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ION Solar Reviews

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9.9

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Christian Gavidia

No upfront cost, they communicated regularly and gave step by step feedback of the whole process. Very easy to work with . The install crew that put in my panels were very nice and very fast and efficient.

5 months ago

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Melisa Vicenty-Bracero

Customer service and follow-ups for options after things such as a recent hail storm is great with ION. For the price point on solar overall, you want this type of great service. Satisfied customer.

5 months ago

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Jennifer Aycock Denver, Colorado

Easy to work with and super fast. 10/10 would recommend.

1 week ago

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Donald Reinert

I chose Ion to install my solar panels several years ago. I have now chosen them to install batteries. I want to be less dependent upon the grid. I like the fact that the installers are actual employees and not contracted out. The entire process was managed well and I have been pleased with the results. I made a very good decision.

5 months ago

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Juan Gonzalez

We chose Ion when we had our solar panels installed. Their representatives were always available to answer our questions. The installation went smoothly, our system was commissioned and put into service soon afterwards. Very happy with our solar panels, and the support we’ve received from Ion!

5 months ago

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Margie McSweeney

I truly appreciated my sales representative Nahkeem Wood who provided great communication and support as my project manager. The Electricians and Installers were timely, professional and skilled for the installation of this solar power system. I do highly recommend this company.

5 months ago

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Tommy Luker

ION was the most honest Solar company that we got estimates from. Very professional on our insulation, backed up everything they told us. We are very happy with our Solar system , our bill usury runs between 29 and 40 dollors per month with 3100 sq ft home.

6 months ago

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Glenn Prescott

We have had Ion Solar for about three years. When my friends share about their heating and cooling bills, I am even more grateful that we made the decision to go solar. We have had no problems and appreciate the ongoing reliability of our system and keeping our energy costs low.

6 months ago

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Kirsten Ripley

It’s been several years since I have had Ion solar install my panels and I’m so glad I did. Dean Rolle and the Ion technicians were awesome. Dean explained everything and answered all my questions and I asked a lot of questions! Everybody now is talking about their high power bills and mine is steady as when I got the system installed.

6 months ago

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David Bogan

In 2021 Ion Solar convinced me to explore solar on my house. I was concerned that solar panels were too expensive but they ran to numbers with me and I agreed to try it. I haven’t paid an electric bill since mid 2021, Solar has been exceptional for me. Thank you Ion Solar!

6 months ago

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Mario Perry

We were excited to learn the process for installing solar panels no longer required homeowners to front the cost. Everyone from the initial solicitor, Aiden to the sales rep, Seth, to the team that followed up and took care of the entire process of getting permits and such were amazing! They communicated every step of the way. Once everything was approved, the install of the actual panels happened quickly. But, the process of having them hooked up electrically and actually turned on (which has yet to happen) was arduous and very frustrating. They cancelled the appointment three times!! The first because the electrician didn’t have the right equipment, and the second two due to unsafe working conditions because of the snow. However, they kept asking to schedule the appointment despite the snow still being present. When the electrician finally did come, he was wonderful, but we were very unpleasantly surprised to learn of the size and required placement of the equipment. We were originally told a box would be put next to our existing exterior electrical equipment. Once on site, we were told that wouldn’t meet regulations and the only option was to put it on our brick chimney. It’s a terrible eye sore - one we weren’t prepared to have. Alas, we are looking forward to start saving on our electric bill now and even more so in the future as costs will only rise from the power companies.

6 months ago

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Robin Mallard

We are extremely satisfied with purchasing solar panels from ION! Since having panels installed on our home, our energy bills have decreased by at least 80%. I recommend solar panels for anyone wanting to save money on their energy bill.

6 months ago

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Debra Bell

ION has been amazing to work with and they have great customer service when you need it. We are so happy that we bought our Solar panels from them and now we are looking forward to purchasing a battery to complete our full package. Very easy to work with and affordable. If you are thinking about solar for your home, ION is the Best!

6 months ago

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Edwina King

The service with ION has been exceptional! They have come out when I have had an issue and quickly made repairs. The call in numbers for assistance they responded quickly as well. I recommend ION they are kind and my experience has been customer service friendly!

6 months ago

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Regina Wendling

The process from start to finish was straightforward and the level of communication was perfect. ION Solar took care of everything and kept us abreast of all progress, which was a huge relief. I highly recommend them to everyone interested in saving money and wanting a sustainable energy solution.

6 months ago

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Martrella Sanders

Thank you to the entire ION Solar team! I have nothing but 5 stars for everyone I had contact with from beginning to end. Everyone was knowledgeable, patient and friendly. The technicians that visited my house were professional and respectful. I’m recommending ION to all my family and friends.

6 months ago

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Clint Harris

Was recommended by a friend. The experience with the associates was very good and professional. He was able to provide answers to all my questions and helped me with getting the best product on top of the best service. Everyone including the installers were very polite and professional. Great group!

6 months ago

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Timothy Goldsberry

Ion Solar took care of all the paperwork necessary for a solar installation and was very quick. The system has performed flawlessly. Some months in the late spring and fall we don't even get an electricity bill. Gotta love that.

7 months ago

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Darryl Upshur

My solar panels were installed 3 or four years ago. Every step in the process was great. From the introduction to installation to the service I have received. I’ve had no problems whatsoever with the company or the product. One of the best investments I’ve ever made.

7 months ago

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Peter Keller

All the reps at Ion Solar communicated very professionally and promptly to help get this project off the ground. It took a long time to get the permit as our municipality was very picky, but once the permit was approved the installation and municipal inspection went very fast.

7 months ago

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Sheila Jones

This is our first time getting solar panels and I’m so glad we did. The team is very personable and easy to work with. If you’ve ever thought about getting solar panels, give ION solar a call and tell them Sheila sent you. 😃

7 months ago

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Kim Turok

We have enjoyed years of lower power bills because of our solar panels. The installation went quickly and the crews showed great respect for our property. We our had one problem after installation but it was rectified quickly and there has been no additional issues or problems. It’s great to know ION can be reached if needed. Kim T

7 months ago

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Fabio Candolo

Giving ION Solar my 5 star rating was easy. The process started Kiel Hale presenting the ION Solar concept, then going through the finance approval process and getting all the permits was a breeze. The Team took care of everything from A-Z, all I had to do was signing documents. Go ION Solar 😀

7 months ago

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Stephanie Phipps

ION Solar is the best they keep you informed and are friendly and fast. They are very neat when they do the installation and everything looks so professional. I would recommend them to anyone. I'm so happy that I chose them. What an amazing coo.

7 months ago

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Vincent Chapman

The company was very easy to work with and catered to mine and my families desires. Having never had solar before, I was a little hesitant at first, but seeing their knowledge and willingness to educate, my concerns were quickly forgotten. Their scheduling was flexible to work around us, and was overall a very enjoyable experience.

8 months ago

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Larry Brotman

Our system has performed flawlessly since it was installed twelve years ago. Since then we've needed to call on Ion only twice, once for an Enphase / WiFi reset and once for a quote to move panels for a roof repair. Each time Ion responded quickly and professionally. We look forward to working with Ion for the life of our system.

8 months ago

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William Champion

Ion was extremely efficient in getting my new solar system installed. The team provided excellent customer service and ample communication throughout the process. This is my fourth solar installation and Ion is at the top of my list now!

8 months ago

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Frederick Parker Hollywood, Maryland

Easy process and good communication during the entire process.

3 weeks ago

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Joseph Jackson Troy, OH

Great project! Some communities are banning solar and solar farms.

4 weeks ago

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Helen Webb Richmond, Virginia

They were easy to work with and delivered everything on time.

4 weeks ago

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Andrew Wilson

I chose ION Solar because they were one of the companies that was on PGE’s approved list of solar companies to work with, they had great reviews and worked out where I live in Sherwood. I especially liked how they handled everything from start to finish. They answered questions I didn’t think I had and were very transparent all the way through the process. Thank you ION Solar!

9 months ago

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Justin Becker

Customer Review Video

9 months ago

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Daniel Case

We had a great experience with Ion from start to finish. They gave a thorough study to show options for meeting our needs. They helped us find a price point to make the investment make sense. They installed professionally and timely. They have provided follow through and continued customer care since. Highly recommend you let Ion come out and give you a quote.

9 months ago

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Stephan Allensworth

I have had my panels for a few years, my electric bill went drastically down once online. Every aspect of my dealings have been exceptional. A couple months ago during an extremely heavy rain storm there was a small leak in the roof. I called them and they arrived the next day resolving the issue. This has been a great experience and ai highly recommend ION Solar

9 months ago

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Peter Ivan

They said what they meant and meant what they said. Lucas H. was amazing throughout the entire process. He went above and beyond because I’m difficult and had a-lot of questions; which he answered without complaining/commenting or wyning about anything. The installer guys were amazing as well. Did it all in one day. I have nothing bad to say about them.

9 months ago

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Bruce Britton

Awesome company! Wasn’t even thinking of changing over to solar and Mitch convinced us that is was a really good choice with how much sunlight we had access too during daylight hours. We were one of the first residence in the neighborhood that converted to solar. The installation was completed in about 6 hours and has worked perfectly since installation. We are now selling our excess power that we are not using. We have not had an electric bill since installation.

9 months ago

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David Hedges

We have had the system installed for 4 years now. ION clearly explained how much energy it would produce each year and it has been 100% for the 4 years. The cost was clearly explained and there were no surprise hidden charges suddenly appearing. We have had the system running now for 46 months with no problems and would recommend ION without hesitation.

10 months ago Edited November 8, 2025

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Tiina Rodrigue

I was sitting listening to a gf tell me how another solar provider did everything wrong for her, no permits, illegal placement, non-functional results. At that moment, my Ion Rep introduced himself and it was heaven. I have had a lot of installs of various products - this was the exact level of collaboration, communication, and cooperation that I have been looking for. I have referred friends and family because the product, pricing and experience was the best I have ever had.

10 months ago

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Joseph Marchio

I liked the presentation I got and decided to purchase my solar panels. Everything that I was told was true. I even added on extra panels to increase the amount of electricity I was generating and now I’m generating a little over 100% of the electricity I use. With the solar renewable energy certificates and the purchase plan agreement with the power company I’m actually making money. The money I save on the electric bill pays for monthly loan payments. I’m very happy I purchased solar panels about 6 and a half years ago.

10 months ago

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Julian Arredondo

I was so glad to find out Ion Solar had started doing roofing along with solar panel installation. Even though they didn't have to remove my panels to do the repairs on my roof, it was good to know if they did, they were the ones who installed them in the first place and would be the best to deal with removal. Will definitely be using them again if needed, and would for sure recommend them.

10 months ago

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Jason Hartberger

They showed up at the door and uh, the numbers worked out? We had been thinking about solar anyway but basically it boiled down to the value being tied to future rate increases and BOY HAS THAT WORKED OUT. The percentage off hasn't changed, but the $ figure has become significant. And as we get more and more of these AI data centers it's only going to get worse. The longer you wait, the more money you're leaving on the table... Also ION were gods, install was fast and 5 years down the line our roof hasn't had any problems, and system performance has stayed steady.

10 months ago

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Murry Smith

Let me tell you…. We installed our solar June of 21 and recently (4 1/2 years) received a letter from our HOA wanting official documents about the installation. I emailed ION and toot sweet they were on it!! My HOA received all they needed in record time. THANK YOU NICK‼️‼️‼️I have given their name out to many residents because #1 of their great customer then the $$$$ savings 😂

10 months ago

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Gary Jennings

I have been an Ion customer for approximately five years. The solar panels have operated better than I could imagine. My electric bill has been reduced significantly. I have had no pproblems getting in contact with customer service if I had a question and they are quick to respond. I highly recommend Ion Solar if you are looking into getting Solar panels.

10 months ago

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Mark Wisler

Ion Solar and their staff was very transparent about everything and always extremely quick to respond with answers. the techs were wonderful and helpful with questions during install and the salesperson was very knowledgeable and personable! everyone we worked with was jusy phenomenal and have made this process as streamlined and as painless as possible!

10 months ago

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Cian Kinderknecht

Ion solar was very thorough and helpful throughout the entire solar instalation process. They offered me a competitive deal with easy payment options, and their size and history shows that they are a reliable long term option. Setting up the monitoring apps and payment plan were both simple, and they offer solid warranties and incentives for customers.

11 months ago

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Carla Walker Cincinnati, Ohio

They did all the work/paperwork and I didn’t have really do anything but provide signatures.

1 month ago

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Chantal Bokassa

The sale person was cordial, respectfully and very knowledgeable about the solar panels. He explained things in simple English that even I understood. This help much in making my decision to go head thru the whole process. Including the loan application right on the spot. I was blown away of how quickly the bank approved me. I asked questions and I got straight answers from my sale person. Normally I never listen to door sale people but that day I listened to him at my front door and I let him in and I learned a lot about the pros and cons of solar panels. I read some about them back in 1999. Every team that followed after the first ION solar were all very professionals, knew what they were doing and explains things to me very basic English and with excellent house keeping. The installation team excellent by coming on time and getting the job installing the solar panels on my roof and installing ION electrical boxes and foing the convetdion and the connection. The solar panels installation took half a day. My overall ION SOLAR experience is very impressive. Try it yourself and see.

1 year ago

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Korwyn Peck

Full disclosure, system has not been commissioned yet, however it did pass my and the city’s inspection today. The installation was professional and friendly. I checked all the components: rack installation, roof attachments, grounding, signage, and electrical upgrades. All the work was properly performed. Nothing’s ever perfect in the world of construction, and this is no exception. I would have preferred the conduit be run under the soffit before running on the roof, that roof surface is protected during the project, and that they use a torque tool to verify proper tightening of attachments and terminations.

1 year ago

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David Beck

From our salesman to all the folks with inspection, design, installation, and financing, our desire to incorporate solar power to our home through ION Solar could not have come any easier or smoother. The entire ION team members were extremely friendly, knowledgeable, and timely during house visits and responded to our questions in a timely and professional manner. From our first meeting with Justin, everything fit into place both personally and according to our schedule. I can’t think of any occasion where there was a problem or delay from the inception to the final inspection of our new solar power system.

1 year ago

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Robert Ivanic

From our first encounter with ION representatives to the present day of installation everyone and I do mean everyone, and there are many ION representatives, that were extremely professional, polite, helpful and answered all our concerns & questions. Could not of asked to be handled any better. Also the crew just finished the installation and they were more than amazing. Right on schedule, explained what was being done, completed the job as advised, and cleaned up after themselves. This may seem petty but the the guy working in the attic even vacsvuum our carpet stairs. Wow! My wife and I are extremely happy a look forward to the day of inspection and when we can turn on our ION SOLAR PANEL for good.

1 year ago

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