Name: Alleviate Financial Solutions
Rating: 4.9

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Scott Otero Phoenix, AZ

My account manager Yesenia was awesome. She explained the full process step by step and answered each question with knowledge. I was very comfortable with her and felt at ease with my decision. She was a breath of fresh air in a confusing situation.

2 years ago Edited October 11, 2022

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Sonia Perez Edinburg, TX

I like spoke to Felix today. He answered all my questions and sent me an email with the information I required to solve my concern. Additionally, he set up a time to follow u please with me to ensure my issue was fully resolved and nothing was pending.

2 years ago Edited March 6, 2024

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Gilberto Hobbs, NM

You lead and all I’m to do is follow and learn , I follow and learn and I hope to help someone else with this knowledge one day soon , ELVIS A , I want to , thank you,,personally you are one of the best reps. from anywhere I’ve enjoyed working with,, Thank you OG Davila

2 years ago

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maya Desire Columbia, MD

Alleviate is qhatvI call my Miracle. Perfect Customer service and a thorough process in helping solve debt concerns. My Account Officer Jorge R. made understanding the process super easy. The fact that the are compassionate is a blessing.

2 years ago

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Anray

Excellent customer service giving detailed and fast response.

2 months ago

Reply from Alleviate Financial Solutions

We aim to deliver excellent service and are so glad this has been your experience, Anray! Thank you very much for sharing.

Sep. 18th, 2024

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Taylor

Diamond was really helpful! Explained everything I needed to know!

2 months ago

Reply from Alleviate Financial Solutions

Taylor,

We're delighted that Diamond provided you with such a positive and informative experience! If you ever have any questions or concerns along your journey, please don’t hesitate to reach out. We're thrilled to have you with us and are always here to help.

Aug. 26th, 2024

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Juan Gonzalez

I just talk to Astrid and she explained everything I need to undarstand very good.

2 months ago

Reply from Alleviate Financial Solutions

Thank you for taking the time to leave a review, Juan! We're delighted Astrid explained everything with clarity and genuinely appreciate your feedback.

Aug. 22nd, 2024

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Rick

Rick Monterroso was very helpful. He explained everything to me as to how it works.

3 months ago

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Enrique Trujillo

The representative was knowledgeable and courteous. We resolved the matter quickly.

3 months ago

Reply from Alleviate Financial Solutions

We are delighted to have swiftly resolved the issue and are available for any further assistance you may need. Thank you for sharing your feedback with us, Enrique. We highly appreciate it!

Aug. 15th, 2024

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Beverly Tyson

Rick was very helpful and gave me a lot of information that I didn't have before.

3 months ago

Reply from Alleviate Financial Solutions

We're so glad you found Rick helpful and genuinely appreciate your feedback, Beverly! Thank you for taking the time to share your experience with us.

Jul. 31st, 2024

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David Clarke

Ms Andrea A. was most informative and reassuring in her response to my concerns and queries.

3 months ago

Reply from Alleviate Financial Solutions

David,

We are thrilled that Andrea addressed your concerns and questions in an informative and reassuring manner! Your feedback is greatly appreciated and will be shared with Andrea and our team.

If you have any further questions or need additional assistance, please don't hesitate to reach out. We're here to help!

Thank you for taking the time to review your experience.

Jul. 31st, 2024

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Patti CRONIN

My questions are answered quickly and with proper follow-up. Today I worked with Oscar who was very helpful.

4 months ago

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Christy Anderson

They are easy to work with and answered all my questions. This company was able to get Arvest where others couldn’t

4 months ago

Reply from Alleviate Financial Solutions

Christy,

We’re delighted that you’ve found us easy to work with! We’re pleased we could accommodate your request and want you to know we’re always here to help with any questions you may have.

Jul. 1st, 2024

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Gary Allen

Associates very well mannered explained it very well and made sure that if you had any questions you were free to ask

5 months ago

Reply from Alleviate Financial Solutions

Thank you for your review, Gary! We're thrilled that our team provided you with a positive experience. It's important to us that you feel comfortable asking questions. Please feel free to reach out if you have any further questions or need additional assistance.

May. 30th, 2024

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Keisha Thompson

He was understanding and knowledgeable to my questions and concerns . He also informed me of my future options and increase my faith in the program.

6 months ago

Reply from Alleviate Financial Solutions

Thank you for taking the time to leave a review, Keisha! We're thrilled that our representative answered your questions with great care. Your feedback is genuinely appreciated. Please don't hesitate to contact us for further assistance.

May. 22nd, 2024

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George

Very helpful, everyone I have spoken to has been courteous and extremely informative with all information that I needed.

6 months ago

Reply from Alleviate Financial Solutions

We appreciate your review, George, and are glad our team was helpful! Thank you for your feedback.

May. 8th, 2024

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Amy Remington

Astrid was great and I enjoyed working with her on our account review. We are very happy with Alleviate and will share that with others.

6 months ago Edited May 8, 2024

Reply from Alleviate Financial Solutions

Thank you for reviewing and recognizing Astrid for a job well done! It was so kind of you to share your experience, Amy.

May. 7th, 2024

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Irine Hatch

She was very helpful and explained the changes to me. Also made sure I understood what my payment would be. Thank you all for your help

6 months ago Edited May 6, 2024

Reply from Alleviate Financial Solutions

Thank you for taking the time to leave a review, Irine! We're glad to help and greatly appreciate your feedback. Please don't hesitate to contact us for further assistance. We're happy to help!

May. 7th, 2024

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ALV-931693162

Patience, support, and was very knowledgeable when answering my questions. I was more prepared for this debt process. Left with a feeling of someone in my corner.

6 months ago

Reply from Alleviate Financial Solutions

Thank you for taking the time to share your experience with us! We are pleased that you felt supported during your interaction with us. We assure you that we will continue supporting you throughout your journey. If you have any questions or concerns, please do not hesitate to contact us.

May. 1st, 2024

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Unree Harrell

The great customer service I received!Jorge was excellent with answering my questions and making me feel valued as a client!

6 months ago Edited April 25, 2024

Reply from Alleviate Financial Solutions

We truly want to help and appreciate your positive review, Unree. Thank you for taking the time!

Apr. 25th, 2024

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Jennifer Sellers

Jaqueline was very pleasant to deal with. She took time to answer my questions and gave me additional information that was helpful also.

7 months ago

Reply from Alleviate Financial Solutions

Thank you for reviewing and recognizing Jacqueline for a job well done! It was so kind of you to share your experience, Jennifer.

Apr. 25th, 2024

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Julie Alderfer

Monica was beyond helpful and made everything make sense and I’m looking forward to not being as stressed out as I am with my bills

7 months ago

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Tallen Gabriel

The peace of mind I have since working with Alleviate is incredible. Highly recommend for anyone struggling with debt settlement

7 months ago

Reply from Alleviate Financial Solutions

We are thrilled to have provided relief and peace of mind, Tallen! Thank you so much for your kind words and recommendation.

Apr. 3rd, 2024

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Vicente Zarate

Alleviate still working with creditors they do inform me of all the process with the accounts so in my opinion I think there doing a good job..

7 months ago

Reply from Alleviate Financial Solutions

Thank you for sharing your thoughts, Vicente! We appreciate your kind words and are here to support you throughout your journey. Please feel free to reach out to us with any questions or concerns.

Apr. 1st, 2024

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michelle brady

Easy to start the process. Seems like it is going to be a little scary, but I believe them that they will help me through the process

7 months ago

Reply from Alleviate Financial Solutions

Michelle,

We understand that joining a new program can be nerve-wracking, but we are glad you reached out and took the chance. We're so happy it was easy to start the process and will be here to support you throughout your journey. Please feel free to let us know if you have any questions or concerns.

Mar. 26th, 2024

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Wilfredo Cardinez

I like their monthly follow-up on their clients. I could not give them a whole 5-star yet, because I'm still new with them and still getting to know them.

7 months ago Edited April 11, 2024

Reply from Alleviate Financial Solutions

Wilfredo,

We're thrilled you've had a positive experience with us and appreciate our periodic check-ins. Please don't hesitate to contact us with questions or concerns during your journey.

Apr. 11th, 2024

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Nadine Stephens Houston, TX

I like being contacted at least once a month.Being kept informed about what is happening with my account.I am very pleased so far

8 months ago

Reply from Alleviate Financial Solutions

Nadine,

Thank you for sharing your feedback. We're happy you have had such a positive experience so far! Our team is here to support you throughout your journey. Please don't hesitate to contact us with questions or concerns along the way.

Mar. 14th, 2024

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Gabriel kihiro Hutto, TX

Customer Service Rick M was very helpful and willing to go the extra mile to help with my questions and even addressed the questions that i didn't ask. Thank you Rick

8 months ago

Reply from Alleviate Financial Solutions

Gabriel,

We appreciate you taking the time to review and recognize our representative, Rick, for his excellent service. Thank you for sharing your positive experience with us!

Mar. 14th, 2024

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Jeramy C Langston Houston, TX

So far everyone I have spoken to at Allieviate have been super helpful and friendly. I feel like they really care about their customers!!

8 months ago

Reply from Alleviate Financial Solutions

Jeramy,

We are thrilled you had a positive and friendly experience with us! Our team is here to support you every step of the way, so please do not hesitate to reach out if you have any questions or concerns.

Mar. 13th, 2024

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Dawn Williams

The only issue I had was it was a little hard for me to understand with her accent. But Iam terrible with accents so probably not her fault

8 months ago

Reply from Alleviate Financial Solutions

Dawn, thank you for taking the time to leave a review. Your feedback is greatly appreciated.

Mar. 5th, 2024

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Sonny Thompson Brentwood, CA

Today I had a wonderful conversation with Your of your representatives. His name was Charlie. He was very helpful and enjoyed to talk to.

8 months ago

Reply from Alleviate Financial Solutions

We're thrilled that Charlie provided a wonderful and helpful experience! We are grateful for your feedback, Sonny.

Mar. 5th, 2024

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Nicole Spruell Marrero, LA

I appreciate how she was polite and her willingness to assist. I had one bad experience with Alleviate and truly do not want that again. She was very positive and courteous.

9 months ago

Reply from Alleviate Financial Solutions

Nicole,

We are very sorry for any inconvenience caused by your past negative experience. We are grateful for your feedback and happy our representative provided you with a positive and helpful experience.

Feb. 21st, 2024

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Annie MaGee Lincoln, NE

Hannah M was kind and patient, and helped so much, answered all of my questions honestly and succinctly. Thank you so much, Hannah, for guiding me through the process.

9 months ago

Reply from Alleviate Financial Solutions

Annie,

Thank you so much for taking the time out of your day to share feedback! Your kind words mean a lot to us, and we are thrilled Hannah addressed your concerns with patience and care. We are committed to supporting you throughout your journey, so please don't hesitate to contact us if you have any questions or concerns.

Feb. 20th, 2024

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Katherine M Grant Lakewood, CA

Rick was very professional and knowledgeable. He explained everything clearly so I was able to understand. He gave me time to ask questions if I needed to.

9 months ago

Reply from Alleviate Financial Solutions

Katherine,

We appreciate you taking the time to review and recognize our representative, Rick, for his excellent service. Thank you for sharing your positive experience with us!

Feb. 2nd, 2024

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Richard Gilliland Houston, TX

They really ate a great company to work with. They take their time and answer any and all questions to make sure you understand what you are getting in to from the start.

9 months ago

Reply from Alleviate Financial Solutions

Richard,

Thank you so much for sharing your positive experience with us! We genuinely appreciate your feedback and are thrilled to have you on this journey.

Feb. 1st, 2024

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Kay Yotter Jeffersonville, IN

Everyone I have spoken to has been very helpful. I have never felt judged for my financial problems. I spoke with Hendrick today and he was wonderful.

9 months ago

Reply from Alleviate Financial Solutions

Kay, thank you for your honest review. We understand the importance of providing non-judgmental support and are thrilled to have given you a wonderful experience.

Feb. 1st, 2024

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Rachel

The Alleviate staff are very sincere when it comes to serving their clients. They made me feel comfortable and confident with our set goals of working on our debt solutions.

9 months ago

Reply from Alleviate Financial Solutions

Thank you for your review, Rachel! We appreciate your kind words and are thrilled you feel comfortable and confident with our services. We look forward to helping you achieve your financial goals.

Jan. 26th, 2024

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Tiffany Jones Jackson, MS

The representative was attentive, patient, and very explanatory. She made sure I was comfortable and all my questions were answered. Looking forward to being debt free again!

10 months ago

Reply from Alleviate Financial Solutions

Thank you very much for taking the time to share your thoughts, Tiffany! We greatly appreciate your kind words and are pleased to hear that our representative was able to address your concerns with patience and care. We are excited to be a part of your journey towards a prosperous financial future.

Jan. 25th, 2024

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Sheri Anderson Sapulpa, OK

This was so easy to do. I did it in the comfort of my home. The people were easy to understand and were very helpful. I’m so glad that I reached out to them for help.

10 months ago

Reply from Alleviate Financial Solutions

Thank you for taking the time to write a review, Sheri! We are thrilled to hear that you had a positive experience with us and that you chose Alleviate to help you with your debt. We are excited to be part of your journey toward a brighter financial future.

Jan. 18th, 2024

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maria guerra Hialeah, FL

My Advisor was spectacular . Some spoken , empathetic , great listener and very professional . Just what I need during this hardship I’m experiencing .

10 months ago

Reply from Alleviate Financial Solutions

Maria, I am so glad you had a positive experience with our representative and found our service excellent! We value empathy as one of our core values, and it's great to see that it was reflected in your experience with us. Thank you for your kind words and your feedback. We genuinely appreciate it.

Jan. 18th, 2024

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Michael Daley New York, NY

Amanda was very good at making me feel good about AFS understanding all the benefits that are available thanks to her i feel good about becoming dept free

10 months ago

Reply from Alleviate Financial Solutions

Michael, thank you for sharing your feedback and leaving a positive review! We are glad that you chose our services to help you overcome your debt and achieve financial freedom. We are excited to be a part of your journey towards a brighter financial future.

Jan. 12th, 2024

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Tony Fox Mobile, AL

So far they have been easy to understand they helped me understand alot. They went through the entire process step by step and made sure I understood everything.

10 months ago

Reply from Alleviate Financial Solutions

Tony, we are thrilled to hear that your experience with us has been great so far! If you have any questions or concerns on your journey, please contact us. Thank you so much for taking the time to share your feedback with us.

Jan. 11th, 2024

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Darrin Whisnant Ocean Isle Beach, NC

This company has been great so far! Jessica was kind, very knowledgeable and answered all my questions. Great experience and customer service. Thanks.

10 months ago

Reply from Alleviate Financial Solutions

Darrin, we are thrilled to hear that your experience with us has been great so far! If you have any questions or concerns on your journey, please contact us. We value your support and appreciate you choosing our company. Thank you!

Jan. 9th, 2024

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David Hammond Oklahoma City, OK

I just started this program and I believe it is the right choice for me. Also, I spoke with Andrea to explain open enrollment to me, and she did an excellent job.

10 months ago

Reply from Alleviate Financial Solutions

David,

We are thrilled to welcome you to the Alleviate family and congratulate you on taking the first step towards achieving financial stability! We appreciate you taking the time to share your thoughts with us. It was great to hear about your positive experience with Andrea, and we are excited to be a part of your journey towards a brighter financial future.

Thank you for choosing Alleviate, and we look forward to helping you achieve your financial goals.

Jan. 8th, 2024

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Ruben Devibar Delano, CA

Your positive attitude and willingness to go the extra mile for customer is appreciated. Demonstrated professionalism which helped us feel confident about the company.

10 months ago

Reply from Alleviate Financial Solutions

Ruben,

We are thrilled to hear that you are feeling confident about the program after speaking with our representative! Thank you very much for taking the time to share your experience with us. If you have any questions or concerns during your journey, please do not hesitate to contact us.

Jan. 3rd, 2024

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Susan Corthen Indianapolis, IN

Both representatives were very thoughtful and polite. Everything was explained very clearly to where it was understandable and little questions needed to be asked about.

10 months ago

Reply from Alleviate Financial Solutions

Susan, we are thrilled to hear that your experience with us has been great so far! If you have any questions or concerns while on your journey, please don't hesitate to contact us. We value your support and appreciate you choosing our company. Thank you!

Jan. 2nd, 2024

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Rick Miller Peoria, AZ

My reps name was Diamond and she was very professional and friendly and provided me with all the information I needed. Great experience so far with this company

11 months ago

Reply from Alleviate Financial Solutions

Rick, I am thrilled to hear that your experience with us has been positive and that you found our service excellent! Feel free to call us if there's ever anything you need clarification or have any questions about during your journey. We're always happy to help. Thank you for taking the time to leave us a review and share your positive experience. It means a lot to us!

Dec. 15th, 2023

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Marianne Jackson Hot Springs, AR

Omar was very helpful and answered all my questions. He was very knowledgeable about your company and tried his best to ease my concerns and worry about a bad credit rating.

11 months ago

Reply from Alleviate Financial Solutions

We are pleased to hear that Omar addressed all of your questions and alleviated your concerns about the program! We understand that navigating a new program can be difficult, but we have a proven process to guide you toward achieving financial freedom. If you have any further questions or concerns, please do not hesitate to contact us. We appreciate your feedback and are excited to assist you in reaching your financial goals, Marianne.

Dec. 7th, 2023

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Alice Holohean

The service agent was excellent. I am just frustrated by the overage costs before settlement.’ This is an industry standard so there is not much I can do. I’ll just buck up and pay the fees.

11 months ago Edited February 26, 2024

Reply from Alleviate Financial Solutions

Thank you so much for taking the time out of your day to share your thoughts, Alice! We genuinely appreciate your kind words and are happy that our rep handled your case with fantastic care. Thank you again for your support and for choosing our company.

Dec. 4th, 2023

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gil henshall

Too long in between updates supposed to be every 30 days.

1 month ago

Reply from Alleviate Financial Solutions

Thank you for reaching out, Gil.

We apologize for any inconvenience you’ve experienced and will be reaching out to you soon to discuss this further as well as any other concerns you may have.

We truly appreciate your feedback and look forward to speaking with you soon.

Oct. 3rd, 2024