ION Solar: Read 1,924 User Reviews From Real Homeowners

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Verified Customer

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Timothy Ritchie

Just a awesome job. That crew was great very thoughtful

1 week ago

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Luis Antopia

I chose to work with ION because I performed my own research & found all information waa accurate & to my satisfaction researching from warranty, materials, solor panels grade, workmanship, talked with neighbors etc. I did my due diligence before spending a penny. I've been a very satisfied customer since April 2025.

3 months ago

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Verified Customer

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Preston Mein

They have been in business longer than most which says a lot. Every single person I have dealt with from Ion Solar has been super professional and friendly. Technicians were very efficient and quick with their work. Has been a pleasant experience to say the least. Highly recommend to anyone looking to go solar

3 months ago

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Verified Customer

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Dorothy Martinsen

I like the idea of solar panels, saving me on energy. And that’s exactly what it has done. My power bill is manageable and it’s nice to see it lower especially during the summer when there’s more sun. It was good customer service and I appreciate the work that was done.

4 months ago

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Kathy Pruitt

If this is for Scott Foster, who helped us, he and his wife were great people! Helped us with all our questions always stayed in touch. that said it’s been 10 years so time flies when you’re having fun. Go ION and prosper!

4 months ago

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Verified Customer

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Gertrude Sneed

I was impressed with Kaden's personality and professionalism. He welcomed all of my questions. He explained everything in detail until I under stood. He never appeared to be bothered or in a rush. I felt comfortable and confident in my decision to work with ION. I feel that this will be beneficial for the future.

4 months ago

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Verified Customer

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Ronald Stricker

We had numerous solar sales reps knock on our door. Clay from ION was the first that I ever trusted to listen to and consider solar. He explained things thoroughly and answered our questions and concerns. We have been happy with panels and overall system so far.

4 months ago

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Verified Customer

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Lisa Bacon

Thank you to the Ion Team for getting me set up with Solar panels in 2022 and in a few short days there will be a battery backup system installed for these panels. Each Team are very knowledgeable and helpful through every process.

4 months ago

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Alfred Stanley

My system has been in operation for over five years. For the duration it has exceeded original production estimates. Ion has also been extremely helpful with establishing my SREC account and resolving Enphase reporting concerns.

5 months ago

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Verified Customer

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Joseph Amos

Most smartest thing we did for the house, I can not begin to tell you all, how satisfied with this solar system from the ION, we had it for over ten years and still going strong and top of all we pay almost nothing and we get credited from Dominion powers.

5 months ago

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Verified Customer

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Deneen Nunn

I liked that they checked my roof prior to the installation to verify that it was in good shape. Installation was fast and easy. The technicians were friendly and professional. I have never had any problems with my solar panels. I highly recommend ION Solar!

5 months ago

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Verified Customer

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Jeffrey Gibbons

I liked the friendly and knowledgeable sales person, the quick installation, the 10k tax break, the monthly bill that does not change for 30 years, the $20-$40 monthly checks I get back from Dominion power, and the insulation from rising electricity prices for 30 years.

5 months ago

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Verified Customer

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James Cory Chennault

Justin did a great job did a great job in educating me on solar. He and his team fid a great job on the installation. They were professional and informative about what they were doing. I would recommend ION if you are looking for sola.

5 months ago

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Verified Customer

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Traci Tar

Very friendly staff every part of the solar experience was clearly explained.

1 week ago

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James Loomis

I had multiple bids from several residential solar companies, and ION was the only one who was able to match my monthly system cost w my historic electricity bill. The team even went above and beyond by replacing my main service panel 2 weeks before the scheduled solar install when I experienced an electrical failure on my old panel, which saved me a ton of money. The installation of the panels was super clean, with all conduit runs I highly recommend ION.

6 months ago

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Verified Customer

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Linda Adams

I am thankful and exceedingly pleased! Their sales team customer service, and installation team are all fantastic! They were & are patient/no-pressure, understanding of (my) personal needs & situation, helpful at every stage, professional yet personable, and accessible. They make me feel seen & heard and I was extremely impressed with the installers' work ethics, efficiency, and timely installation! I could not be happier with the process or results!

6 months ago

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Verified Customer

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Marilyn Holder

From the very beginning of the process until our solar was completed and “live” Ion Solar have been extremely attentive and communicative about each step of the way. I think the actual product looks very attractive on the roof and the electrical panels are non-intrusive and look impressive. We are looking forward to saving money with solar and investing in our future utilities.

6 months ago

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Verified Customer

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Thomas Baldwin

I have had ION Solar for five years now and have realized significant savings on our power bills. When I have had any technical issues, they have sent knowledgeable people out and have fixed the issue. If there are any negatives, it's time to get folks out after you request a service call. It ranges from a week and a half to two weeks. With that being said, the equipment is very reliable and the folks on the onine and in person are very knowledgeable . I have recommended them to friends.

6 months ago

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Verified Customer

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Bryn D

My husband and I are thoroughly impressed by this company. Every step of the way, the employees were prompt, polite and knowledgeable. We would definitely recommend ION Solar to anyone who is interested in installing solar panels. We just turned our system on yesterday and we are already seeing results, even before receiving our next bill from Dominion.

6 months ago

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James Swan

Fast, accurate service. The salesman was not pushy and went over all the paperwork with me, making sure I understood the terms of the installation contract. The company took care of all the necessary permits and approvals. I love the solar panels! Here in Texas, we have terrific thunderstorms often. We sometimes get hail accompanying them. I asked and was assured that the panels were hail proof.

6 months ago

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Verified Customer

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Adrian Aldaz

From our initial discussion with our sales representative, David to our installation team, we had a seamless experience and are so happy with our new panels! They look amazing and our bill is going to be less for eventuality owning our own equipment than the cost of our current utility provider. I was hesitant to learn about solar energy but David explained the benefits and I ended up realizing that this is a win-win! Great customer service and fast installation. The actual installation only took about 5 hours! I would recommend anyone who has been considering solar to go for it!

6 months ago

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James Easton

Perfect execution. Everything was taken care of including; initial survey, permits, HOA permission, replacement of meter, certification with power company, etc. Installers were professional and respectful of my property. Neighbors had other companies and issues with each one. Each time I had an issue, someone was there next day to correct. Only complaint is that the necessary instrumentation was not included to monitor both consumption and production

6 months ago

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Verified Customer

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Oliver Nowak

Love the solar system! Communication was excellent throughout the whole install process and everything went very smoothly. Not the cheapest in terms of price per kilowatt but still a good overall system. My main motherboard did go bad about two years later. If an electrician was going to be sent out to troubleshoot, I would have to pay for it. I ended up troubleshooting myself, contacted the manufacturer and received a replacement part and installed it myself.

6 months ago

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Verified Customer

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Rebecca Green

Switching to solar is a vote for the future and your wallet. Ion explained everything perfectly and followed up on all the details. There are a lot of steps to the process but it was all smooth and simple and almost nothing for us to do on our end. Now our power bill gets lower every month- $7 last month and that even includes AC! Do it now and take advantage of tax credits !

6 months ago

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Verified Customer

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Annie Rutherford

We had a very educational consultation and quickly decided it would be beneficial for us to have solar panels. ION was efficient and effective. We have had the panels for almost 5 years, we have had no major problems and any little problem they have been quick to send a technician to check it out. We began seeing savings on our electric bill within the first 6 months and we have not paid the electric company for power in years. I recommend it to everyone.

7 months ago

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Verified Customer

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Patricia Howland

I am totally satisfied with ION Solar. They did an excellent job installing the Solar System on my roof. I am now getting paid for the extra Solar that is getting paid for extra Solar that is produced by the system. Seth Bringhurst was excellent throughout the installation, also the crew that installed the system. I am TOTALLY happy with everything.

7 months ago

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Verified Customer

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Brodie H

All I can say is that the panels are 100% worth it. My power bill is consistently just the base cost (~$17). Ion did a good job with the pitch and the work was top notch. I haven't had any major issues with the panels or the install in the 3 years I've had them. My only advice for a prospective buyer is to carefully calculate your yearly energy usage for the purpose of determining how many panels you install

7 months ago

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Verified Customer

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Tirrsa Isom

I hesitated to get solar due to the investment amount; however, it was totally worth it!! Every summer month, when my bill comes and it is less than $20, it continually confirms that it was a great decision! Working with Ion Solar was easy; they communicated every step of the process. Now, as a customer for over three years, they are still reaching out, and if I ever initiate contact, they are right there for me, too! I absolutely recommend this company!

7 months ago

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Verified Customer

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Wayne Holmes

From start to finish the ION Solar team was there for us. Explaining step by step what to expect and answering all are questions. They kept us on task making sure the process was completed in a timely matter with a minimal amount of mess. Now it has been about two years since our system has been installed and our electric bill is down to numbers we haven’t seen since we lived in an apartment. We highly recommend the ION team if you are thinking about going solar.

8 months ago

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Verified Customer

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Maurice Williams

I'm so happy to be getting solar panels from a great company "ion solar " i had no hassle what so ever, they showed up and went straight to work and the crew was very professional and respectful to my home and they continuously asked me " is there any questions that I had during the installation. Thank you "ion solar " for great same day service that was fast and productive, great job.

8 months ago

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Verified Customer

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Kamille Ford

Kaden is great. He was able to clearly describe the various options and configurations possible for the solar panels as well as the installation process, permit assistance and city-based requirements based our location. The Ion Team that installed was professional, respectful of our property, and explained the next steps of the process. Overall this has been a pleasant experience for our family. I highly recommend Ion Solar. Great products, fair pricing, and knowledgeable techs, installers, and customer service teams.

8 months ago

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Verified Customer

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Robert Taylor Jr

I was somewhat reluctant to install solar panels on my home. But, working with Ion was a seamless experience from start to finish. Calvin was extremely knowledgeable about solar energy and Ion, and thoroughly explained the installation process. Ion took care of evertthing and even correspomded with the HOA for approval. The installers did a great job and were also professional. Highly recommend Ion if you are considering solar.

8 months ago

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Verified Customer

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LeAndrea Hernandez

I’m happy with the whole process. Kim and her team stayed in communication throughout this entire process and not once did I get a headache or agitated by something that didn’t go right. They have made this process easy and quick!! It was all done in one day, when the workers had to change the layout of the panels they made sure to involve us BEFORE completing the job. There was no hassle with COMED. I’m happy we chose to do business with ION!!!

8 months ago

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Ralph Trujillo

they always inform me when they are showing up and also if they need to reschedule

3 weeks ago

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Verified Customer

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Thomas Michaels

Sales person Tom was very knowledgeable about the complete project from installation to payment methods and rebates. The electrical installer was real good too. He explained a lot to me as he went along. The rooftop guys were good also, but I must say I was a bit disappointed with them because I explicitly asked them to be careful about the roof tiles (concrete). They told me all was good when they were finished. Well, not so fast. Long story short, 6 tiles were broken, and, they were discontinued from the supplier come to find out. Ion's general fixit dude tried like heck to find some. No luck. One of the installers did find some that were close, so we swapped out ones from under the panels. All and all, the system has been working flawlessly, so it's all good. They put in an effort to make it right. I wouldn't let that stop me from recommending Ion. If you have a tile roof, just be aware. That's all.

9 months ago Edited May 29, 2025

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Verified Customer

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Charles Ryan

We were paying about $175.00/month for electric for our home on Oregon. We are not extravagant with our usage, but rates keep climbing. We had researched transitioning to solar and after discussing our options thoroughly we decided to go with ION Solar. We were completely happy with the entire experience. Everything g was laid out clearly, timelines met and the technicians were fantastic. Our county inspector said that they did an extremely good job on the install and also mentioned that "we never have issues when we inspect ION installs". BUT the best thing is this....our electric bill is routinely 12-15 dollars/month!

9 months ago

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Verified Customer

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Josh P

ION Solar truly simplifies the entire process. They’re a great company to work with—thorough, professional, and attentive every step of the way. From the start, they clearly explain everything and walk you through the process so you always know what to expect. Their customer service is outstanding—responsive, helpful, and quick to answer any questions. On installation day, they ensure everything is done right, and if something isn’t, they address and correct it immediately. For example, I noticed a few panels were missing bird guards; they came out the very next day to take care of it. When it came time to file taxes, they made sure I had all the necessary documentation and even guided me through the process of claiming the solar tax credits at both the federal and state level. (Note: This doesn’t include preparing or filing your taxes—just help with the solar credit portion.) ION Solar is a fantastic company, and I would absolutely recommend them to anyone considering solar for their home. And honestly, if you’re not looking into solar, you’re basically giving money away to the electric company. Make the switch—add solar, and start earning credits back.

9 months ago

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Verified Customer

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James Owens

ION and Dividend Finance did all the paperwork making the process easy. The install crew did a great job, they were thorough, courteous, and cleaned up well. The system looks good and works well as anticipated. I was disappointed at the routing of the conduit on the outside of the house. I had discussed what I wanted with the electrician before hand, but he didn’t do it that way which would have minimized the conduit exposure on the outside of the house - an eyesore. They did a worse job on my neighbors conduit installation. I also didn’t know that a third party would manage the SRECs, and I would be paying them to do so.

9 months ago

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Verified Customer

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Joshua Juarez

My guy Preston came knocking on my door as per usual when you buy a new home, lucky for him I was in the market! I had signed with another company prior to his arrival but he took a look over my contract and pointed out that the other company wasn’t even selling me a solar system!!! I was essentially renting them. He quickly advised me on how to get out of that contract and for LESS than what the other company was charging me, I was able to get a bigger system and back up battery using BETTER technology. I knew nothing when it came to solar products and I am extremely grateful that Preston got me out of a potentially nightmare of a situation. I had a few issues with my panels when the system was first installed, but they were quickly remedied. I would contact Preston at the craziest of hours due to my own work schedule and he never failed to answer my questions, regardless of how many times I would ask the same thing. I’ve had the system for a few months now and have no complaints! The back up power has came in handy for a couple storms and random outages and overall our family is very happy with our system.

10 months ago

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Verified Customer

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Caleb

So excited to finally have solar! We've been wanting this and talking about it for years and Ion finally made it happen! They were generally responsive to our questions and very patient with all of your spreadsheets and annoying questions. Our Energy Adviser, or primary sales POC, was Griffin M and he sat with us for several hours over multiple days patiently going through all of our engineering spreadsheets and detailed questions. He was very honest and straightforward with us and if didn't know something he would go find it out in a reasonable timeframe. Can't appreciate his work enough. There were a few times where we had to go back to the design team with concerns and we had to delay the installation to get the right numbers for our power home usage but they ultimately worked out well. Because of all of our questions, it was maybe 3 months between contract to install but the actual install was done very quickly, within a day. We did have to wait a few weeks after install to turn the system on but that was mostly waiting on city inspections, permit, and power company permissions. We do appreciate the Ion Solar app which allows us to monitor our system performance on a daily basis and we are already seeing power go back to the power company ~20 days after install :).

10 months ago

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Verified Customer

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Karen Moore

Every option was well explained. Installation was timely . Although a little on the pricey side, we do not regret our purchase.

2 months ago

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Ibzan Ortiz

Team was quick, communicative, and respectful. They handled all the permits and the whole project from me signing the contract to final inspection was about 6 weeks.

3 months ago

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Verified Customer

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Sheryl Bartel

ION has been wonderful to work with. Excellent clear communication. Workers have been on time, courteous, and efficient. Everything has been completed in a timely manner.

3 months ago Edited November 20, 2025

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Verified Customer

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John Sabatino

While it is expensive, they are very attentive and knowledgeable. I have no more electric bill only, the monthly payment for the solar. A solid company.

3 months ago

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Verified Customer

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Likesh Prusty

My experience with ION Solar was awesome and it was a pretty seamless process during the setup with excellent guidance. Overall it is working great for last 3 years. Thank you team for the awesome service!

4 months ago

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Verified Customer

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Brady Tree

I didn't like that they pressured us into a contract on the first visit, but other than that everything went very smoothly. The price was right, the system has been very effective in helping offset the cost of inflation.

5 months ago

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Verified Customer

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Charles Howard

Ion Solar, they were very knowledgeable and informative about their product . Ion was very helpful in getting through the red tape from the city. The bottom line is my electric bill has been greatly reduced.

5 months ago

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Verified Customer

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Tyler Pearson

After many solar salesmen knocking on my door I finally listened to one of them. ION was great to work with. Their sales staff answered all of my questions and their installers did a great job.

5 months ago

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Verified Customer

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Marisa Thornburg

All the team members I dealt with were very helpful and always responded promptly. From the first person that rang my doorbell until the installation was completed. Easy company to deal with and would recommend.

5 months ago

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Verified Customer

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Sandra Phillips

Hi, my name is Ms San, I have and is enjoying the Solar savings every month. I have talked to friends and and neighbors about the Solar program. I wish the Sun to be Stronger in the Winter 😅🤣😂

5 months ago

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