ION Solar: Read 1,924 User Reviews From Real Homeowners

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Liz Pflugerville, TX

We've had the system for about a month. It looks great and I'm anxious to see the how it does through the winter and into the peak of next summer. Ion was easy to work with and great at communicating. I used their app during the pre-install process and love the Enlighten app that shows what the individual panels each produce, today's current production vs yesterdays, and monthy/annual trends.

6 years ago

Reply from ION Solar

We appreciate your kind words, Elizabeth. We're happy to hear you're pleased with the appearance of the panels and have found the apps helpful. Thanks for the review!

Oct. 11th, 2019

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Teresita Totten Las Vegas, NV

Me and my family are very satisfied with the service we received from the sales department to the final installment crew. Every one from each department showed their utmost professionalism, knowledge and their respective skills. This is our very first time to have solar and we are all looking forward to the returns of this major investment. It's all worth it!!

6 years ago

Reply from ION Solar

We're incredibly grateful that you took the time to leave us this review, Teresita. We take pride in providing a premium experience for our customers, and we're overjoyed to receive your compliments and appreciation. Please take advantage of our referral program. For every family, friend, or neighbor you refer that makes the switch to solar, you receive a referral bonus. We will ensure they all enjoy the same quality of service as you have. Thank you for choosing ION Solar!

Aug. 29th, 2019

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Josue Munoz Pflugerville, TX

Even though there were some misunderstandings between the salesperson and myself, everything turned out great. Make sure everything you discuss is on the contract. In my case, it was the critter guard. ION Solar worked hard to make it right. Perfect timing for me to get them working, my last month's bill was cut in half even with family visiting and the blazing Texas heat.

6 years ago

Reply from ION Solar

We appreciate the feedback, Josue. We're sorry to hear that there were some initial misunderstandings. However, we are thrilled to hear that you are already seeing the savings! Thank you for choosing ION Solar!

Aug. 21st, 2019

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Jonathan K Pflugerville, TX

Ion solar is absolutely premium. I could not be happier with their level of service and professionalism. They took care of everything and kept me in the loop the whole time. My project manager Adam really went above and beyond to help me out. Even when I screwed up with my HOA he jumped in and got things all straightened out. The installation was a breeze. The techs that did the installation arrived on time and were very courteous and accommodating. They left in the house and yard in perfect condition.

6 years ago

Reply from ION Solar

Thank you so much for your kind words! Jonathon. We really appreciate you taking the time to leave a review - and we agree, Adam truly is a gem to have on our team! Thanks for choosing ION Solar!

Aug. 21st, 2019

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Paul and Evelyn Hanneman

Ion's staff and information were exceptional - informative, on time, technically expert, and friendly to boot. We were impressed by the positive national reviews and by the fact that Ion does all its own work - no subcontracting. They answered all our questions and were in touch with us by email and phone throughout the whole process. We give them the highest recommendation. We're delighted with the results and are having fun watching our electric meter run backwards!

6 years ago

Reply from ION Solar

Hello, Paul and Evelyn! Thank you for your kinds remarks. As a full-service solar company, we work hard to ensure a smooth switch so solar - giving our customers the experience they deserve, so this review means a lot to us. Cheers to many years of watching the electric meter run backward!

Aug. 21st, 2019

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Daniel W. Hutchinson New Braunfels, TX

ION Solar recently installed a solar system on my home in New Braunfels, Texas, and I am very pleased and happy to say these people at ION are a pleasure to work with. From initial contract/sales presentation throughout installation, even an after installation inspection, has been done with the upmost courtesy and professionalism I highly recommend ION Solar.

6 years ago

Reply from ION Solar

Thank you for the awesome review, Daniel! We work hard to meet our customer's expectations, and we're happy to hear we hit the mark for you. Cheers!

Aug. 21st, 2019

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Derrick Adajar Las Vegas, NV

Our salesperson was Melvin and he did an amazing job answering all of our questions after providing a thorough breakdown of what Ion Solar can do for us. They are quick to respond to our texts/calls/and e-mails and are on top of what we need to keep the process moving. And the app is pretty cool too! We are able to see the progress and have a peace of mind knowing they are doing their best to get our equipment up and running. Thank you!

6 years ago

Reply from ION Solar

Thanks for the review, Derrick! Our representatives work hard to ensure that our customers feel confident and informed when deciding to switch to solar, so this review will mean a lot to Melvin. We're excited to pass your kind remarks onto him! Welcome to the ION Solar family!

Aug. 21st, 2019

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Adam A Colorado Springs, CO

It took a little under 2 months between getting my initial quotes to having my system turned on. I had some issues with communication early on when they changed my project manager a couple times, but other than that it went smoothly. Lorrente M (my project manager) did a great job and was prompt about keeping me up to date and answering my questions. Mike M was very helpful in getting the system design I wanted and setting everything up initially. I'm happy with my overall experience.

6 years ago

Reply from ION Solar

Thank you for the review, Adam! We're so happy to hear you had an exceptional experience with Lorrente and Mike. Thank you for choosing ION Solar!

Sep. 5th, 2019

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Scotty Rio Rancho, NM

I partnered with the ION family. In every step of the process I had a resource to turn to when I had questions. Eddie took time to call me and explain the electrical interconnections and the flow of power from the array into the home. My concerns over construction details were addressed promptly from Doug. My personnel Project coordinator Jeff saw to every issue I saw promptly. I like most first time buyers are also last time buyers in that we only do solar once in our life time. My experience was exceptional.

6 years ago

Reply from ION Solar

Thanks for the review, Scotty! We agree - we're lucky to have Eddie, Doug, and Jeff on our team. We appreciate you taking the time to share your experience with us.

Oct. 11th, 2019

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Rckymtnvrabels Littleton, CO

There was no pressure to purchase and our Sales Rep, Jason D , was personable and very thorough in explaining the system and going over the benefits it would give us. He also followed up with us on the install and scheduling. The installation crew were so professional and amazingly quick. They were respectful of my flower beds when placing their equipment and ladders.

6 years ago

Reply from ION Solar

Wow, thank you for this wonderful review! We're so happy to hear your experience with Jason was a positive one. When homeowners make the switch to solar with ION, we are with them every step of the way!

Oct. 11th, 2019

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carlos alvarez Longmont, CO

From the start we had good information shared with us from Dallen he answered our questions. All information was shared via email and phone. Which made very simple. Follow up and follow through on their end has been good. Phone messages have been returned and questions answered. Install was completed on time and they arrived on time. Clean and quick.

6 years ago

Reply from ION Solar

Carlos, we're thrilled to hear your experience was "clean and quick." Thank you for taking the time to leave a review!

Oct. 11th, 2019

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PHILLY Pueblo, CO

Prior to signing on with Ion Solar I had 2 other solar companies come to my home and try to gain my business. Ion Solar was the third. I liked the professionalism the gentlemen showed and of course how knowledgeable they were of their product. Throughout the process of getting my solar system installed, my account manager was in constant contact with me, informing of everything. The surveyors, installers, and inspectors were all quite professional and respectable. I am excited to have an ION Solar system!

7 years ago

Reply from ION Solar

Philly, thank you for the great review! We're so happy you had a great experience with our team. Thank you for choosing ION Solar!

Oct. 16th, 2019

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John Aguirre Pueblo, CO

Ion solar was extremely Amazing about there production, nolage, and very helpful with what's going on with my processes to getting everything set up. They called or e mailed me about when, or who, was coming to set up my solar. I already have two other family and friends going to have a there house set up. I just want to Thank all of them for making this so easy as possible and getting the job completed.

7 years ago

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M.Rey Vin Chesapeake, VA

Tom D is the guy to ask for if you want your solar panel project in your house. He will be with you every step of the way and will always have your back. I ask him for everything and always have an answer. He explained the whole process to us and made it very simple to understand. Our project manager was equally awesome as Tom, they did all the leg work for us, and nothing up front. Great to work with and honest people. The team that came and installed my panels finished in one day. Very respectful, courteous and professional. Highly recommend this to anyone

7 years ago

Reply from ION Solar

Wow, thank you for this wonderful review and recommendation! We're so happy to hear you had such a great experience with Tom and your Project Manager.

Oct. 16th, 2019

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RICHARD MCMILLAN Aurora, CO

Ion Solar is a great company. Their employees - from the sales staff to the on site installation resources - are kind, professional, knowledgeable and well informed. They are focused on getting the system installed and functional as quickly and efficiently as possible, while also willing and able to answer any questions one might have during the process.

7 years ago

Reply from ION Solar

Richard, thank you for choosing ION as your solar provider. Our team of in-house specialists are dedicated to making solar quick and easy for our customers. We appreciate you taking the time to leave a review!

Oct. 16th, 2019

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LAURA DORN Cañon City, CO

Working with Ion Solar was a pleasure. Everyone was patient, kind & considerate, & answered all my questions. M. Rowley made sure I understood the step by step process & understood the new terminology I was learning. I received my 1st electric bill 12/7/18 after one month of being on line with Ion Solar. I had a 53.00 credit! That made my day! One less bill to pay! I have not had any problems with my new system, I don't notice a difference in power service.

7 years ago

Reply from ION Solar

Laura, we're thrilled to hear you had a credit on your electric bill! Amazing! We appreciate you taking the time to share your experience with us. Thanks!

Oct. 16th, 2019

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Catt Becker Windsor, CO

We had a great experience working with Ion Solar, in every stage of the process. The initial approach and sales conversations were very professional and educational, and helped us make the best decision for our needs. The preparation and work phases also, excellent employees and good communication all along the way. Now that we are up and live with our own solar power, we are very happy.

7 years ago

Reply from ION Solar

Catt, we had a great experience working with you! We love working with homeowners to help them save money and the planet. Thank you for the review!

Oct. 16th, 2019

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Dennis Wait Pueblo, CO

The energy adviser Justin G presented ION solar to us and my wife and I thought that it would be a good choice to go Solar. So we sign up with Justin who said that it would take awhile for everything the fall into place. It seemed like a long while before anything was happening then we heard from Micheal R our Project manger. He keep us informed as to what was happening next. This is very important, keeping us imformed makes it feel like you haven't beeen forgotten. The people that installed the unit were very quick and professional.

7 years ago

Reply from ION Solar

Hello, Dennis! Thank you for your lovely review of our project manager Michael. We agree, he is always on top of things and we feel lucky to have him.

Nov. 3rd, 2018

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Rita Lewis Boise, ID

Two weeks ago Chad W and his lovely assistant came by to offer my family a fabulous deal on solar panels for our home. The presentation was so thorough we decided we Had to have it. Unfortunately after consideration we decided we had to cancel our contract for now. However, when we are able to go through with it I will not hesitate to call Mr. W to set us up with ION SOLAR POWER,

7 years ago

Reply from ION Solar

Rita, thank you so much for the awesome review-and we agree, Chad truly is a gem to have on our team!

Oct. 18th, 2018

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DW R Orem, UT

I've been very pleased with ION. They installed my system in Feb of 2018 and I have been enjoying no power bill for a few months now. The only thing I pay my power company is the connection fee which is a flat fee I guess each month no matter what. My interactions with every employee was overall good. There was some miscommunication with the installers showing up earlier than expected, but when they give you a window of time to show up, you generally dont expect them to be right on time! I would recommend ION to my friends and family.

7 years ago

Reply from ION Solar

Hello, thank you so much for your positive review! Isn't it so nice having no power bill? We are so pleased you are enjoying your solar system.

Nov. 3rd, 2018

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Happy Girl

I have had many solar companies come by my home. I spoke to a couple of them but did not like what they offered, so I quit talking to them. After about a month ION showed up at my door. I decided to listen one more time. I was amazed by what they had to offer. ION has been great. They have great customer service and I would highly recommend them.

8 years ago

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LAWRENCE A CALDWELL

I like the service I received from this company, the equipment is attractive and impressive. after the installation was complete on my home, several neighbors like it so much they purchased the same system. I live in Hercules Ca. My rep go's by the name Mario and I can tell you, he is very knowledgeable and always available when ever me are my neighbor call. I don't usually give reviews, I had to this is one of the best purchase I have made.

8 years ago

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Jerry Corbin Rio Rancho, NM

Once clered by the local utility, ION had our system installed and ready to produce power in something like 3 days. Their installation was professional, and very clean and neat. We had occassion to contact customer service shortly after "going live". There was a representative at our home the very next day. As it turns out, I was the problem! Great service!!!!!!

8 years ago

Reply from ION Solar

Jerry, we appreciate you taking the time to share your experience with us. We're thrilled to hear we were able to resolve your issues quickly. Thank you!

Oct. 16th, 2019

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mBark Online Provo, UT

ION was a life saver. I looked at 7 different companies and couldn't make a decision because nobody really stood out as a better company. I saw an ION truck in my neighborhood and reached out to them to see what they offered. Their pricing was better than most of the companies I contacted and their products were the best available so they led the pack regarding the products they offered but their service was so much better and to me, that's one of the most important things. I'm happy I purchased from ION and I am super happy with my system.

8 years ago

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TJ Barber Austin, TX

I was absolutely impressed with the professionalism of the salesperson and his knowledge. He was able to answer all of my questions and help us make the best decision for our home. With the reviews out there we were impressed that all of our expectations were met and exceeded. With the increases in the energy rates we've seen on a year to year basis its baffling why more people don't take advantage of Solar. Vision has my vote now and with anyone that asks about our system.

9 years ago

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Verified Customer

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George Bereschik

They were very good. Took care of everything. HOA, PNM. Professional.

4 months ago

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Verified Customer

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Walter Sadowski

Professional, courteous and Timely. Sales person was outstanding!

4 months ago

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Verified Customer

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Richard Settle

Very polite folks and have been great in communication every step of the way.

4 months ago

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Verified Customer

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Janet Brown

We are happy to join the solar movement and ION has helped us in that mission.

5 months ago

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Verified Customer

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Cory Akin

They do well with communication and staying in touch with you.

5 months ago

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Verified Customer

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Geoffery Alley

The service has been wonderful. I really appreciate your attention to detail

5 months ago

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Verified Customer

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Quintil Cardona

Love my solar system, very glad I got it. Great service from the whole team. Thank you.

5 months ago

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Verified Customer

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Marti Macy

Very easy to work with & thorough. Customer service is awesome, they make the process simple.

7 months ago

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Verified Customer

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Cruz Kvasnicka

The whole experience was great! Kept me up to date on every step to complete the project.

7 months ago

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Verified Customer

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Sabato Sagaria

I like Iron solar a 10th of this to my questions and timely return of response. Thank you.

7 months ago

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Verified Customer

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Daniel Rodi

8 months ago

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Cornell Owens

The salesman, Tom K, was very knowledgeable of the technical & financial aspects of the project. He spent a lot of time to answer the many questions that I asked and returned to brief my wife. He was able to compare the ION Solar system with other competitors that I had interviewed. The installation team led by Matt C did a great job installing 39 panels in one day including a thorough clean-up. I did have an issue with the electrician who deviated from the agreed to cable run path without letting me know & as a result ran the conduit external to the house instead of most of it being internal - it distracts from the appearance of the house. The system is up and running better than I anticipated.

1 year ago

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Jonathan

Working with ION was a pleasure. They made the process of getting solar panels easy and understandable. They walked us through each step of the process from design to installation, answering all of our questions along the way. They even worked with our HOA and township in order to fill out all of the proper forms and ensure that we got the proper approvals. They communicated with us frequently to provide updates, even if the update was that they are still waiting to hear back from the city about permits. They were honest and upfront about the whole process and what it would take to get solar installed. We couldn't be happier with the results.

1 year ago

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Jesse Williams Las Vegas, NV

We knew when we moved to Las Vegas that it'd be an ideal location to have solar installed on our home. That said, we didn't know much about it and were a bit intimidated at the thought of having to shop around. When ION showed up at our door we were eager to learn how they could help us but didn't want to commit until we received several quotes from other companies. Once we had a few quotes, it was very clear that ION stood well above other companies in every way. ION was more professional, had a better product, and had the best price. Overall, we felt well taken care of and had all our questions answered along the way. ION made it easy from start to finish. We're beyond satisfied with the value we received.

2 years ago

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Tasha Shippey Portland, OR

I've had nothing but a wonderful experience with ION Solar! The reps were great and kept us informed each step of the way. The installation crew even helped us patch a few shingles on our roof that got damaged in a wind storm that happened just days before installation! What's also wonderful was that we could communicate through whatever means I found more convenient for me, text, phone or email. I work 50 hours a week, so being able to send a quick text response during my breaks was really nice! Their communication and customer service step by step through the project was amazing!! I highly recommend them!!

3 years ago

Reply from ION Solar

Than you Tasha for your review! We are glad you had a great experience!

Jan. 11th, 2023

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Brad VanHorn Norfolk, VA

Overall, we are extremely pleased with our Ion Solar experience. Once we settled on specifications, got necessary permits, etc., then installation was fast and smooth. Once the system was finally able to operate, we were impressed with the system production which is greatly exceeding our expectations for the size of our system. Although we had one small error (conduit painting, not the solar system itself) in the whole endeavor, Ion was very attentive to our concerns and did not waste time sending help to fix the problem. A minor inconvenience, and not detrimental to our whole Ion experience. We are happy to have done business with Ion.

3 years ago

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Paco Herrera Littleton, CO

We were accompanied throughout the whole process in a very strict schedule, with very committed customer service leading us step by step with professionalism, great communication and all of the team members were extremely amicable. They always made sure we understood each step, if there was any action on our part or not, making themselves available for any questions, thorough follow up. Thank you very much to the team that helped us through this process with such great attitude and professionalism: Britney P (1st contact), Jeff K (introductory talk and guiding through the App and Q&A), Keyera (Area Manager), Julia (Design Validation Team), Ethan (ION's Solar Permitting Dpt), Matthew (Inspections Dpt) and Devin (Utilities Dpt)

4 years ago

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Verified Customer

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Jack Medford

ION did everything just as they said they would from beginning to end. The sucky part is the City/County inspection.

8 months ago

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Verified Customer

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Robyn Kimbrel

They are a great company to work with. Answered all questions quickly. We love our solar! Best decision we ever made!

10 months ago

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Verified Customer

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Peter Forbes

We decided to add solar to our house several years ago. Ion provided us with a very attractive package.

10 months ago

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Verified Customer

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Paul Timmons

The customer service was like that of years ago where they actually reach out and communicate each step of the process

10 months ago

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Verified Customer

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Michelle Gaston

Great customer service and communication from the whole team! Thanks for taking care of us every step of the way.

10 months ago

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Verified Customer

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Austin Montgomery

ION was a pleasure to deal with. They kept me well informed through the entire process. Highly recommended.

11 months ago

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Verified Customer

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Albert Budaszewski

They adapted the plan to cover my needs and even arranged to have trees trimmed so I'd have better sun for the panels.

11 months ago

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Verified Customer

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Bruce Fauth

Good people to work with. Great communication throughout the process. Always keeping me informed as to "what's next".

11 months ago

ION Solar Reviews