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Alleviate Financial Solutions

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8.3

Overall Score

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Pam Albert Houston, TX

Rick was a pleasure to speak to. He made me feel comfortable taking steps to help me in my financial journey. He also helped me feel less anxious and more confident that everything will be ok. I would definitely recommend !

1 year ago

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Reply from Alleviate Financial Solutions

Pam,

I'm glad to hear that your conversation with Rick has put you at ease about our program! If you ever have any concerns or questions in the future, please don't hesitate to reach out to us. We're here to help and happy to address any issues that may arise. Thanks again for your support and for choosing Alleviate!

Jan. 3rd, 2024

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Darrell Slaton San Jose, CA

Jessica E is very knowledgeable and patient. She answered my questions to my satisfaction. Her instructions were clear and understandable. I will look forward to working with her in the future on this venture.

1 year ago

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Reply from Alleviate Financial Solutions

Darrell,

Thank you for your review and for acknowledging the excellent service provided by our representative! We truly appreciate your kind words and are thrilled to hear about your positive experience with us. If you have any questions or concerns while on your journey, please don't hesitate to contact us.

Dec. 19th, 2023

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Linda Ware Goodyear, AZ

I learned so much from Anjelita L at Alleviate Financial Solutions about how the program works. I felt stressed-free about my debts after conversing with Anjelita L regarding my debts. Thank You

1 year ago

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Reply from Alleviate Financial Solutions

Linda,

We are thrilled to hear that you had a fantastic experience with Anjelita and that she was able to relieve your stress regarding the program! If you have any questions or concerns during your journey, please do not hesitate to contact us. We appreciate your support and thank you for choosing our company.

Dec. 18th, 2023

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Michael Cramer Lansing, MI

My wife and I are just starting our journey with Alleviate. The service we have received through our manager, Kala B, has been professional, efficient and very friendly. She's the best.

1 year ago

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Reply from Alleviate Financial Solutions

Michael, we are thrilled to hear that your experience with us has been great so far! If you have any questions or concerns while on your journey, please don't hesitate to contact us. We value your support and appreciate you choosing our company. Thank you!

Dec. 15th, 2023

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Scarlett Cornelius Yuma, AZ

I talked to Elizabeth W about delaying my start date and she was very helpful, polite and a pleasure to talk to. She helped me negotiate a new starting date and was quite helpful.

1 year ago

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Reply from Alleviate Financial Solutions

We're delighted to hear about your wonderful experience and glad Elizabeth accommodated your request! Please feel free to contact us with any other questions or concerns. Thank you so much for taking the time to leave a review, Scarlett!

Dec. 12th, 2023

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ARTELLIA DIXSON Tulsa, OK

The overall experience was very informative. Jay was very helpful and knowledgeable with all the questions that were discussed. Very patient with me and explained everything clearly.

1 year ago

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Reply from Alleviate Financial Solutions

We are thrilled to hear about your fantastic experience with Jay! Thank you for sharing your feedback, Artellia. If you have any questions or concerns during your journey, please feel free to contact us. We highly value your support and appreciate you choosing our company. Thank you!

Dec. 12th, 2023

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James Burmingham Weedsport, NY

I don't do 5 stars. I had a good phone call with Jay today. He explained the program well, and was more than able to answer any and all questions I had. He was very prepared for the call. I finished the call with a solid feeling that this was the best decision for me, and the correct company to work with.

1 year ago

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Reply from Alleviate Financial Solutions

James, thank you for sharing your positive experience with our representative! We are glad to hear that you feel confident in using our program and appreciate your feedback.

Dec. 6th, 2023

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Barbara Mohorn Jensen Beach, FL

Alleviate has been great and very helpful respectful and Professional, my most recent call with Chris was a great example I really appreciate all his help today. Thank you Chris

1 year ago

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Reply from Alleviate Financial Solutions

We are thrilled to hear about your positive experience with Chris and our team. Thank you for your feedback, Barbara, we are happy to help you!

Dec. 6th, 2023

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Debbie Cappel Covington, KY

Maria was very easy to work with. She explained the program completely, answered any questions clearly, and made us feel very good about our decision to use Alleviate Financial Solutions.

1 year ago

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Reply from Alleviate Financial Solutions

Thank you for taking the time to review our services and for recognizing the exceptional service provided by our representative, Debbie! We are grateful for your kind words and delighted to hear about your positive experience with us. If you have any questions or concerns during your journey, please do not hesitate to contact us. We value your support and appreciate your decision to choose our company. Thank you!

Dec. 4th, 2023

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Allison Taylor

Frank assisted me today in my welcome package. He was respectful, through, and answered any questions that I had regarding the financial process. I had a great customer service experience with him.

1 year ago

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Reply from Alleviate Financial Solutions

Allison, I am thrilled to hear that your experience with us has been positive and that you found our service great! If there's ever anything you're unsure of or have any questions about during your journey, don't hesitate to call us. We're always happy to help. Thank you for taking the time to leave us a review and share your positive experience. It means a lot to us!

Nov. 27th, 2023

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Patricia Norris Waldorf, MD

I had to submit some documentation on my account and I just got a new printer installed and was having trouble submitting to the portal. Diane was very helpful with giving me an email address to use.

1 year ago

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Reply from Alleviate Financial Solutions

Thank you so much for sharing your experience with us, Patricia! We appreciate your feedback and are glad to assist you.

Nov. 27th, 2023

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Tiffany Palomar

Julio was amazing at delivering the information and answered all my questions and made me feel very comfortable through this process. The service I have received was outstanding and definitely recommend.

1 year ago

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Reply from Alleviate Financial Solutions

Thank you so much for reviewing and recognizing our representative's excellent work. Your feedback is much appreciated, Tiffany!

Nov. 27th, 2023

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Teressa Harris

The gentleman was very informative I like that they call and give updates of what's going on and what to expect and not to expect everything seems to be okay as of right now thank you for your time.

1 year ago

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Reply from Alleviate Financial Solutions

Thank you for sharing your experience with us, Teressa! We appreciate your feedback and are glad to assist you.

Nov. 27th, 2023

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Jeffrey Lopez

Ricardo M knew what he was talking about. He explained everything in detail and answered my questions without thought. The company also follows up monthly and quick to respond to any questions through the portal or email.

1 year ago

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Reply from Alleviate Financial Solutions

Jeffrey, I'm delighted to hear that you had a positive experience with us and found our service to be great! Thank you for taking the time to leave a review. We greatly appreciate your feedback.

Nov. 13th, 2023

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Isboset Aceves Garden Grove, CA

Hi, this is Carlos, I am grateful to be working with Alleviate Tax Team, Maria has helped me understand the program and go through steps very easily and I appreciate that, thank you

1 year ago

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Reply from Alleviate Financial Solutions

Thanks for your review of Alleviate Financial Solutions! If you'd like to leave a review for Alleviate tax, Please feel free to do so, https://alleviatetax.com/get-started/

Nov. 13th, 2023

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Chris Fayman St Louis, MO

Only been with them for a month but everybody has been awesome. Knowledgeable and always have an answer so far for any questions I might have. If they keep up the same pattern moving forward I will be in good hands.

1 year ago

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Reply from Alleviate Financial Solutions

Chris, we are thrilled to hear that your experience with us has been great so far! If you have any questions or concerns while on your journey, please don't hesitate to contact us. We value your support and appreciate you choosing our company. Thank you!

Nov. 10th, 2023

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Bobby Daniels Redford, MI

I received the welcome package and got it explained as to what my obligations are what the company will do for me. I appreciate Bill professional knowledge and care that understand the journey thank you Bill

1 year ago

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Reply from Alleviate Financial Solutions

Bobby, welcome to the Alleviate family! Congratulations on taking your first step towards financial stability. We're thrilled to hear about your positive experience, and we appreciate your feedback. Please know that we are always available to help if you have any concerns or questions during your journey. Just give us a call, and we'll be happy to assist you.

Nov. 9th, 2023

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ALLEVIATE NC

I LIKE RICK AS BEE NING MY CUSTOMER SERVICE HE EXPIANE EVERYTHING WELL THAT I REALLY UNDERSTOOD AND LET ME KNOW THE DO'S AND DON'T AND I THANK YOU RICK IF ANYTHING COMES UP I WILL COMTACT YOU

1 year ago

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Reply from Alleviate Financial Solutions

Thank you for your review and for acknowledging the great service provided by our representative! We truly appreciate your kind words and are pleased to hear about your positive experience with us.

Nov. 6th, 2023

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Brenda eaves Gulfport, MS

So far I am very pleased with the knowledge of the alleviate staff. They have been and are continuing to help me with getting debt free and I greatly appreciate their efforts.

1 year ago

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Reply from Alleviate Financial Solutions

Brenda, I'm glad you have had a positive experience with our service so far! If you have any questions or need clarification during your journey, please don't hesitate to call us. We're always happy to assist you.

Thank you for taking the time to leave us a review and sharing your positive experience. It means a lot to us!

Nov. 6th, 2023

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Evelyn Love GA

I received a phone call from Christina today. She was very nice and professional. She explained everything in a way that understood what was happening with my account and I was very happy with that!

1 year ago

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Reply from Alleviate Financial Solutions

Evelyn,

We are delighted to hear about your positive experience with our representative!

Thank you for taking the time to share your feedback with us by leaving a review. Your feedback is invaluable to us, and we truly appreciate it.

Nov. 2nd, 2023

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Kevin Hicks Little Rock, AR

This is such a great service for my financial situation. Maria V has been very helpful with myself and my finances I would recommend this to any adult struggling with harassing creditors and debt.

1 year ago

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Reply from Alleviate Financial Solutions

Thank you, Kevin, for taking the time to leave such a wonderful review and recommendation!

We are delighted that you chose our services to help you overcome your debt and achieve financial freedom. We are excited to be a part of your journey towards a brighter financial future.

Oct. 31st, 2023

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Vivienne Francis Tulsa, OK

Michael L was not only courteous and knowledgeable, but was truly caring and kind. I felt like I was talking to a close friend. He gave me more information that was helpful. Hope he always endeavour to do that with everyone.

1 year ago

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Reply from Alleviate Financial Solutions

Vivienne, I am so glad you had a positive experience with our representative!

Thank you for sharing your feedback with us! We appreciate your kind words and look forward to participating in your journey toward a bright financial future.

Oct. 31st, 2023

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SunFlower Dallas, TX

I like how they fight for people. Most people get loans and don’t even realize the long term effect, but it’s great to have a company who will fight on your behalf instead of being stuck.

1 year ago

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Reply from Alleviate Financial Solutions

Thank you for taking the time to leave a review! Your feedback is greatly appreciated and we're delighted you chose us to resolve your debt.

Oct. 30th, 2023

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Shelby Baker Lawton, OK

So far the company has been supportive and walking me through the process of what to expect for my financial freedom journey. It is nice knowing that I don’t have to go through this alone.

1 year ago

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Reply from Alleviate Financial Solutions

Shelby,

This is great news!

We are thrilled to hear that you had a great experience with our financial program. We understand that navigating a new program can be challenging, but we have a proven process in place to guide you towards financial freedom. If you ever have any questions or concerns during your journey, please don't hesitate to reach out to us. We appreciate your feedback and look forward to helping you achieve your financial goals.

Oct. 27th, 2023

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Mitch Duncan New York, NY

He did a fine job and was very kind. The call was identical to my call 30 days ago. It’s a little tedious to go through again but I understand it is required as part of the program.

1 year ago

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Reply from Alleviate Financial Solutions

Mitch, thank you for taking the time to leave a review! Your feedback is greatly appreciated.

Oct. 26th, 2023

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Kchamber1955

Ceecee was very helpful, patient, knowledgeable, informative and a pleasure to work with . She is a true asset to Alleviate Financial Solutions and I hope she gets a commendation for her fine work and professionalism.

1 year ago Edited January 10, 2024

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Reply from Alleviate Financial Solutions

Thank you for taking the time to leave a review! Your feedback is greatly appreciated.

Oct. 23rd, 2023

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Angelo Alford Jackson, MS

I would like to thank Ms Maria V,, she really did a super good job helping me with the information I was looking for, she took her time and went over everything with me,, a really appreciate her help

1 year ago

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Reply from Alleviate Financial Solutions

Angelo,

Thank you very much for leaving a review!

We are thrilled to hear that our representative took the time to address your concerns with a great deal of patience and care. We truly appreciate your feedback and are pleased to have provided you with excellent service.

Oct. 18th, 2023

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Angel Flores Woodway, TX

I’m very happy with the service I was provided! The representative told me everything that I needed plus information that I was need to be aware of. I’m confident that Alleviate will help my overall financial goals.

1 year ago

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Reply from Alleviate Financial Solutions

Angel,

We're thrilled to hear that you had a positive experience with us!

By following our tried and tested process, we are confident that we can help you achieve the financial freedom that you deserve. We appreciate your trust in us and thank you for taking the time to leave a review.

Oct. 17th, 2023

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Shirelle Jordan

Rick was super awesome in providing all the information needed to succeed in the program. He made my husband and myself feel very comfortable and confident in what to expect and what needs to be done.

1 year ago

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Reply from Alleviate Financial Solutions

Thank you for reviewing and recognizing our rep for a job well done! It was so kind of you to share your experience, Shirelle.

Oct. 16th, 2023

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Francisco “Frank” Vasquez Weslaco, TX

I liked that Rick M took the time to alleviate all of my concerns and insecurities and reassured me of the process. He explained everything concisely and allowed me to interrupt him with my questions.

1 year ago

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Reply from Alleviate Financial Solutions

Thank you for reviewing and recognizing our rep for a job well done! It was so kind of you to share your experience, Francisco.

We're delighted to have provided great service and appreciate your feedback.

Oct. 16th, 2023

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Larry sumlin Huntsville, AL

I spoke with the Man today. He was such a pleased in person, very understandable, and great to talk to variable knowledgeable and stay on top of everything answer all my questions.

1 year ago

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Reply from Alleviate Financial Solutions

Larry,

We're delighted to hear of your great experience. Thank you so much for taking the time to leave a positive review!

Oct. 16th, 2023

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Michael MICHAEL Zamora Silver City, NM

Agent W was a great help! Alleviate should be proud to have people like him. Alleviate was the best investment for my situation. I highly recommend this company. They are great people!

1 year ago

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Reply from Alleviate Financial Solutions

Michael, Thank you so much for taking the time out of your day to leave a review and a glowing recommendation! We truly appreciate your business and feedback and we're delighted to hear that our rep was able to help you.

Oct. 2nd, 2023

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Rosa Arevalo El Monte, CA

I’d like to say Alleviate Financial Solutions representative, Felix G was great!! Took my matters into consideration and will continue to assist me. Very professional and helpful.

1 year ago

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Reply from Alleviate Financial Solutions

Rosa, thank you so much for taking the time out of your day to leave a review and recognizing our rep for a job well done! Your feedback is greatly appreciated and we're delighted to have provided great service.

Sep. 29th, 2023

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Jeanette Camp Lubbock, TX

They have been efficient in helping me to overcome my great indebtedness without the hassle of dealing with credit card companies that continue to jack up the interest while insisting on "minimum" payments.

1 year ago Edited March 15, 2024

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Reply from Alleviate Financial Solutions

Thank you so much for reviewing and recognizing our rep for a job well done! It was so kind of you to share your experience, Jeanette.

Sep. 29th, 2023

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Rick Howard MI

Ever since I started the program four months ago, I have been quite impressed by their company. Each month we go through a review of my account. They sincerely work with me and my interests in resolving my financial problem.

1 year ago

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Reply from Alleviate Financial Solutions

Welcome, Rick! Thank you so much for taking the time out of your day to share your thoughts! We are so grateful for your kind words and we are thrilled to hear that you had a positive experience. Thank you again for your support and for choosing our company.

Sep. 28th, 2023

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Babara Freeman LA

Julio was very personable and helpful. He explained everything very well and answered my questions. He went through the whole booklet with me and convinced me I was on the right track to financial freedom.

1 year ago

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Reply from Alleviate Financial Solutions

Welcome, Barbara!

Thank you so much for taking the time out of your day to leave a review and recognizing our rep for a job well done! Your feedback is greatly appreciated and we're delighted to have provided great service. Thank you again for your support and for choosing our company.

Sep. 27th, 2023

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Bob West Palm Beach, FL

At first I was really excited for this program. I've been on it for about 6 months now, and I'm not sure that I made the best decision. I was struggling really bad, there was just to many bills, and my balances did not seem to be going down at all. But now my credit is destroyed, and they want you to take a loan after 6 months, but because I had to stop paying all my bills my credit fell so low that the loans being offered (by recommendation from alleviate) Have been denied. I'm not sure if my credit will ever recover from this.

1 year ago

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Reply from Alleviate Financial Solutions

Bob,

Thank you so much for taking the time to leave a review and share your feedback. We truly appreciate your honesty and openness about your experience with us. Your feedback is incredibly valuable to us in our efforts to continually improve our services.

We would like to discuss your concerns, but unfortunately, we were unable to locate your account with the information provided in your review. If you could kindly send an email to reviews@alleviatefinancial.com with your contact information, we would be more than happy to give you a call to discuss and address your concerns. Thank you for your understanding and we really hope to hear from you soon.

Sep. 27th, 2023

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Fred Woodend Hemet, CA

Amanda thank you for your service and support and walk through “ you made it so comfortable and amazing personally you show through the phone!! Thank you once again you made my day “”

1 year ago

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Reply from Alleviate Financial Solutions

Fred, thank you so much for taking the time out of your day to leave a kind review and for recognizing our rep on a job well done! Your feedback is greatly appreciated and we're delighted to have provided great service.

Sep. 26th, 2023

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Betty Ranzy

Mr Jose D, was very helpful in correcting a problem before it became an error. Due to quick communication with me, he saved me money, and I’m very thankful. Your client, Betty Ranzy

1 year ago

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Reply from Alleviate Financial Solutions

Betty, thank you so much for taking the time out of your day to leave a review and for recognizing our rep on a job well done! Your feedback is greatly appreciated and we're thrilled to hear of your positive experience.

Sep. 26th, 2023

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Dorita Y Paul Los Angeles, CA

Spike with Account Manager Destiny, she provided all the details on my account. No hidden fees, one monthly payment and very open communication with client and customer. I already referred Alleviate to several people.

1 year ago

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Reply from Alleviate Financial Solutions

Thank you for reviewing and for recognizing our rep for a job well done! It was so kind for you to share your experience, Dorita. Your feedback and referrals are greatly appreciated and we're delighted to have provided great service.

Sep. 20th, 2023

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Rick Queen Salisbury, NC

They were very informative on the debt process they walked me through each step they made sure I had all the information to be able to contact them and exactly what to do when creditors are calling

1 year ago

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Reply from Alleviate Financial Solutions

Thank you so much for taking the time out of your day to leave a review, Rick! We greatly appreciate your feedback.

Sep. 15th, 2023

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Maria Guzman

Ottmar E was very knowledgeable and specific on all the information and review given to me for my case. He was very informative, professional and helpful. Thank you, Maria Guzman

1 year ago Edited September 27, 2023

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Reply from Alleviate Financial Solutions

Maria, thank you so much for your review and recognizing our rep on a job well done!

Sep. 15th, 2023

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Lori Roach Rutherfordton, NC

I have just started with them. They have been very nice friendly and helpful. They do not make you feel bad for being in the situation you are in. They are very in cougraging. They did send me this review, however, I was not made felt to do it.

1 year ago

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Reply from Alleviate Financial Solutions

Welcome, Lori! Thank you so much for your kind words. We understand how unpredictable life can be. We're grateful that you chose us to resolve your debts and we greatly appreciate your feedback.

Sep. 15th, 2023

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David Lohman Robert Lee, TX

The representative was quick, on point, clear, and concise. He covered all points without be excessive verbiage. He kept the conversation down to the minimum needed and not waste my time. Great job.

1 year ago

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Reply from Alleviate Financial Solutions

Thank you for your feedback, David! We greatly appreciate you taking the time to review us and rate us 5 stars! Thank you also for recognizing our rep on a job well-done.

Sep. 14th, 2023

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Rosalyn Bolds Clinton Township, MI

Rick was very informative and helpful and made me feel very secure in helping me with my financial situation. He went above and beyond my expectations. He is AMAZING in his commitment to help anyway possible.

1 year ago

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Reply from Alleviate Financial Solutions

Thank you so much for your kind words, Rosalyn! We truly appreciate your taking the time to review us and rate us 5 stars! Thank you also for recognizing our rep on a job well-done.

Sep. 14th, 2023

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Grizel Darwin San Antonio, TX

Allivate Financial Solutions Representative Maria R was very friendly, helpful, and patient while helping me set up my account. She reviewed and updated my account. I appreciate all she did during our call.

1 year ago

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Reply from Alleviate Financial Solutions

Grizel, thank you so much for taking the time out of your day to leave a review and recognizing our rep for a job well done! Your feedback is greatly appreciated and we're delighted to have provided great service.

Oct. 5th, 2023

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Brina Morris Redding, CA

Michael was very informative and answered all my questions. He took the time needed to alleviate my concerns. He was professional polite and knowledgeable about the program. I feel much more comfortable after doing my monthly review with Michael.

1 year ago

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ATX91 Austin, TX

Alleviate, specifically working with Maria V has been great so far. I just enrolled in this program and I am hopeful it will work to get me out of financial hardship. Maria and others I have spoken to at Alleviate have been communicative and very thorough in their explanation of each step, what to expect, and timeline averages for results.

1 year ago

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Susan K Smith Boyne Falls, MI

Mr. Bill was very helpful when asking about the communication emails I was questioning. He was complete and with good explanations that I understood. He took good time and yet very thorough.

1 year ago

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Chad Goans Miami, FL

Everyone I have spoken to has been very helpful and very knowledgeable. If I miss their call and I call back and their is a long hold time automated system will save your place and they do call back in pretty quickly.

1 year ago