ION Solar: Read 1,383 User Reviews From Real Homeowners

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Jó Yen

Everything is working fine, customer service is also on spot.

1 year ago

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Verified Customer

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Michael Z

Not big enough system, but communication was good.

1 year ago

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Verified Customer

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Matthew Los Angeles, CA

Great company. Customer service was great.

1 year ago

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Verified Customer

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Rex Houston, TX

Would only mount on the ground after two of their own people said the roof was fine. Huge waste of my time.

1 year ago

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Verified Customer

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Sandra San Antonio, TX

Nothing was done according to schedule & we still got billed for Services that are still not turned on!

1 year ago

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Verified Customer

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Valerie Baltimore, MD

When trying to get information on tryug to understand the product better I gt no response GHOST

1 year ago

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Verified Customer

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Tina Chesterfield, VA

ION has Not been User Friendly once my purchase was complete

1 year ago

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Verified Customer

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Teresa Falls Church, VA

The sales person was knowledgable and polite,

1 year ago

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Wade Colorado City, CO

Still waiting for installation date. Please let me know soon.

1 year ago

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Rebecca TX

Ion app still showing 90%completion.reimburse $350

1 year ago

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tammy robison Denver, CO

I've paid my electric company $210 last month and for my solar $89. So you add up I paid for electricity.

1 year ago

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Mark E Cordova Rio Rancho, NM

They were prompt, Did a good Job . And I like the design.

5 years ago

Reply from ION Solar

We appreciate you taking the time to leave a review, Mark. We're happy to hear you are satisfied with your system. Thank you for choosing ION Solar!

Sep. 9th, 2019

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Verified Customer

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Glacia Raine Richmond, VA

Easy process. Team followed up through the process

1 year ago

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Potter Seibels Norfolk, VA

They were very helpful and knowledgeable.

2 years ago

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Brandon Varner Denver, CO

A disconnected company that has communication and project management issues. Quality is sub standard and they failed inspection 3 times.

3 years ago

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Verified Customer

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Stephon Richmond, VA

Hoping to see some savings. So far nothing….

1 year ago

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Verified Customer

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Sandy Campos San Jose, CA

Don’t like that I have not yet seen any savings.

1 year ago

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Verified Customer

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Terry Camas, WA

System was supposed to cover 90%+ not even close

1 year ago

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Verified Customer

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Andy Thompson Gresham, OR

Hard to get help. Nobody has helped me with bills.

1 year ago

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Terrence Norfolk, VA

I can't get any help monitoring my system's operation.

1 year ago

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Travis Suffolk, VA

I’ve had nothing but problems with the system not working 100% since install

1 year ago

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William

Poor communication overall, terrible project management, inexperienced installers.

1 year ago

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Groupon Shopping Denver, CO

Horrible company that has no idea what they're doing and sells your private information. Stay away!

3 years ago

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Sandra v Cavazos San Antonio, TX

I'm using ion Soler right now it is 7/30/2019 And my bill has not changed at all.

5 years ago

Reply from ION Solar

Hi Sandra, we're sorry to hear about your frustrations regarding your monthly bill. Our customer support team will be reaching out shortly to discuss your concerns further with you. You can also reach us by calling 888-871-7074.

Jul. 31st, 2019

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Verified Customer

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James San Jose, CA

Design flaw and they want me to pay $3000 to correct their mistake.

1 year ago

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Verified Customer

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Eva Arreaza Fredericksburg, VA

I am not happy to be honest I pay more that what I payed before

1 year ago

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Verified Customer

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William

Poor communications through the installation and activation process.

1 year ago

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Renae Parker, CO

Non communication - it’s been since November and no install yet

1 year ago

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Felix Hernandez Pittsboro, NC

Too many delays in installation process.

1 year ago

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Verified Customer

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Beth Collins Portland, OR

I’ve seen no savings on my electric bill.

1 year ago

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Verified Customer

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Simon New Braunfels, TX

I do not notice much savings on my electric bill

1 year ago

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Amber Washington, DC

Horrible follow through and customer service

1 year ago

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Isaac Romero Greeley, CO

Slow process. Not kept in loop on the project.

1 year ago

ION Solar Reviews