National Debt Relief is one of the largest in the nation. Its goal is to help clients re-establish stability and peace of mind in the least amount of time possible.
The company works hard to ensure a positive experience with proven results through education and individual customer care. It has a $7,500 minimum debt requirement.
National Debt Relief wants individuals to achieve freedom from debt by receiving debt reduction services and consultations so that they will stop drowning in debt and will continue to live debt-free.
Many debt relief customers frequently complain about always speaking to a different person every time they call in, causing some friction in the customer experience. Additionally, are relatively low (18 to 25 percent of total enrolled debt) but are slightly higher than the industry average.
The company has quite the record of settling debts between 30 to 50 percent less than what its clients owe.
Positive National Debt Relief reviews indicate that NDR has a low cost (18-25 percent), one of the reasons some customers love the company. National Debt Relief charges from 18 to 25 percent of the customer's total enrolled debt; the company works with all unsecured debt and some cases of student loans. Most debt relief companies do not work with secured debt. Student loans are a kind of secured debt, so its nice that National Debt Relief helps with those on a case by case basis.
If a customer enrolls $100,000 of debt in NDR's debt settlement program, the company can generally cut the debt by 50 percent, making your debt $50,000 instead of $100,000. If you add on the 18 to 25 percent cost for NDR's debt settlement services, you'll pay between $68,000 and $75,000.
Customers should be aware that cost is difficult to forecast because of the variables of each individual financial situation. To accurately measure cost, company employees must take into account the determination of creditors, the customer's credit score, the amount of debt, and state laws governing percentages that can be charged.
Approximate cost is usually determined in a free, no-obligation consultation with a debt expert. By law, no debt settlement company can charge upfront fees. Instead, payment isn't required until after debt is settled. Most companies allow a monthly payment plan, as is the case with National Debt Relief.
Potential clients should take advantage of the free consultation to learn about specific cost information for their situation.
National Debt Relief offers great features including:
Past National Debt Relief clients have indicated that they appreciate the transparency offered by the company, the speed of debt resolution, reasonable costs, and professional level of support. Additionally, some reviews from former National Debt Relief customers who had canceled their service mentioned receiving unexpected refunds.
But how exactly does the National Debt Relief program work? The debt settlement program or settlement process is three-way; it involves the debtor (you), the settlement company, and the creditors.
With NDR, customers can expect to settle any type of unsecured debt (student loan debt, medical debt, credit card debt, etc.). Unsecured debt does not have any property attached to it as collateral (such as home loan debt or car loan debt).
It is important for customers to carefully monitor their credit score and credit report. Note that the nature of debt settlement will involve moderate to heavy penalties on your credit score.
Debt settlement companies generally have clients stop making payments so that the lenders become more willing to start debt negotiation. Stopping to make even minimum payments will affect your credit.
Instead, clients pay money into a savings account each month. The money in the account will be used in the settlement agreements with creditors. Once the debt is settled, the client's credit report will show that the debts were settled, not paid in full.
Many settlement companies, including National Debt Relief, do not provide credit repair or credit monitoring services.
Those considering a debt settlement program should be aware that loan forgiveness counts as taxable income. It's important to be prepared to pay taxes on forgiven debt when going through the process.
The challenge for the settlement company is to weigh the debtors present and future financial situation against the patience and requirements of the creditors. The fact that NDR is generally providing quality customer service while navigating the testy relationship between the creditors and debtors is significant.
Those with credit card debt, medical debt, and unsecured loan debt will find that NDR understands how to get ahead of creditors.
There are two debt solutions in the debt relief industry: debt settlement and debt consolidation. Sometimes a debt consolidation program is really a debt management program. In these programs, a debt counselor helps clients create a repayment plan and stick to it. A repayment plan may include a strategy like finding ways to save more money or increasing your monthly payment toward one or several debts to reduce the amount owed faster.
If National Debt Relief discovers that its settlement services aren't right for you, NDR will refer you to Liberty Lending for a debt consolidation loan.
The difference between a good debt settlement program and debt consolidation loans is that a consolidation loan will weigh less heavily on your credit report because you pay the debt in full while debt settlement will aim to settle your debts at a fraction of the total money owed (sometimes as low as 30 percent of your total enrolled debt).
For debt consolidation, the company puts all of your debts into one monthly payment and tries to negotiate lower interest rates with debtors, making it easier for you to track and pay your fees.
This tactic of handling debt is also referred to as a debt management plan or debt management program. These terms are more accurate because most consolidation companies help with debt management and do not offer consolidation loans to their clients. Debt management programs also offer clients counseling services which can help them avoid future debt problems and minimize unexpected financial hardship.
However, some people are in too much debt to use debt consolidation programs; this is the reason for debt settlement plans. If you decide to settle your debt instead of figuring out a payment plan, National Debt Relief is a good option.
The debt settlement fees from National Debt Relief (at 25 percent) are slightly higher than typical fees in the industry, but if the National Debt Relief program can get your fees down below 18 percent (a low among industry fees), you should consider using its debt settlement services.
In your search for the right debt management company, be sure to give lower fees a high priority. However, it is important to take into account how much NDR can lower the total debt from your creditors.
Creditors have been known to settle with debt settlement companies for around 30 percent of the total debt amount. To figure out how much this will cost the debtor total, you must add the company’s fees (around 18 percent) to the debt settlement amount (between 30 and 50 percent). This means the customer will likely pay around 50 to 70 percent of the total debt amount.
Because National Debt Relief refers clients whose financial situations are better suited to consolidation, potential clients can trust National Debt Relief to put their interests before its business interests.
National Debt Relief focuses on helping customers in trouble with unsecured debt creditors, like credit card companies, but also some forms of debt as well, including private student loan debt, which is rare in this industry.
Many debt relief companies work solely with customers with unsecured debt. Additionally, the company claims to offer debt consolidation services (which do require higher credit scores), another rare occurrence in the debt relief industry.
Once NDR identifies a customer's type of debt and verifies that it can help with that specific problem, the customer will open a special savings account in their name. Instead of paying your creditors, you will deposit your money into this private savings account. These funds are then used to pay the settlement.
Another great part about National Debt Relief's service is their industry accreditations with the American Fair Credit Council (AFCC) and the International Association of Professional Debt Arbitrators (IAPDA). National Debt Relief is also compliant with the Federal Trade Commision (FTC).
These accreditations help legitimize the organization and ensure debt settlement companies follow consumer-friendly best practices.
A money-back guarantee is a must-have in the debt settlement industry. National Debt Relief offers a 100 percent money-back guarantee. Companies offer money-back guarantees and take preventative measures in order to lessen the risk you take.
The fact that debt relief companies rarely guarantee a time or price range for settlement negotiation makes customers a bit hesitant.
To combat this, most debt arbitrators will check your credit report and ask for income information in order to ensure more accurate rates.
National Debt Relief's debt settlement and debt consolidation services are available in 41 states and territories, a higher availability than most debt relief companies. The company is not available in Connecticut, 42Illinois, Kansas, Maine, New Hampshire, Oregon, South Carolina, Vermont, or West Virginia.
National Debt Relief provides additional services for those customers who would be better served by not using debt settlement. Some customers would prefer debt consolidation, bankruptcy, or simple financial education services. Of course, if one can get out of debt on their own, one should try to do so.
If a customer needs help deciding whether bankruptcy is a good option (and whether to file chapter 7 or chapter 13), National Debt Relief will counsel customers on the right path forward.
The company also provides extensive financial education services to help you stay on your feet after you get out of debt.
One concern with National Debt Relief is that they have only been in business since 2009. While this is not a major problem, it is shorter than many competitors.
Additionally, the company has only been offering in-house services since 2017, so you might not be able to deal with as many debt settlements experts at NDR as opposed to other (the same goes for the company's services).
Usually, when customers approach the bills or are risking their scores on a company with lower experience than other debt relief companies. , it is with reluctance, poor scores, and few assets; this means that those with high
However, those in risk of are still better off with NDR, as scores usually bounce back faster following as opposed to the increase of following .
National Debt Relief does not have one representative assigned to each individual client's case. This can be frustrating for those who call in to talk about their situation with or to view case information because they will often talk to a new representative each time.
Not every customer has the same type of debt or ; one customer might have high while another might have . This can cost both the company and the client time and cause frustration.
Independent of whether you have or , not having an assigned representative or a counselor can make the whole process harder to handle.
Because debt collectors are constantly harassing you, it's always good to have someone familiar to talk to about your situation. You are also more likely to get sincere customer service from companies that offer assigned reps. Every debt relief company should assign a personal rep.
The company's disclaimer states that it does not make debt relief companies (both and companies) provide such services in addition to the debt offered. For example, if you are overwhelmed by secured debts, National Debt Relief's services may not be available to you. to , provide tax, , or legal advice. Some
Additionally, NDR does not offer and has been known to prompt the occasional lawsuit against the debtor. repair services. Such and legal services can be extremely useful, as will result in a lower
However the specialization in negotiation services. is especially valuable for clients because it means that the company focuses its energy on offering quality
Call our recommended rep over at National Debt Relief below.
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In a very short time, I'm seeing great progress in debt settlements. I'm already referring my friends to National Debt Relief.
I've been enrolled in their program for just 6 - 7 months now, and I am completely amazed that I already have a settlement for the creditor I owed the most amount of money top. I would highly recommend National Debt Relief to anyone wanting relief from debt - they are rightfully named because they bring relief in every aspect of service, from the welcome call, to the customer service experience; it is all top-notch service.
My biggest dislike is the USPS mail service with NDR, it takes forever and a day for my letters to be delivered, sorted and put into the NDR system
Administraters are extremely helpful, knowledgeable, professional and really seem to care about their clients on a personal level, not just a file on someone’s desk
I was with a different company that I was referred to through Experian that did nothing but once I joined National Debt Relief I saw results in no time, they already reached an agreement with one of my creditors and I now owe almost half of the original debt I strongly recommend this company
I felt heard and understood during my financialI crisis when Ineeded help so badly. They gave me financial hope and a sense of peace knowing they were looking out for me. I am so grateful for this company. I would give them 10 stars if I could.
Excellent!! Helped getting my credit card debt under control & settled.
Amazing company. Completely understanding and very thorough. Thank you so much
I like how professional the staff members are and how efficient they preform their duties to get their jobs done well to get my bills paid in a timely manner.
They did a great job settling my debt I saved a decent amount of money. PLEASE BEWARE! You will get charged a settlement fee of $4700 and it is written in your contract but that fee is part of what you will owe in total.
They have been great, no surprises as they tell you what to expect on the very first call. They provide you with all the info you will need to succeed.
National Debt helps us from the beginning, actually, in less than two months we starting to settle some debts..Excellent.!
So far I am very satisfied. everything was explained . The plan is working as I was told.
We are happy with what the company is doing, they did settle one account recently, all in the time frame that they told us about when we started.
I was hopeful yet apprehensive entering into this program. I have absolutely no regrets and nothing but the highest regard for NDR. They have treated me so well and after less than a year my debts have all been settled. I am so very pleased with the customer service team. They have been helpful and kind every step of the way! I highly recommend this service to everyone!
I was overwhelmed in debt. One call and I felt so relieved that they could help and help they did, we have payed off most all off my debt without breaking my bank
This is the second time I've used National Debt Relief and both times it has been simple and virtually painless. My credit is definitely on the road to recovery!
I reached out to NDR and have been completely surprised with their support and professionalism
Helpful, not pushy people and don’t make one feel embarrassed or bad about debt.
Since becoming involved with National Debt Relief we have a sense of security. NDR has done a wonderful job of working with us and keeping our interests in the forefront of everything they do. I am confident that our situation will be handled in a professional and timely manner
4 Debts of around $100K. 5 months into the program and the first one of $25K settled at $7K already. So far it is everything they promised, I got a few creditor calls initially, but now nothing, and I certainly haven't needed the legal protection insurance yet. They can't illustrate what the credit rating drop will be, mine went down from 700's to 465, but it's climbing up again now and in the low 5's and looks like I'm on track to settle everything well before the 48 months estimated. If your are in a really bad place financially I would highly recommend this before bankruptcy (or worse).
Everything is going the way it was explained. Everyone I have communicated with has been very clear and helpful.
I like that they are able to make settlements that are affordable and resolved. It’s a good to know something is paid off.,
I’d like to be fair. I signed up for National Debt Relief (NDR) back in March 2020. So far, it’s only been 9 months since NDR has truly given me relief from the stresses of owing debt. However, we have a long way to go yet. Nevertheless, I feel like I have a business partner, for the first time, on my side, who can really organize and plan for my success. I’m looking forward to the day when I am debt-free. That’s going to be a day I’ll never forget. And what a celebration that will be! Can't wait! The Covid-19 pandemic seems to have brought the world to a halt, but NDR appears to be still working hard in the midst of it all and satisfying my creditors. Four out of ten creditors have been settled by NDR, with a 35% savings on three and a 45% savings on one. Plus, my program progress has been outstanding! Right now, the percentage of combined debt settled is 29.5%, with 40% of resolved creditors. I’d say that deserves 5 stars out of 5! I can’t wait to see what NDR settles with the remaining six creditors. And as for NDR and their Customer Service Team itself, I can’t say enough good things about the company and the team players. They’re taking really good care of me. I sometimes have complex questions, but they always accommodate me brilliantly! Best group of people I’ve ever had the pleasure of working with. I feel very privileged that they took me on and gave me this opportunity to settle my debt. They go above and beyond, providing me with premium service. Simply an amazing company with great people, great work, and extraordinarily trustworthy. They stand by their word! Companies like this are hard to come by. NDR strongly believes that open communication and integrity matters, and I couldn’t agree more. I would recommend NDR to anyone in need of debt relief.
I am very happy with the results so far, keep it going we still have some left. I am very pleased so far, thank you so much for your help.
This program is fast resolving my deb's berry happy...
1) LIKES: They provide legal representation if you get taken to court by any of your creditors that they have accepted/enrolled in your program. They allowed me to make no payments for 90 days when my employer cut my paycheck by 40% because of COVID-19. 2) DISKLIKES: When they tell me how much I saved, they overstate the amount because they never deduct their fee (20% of initial balance) from the amount I supposedly saved. Example: I had a debt of $5,486 that they negotiated down to $4,300. They told me I "saved" the difference of $1,186. They fee they charged me to do this was $1,097. Overall, the true savings to my checking account was only $89! BOTTOM LINE: THEY HABITUALLY MISREPRESENT/OVERSTATE THE AMOUNT OF "SAVINGS" THAT THEY DELIVER TO THEIR CUSTOMERS BY OMITTING THIER FEES.
Reply from National Debt Relief
Dec 22, 2020
Thank you for bringing this to our attention. We try to maintain the highest standards of service and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly at 888-660-7427.
Great customer service and they explain everything in detail.
So far I have been very pleased with the settlements they have come up with fore me. At this rate everything will pay off at a rate I can deal with.
Every time I need assistance with my account or creditors or if I just need a question asked of something I’m not complete sure of , the agent is always informative and very helpful! I am very happy with them !
The best thing I ever did! It is amazing how easy this is to get done. No only do I only have one monthly payment instead of 7, my payments went down by almost half! I thought all these debt consolidation places were a scam, but I went ahead and did it out of desperation. Getting divorced and having to deal with all the debt myself was overwhelming. All I have to do now is make a monthly payment and they pay the creditors with the money I send. I urge anyone struggling with debt and keeping their head above to use these guys! Life changing!!
So far I am into this program 10 months! As of now 2 settlements have been approved and the hectic calls from creditors stopped! Skeptical at first, so much better for me not having stressful calls, but to receive notices creditor is ready to settle! I recommend this program to anyone who is suffocating with debt!!!
It seems effortless to have a great team like National Debt Relief take hold of your financial mess. In less then a year NDR has settled a great deal of my debt and it feels great. The team is always there to help guide me from the dark abyss of uncontrollable debt to the good feeling of there is an end in sight. I highly recommend National Debt Relief to anyone serious about becoming debt free.
They helped me settle an account with a clothing store that I had trouble keeping up the payments with. The representatives of this company was able to work in negotiating what I could afford to pay and was fair and extremely helpful. Second question is confusing.
There is no seriousness at all, and they are quick to blame the customer for the mistakes that they make. Their customer service crew does not communicate with each other, so you, the customer have to tell your story countless times.
Reply from National Debt Relief
Dec 18, 2020
We’re so sorry to hear about your experience, and we want to thank you for sharing your concerns with us. We take client satisfaction very seriously, so we’ll be reaching out shortly in order to better understand and hopefully resolve your concerns. You can also call us directly at 888-660-7427.
I feel that this company is doing a great job in handling my issues. The company also have great client success team workers as well. Everyone I've spoken to with question, They are always on point with answers which were very helpful and relaxing for me. I Thank you for being loyal client success teams workers and know that I would highly recommend not only my friends, but family members as well in a time of help needed throughout their debts. I
Awesome experience , easy sign up. They settled 3 of 4 accounts with in my first year! Highly Recommend !
NDR has been very efficient in handling my debt relief. Always helpful over the phone.
I appreciate most that NDR’s priority is to resolve your debt. I found anyone I spoke to, helpful and knowledgeable. They make sure you understand all aspects of the process. Specialized agents helped me understand, in greater detail, and have the authority to make adjustments. I’m grateful for their assistance.
They have been great to work with in negotiating with my creditors.
Very responsive to inquiries. Provide explanations to anything you do not understand Have settled two large debts in a timely manner. Highly recommend.
i like the fact that i do not have to do a thing that they handle it all makes life much less stress full.
I have been very impressed with National Debt Relief. They worked very closely with us and have saved us several thousand dollars. I highly recommend them.
The rating button seems to not work in my current browser. However, National Debt Releif gets 5 stars from me. I like how their website is set up. Very informal and intuitive.
From the first involvement with NDR I have been amazed of the progress that has been made. They are surprisingly efficient. I'm thankful for them.
They are through, but is a slow process.
I like the way in which National Debt Relief is enabling me to get out of debt!
I had five credit cards I could not pay off because of the interest. You are helping me get the cards paid off and fixing my credit. Everything is going exactly and you told me it would. I could not be more pleased. Thank You!!
I am extremely happy about the progress that NDR has accomplished resolving debts with my creditors so far. However there is a huge cost to using their services & you have to pay them before the debt is paid off
Reply from National Debt Relief
Dec 16, 2020
Thank you for the feedback – we’re glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly at 888-660-7427.
Very good they already contacted my creditors and they already got one creditor to sign off really great