ION Solar: Read 1,207 User Reviews From Real Homeowners

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Don

Problem in communication between ION and Reimagine Roofing. We have yet to see the benefit in our bill from PGE. Installer lack any customer skills. The electrician was great.

1 year ago

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William Griffith Newport News, VA

Everyone worked together to maintain a high standard of excellence during each phase of the design and installation process.

1 year ago

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Jean DeVenney Eugene, OR

These folks may be great solar installers, but they will not get my business. One inquiry and then I let them know when they called that I needed to wait, wasn’t in the market yet, and they are hounding me. Phone calls, texts messages… many times a week, despite being asked to stop. Because of this if I ever decide to install solar I will not use them

2 years ago

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Caitlin Jacobson Virginia Beach, VA

Great experience, everyone was knowledgeable and helpful. It was super fast and smooth process…best home upgrade process yet!

2 years ago

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Kyle Surgeoner

Dealing with ION has been a breeze. They took care of everything from beginning to the end. Can’t say enough good about them!!!!!

3 years ago

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Jorge Salinas

ION guided us through the process. Everything went just as planned.

6 months ago

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Maggie Miller

The process is very long but very worth it.

7 months ago

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Colleen Bryan Little Elm, TX

Not happy. Waste of money thus far- have realized 0 dollars in savings whatsoever

1 year ago

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Sean C Kenyon Aubrey, TX

Not totally happy with the system. Ion over promised and under delivered.

1 year ago

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David Brouillette Albuquerque, NM

Unprofessional and badgering. Still have issues with higher than expected bills.

1 year ago

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Jena Eagle Mountain, UT

When they installed our solar panels they damaged many shingles. We had water damage to our home because of their sloppy work. It's been over 3 months and they still haven't fixed everything. Stay away from this company!!

1 year ago

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Barbara L Bowman San Antonio, TX

I loved how well my agent explained how it all worked and worked hard to get me approved.

1 year ago

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Alan Stapley Santa Clara, CA

They where supposed to give me a ground mount price and never came or called nothings after we worked for 3 months to get something done very disappointed . Amazing not close

1 year ago

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Mike Mazatlán, SIN

We didn’t need to do anything, ION took care of everything. They were very professional and did a great job!

1 year ago

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zhongjun han Las Vegas, NV

Installed last summer, so far so good. The sells and stuff people were really nice also. Recommend!

1 year ago

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Pedro TX

I am not too happy with my solar system I still pay a bit more than expected. And I didn’t receive any tax credit as I was told.

1 year ago

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Verified Customer

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Bernard and Bonnie McRae Aylett, VA

The promptness, cleanliness, and good attitudes of the installers and the salesman.

1 year ago

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Noris

Great salesman very persistent and on top of everything. Everyone at ION has been very helpful and supportive

1 year ago

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Martin Mechanicsville, VA

The company and its employees were amazing. I’ve already recommended ION to several friends.

1 year ago

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Angela Washington, DC

Working with has been great! They are always responsive to our questions and requests.

1 year ago

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Joseph Sasebo, 42

So far so good. Generates 97% of energy usage on average. I don't get to use it but my tenants do.

1 year ago

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Nestor Aponte Loveland, CO

Awesome to work with, great communication and they do move you don’t need to do Hardly anything

1 year ago

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Christopher Louisa, VA

I love saving money on my electric bill every month. So far, has saved me more than my payments.

1 year ago

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Linda Guyer Baltimore, MD

Finally a solar company that delivers truth, an excellent customer service and product

1 year ago Edited May 15, 2023

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Gerald Henrico, VA

Not meeting or hands on help at end. We are not highly computer literate so we are left hanging. We need some hand holding to understand wlenohase! Left us in the dark.

1 year ago

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Edward Washington, DC

The install was great but customer service terrible. I called several times about SCRETrade and never heard back. I am at a point that I am thinking about calling the BBB.

1 year ago

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Linda Denver, CO

Great communication from ION, I felt like I always knew where I was in the process

1 year ago

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JimNasty03

It almost cut my bill in half besides the winter months so far I’ve paid slightly more than if I wouldn’t have got them

1 year ago

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Phillip

Great materials, professional crew that completed the installation quicker than I thought possible

1 year ago

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Bill Lutz Virginia Beach, VA

The best part was the communication throughout the process. I always knew what was happening.

2 years ago

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Conner Jenkins Fayetteville, NC

Took a year to have them turned on.... Issue after issue. Failed 3 inspections when I first told them it was an old house to warn them. I could go on and on. Just find someone else and don't trust them on the rebate pitch.

2 years ago

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Navyduck Virginia Beach, VA

Overall very happy with our experience.... they send lots of updates and email throughout the process.....

3 years ago

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Kendall E Trump Bennett, CO

I love the quality of the product and installation. Follow-up with the city for the permit could have been better.

3 years ago

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Jane Millager Beaverton, OR

Everything was done on time when I was told it would be done and the employees were very curtious.

3 years ago

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_ Jay Henderson, NV

Great customer service. Smooth process from beginning to end. I highly recommend Ion Solar.

3 years ago

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Matt Flores Dallas, TX

Ion Solar did a great job. They were fast with the installation and had great communication.

3 years ago

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Noelle Meade Denver, CO

Great company to work with. Excellent communication at every step. Very pleased.

3 years ago

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Harry D Hermann FL

The company personnel have been polite and professional through the whole process of the project.

3 years ago

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Sara Maul Santa Fe, NM

I highly recommend Ion Solar. Very informative, easy to work with and affordable company.

3 years ago

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Patrick Rhodes Richmond, VA

Excellent experience. They know their stuff and readily answer any questions. Highly recommended.

3 years ago

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Darrell Davies Henderson, NV

Pretty straightforward and simple the entire way! Also like that they had a mobile app.

3 years ago

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Jeremy Mitchell Colorado Springs, CO

Had a few delays along the way but they were transparent and kept me up to date. Despite the delays, very good service.

3 years ago

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joseph bernadzikowski Las Vegas, NV

Nothing great, this company cant even let me get a review in without scrutinizing my every move.. Agreeing to their little 5kw on my 2500 sq ft home was a mistake I made and will never be able to take back!!!

3 years ago

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Arif Sikder Manakin, VA

Excellent! David is a wonderful sales person who really care about the customers.

3 years ago

Reply from ION Solar

Arif, thank you for the review. We will pass on the kind words to David and the rest of our team. Thank you!

Jan. 8th, 2021

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Olga Barrientos San Antonio, TX

Overall experience was good. Work was done in a timely manny by ION. I little bit of mess was left behind.

3 years ago

Reply from ION Solar

Olga, thank you for the review! We are happy to hear that your installation went well. Thank you for the feedback about your installers. We will pass the information on to improve our process. Thank you!

Jan. 7th, 2021

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Christopher Leander, TX

Great service walked me through the whole process and answered all my questions.

3 years ago

Reply from ION Solar

Christopher, thank you for the five-star review. We are so happy to hear that our teams were informative and helpful. We hope that you love your solar panels.

Jan. 7th, 2021

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Gedalia Schwartz Columbia, MD

Very good about getting the job done without me having to go after them. Thank you!

3 years ago Edited September 14, 2021

Reply from ION Solar

Gedalia, thank you for the five-star review. We are thrilled to hear you enjoyed your experience. We hope you love your solar!

Dec. 10th, 2020

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Bruce K. Ailiff Gloucester, VA

Great customer service...Installation crew was here on time & job completed in about 5 hours.

3 years ago

Reply from ION Solar

Bruce, thank you for such a great review! We are happy to hear you enjoyed your experience with our teams. We hope you enjoy the benefits of going solar!

Dec. 10th, 2020

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Tiara Dianna. San Antonio, TX

Great service everyone was very knowledgeable and nice. Helped every step of the way and made it very easy for me.

4 years ago

Reply from ION Solar

Tiara, thank you for the review! We are so happy to hear that our team was knowledgeable and nice. We will pass on the kind words. Please reach out to support@ionsoalar.com if there is anything we can do to make your experience five stars!

Nov. 13th, 2020

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Kathleen Orem, UT

The Solar company was very easy to work with, we had immediate resources to monitor progress.

4 years ago

Reply from ION Solar

Kathleen, we are so happy to see your review. We hope you continue to see amazing solar results as you monitor your progress!

Nov. 13th, 2020

ION Solar Reviews