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National Debt Relief

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9.1

Overall Score

Author: Kaitlyn Short

LAST UPDATED: September 28th, 2026

National Debt Relief is one of the largest debt settlement companies in the nation. Its goal is to help clients re-establish financial stability and peace of mind in the least amount of time possible.

The company works hard to ensure a positive experience with proven results through education and individual customer care. It has a $7,500 minimum debt requirement.

National Debt Relief wants individuals to achieve freedom from financial debt by receiving debt reduction services and financial consultations so that they will stop drowning in debt and will continue to live debt-free.

Many debt relief customers frequently complain about always speaking to a different person every time they call in, causing some friction in the customer experience. Additionally, fees are relatively low (18 to 25 percent of total enrolled debt) but are slightly higher than the industry average.

The company has quite the record of settling debts between 30 to 50 percent less than what its clients owe.

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The Good

  • National Debt Relief Cost
  • Great Service and Settlement Program
  • Referrals For Debt Consolidation
  • Other Types of Debt
  • Industry Accreditations
  • Money-Back Guarantee
  • Availability
  • Additional Services

National Debt Relief Cost

Positive National Debt Relief reviews indicate that NDR has a low cost (18-25 percent of total debt) with no upfront fee, which is one of the reasons some customers love the company. National Debt Relief works with all unsecured debt and some cases of student loans. 

Many debt relief companies may not be able to help with student loan debt, so it's unique that National Debt Relief helps with this on a case-by-case basis.

If a customer enrolls $100,000 of debt in NDR's debt settlement program, the company can generally cut the debt by 50 percent, making your debt $50,000 instead of $100,000. If you add on the 18 to 25 percent cost for NDR's debt settlement services, you'll pay between $68,000 and $75,000.

Customers should be aware that cost is difficult to forecast because of the variables of each individual financial situation. To accurately measure cost, company employees must take into account the determination of the creditor, the customer's credit score, the amount of debt, and state laws governing percentages that can be charged.

Approximate cost is usually determined in a free, no-obligation consultation with a debt expert. By law, no debt settlement company can charge upfront fees. Instead, payment isn't required until after debt is settled. Most companies allow a monthly payment plan, as is the case with National Debt Relief.

Potential clients should take advantage of the free consultation to learn about specific cost information for their situation.

Great Service and Settlement Program

National Debt Relief offers great features including:

  • 18-25 percent fees (competitive within the industry)
  • Consultations with no fees attached
  • $7,500 minimum debt required (industry average)

Past National Debt Relief clients have indicated that they appreciate the transparency offered by the company, the speed of debt resolution, reasonable costs, and professional level of support. Additionally, some reviews from former National Debt Relief customers who had canceled their service mentioned receiving unexpected refunds.

One recent National Debt Relief review mentions that with the help of NDR, "two settlements have been reached which leaves only three more to go." NDR clearly offers an impressive settlement program for clients.

But how exactly does the National Debt Relief program work? The debt settlement program or settlement process is three-way; it involves the debtor (you), the settlement company, and the creditor or creditors.

With NDR, customers can expect to settle any type of unsecured debt (student loan debt, medical debt, credit card debt, etc.). Unsecured debt does not have any property attached to it as collateral (such as home loan debt or car loan debt).

It is important for customers to carefully monitor their credit score and credit report. Note that the nature of debt settlement will involve moderate to heavy penalties on your credit score.

Debt settlement companies generally have clients stop making payments so that the lenders become more willing to start debt negotiation. Stopping to make even minimum payments will affect your credit.

Instead, clients pay money into a savings account each month. The money in the account will be used in the settlement agreements with creditors. Once the debt is settled, the client's credit report will show that the debts were settled, not paid in full.

Many settlement companies, including National Debt Relief, do not provide credit repair or credit monitoring services.

Those considering a debt settlement program should be aware that loan forgiveness counts as taxable income. It's important to be prepared to pay taxes on forgiven debt when going through the process.

The challenge for the settlement company is to weigh the debtors present and future financial situation against the patience and requirements of the creditors. The fact that NDR is generally providing quality customer service while navigating the testy relationship between the creditors and debtors is significant.

Those with credit card debt, medical debt, and unsecured loan debt will find that NDR understands how to get ahead of creditors.

Referrals For Debt Consolidation

There are two debt solutions in the debt relief industry: debt settlement and debt consolidation. Sometimes a debt consolidation program is really a debt management program. In these programs, a debt counselor helps clients create a repayment plan and stick to it. A repayment plan may include a strategy like finding ways to save more money or increasing your monthly payment toward one or several debts to reduce the amount owed faster.

If National Debt Relief discovers that its settlement services aren't right for you, NDR will refer you to Liberty Lending for a debt consolidation loan.

The difference between a good debt settlement program and debt consolidation loans is that a consolidation loan will weigh less heavily on your credit report because you pay the debt in full while debt settlement will aim to settle your debts at a fraction of the total money owed (sometimes as low as 30 percent of your total enrolled debt).

For debt consolidation, the company puts all of your debts into one monthly payment and tries to negotiate lower interest rates with debtors, making it easier for you to track and pay your fees.

This tactic of handling debt is also referred to as a debt management plan or debt management program. These terms are more accurate because most consolidation companies help with debt management and do not offer consolidation loans to their clients. Debt management programs also offer clients counseling services which can help them avoid future debt problems and minimize unexpected financial hardship.

However, some people are in too much debt to use debt consolidation programs; this is the reason for debt settlement plans. If you decide to settle your debt instead of figuring out a payment plan, National Debt Relief is a good option.

The debt settlement fees from National Debt Relief (at 25 percent) are slightly higher than typical fees in the industry, but if the National Debt Relief program can get your fees down below 18 percent (a low among industry fees), you should consider using its debt settlement services.

In your search for the right debt management company, be sure to give lower fees a high priority. However, it is important to take into account how much NDR can lower the total debt from your creditors.

Creditors have been known to settle with debt settlement companies for around 30 percent of the total debt amount. To figure out how much this will cost the debtor total, you must add the company’s fees (around 18 percent) to the debt settlement amount (between 30 and 50 percent). This means the customer will likely pay around 50 to 70 percent of the total debt amount.

Because National Debt Relief refers clients whose financial situations are better suited to consolidation, potential clients can trust National Debt Relief to put their interests before its business interests.

Other Types of Debt

National Debt Relief focuses on helping customers in trouble with unsecured debt creditors, like credit card companies, but also some forms of debt as well, including private student loan debt, which is rare in this industry.

Many debt relief companies work solely with customers with unsecured debt. Additionally, the company claims to offer debt consolidation services (which do require higher credit scores), another rare occurrence in the debt relief industry.

Once NDR identifies a customer's type of debt and verifies that it can help with that specific problem, the customer will open a special savings account in their name. Instead of paying your creditors, you will deposit your money into this private savings account. These funds are then used to pay the settlement.

Industry Accreditations

Another great part about National Debt Relief's service is their industry accreditations with the American Fair Credit Council (AFCC) and the International Association of Professional Debt Arbitrators (IAPDA). National Debt Relief is also compliant with the Federal Trade Commission (FTC).

These accreditations help legitimize the organization and ensure debt settlement companies follow consumer-friendly best practices.

Money-Back Guarantee

A money-back guarantee is a must-have in the debt settlement industry. National Debt Relief offers a 100 percent money-back guarantee. Companies offer money-back guarantees and take preventative measures in order to lessen the risk you take.

The fact that debt relief companies rarely guarantee a time or price range for settlement negotiation makes customers a bit hesitant.

To combat this, most debt arbitrators will check your credit report and ask for income information in order to ensure more accurate rates.

Availability

National Debt Relief's debt settlement and debt consolidation services are available in 41 states and territories, a higher availability than most debt relief companies. The company is not available in Connecticut, Illinois, Kansas, Maine, New Hampshire, Oregon, South Carolina, Vermont, or West Virginia.

Additional Services

National Debt Relief provides additional services for those customers who would be better served by not using debt settlement. Some customers would prefer debt consolidation, bankruptcy, credit counseling, or simple financial education services. Of course, if one can get out of debt on their own, one should try to do so.

If a customer needs help deciding whether bankruptcy is a good option (and whether to file chapter 7 or chapter 13), National Debt Relief will counsel customers on the right path forward.

The company also provides extensive financial education services to help you stay on your feet after you get out of debt.

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The Bad

  • Short Time in Business
  • No Permanently Assigned Representative
  • Few Additional Services

Short Time in Business

One concern with National Debt Relief is that they have only been in business since 2009. While this is not a major problem, it is shorter than many competitors. For example, Freedom Debt Relief has been in business for over 20 years.

Additionally, the company has only been offering in-house debt settlement services since 2017, so you might not be able to deal with as many debt settlements experts at NDR as opposed to other debt settlement companies (the same goes for the company's debt consolidation services).

Usually, when customers approach the debt settlement program, it is with reluctance, poor credit scores, and few assets; this means that those with high credit card bills or medical bills are risking their credit scores on a company with lower experience than other debt relief companies.

However, those in risk of bankruptcy are still better off with NDR, as credit scores usually bounce back faster following debt settlement as opposed to the increase of credit score following bankruptcy.

No Permanently Assigned Representative

National Debt Relief does not have one representative assigned to each individual client's case. This can be frustrating for those who call in to talk about their situation with creditors or to view case information because they will often talk to a new representative each time.

Not every customer has the same type of debt or financial situation; one customer might have high student loan debt while another might have credit card debt. This can cost both the debt settlement company and the client time and cause frustration.

Independent of whether you have student loan or credit card debt, not having an assigned representative or a credit counselor can make the whole process harder to handle.

Because debt collectors are constantly harassing you, it's always good to have someone familiar to talk to about your situation. You are also more likely to get sincere customer service from companies that offer assigned reps. Every debt relief company should assign a personal rep.

Few Additional Services

The company's disclaimer states that it does not make payments to creditors, provide tax, bankruptcy, or legal advice. Some debt relief companies (both debt settlement and debt consolidation companies) provide such services in addition to the debt relief services offered. For example, if you are overwhelmed by secured debt, National Debt Relief's services may not be available to you.

Additionally, NDR does not offer credit repair services. Such financial and legal services can be extremely useful, as debt settlement will result in a lower credit score and has been known to prompt the occasional lawsuit against the debtor.

However the specialization in debt settlement is especially valuable for clients because it means that the company focuses its energy on offering quality negotiation services.

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The Bottom Line

There are many settlement companies to choose from. National Debt Relief is a good option for those looking to obtain relief from credit card debt and even student loans because it can negotiate a settlement that is 30 to 50 percent lower than the total debt owed. We encourage those who may benefit from this to take advantage of their free consultation. Be aware of the effects of the debt settlement process on your credit score and credit report. However, if you're considering filing for bankruptcy, debt settlement can be a good alternative.

The debt settlement company didn't start negotiating credit card, medical, or unsecured debt in-house until 2017 (this means NDR might not have as much debt experience as other settlement companies).

Customers with bad credit scores due to high credit card debt, medical bills, and unsecured loans such as personal loans will find National Debt Relief helpful. Customers should note that a lower credit score is a likely outcome with settlement services and should carefully weigh the benefits of debt settlement with the negatives of a lower credit score.

Customers should know that National Debt Relief typically charges its clients 18 to 25 percent of the total amount of money owed for its settlement services. Before committing to National Debt Relief's debt solutions, customers should ask for specific cost information during their free consultation.

We recommend customers consider National Debt Relief as an alternative to bankruptcy because of its strong history of negotiating good settlements for its clients.

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Star Rating

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4.8

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4,462 Reviews

Review Breakdown

5 grade

83%

4 grade

9%

3 grade

3%

2 grade

1%

1 grade

3%

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Joe Merski Erie, Pennsylvania

They were very helpful in my situation. they contacted me when i missed a payment to make sure it could be resolved and to come up with the remedy and so far one of the final debt negotiations came in a little lower than they had projected. I would absolutely recommend them to anyone feeling overwhelmed when getting stuck in these defer interest bank traps that should be illegal. Do not pay those crooks 1 more Doller ! get ahold of national debt relief get them to negotiate a reasonable settlement that is still in my opinion unfair and more than they deserve and get the hell out of the hole that the trap put you in and never fall for another deferred interest credit trap that offers enticing promos such as cheaper gas and bonus points. its all a legal way to take advantage of you and rip you off

1 week ago

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kate lephaus Weare, New Hampshire

**Great Experience with National Debt Relief** I’m very happy with my experience with National Debt Relief so far. In less than a month, they were already able to negotiate one of my debts and reduce the balance by more than $1,000! I honestly wasn’t expecting results that quickly. The process has been easy to understand, and the team has been helpful and professional throughout the process. Knowing that someone is working on my behalf and helping me reduce my debt has given me a lot of peace of mind. I’m looking forward to seeing the results with my other debts as well. So far, I definitely recommend National Debt Relief to anyone who is struggling with debt and looking for help.

3 weeks ago

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Brian Blackburn Zephyrhills, Florida

I like National Debt Relef because now I have someone "in my corner" who will handle my creditors, negotiate to lower my debt and provide me with the education and tools to help me manage my finances in the future.

2 days ago

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Shana Sullivan Feeding Hills, MA

I have a lot of old past debts. NDR was able to negotiate for 50% or lower then their requested ask for payment. It does take a little bit of time, but I promise you it does work out in the end!

5 days ago

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George Mueller Duluth, Minnesota

NDR representatives collected info from credit card, sent a formal resolution proposal and told me they would start negotiations with each debt holder. The first resolution has been finalized I’m extremely satisfied with the results

1 week ago

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he11kat Sebring, FL

I did some research to find that NDR was the best and even though I was skeptical, I had to do something since I was literally drowning in debt (because my current job and its lack of hours. This is what bean my downward spiral into financial issues). Anyway I owe(d) 25,000$ on one account (still in the works) the second I owed closed to 5,000$ and it was settled at just under 2000$!!! And lastly the third one is being paid off from 1500$ to 800$. I am extremely happy with the progress and could not thank NDR more!

3 weeks ago

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Michael A Hamilton Farmers Branch, Texas

If anyone is out there trying to figure out who will help you with your debt. Well! I have one for you. National Debt Relief has been the one for me. I tried many and they did not come through, but National Debt Relief has proven to be the company that you can trust them to negotiate your debt and get your payment lowered. I went from a 3,000 plus Debt only owing $387 dollars. That is unheard of" National Debt Relief. They have team of professionals that keep you informed about of the negotiations happening. They can be trusted to work for you and only you. So if your looking for a company that works for you, you can trust National Debt Relief! Thank you, National Debt Relief Michael H.

1 month ago

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polly kunselman Penn Hills, Pennsylvania

So far everything is going well, all I have to do is call, for any reason with anything to do with my account and they are so very supportive during this awful time in my life, I’m very happy.

1 week ago

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Deborah Conley Burlington, Kentucky

NDR was able to secure a settlement fairly quickly on my personal loan. It was a great settlement but the credit card companies are still driving me crazy with calls and emails.

1 week ago

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Linda Caudill Lago Vista, Texas

I have been with a credit counseling company before and the money they charged me the companies were paid monthly. However with NDR they don’t pay a monthly amount to my creditors they continue to take a payment but my creditor will not improve it will just get worse. That makes me sad because in the end I want my bills paid off but that could take over 3 yrs to take care of that, but that’s what I signed up for

1 month ago

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Cindy Redmond Kodak, TN

I signed up for National Debt Relief on August the 3rd. I have already gotten a settlement offer from one of my creditors only a week later. This was by far the smoothest transaction for resolving my debt. From the first person I spoke with to the last. No effort on my part at all; and so excited to become debt free in only 4 years. I can finally lay down and actually sleep at night now and not have to worry where I am going to get money to pay my bills. National Debt Relief gets 5 stars from me.

1 month ago

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Patti DeRoche Weare, New Hampshire

I was amazed when I received a call from NDR telling me they had an offer. It had only been two to three weeks I said so soon. Then I received a second call the following week to accept a second offer. I said I can’t believe how fast this is happening. Of course I said yes . So two accounts were under agreement. I forward a possible third that I had received from NES C. Things were moving right along. I was so pleased with the fact that I choose NDR over the other debit relief places. I would highly recommend them to anyone who like me who needed help recognizing they financial debts and not go the root of filing bankruptcy. Give them a shot you’ll be glad you did cause I’m glad I did.

2 months ago

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Ruel Camaquin Hagatna, Guam

The National Debt Relief is a lifeline to those who've gotten into hardship and need a break from paying credit card interest. NDR has been true to its word in helping individuals in need pay their creditors and become financially free from debt. I am one of their people that they have helped from getting short and making ends meet to somebody who does not worry about financial (credit cards) due dates. I have less worry and am full of confidence that I will be debt-free soon. One thing I liked about them is that they communicate with me about every negotiation/consolidation with creditors and how the transaction breakdown would be paid off. Others say their program fee is high, but I do not see or feel that; for me, it is a reasonable amount with the great work that they have put in making me financially free from debt. Kudos to NDR and its Organization.

2 months ago

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Christine Hoffman Pasco, WA

I'm glad to have someone assisting me in getting out of debt and avoiding collection calls, which helps me stay worry-free.

1 day ago

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Lora Gregory Crofton, Maryland

Thankyou so much. !! This program has given me such relief from stress. It was really hard for me. I am so happy with this program. Lora

4 days ago

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Robert Bigaouette Jr. New York, New York

What I like is, my payments are lowered. What I don’t like is, the communication with the debt collectors isn’t quick enough. My overall story is, I love National Debt Relief!

4 weeks ago

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Dan Elliott New Windsor, NY

Thank you NDR for your quick work and response to my concerns. I was however, disappointed that the Deposits have increased for September and October to pay off the creditor. I understand that we need to pay them off quickly. However, the deposit schedule was not explained to me. Hopefully, I can save up the money to cover those deposits. My advise is to talk to a real person on the phone. It is more effective than dealing with someone in the chat.

1 month ago

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Clifton DeAngelo Annapolis Junction, Maryland

My situation was a little rough and hard to understand until I was connected with a supervisor Named Summer. So if anybody sees this, that's unsure about joining the program. You should. My interaction with her I would tell anyone about.

1 month ago

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bruce pitchford Chickasha, Oklahoma

This company is awesome. They helped me when I thought that there would be no help. They make me worry free they say they’ve got it and obviously they do. They’ve got my back when an awesome company. Very amazing. I would recommend anybody having any kind of problems with money and bills to take advantage of their expertise in solving your debt issues.

2 months ago

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Laura Ramos Bloomfield, Connecticut

National Debt Relief truly is great, they really help you with your debts and they also keep you informed and updated , they really stand behind you , they're truly a stress reliever company, just to know while your busy with life, they’re busy working diligently helping to clear up your past debts. It is worth giving them a call , on New Years Day i took a chance and called , thinking no one will answered, and yes they did, I was apprehensive but took the leap , through the phone call I wanted to hang up , but I started listening to him and felt secure and believed on what he was saying to me, sounded something i been wanted to do for a very long time, now knowing how they call me to update me and keep me informed on the progress i feel confident that they will get me through it on clearing up my debts, I can sleep well knowing that my credit will get better, I truly recommend NDR , Thank you National Debt Relief.

3 months ago

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Sylvia Garibay Kingman, Arizona

I love the communication between myself and NDR. They always keep me posted on the status of my debts.

6 days ago

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Benny Eichler Seattle, Washington

They have been fantastic with communication. I just started this months and they have already secured a settlement saving me over $4,000.

1 week ago

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Sandra Lynn Somerset, Kentucky

When I call and talk to a person about my situation, I'm treated with respect, not ridiculed. Everyone is very professional!

1 week ago

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Deborah Washington, DC

I liked the fact that it was easy to get help, the process was clearly explained and the representative was very professional and helpful.

1 week ago

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Kathy P Stroudsburg, Pennsylvania

Great people to deal with. Their phone etiquette is great. Resolved my debt situation by negotiating a terrific settlement. Highly recommend this professional company. People who care!

1 month ago

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Jenevieve Oliver Phoenix, Arizona

They are the best decision I have made concerning my finances. They are very efficient, understanding, knowledgeable and friendly. Every single person have ever talked to has been so understanding and helpful.

1 month ago

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Robyn Guss Ona, Florida

Really nice people to work with, Brandon always has good advice. And he really keeps me calm during this whole thing. Thank you Brandon I appreciate all your help. Ever been paying customer

1 month ago

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DuShaine Turner Austin, Texas

So far it has been a great experience with National Debt Relief. They are fast and always keep me updated through the process. I would recommend this company to anyone that needs debt help

1 month ago

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carlette lynch Fallon, NV

I get a call, then I call back, the I get the animated caller saying, there is a important message for me. Then i will get a real person, on the phone, I had a female, customer rep.

1 month ago

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Sabrina Parker New York, New York

National debt relief is currently assisting me with my debt & has been handling everything extremely well in negotiating & getting my debt down due to the overwhelming pressure I was feeling towards paying off debt that I felt would never go away

2 months ago

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JOEL RAMAT Hayward, California

I am writing to commend your team for the exceptional service I received. You are an excellent debt relief company with fantastic management and staff. Throughout my experience, your management and staff demonstrated outstanding professionalism and support. I sincerely appreciate the high level of customer service provided by everyone involved.

2 months ago

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Sandra J Thompson Syracuse, New York

NDR has been very patient with me, and I appreciate that so very much. We are going through a very tough time. I have problems with crippling anxiety which is why I haven't addressed my debts very well. I spoke with Danyelle

2 months ago

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Nochatting Wonder Budd, Illinois

I liked the way they explained how , NDR , explained how the program works , they clearly explained o what to expect , what I needed and rest they would take care . Because of , NDR , have a peice of mind . Thank you for your help .

2 months ago

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Vladimir Garcia Boulder Creek, California

They make sure you're stress free, keeps you updated on important information and returns an email back to me after forwarding the creditors emails and information to keep things in order, so I like it of how they keep in touch with me with directions and follow-ups to get things done in the right path and friendly customer service

2 months ago

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Ron J San José, San José Province

The people at NDR have been very helpful and worked hard to make sure i understood what was going to happen and what they are going to do and it is a big relief when the first account accepts the offer and takes it off my responsibility

2 months ago

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David0Climate Surprise, AZ

EVERYONE I have interacted with thus far, give whiteglove, noteworthy, top shelf service. They are patient with me, and accommodating to my disability needs knowing that I am still in ongoing recovery from stroke and still dealing with types of cognitive issues. I should have contacted them sooner. I would tell anyone to talk to them, inquire, if you need to, and get information, get your questions answered and pursue a 'recovery process from debt.'

3 months ago

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Carmen Lyons Ashburn, Virginia

I am grateful to NDR for helping me get my debt down and help me negotiate with my creditors.

2 days ago

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Troy Rentsch Denver, Colorado

Didn't expect one of my debt been negotiated this quick a very big thank you to NDR.

5 days ago

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Eric Dengler New Castle, Delaware

The only thing I dislike is my credit score dropping while these issues are being resolved

5 days ago

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Romanda Hutt Annapolis Junction, Maryland

Explanation of terms Explanation of bill amount and final settlement offered Minimal increase in monthly pymt

1 week ago

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Patricia McDowell Madison Heights, MI

So far everything is going great! I truly appreciate the opportunity to work with such a compassionate company

1 week ago

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Laura Bianchi Penn Hills, Pennsylvania

I'm glad to have someone helping me sort out the mess that was my debt. It's nice to have one payment plan

1 week ago

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Wesley Hudson Bentley, LA

National Debt Relief is very helpful, compassionate. I have told a couple of my friend about the company.

1 week ago

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Brenda Morrisey Dudley, North Carolina

They went straight too work for a couple who wants to pay their debts but having some finacial hardship. They keep you informed every step.

2 weeks ago

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Bonnie J Bower-Corey Canton, PA

I'm so thankful for National Debt Relief Program, they took a bad issue and turned it into a great help with the one payment instead of 5 payment

2 weeks ago

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Kahoua Leavenworth, Washington

I enrolled in the program almost 6 months ago and I have already made 2 agreements of debts reduction for payment, out of 6. This is a great result to me so far.

1 month ago

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FAZEKILLER Los Angeles, California

Loved it, until they talked me in to getting aloan to finalize the last couple anyway that loan is going to cost me interestiwhich paying a lot more than I would’ve if I stayed with them I’m not happy with the national debt for that reason they did not take my needs in consideration

1 month ago

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debthelprescue Hesperia, California

Every Representative was courteous and professional. The process so far has been seamless. Everything was explained to me, it worked out with the first company fairly quickly, and I see relief in sight.

2 months ago

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Fredeslinda Sarres Miami, Florida

Im so happy how National Debt Relief is taking care of my debts and how they communicate with me and taking seriously and with responsibility all my debts. Thanks for your support and for making my life more easy.

2 months ago

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Jane Roberson Dover, New Hampshire

I really like the quick response whenever I reach out to customer service and also how quickly they get settlement offers. I am glad that I joined the National Debt Relief program.

2 months ago