ION Solar: Read 1,924 User Reviews From Real Homeowners

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TAMMY BAKER Hampton, VA

Well we signed up on August 5, 2019 and they finished the install on September 27, 2019. System is up and running. We had a couple if hick ups along the way, but every one was very helpful. My PM Andrew Floyd was so understanding with me and all my crazy questions. They did every thing they said they were going to do. The app on my phone help me to understand the process and a little learning.

6 years ago

Reply from ION Solar

Tammy, we appreciate you sharing your experience with us! Your Project Manager is here to serve as your liaison, so we're thrilled to hear Andrew was helpful and informative. Thank you for choosing ION as your solar provider!

Oct. 4th, 2019

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Anthony Las Vegas, NV

I’ll get to the point, the communication is lacking regards to the actual panels that were installed. We asked for a clean design, Ion Solar did NOT live up to what they promised as far as placement. The initial placement draft was shown to us, at that time we requested a different placement as we wanted a little more organization. So, Anthony R presented a more cleaner design, which we agreed on. Well, they installed neither of the two!! We are have lots of patience, but still, to this day, we haven’t heard anything from Ion Solar about this. We feel that that are taking their time, hoping we will forget about the placement and move on!! We spent a LOT of money on these panels. Everything else with ION has been pleasant, but this is soo disappointing in a company to do this to a customer!! Please keep an eye on the installation!!! I hope this is not happening regularly!!

6 years ago

Reply from ION Solar

Anthony, we're sorry to hear this has been your experience. We understand how disappointing this is. Can you please email your review and project address to ? We would love to look into this further for you. Thank you for letting us know about this issue we appreciate the honest feedback.

Oct. 4th, 2019

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Hon Bray Pueblo, CO

Very professional and no pressure. Common sense approach. My power bill went from over 200 per month to 105 per month. I also get to run my AC all day all night. Never run out of power and bill never goes up. Veteran friendly as well.

6 years ago

Reply from ION Solar

Hon, thanks for leaving such a wonderful review! We are thrilled to hear how much money you are saving each month on your energy costs. Thank you for trusting ION as your solar provider!

Sep. 6th, 2019

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Mike Bell Virginia Beach, VA

The Ion Solar team I worked with was top notch. From the initial interview until the installation I was informed of the status of the project. I can now use the iPhone app to see what my system is producing. I have highly recommended Ion Solar to friends and family! Mike

6 years ago

Reply from ION Solar

Wow! Thank you for this wonderful review, Mike. We're thrilled to hear your experience with our team was a positive one. We appreciate you spreading the good word. Thanks for choosing ION Solar!

Aug. 29th, 2019

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Yoennis Garrido Vargas Las Vegas, NV

Highly competitive and reliable company. It has innovative solar panels that help improve the performance and durability of the installed system. And as for the aesthetics of the installation, they are the best. 100% recommended.

6 years ago

Reply from ION Solar

Yoennis, thank you for the wonderful review! We pride ourselves on being a premium solar provider using only the best equipment - including some of the highest-rated panels and inverters available. We're so happy to hear you are happy with our service and our product! Thanks for choosing ION Solar!

Aug. 29th, 2019

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Gerrie Colorado Springs, CO

Ion Solar is a wonderful company to work with if you are interested in a solar system for your house. They walked us thru every step of the process and provided an app to follow the completion on line. The installation was flawless and very timely. The technicians were very kind and knowledgeable about the product.

6 years ago

Reply from ION Solar

Thank you for the kind words, Gerrie. We're so happy to hear you had a premium solar experience from start to finish. Please reach out if there is anything else we can do to help. Cheers to a future powered by clean, renewable energy!

Jul. 31st, 2019

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zach Denver, CO

Ion was initially quick to answer and return calls and come to the house to help me. Once I decided to go with them and signed the contract, I was unable to reach them via phone again and none of my several voicemails were returned. I had questions about the contract and documents I was signing but had to rely on a friend for help who is also a customer. In addition to nonexistent support, the installation team failed the inspection, which meant they had to come back and try again. They told me the inspector who works for my local community was unreasonable so I offered to call the city for them to give them feedback...When they realized I would go to bat for them, the team changed their tune and asked me not to do that and they partially took responsibility for failing the inspection. 2 of my 15 panels produce about 40% less energy than the rest. Otherwise the system seems to be working well.

6 years ago

Reply from ION Solar

Zach, thank you for the feedback. We're sorry to hear about your frustrations regarding your inspection experience and overall communication. We would like to look further into your concerns. Please email your address and review to . Thank you.

Jul. 29th, 2019

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HortonFamily Erie, CO

We have been very pleased with the care that Ion Solar has provided throughout the entire solar process. Having a specific person overseeing the project was extremely helpful, giving us someone we could contact easily whenever we had a question or concern. Everyone we interacted with was excellent.

6 years ago

Reply from ION Solar

We are happy to hear that you go exactly what you wanted out of your solar experience with ION. Thank you for taking the time to share your experience! Cheers to a future powered by clean, renewable energy!

Jul. 25th, 2019

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Chelsie B Brighton, CO

Ion Solar is a great company to work with. From start to finish, the employees were helpful, professional and friendly. They always arrived when they said they would and answered all of our questions. We love our system and would highly recommend Ion Solar.

6 years ago

Reply from ION Solar

Thank you for leaving this glowing review, Chelsie. We are happy to hear your transition to solar was an easy one with our team! Thank you for choosing ION Solar!

Jul. 18th, 2019

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Michael Georgetown, TX

Josh our sales rep did an excellent job of explaining the product, the cost benefits and the process. We greatly appreciate the fact that they do not subcontract out the job and that if we have any questions we can call Josh directly. We are really looking forward to the installation.

6 years ago

Reply from ION Solar

Hi Michael, we are so pleased to hear you had a great experience with Josh! We appreciate you taking the time to leave this review.

Jul. 18th, 2019

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Gloria Lane Colorado Springs, CO

ION solar is a awesome company. So far they have been working with me and keeping me up to date about my installation and inspections. I didn’t know about the critter guard and they were so helpful in assisting with that add on project. I will refer my friends and family to seek out IOn for there solar investment.

6 years ago

Reply from ION Solar

Hi Gloria! Thank you for your review and recommendation. Hearing you had a great experience is the best thing we could hope for!

Sep. 5th, 2019

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Flor Garcia Newport News, VA

From the start it has been great. From the sales, rep, to the project agent, project manager and the install. All info was clear and concise, very friendly, professional, down to earth. The process went completely smooth and I am a very happy homeowner of ION Solar Panels.

6 years ago

Reply from ION Solar

Flor, we strive to provide our customers with a premium experience from start to finish, we loved to hear that we were able to deliver that for you! Thank you for choosing ION as your solar provider!

Sep. 5th, 2019

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Niki Gerber Rio Rancho, NM

We had a stellar experience with ION Solar! From start to finish, they communicated every step of the way and answered all of our questions. Our installers was fantastic! Timely, friendly, neat and efficient. Everything went as we were told it would go. Our system is officially generating power as of today! #gogreen

6 years ago

Reply from ION Solar

Niki, thank you for the stellar review! Our goal is to help our customers switch to solar as efficiently and timely as possible. It is nice to hear that our hard work is paying off. Thank you for trusting ION as your solar provider!

Sep. 5th, 2019

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Matt Stiasny Littleton, CO

Everything has been fantastic so far, with the exception of a design change to the layout of panels on our roof that has delayed our system getting turned on by a few weeks. Make sure the site assessment takes into account the location of the pipes and features on the roof. Other than that, service has been great. Can't wait to get our system up and running, especially as we head into June when our production potential will be at its greatest.

6 years ago

Reply from ION Solar

Sorry for the belated response, Matt. We just wanted to say we appreciate you taking the time to leave a review. Thank you for choosing ION Solar!

Oct. 4th, 2019

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Joshua Colorado Springs, CO

This entire process has been a breaded for me as a homeowner. ION has handled all permit and approval processes; including my HOA. All scheduled visits have been as predicted and the install went much faster than I expected. I would highly recommend this Solar company.

6 years ago

Reply from ION Solar

Joshua, thank you for this wonderful review and recommendation. Cheers to many years of solar savings!

Oct. 11th, 2019

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David Edds Denver, CO

Teaming with ION has been a great experience every step of the way. Their sales process was informative and insightful, the project management efficient--thanks, Derin!--, and the installers professional and productive. We went from initial sit down to final inspection to production in just a few weeks! It's been truly wonderful.

6 years ago

Reply from ION Solar

David, we appreciate your kind remarks regarding your experience with our team. Thank you for choosing ION as your solar provider!

Oct. 11th, 2019

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Emily G Santa Fe, NM

Had a smooth experience with Ion Solar. Chad was great in sales. Delivery of the unit and install went perfectly well. their guarantee/warranty covers everything that I could think of, their service was prompt and pleasing great customer service as well. Jeff was great to work with.

6 years ago

Reply from ION Solar

Emily, hearing you had a "smooth" experience is the best we could hope for! We aim to make the switch to solar easy and efficient for our customers. Thank you for taking the time to share your experience with us!

Oct. 11th, 2019

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David Edds Denver, CO

Teaming with ION has been a great experience every step of the way. Their sales process was informative and insightful, the project management efficient, and the installers professional and productive. We went from initial sit down to final inspection in just a few weeks! It's been truly wonderful.

6 years ago

Reply from ION Solar

David, we're happy to have you as part of the ION family. Glad to hear the process was quick and easy for you. Thank you for choosing ION as your solar provider!

Oct. 11th, 2019

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Janice C Cavin Rio Rancho, NM

Ion Solar is the best! Everything is made in the USA and comes with a great warranty . We are very pleased with the service we've had so far. Only a few more steps and we will be powered up. The staff is very professional and personable.

6 years ago

Reply from ION Solar

We pride ourselves on using high-quality products with a sleek look. We're happy to hear you are pleased with the appearance of your panels. Thanks for the review, Janice!

Oct. 11th, 2019

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Karen L. Colorado Springs, CO

ION Solar staff were all very professional and completed the installation of the solar panels in a timely manner, about 6 weeks from start to finish. They clean up after the work is completed. This is the first time ever that I have had solar installed on any house I have ever owned, I recommend this company.

6 years ago

Reply from ION Solar

Karen, we appreciate your kind remarks. Thank you for choosing ION as your solar provider!

Oct. 11th, 2019

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Vern Virginia Beach, VA

Overall the experience and process from beginning to end was so uneventful. The sales pitch was well delivered. The product sells itself. The install was professional and no gliches. The startup of the system after the meter was put in was 1-2-3 done and up and running. We were not dissapointed and are very happy with the product.

6 years ago

Reply from ION Solar

Vern, thank you for this wonderful review. The switch to solar can often be daunting for homeowners, but our goal is to make it as easy as 1-2-3!

Oct. 11th, 2019

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Eric Virginia Beach, VA

Tom was awesome! Very professional, very personable, and explained everything in a very clear and easy to understand manner. Nathaniel M did the initial survey, and he was just as great. Definitely a pleasure to do business with. Ross, Joseph, and the rest of the install crew were just as professional and did an outstanding job.

7 years ago

Reply from ION Solar

Thank you for your kind words, Eric! We're so happy your experience with our team went so smoothly. Would you mind sharing with your friends and family who are interested in solar, too? We'd love to continue providing great service to homeowners like you. Thanks again!

Oct. 16th, 2019

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Stephen Lewandowski

Installation is complete as of this writing. All contacts from employees of Ion have been extremely courteous and friendly. The installation was completed in a timely fashion and the job site was left in a clean and orderly fashion. We are waiting on the meter installation by the electric company at this point. So far - all is right.

7 years ago

Reply from ION Solar

Thank you for taking the time to leave a review, Stephen! We appreciate it.

Oct. 16th, 2019

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Paul Morrison, CO

Great company. I felt they fully explained everything to us,We had several issures with Xcel energy but they helped me thru them. Their people were always on time for appointments and didn't use a 3 hour window for arrival times

7 years ago

Reply from ION Solar

Thanks for the review, Paul. While we aim to make solar simple and easy, but sometimes there are hiccups - we appreciate your patience!

Oct. 16th, 2019

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Chetan Patil Parker, CO

It was really pleasure working with Ion solar guys. Brian made it very easy to understand complete process, Samantha managed this project very well with great professional integrity. From start to end everything was handled very carefully and nicely. If anyone looking to have solar I would highly recommend talking to ION guys.

7 years ago

Reply from ION Solar

Chetan, thank you for the review and recommendation! We strive to provide a premium experience for our customers, and we're thrilled to hear we were able to deliver. Thanks!

Oct. 16th, 2019

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Debbie Williamsburg, VA

Ion did it all! From selling me on the gorgeous and elegant panels, to pulling city permits and getting my HOA approval, installing, inspecting, and great customer care from my project manager as well, I am happy as a lark, and ready for my electric company to come put in a new electric box, and I'm solar!!!

7 years ago

Reply from ION Solar

We loved reading "gorgeous and elegant" to describe the panel installation. We pride ourselves on using only premium, top-tier equipment. Thank you for is wonderful review, Debbie!

Oct. 16th, 2019

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Nathaniel WilliamsNnNn Colorado Springs, CO

I really like the guys working on my solar. They were fast and clean. Every time I ask the sale person about my solar, they gave me the answer with out any problems. When the guys were done, one of the guys stay behind and check to see if my wired were working on my solar.

7 years ago

Reply from ION Solar

Nathaniel, we are so happy to hear our sales person and installers were able to make the process run smoothly for you. We strive our best to give all of our customers a premium solar experience from start to finish. Thank you for your kind review!

Nov. 3rd, 2018

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Corey Boulder, CO

So far ion solar has been awesome. I have felt zero pressure from sales and I'm excited to start saving money. After comparing ion solar to another really big company it's a no-brainer to have ion solar install and maintain my solar panels.

8 years ago

Reply from ION Solar

Corey, our goal is to inform not pressure, so this review means a lot to us. Thank you!

Oct. 16th, 2019

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Scott Gemmell

I really loved my experience with getting my solar on my home. I know solar pretty well and my experience with Ion Solar was very clean. They communicated with me on a regular basis and let me know of the process and current step I was in. I'd highly recommend this solar company.

8 years ago

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Aubree R Manassas, VA

My system was installed and we just turned it on yesterday!! Super excited about our solar system. ION was awesome and we have already reached out to a few of our friends for referrals. Melissa was great and always kept us informed through the process.

8 years ago

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Lewis Nuttall Long Beach, CA

I'm extremely happy with Ion Solar. They have exceeded my expectations. They delivered on everything they said they would and everyone we have dealt with has been very professional. We love our new system and we are so excited to see the money we are saving.

8 years ago

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Sharon Burke Walnut Creek, CA

I have been very happy with my Solar Vision solar system. The system and billing work as explained to me. The sales representative took a lot of time to answer my question and make me feel comfortable with the contract. Two thumbs up, highly recommend.

9 years ago

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Robert R

Leaving this review for my mom, she got solar with Vision Solar and couldn't be happier. She has a flat, fixed payment and will now own her power instead of endlessly throwing her money at the power company. Vision Solar did a fantastic job!

9 years ago

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Aaron Ashby

We selected Vision after talking to 4 other solar companies. All of them were disorganized and seemed like used car salesmen. Vision was completely different - very professional with organized systems and a very knowledgeable and personable sales person in Doug Rose. The installation was pretty good with some nice extras (A Nest thermostat and LED light bulbs) though they did leave a bit of a mess around the perimeter of the house. They also did have problems connecting the monitor/app and in fact those problems became a big frustration as the panels were only producing, or reporting about 20% of what they were supposed to for the first few months. This caused us to lose a significant amount of money and feel like we had been ripped off. Vision continued to communicate with us and finally got the problem fixed. Now that it is working well we are pretty satisfied.

9 years ago

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Roark Janis Salt Lake City, UT

Vision Solar was the best to work with; I know because I started with another company first and switched. Vision Solar listened to me, met my design requests, answered all my questions and provided quality installation and great customer service!

9 years ago

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Chanel Kidd Orem, UT

Vision Solar installed my system in May and has been great. It is producing and my electric bill has been reduced as discussed. What I really like is the look of their system compared to their competitors. I also really liked their customer service, I got a call every week with the status of my project.

9 years ago

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Phil Brangers Summerville, SC

Vision is by far the best solar company in South Carolina. They only do ownership in SC not leasing which is the only way to win with solar. The sales rep was very open and transparent at the door, and our panels look much nicer and cleaner than the system across the street, and I am saving over 40 bucks a month on my power.

9 years ago

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Verified Customer

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Asamoah Baffour

Very professional company. Customer oriented

4 months ago

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Marvin Buck

ION Solar, doing great. Get yours today!!!

4 months ago

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Cecilia Sambrano

Great service and follow up. Prompt and professional

5 months ago

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Christel Gilchrist

It has been pretty good and they were thorough and need with installation.

5 months ago

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Mario Cabral

Customers service and installation was easy and fabulous

5 months ago

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Kevin Stroyeck

They delivered a quality product as advertised.

5 months ago

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Erika Bakos

Excellent service!!! Very fast and efficient

5 months ago

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Joshua Knight

Excellent service and communication. Very quick and thorough.

6 months ago

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Verified Customer

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Daniel Bessom

Ion was very helpful with keeping us up to date with the whole process.

7 months ago

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Josie Bueno Cleburne, TX

Ion solar is great! This is our second home Solar purchase. We had multiple consults with different companies. ION’s people were knowledgeable, polite, did not put pressure, and quick to answer our questions. We have specific needs to fit our unique lifestyle and even though our system request was unusual they never even batted an eye. The install was just as smooth and the people just as great. I highly recommend ION!

3 years ago

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Maria S Richmond, VA

Had a great experience with ION! They answered all my questions and explained things well (especially our rep Daniel D . The initial install was 2 weeks after signing (county and utility inspections took awhile). The project manager and different teams communicated with me frequently especially when we were waiting for they inspections and they were responsive. I'm loving that I now generate more electricity than I use!

3 years ago

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Matt Hansen Chesapeake, VA

ION is great! They explained every step of the install and didn’t leave us in the dark during the installation process at all! They did a fantastic job serving as liaison between us and the electric company and our HOA as we completed the project. And our sales rep, Jason was always reachable by call or text to answer any questions we had throughout the entire process! Highly recommend!

4 years ago

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Verified Customer

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Tommie Wallis

We have been really happy with our solar and ION has been great. 10/10 would recommend !

8 months ago

ION Solar Reviews