months now. The only thing I pay my power company is the connection fee which is a flat fee I guess each month no matter what. My interactions with every employee was overall good. There was some miscommunication with the installers showing up earlier than expected, but when they give you a window of time to show up, you generally dont expect them to be right on time! I would recommend ION to my friends and family.

7 years ago

Reply from ION Solar

Hello, thank you so much for your positive review! Isn't it so nice having no power bill? We are so pleased you are enjoying your solar system.

Nov. 3rd, 2018

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Happy Girl

I have had many solar companies come by my home. I spoke to a couple of them but did not like what they offered, so I quit talking to them. After about a month ION showed up at my door. I decided to listen one more time. I was amazed by what they had to offer. ION has been great. They have great customer service and I would highly recommend them.

8 years ago

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LAWRENCE A CALDWELL

I like the service I received from this company, the equipment is attractive and impressive. after the installation was complete on my home, several neighbors like it so much they purchased the same system. I live in Hercules Ca. My rep go's by the name Mario and I can tell you, he is very knowledgeable and always available when ever me are my neighbor call. I don't usually give reviews, I had to this is one of the best purchase I have made.

8 years ago

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Jerry Corbin Rio Rancho, NM

Once clered by the local utility, ION had our system installed and ready to produce power in something like 3 days. Their installation was professional, and very clean and neat. We had occassion to contact customer service shortly after "going live". There was a representative at our home the very next day. As it turns out, I was the problem! Great service!!!!!!

8 years ago

Reply from ION Solar

Jerry, we appreciate you taking the time to share your experience with us. We're thrilled to hear we were able to resolve your issues quickly. Thank you!

Oct. 16th, 2019

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mBark Online Provo, UT

ION was a life saver. I looked at 7 different companies and couldn't make a decision because nobody really stood out as a better company. I saw an ION truck in my neighborhood and reached out to them to see what they offered. Their pricing was better than most of the companies I contacted and their products were the best available so they led the pack regarding the products they offered but their service was so much better and to me, that's one of the most important things. I'm happy I purchased from ION and I am super happy with my system.

8 years ago

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TJ Barber Austin, TX

I was absolutely impressed with the professionalism of the salesperson and his knowledge. He was able to answer all of my questions and help us make the best decision for our home. With the reviews out there we were impressed that all of our expectations were met and exceeded. With the increases in the energy rates we've seen on a year to year basis its baffling why more people don't take advantage of Solar. Vision has my vote now and with anyone that asks about our system.

9 years ago

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Eziwhuo Gift

I like ION Solar because they’re very much active and responsive to any kind of questions

2 months ago

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Verified Customer

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Rodriques Perry

They are very respectful and have been in business for a good while.

4 months ago

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Verified Customer

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Pamela Wilkinson

Just sounded like a good choice wanted a cheaper electric bill

4 months ago Edited November 25, 2025

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Verified Customer

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Roger Holliday

My son had recommended ION since they had done an outstanding job on his home.

5 months ago

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Verified Customer

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George Bereschik

They were very good. Took care of everything. HOA, PNM. Professional.

5 months ago

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Verified Customer

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Walter Sadowski

Professional, courteous and Timely. Sales person was outstanding!

5 months ago

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Verified Customer

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Kelly Gummelt

They were great! Mason was very informative and the installers were quick and communicated well.

6 months ago

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Verified Customer

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Laura Jeffery

Ion has been wonderful! So communicative and always attentive. My solar panels look amazing.

7 months ago

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Verified Customer

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Kehlani Moore

The work was great and quick the communication was amazing it was so welcoming! The team is awesome

7 months ago

ION Solar Reviews