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Alleviate Financial Solutions

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8.6

Overall Score

Author: Kaitlyn Short

LAST UPDATED: October 28th, 2025

Alleviate Financial Solutions is an established debt relief company based in Irvine, California with a minimum debt requirement of $10,000. The company offers unique services like 24/7 account management and a debt graduation upon completion of its program.

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The Good

  • Simple Process
  • Wide Variety of Services
  • Timely Results
  • Positive Reviews and Testimonials

Simple Process

Alleviate Financial Solutions offers a three-step debt relief process to help you resolve your debt in a timely manner.

The first step is free, and involves you speaking with a debt expert from Alleviate Financial Solutions to determine if you are a good candidate for the program. Good candidates will have the right type of debt (unsecured debt such as credit card debt) and will meet a minimum debt requirement of $10,000, according to company policy. Alleviate Financial Solutions also requires you to have at least $500 in unsecured debt with each individual creditor.

The second step is to officially enroll in the debt relief program. In this phase, you will start setting aside a certain amount of money on a schedule. This money will go to a dedicated savings account and help you rack up some funds that Alleviate Financial Solutions will then use as leverage when it negotiates with companies to settle your debt amount.

The third and final step is debt settlement. Once Alleviate Financial Solutions is able to reach a settlement agreement with your creditor, you pay the agreed upon amount to the creditor, using the money you have been setting aside in your dedicated savings account, and your debt with that creditor is resolved. This process can be repeated for additional creditors, if applicable.

Wide Variety of Services

Alleviate Financial Solutions offers debt relief services that are common in the industry, with a few additional perks that customers might appreciate. On top of offering a free consultation and debt relief assessment, the company also offers account management services, negotiation and settlement services, and the opportunity to participate in a “Dropped the Debt” graduation ceremony upon completion of the company’s debt relief program.

Some of these services, particularly account management and a graduation ceremony, go above and beyond what we typically see offered by debt relief companies. 

Timely Results

Alleviate Financial Solutions’ debt relief program typically takes 24 to 48 months to complete. This may seem like a long time but is actually standard for the debt relief industry. This time frame allows you to have time to add funds to your dedicated savings account and allows the company time to negotiate with your creditors once you have sufficient funds saved up.

You should note, however, that this time frame is not guaranteed, and individual circumstances may lead to your program taking longer.

Positive Reviews and Testimonials

Alleviate Financial Solutions has mostly positive reviews and a number of video testimonials that affirm the quality of the company’s service and the friendliness of its staff. These reviews are found across multiple platforms which adds credibility to the company’s positive reputation.

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The Bad

  • Can’t Stop Lawsuits
  • Negative Credit Impact

Can’t Stop Lawsuits

While Alleviate Financial Solutions can work to settle your debts with your creditors, the company cannot protect you from being sued by your creditors. However, you can take comfort in the fact that Alleviate Financial Solutions has a relationship with a nationwide law firm who can help handle your case, should you be sued by your creditors.

Negative Credit Impact

Enrolling in a debt relief program with any company may negatively impact your credit score. However, this is not the debt relief company’s fault; rather it is a byproduct of not paying your debts on time and trying to resolve your financial situation. Alleviate Financial Solutions is not a credit repair company and cannot remove any negative marks from your credit report.

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The Bottom Line

We are really impressed with Alleviate Financial Solutions’ transparency and unique services offered. In terms of debt relief, it offers similar services to its competitors, but the company stands out from the pack due to its attention to detail and the ways it celebrates the wins of its customers. 

The company also offers a helpful FAQ section on its website that details who qualifies for services and what clients should do during the debt relief process. Alleviate Financial Solutions’ team is available 24/7 to help clients.

We recommend scheduling a free consultation with Alleviate Financial Solutions if you are seeking debt relief services and don’t know where to start.

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Star Rating

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4.9

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2,591 Reviews

Review Breakdown

5 grade

92%

4 grade

7%

3 grade

1%

2 grade

0%

1 grade

1%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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linda krause

I'm absolutely happy after talking to & being assisted by Michael J.. He is very smart & friendly; patient & well mannered & knows how to interact with his customers & put me at ease. Michael reviewed my account with me ,answered all my questions & I felt confident with the progress I'm able to maintain. Thank you all! Sincerely, L.Krause.

1 month ago

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Reply from Alleviate Financial Solutions

Linda,

We’re so glad to hear Michael made such a strong impression! His ability to listen, explain, and connect with care is exactly what we strive for. Thank you for trusting us and for sharing your experience!

Oct. 10th, 2025

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gerry eggleton

Alleviate has been very helpful to me, They answered all my questions and worked around my situation to help me. I thinkl I can finally see the light

2 months ago

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Reply from Alleviate Financial Solutions

Thank you so much for sharing this, Gerry.

We're so happy our support gave you hope and helped you feel like the light is finally in sight. We're grateful to have been a part of your journey and look forward to seeing you cross that finishline.

Sep. 26th, 2025

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Marilon Furman

Alleviate has great customer service. They are always helpful and try their best to fix a situation. I only gave a 4 since it is still relatively early in my history with them. We will see when I am finished. So far so good.

3 months ago

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Reply from Alleviate Financial Solutions

Thanks for taking a moment to share your experience, Marilon!

We’re thrilled to hear you’ve had a great experience and have always received help when you needed it. We look forward to what’s ahead and are always just a call away if you need anything.

Aug. 27th, 2025

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kathy hatton

I called and spoke to Kacey M about my debt and I have to say I could not be more pleased with her knowledge and help explaining everything to me, She was absolutely a Godsend to me. I'm going to be able to live again like a normal person with the extra money I will be saving every month! She then sent me to a Miss Leslie H to go everything, again very satisfied with her knowledge. Thank You Alleviate, you are a true life saver!

8 months ago

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Reply from Alleviate Financial Solutions

Thank you so much for sharing your thoughts with us, Kathy! We're really happy to be able to support you and help put a little extra money in your pocket with our monthly payments.

We’re thrilled to hear that our team was able to offer you a positive and informative experience and will share this with them.

We truly appreciate your choice to work with us and are grateful for your kind words. 🤗

Apr. 4th, 2025

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William Ryner

I want to leave a positive review for Eric, the representative with whom I spoke on the phone just a few minutes ago.  I called with a question and concern about correspondence I received from one of my creditors.  Eric answered my question and eased my concern over the matter.  Eric is an asset to your company and I appreciate his service and the professional attitude of Alleviate Financial Solutions in handling my account.  Thank you.

8 months ago

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Reply from Alleviate Financial Solutions

William,

Thank you so much for sharing your experience with us!

We’re really happy to hear that Eric provided such great support and helped ease your concerns. He truly is an amazing account manager, and it’s fantastic to see him recognized for his hard work!

We’ve let Eric know about your kind words, and we really appreciate you taking the time to share this with us.

Thanks again!

Mar. 18th, 2025

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Samuel Huggins

This is the company to help you resolve your credit card issues and restore your credit card worthiness! However, I have one concern, the fees paid to Alleviate Financial Solutions for negotiating and closing an account is 25% based on the gross amount entered upon opening account. The fees they receive is based on the gross vs. the net amount negotiated. I THINK THIS IS AN INJUSTICE AND ROBBERY TO THE CLIENT! Example: If I added a credit card to my account for $5000, 00, they negotiated down to $1000. The fee paid to them is $5000 x 0.25= $1,250.00 (Gross amount) vs. $1000 x 0.25=$250 (Net negotiated amount) ALLEVIATE FINANCIAL SOLUTIONS PLEASE RE-EVALUATE/CHANGE YOUR DECISON ON THIS. THE GREED OPTICS DOESN'T LOOK GOOD ON YOU! Other than that, I would've given 5 STARS. I can't get past it because it's so not fair. Did you forget I'm repairing from a financial hardship and working to restore credit worthiness.

7 months ago

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Reply from Alleviate Financial Solutions

Dear Samuel,

Thank you for taking the time to share your feedback with us. We appreciate the opportunity to hear your perspective and understand how important transparency and ethical service are throughout this process.

While service fees are standard across the debt relief industry, we truly regret any disappointment this may have caused. That said, we remain committed to clear communication and ensure all program terms, including fees, are outlined in every signed agreement.

We’re always open to reviewing these details further and welcome conversations that help us improve. While we understand you may not be fully satisfied with the process, we’re glad to know you found value in the support we provided toward resolving your debt.

Your experience matters to us and a member of our management team will be reaching out to you shortly to address your concerns further.

Apr. 11th, 2025

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Javier Ruiz

Mr. Micheal J is an outstanding customer service personnel. He was excellent at showing me all the benefits Alliviate offers. I highly recommend his customer service to all your customers. Thank you. I forgot mg it easy Javier Ruiz

8 months ago

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Reply from Alleviate Financial Solutions

Javier,

We’re thrilled to hear that Michael was able to provide the support you needed and highlight the benefits of our program! He’s truly exceptional at what he does, and we’re so grateful for your kind words and recommendation. Your feedback means a lot to us and motivates us to continue delivering the best service possible.

Thank you for trusting us to be part of your journey! We’re excited to continue supporting you and look forward to seeing your progress.

Mar. 27th, 2025

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Apple Decena

I like the agent who was very welcoming and thorough in their explanations about the service they are providing; he was patient and I felt my concerns were addressed appropriately; the things that are expected to happen and how to act when it happens; providing a welcome package that will be used as my reference for guidance and review was appreciated. Awesome!

9 months ago

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Reply from Alleviate Financial Solutions

Apple,

Thank you for sharing your thoughts with us!

We are thrilled to hear that our representative provided you with an exceptional experience and thoroughly explained the process. Our goal is to deliver excellent support, and we are glad that our representative achieved that!

We have passed along your kind words to him, and are here if you have any questions or concerns along the way.

Feb. 25th, 2025

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MiMi Leavitt

Jacqueline A was very helpful and clear with her instructions. I have a learning disability that causes me to need instructions being given often more than once. Jacqueline could hear my difficulties and kindheartedly simply repeated what needed repeating. I appreciate her patiences and kindness. I called to get a payment rescheduled after my original payment was sent back due to insufficient funds. This is the second time with the month this has happened due to my my attempts to move away from B of A and use Santa Cruz Community Credit Union. It's been a difficult transition and will take some more time. If Alleviate would allow immediate payments to correct a bounced payment that would be most helpful.

10 months ago

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Reply from Alleviate Financial Solutions

Mimi,

Thank you for taking the time to share such a thoughtful review!

We’re thrilled to hear that Jacqueline provided you with a kind and patient experience, ensuring everything was explained clearly. Your feedback truly means a lot, and we’ve shared your kind words with her.

Regarding the payments, we completely understand your concerns and have passed your feedback along to the appropriate channel. We appreciate your patience and are glad Jacqueline was able to assist you in resolving the issue.

Thanks again for your support!

Jan. 30th, 2025

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Histry Gurl

Every star deserved. This company helped me pay off my nearly $4,000 Capial one balance in less than a year! And they did it at an affordable monthly paymemt. Now I'm working on another card and I can see the light at the end of the tunnel. Thank you Alleviate! You definately live up to your name! You have "alleviated" So much stress for me! THANK YOU! THANK YOU! THANK YOU!

10 months ago

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Reply from Alleviate Financial Solutions

What an incredible accomplishment, Histry Gurl!

Congratulations on your Capital One settlement! We couldn't have achieved this without your hard work and dedication. It means the world to us to have helped alleviate some of your stress, and we're thrilled that you're now seeing the light at the end of the tunnel. We'll be here with you every step of the way until your last account is settled. Thank you so much for your review and for trusting us on this journey!

Jan. 14th, 2025

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Roy Kim

The whole process of getting myself out of debt with the help of Alleviate Financial Solutions has been so helpful to me so far. Today, Eric D greatly assisted me with rescheduling my monthly payments. I feel hopeful and optimistic that everything is going to work out fine as long as I remain on this course to financial freedom. Thank you to Eric and all of Alleviate Financial Solutions, God bless.

10 months ago

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Reply from Alleviate Financial Solutions

Your review has genuinely brightened our day, Roy! We can’t thank you enough for taking the time to share your experience. We're thrilled to have been able to support you through this challenging time, and it’s wonderful to hear that you're feeling hopeful about your financial future. We’re excited about what we can achieve together and want you to know we're always here for you whenever you need anything.

Jan. 8th, 2025

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Rudy Garcia

Their representatives Mr. Billy Labajo was an extremely professional and well prepared young man.

1 month ago

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Reply from Alleviate Financial Solutions

So happy to help, Rudy! Thanks for sharing.

Nov. 10th, 2025

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arieyel culbreath

Lucy was extremely helpful and answered all of my questions in a good time period and efficently.

1 month ago

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Reply from Alleviate Financial Solutions

Arieyel, we’re so happy Lucy was able to guide you through everything smoothly! We’ll make sure she sees this, and we’re always here if you have more questions.

Oct. 24th, 2025

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Gema Aranda

Mr. Monterroso was so friendly and actually he was so positive about everything just his personality and speaking in the communication he had with me made me feel so comfortable and trusting in the process. He explained everything, my balances all the fees and went through the policy process. He even explained to me that if a creditor calls me, they can only call me twice per day per account and what I may do if they harass me. That was great for me because I'm getting a lot of calls from one creditor. I'm thankful I was able to speak with him. It made me feel, understanding of how it is all being completed I hope to be debt-free soon

1 year ago

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Reply from Alleviate Financial Solutions

Gema,

Thank you for sharing your thoughts with us! We are thrilled that Mr. Monterroso provided great care and comfort to you. His dedication to helping our clients is truly remarkable, and we are pleased to see his hard work recognized.

We understand that navigating financial programs can be challenging. Please know that we are here for you every step of the way as you work towards a debt-free future. Feel free to contact us with any questions or concerns.

Sep. 13th, 2024

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Stephanie Estrada

Helpful agents in explaining process! Rick M. was very helpful twice speaking to him. He made sure I understood the process and answered all my questions and concerns I had if any creditors were contacted and what the progress was. It was really good how he reminded me of how each of the fees work and explained how having lawyers on hand would be helpful if necessary. I felt at ease about the phone calls from creditors I keep getting reminder letters to pay or to negotiate with me and how to ignore unwanted calls. He filled me in on the reps who are already in contact with some of my creditors working with them. Thank you Alleviate!

1 year ago

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Reply from Alleviate Financial Solutions

Stephanie,

Thank you for taking the time to leave such a detailed review about your experience with our representative, Rick.

We strive to provide excellent service and are so glad he exemplified this and took great care of you. We are here to support you throughout your journey, so please feel free to contact us with questions or concerns.

We greatly appreciate your feedback and look forward to assisting you again!

Sep. 9th, 2024

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Steven Pringle

2 months into the program and Alleviate’s customer service team has taken the time to calm my nerves and answer all my questions about the program. Of all the services that are out there that offer debt relief services, this one takes the cake. It’s easy and stream lined and they have been with me every step of the way so far as I’m not one who is ever late for payments. Andrea is the most recent rep I spoke with and she was amazing! She is straight forward and answered all the questions I had. I’m glad I found this company because I really don’t know what I’d be doing if I didn’t. Thank you guys and I look forward to graduating your program and being debt free! Finally!!!

1 year ago

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Reply from Alleviate Financial Solutions

Thank you for taking the time to share your thoughts, Steven. We're thrilled to have you on board and are so grateful you gave us the opportunity to help you achieve the debt-free future you deserve! We're glad that you have found our team calming and helpful and that you have felt supported throughout your journey. We're also pleased that Andrea provided you with exceptional service. Her care for our clients is truly genuine, and it is delightful to see her get recognition. Please don't hesitate to contact us if you need anything!

Sep. 9th, 2024

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MESAKE JOJI

I recently had the pleasure of working with Andrea A at Alleviate Financial Solutions, and I cannot speak highly enough of her professionalism and dedication. From our very first interaction, Andrea demonstrated a deep understanding and a genuine commitment to helping me achieve my financial goals. Andrea was incredibly patient, taking the time to explain every step of the process in a clear and understandable manner. She was able to answer my questions and provided valuable insights. Her expertise and personalized approach made me feel confident and supported throughout the entire process. What truly sets Andrea apart is her compassionate nature. She understands the stress and anxiety that often accompany financial difficulties, and she goes above and beyond to alleviate those concerns. Her positive attitude and encouraging demeanor made a challenging situation much more manageable. Thanks to Andrea's guidance and support, I am now on a much stronger financial footing. I highly recommend Andrea A and Alleviate Financial Solutions to anyone seeking expert financial assistance and exceptional customer service. Mesake J Customer

1 year ago

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Reply from Alleviate Financial Solutions

Mesake,

Thank you so much for your heartfelt review! We are thrilled to hear about your positive experience with Andrea. Her professionalism and dedication are truly exemplary, and we're delighted that her deep understanding and genuine commitment made a difference.

We're glad that Andrea's patience and clear communication simplified the process. We understand the stress and anxiety that can accompany financial difficulties, and it's gratifying to know that her positive attitude and support helped make your situation more manageable.

Thank you for recommending Andrea and our services. Your kind words inspire us to continue providing exceptional assistance to all our clients. If you ever need further support, please don't hesitate to reach out.

Warm regards,

Alleviate Financial Solutions

Jul. 24th, 2024

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Thomas Swift

I was having a problem and had several questions about my account. I spoke with two different account Managers before today. Neither seemed to understand what I was asking. They could not give me a clear answer. It was like they didn’t use the process themselves, no matter how many times I ask. I ask them to explain where a two thousand fee was coming form. The answer I got was that is was just an added fee, but they did not know why. Today I talked with Oscar and Alli. Finally I got the answers I was asking for. I now understand what is happening and why. They both gave me straight answer and made me understand everything. They both understood the questions and gave me the answer that made sense to me. Both Oscar and Alli deserve a gold star as far as I am concerned.

1 year ago

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Reply from Alleviate Financial Solutions

Thank you for taking the time to provide us with your feedback, Thomas.

We would like to express our sincere apologies for any inconvenience and appreciate you bringing this matter to our attention. We are glad that Oscar and Alli addressed your concerns and answered your questions. Thank you for taking the time to share your thoughts with us and for recognizing the excellent work of our representatives. Your feedback means a lot to us, and we are grateful for your support.

Mar. 13th, 2024

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Stephanie “STARBRIGHT” Wright Raleigh, NC

I am writing this review because I was very impressed when speaking to the representative. I've always been skeptical about receiving telemarketing calls. However upon speaking with the representative who was very professional and knowledgeable about what he was saying to the program. His honesty in answering my questions and concerns won me over and allowed me to move forward making an informed decision about the program. He provided me with information about the program and the benefits that fits my unique situation. Again his professionalism, honesty and the information he provided was the reason I decided to try the program.

1 year ago

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Reply from Alleviate Financial Solutions

Thank you, Stephanie, for taking the time to leave such a wonderful review! We understand the need to be cautious when answering calls, but we're glad you took a chance on Alleviate. We're thrilled to have you on this journey with us and to have exceeded your expectations. Knowing that our representative's service is why you chose us is heartening. We appreciate your kind words and want to welcome you to the Alleviate family!

Feb. 13th, 2024

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Michelle Thomas Anaheim, CA

I am impressed with the attention Alleviate account managers give to their clients. Chasanique is awesome! She was respectful and remained patient as I was gathering information. I feel valued as a client, and it really is a wonderful feeling to be a priority. I believe that they truly care about my situation, and it has been mentioned a few times that they are here for me. Chasanique showed compassion and understanding as I had a moment of overwhelm. I was calm because her energy was calm and pleasant. I believe Alleviate is a wonderful company to help remedy unpleasant circumstances. I know the account managers are of top quality. She gave me comfort to know this is going to work. She solved my 3 minutes of madness for a solution I saw to be an issue. Actually, NO ISSUE. Yay! If you need financial solutions to credit debt. Just stop and call Alleviate. You will be glad you did.

2 years ago

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Reply from Alleviate Financial Solutions

Dear Michelle,

We are thrilled to hear about your excellent experience with Chasanique and we are glad to have exceeded your expectations. We sincerely appreciate you taking the time to leave a positive review and a wonderful recommendation. It means a lot to us!

We are happy you chose our services to help you overcome your debt and achieve financial freedom. We are committed to participating in your journey towards a brighter financial future.

Thank you once again for sharing your experience with us. We look forward to continuing to serve you.

Nov. 7th, 2023

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Jennifer Thompson Greensboro, NC

Hey hey Maria, thanks for your call today. You kind of put me a release everything sounds so simple and easy and just talking to you today dear make it a lot easier and I appreciate that. Thank you for sending the email to reset up my portal just making things so easy but I forget a lot and I will keep up with my emails among yeah my password and I will definitely send in my other paperwork. That should be filed an enjoyed talking to you today. paperwork that should be filed an enjoyed talking to you today. I feel a whole lot better cause when I get these phone calls it stresses me out thank you I’m just damn make me smile and giggle and waterfall was awesome stress relief thank you and yeah I’ll continue to keep up the good work and what you doing I appreciate you thanks bye-bye

2 years ago

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Reply from Alleviate Financial Solutions

Jennifer,

Thank you so much for taking the time out of your day to leave a review and recognizing our rep for a job well done! We are so grateful for your kind words and we are thrilled to hear that you had a positive experience. Thank you again for your support and for choosing our company.

Sep. 27th, 2023

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William Jones Santa Rosa, NM

So far all of Alleviate's Financial Advisors have been friendly and very easy to talk too. I had a resolvable issue, and had the pleasure of speaking with Julio Jay C on 9/13/23. Jay was able to start the process to correct the error. Jay was extremely friendly, and made the process to resolve my issue quickly. We further went over my Welcome Package, with Jay explaining and answering all of my questions. Pt. was supportive, and relieved much of my anxiety. I started to go through this same debt consolidation company earlier this year, but then I "chickened out". I reapplied, understanding the process better with all of the financial advisors I have worked with, both to resolve an error, and to fully explain the debt consolidation process. Jay did an excellent job, further alleviating my anxiety about creditors. So far, I would highly recommend this debt consolidation program to anyone in my same circumstance, with increasing debt, and never, ever seeming to catch up. I strongly believe I can again be debt free in 4 years or less. My monthly payment to Alleviate, is almost $150.00 less than my payments. Thank you Alleviate Financial Solutions. William Jones, 9/13/23

2 years ago

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Reply from Alleviate Financial Solutions

William, thank you so much for taking the time out of your day to leave a review! We're grateful that you gave us another chance to resolve your debts. Thank you for your recommendation and for recognizing our rep on a job well done. We greatly appreciate your feedback.

Sep. 15th, 2023

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Pat Grimm Tirana, TR

I have been working with Alleviate Financial Solutions (AFS) since May of 2023. They have great customer service and created a debt plans that work with my budget. They helped me come up with definitive solution to alleviate all of my credit card debt and take away some stress. They have monthly reviews that go over my current status and help me understand the way forward and where I'm at. I had an awesome review this month with my account expert, Maria V, who is very knowledgable and listens to what I have to say. They're real compassionate people who care about my situation. Maria was an absolute pleasure to work with this evening! We discussed my account in detail to make some positive adjustments for some of my accounts to ensure we're on track to becoming credit card debt free! Thank you Maria! You were more than helpful tonight. I definitely recommend this company if you're stressed out and constantly worried about who to pay or how are you going to do it next. It is a process, but if you stick to the process and plan AFS lays out for you it gets better. This has helped build my confidence knowing that someone has my back so I can go on with life!

2 years ago

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Reply from Alleviate Financial Solutions

Patrick, thank you so much for your glowing and thorough review! We strive to provide great service with compassion and we're delighted to hear we did so. Thank you for recognizing our rep on a job well done. We truly appreciate your kind words.

Sep. 15th, 2023

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Christine Aquino Los Angeles, CA

First waited almost an hour thinking this is not a company that say they can help but not. It is too soon to tell which from start to now 5 months not much of concern and help. For each month I called or they called and I talk to them and I told him about one of the bills was wrong. No one corrected it no one even bothered to letting me know a few other things in the correct way. Well this month doing my monthly call. Today’s agent she was very very much excellent. She listened to me very well as what was not done and what I didn’t have in the right way. Any way she was so helpful and showed the concern of an agent. Knowing how to explained things better corrected few things. As well as other helpful things that I needed. She is a 💯 percent top agent that show her kind of work related. It’s only 5 months to soon to rate company but today was was a concerned. Thank you for assisting me even for making me laugh smile with few tears of faith.

2 years ago

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rufus arthursr Burke, VA

Working with the representatives at Alleviate Financial Solutions has been an amazing experience for us. After hearing so much static about unsavory practices of companies that work with clients to get debt relief I/we were skeptical at first but, the way anyone we spoke with handled any and all of our concerns, took away all doubts. I do not know about any other companies and how they deal with their clients but, I do know that I trust Alleviate completely and I would and will recommend their services to anyone I know who need this kind of assistance and support! Thank you Alleviate Financial Solutions for your client support representatives who always make us feel like we are the most important clients every time we called, no matter how small or large we believed the situation we were calling about was!

2 years ago

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Crystal Joyner High Point, NC

Spoke with Linda L. today regarding an account that was getting ready to go to collection and/or force me to close my bank account. She provided me with complete knowledge and understanding as to what my issue was and then worked expeditiously to meet a due date before action was taken. She removed all of my anxiety during this entire process and was professional yet understanding and extremely helpful to my issue. The matter was resolved to my complete satisfaction and it was all due to Linda L today. Lastly, Linda represented Alliviate with expertise and customer satisfaction. Sincerely , Patricia B March 9, 2023

2 years ago Edited March 13, 2023

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James Fort Worth, TX

I had what I thought was a simple issue to resolve-to add an eligible creditor to my account that the first person I spoke with at Alleviate said they would enter and the debt was eligible and to just email a copy of the latest statement-which Idid immediately. So a week later, the creditor was not added, I called the original person back, and they said to contact my newly assigned account manager. I spoke with her, she said to upload it or email to the help email. I received correspondence several times advising the debt was not eligible. I could not accept that, as one credit card from the same finance company creditor was accepted, so why not this one? I was provided all kinds of non-sensible ideas on why the creditor was not added-none of it made sense. I called again and got Gary. He UNDERSTOOD immediately and was very professional, knowledgable, and kind. Gary got the credit card account added with no problem. Give this man a raise!

3 years ago

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Tammy

They're literally saving me from financial ruin and genuinely care about helping my family and I. I couldn't be more grateful for the opportunity this company has given me.

4 months ago

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Reply from Alleviate Financial Solutions

Tammy,

We couldn't be more grateful for the chance to support you and your family. Knowing that you've felt our genuine care and commitment means everything to us. We're honored to be on this path with you and can't wait to see how far you'll go.

Aug. 4th, 2025

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Frank Edwards

Jaqueline A, was refreshing to talk too! Her experience/guidance as well as her professionalism in addressing my questions via my account was "Very" refreshing indeed!

5 months ago

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Reply from Alleviate Financial Solutions

Thank you for your feedback, Frank!

So amazing to hear your conversation with Jacqueline was that refreshing. 😄Her experience and professionalism shine through and we'll be sure to pass this along to her! 🙌🏼

Jul. 7th, 2025

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Frank

I like the apportonity that Alleviate in helping with my finace. But feel a little apprehensive in the help to my solution to my issues, would like to see a faster discharge of my debts.

7 months ago

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Reply from Alleviate Financial Solutions

Thanks for taking a moment to share your thoughts with us, Frank.

We completely understand that this process can feel uncertain at times, especially when progress may not be as fast as you'd hope. We're grateful for your trust and glad to know you're feeling supported so far.

If you ever have questions or concerns, our client success team is here for you. You can reach us at (888) 879-9777, Mon-Fri, 6am-6pm PST. We’re always happy to help and look forward to connecting with you soon.

Apr. 14th, 2025

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Leroy Berry

The customer service rep, Monica was great. She made sure I understood the whole process of my debts being taken care of by them and also wanted to see if I had any questions.

7 months ago

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Reply from Alleviate Financial Solutions

We LOVE Hearing this, Leroy! Monica is one of those people who brings clarity and kindness into every conversation, and we're so glad she made you feel well cared for. Thank you for recognizing her hard work, we will make sure she sees this!

Apr. 14th, 2025

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James Huang

Mr. Christian was very polite and professional, patient and kind and understood client’ emotion and financial status. He was very supportive and kind. The payment process went very well.

8 months ago

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Reply from Alleviate Financial Solutions

James,

We’re so happy to hear the payment process went well and even happier Christian provided such a kind and patient experience! We truly appreciate you reaching and sharing your experience with us.

Apr. 4th, 2025

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Karen Taylor

Thanks to Eric D ! He was kind, courteous and helpful to me when inquiring about my progress through the Alleviate program. All of my questions were answered quickly and explained fully. I appreciate the level of customer service Alleviate delivers.

8 months ago

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Reply from Alleviate Financial Solutions

Karen,

Your review has absolutely made our day!

We’re so happy that Eric was helpful, kind, and courteous while answering your questions. It’s our mission to provide you with the best service possible, and we’re thrilled that you felt that way!

We truly appreciate your feedback and have shared this with Eric.

We can’t wait for our next interaction with you! 😊

Mar. 10th, 2025

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Adry Barreno

Eric D take care of me today, he sent me the information and explain to me how works the program. Great servicie, I'm more confident because I know I have a company help me with my finances and this difficult moment for me, I can keep in track all my transactions and I feel secure. Thanks. Adriana B.

9 months ago

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Reply from Alleviate Financial Solutions

Thank you for taking the time to leave us a review, Adriana!

We truly appreciate your feedback and are delighted to hear that Eric provided excellent service, making you feel comfortable about the process. We are grateful to assist you during this challenging time and appreciate your trust and support. 😊

We are here to support you every step of the way, from your first settlement to your last, and everything in between. If you have any questions or concerns, please feel free to reach out. We're always happy to help and look forward to our next interaction.

Feb. 19th, 2025

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Debbie Cornine

I’m very happy that I switched to this company for my financial help. I can tell that they have been working hard on my account and I’m so appreciative. And Eric was very helpful, knowledgeable and professional. Again, I’m very happy

9 months ago

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Reply from Alleviate Financial Solutions

We are so glad you're here and thrilled to hear that you are satisfied with the program, Debbie!

Thank you for taking the time to share your experience with us. We truly appreciate your review and your recognition of Eric's dedication to excellent service. We will pass along your feedback to Eric and the rest of our team, and we look forward to our next interaction. ☺️

Feb. 12th, 2025

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Alicia Love

Andrea with Alleviate was extremely friendly and easy to talk to. She was knowledgeable and answered my questions. She went through the necessary steps and explained everything thoroughly. Alleviate is very easy to work with and I highly recommend them!

10 months ago

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Reply from Alleviate Financial Solutions

Alicia,

Thank you for taking the time to leave such a thoughtful review! We are so happy you enjoyed your conversation with Andrea and are glad she was able to help and explained everything thoroughly. 🤗

We are always just a call away should any further questions arise.

Your recommendation truly means the world to us, and we look forward to our next interaction.

Feb. 4th, 2025

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Monica Almeida

Alleviate came into my financial woes at the right time. It has helped me get back control of my life and finances. The reps are all very helpful in directing and getting all your financial issues taken care of in a timely manner.

10 months ago

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Reply from Alleviate Financial Solutions

Monica,

We are incredibly thankful to be working with you and are thrilled to hear that you find our team helpful and supportive. It truly warms our hearts to know that we have assisted you in gaining control of your life and finances, as this is precisely what we aim to achieve. We will continue to be here for you every step of the way and sincerely appreciate your review.

Jan. 28th, 2025

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Dana Prowell

I did not know what to expect starting this process, but I was pleasantly surprised with my review of the program today. Very efficient and to the point. All my questions were answered. Left me feeling very positive about joining the program.

11 months ago

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Reply from Alleviate Financial Solutions

Dana,

Thank you so much for taking the time to share your thoughts with us!

We're thrilled you're here and are glad to have exceeded your expectations by answering all of your questions efficiently. We will be here for you every step of the way, so please don't hesitate to reach out with questions or concerns along the way.

Dec. 17th, 2024

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Glenda Rappe

Rick was awsome. He was very professional and knowledgeable. We went over my current contact information and he explained how to deal with calls. Where I am currently standing in the process. I appreciate all he had to offer. And of course if I have any questions to just call.

11 months ago

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Reply from Alleviate Financial Solutions

We’re absolutely delighted to learn about your amazing experience with Rick and truly appreciate you reaching out and sharing this with us, Glenda! 

We truly appreciate your feedback and want you to know that we’re here for you every step of the way. If you have any questions or just want to chat, don’t hesitate to reach out. We're always here to help!

Dec. 6th, 2024

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Ola Lisk

I've signed up with this company 6 months ago and been very happy with them. I like that the fact they stay in touch and keep you updated about all your accounts. The client portal is great and easy to use. Today I got a call from Rick Monterroso from Alleviate Financial Solutions, which was nice to hear the process on how well it's going and answer any questions I may have.

1 year ago

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Reply from Alleviate Financial Solutions

Ola,

We're thrilled you're satisfied with our program and have felt well-informed throughout the process! It’s great to know that the portal has been easy to navigate, and that Rick has been helpful along the way.

Thank you so much for sharing your experience with us. Please don’t hesitate to reach out for further assistance.

Nov. 11th, 2024

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Jewel Bigsby

Whenever u go into something without a recommendation or prior knowledge of it, ur skeptical. The company seems to be what they say they are, and Rain is wonderful! He told me he would call me back on a certain day and sure he did!, His customer service skills are excellent and on point! I only want to deal with him because now I feel I can trust him!

1 year ago

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Reply from Alleviate Financial Solutions

Jewel,

We completely understand the hesitation that can come with joining a new financial program, and we’re truly grateful for the opportunity to support you in reaching the debt-free future you deserve!

It’s fantastic that Rain provided such a great experience and followed up with you. Service is at the heart of what we do, and we’re thrilled that Rain embodied this commitment.

Thank you so much for your thoughtful review. We’re here for you every step of the way, so please don’t hesitate to call or message us if you ever need anything!

Nov. 1st, 2024

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Lucy Upsbaw

I am a brand new customer and I was very impressed by the representative. She was very professional, reassuring, and patient. If I had any questions she ensured I understood completely before we moved forward. Even if I received questionable information from her company she made sure I had correct information. I feel very relieved and grateful to be working with debt solutions to begin a new chapter in my life of debt free.

1 year ago

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Reply from Alleviate Financial Solutions

Lucy,

Your review made our day!

We're so grateful to have you on board and can't wait to embark on this debt-free journey together. We're thrilled that our representative took fantastic care of you, ensuring you understood the process and providing reassurance along the way.

It warms our hearts to know that we've brought you some relief because that's what we're here for! We'll be here for you every step of the way, from regular updates to settlement offers and everything in between. Please feel free to reach out if you need anything. Thank you so much for taking the time to leave such a thoughtful review.

Oct. 22nd, 2024

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Albert M.

My agent, Joarsy, was very polite and professional. He answered all of my questions and kept me informed on what was going on. He also verified my identity (which is important to me) and made sure my account was updated and I was informed on the current status. He helped me resolved my situation to satisfaction. Overall the call only took about 15 minutes and most of the time we were waiting on other folks to do their jobs. Great experience!

1 year ago

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Reply from Alleviate Financial Solutions

Albert,

Thank you so much for taking the time to share your fantastic experience with us! We're delighted Joarsy took great care of you and glad he resolved the situation to your satisfaction.

We truly appreciate your feedback and will pass this along to the team. Please feel free to contact us for further assistance.

Sep. 26th, 2024

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david osborne

I have been with them for a little under a year, already they have settled on most of my debt. Every person that I talk to is so kind, helpful and caring of my situation. They contact me every month to make sure that everything is as it should be, and that I am feeling good about the progress of my settlement progress. I would like to single out one employee, but they are all the best! Very professional, respectful, and most of all, kind. Thank You to all of the staff at Alleviate, my credit score is back on the rise!

1 year ago

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Reply from Alleviate Financial Solutions

David,

Thank you so much for taking the time to leave such a thoughtful and detailed review! We are committed to providing exceptional service, and it’s wonderful that you’ve felt well-informed and supported throughout your experience with our team. Your positive feedback means the world to us, and we’re thrilled that your recent experience met your expectations. We'll be sure to share your kind words with the team. Please feel free to contact us if you need anything.

Aug. 19th, 2024

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Susan C Fisher

I am thoroughly impressed and very thankful for the way Chas M. covered the material in the welcome packet from Alleviate Financial Solutions. She took great care to answer all my questions and was so patient and kind even when I interrupted her to ask her to repeat or explain something! Her knowledge of the program was very evident in the way she broke things down so I was able to fully understand it! I hope that if I ever have anything come up that I need to ask I will again be blessed to be connected with her!

1 year ago

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Reply from Alleviate Financial Solutions

We are thrilled that Chas provided exceptional care for you and exceeded your expectations by patiently and clearly answering your questions. We aim to provide excellent service and are delighted that this was your experience. Thank you for taking the time to leave a review, Susan! Please don't hesitate to contact us if you need anything.

Jun. 18th, 2024

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Faafouina Solomona

I found the two representatives to whom I was directed bother courteous and respectful. Andrea E. - who dealt with the main reason for my call - was polite, professional and thorough regarding my issue, and took the time to make sure I was clear with every step in the process. It’s good to know that you have excellent people working to help you out. Thank you Andre.

1 year ago

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Reply from Alleviate Financial Solutions

Faafouina,

Thank you for taking the time to provide us with an honest review! We are thrilled that Andrea provided you with a positive and respectful experience. We value your feedback and would love to hear from you again. Please do not hesitate to contact us if you need any further assistance, as we are always happy to help.

Apr. 26th, 2024

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Marikaye Dolson

I made a mistake with the company and I talked to Monica D. and she should get a raise and a plaque for being the most understanding , honest, pationate, person I have ever ❤️ ever had to deal with. She made sure she understood my situation and then she made sure I knew what do and to make sure I follow up on Monday because this is a weekend. I'm so blessed to have gotten her when I called. Please know you have a angel working for you. Thank you again for all your help Monica, bless your heart. Mary Dolson.

1 year ago

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Reply from Alleviate Financial Solutions

We are thrilled that Monica provided you with an exceptional and empathetic experience. Your feedback is highly appreciated. Monica is an invaluable team member, and seeing her being recognized for her outstanding work is fantastic. Thank you for taking the time to leave us a review, Marikaye!

Apr. 8th, 2024

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cyndi irons Porterville, CA

I called and talked to Felix and And after I talked to him, I was sure that I had done the right thing going through Alleviate He was very informative and answered all my questions I needed to know, and even told me some stuff that I didn’t know that I should do. I will meet Ben in the program couple months but so far I’ve been very satisfied. Send me another review in about six months and I’ll let you know.

1 year ago

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Reply from Alleviate Financial Solutions

Cyndi,

We are thrilled you felt confident about our program after speaking with Felix and glad you had a positive overall experience with us! Please do not hesitate to contact us with any questions or concerns during your journey. We are always here to help.

Mar. 6th, 2024

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Wendy M Faulkner Sarasota, FL

Hi my name is Wendy Faulkner. Jonathon was very professional, and at the same time very consoling, with my feelings. I felt Johnathan had true compassion, in which I felt very comfortable having your organization, take care of my financial debt Thank you in having trust in me! God Bless, Wendy M Faulkner Ps. Did not understand the second question? Jonathon did ask if I wouldn’t mind leaving a review, but he did not persuade me in anyway.

1 year ago

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Reply from Alleviate Financial Solutions

Hello Wendy,

We are delighted to hear that Jonathan provided you with a positive experience and that he handled your case with great compassion and care! It's fantastic that he made you feel comfortable about our program. Please don't hesitate to contact us with any concerns or questions you might have along the way. We appreciate your valuable feedback and your trust in our process.

Feb. 15th, 2024

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Laura Medina

Shauri was amazing she walked me through the process of uploading all documents. I’m. It that tech savvy and she was so patient with me. I told her I was scared and she reassured me that she would take care of getting my documents to legal and everything would be reviewed as soon as possible. Shauri was very compassionate. It’s hard enough to be going through this process and she made me feel that I could trust her.

1 year ago

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Reply from Alleviate Financial Solutions

Thank you, Laura, for taking the time to share your thoughts with us. We sincerely appreciate your feedback and are glad that Shauri was able to provide you with compassion and support. We understand that navigating a financial program can be daunting, but we are here to assist you every step of the way.

Feb. 9th, 2024