National Debt Relief is one of the largest debt settlement companies in the nation. Its goal is to help clients re-establish financial stability and peace of mind in the least amount of time possible. 

The company works hard to ensure a positive experience with proven results through education and individual customer care. It has a $7,500 minimum debt requirement.

National Debt Relief wants individuals to achieve freedom from financial debt by receiving debt reduction services and financial consultations so that they will stop drowning in debt and will continue to live debt-free.

Many debt relief customers frequently complain about always speaking to a different person every time they call in, causing some friction in the customer experience. Additionally, fees are relatively low (18 to 25 percent of total enrolled debt) but are slightly higher than the industry average.

The company has quite the record of settling debts between 30 to 50 percent less than what its clients owe.

Read National Debt Relief Reviews

The Good

  • National Debt Relief Cost
  • Great Service and Settlement Program
  • Referrals For Debt Consolidation
  • Other Types of Debt
  • Industry Accreditations
  • Money-Back Guarantee
  • Availability
  • Additional Services

National Debt Relief Cost

Positive National Debt Relief reviews indicate that NDR has a low cost (18-25 percent), one of the reasons some customers love the company. National Debt Relief charges from 18 to 25 percent of the customer's total enrolled debt; the company works with all unsecured debt and some cases of student loans. Most debt relief companies do not work with secured debt. Student loans are a kind of secured debt, so its nice that National Debt Relief helps with those on a case by case basis.

If a customer enrolls $100,000 of debt in NDR's debt settlement program, the company can generally cut the debt by 50 percent, making your debt $50,000 instead of $100,000. If you add on the 18 to 25 percent cost for NDR's debt settlement services, you'll end up paying between $68,000 and $75,000.

Customers should be aware that cost is difficult to forecast because of the variables of each individual financial situation. To accurately measure cost, company employees must take into account the determination of creditors, the customer's credit score, the amount of debt, and state laws governing percentages that can be charged.

Approximate cost is usually determined in a free, no-obligation consultation with a debt expert. By law, no debt settlement company can charge upfront fees. Instead, payment isn't required until after debt is settled. Most companies allow a monthly payment plan, as is the case with National Debt Relief.

Potential clients should take advantage of the free consultation to learn about specific cost information for their situation.

Great Service and Settlement Program

National Debt Relief offers great features including:

  • 18-25 percent fees (competitive within the industry)
  • Consultations with no fees attached
  • $7,500 minimum debt required (industry average)

Past National Debt Relief clients have indicated that they appreciate the transparency offered by the company, the speed of debt resolution, reasonable costs, and professional level of support. Additionally, some reviews from former National Debt Relief customers who had canceled their service mentioned receiving unexpected refunds.

But how exactly does the National Debt Relief program work? The debt settlement program or settlement process is three-way; it involves the debtor (you), the settlement company, and the creditors.

With NDR, customers can expect to settle any type of unsecured debt (student loan debt, medical debt, credit card debt, etc.). Unsecured debt does not have any property attached to it as collateral (such as home loan debt or car loan debt).

It is important for customers to carefully monitor their credit score and credit report. Note that the nature of debt settlement will involve moderate to heavy penalties on your credit score.

Debt settlement companies generally have clients stop making payments so that the lenders become more willing to start debt negotiation. Stopping to make even minimum payments will affect your credit.

Instead, clients pay monthly into a savings account. The month in the account will be used in the settlement agreements with creditors. Once the debt is settled, the client's credit report will show that the debts were settled, not paid in full.

Many debt settlement companies, including National Debt Relief, do not provide credit repair or credit monitoring services.

Those considering a debt settlement program should be aware that loan forgiveness counts as taxable income. It's important to be prepared to pay taxes on forgiven debt when going through the process.

The challenge for the settlement company is to weigh the debtors present and future financial situation against the patience and requirements of the creditors. The fact that NDR is generally providing quality customer service while navigating the testy relationship between the creditors and debtors is significant.

Those with credit card debt, medical debt, and unsecured loan debt will find that NDR understands how to get ahead of creditors.

Referrals For Debt Consolidation

There are two debt solutions in the debt relief industry: debt settlement and debt consolidation. Sometimes a debt consolidation program is really a debt management program. In these programs, a debt counselor helps clients create a repayment plan and stick to it.

If National Debt Relief discovers that its debt settlement services aren't right for you, NDR will refer you to Liberty Lending for a debt consolidation loan.

The difference between a good debt settlement program and debt consolidation loans is that debt consolidation loans will weigh less heavily on your credit report because you pay the debt in full while debt settlement will aim to settle your debts at a fraction of the total debt amount (sometimes as low as 30 percent of your total enrolled debt).

For debt consolidation, the company puts all of your debts into one monthly payment and tries to negotiate lower interest rates with debtors, making it easier for you to track and pay your fees.

This tactic of handling debt is also referred to as a debt management plan or debt management program. These terms are more accurate because most consolidation companies help with debt management and do not offer consolidation loans to their clients. Debt management programs also offer clients counseling services which can help them avoid future debt problems and minimize unexpected financial hardship.

However, some people are in too much debt to use debt consolidation programs; this is the reason for debt settlement plans. If you decide to settle debt instead of figuring out a payment plan, National Debt Relief is a good option.

The debt settlement fees from National Debt Relief (at 25 percent) are slightly higher than normal in the industry, but if the National Debt Relief program can get your fees down below 18 percent (a low among industry fees), you should consider using its debt settlement services.

In your search for the right debt management company, be sure to give lower fees a high priority. However, it is important to take into account how much NDR can lower the total debt from your creditors.

Creditors have been known to settle with debt settlement companies for around 30 percent of the total debt amount. To figure out how much this will cost the debtor total, you must add the company’s fees (around 18 percent) to the debt settlement amount (between 30 and 50 percent). This means the customer will likely pay around 50 to 70 percent of the total debt amount.

Because National Debt Relief refers clients whose financial situations are better suited to consolidation, potential clients can trust National Debt Relief to put their interests before its business interests.

Other Types of Debt

National Debt Relief focuses on helping customers in trouble with unsecured debt creditors, like credit card companies, but also some forms of debt as well, including private student loan debt, which is rare in this industry.

Many debt relief companies work solely with customers with unsecured debt. Additionally, the company claims to offer debt consolidation services (which do require higher credit scores), another rare occurrence in the debt relief industry.

Once NDR identifies a customer's type of debt and verifies that it can help with that specific problem, the customer will open a special savings account in their name. Instead of paying your creditors, you will deposit your money into this private savings account. These funds are then used to pay the settlement.

Industry Accreditations

Another great part about National Debt Relief's service is their industry accreditations with the American Fair Credit Council (AFCC) and the International Association of Professional Debt Arbitrators (IAPDA). National Debt Relief is also compliant with the Federal Trade Commision (FTC).

These accreditations help legitimize the organization and ensure debt settlement companies follow consumer-friendly best practices.

Money-Back Guarantee

A money-back guarantee is a must-have in the debt settlement industry. National Debt Relief offers a 100 percent money-back guarantee. Companies offer guarantees and take preventative measures in order to lessen the risk you take.

The fact that debt relief companies rarely guarantee a time or price range for settlement negotiation makes customers a bit hesitant.

To combat this, most debt arbitrators will check your credit report and ask for income information in order to ensure more accurate rates.

Availability

National Debt Relief's debt settlement and debt consolidation services are available in 42 states and territories, a higher availability than most debt relief companies. The company is not available in Connecticut, Georgia, Illinois, Kansas, Maine, New Hampshire, Oregon, South Carolina, Vermont, or West Virginia.

Additional Services

National Debt Relief provides additional services for those customers who would be better served by not using debt settlement. Some customers would prefer debt consolidation, bankruptcy, or simple financial education services. Of course, if one can get out of debt on their own, one should try to do so.

If a customer needs help deciding whether bankruptcy is a good option (and whether to file chapter 7 or chapter 13), National Debt Relief will council customers on the right path forward.

The company also provides extensive financial education services to help you stay on your feet after you get out of debt.

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The Bad

  • Short Time in Business
  • No Permanently Assigned Representative
  • Few Additional Services

Short Time in Business

One concern with National Debt Relief is that they have only been in business since 2009. While this is not a major problem, it is shorter than many competitors.

Additionally, the company has only been offering in-house debt settlement services since 2017, so you might not be able to deal with as many debt settlements experts at NDR as opposed to other debt settlement companies (the same goes for the company's debt consolidation services).

Usually, when customers approach the debt settlement program, it is with reluctance, poor credit scores, and few assets; this means that those with high credit card bills or medical bills are risking their credit scores on a company with lower experience than other debt relief companies.

However, those in risk of bankruptcy are still better off with NDR, as credit scores usually bounce back faster following debt settlement as opposed to the increase of credit score following bankruptcy.

No Permanently Assigned Representative

National Debt Relief does not have one representative assigned to each individual client's case. This can be frustrating for those who call in to talk about their situation with creditors or to view case information because they will often talk to a new representative each time.

Not every customer has the same type of debt or financial situation; one customer might have high student loan debt while another might have credit card debt. This can cost both the debt settlement company and the client time and cause frustration.

Independent of whether you have student loan or credit card debt, not having an assigned representative or a credit counselor can make the whole process harder to handle.

Because debt collectors are constantly harassing you, it's always good to have someone familiar to talk to about your situation. You are also more likely to get sincere customer service from companies that offer assigned reps. Every debt relief company should assign a personal rep.

Few Additional Services

The company's disclaimer states that it does not make payments to creditors, provide tax, bankruptcy, or legal advice. Some debt relief companies (both debt settlement and debt consolidation companies) provide such services in addition to the debt relief services offered.

Additionally, NDR does not offer credit repair services. Such financial and legal services can be extremely useful, as debt settlement will result in a lower credit score and has been known to prompt the occasional lawsuit against the debtor.

However the specialization in debt settlement is especially valuable for clients because it means that the company focuses its energy on offering quality negotiation services.

The Bottom Line

There are many settlement companies to choose from. National Debt Relief is a good option for those looking to obtain relief from credit card debt and even student loans because it can negotiate a settlement that is 30 to 50 percent lower than the total debt owed. We encourage those who may benefit from this to take advantage of their free consultation. The company didn't start negotiating credit card, medical, or unsecured debt in-house until 2017 (this means NDR might not have as much debt experience as other debt settlement companies).

Customers with bad credit scores due to high credit card debt, medical bills, and unsecured loans will find National Debt Relief helpful. Customers should note that a lower credit score is a likely outcome with debt settlement services and should carefully weigh the benefits of debt settlement with the negatives of a lower credit score.

Customers should know that National Debt Relief typically charges its clients 18 to 25 percent of the total amount owed for its settlement services. Before committing to National Debt Relief's debt solutions, customers should ask for specific cost information during their free consultation.

We recommend customers consider National Debt Relief as an alternative to bankruptcy because of its strong history of negotiating good settlements for its clients.

We'll Introduce You!

Call our recommended rep over at National Debt Relief below.

1-(855) 576-1558

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User Reviews

Star Rating

4.1
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285 Reviews

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Cletus Swan
October 14th, 2019 DETAILS
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It has been good and only have to make sure the monthly money is available have nothing else to worry about.

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Bill kerr
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It has been great. With a few weeks the phone calls stopped. Every time I have called they answer the phone and answer all questions I have. Would definitely recommend NDR to anyone

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Sofia Pena
October 14th, 2019 DETAILS
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Great positive contacts with agents. Took over most of my debts.

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DEREK
October 14th, 2019 DETAILS
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NDR has been a great help to my family and has helped give us our lives back.

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Lydia
October 14th, 2019 DETAILS
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Great. Always someone to answer questions. Professional and not pushy

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Kasey Cowan
October 14th, 2019 DETAILS
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Overall it's been okay. But this service is not reducing my debt it's more like a debt restructuring. NDR claims to be able to negotiate notable amounts less than owed, but not really. That with the 20% fee has done nothing to actually save any money.

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Amy Wallace
October 14th, 2019 DETAILS
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Everyone has been very helpful and professional.

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Dave Fletcher
October 14th, 2019 DETAILS
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Awesome service and they are concern about you

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Dennis Pickens
October 14th, 2019 DETAILS
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POOR no comunication they have paid off 2 debts but no word on last account

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Veronica Bocanegra
October 14th, 2019 DETAILS
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Great! Fast and easy, just the waiting time to get creditor on the same wagon a bit long but understanding.

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Jason
October 14th, 2019 DETAILS
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Did everything they said they would. Good job.

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Linda Blankman
October 14th, 2019 DETAILS
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Experience is top notch, A-1, couldn't be better. Extremely satisfied with professionalism, communication, ease of working with them and they do what they say they are going to do

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Galen Collins
October 14th, 2019 DETAILS
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Everything so far is really good. Any questions that I have had were answered to my satisfaction. Great service representatives!

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Allen myrick
October 14th, 2019 DETAILS
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The best have 3 paid off .. 6 to go and I know they'll get er done!

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Randi
October 14th, 2019 DETAILS
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Everyone I have talked to has been very understanding and supportive

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Paula Grimes-Heath
October 14th, 2019 DETAILS
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Overall, good. I wish they would have disclosed and not mislead that creditors would still be calling and the whole debt prcess would continue until they get around to calling each debtor. I was told they would begin immediately That was not the case.

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Danielle Brady
October 14th, 2019 DETAILS
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All representatives have been kind, thoughtful, and extremely helpful throughout this entire process.

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Marilyn Radetic
October 14th, 2019 DETAILS
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Only settled 1 credit card and haven't heard anything since

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Eric Gordon
October 14th, 2019 DETAILS
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Painless so far. Waiting for some of the other larger creditors to negotiate a settlement.

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Julie
October 14th, 2019 DETAILS
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I have had a good experience with national debt relief. My debt is being resolved & settled 1 card at a time

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Diane
October 14th, 2019 DETAILS
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So far it has been good. Happy that they are able to work with me to resolve our debts.

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Sharon F Creed
October 14th, 2019 DETAILS
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Easy and painless. Any and all questions are answered immediately. Creditors are handled for the client. Good advice with easy to follow instructions.

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Brian Fine
October 14th, 2019 DETAILS
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Slow movement to get debts resolved. Took full advantage to collect their fees but then say they don't have enough money built up to negotiate with the creditors.

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James Porch
October 14th, 2019 DETAILS
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Excellent to work with. Honest and a company that keeps its word and agreements.

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Dorothy Neloms
October 14th, 2019 DETAILS
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So far Debt Relief has been very helpful with me in resolving my debt issues. Thanks so much.

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Sharon Scrudder
October 14th, 2019 DETAILS
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They have been a life saver helping me with my debt problems. I am glad I choose NDR they take the stress out of worrying about bills you can't pay. They are always nice and understanding of your situation. I trust NDR to work with my creditors to get a fair settlement.

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James
October 14th, 2019 DETAILS
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They have been very responsive and respond quickly to any emails and calls

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Beverly Stair
October 14th, 2019 DETAILS
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National Debt Relief has been very professional in my experience with them. They have been reassuring every step of the process. They keep me updated with any changes and are prompt with answers to my questions.

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Angela
October 14th, 2019 DETAILS
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Awesome! Quick results on resolving debt!

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Wallace Osborn
October 14th, 2019 DETAILS
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They have been great in getting settlements for me.

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Tom Stoup
October 14th, 2019 DETAILS
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Excellent cooperation and communications

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Brenda
October 14th, 2019 DETAILS
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Great customer service and great quality service with price

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Cindy
October 14th, 2019 DETAILS
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Excellent service and communication, very helpful and quick settlements

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Tyler
October 14th, 2019 DETAILS
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My experience has been great. Their dedication to customer service and obtaining a reasonable settlement has been fantastic.

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Andre
October 14th, 2019 DETAILS
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Excellent They've been real helpful in reducing my debt and allow me to get my life back

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Juan marroquin
October 14th, 2019 DETAILS
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I love how easy the process is, they always follow up with you and the best part is that you don't have to do anything

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James Middleton
October 14th, 2019 DETAILS
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excellent and they do a good job of negotiating

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Barbara Firmalino
October 14th, 2019 DETAILS
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exceptional! I'm only less than a year into relief, restoration, and reward, but NDR has worked on my behalfto settle most of my debts.

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Grayse Bannow
October 14th, 2019 DETAILS
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Not sure my hole experience but I'm going to stick with them till all is calm and debt ok. They made it like a big game changer and I have a clear head on some stuff because of NDR.

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Steven Brandt
October 14th, 2019 DETAILS
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Still relatively new, but so far pleased with results.

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Virginia Armstrong
October 14th, 2019 DETAILS
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So far I have been happy with their service.

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Gloria Perkins
October 14th, 2019 DETAILS
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They do as they say. They explain what will be done, you can call st anytime, easy access through website once you register. They are very very professional and kind, my experience has been great, my debt is almost done where I would not be where I am with my debt if not for NDR, I love this company.

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Tim Sweeney
October 14th, 2019 DETAILS
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It's a Process. Only wish that the two lasting accounts would have some progress notated online. It looks like nothing is being done on them, even though I suspect they are being worked.

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Frances M. Taylor
October 14th, 2019 DETAILS
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So far I have had a good experience with National Debt Relief. They keep me updated on their progress.

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Kathleen Hubbard
October 14th, 2019 DETAILS
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From start to the present my experience has been exceptional.

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Terell
October 14th, 2019 DETAILS
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Outstanding. This program was my Saving Grace after a series of very unfortunate incidents piled up at once. Health problems, deaths in the family, unexpected household expenses left me in the lurch. When I join national debt relief I was desperate to find any way to resolve my finances while still being able to make it. They delivered on their promise. There were no hidden gimmicks. Everything was set up front at the beginning and after 2 years all of my debt has been resolved.

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Frances
October 14th, 2019 DETAILS
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It honestly been great! I paid my revolving debt over and over again for years without being able to chip it down and keep it down. National Debt Relief is helping me reset -- start better spending habits and make them into my norm. And the relief I felt when I knew I'd be debt free by 2021, I can't even put that into words. It's a yes!

Verified Customer

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Thomas Gant
October 14th, 2019 DETAILS
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Great, caring staff ,they are always there to listen and respond to questions you may have. I trust them to fix my credit and debt situation

Verified Customer

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Martha Cahill
October 14th, 2019 DETAILS
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I have had good experience with NDR, Have paid debts as agreed.

Verified Customer

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Tonya
October 14th, 2019 DETAILS
Value for your money
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NDR truly save me a lot of money to my creditors along with reasonable bi weekly payment