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Alleviate Financial Solutions

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8.3

Overall Score

Author: Kaitlyn Short

LAST UPDATED: April 11th, 2025

Alleviate Financial Solutions is an established debt relief company based in Irvine, California with a minimum debt requirement of $10,000. The company offers unique services like 24/7 account management and a debt graduation upon completion of its program.

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The Good

  • Simple Process
  • Wide Variety of Services
  • Timely Results
  • Positive Reviews and Testimonials

Simple Process

Alleviate Financial Solutions offers a three-step debt relief process to help you resolve your debt in a timely manner.

The first step is free, and involves you speaking with a debt expert from Alleviate Financial Solutions to determine if you are a good candidate for the program. Good candidates will have the right type of debt (unsecured debt such as credit card debt) and will meet a minimum debt requirement of $10,000, according to company policy. Alleviate Financial Solutions also requires you to have at least $500 in unsecured debt with each individual creditor.

The second step is to officially enroll in the debt relief program. In this phase, you will start setting aside a certain amount of money on a schedule. This money will go to a dedicated savings account and help you rack up some funds that Alleviate Financial Solutions will then use as leverage when it negotiates with companies to settle your debt amount.

The third and final step is debt settlement. Once Alleviate Financial Solutions is able to reach a settlement agreement with your creditor, you pay the agreed upon amount to the creditor, using the money you have been setting aside in your dedicated savings account, and your debt with that creditor is resolved. This process can be repeated for additional creditors, if applicable.

Wide Variety of Services

Alleviate Financial Solutions offers debt relief services that are common in the industry, with a few additional perks that customers might appreciate. On top of offering a free consultation and debt relief assessment, the company also offers account management services, negotiation and settlement services, and the opportunity to participate in a “Dropped the Debt” graduation ceremony upon completion of the company’s debt relief program.

Some of these services, particularly account management and a graduation ceremony, go above and beyond what we typically see offered by debt relief companies. 

Timely Results

Alleviate Financial Solutions’ debt relief program typically takes 24 to 48 months to complete. This may seem like a long time but is actually standard for the debt relief industry. This time frame allows you to have time to add funds to your dedicated savings account and allows the company time to negotiate with your creditors once you have sufficient funds saved up.

You should note, however, that this time frame is not guaranteed, and individual circumstances may lead to your program taking longer.

Positive Reviews and Testimonials

Alleviate Financial Solutions has mostly positive reviews and a number of video testimonials that affirm the quality of the company’s service and the friendliness of its staff. These reviews are found across multiple platforms which adds credibility to the company’s positive reputation.

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The Bad

  • Can’t Stop Lawsuits
  • Negative Credit Impact

Can’t Stop Lawsuits

While Alleviate Financial Solutions can work to settle your debts with your creditors, the company cannot protect you from being sued by your creditors. However, you can take comfort in the fact that Alleviate Financial Solutions has a relationship with a nationwide law firm who can help handle your case, should you be sued by your creditors.

Negative Credit Impact

Enrolling in a debt relief program with any company may negatively impact your credit score. However, this is not the debt relief company’s fault; rather it is a byproduct of not paying your debts on time and trying to resolve your financial situation. Alleviate Financial Solutions is not a credit repair company and cannot remove any negative marks from your credit report.

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The Bottom Line

We are really impressed with Alleviate Financial Solutions’ transparency and unique services offered. In terms of debt relief, it offers similar services to its competitors, but the company stands out from the pack due to its attention to detail and the ways it celebrates the wins of its customers. 

The company also offers a helpful FAQ section on its website that details who qualifies for services and what clients should do during the debt relief process. Alleviate Financial Solutions’ team is available 24/7 to help clients.

We recommend scheduling a free consultation with Alleviate Financial Solutions if you are seeking debt relief services and don’t know where to start.

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Star Rating

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4.9

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2,560 Reviews

Review Breakdown

5 grade

92%

4 grade

7%

3 grade

1%

2 grade

0%

1 grade

1%

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Samuel Huggins

This is the company to help you resolve your credit card issues and restore your credit card worthiness! However, I have one concern, the fees paid to Alleviate Financial Solutions for negotiating and closing an account is 25% based on the gross amount entered upon opening account. The fees they receive is based on the gross vs. the net amount negotiated. I THINK THIS IS AN INJUSTICE AND ROBBERY TO THE CLIENT! Example: If I added a credit card to my account for $5000, 00, they negotiated down to $1000. The fee paid to them is $5000 x 0.25= $1,250.00 (Gross amount) vs. $1000 x 0.25=$250 (Net negotiated amount) ALLEVIATE FINANCIAL SOLUTIONS PLEASE RE-EVALUATE/CHANGE YOUR DECISON ON THIS. THE GREED OPTICS DOESN'T LOOK GOOD ON YOU! Other than that, I would've given 5 STARS. I can't get past it because it's so not fair. Did you forget I'm repairing from a financial hardship and working to restore credit worthiness.

1 week ago

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Reply from Alleviate Financial Solutions

Dear Samuel,

Thank you for taking the time to share your feedback with us. We appreciate the opportunity to hear your perspective and understand how important transparency and ethical service are throughout this process.

While service fees are standard across the debt relief industry, we truly regret any disappointment this may have caused. That said, we remain committed to clear communication and ensure all program terms, including fees, are outlined in every signed agreement.

We’re always open to reviewing these details further and welcome conversations that help us improve. While we understand you may not be fully satisfied with the process, we’re glad to know you found value in the support we provided toward resolving your debt.

Your experience matters to us and a member of our management team will be reaching out to you shortly to address your concerns further.

Apr. 11th, 2025

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kathy hatton

I called and spoke to Kacey M about my debt and I have to say I could not be more pleased with her knowledge and help explaining everything to me, She was absolutely a Godsend to me. I'm going to be able to live again like a normal person with the extra money I will be saving every month! She then sent me to a Miss Leslie H to go everything, again very satisfied with her knowledge. Thank You Alleviate, you are a true life saver!

2 weeks ago

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Reply from Alleviate Financial Solutions

Thank you so much for sharing your thoughts with us, Kathy! We're really happy to be able to support you and help put a little extra money in your pocket with our monthly payments.

We’re thrilled to hear that our team was able to offer you a positive and informative experience and will share this with them.

We truly appreciate your choice to work with us and are grateful for your kind words. 🤗

Apr. 4th, 2025

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Frank

I like the apportonity that Alleviate in helping with my finace. But feel a little apprehensive in the help to my solution to my issues, would like to see a faster discharge of my debts.

1 week ago

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Reply from Alleviate Financial Solutions

Thanks for taking a moment to share your thoughts with us, Frank.

We completely understand that this process can feel uncertain at times, especially when progress may not be as fast as you'd hope. We're grateful for your trust and glad to know you're feeling supported so far.

If you ever have questions or concerns, our client success team is here for you. You can reach us at (888) 879-9777, Mon-Fri, 6am-6pm PST. We’re always happy to help and look forward to connecting with you soon.

Apr. 14th, 2025

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Javier Ruiz

Mr. Micheal J is an outstanding customer service personnel. He was excellent at showing me all the benefits Alliviate offers. I highly recommend his customer service to all your customers. Thank you. I forgot mg it easy Javier Ruiz

3 weeks ago

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Reply from Alleviate Financial Solutions

Javier,

We’re thrilled to hear that Michael was able to provide the support you needed and highlight the benefits of our program! He’s truly exceptional at what he does, and we’re so grateful for your kind words and recommendation. Your feedback means a lot to us and motivates us to continue delivering the best service possible.

Thank you for trusting us to be part of your journey! We’re excited to continue supporting you and look forward to seeing your progress.

Mar. 27th, 2025

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William Ryner

I want to leave a positive review for Eric, the representative with whom I spoke on the phone just a few minutes ago.  I called with a question and concern about correspondence I received from one of my creditors.  Eric answered my question and eased my concern over the matter.  Eric is an asset to your company and I appreciate his service and the professional attitude of Alleviate Financial Solutions in handling my account.  Thank you.

1 month ago

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Reply from Alleviate Financial Solutions

William,

Thank you so much for sharing your experience with us!

We’re really happy to hear that Eric provided such great support and helped ease your concerns. He truly is an amazing account manager, and it’s fantastic to see him recognized for his hard work!

We’ve let Eric know about your kind words, and we really appreciate you taking the time to share this with us.

Thanks again!

Mar. 18th, 2025

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Apple Decena

I like the agent who was very welcoming and thorough in their explanations about the service they are providing; he was patient and I felt my concerns were addressed appropriately; the things that are expected to happen and how to act when it happens; providing a welcome package that will be used as my reference for guidance and review was appreciated. Awesome!

1 month ago

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Reply from Alleviate Financial Solutions

Apple,

Thank you for sharing your thoughts with us!

We are thrilled to hear that our representative provided you with an exceptional experience and thoroughly explained the process. Our goal is to deliver excellent support, and we are glad that our representative achieved that!

We have passed along your kind words to him, and are here if you have any questions or concerns along the way.

Feb. 25th, 2025

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Linda

I love the care and ease of using Alleviate Financial. The reps are first class and very knowledgeable and make this transition so easy. I highly recommend them!

1 week ago

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Reply from Alleviate Financial Solutions

Linda,

We’re so glad you’re here and even more grateful that you’d recommend our services after a great experience with our team.

Having supportive and knowledgeable representatives is something we take pride in, and it means a lot to us to know that they’ve helped make this transition feel a little easier. That’s exactly why we do what we do, and we’re excited to see what we will achieve together!

Apr. 14th, 2025

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Leroy Berry

The customer service rep, Monica was great. She made sure I understood the whole process of my debts being taken care of by them and also wanted to see if I had any questions.

2 weeks ago

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Reply from Alleviate Financial Solutions

We LOVE Hearing this, Leroy! Monica is one of those people who brings clarity and kindness into every conversation, and we're so glad she made you feel well cared for. Thank you for recognizing her hard work, we will make sure she sees this!

Apr. 14th, 2025

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James Huang

Mr. Christian was very polite and professional, patient and kind and understood client’ emotion and financial status. He was very supportive and kind. The payment process went very well.

2 weeks ago

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Reply from Alleviate Financial Solutions

James,

We’re so happy to hear the payment process went well and even happier Christian provided such a kind and patient experience! We truly appreciate you reaching and sharing your experience with us.

Apr. 4th, 2025

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Karen Taylor

Thanks to Eric D ! He was kind, courteous and helpful to me when inquiring about my progress through the Alleviate program. All of my questions were answered quickly and explained fully. I appreciate the level of customer service Alleviate delivers.

1 month ago

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Reply from Alleviate Financial Solutions

Karen,

Your review has absolutely made our day!

We’re so happy that Eric was helpful, kind, and courteous while answering your questions. It’s our mission to provide you with the best service possible, and we’re thrilled that you felt that way!

We truly appreciate your feedback and have shared this with Eric.

We can’t wait for our next interaction with you! 😊

Mar. 10th, 2025

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MiMi Leavitt

Jacqueline A was very helpful and clear with her instructions. I have a learning disability that causes me to need instructions being given often more than once. Jacqueline could hear my difficulties and kindheartedly simply repeated what needed repeating. I appreciate her patiences and kindness. I called to get a payment rescheduled after my original payment was sent back due to insufficient funds. This is the second time with the month this has happened due to my my attempts to move away from B of A and use Santa Cruz Community Credit Union. It's been a difficult transition and will take some more time. If Alleviate would allow immediate payments to correct a bounced payment that would be most helpful.

2 months ago

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Reply from Alleviate Financial Solutions

Mimi,

Thank you for taking the time to share such a thoughtful review!

We’re thrilled to hear that Jacqueline provided you with a kind and patient experience, ensuring everything was explained clearly. Your feedback truly means a lot, and we’ve shared your kind words with her.

Regarding the payments, we completely understand your concerns and have passed your feedback along to the appropriate channel. We appreciate your patience and are glad Jacqueline was able to assist you in resolving the issue.

Thanks again for your support!

Jan. 30th, 2025

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Adry Barreno

Eric D take care of me today, he sent me the information and explain to me how works the program. Great servicie, I'm more confident because I know I have a company help me with my finances and this difficult moment for me, I can keep in track all my transactions and I feel secure. Thanks. Adriana B.

2 months ago

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Reply from Alleviate Financial Solutions

Thank you for taking the time to leave us a review, Adriana!

We truly appreciate your feedback and are delighted to hear that Eric provided excellent service, making you feel comfortable about the process. We are grateful to assist you during this challenging time and appreciate your trust and support. 😊

We are here to support you every step of the way, from your first settlement to your last, and everything in between. If you have any questions or concerns, please feel free to reach out. We're always happy to help and look forward to our next interaction.

Feb. 19th, 2025

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Debbie Cornine

I’m very happy that I switched to this company for my financial help. I can tell that they have been working hard on my account and I’m so appreciative. And Eric was very helpful, knowledgeable and professional. Again, I’m very happy

2 months ago

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Reply from Alleviate Financial Solutions

We are so glad you're here and thrilled to hear that you are satisfied with the program, Debbie!

Thank you for taking the time to share your experience with us. We truly appreciate your review and your recognition of Eric's dedication to excellent service. We will pass along your feedback to Eric and the rest of our team, and we look forward to our next interaction. ☺️

Feb. 12th, 2025

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Alicia Love

Andrea with Alleviate was extremely friendly and easy to talk to. She was knowledgeable and answered my questions. She went through the necessary steps and explained everything thoroughly. Alleviate is very easy to work with and I highly recommend them!

2 months ago

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Reply from Alleviate Financial Solutions

Alicia,

Thank you for taking the time to leave such a thoughtful review! We are so happy you enjoyed your conversation with Andrea and are glad she was able to help and explained everything thoroughly. 🤗

We are always just a call away should any further questions arise.

Your recommendation truly means the world to us, and we look forward to our next interaction.

Feb. 4th, 2025

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Monica Almeida

Alleviate came into my financial woes at the right time. It has helped me get back control of my life and finances. The reps are all very helpful in directing and getting all your financial issues taken care of in a timely manner.

2 months ago

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Reply from Alleviate Financial Solutions

Monica,

We are incredibly thankful to be working with you and are thrilled to hear that you find our team helpful and supportive. It truly warms our hearts to know that we have assisted you in gaining control of your life and finances, as this is precisely what we aim to achieve. We will continue to be here for you every step of the way and sincerely appreciate your review.

Jan. 28th, 2025

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Histry Gurl

Every star deserved. This company helped me pay off my nearly $4,000 Capial one balance in less than a year! And they did it at an affordable monthly paymemt. Now I'm working on another card and I can see the light at the end of the tunnel. Thank you Alleviate! You definately live up to your name! You have "alleviated" So much stress for me! THANK YOU! THANK YOU! THANK YOU!

3 months ago

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Reply from Alleviate Financial Solutions

What an incredible accomplishment, Histry Gurl!

Congratulations on your Capital One settlement! We couldn't have achieved this without your hard work and dedication. It means the world to us to have helped alleviate some of your stress, and we're thrilled that you're now seeing the light at the end of the tunnel. We'll be here with you every step of the way until your last account is settled. Thank you so much for your review and for trusting us on this journey!

Jan. 14th, 2025

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Roy Kim

The whole process of getting myself out of debt with the help of Alleviate Financial Solutions has been so helpful to me so far. Today, Eric D greatly assisted me with rescheduling my monthly payments. I feel hopeful and optimistic that everything is going to work out fine as long as I remain on this course to financial freedom. Thank you to Eric and all of Alleviate Financial Solutions, God bless.

3 months ago

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Reply from Alleviate Financial Solutions

Your review has genuinely brightened our day, Roy! We can’t thank you enough for taking the time to share your experience. We're thrilled to have been able to support you through this challenging time, and it’s wonderful to hear that you're feeling hopeful about your financial future. We’re excited about what we can achieve together and want you to know we're always here for you whenever you need anything.

Jan. 8th, 2025

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Deborah Peavy

I now have a way to get out of Debt put a smile on my face and a spring in my step .Better days are coming.

1 week ago

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Reply from Alleviate Financial Solutions

Now that's what we love to hear, Deborah!

A plan, smile and some pep in your step. What a way to start a new chapter! Better days are ahead, and we'll be here every step of the way.

Apr. 15th, 2025

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Weldon Sharon

Jay answered all my questions, was very polite despite my frustration. Overall very good service. Five stars

1 week ago

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Reply from Alleviate Financial Solutions

Weldon,

Thank you for taking the time to share your experience with us. While we understand there's been some frustration, we're glad to hear that Jay was able to provide clarity and leave a positive impression. We truly appreciate your trust and are always here if you need anything.

Apr. 15th, 2025

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Karen Flowers

I had a pleasant experience with the rep whom took time to go over what I have with them & took time to answer my questions positively a good experience thank you

1 month ago

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Reply from Alleviate Financial Solutions

Karen,

We’re thrilled to hear that our representative took great care of you and addressed all your questions! We will be here every step of the way and are always just a call away if you need anything.

Mar. 14th, 2025

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Opal Adams

For this being my first and ever experience with Debt relief, I found Leslie to be very patient and willing to repeat information as well as clarify any confusion on my part.

1 month ago

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Reply from Alleviate Financial Solutions

Opal,

We are delighted that you’re here and thrilled to hear that Leslie was helpful and patient throughout the process! This is precisely what we strive for, and we’re glad that Leslie embodied these qualities.

If you have any further questions or concerns, please don’t hesitate to reach out to us. We’re always just a call away and happy to help!

Feb. 25th, 2025

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Lance M.

At first, I was not sure what Alleviate was actually going to do for me. Still, after a conversation with my rep, Eric, he cleared it up for me and answered all my questions professionally and honestly.

2 months ago

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Reply from Alleviate Financial Solutions

Lance,

We completely understand the hesitancy when it comes to joining a debt relief program and are grateful you took the opportunity to join Alleviate!

We're glad that Eric addressed all your concerns and was able to clear things up. We will be he here to support you every step of the way, so please don't hesitate to reach out if you need anything.

Feb. 19th, 2025

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Paula Garlock

Rick did an amazing job representing the company! He was very knowledgeable and professional. He answered all my questions and asked me questions that kept me engaged in the process.

2 months ago

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Reply from Alleviate Financial Solutions

We’re so happy to hear that Rick gave you such a fantastic experience by answering all your questions and keeping things engaging!

Remember, we’re always here for you, just a phone call away if you need anything, Paula.

Thank you for sharing your thoughts with us! We’ll make sure to pass your kind words along to Rick and we truly appreciate your feedback! 😄

Feb. 4th, 2025

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Ola Lisk

I've signed up with this company 6 months ago and been very happy with them. I like that the fact they stay in touch and keep you updated about all your accounts. The client portal is great and easy to use. Today I got a call from Rick Monterroso from Alleviate Financial Solutions, which was nice to hear the process on how well it's going and answer any questions I may have.

5 months ago

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Reply from Alleviate Financial Solutions

Ola,

We're thrilled you're satisfied with our program and have felt well-informed throughout the process! It’s great to know that the portal has been easy to navigate, and that Rick has been helpful along the way.

Thank you so much for sharing your experience with us. Please don’t hesitate to reach out for further assistance.

Nov. 11th, 2024

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Jewel Bigsby

Whenever u go into something without a recommendation or prior knowledge of it, ur skeptical. The company seems to be what they say they are, and Rain is wonderful! He told me he would call me back on a certain day and sure he did!, His customer service skills are excellent and on point! I only want to deal with him because now I feel I can trust him!

5 months ago

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Reply from Alleviate Financial Solutions

Jewel,

We completely understand the hesitation that can come with joining a new financial program, and we’re truly grateful for the opportunity to support you in reaching the debt-free future you deserve!

It’s fantastic that Rain provided such a great experience and followed up with you. Service is at the heart of what we do, and we’re thrilled that Rain embodied this commitment.

Thank you so much for your thoughtful review. We’re here for you every step of the way, so please don’t hesitate to call or message us if you ever need anything!

Nov. 1st, 2024

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AtcheS

Merly V deserves a recognition and merit raise due to her great customer service!

1 week ago

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Reply from Alleviate Financial Solutions

We LOVE hearing this!

Merly truly goes above and beyond for our clients, and we're thrilled you felt that care. We will make sure to share your feedback with her and the rest of our team.

Apr. 15th, 2025

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Gema Aranda

Mr. Monterroso was so friendly and actually he was so positive about everything just his personality and speaking in the communication he had with me made me feel so comfortable and trusting in the process. He explained everything, my balances all the fees and went through the policy process. He even explained to me that if a creditor calls me, they can only call me twice per day per account and what I may do if they harass me. That was great for me because I'm getting a lot of calls from one creditor. I'm thankful I was able to speak with him. It made me feel, understanding of how it is all being completed I hope to be debt-free soon

7 months ago

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Reply from Alleviate Financial Solutions

Gema,

Thank you for sharing your thoughts with us! We are thrilled that Mr. Monterroso provided great care and comfort to you. His dedication to helping our clients is truly remarkable, and we are pleased to see his hard work recognized.

We understand that navigating financial programs can be challenging. Please know that we are here for you every step of the way as you work towards a debt-free future. Feel free to contact us with any questions or concerns.

Sep. 13th, 2024

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Stephanie Estrada

Helpful agents in explaining process! Rick M. was very helpful twice speaking to him. He made sure I understood the process and answered all my questions and concerns I had if any creditors were contacted and what the progress was. It was really good how he reminded me of how each of the fees work and explained how having lawyers on hand would be helpful if necessary. I felt at ease about the phone calls from creditors I keep getting reminder letters to pay or to negotiate with me and how to ignore unwanted calls. He filled me in on the reps who are already in contact with some of my creditors working with them. Thank you Alleviate!

7 months ago

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Reply from Alleviate Financial Solutions

Stephanie,

Thank you for taking the time to leave such a detailed review about your experience with our representative, Rick.

We strive to provide excellent service and are so glad he exemplified this and took great care of you. We are here to support you throughout your journey, so please feel free to contact us with questions or concerns.

We greatly appreciate your feedback and look forward to assisting you again!

Sep. 9th, 2024

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Steven Pringle

2 months into the program and Alleviate’s customer service team has taken the time to calm my nerves and answer all my questions about the program. Of all the services that are out there that offer debt relief services, this one takes the cake. It’s easy and stream lined and they have been with me every step of the way so far as I’m not one who is ever late for payments. Andrea is the most recent rep I spoke with and she was amazing! She is straight forward and answered all the questions I had. I’m glad I found this company because I really don’t know what I’d be doing if I didn’t. Thank you guys and I look forward to graduating your program and being debt free! Finally!!!

7 months ago

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Reply from Alleviate Financial Solutions

Thank you for taking the time to share your thoughts, Steven. We're thrilled to have you on board and are so grateful you gave us the opportunity to help you achieve the debt-free future you deserve! We're glad that you have found our team calming and helpful and that you have felt supported throughout your journey. We're also pleased that Andrea provided you with exceptional service. Her care for our clients is truly genuine, and it is delightful to see her get recognition. Please don't hesitate to contact us if you need anything!

Sep. 9th, 2024

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kamal Farouk (nakafudge)

Leslie H was thorough and answered all my questions ; and she couldn't, she quickly found someone to answer. Now that is customer service.

1 month ago

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Reply from Alleviate Financial Solutions

We’re so happy to hear that Leslie was able to address all your questions and provide the answers you were looking for, Kamal! Her commitment to helping others and delivering top-notch service really stands out, and it’s wonderful to see her hard work recognized.

Thank you for sharing your positive feedback with us. We’ve passed it along to Leslie and we truly appreciate you taking the time to reach out!

Mar. 20th, 2025

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Marie Buonomo

They have helped me in so many ways there service is so caring and they answer all my questions always help me with what I need and truly care about there customers

2 months ago

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Reply from Alleviate Financial Solutions

Marie,

Thank you so much for taking the time to review your experience with us!

We really aim to take great care of our clients, and it warms our hearts to know that you've felt that in our support. Your kind words mean so much to us!

We're here for you every step of the way, and we look forward to continuing to help you.

Feb. 12th, 2025

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Anthony Almaraz

JOARSY D L R was very helpful in answering all of my questions and concerns regarding the program & was patient & throughout with explaining everything that was being told to me.

3 months ago

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Reply from Alleviate Financial Solutions

Thank you for taking the time to share your wonderful experience with us, Anthony! We’re thrilled that Joarsy provided you with excellent care and met all your needs. We look forward to speaking with you again and are always here if you need anything.

Jan. 3rd, 2025

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Dana Prowell

I did not know what to expect starting this process, but I was pleasantly surprised with my review of the program today. Very efficient and to the point. All my questions were answered. Left me feeling very positive about joining the program.

4 months ago

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Reply from Alleviate Financial Solutions

Dana,

Thank you so much for taking the time to share your thoughts with us!

We're thrilled you're here and are glad to have exceeded your expectations by answering all of your questions efficiently. We will be here for you every step of the way, so please don't hesitate to reach out with questions or concerns along the way.

Dec. 17th, 2024

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Glenda Rappe

Rick was awsome. He was very professional and knowledgeable. We went over my current contact information and he explained how to deal with calls. Where I am currently standing in the process. I appreciate all he had to offer. And of course if I have any questions to just call.

4 months ago

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Reply from Alleviate Financial Solutions

We’re absolutely delighted to learn about your amazing experience with Rick and truly appreciate you reaching out and sharing this with us, Glenda! 

We truly appreciate your feedback and want you to know that we’re here for you every step of the way. If you have any questions or just want to chat, don’t hesitate to reach out. We're always here to help!

Dec. 6th, 2024

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Abraham Negron

Excellent support answering my questions. Very professional explaining my responsibilities and providing me with contact information in case of any issues I may encounter during the process. Very satisfied with the outcome of the process

5 months ago

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Reply from Alleviate Financial Solutions

Abraham,

We're so glad you're satisfied with our service and are thrilled to have provided fantastic support!

We’ll be here for you every step of the way. From your first settlement to answering questions, and anything else you might need. Just reach out anytime. We’re only a message or call away!

Nov. 7th, 2024

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Bernetta Tyree

I really appreciate Alleviate's help. Having bills you are having trouble paying because the high interest you feel trapped. I can tell anyone Alleviate can help you to end your stress. The phone reps are so nice to talk to and answer your questions. Don't stress get help from Alleviate!

5 months ago

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Reply from Alleviate Financial Solutions

Bernetta,

Your review truly made our day!☺️

We know how overwhelming high interest rates can feel, and we’re so grateful you trusted us to help you work toward a debt-free future.

It’s wonderful to hear that we’ve helped ease some of that stress, allowing you to focus on what matters most. We’re delighted that you’ve had such a positive experience with our team!

Please don’t hesitate to reach out if you need anything.

Nov. 7th, 2024

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Yoli Resendez

Impressed by the customer service that Alleviate has demonstrated. I was overwhelmed when I first communicated with Alleviate and a bit reluctant to begin the process. I’m so happy I did !! I feel less stressed about my finances and hopeful for a better future !😊

5 months ago

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Reply from Alleviate Financial Solutions

Yoli,

We completely understand the hesitation that comes with starting a new financial program, and we’re so grateful you chose to take this step with us!

Service is one of our core values, so it’s wonderful to hear that our client success team has helped make your experience a positive one. Knowing we could provide some relief so you can focus on what matters most means a lot to us. 😊

We’re excited to see what else we can achieve together and truly appreciate your feedback.

Oct. 29th, 2024

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Faalelei Faumuina

I was so pleased talking with your Representative Ring sorry for the spelling I only go by what I heard. He was excellent help me to understand how your Company's solutions works. I appreciated for his excellent knowledge of his work. Thank you so much.

5 months ago

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Reply from Alleviate Financial Solutions

Faalelei,

Thank you so much for taking the time to share your experience with us! It really means a lot.

We’re thrilled to hear our representative took such great care of you and made sure everything was clear and straightforward.

We’re here for you, so if any questions or concerns come up, don’t hesitate to reach out. Thanks again for your feedback!

Oct. 25th, 2024

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Abe Attenoukon

I have just started in the program but so far so good. Everything has been explained to me in a way that is easy to understand. I also have a sense of support with my debts that I did not have prior to applying for the Alleviate program. The people who I have communicated with all seem to be knowledgeable and caring.

5 months ago

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Reply from Alleviate Financial Solutions

We’re absolutely delighted to have you with us, Abe! It’s wonderful that you’ve felt supported and had such a positive experience so far. 😄

We’re so happy to have been able to make things easier, and it’s great to know everything has been clear and simple.

We truly value your feedback and are genuinely excited to continue this journey alongside you. If you ever have any questions or need anything, please don’t hesitate to reach out. We’re here for you every step of the way!

Oct. 24th, 2024

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Roberto Abaunza

Thank you for the excellent and professional service received.

1 week ago

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Reply from Alleviate Financial Solutions

Thanks so much for taking a moment to share your experience with us, Roberto.

We're glad you felt the care behind what we do, it is exactly why we are here.

Apr. 15th, 2025

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Albert M.

My agent, Joarsy, was very polite and professional. He answered all of my questions and kept me informed on what was going on. He also verified my identity (which is important to me) and made sure my account was updated and I was informed on the current status. He helped me resolved my situation to satisfaction. Overall the call only took about 15 minutes and most of the time we were waiting on other folks to do their jobs. Great experience!

7 months ago

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Reply from Alleviate Financial Solutions

Albert,

Thank you so much for taking the time to share your fantastic experience with us! We're delighted Joarsy took great care of you and glad he resolved the situation to your satisfaction.

We truly appreciate your feedback and will pass this along to the team. Please feel free to contact us for further assistance.

Sep. 26th, 2024

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david osborne

I have been with them for a little under a year, already they have settled on most of my debt. Every person that I talk to is so kind, helpful and caring of my situation. They contact me every month to make sure that everything is as it should be, and that I am feeling good about the progress of my settlement progress. I would like to single out one employee, but they are all the best! Very professional, respectful, and most of all, kind. Thank You to all of the staff at Alleviate, my credit score is back on the rise!

8 months ago

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Reply from Alleviate Financial Solutions

David,

Thank you so much for taking the time to leave such a thoughtful and detailed review! We are committed to providing exceptional service, and it’s wonderful that you’ve felt well-informed and supported throughout your experience with our team. Your positive feedback means the world to us, and we’re thrilled that your recent experience met your expectations. We'll be sure to share your kind words with the team. Please feel free to contact us if you need anything.

Aug. 19th, 2024

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Anthony Richardson

Had the opportunity of chatting with Eric who u ferrous what I wanted and was very patient in listening to provide for my need.

1 month ago

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Reply from Alleviate Financial Solutions

We're thrilled to hear that Eric was able to provide the assistance you needed and truly appreciate you reaching out and sharing this with us, Anthony!

Mar. 21st, 2025

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Carolyn Mcnabb

Eric was very informative and helpful in detailing everything I needed to know and made sure I understood fully.

1 month ago

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Reply from Alleviate Financial Solutions

Carolyn,

Thank you for sharing your experience with us! We’re so glad to hear that Eric provided the clarity and support you needed. We’ll be sure to pass along your kind words to Eric, he’ll be thrilled to hear them!

We’re always here for you and happy to help whenever you need us.

Mar. 19th, 2025

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JFB

I was very satisfied with the customer service received from Alleviate Solutions. The agent was kind, courteous, and answered all of my concerns.

2 months ago

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Reply from Alleviate Financial Solutions

We hold ourselves to a high standard, and it is incredibly rewarding to hear that you are satisfied with our service, JFB!

We're thrilled that our representatives took excellent care of you and answered all your questions.

We greatly appreciate your feedback and want to remind you that we are always just a call away if you ever need anything.

Feb. 11th, 2025

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Nakita Dynamics

Joselin was a great help. She answered a very important question for ma and now I have a much better understanding of the process Thanks Joselin.

2 months ago

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Reply from Alleviate Financial Solutions

Thank you for recognizing Joselin's dedication to providing excellent customer service and for sharing your positive experience with us, Nakita!

We're always happy to help.

Feb. 7th, 2025

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Frank Perez

Merly was very clear on what I should or should not do during this process. I am excited to see the final outcome as an Alleviate client

2 months ago

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Reply from Alleviate Financial Solutions

Thank you for taking the time to share your experience with us, Frank.

We're delighted Merly provided clarity on the process and are so excited to see what we will achieve together! Please feel free to reach out if you need anything.

Jan. 27th, 2025

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Joery Michel

It's still early in the process, but I like that I was able to get a settlement on one of my accounts within the first few weeks of using their services.

3 months ago

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Reply from Alleviate Financial Solutions

Congratulations on your first settlement, Joery! This is a fantastic way to begin your debt-free journey. We are excited to see what more we can achieve together and truly appreciate your feedback. 😊

Jan. 3rd, 2025

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Craig Jones

Ricardo M was very professional and couerious. He effectively guide me in bring my account up to date, and guided me clear instruction developing a portal. Now I can see how the program has been a benifit overall. Thank You.

4 months ago

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Reply from Alleviate Financial Solutions

Craig,

Thank you for taking the time to share your thoughts with us.

We’re thrilled Ricardo took great care of you and are glad you’ve begun to see the benefits of the program.

We are always here if you need anything and truly appreciate your feedback.

Nov. 27th, 2024

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Dennis McGuire

I liked that Nicolai was very patient, stayed focused, repeated some of my question to ensure that she heard them correctly and she stayed very even tempered throughout our session. Also she was pleasant to talk with and knowledgeable about the Alleviate Financial Solutions program.

5 months ago

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Reply from Alleviate Financial Solutions

Dennis,

Thank you so much for taking the time to share your thoughts with us!

We aim to provide a positive experience and Nicolai exemplified this by reviewing your questions with such care and precision.

We will be here every step of the way, so please don’t hesitate to reach out with questions or concerns along your journey.

Nov. 21st, 2024