Name: Alleviate Financial Solutions
Rating: 4.9

star star star star star

Sonia Perez Edinburg, TX

I like spoke to Felix today. He answered all my questions and sent me an email with the information I required to solve my concern. Additionally, he set up a time to follow u please with me to ensure my issue was fully resolved and nothing was pending.

2 years ago Edited March 6, 2024

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Gilberto Hobbs, NM

You lead and all I’m to do is follow and learn , I follow and learn and I hope to help someone else with this knowledge one day soon , ELVIS A , I want to , thank you,,personally you are one of the best reps. from anywhere I’ve enjoyed working with,, Thank you OG Davila

2 years ago

star star star star star

maya Desire Columbia, MD

Alleviate is qhatvI call my Miracle. Perfect Customer service and a thorough process in helping solve debt concerns. My Account Officer Jorge R. made understanding the process super easy. The fact that the are compassionate is a blessing.

2 years ago

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Taylor

Diamond was really helpful! Explained everything I needed to know!

2 months ago

Reply from Alleviate Financial Solutions

Taylor,

We're delighted that Diamond provided you with such a positive and informative experience! If you ever have any questions or concerns along your journey, please don’t hesitate to reach out. We're thrilled to have you with us and are always here to help.

Aug. 26th, 2024

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Julie J

The representative was very knowledgeable, kind and helpful.

2 months ago

Reply from Alleviate Financial Solutions

We aim to provide excellent service and are delighted you've had positive experiences with our team! Thank you for sharing, Julie.

Please feel free to contact us for further assistance. We're happy to help!

Aug. 21st, 2024

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James Nolin

I'm new but so far everyone I've talked to has been a great help.

2 months ago

Reply from Alleviate Financial Solutions

We're thrilled that you've had a great experience, James! We're always here if you need anything and appreciate your feedback. Thank you for sharing your experience with us.

Aug. 15th, 2024

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Semaj Cason

Friendly and informative, also super polite and respectful, Thank you Amanda.

2 months ago

Reply from Alleviate Financial Solutions

Semaj,

We're so glad Amanda provided a wonderful experience and genuinely appreciate your feedback! Thanks for sharing.

Aug. 15th, 2024

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Justin Webb

So far everything is good. Only been working with them for a couple weeks.

2 months ago

star star star star star

Beverly Tyson

Rick was very helpful and gave me a lot of information that I didn't have before.

3 months ago

Reply from Alleviate Financial Solutions

We're so glad you found Rick helpful and genuinely appreciate your feedback, Beverly! Thank you for taking the time to share your experience with us.

Jul. 31st, 2024

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David Clarke

Ms Andrea A. was most informative and reassuring in her response to my concerns and queries.

3 months ago

Reply from Alleviate Financial Solutions

David,

We are thrilled that Andrea addressed your concerns and questions in an informative and reassuring manner! Your feedback is greatly appreciated and will be shared with Andrea and our team.

If you have any further questions or need additional assistance, please don't hesitate to reach out. We're here to help!

Thank you for taking the time to review your experience.

Jul. 31st, 2024

star star star star star

Benita

New client, so far I am impressed with the compassion and understanding I have been shown.

3 months ago

Reply from Alleviate Financial Solutions

Thank you so much for your kind words, Benita! We're delighted that you're impressed with the compassion and understanding you've experienced. We look forward to continuing to provide you with excellent service! Welcome aboard.

Jul. 19th, 2024

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CC D

Monica D customer service was amazing and unbelievable. If could give 10 stars I would.

3 months ago

Reply from Alleviate Financial Solutions

Thank you so much for your positive feedback, CC! We truly appreciate your kind words and are so glad you had a great experience with Monica. We strive to provide the best service and are delighted to hear that we succeeded.

Jul. 15th, 2024

star star star star star

daniel christofori

The onboarding process was simple and to the point. Can’t wait to be debt free!

3 months ago

Reply from Alleviate Financial Solutions

Thank you for your feedback, Daniel! We're delighted to hear that the onboarding process was straightforward. We look forward to supporting you on your journey toward a debt-free lifestyle!

Jul. 12th, 2024

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Christy Anderson

They are easy to work with and answered all my questions. This company was able to get Arvest where others couldn’t

4 months ago

Reply from Alleviate Financial Solutions

Christy,

We’re delighted that you’ve found us easy to work with! We’re pleased we could accommodate your request and want you to know we’re always here to help with any questions you may have.

Jul. 1st, 2024

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Gary Allen

Associates very well mannered explained it very well and made sure that if you had any questions you were free to ask

5 months ago

Reply from Alleviate Financial Solutions

Thank you for your review, Gary! We're thrilled that our team provided you with a positive experience. It's important to us that you feel comfortable asking questions. Please feel free to reach out if you have any further questions or need additional assistance.

May. 30th, 2024

star star star star star

Mario Trujillo

Ricardo was extremely helpful and very professional and he answered all my questions. Extremely helpful.

5 months ago

Reply from Alleviate Financial Solutions

Mario,

Thank you so much for your glowing review! We're thrilled to hear that Ricardo provided you with such excellent assistance. Our goal is always to deliver top-notch service and address all your questions. If you ever need further assistance, don't hesitate to reach out. We're here to help!

May. 15th, 2024

star star star star star

George

Very helpful, everyone I have spoken to has been courteous and extremely informative with all information that I needed.

5 months ago

Reply from Alleviate Financial Solutions

We appreciate your review, George, and are glad our team was helpful! Thank you for your feedback.

May. 8th, 2024

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Amy Remington

Astrid was great and I enjoyed working with her on our account review. We are very happy with Alleviate and will share that with others.

6 months ago Edited May 8, 2024

Reply from Alleviate Financial Solutions

Thank you for reviewing and recognizing Astrid for a job well done! It was so kind of you to share your experience, Amy.

May. 7th, 2024

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Irine Hatch

She was very helpful and explained the changes to me. Also made sure I understood what my payment would be. Thank you all for your help

6 months ago Edited May 6, 2024

Reply from Alleviate Financial Solutions

Thank you for taking the time to leave a review, Irine! We're glad to help and greatly appreciate your feedback. Please don't hesitate to contact us for further assistance. We're happy to help!

May. 7th, 2024

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ALV-931693162

Patience, support, and was very knowledgeable when answering my questions. I was more prepared for this debt process. Left with a feeling of someone in my corner.

6 months ago

Reply from Alleviate Financial Solutions

Thank you for taking the time to share your experience with us! We are pleased that you felt supported during your interaction with us. We assure you that we will continue supporting you throughout your journey. If you have any questions or concerns, please do not hesitate to contact us.

May. 1st, 2024

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Unree Harrell

The great customer service I received!Jorge was excellent with answering my questions and making me feel valued as a client!

6 months ago Edited April 25, 2024

Reply from Alleviate Financial Solutions

We truly want to help and appreciate your positive review, Unree. Thank you for taking the time!

Apr. 25th, 2024

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Jennifer Sellers

Jaqueline was very pleasant to deal with. She took time to answer my questions and gave me additional information that was helpful also.

6 months ago

Reply from Alleviate Financial Solutions

Thank you for reviewing and recognizing Jacqueline for a job well done! It was so kind of you to share your experience, Jennifer.

Apr. 25th, 2024

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Julie Alderfer

Monica was beyond helpful and made everything make sense and I’m looking forward to not being as stressed out as I am with my bills

6 months ago

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Tallen Gabriel

The peace of mind I have since working with Alleviate is incredible. Highly recommend for anyone struggling with debt settlement

7 months ago

Reply from Alleviate Financial Solutions

We are thrilled to have provided relief and peace of mind, Tallen! Thank you so much for your kind words and recommendation.

Apr. 3rd, 2024

star star star star star

Vicente Zarate

Alleviate still working with creditors they do inform me of all the process with the accounts so in my opinion I think there doing a good job..

7 months ago

Reply from Alleviate Financial Solutions

Thank you for sharing your thoughts, Vicente! We appreciate your kind words and are here to support you throughout your journey. Please feel free to reach out to us with any questions or concerns.

Apr. 1st, 2024

star star star star star

michelle brady

Easy to start the process. Seems like it is going to be a little scary, but I believe them that they will help me through the process

7 months ago

Reply from Alleviate Financial Solutions

Michelle,

We understand that joining a new program can be nerve-wracking, but we are glad you reached out and took the chance. We're so happy it was easy to start the process and will be here to support you throughout your journey. Please feel free to let us know if you have any questions or concerns.

Mar. 26th, 2024

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Wilfredo Cardinez

I like their monthly follow-up on their clients. I could not give them a whole 5-star yet, because I'm still new with them and still getting to know them.

7 months ago Edited April 11, 2024

Reply from Alleviate Financial Solutions

Wilfredo,

We're thrilled you've had a positive experience with us and appreciate our periodic check-ins. Please don't hesitate to contact us with questions or concerns during your journey.

Apr. 11th, 2024

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Nadine Stephens Houston, TX

I like being contacted at least once a month.Being kept informed about what is happening with my account.I am very pleased so far

7 months ago

Reply from Alleviate Financial Solutions

Nadine,

Thank you for sharing your feedback. We're happy you have had such a positive experience so far! Our team is here to support you throughout your journey. Please don't hesitate to contact us with questions or concerns along the way.

Mar. 14th, 2024

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Gabriel kihiro Hutto, TX

Customer Service Rick M was very helpful and willing to go the extra mile to help with my questions and even addressed the questions that i didn't ask. Thank you Rick

7 months ago

Reply from Alleviate Financial Solutions

Gabriel,

We appreciate you taking the time to review and recognize our representative, Rick, for his excellent service. Thank you for sharing your positive experience with us!

Mar. 14th, 2024

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Jeramy C Langston Houston, TX

So far everyone I have spoken to at Allieviate have been super helpful and friendly. I feel like they really care about their customers!!

7 months ago

Reply from Alleviate Financial Solutions

Jeramy,

We are thrilled you had a positive and friendly experience with us! Our team is here to support you every step of the way, so please do not hesitate to reach out if you have any questions or concerns.

Mar. 13th, 2024

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Dawn Williams

The only issue I had was it was a little hard for me to understand with her accent. But Iam terrible with accents so probably not her fault

8 months ago

Reply from Alleviate Financial Solutions

Dawn, thank you for taking the time to leave a review. Your feedback is greatly appreciated.

Mar. 5th, 2024

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Sonny Thompson Brentwood, CA

Today I had a wonderful conversation with Your of your representatives. His name was Charlie. He was very helpful and enjoyed to talk to.

8 months ago

Reply from Alleviate Financial Solutions

We're thrilled that Charlie provided a wonderful and helpful experience! We are grateful for your feedback, Sonny.

Mar. 5th, 2024

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Jd Cowles

I had a great conversation with Shauri S today, very helpful with my account. Still some issues but hopefully they will be resolved soon.

8 months ago

Reply from Alleviate Financial Solutions

Jd, thank you for taking the time to leave a review! Your feedback is greatly appreciated.

Feb. 20th, 2024

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Stan McClain Charlotte, NC

Pleasant dealing with Jorge at Alleviate Financial. Questions answered and issues addressed professionally. Thank you for a Class Act!

8 months ago

Reply from Alleviate Financial Solutions

Stan,

We appreciate you taking the time to review and recognize our representative, Jorge, for his excellent service. Thank you for sharing your positive experience with us!

Feb. 20th, 2024

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Fahmi

I like Alleviate team they are very helpful and they give an excellent service you get answers for any question you have .

8 months ago

Reply from Alleviate Financial Solutions

Thank you, Fahmi, for taking the time to leave a review! We sincerely appreciate your kind words and want you to know that we are always here to support you throughout your journey. Please don't hesitate to reach out to us if you have any concerns or questions along the way.

Feb. 16th, 2024

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Curtis W Morganton, NC

The representative explained everything in detail and always asked if I understood everything. Experience so far has been outstanding.

8 months ago

Reply from Alleviate Financial Solutions

We are thrilled that you had an excellent experience with us! Thank you for taking the time to provide feedback, Curtis. We appreciate it greatly.

Feb. 16th, 2024

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Don Gallagher Phoenix, AZ

Rick was very personable and kept me at ease. He answered any questions or concerns I had in a complete and concise manner.

8 months ago

Reply from Alleviate Financial Solutions

We're delighted that Rick put your mind at ease by concisely answering your questions. Thank you for sharing your positive experience, Don!

Feb. 15th, 2024

star star star star star

Robert Pierson Indianapolis, IN

Amazing customer service. Her attitude and knowledge was the best ever. I will return when I'm finally stable because of Reagan.

8 months ago

Reply from Alleviate Financial Solutions

We are thrilled that you received stellar service from Reagan and are heartened to know that her service may lead to your return! Thank you so much for your feedback, Robert. We truly appreciate it and wish you all the best.

Feb. 9th, 2024

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Katherine M Grant Lakewood, CA

Rick was very professional and knowledgeable. He explained everything clearly so I was able to understand. He gave me time to ask questions if I needed to.

9 months ago

Reply from Alleviate Financial Solutions

Katherine,

We appreciate you taking the time to review and recognize our representative, Rick, for his excellent service. Thank you for sharing your positive experience with us!

Feb. 2nd, 2024

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Richard Gilliland Houston, TX

They really ate a great company to work with. They take their time and answer any and all questions to make sure you understand what you are getting in to from the start.

9 months ago

Reply from Alleviate Financial Solutions

Richard,

Thank you so much for sharing your positive experience with us! We genuinely appreciate your feedback and are thrilled to have you on this journey.

Feb. 1st, 2024

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Kay Yotter Jeffersonville, IN

Everyone I have spoken to has been very helpful. I have never felt judged for my financial problems. I spoke with Hendrick today and he was wonderful.

9 months ago

Reply from Alleviate Financial Solutions

Kay, thank you for your honest review. We understand the importance of providing non-judgmental support and are thrilled to have given you a wonderful experience.

Feb. 1st, 2024

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Rachel

The Alleviate staff are very sincere when it comes to serving their clients. They made me feel comfortable and confident with our set goals of working on our debt solutions.

9 months ago

Reply from Alleviate Financial Solutions

Thank you for your review, Rachel! We appreciate your kind words and are thrilled you feel comfortable and confident with our services. We look forward to helping you achieve your financial goals.

Jan. 26th, 2024

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Tiffany Jones Jackson, MS

The representative was attentive, patient, and very explanatory. She made sure I was comfortable and all my questions were answered. Looking forward to being debt free again!

9 months ago

Reply from Alleviate Financial Solutions

Thank you very much for taking the time to share your thoughts, Tiffany! We greatly appreciate your kind words and are pleased to hear that our representative was able to address your concerns with patience and care. We are excited to be a part of your journey towards a prosperous financial future.

Jan. 25th, 2024

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Sheri Anderson Sapulpa, OK

This was so easy to do. I did it in the comfort of my home. The people were easy to understand and were very helpful. I’m so glad that I reached out to them for help.

9 months ago

Reply from Alleviate Financial Solutions

Thank you for taking the time to write a review, Sheri! We are thrilled to hear that you had a positive experience with us and that you chose Alleviate to help you with your debt. We are excited to be part of your journey toward a brighter financial future.

Jan. 18th, 2024

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maria guerra Hialeah, FL

My Advisor was spectacular . Some spoken , empathetic , great listener and very professional . Just what I need during this hardship I’m experiencing .

9 months ago

Reply from Alleviate Financial Solutions

Maria, I am so glad you had a positive experience with our representative and found our service excellent! We value empathy as one of our core values, and it's great to see that it was reflected in your experience with us. Thank you for your kind words and your feedback. We genuinely appreciate it.

Jan. 18th, 2024

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Michael Daley New York, NY

Amanda was very good at making me feel good about AFS understanding all the benefits that are available thanks to her i feel good about becoming dept free

9 months ago

Reply from Alleviate Financial Solutions

Michael, thank you for sharing your feedback and leaving a positive review! We are glad that you chose our services to help you overcome your debt and achieve financial freedom. We are excited to be a part of your journey towards a brighter financial future.

Jan. 12th, 2024

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Tony Fox Mobile, AL

So far they have been easy to understand they helped me understand alot. They went through the entire process step by step and made sure I understood everything.

9 months ago

Reply from Alleviate Financial Solutions

Tony, we are thrilled to hear that your experience with us has been great so far! If you have any questions or concerns on your journey, please contact us. Thank you so much for taking the time to share your feedback with us.

Jan. 11th, 2024

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Darrin Whisnant Ocean Isle Beach, NC

This company has been great so far! Jessica was kind, very knowledgeable and answered all my questions. Great experience and customer service. Thanks.

9 months ago

Reply from Alleviate Financial Solutions

Darrin, we are thrilled to hear that your experience with us has been great so far! If you have any questions or concerns on your journey, please contact us. We value your support and appreciate you choosing our company. Thank you!

Jan. 9th, 2024

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David Hammond Oklahoma City, OK

I just started this program and I believe it is the right choice for me. Also, I spoke with Andrea to explain open enrollment to me, and she did an excellent job.

9 months ago

Reply from Alleviate Financial Solutions

David,

We are thrilled to welcome you to the Alleviate family and congratulate you on taking the first step towards achieving financial stability! We appreciate you taking the time to share your thoughts with us. It was great to hear about your positive experience with Andrea, and we are excited to be a part of your journey towards a brighter financial future.

Thank you for choosing Alleviate, and we look forward to helping you achieve your financial goals.

Jan. 8th, 2024

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Ruben Devibar Delano, CA

Your positive attitude and willingness to go the extra mile for customer is appreciated. Demonstrated professionalism which helped us feel confident about the company.

10 months ago

Reply from Alleviate Financial Solutions

Ruben,

We are thrilled to hear that you are feeling confident about the program after speaking with our representative! Thank you very much for taking the time to share your experience with us. If you have any questions or concerns during your journey, please do not hesitate to contact us.

Jan. 3rd, 2024