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National Debt Relief

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7.9

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LAST UPDATED: July 24th, 2024

National Debt Relief is one of the largest debt settlement companies in the nation. Its goal is to help clients re-establish financial stability and peace of mind in the least amount of time possible.

The company works hard to ensure a positive experience with proven results through education and individual customer care. It has a $7,500 minimum debt requirement.

National Debt Relief wants individuals to achieve freedom from financial debt by receiving debt reduction services and financial consultations so that they will stop drowning in debt and will continue to live debt-free.

Many debt relief customers frequently complain about always speaking to a different person every time they call in, causing some friction in the customer experience. Additionally, fees are relatively low (18 to 25 percent of total enrolled debt) but are slightly higher than the industry average.

The company has quite the record of settling debts between 30 to 50 percent less than what its clients owe.

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The Good

  • National Debt Relief Cost
  • Great Service and Settlement Program
  • Referrals For Debt Consolidation
  • Other Types of Debt
  • Industry Accreditations
  • Money-Back Guarantee
  • Availability
  • Additional Services

National Debt Relief Cost

Positive National Debt Relief reviews indicate that NDR has a low cost (18-25 percent of total debt) with no upfront fee, which is one of the reasons some customers love the company. National Debt Relief works with all unsecured debt and some cases of student loans. 

Many debt relief companies may not be able to help with student loan debt, so it's unique that National Debt Relief helps with this on a case-by-case basis.

If a customer enrolls $100,000 of debt in NDR's debt settlement program, the company can generally cut the debt by 50 percent, making your debt $50,000 instead of $100,000. If you add on the 18 to 25 percent cost for NDR's debt settlement services, you'll pay between $68,000 and $75,000.

Customers should be aware that cost is difficult to forecast because of the variables of each individual financial situation. To accurately measure cost, company employees must take into account the determination of the creditor, the customer's credit score, the amount of debt, and state laws governing percentages that can be charged.

Approximate cost is usually determined in a free, no-obligation consultation with a debt expert. By law, no debt settlement company can charge upfront fees. Instead, payment isn't required until after debt is settled. Most companies allow a monthly payment plan, as is the case with National Debt Relief.

Potential clients should take advantage of the free consultation to learn about specific cost information for their situation.

Great Service and Settlement Program

National Debt Relief offers great features including:

  • 18-25 percent fees (competitive within the industry)
  • Consultations with no fees attached
  • $7,500 minimum debt required (industry average)

Past National Debt Relief clients have indicated that they appreciate the transparency offered by the company, the speed of debt resolution, reasonable costs, and professional level of support. Additionally, some reviews from former National Debt Relief customers who had canceled their service mentioned receiving unexpected refunds.

One recent National Debt Relief review mentions that with the help of NDR, "two settlements have been reached which leaves only three more to go." NDR clearly offers an impressive settlement program for clients.

But how exactly does the National Debt Relief program work? The debt settlement program or settlement process is three-way; it involves the debtor (you), the settlement company, and the creditor or creditors.

With NDR, customers can expect to settle any type of unsecured debt (student loan debt, medical debt, credit card debt, etc.). Unsecured debt does not have any property attached to it as collateral (such as home loan debt or car loan debt).

It is important for customers to carefully monitor their credit score and credit report. Note that the nature of debt settlement will involve moderate to heavy penalties on your credit score.

Debt settlement companies generally have clients stop making payments so that the lenders become more willing to start debt negotiation. Stopping to make even minimum payments will affect your credit.

Instead, clients pay money into a savings account each month. The money in the account will be used in the settlement agreements with creditors. Once the debt is settled, the client's credit report will show that the debts were settled, not paid in full.

Many settlement companies, including National Debt Relief, do not provide credit repair or credit monitoring services.

Those considering a debt settlement program should be aware that loan forgiveness counts as taxable income. It's important to be prepared to pay taxes on forgiven debt when going through the process.

The challenge for the settlement company is to weigh the debtors present and future financial situation against the patience and requirements of the creditors. The fact that NDR is generally providing quality customer service while navigating the testy relationship between the creditors and debtors is significant.

Those with credit card debt, medical debt, and unsecured loan debt will find that NDR understands how to get ahead of creditors.

Referrals For Debt Consolidation

There are two debt solutions in the debt relief industry: debt settlement and debt consolidation. Sometimes a debt consolidation program is really a debt management program. In these programs, a debt counselor helps clients create a repayment plan and stick to it. A repayment plan may include a strategy like finding ways to save more money or increasing your monthly payment toward one or several debts to reduce the amount owed faster.

If National Debt Relief discovers that its settlement services aren't right for you, NDR will refer you to Liberty Lending for a debt consolidation loan.

The difference between a good debt settlement program and debt consolidation loans is that a consolidation loan will weigh less heavily on your credit report because you pay the debt in full while debt settlement will aim to settle your debts at a fraction of the total money owed (sometimes as low as 30 percent of your total enrolled debt).

For debt consolidation, the company puts all of your debts into one monthly payment and tries to negotiate lower interest rates with debtors, making it easier for you to track and pay your fees.

This tactic of handling debt is also referred to as a debt management plan or debt management program. These terms are more accurate because most consolidation companies help with debt management and do not offer consolidation loans to their clients. Debt management programs also offer clients counseling services which can help them avoid future debt problems and minimize unexpected financial hardship.

However, some people are in too much debt to use debt consolidation programs; this is the reason for debt settlement plans. If you decide to settle your debt instead of figuring out a payment plan, National Debt Relief is a good option.

The debt settlement fees from National Debt Relief (at 25 percent) are slightly higher than typical fees in the industry, but if the National Debt Relief program can get your fees down below 18 percent (a low among industry fees), you should consider using its debt settlement services.

In your search for the right debt management company, be sure to give lower fees a high priority. However, it is important to take into account how much NDR can lower the total debt from your creditors.

Creditors have been known to settle with debt settlement companies for around 30 percent of the total debt amount. To figure out how much this will cost the debtor total, you must add the company’s fees (around 18 percent) to the debt settlement amount (between 30 and 50 percent). This means the customer will likely pay around 50 to 70 percent of the total debt amount.

Because National Debt Relief refers clients whose financial situations are better suited to consolidation, potential clients can trust National Debt Relief to put their interests before its business interests.

Other Types of Debt

National Debt Relief focuses on helping customers in trouble with unsecured debt creditors, like credit card companies, but also some forms of debt as well, including private student loan debt, which is rare in this industry.

Many debt relief companies work solely with customers with unsecured debt. Additionally, the company claims to offer debt consolidation services (which do require higher credit scores), another rare occurrence in the debt relief industry.

Once NDR identifies a customer's type of debt and verifies that it can help with that specific problem, the customer will open a special savings account in their name. Instead of paying your creditors, you will deposit your money into this private savings account. These funds are then used to pay the settlement.

Industry Accreditations

Another great part about National Debt Relief's service is their industry accreditations with the American Fair Credit Council (AFCC) and the International Association of Professional Debt Arbitrators (IAPDA). National Debt Relief is also compliant with the Federal Trade Commission (FTC).

These accreditations help legitimize the organization and ensure debt settlement companies follow consumer-friendly best practices.

Money-Back Guarantee

A money-back guarantee is a must-have in the debt settlement industry. National Debt Relief offers a 100 percent money-back guarantee. Companies offer money-back guarantees and take preventative measures in order to lessen the risk you take.

The fact that debt relief companies rarely guarantee a time or price range for settlement negotiation makes customers a bit hesitant.

To combat this, most debt arbitrators will check your credit report and ask for income information in order to ensure more accurate rates.

Availability

National Debt Relief's debt settlement and debt consolidation services are available in 41 states and territories, a higher availability than most debt relief companies. The company is not available in Connecticut, Illinois, Kansas, Maine, New Hampshire, Oregon, South Carolina, Vermont, or West Virginia.

Additional Services

National Debt Relief provides additional services for those customers who would be better served by not using debt settlement. Some customers would prefer debt consolidation, bankruptcy, credit counseling, or simple financial education services. Of course, if one can get out of debt on their own, one should try to do so.

If a customer needs help deciding whether bankruptcy is a good option (and whether to file chapter 7 or chapter 13), National Debt Relief will counsel customers on the right path forward.

The company also provides extensive financial education services to help you stay on your feet after you get out of debt.

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The Bad

  • Short Time in Business
  • No Permanently Assigned Representative
  • Few Additional Services

Short Time in Business

One concern with National Debt Relief is that they have only been in business since 2009. While this is not a major problem, it is shorter than many competitors. For example, Freedom Debt Relief has been in business for over 20 years.

Additionally, the company has only been offering in-house debt settlement services since 2017, so you might not be able to deal with as many debt settlements experts at NDR as opposed to other debt settlement companies (the same goes for the company's debt consolidation services).

Usually, when customers approach the debt settlement program, it is with reluctance, poor credit scores, and few assets; this means that those with high credit card bills or medical bills are risking their credit scores on a company with lower experience than other debt relief companies.

However, those in risk of bankruptcy are still better off with NDR, as credit scores usually bounce back faster following debt settlement as opposed to the increase of credit score following bankruptcy.

No Permanently Assigned Representative

National Debt Relief does not have one representative assigned to each individual client's case. This can be frustrating for those who call in to talk about their situation with creditors or to view case information because they will often talk to a new representative each time.

Not every customer has the same type of debt or financial situation; one customer might have high student loan debt while another might have credit card debt. This can cost both the debt settlement company and the client time and cause frustration.

Independent of whether you have student loan or credit card debt, not having an assigned representative or a credit counselor can make the whole process harder to handle.

Because debt collectors are constantly harassing you, it's always good to have someone familiar to talk to about your situation. You are also more likely to get sincere customer service from companies that offer assigned reps. Every debt relief company should assign a personal rep.

Few Additional Services

The company's disclaimer states that it does not make payments to creditors, provide tax, bankruptcy, or legal advice. Some debt relief companies (both debt settlement and debt consolidation companies) provide such services in addition to the debt relief services offered. For example, if you are overwhelmed by secured debt, National Debt Relief's services may not be available to you.

Additionally, NDR does not offer credit repair services. Such financial and legal services can be extremely useful, as debt settlement will result in a lower credit score and has been known to prompt the occasional lawsuit against the debtor.

However the specialization in debt settlement is especially valuable for clients because it means that the company focuses its energy on offering quality negotiation services.

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The Bottom Line

There are many settlement companies to choose from. National Debt Relief is a good option for those looking to obtain relief from credit card debt and even student loans because it can negotiate a settlement that is 30 to 50 percent lower than the total debt owed. We encourage those who may benefit from this to take advantage of their free consultation. Be aware of the effects of the debt settlement process on your credit score and credit report. However, if you're considering filing for bankruptcy, debt settlement can be a good alternative.

The debt settlement company didn't start negotiating credit card, medical, or unsecured debt in-house until 2017 (this means NDR might not have as much debt experience as other settlement companies).

Customers with bad credit scores due to high credit card debt, medical bills, and unsecured loans such as personal loans will find National Debt Relief helpful. Customers should note that a lower credit score is a likely outcome with settlement services and should carefully weigh the benefits of debt settlement with the negatives of a lower credit score.

Customers should know that National Debt Relief typically charges its clients 18 to 25 percent of the total amount of money owed for its settlement services. Before committing to National Debt Relief's debt solutions, customers should ask for specific cost information during their free consultation.

We recommend customers consider National Debt Relief as an alternative to bankruptcy because of its strong history of negotiating good settlements for its clients.

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Star Rating

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4.8

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2,475 Reviews

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79%

4 grade

11%

3 grade

4%

2 grade

2%

1 grade

4%

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Gabi Adragna

I like that NDR is very understanding with people in my situation. They don’t judge and they try to assist you in many possible ways. The specialty are very respectful, patient and non judgmental. When I first joined NDR; I was very ashamed with admitting all my credit card debt. I was drowning in debt, unable to make all of my payments; living paycheck to paycheck; and still struggling. NDR showed me a budget where I can live comfortably while they assist me with my financial situation. I so far have 2 creditors completed with a settlement and that is a huge weight off my shoulders. Because this debt is all I think about. I recommend National Debt Relief to everyone I meet!

6 days ago

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iris nunez

The people I’ve spoken to from starting my plan to the modification of my plan have been all very helpful supportive and straight to the point I’m happy to be able to complete this process with the proper support and the best possible solutions that have been catered to my financial goals so thank you I look forward to the end goal and will refer anyone to you guys

2 days ago

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Sylvia Lee

Very courteous staff. Answering any questions you may have. They keep in contact with you during the settlement process that needs your approval. I couldn't sleep at night because of my credit card debt. I thought I might have to sell my house. Thanks to them I've been able to keep my house.

4 days ago

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Ralph E Enriquez

I am already receiving settlement offers and I just recently enrolled in the debt settlement program. I would highly recommend National Debt Relief. My monthly payments have been structured to fit my budget, not to mention they are considerably lower than my pre-settlement payments. NDR helps guide you through the process every step of the way. I would definitely recommend National Debt Relief.

1 week ago

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Anthony Ross

Wish I would’ve started sooner as I was drowning in payments. This program has given me hope after I made some awful financial decisions. I will forever be grateful and can’t wait to resolve my debt.

3 days ago

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Ada Smith

Depth relief you guys Rock especially the lady who sign me up She was so helpful and Patient wow she did an excellent job especially me being a senior keep up the good work.

4 days ago

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Joshua Niblett

Helpful, courteous, explained everything in great detail. Already getting approvals in the first month! They stand by doing what they say they are going to do, and that is a very good feeling!!!

5 days ago

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Maria Y Alex Rodriguez

Love the way staff is on point with every aspect of our account. Professional, and respectful. They are always looking out for our best interest. God Bless you all! 🙏🙏🙏

5 days ago

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meche meche

I am so excited that National Debt Relief was created -- this process is real and finally I will be able to restart my credit worthiness with more caution and responsibility, this is my second chance to breath freely away from debt, maybe now I can rebuild my savings account... Thank you so much National Debt Relief

1 week ago

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Hailey Brooke Sanderson

literally the best company I have ever come in contact with!!! so nice and informative, answers all of my questions with so much confidence, and expresses so much excitement for ME to getting a step closer to being DEBT FREE!!! God Bless this amazing company! keep doing what you do!! i’m telling all of my friends and family about you guys!!

1 week ago

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Sherrie

Associate was very calming explained everything and answered all my questions. It has been only 6 months and I have 2 settlements that will pay off 2 debts. I have to do my part and pay my deposits and NDR works hard to help me out. Thank you.

1 week ago

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Kurt Senkiew

Absolutely everyone and everything about National Debt Relief has given me more control and confidence in my ability to become debt free in a reasonable time frame. They work very hard to ensure my time and money is well spent.

1 week ago

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Rhonda Bard

I was feeling helpless and had truly given up all hope. NDR made me feel like there were options available to me. They have been with me every step of the way and I again have hope. I am so grateful that I made that call,

1 week ago

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Stuart Roller

Seems a bit slow to obtain solutions sometimes, but that's just me being impatient, and not fully understanding the time needed. Service so far has been outstanding, and will certainly stay with the program. Was notified today that a settlement was being processed, resulting in a positive attitude. Would continue to recommend this program for anyone needing a debt settlement solution.

3 weeks ago

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Sheria Woodard

I always have a great experience they get to me in a timely fashion I'd recommend it to anyone that qualifies love you all and I thank you so very much my only problem now is trying to install Adobe it will not allow me to for whatever reason as well I have to do that before I can get on the portal have not been able to get on the portal yet but all is good. Thank you All for giving me the opportunity to work with you Ms Sheria W

3 weeks ago

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Donna Ditmore

The whole process was explained in detail. The personal that I dealt with answered all of my questions with lots of patience. They were very professional.

2 days ago

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vanessa nemara

Natalia was very helpful. She listened to my questions which related to my nervousness about the first creditor settlement. She was happily holding my hand .

4 days ago

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John Gardner

Well I'm still confused they sent one of my creditors is were done they showed me how I was going to be done but yet I still have the big charge on my account I thought the charge would be gone because I'm paying them to pay it

5 days ago

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William A Dennehy Sr

They Did Exactly What I Wanted & What They Said They Would Do. Very Honest & Helpful ! I THANK YOU & SO DOES MY WIFE ! Joint Accounts Being PAID OFF !

1 week ago

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Naturally Potions

Really good customer service signing up, was informed well enough in the beginning that I have had very few questions since then. They settled my 1st of 3 accounts to a third of what I owed within 6 months of signing up.

1 week ago

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Harry Kong

National Debt Relief is very responsive when you have any question regarding the program, at the beginning you have to wait until you reached milestone before any negotiation can begin. But once you reached milestone, settlements begin very promptly!

2 weeks ago

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Bunny Butler

They were very sympathetic to my needs. The information I received from them was accurate and complete. There was constant communication. It happened a lot quicker than I thought it would to have an account resolved. I would recommend them to anyone who's having issues.

3 weeks ago

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Jake Ryu

Having aid from NDR is like having a robust iron umbrella that protects us amidst a storm of debt bills pouring down like bombs. Despite numerous debt collection calls, we can focus on recovering our financial status, hopeful that our debts are being lawfully paid. In a few years, we will be relieved of the heavy burden of debts. Thank you, NDR, for being with us and encouraging us by faithfully progressing professional negotiations with the banks.

1 month ago

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Gina Delos Santos

Its not easy seeing my credit score go down while waiting for a settlement with my creditors but all these were explained to me well that I would not have to worry. At least I dont worry every month for paying my creditors minimum payments that does not help paying off the credit actually. With NDR, just after 6 months I have 1 creditor off my list. Thank you.

1 month ago

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KhrysB23

I recently had a debt resolved by National Debt Relief. It is the first of three. I was shocked and pleased at how fast it was resolved. I feel a sense of relief and I am excited about my total debt being cleared. This is the best debt relief company ever. They take care of everything. I have not spoken to one creditor. I let National Debt Relief (NDR) handle everything and there is no stress. I know that everything is taken care of despite the scare tactics, which NDR warned me about in advance, that they tried. National Debt Relief is awesome!

1 month ago

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James Barnes

National Debt Relief is the best thing I've done in years. They will talk to you anytime you have a question or need to find something out that you don't understand, they have helped me out so much, I thought I would never get out of debt but I'm now closer to being debt free than I ever have. I Highly Recommend them to anyone that is struggling to pay their bills and absolutely want to get debt Free. Thank You so much National Debt Relief.

1 month ago

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Richard

I must praise the team at NDR. Everyone I have spoken to at NDR has been amazing. Whenever I have called my phone call has always been answered promptly. They have always been very patient with me as they have listened intently to my concerns and questions. They have always addressed each of my concerns and have always stopped to make sure that I understood everything that they were explaining. They have never made me feel inferior. There concern has always been for my financial and mental health and well being. They have always inquired if we needed to make any adjustments to my payment plan so that I would have sufficient money to meet all of my financial obligations. Their customer service is without equal! When I speak with one of their representatives I always feel like I'm speaking with a friend. Thank you NDR for the exceptional customer service that each of your representatives provides and for helping me ease the burden of financial debt. I will gladly and enthusiastically recommend you to all who may need your service.

2 months ago

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FixedIncome77

I researched several debt reduction alternatives and National Debt Relief always was rated the best or within the top 3 in every review. They are very transparent about their approach and their representatives are very capable and helpful. I have spoken with around 5 of their reps and each has been a big help and totally non-judgemental. Credit card companies are complicit in most cases of too much debt and NDR can best negotiate with them. They have helped give me some much needed relief from the ridiculously increasing cost of revolving credit. Banks act like they are community leaders but I find them predatory and I highly recommend NDR to anyone who is in serious debt problems.

2 months ago

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Pat Ferry

I am very impressed with the assistance I received when I called to make sure I had adequate funds to pay off a settlement with one of my creditors.

3 days ago

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Cindy Morrow

Thanks to National Debt Relief. I’m not stressed out ever. My bills anymore and things are being taken care of by them in a very timely manner and very professional.

1 week ago

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Luis Saucedo

So far theirs nothing I don't like. When I signed up I spoke to Sam and he was very professional, it felt like I was speaking to a friend. He answered all my questions. Great experience!

2 weeks ago

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Patricia Scott

National Debt Relief is a creditable company. They work in a timely manner in negotiating as low as possible with creditors on your debt and keep you well informed. They also work with you on an affordable payment plan.

2 weeks ago

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Yvette Buchanan

Overall the program has been very satisfying with me in getting reid of my debt. Even though I wasn't able to get help with one the creditors I had on my list of credit I wanted to pay off.

2 weeks ago

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D

I'm very excited and hopeful for the rest of my experiences with National debt relief. It was a great negotiation team working diligently for my concerns. A BIG thank you to my National debt relief team!

4 weeks ago

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Cally MochiBay

National debt relief helped me so much! They were there anytime I needed to talk to them day or night. And they were always prompt at responding to emails and calls. They able to help me reduce and pay off my debt quicker than I could have ever done it without them.

1 month ago

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Diana Haynes

I know they are taking with my creditors. Got a settlement with One Main . They are easy to talk with. I haven’t felt so relieved that I know my creditors will be paid. They’ll be paid off sooner than what I’d have be able to get paid off. The projection for me being debt free is three years. This company is amazing, easy to work with.

1 month ago

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Leyda Lopez

To date (06/17/24) my experience has been very positive. a very professional and convincing group in clarifying any doubts you may have as a client. I have been informed at all times of the progress of the process I recommend it

1 month ago

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Mark Henderson

I reached out to NDR as i had Hardship as was let go from my job of 27 yrs do to reduction to sell company. NDR has walked me through what they provide to help reduce my dept. Im very comfortable I made correct decision. I would recommend anyone in my position to do the same in contacting NDR.

1 month ago

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Trudi Allen

They are the best company for helping you pay all your debts when you are over your head in debt. They are very helpful and understanding. I don’t know what I would have done without them. I will be debt free soon and I didn’t have to file bankruptcy.

1 month ago

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Juan Alvarez

I been struggling financially and decided to seek some assistance to help me get our finances in order. I heard about National Debt Relief and call the number and they reached out to me right away . The agent that I spoke with was very knowledgeable and put me at ease with my decision. I would recommend National Debt Relief,if you are looking to get financially secure. Just today May 23rd 2024 they reach my first settlement with one of my creditors,for a total savings of $6000 dollars. I strongly recommend National Debt Relief to anyone struggling.

2 months ago

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Deneane Robbins

Hello, I am so blown away at my 1st settlement what a great setttlment offer you all made. I am so excited to be working with you all. The last company I was with and pulled out to join your company, they were just awful. Everyone has been so kind and patient and I really appriciate it. I was told everyting in detail and no hiden fees and the honesty was just great. I cant thank you all enough for your helpful services.

2 months ago

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JWebster58

The representative I spoke with was very knowledgeable about my account and how it was working for me

3 days ago

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Diane Lifeset

Excellent customer service Professional, patience answering my questions and explaining the process

6 days ago

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Ed C

Great communications and explanations of all things related to creditors and the hardships that I would face.

1 week ago

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Carol Shrum

They did not initiate the savings. The creditor reached out to me and I contacted NDR and a week later I accepted the original offer as I didn’t get a better offer once I handed it to NDR.

1 week ago

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Maria Santos

So far so good. They've been very communicative, responsive and professional. I look forward to seeing positive results as I progress in my program.

1 week ago

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Teresa McCullough

I felt very well versed from day one up to two days ago where my first settlement was done. I am finally at a level of feeling debit free already and it had only just begun.

2 weeks ago

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Malin LaPlace

National Debt Relief saved my life and was always available with a live person to answer questions, truly respond to any and all concerns, and gave honest advice and help!!

2 weeks ago

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Lynne Truesdell

I was happy with the speed at which it happened but was a bit disappointed with the amount of the resolution but was advised it wouldn't' t go lower???

3 weeks ago

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Joe Goode

What I like about National Debt Relief is that everyone you talk to very nice and polite and very easy to understand and they help in a matter of minutes it’s very easy

4 weeks ago