ION Solar: Read 2,057 User Reviews From Real Homeowners

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Verified Customer

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Daisy A De Alva

I love ION Solar there are so professional and careful at their job and they are always on time I really recommend them.

1 month ago

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Jeffrey Johns

Referred by a family member. The installation team did a nice job on the installation and was completed in about four hours! They even fixed an issue I noticed afterwards.

1 month ago

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William Lee

ION Solar staff were very knowledgeable, professional, and respectful of our home. Informed us throughout the entire process.

1 month ago

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Lauretta Nuci

We purchased our solar through Ion several years ago. The purchase was fair and painless. We have not had any issues with our solar system.

1 month ago

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Verified Customer

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Zachary Coble

Crew was professional and quick. There salesperson also was helpful in getting me out of a bad solar deal. Unrelated to the review, the sales person left his hat here. Contact me if you want it back.

2 months ago

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Verified Customer

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Joni McGhee

After researching local solar companies I chose ION based on their customer support and services. They're great to work with and very knowledgeable about their product.

2 months ago

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Michael Ruptak

American- made Panels, great offer and great people working to install on my roof! We are past our 1-year and are very pleased with our production stats!

2 months ago

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Nicholas Nason

It was quick and easy, they handled all the permitting. The only difficult part was getting the city out to do the inspection since they were so backed up.

2 months ago

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Heidi Schmidt

the cost is a bit high and felt quite pressured and no calls to see if they are operating as they should be. I think it would be good to offer a free inspection in the spring to insure they are operating properly. I will say after the weather with high winds and freezing rain they must have done a great job of insuring a strong installation and they seem to have held up well despite all the crazy weather.

2 months ago

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Verified Customer

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Dan Alvarez

I had signed up with Ion Solar last year in May, they were extremely helpful and communicative with me, especially compared to other companies, until I signed a contract with them. It took 2 months for them to install my panels, July, after which is took them 6 months to actually get an electrician to hook them up. (7 electricians and 10 visits over the course of 6 months). Their communication was terrible, I was often left with no answers to my questions. I would have to reach out to the sales person to get any sort of response, as their service team would not respond to me or tell me they would get back to me and never respond. After 6 months and many complaints, multiple times submitting support tickets that I was never contacted about, I sent a scathing email to the sales person, even inquiring about somehow getting out of the contract, after which I was connected with a region manager who took over my communication. He was responsive and helpful, but after 8 months of waiting to get these panels installed and connected it was little and very late. It wasn't until this last February that the panels were finally approved to be turned on. I think if you are a lucky one, who Ion responds to, it might be worth it. However my experience was awful and I do not recommend to anyone looking for Solar panels.

2 months ago

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Verified Customer

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Kevin Huber

ION was very responsive to questions during the build process and worked with the city to expedite permits. The installation was fast with no issues and they walked us through the app. Great people to work with!

3 months ago

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Verified Customer

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Kim Turok

We have enjoyed years of lower power bills because of our solar panels. The installation went quickly and the crews showed great respect for our property. We our had one problem after installation but it was rectified quickly and there has been no additional issues or problems. It’s great to know ION can be reached if needed. Kim T

4 months ago

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Verified Customer

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Fabio Candolo

Giving ION Solar my 5 star rating was easy. The process started Kiel Hale presenting the ION Solar concept, then going through the finance approval process and getting all the permits was a breeze. The Team took care of everything from A-Z, all I had to do was signing documents. Go ION Solar 😀

4 months ago

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Verified Customer

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Stephanie Phipps

ION Solar is the best they keep you informed and are friendly and fast. They are very neat when they do the installation and everything looks so professional. I would recommend them to anyone. I'm so happy that I chose them. What an amazing coo.

4 months ago

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Verified Customer

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Vincent Chapman

The company was very easy to work with and catered to mine and my families desires. Having never had solar before, I was a little hesitant at first, but seeing their knowledge and willingness to educate, my concerns were quickly forgotten. Their scheduling was flexible to work around us, and was overall a very enjoyable experience.

4 months ago

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Verified Customer

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Larry Brotman

Our system has performed flawlessly since it was installed twelve years ago. Since then we've needed to call on Ion only twice, once for an Enphase / WiFi reset and once for a quote to move panels for a roof repair. Each time Ion responded quickly and professionally. We look forward to working with Ion for the life of our system.

4 months ago

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Verified Customer

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William Champion

Ion was extremely efficient in getting my new solar system installed. The team provided excellent customer service and ample communication throughout the process. This is my fourth solar installation and Ion is at the top of my list now!

4 months ago

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Verified Customer

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Clifford King Round Rock, Texas

Got new shingles & 12 ION Solar panels 6 years ago and still going strong!

1 week ago

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Verified Customer

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Daniel Case

We had a great experience with Ion from start to finish. They gave a thorough study to show options for meeting our needs. They helped us find a price point to make the investment make sense. They installed professionally and timely. They have provided follow through and continued customer care since. Highly recommend you let Ion come out and give you a quote.

6 months ago

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Verified Customer

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Stephan Allensworth

I have had my panels for a few years, my electric bill went drastically down once online. Every aspect of my dealings have been exceptional. A couple months ago during an extremely heavy rain storm there was a small leak in the roof. I called them and they arrived the next day resolving the issue. This has been a great experience and ai highly recommend ION Solar

6 months ago

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Verified Customer

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Peter Ivan

They said what they meant and meant what they said. Lucas H. was amazing throughout the entire process. He went above and beyond because I’m difficult and had a-lot of questions; which he answered without complaining/commenting or wyning about anything. The installer guys were amazing as well. Did it all in one day. I have nothing bad to say about them.

6 months ago

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Verified Customer

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Bruce Britton

Awesome company! Wasn’t even thinking of changing over to solar and Mitch convinced us that is was a really good choice with how much sunlight we had access too during daylight hours. We were one of the first residence in the neighborhood that converted to solar. The installation was completed in about 6 hours and has worked perfectly since installation. We are now selling our excess power that we are not using. We have not had an electric bill since installation.

6 months ago

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Verified Customer

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David Hedges

We have had the system installed for 4 years now. ION clearly explained how much energy it would produce each year and it has been 100% for the 4 years. The cost was clearly explained and there were no surprise hidden charges suddenly appearing. We have had the system running now for 46 months with no problems and would recommend ION without hesitation.

6 months ago Edited November 8, 2025

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Verified Customer

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Tiina Rodrigue

I was sitting listening to a gf tell me how another solar provider did everything wrong for her, no permits, illegal placement, non-functional results. At that moment, my Ion Rep introduced himself and it was heaven. I have had a lot of installs of various products - this was the exact level of collaboration, communication, and cooperation that I have been looking for. I have referred friends and family because the product, pricing and experience was the best I have ever had.

6 months ago

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Verified Customer

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Joseph Marchio

I liked the presentation I got and decided to purchase my solar panels. Everything that I was told was true. I even added on extra panels to increase the amount of electricity I was generating and now I’m generating a little over 100% of the electricity I use. With the solar renewable energy certificates and the purchase plan agreement with the power company I’m actually making money. The money I save on the electric bill pays for monthly loan payments. I’m very happy I purchased solar panels about 6 and a half years ago.

6 months ago

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Verified Customer

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Julian Arredondo

I was so glad to find out Ion Solar had started doing roofing along with solar panel installation. Even though they didn't have to remove my panels to do the repairs on my roof, it was good to know if they did, they were the ones who installed them in the first place and would be the best to deal with removal. Will definitely be using them again if needed, and would for sure recommend them.

6 months ago

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Verified Customer

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Jason Hartberger

They showed up at the door and uh, the numbers worked out? We had been thinking about solar anyway but basically it boiled down to the value being tied to future rate increases and BOY HAS THAT WORKED OUT. The percentage off hasn't changed, but the $ figure has become significant. And as we get more and more of these AI data centers it's only going to get worse. The longer you wait, the more money you're leaving on the table... Also ION were gods, install was fast and 5 years down the line our roof hasn't had any problems, and system performance has stayed steady.

6 months ago

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Verified Customer

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Murry Smith

Let me tell you…. We installed our solar June of 21 and recently (4 1/2 years) received a letter from our HOA wanting official documents about the installation. I emailed ION and toot sweet they were on it!! My HOA received all they needed in record time. THANK YOU NICK‼️‼️‼️I have given their name out to many residents because #1 of their great customer then the $$$$ savings 😂

7 months ago

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Verified Customer

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Gary Jennings

I have been an Ion customer for approximately five years. The solar panels have operated better than I could imagine. My electric bill has been reduced significantly. I have had no pproblems getting in contact with customer service if I had a question and they are quick to respond. I highly recommend Ion Solar if you are looking into getting Solar panels.

7 months ago

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Verified Customer

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Mark Wisler

Ion Solar and their staff was very transparent about everything and always extremely quick to respond with answers. the techs were wonderful and helpful with questions during install and the salesperson was very knowledgeable and personable! everyone we worked with was jusy phenomenal and have made this process as streamlined and as painless as possible!

7 months ago

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Verified Customer

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Cian Kinderknecht

Ion solar was very thorough and helpful throughout the entire solar instalation process. They offered me a competitive deal with easy payment options, and their size and history shows that they are a reliable long term option. Setting up the monitoring apps and payment plan were both simple, and they offer solid warranties and incentives for customers.

7 months ago

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Verified Customer

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Erin Caverly

Worked with me to get the panels installed quickly prior to me leaving for a deployment. I did have a couple months every summer that I continued to have an electric bill, but once I updated my AC units to energy efficient units, I have not had an electric bill, which is awesome. Have not had any issues with my panels in these first 4 years. Very happy to have gone with Ion Solar!

8 months ago

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Verified Customer

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Rod Sato

From initial discussion to start up took less than 3 months. I have 11 panels. With Colorado sunshine that covers 50% of my elec bills. I would like to add more panels, but time and $ is not ready. ION is professional in all ways - evaluate the roof line, estimates on sunshine-to-panels effectiveness during an 8-10hr day,, examine condition of roof, builder inspection, and realtime efficiency monitoring. Staff is pleasant to work with thru all stages of examination, financial qualification, insurance, install, and post examination. I was approved for a loan, setup by ION. It was market valued. I soon obtained my own personal loan and quickly paid off the original loan setup by ION.

9 months ago

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Verified Customer

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Ladonna Markert

I have opted to purchase the ION Solar System, and thanks to Jacob S and his brother McKey S, this process has been overwhelming simple and smooth. Every appointment they have been on time and I feel like they honor my time. Each question I had was answered courteously and efficiently. I am so excited for the future of this program. After choosing to move forward with this proposition, each stage has been quick and seamless with no stress. Installation has been completed and I could not be happier. This process took less than one day and their team was friendly and professional. Absolutely no mess in the yard; you can’t even tell they had been there. I am pleased with the way the panels look on the roof and I can’t wait to get them running. Thank you Jacob and McKey and ION Solar Team!!!!

10 months ago

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Verified Customer

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Radames Lamenza

I had a fantastic experience with ION Solar from start to finish. Their app made it easy to track every step of the process, so I always knew what was happening with my project. Whenever I had questions, it was a breeze to get in touch with their team — I never felt left in the dark or stuck waiting for a response. One of the best parts was how they handled all the paperwork for me, including getting permit approvals and even dealing with my HOA. That took a ton of stress off my plate. The installation itself was smooth, and the panels look great on my roof. Best of all, they’ve been performing exactly as promised. If you want a solar company that’s organized, communicative, and delivers quality work, ION Solar is a great choice.

10 months ago

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Verified Customer

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Jereme Nemeth

I want back & fourth on the decision to go solar or not, interviewing multiple companies & sitting through their pitch. But I knew right away when Rich & his team came to see me that there was no pitch at all...just upfront honest answers to my questions & concerns. I had 31 2kw panels installed 4 years ago & have been enjoying a Dominion Bill Free life since. In the event I do receive a small bill (usually $8) it doesn't bother me because I sell my excess solar credits back which more than covers it. In 2023 some squirrels chewed up some wires to 2 panels, within weeks Ion had them back up & running, all covered under warranty... Solar might not be for everyone, but it is definitely worth the twenty minute conversation with your local rep. Cheers

11 months ago

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Karen Gallagher Manassas, Virginia

Very well organized and efficient process. They kept me well informed at each step. Very customer friendly.

1 month ago

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Verified Customer

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Juan Rodriguez

Everything has gone well. Appreciate the constant communications and the installation process was done in a professional manner.

2 months ago

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Jorge Ramos

You guys Rock! Your team was so professional and worked great with the crew. Everybody was like a family to us. Love these guys.

2 months ago

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Verified Customer

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Patricia Montano

We were very pleased with their work, they were polite, prompt and very neat with their work. I would highly recommend them.

2 months ago

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Verified Customer

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Joseph Vega

Their work is exceptional! The assessment of my home and the optimization of the panels was exceptional. Installation was flawless!

2 months ago

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Verified Customer

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Ljiljana Lemaitre

For the last three years that we have been with ION we have experienced great communication and excellent customer service!

2 months ago

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Verified Customer

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Sarah Roush

They got the job done super fast and I have been very pleased with savings. I am also happy to be helping improve the environment. Thank you Ion for all you have done!!

3 months ago

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Verified Customer

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Jeremy Throckmorton

Ion Solar inherited the support for our system. Their techs have been wonderful as they have painstakingly troubleshot the install job done by another company.

3 months ago

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Verified Customer

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Jeffrey Blundell

I felt like the sales and engineering of the system they proposed was well thought out and provided long term value at least equivalent to the long term cost of the system.

3 months ago

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Verified Customer

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Jack Weir

Table at DU hockey game, impressed with presentation and ease of financing and installation. Have had panels removed for new roof, no problem. Work great so far.

3 months ago

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Raevan Nicholson

I shopped 4 other companies before choosing ION. 4 years later and I still stand firm by my decision. Only company I've seen that has the critter guard also

3 months ago

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Verified Customer

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Lisa Murray

This has been a very smooth process working ION. From the sales team to the installation crew, communication was clear & timely. I’m excited to reap the savings from my solar panels. I highly recommend

4 months ago

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Verified Customer

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Douglas Brogdon

What a great experience! Ion does it all for you. The Ion team handles all steps in the process from start to finish. They know what is required and how to get it done with no stress on the homeowner. “NO STRESS “

4 months ago

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Verified Customer

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Valerie McGee

Try came to my door as salespeople and explained thoroughly their program. Adrien has been very responsive to any and all of my questions. I am looking forward to the. Completion of the project!

4 months ago

ION Solar Reviews