Name: Alleviate Financial Solutions
Rating: 4.9

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Beverly Norman CA

I have recently spoken with Elvis with Account management with my Alleviate and was able to work out a settlement for resolving a missed payment. He was very helpful and professional and was able to go over in great detail so I was able to completely understand.

1 year ago Edited August 25, 2023

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Brenda Reese GA

Elizabeth R I spoke to you on February 1 2024 it was a pleasure speaking to you and going over thing in my portfolio thank you for your great customer service and all your advice was very helpful Kudo to you thanks a million!

1 year ago Edited February 6, 2024

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Best Company Springfield, MO

My husband and I worked with Genisis G at Alleviate Financial Solutions for our monthly review and found her to be excellent in that review. She was thorough in making sure she was working with the correct account members and was knowledgeable in answering our questions. Alleviate is lucky to have her.

1 year ago

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Regina Jozet Adams

So far they have been a very pleasant experience - everyone seems very personable and wanting to help - especially Michael L who worked with me directly on an issue with one of my creditors He was very thorough and made me feel confident that the issue was resolved. I definitely would find it easy to recommend them to my friends and other.

1 year ago Edited October 24, 2023

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ESF Miami, FL

Felix G was professional, easy to understand and thorough while supporting me. Thank you ! I value the service from this company and I’m very thankful to have their support in what can sometimes be a hard and overwhelming thing to deal. They’ve helped ease my burdens in every sense.

1 year ago

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C B La Puente, CA

Michael L. was very patient with me and answered all my questions. He explained everything I had to know about making this decision in partnering with Alleviate. At first I was nervous that I made the wrong decision but he helped to make me feel relaxed and they will help me get through this. I feel confident Alleviate will not disappoint.

1 year ago

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Rocco B. Marshall, TX

I have been with this company for almost two years. Before I did, I felt like there was no end to my financial irresponsibility. Since then, I have worked with several client success team members, and recently Felix G, who all has given me a sense of hope and accomplishment. Try this company if needed…you will not regret it.

1 year ago

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Evelyn L.

I really like the program. It save me a substantial amount of money each month. The young lady Amanda A called me to welcome me to the program and to go over the program. She was very nice and explained things in very simple terms. She answered the questions that I had and put my mind at ease with the concerns that I had!

1 year ago

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Franny Nunez-Minaya

Felix G was amazing! He did a great job walking me through all the steps I needed to take to upload a summons I was stressed out about. He taught how to use adobe scan and was extremely resourceful. Customer Service like this should be the standard.

1 year ago

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Roxanne Estrada San Antonio, TX

Thank you Vidal G for excellent service. I thank you for helping me find a solution to my debt problems. Thank you for making everything so easy and understandable. Highly recommend this company. They helped me when no one else would.

1 year ago

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GreenKnight 235 Miami, FL

Alleviate Financial has explained every procedure in detail, and avoids any impropriety, such as hidden fees, or you were not covered etc... Alleviate even calls to ensure that if I have any questions regardless of how insignificant it may be to them, to ask those questions, they encourage you to ask.

1 year ago

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Dawn Arthur Van Nuys, CA

I appreciated the thorough knowledge of the rep regarding different aspects of the program. He carefully reviewed them with me . He was positive about the program and very courteous. I finished our discussion satisfied that I made the correct decision to work with this group

1 year ago Edited October 9, 2023

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John San Tan Valley, AZ

Like to thank Dolce B and Willie for also handling my negotiation on one of my loans .Willie got my loan down to 45 %. Dolce was a pleasure to go over my monthly review, The company has made my process very easy at first I was worried and after my 6 months everything is going smoothly so far.

1 year ago

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Randi Garza Minneapolis, MN

I have just started with this company and so far I have been highly satisfied with the process that I'm hoping for a great outcome. My representative I spoke with today can't remember her name was great and very patient with me.

1 year ago Edited July 21, 2023

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Julian Tapia Los Angeles, CA

Michael l was very helpful. Explain everything thoroughly and made me feel comfortable when assure that I made the right choice to join them. Thank you very much. Alleviate Financial solutions. I will recommend them to anyone.

1 year ago

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Loretta McElroy Arlington, TX

Jay was very knowledgeable and kind. He answered all my questions without delay. Jay worked diligently to help me get set up. I will be following up and providing all the info needed in the portal. Thank you so much for your help Jay.

1 year ago

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Amanda Gutierrez El Cajon, CA

Wilson was super polite and had a positive attitude in helping me reach a decision on the debit process. He was patient and made sure that all my questions were answered and transferred me to another person to assist in additional loan questions.

1 year ago Edited October 12, 2023

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Amado R mireles Sanger, CA

I understood what he had to say, I would of like a breakdown of fee I'm being charged which is 11,000 by alleviate financial solutions, so I can deduct fee and dept ,but I understand it's just the welcoming packet and no negotiations have been made yet,but overall, christian s is well versed.

1 year ago

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Elizabeth “Beth” Bray Coldspring, TX

I spoke with Chris to go over my welcome packet. He was very knowledgeable and able to answer all my questions. He was not rushed, asking throughout our conversation if I had any questions. He made everything clear and I felt very comfortable putting this important task in the hands of Alleviate.

1 year ago

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Brucebatess Bates St Louis, MO

I had the pleasure of speaking with a representative named Ottmar, to assist me in finding out what my options were in keeping my account active. He was very helpful, and explained what i needed to do. It was fairly quick , and very satisfactory in achieving my goal. Thank you sir!

1 year ago

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hal carroll Syracuse, NY

Using has extremely helpful with paying off my debt. By adding additional funds I'm on my way to graduating my term earlier. The only downside is the amount in fee's that have to be paid. One would be able to reduce the debt faster. Other than that I would highly recommend Alleviate Financial Solutions!!

1 year ago Edited July 5, 2023

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Tracey Aviles Wilson, NC

Thank you Michael L for all your help with the welcome packet and also woth navigating the firet settlement offer that was provided. You were thorough with all of the information and was able to assist me with any questions that I had regarding the program and the process.

1 year ago

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William Raney MO

The account managers are very professional and the negotiators do an outstanding job. I highly recommend this group of people. I want to give a special shout out to Andrea E, an account person who really did a good job for me. Thank You Andrea.

1 year ago Edited August 7, 2023

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Michel W. Alexandre

The caller was very specific about the company obligation to ensure my réussite on completing the loan by going through the procedure. He went through all the options at my disposition to ensure I complete the process successfully.

1 year ago

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Myra Auza Alexandria, VA

Emerson was very detailed in explaining the program and he was very patient in answering my questions and attending to my additional request. He was very pleasant to talk to. I appreciate all his hardwork and dedication to his clients.

1 year ago

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Edna Glenn Modesto, CA

I spoke with Julio C. He took his time answering all my questions, going over all my accounts to maje they had the correct accounts, as well as going over all the dos and don't for nme. He was very patient with me and never made me feel like was taking up too much time. He is a credit to Alleviate Financial.

1 year ago

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Saul r salamanca Nashville, TN

Alleviate was very fast in the beginning to put everything together, so I could start making payments in consolidation of my debt, every time I had a call from a credit card company, they were fast to solve the issue, whatever it was. They efficient, transparent, No doubt about it.

1 year ago

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Joseph Lewis Atlanta, GA

Felix G has been by far one of the best people I have had the privilege to correspond with from this company. Super knowledgeable, explained everything to me in a very understandable and non demeaning way. If I had to the option to correspond with him every time it would make every interaction with this company that much better.

1 year ago

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Ssg Jusef Temple, TX

Hazel M was the wonderful young lady that assisted my wife and I, please believe me when I say that we cannot give her enough accolades for the professionalism, knowledge, patience, whit, problem understanding and then problem solving abilities; truly a amazing young lady.

1 year ago

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LaMarl Jones Indianapolis, IN

Great first experience with this company. Customer service was excellent. They walked me through each aspect of the account to make sure that I understood everything. I was asked multiple times if there were any questions or if there was anything that I did not understand.

1 year ago

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Sarah Plemmons Fort Mill, SC

Hendrick R, provided me with stellar customer service. Made me feel comfortable and at ease. Provided me with all the information I needed! Knew the answers to all my questions. Could tell he took pride in his position and was extremely polite! Thankful to him!

1 year ago

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Joseph Bustamante Harker Heights, TX

I am a new Client to Alleviate Financial Solutions and have had nothing but great experiences overall. I have had great customer support, relations, and overall professionalism. If and when they don't know an answer, they will seek one and have an answer within a moments time!

1 year ago

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Oscar Olmedo Orlando, FL

Professional and accurate. Excellent customer service. The rep was patient and kind by going the extra mile. He overviewed my account and made sure I did not have any doubt. Having people who are passionate about their job is always a pleasure

1 year ago

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Kathy y.

This company truly has your best interest at heart. They want to work for you and that is what they do to the best of their ability! No idea how, but they get the toughest of creditors to settle! All of the staff are amazing, kind, considerate, understanding and respectful. I strongly urge you to try them!

1 year ago Edited June 26, 2023

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Virginia Martin Charlotte, NC

Hello my name is Virginia Martin. Kayla B is my contact person, and I need to sing her praises from the rooftop. Not many people will be willing to stay on the phone with you for HOURS, just to walk you through how to use your computer! Kayla did that. Her patience is unyielding! She stayed pleasant the entire time. Please give her a raise!

1 year ago Edited September 18, 2023

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Judy Pouncey Trinity, NC

The gentleman I spoke with, was very polite manner Lee, and answered every thing that I had to ask. He gave me the website so that I can log into my ALLEVIATE account to see the progress of my debt relief. He was very good very nice very polite.

1 year ago

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Daniel Hernandez San Antonio, TX

Christian R, was an excellent customer service representative, that explain to me everything I needed to know and answer all my questions in the professional manner it was a delight working with Chris. In the future if I have any questions. I've been looking forward to have an individual such as Chris to help me out.

1 year ago

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rene maupin Austin, TX

Thanks for answering my questions and calling me down on working about my credit ratings. I have never been late or miss a payment till last month. and one of my accounts said some scary stuff and my anxiety was bad. Again, thank you for everything. C Maupin

1 year ago

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Marlene W Jacksonville, FL

Ms Ellen V was very polite and helpful. She went over everything with me and made sure I understood the status of my settlements. Ellen also gave me additional information regarding the plan and provided feed back on my settlements. She is a great Employee!!!

1 year ago Edited November 10, 2023

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Janice Holder Albuquerque, NM

Alleviate financial solutions helped me after my husband died to consolidate my debt. They were very professional , and they did what they said they would do. My only issue at all with them is at the very end. I had one account that had not been settled and it took them two years to tell me that they could not settle with the American Express that I had to do it myself which was fine. I just would have liked have done it two years ago. Everything else went great and they were very good at calling me once a month and checking on things with the one exception that I mentioned above.

1 year ago

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Fred McGill TX

I’m new to the program, life had just been turned upside down besides the credit issue around the time I signed up. Basically had forgotten who the company was, but they reached out to me, gave me all the updates on my account in order to keep me informed, thanks!

1 year ago Edited August 23, 2023

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Steven Thatch Redding, CA

My experience was good. She took care of all my problems I just start with you people and I don’t want no screw ups so I called in and she took care of my problem and gave me a great solution so thank you for everything until next time God bless and have a great day and she did a wonderful job

1 year ago

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Just Jess

Oscar was very knowledgeable and helpful during the call. He also made sure everything was covered and detailed regarding my account. I really like that we are no longer assigned managers anymore and we are helped as soon as we call. But if I were to get Oscar again I would be very happy. He provided excellent service.

1 year ago

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Candi Adkins Clinton Township, MI

It was such a great experience working with Norman A , he was very patient and thorough in assisting with all of my account needs. I would highly recommend him as an account manager to work with. Thank you for all of your help.

1 year ago

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Yaritza Mata Penitas, TX

Jaqueline was great at assisting me with my situation. She was able to answer all questions I had as well as provide me with the needed information. She was kind enough to explain to me the process of things and sent me needed information to my phone to have for future use. Excellent customer service provided by this individual.

1 year ago

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Amber Vital Fresno, CA

Bayron V. is extremely helpful and informative when it comes to my account information and access to my portals. They always know how to explain their process and what I need to know, and always make sure I'm up to date on my accounts. Always amazing work from the entire team to help me out of debt.

1 year ago Edited May 26, 2023

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Lynda Kelly Roxboro, NC

Oscar was so informative, helpful, patient and kind! He explained everything so well, my nerves were calmed down quite a bit!! Oscar is a valuable and awesome addition to your team!! THANK YOU SO MUCH OSCAR!! HAVE A WONDERFUL AND BLESSED DAY!! Lynda Kelly

1 year ago

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tara Gunnells Carrollton, TX

This company means what they say. They act expediently, communicate effectively . My most recent communication was with a fabulous CSR named Hendrick who handle everything I needed without wasting my time. He was knowledgeable empathic concise and a pleasure to speak to.

1 year ago

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Robin Haverhill, MA

Today I had the pleasure of speaking with Joshua M while we went over my monthly statement! Joshua was Great, Very Kind, and accommodating he answered all my questions and was Very Thorough throughout the process! I Thank You Joshua, it was a pleasure speaking with you!!

1 year ago

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lydia Gomez San Antonio, TX

I like Hector's way of explaining everything in the book. He answered my questions to the best of my knowledge. I felt comfortable talking to him. I just talked to him today but I felt like I knew him for a long time. Thank you. Have a good weekend.

1 year ago