Name: Alleviate Financial Solutions
Rating: 4.9

star star star star star

Eric Christopher Hornbeek Sr

Rick M was very knowledgeable in explaining my plan to reduce debt. He explained step by step what was expected of me and what Alleviate will do to help me. He was pleasant and made me feel at ease.

1 year ago Edited December 5, 2024

Reply from Alleviate Financial Solutions

Eric,

Thank you for leaving such a thoughtful review!

We’re thrilled that Rick provided you with exceptional, personalized support throughout your experience. We take great pride in delivering excellent service, and it’s wonderful to hear that Rick truly exemplified this. We’ll be sure to share your feedback with him and the rest of our team.

Oct. 31st, 2024

star star star star star

Rodney Laughlin

Sara Burnette was an outstanding representative and a pleasure to talk to and work with. She listened carefully and worked in a timely manner to solve and understand my issue. Thank you, Sara!

1 year ago

Reply from Alleviate Financial Solutions

Rodney,

Thank you very much for taking the time to share your experience with us! We're delighted Sara went above and beyond for you, ensuring the issue was resolved quickly and smoothly. We’ll pass along your kind words to her and the rest of the team. Please don’t hesitate to reach out if there’s anything else we can assist you with!

Oct. 29th, 2024

star star star star star

Mitch Townsend

Rick was awesome to deal with, he helped me with a couple situations, even though he was having system issues he was patient and worked through them and we had a few laughs about it. Thanks again Rick

1 year ago

Reply from Alleviate Financial Solutions

We're delighted that Rick provided you with excellent assistance, and we truly appreciate your patience throughout the process!

Thank you so much for sharing your positive experience with us, Mitch. We'll be sure to pass along your kind words to Rick and the entire team!

Oct. 8th, 2024

star star star star star

Francis Asagba

Alleviate has delivered as promised. This is relieving news since a previos company scammed me. In addition the Alleviate representative was knowledgeable and courteous. Francis

1 year ago

Reply from Alleviate Financial Solutions

Thank you for taking the time to share your feedback, Francis. We're delighted you're satisfied with our program and can't wait to see what else we can achieve together!

Sep. 9th, 2024

star star star star star

Dani Salguero

Andrea A. was great at helping me and clarifying how the program that I signed up for works. It's been rough going through this whole thing and not painless but progress has been made and I'm sticking with it. Thanks Andrea.

1 year ago

Reply from Alleviate Financial Solutions

We're so glad Andrea took great care of you. We understand the journey has been tough, but we're so glad you're sticking with it and seeing results! Thank you for your honest feedback, Dani. We are always here if you need anything. Thank you for your review.

Sep. 6th, 2024

star star star star star

Haley B

A pleasure to work with a trustworthy company. The customer service is consistently good and was the best with Josseline Perez. I appreciate all the patience, knowledge and efficient help answering my questions!

1 year ago

Reply from Alleviate Financial Solutions

Haley,

Thank you very much for sharing your feedback with us! We always aim to provide excellent service and are thrilled that this has consistently been your experience. We are even more delighted that Josseline exceeded your expectations by handling your case with great patience and care. Your review is truly appreciated, and we will pass this along to Josseline and our team.

Aug. 15th, 2024

star star star star star

Susan Adeva

Alleviate’s officer who assisted me today was very professional, pleasant, knowledgeable, and helpful. He explained the status of my accounts enrolled in the program very well and made it easy to understand.

1 year ago

Reply from Alleviate Financial Solutions

Susan,

Thank you so much for sharing your wonderful experience with us! We’re absolutely delighted that our representative made your experience so positive and easy to navigate. Your satisfaction is our top priority, and we’re here to support you every step of the way. If you ever need anything or have any questions, please don't hesitate to reach out. We're happy to help!

Aug. 9th, 2024

star star star star star

Michael Peterson

The CSR that assisted me was excellent. Andrea was cordial, concise and knowledgeable, she was a pleasure to work with. She handled my issues and answered my questions without wasting my time.

1 year ago

Reply from Alleviate Financial Solutions

We’re thrilled that Andrea provided you with an outstanding experience, Michael! It’s fantastic to know her service exceeded your expectations. We appreciate your feedback and are always here if you need anything.

Aug. 9th, 2024

star star star star star

Diana Langley

Miss Acevedo was very knowledgeable,patient,and helpful. I appreciate so much that she had perfect English and speech that was easy to understand. I will highly reccommend her to my friends.

1 year ago

Reply from Alleviate Financial Solutions

We’re delighted that our representative handled your case with patience and care. Your feedback is greatly appreciated, and we’re always here to help. Thank you for taking the time to share your experience with us, Diana!

Jul. 11th, 2024

star star star star star

Natasha Fulton

Rick M was very helpful and knowledgeable about the whole process with me. Helped me understand the next step in the process. Would definitely recommend working with him and Alleviate.

1 year ago

Reply from Alleviate Financial Solutions

Natasha,

Thank you so much for your kind words and for sharing your experience with Rick and our team! We are delighted that Rick was helpful and knowledgeable throughout your experience. It’s great to know he helped you understand the next steps in the process.

Your recommendation means a lot to us, and we are grateful for your trust and support. If you have any further questions or need additional assistance, please don't hesitate to reach out. We are here to help!

Jul. 10th, 2024

star star star star star

Jessie Olivas

Andrea was professional and helpful and she sounded genuine and human. She is real and not a recording of her voice. I am glad she helped me because I appreciate her hard work.

1 year ago

Reply from Alleviate Financial Solutions

Jessie,

Thank you for your positive feedback! We're absolutely thrilled that Andreas' professionalism, helpfulness, and genuine human approach made such a positive impact on your experience. Her dedication to providing exceptional service shines through, and it's fantastic to see her hard work recognized.

Jul. 1st, 2024

star star star star star

Helen Bonnersanz

Wonderful customer service. Answered all my questions in a friendly manner and explained every step of the way of summons process. Thanks Rick for easing my concerns and being such a great help!

1 year ago

Reply from Alleviate Financial Solutions

We're delighted that Rick addressed your concerns and delivered such a fantastic experience! If you need further assistance, please feel free to reach out. Thank you for sharing your feedback, Helen.

Jun. 4th, 2024

star star star star star

Tracey Termuhlen

Rick (Richard) provided me excellent customer service. He was friendly, informative, and professional. He took time to explain the process and what to expect going forward. He was funny and made me feel comfortable.

1 year ago

Reply from Alleviate Financial Solutions

Tracey,

Thank you for taking the time to share your fantastic experience with us! We're so glad Rick provided such an outstanding experience and made you comfortable. We strive to provide the best service, and it's lovely to know that your experience was just that. We are here to support you throughout your journey, so please don't hesitate to contact us if you need anything.

May. 16th, 2024

star star star star star

John Scott

I had a payment that got sent back because the date change I requested wasn't entered. Rick M. did a wonderful job getting me scheduled for a redraft to ensure my payment was made and I was back on track!

1 year ago

Reply from Alleviate Financial Solutions

John,

We are deeply sorry for any inconvenience we may have caused and are glad to hear that Rick was able to resolve the issue to your satisfaction. Thank you for giving us the opportunity to make things right. Your feedback is truly appreciated, and we thank you for taking the time to leave us a review.

May. 8th, 2024

star star star star star

Robert Hall

Astrid was very help! She answered my main question that I was worried about and even offered more assistance on going over my welcome package I didn't have time. I would be calling her later today for this assistance.

1 year ago

Reply from Alleviate Financial Solutions

Robert,

We are delighted that Astrid has addressed your concerns and look forward to speaking with you soon. Thank you for taking the time to review your experience and recognize Astrid's efforts!

May. 10th, 2024

star star star star star

Gail

Kenneth was an excellent customer service representative. He answered all my questions. He explained everything to me regarding the program. You are lucky to have you on your team.

1 year ago

Reply from Alleviate Financial Solutions

We are thrilled that Kenneth provided you with an exceptional experience and took great care of your concerns. His genuine compassion for our clients is truly commendable, and it is heartening to see him get recognized for his excellent work. Thank you, Gail, for taking the time to share your experience with us!

Apr. 26th, 2024

star star star star star

Richard Sanchez

Very good at trying to help me. I have one client left to settle. I keep calling and with this Rep I believe it will get settled. I have enough money in my account to pay off in full. I don't care just settle.

1 year ago

Reply from Alleviate Financial Solutions

Thank you for taking the time to share your feedback, Richard. We're happy to help and are working on resolving your last enrolled account.

Apr. 25th, 2024

star star star star star

Sunschray Blanchette

I am a fairly new client with Alleviate and they have worked with me on my consolidation journey! If you are looking to balance out your financial woes to get debt free, start here. They keep you up to date and get results!

1 year ago

Reply from Alleviate Financial Solutions

Sunschray,

Welcome to the Alleviate family! We are excited to have you onboard and look forward to helping you resolve your debt. Thank you for sharing your thoughts with us.

Apr. 29th, 2024

star star star star star

Maria Mejia

Andrea was kind and sweet all the time when we were at the phone she explained me all about one of my account settlements and very clear I was so happy talking with her thanks again Andrea

1 year ago

Reply from Alleviate Financial Solutions

Thank you so much for reviewing and recognizing Andrea for a well-done job! It was so kind of you to share your experience, Maria.

Apr. 10th, 2024

star star star star star

Norward Blount

Just got done Taking with Ricardo at Alleviate and things are looking good for my situation he explained how everything works and things I need to know on this journey Thanks!

1 year ago

Reply from Alleviate Financial Solutions

We are thrilled to have you on board, Norward! Please feel free to contact us with any questions or concerns, as we will be here to support you throughout your journey.

Apr. 8th, 2024

star star star star star

Joanne T

Daisy T. is very knowledgeable, professional, and cordial to work with. I greatly appreciated her patience as well. I consider Daisy a great asset to Alleviate Financial Solutions.

1 year ago

Reply from Alleviate Financial Solutions

Joanne,

We appreciate you taking the time to review and recognize our representative, Daisy, for her excellent service. Thank you for sharing your positive experience with us!

Mar. 26th, 2024

star star star star star

Paula McLean-Wilson

Andrea was great to work with. She made me feel at ease and confident about my debt being resolved and assured me that if I had any questions or concerns she was there to assist.

1 year ago

Reply from Alleviate Financial Solutions

We appreciate your feedback and are glad that Andrea made your experience comfortable and left you feeling confident about the program! Please do not hesitate to contact us with any questions or concerns during your journey. Thank you for your review, Paula.

Mar. 26th, 2024

star star star star star

Kem Tanner

When I spoke with Joarsy he was very polite, informative and pleasant. He was also able to answer all my questions without any hesitation. I appreciate speaking with someone like him. 👍🏼

1 year ago

Reply from Alleviate Financial Solutions

We appreciate you taking the time to review and recognize our representative, Joarsy, for his excellent service. Thank you for sharing your positive experience with us, Kem!

Mar. 26th, 2024

star star star star star

Jacqueline Wallabregue

I really love how they communicate with you and always make sure that they explain everything to the T with you. Ricardo M was always helpful and you answered all questions and concerns.

1 year ago

Reply from Alleviate Financial Solutions

Thank you for sharing your positive experience with us, Jacqueline! We appreciate your feedback and are glad to assist you.

Mar. 26th, 2024

star star star star star

Scott Smith

Jorge was very courteous in assisting with and answering my questions and concerns. So far so good! I'm still a bit nervous as I've never had to use a service such as this. Looking forward to a positive outcome.

1 year ago

Reply from Alleviate Financial Solutions

Scott,

Thank you for taking the time to leave us such a fantastic review! We are thrilled to hear that you had a great experience. We understand that navigating a new program can be challenging, but we have a proven process to guide you toward financial freedom. If you have any questions or concerns, please don't hesitate to contact us. We appreciate your feedback and look forward to helping you achieve your financial goals.

Mar. 13th, 2024

star star star star star

Destinymarree Roque

Jaqueline A wa every helpful. Very patient and helped me every step of the way I really appreciated that she went out of her way and found the answers that was needed for my account and made sure that everything was needed

1 year ago

Reply from Alleviate Financial Solutions

Destinymarree,

Thank you very much for taking the time out of your day to share your thoughts with us! We are grateful for your kind words and are pleased to hear that Jaqueline addressed your concerns with great patience and care. Your feedback means a lot to us, and we are happy to have been able to assist you.

Mar. 13th, 2024

star star star star star

Andrea Wells Phoenix, AZ

Jorge was very knowledgeable about my account and definitely helped out me at ease when it came to dealing with these creditors. I definitely appreciated his professionalism and care!

1 year ago

Reply from Alleviate Financial Solutions

Thank you for reviewing and recognizing Jorge for a job well done! It was so kind of you to share your experience, Andrea.

Mar. 13th, 2024

star star star star star

S Darby Little Rock, AR

Alleviate Financial has been very helpful with working on clearing some debt after some financial struggles due to car repairs, etc. I appreciate their support and professionalism.

1 year ago

Reply from Alleviate Financial Solutions

Thank you very much for taking the time to leave us a review, S! We truly appreciate your kind words and are thrilled that we were able to assist you.

Mar. 13th, 2024

star star star star star

Lois Stansbury Mesa, AZ

Andrea, A, account manager for Alleviate Debt solutions, Reviewed their welcome packet with me. She was thorough, professional, patient and knowledgeable. She made me feel that I am in good hands with this company.

1 year ago

Reply from Alleviate Financial Solutions

Lois,

Thank you for your valuable feedback! We are happy to learn that Andrea provided you with an excellent experience and left you feeling confident about the program's suitability. Please remember that we are always here to support you throughout your journey, so feel free to contact us anytime if you have any questions or concerns.

Mar. 8th, 2024

star star star star star

Joe Mullins

I didn't know about debt relief, that was until I stumbled upon Alleviate Financial. A very professional, responsive and helpful group to get over debt without the hassle and the Interest, not to mention.

1 year ago

Reply from Alleviate Financial Solutions

We're thrilled to have you on board and appreciate your kind words. Thank you for sharing your experience with us, Joe!

Mar. 8th, 2024

star star star star star

Barbara Hobson

I appreciate the care with which the representatives have shown. Having their help allows me to breath a little better knowing with my financial situation is and will improve . Thank you!

1 year ago

Reply from Alleviate Financial Solutions

Barbara,

I wanted to thank you for your honest feedback. It truly means a lot to us, and we are glad that we were able to support you during this difficult time. Your kind words are greatly appreciated.

I am happy to hear that you are feeling a sense of relief, and I want you to know that we will continue to support you throughout your journey. Please do not hesitate to contact us with any questions or concerns.

Thank you for sharing your experience with our representatives. We look forward to participating in your journey towards a brighter financial future.

Mar. 6th, 2024

star star star star star

DG Ganado, TX

Alleviate associates have been courteous, supportive and truthful. The process of relief described by every contact has come to fruition. Thus, I confidently recommend this company.

1 year ago

Reply from Alleviate Financial Solutions

Thanks for your wonderful review and recommendation, DG! We appreciate it and are happy to assist anyone you refer to us.

Feb. 23rd, 2024

star star star star star

Laurie Martinez Brooklyn, NY

Mr. C did very well explaining the program to me and he was very knowledgeable when answering all my questions he had all the patience in the world with me. I appreciated all his help.

1 year ago

Reply from Alleviate Financial Solutions

Laurie,

Thank you very much for taking the time to share your thoughts with us! Your kind words are highly appreciated. We are glad to hear that Mr. C addressed your questions with great patience and care. Thank you again for your valuable feedback.

Feb. 20th, 2024

star star star star star

Larry Gray TX

The agent that walked me through my welcome packet was very professional, empathetic to my situation, and made my experience a very positive one. I appreciate all that he did for me.

1 year ago

Reply from Alleviate Financial Solutions

Welcome to the Alleviate family, Larry!

We are thrilled to have you join us on this journey and we are so glad to hear that you had a positive experience with our representative. At Alleviate, empathy is one of our core values and we are pleased to know that it was evident in your interaction with us. Thank you for taking the time to share your feedback, we truly appreciate it.

Feb. 16th, 2024

star star star star star

Eduardo crespo

“Julio F is a big help. He explained everything to me in detail and was very polite, respectful, and helpful with everything. He answered all my questions with great insight and provided excellent customer service.”

1 year ago

Reply from Alleviate Financial Solutions

Eduardo,

We appreciate you taking the time to review and recognize our representative, Julio, for his excellent service. Thank you for sharing your positive experience with us!

Feb. 13th, 2024

star star star star star

Kyle Tomlin College Station, TX

Ms. Astrid F was an outstanding help and very knowledge. She was utmost professional and compassionate. I appreciate her thoroughness and attention to detail during my monthly review as well.

1 year ago

Reply from Alleviate Financial Solutions

Thank you for sharing your positive experience with us, Kyle! We appreciate your feedback and are glad to assist you.

Jan. 18th, 2024

star star star star star

Susie Gray Andrews, IN

So far, the experience with alleviate has been excellent. I would recommend this company to anybody. It is a relief to have someone on my side that’s working to help get me out of the situation.

1 year ago

Reply from Alleviate Financial Solutions

Susie, we are thrilled to hear that your experience with us has been great so far! Please contact us if you have any questions or concerns on your journey. We value your support and appreciate you choosing our company. Thank you!

Jan. 18th, 2024

star star star star star_border

josefina felipe

The team has been very helpful and patient with me throughout this process. The team is knowledgeable about all aspects of the process. Julio C was clear and concise in explaining how the process works and what my role is helping myself come through successful.

1 year ago

Reply from Alleviate Financial Solutions

Josefina,

Thank you for taking the time to share your experience with us! We are delighted to hear that Julio was attentive and helpful, and we look forward to continuing your journey with us. Please don't hesitate to reach out to us if you have any concerns or questions. Thank you for your feedback.

Jan. 15th, 2024

star star star star star

Tina Canadian, OK

My overall experience so far with the program is great. I am just in the beginning stages of being dept free. Every one that I have spoken to is very pleasant and easy to work with.

1 year ago

Reply from Alleviate Financial Solutions

Tina, we are thrilled to hear that your experience with us has been great so far! Please feel free to contact us if you have any questions or concerns on your journey. We value your support and appreciate you choosing our company. Thank you!

Jan. 15th, 2024

star star star star star

Lisa Mackey Soldotna, AK

Superbly OUTSTANDING HIGHLY PROFESSIONAL COMPANY !! I am blown away with the kindness & INCREDIBLE UNDERSTANDING with everyone I spoke to as I researched this company to help me alleviate high credit card debt.

1 year ago

Reply from Alleviate Financial Solutions

Lisa,

Thank you for taking the time to leave such a fantastic review! We are delighted to have exceeded your expectations and look forward to participating in your journey towards a bright financial future.

Jan. 15th, 2024

star star star star star

Lorenzo Taylor

Recently started heading down the road to debt-free, but so far excellent staff and customer service. They have an answer for every question you have or can find one. They are also very polite and patient.

1 year ago

Reply from Alleviate Financial Solutions

Lorenzo, we are thrilled to hear that your experience with us has been great so far! If you have any questions or concerns on your journey, please contact us. We value your support and appreciate you choosing our company. Thank you!

Jan. 12th, 2024

star star star star star

Connie Farley Jacksonville, FL

Hannah M set my account up. She is Phenomenal!! Listens to all questions, Goes above and beyond to help. I think I will be VERY satisfied with my decision to go with Alleviate

1 year ago

Reply from Alleviate Financial Solutions

Connie,

Thank you very much for taking the time to share your thoughts with us! We appreciate your kind words, and we are glad to hear that our representative addressed your concerns with great patience and care. If you ever have any concerns or questions throughout your journey, please don't hesitate to call us; we will happily address them for you. Once again, thank you for your support and for choosing Alleviate!

Jan. 11th, 2024

star star star star star

Kathy McKoy Greensboro, NC

Elizabeth was considered and most understanding! She gave me tips on handling creditors and collections. She reiterated the program to us and agreed to answer any questions we had!

1 year ago

Reply from Alleviate Financial Solutions

Kathy,

I want to express my gratitude for taking the time to share your positive feedback with us. We are pleased to hear that you had an excellent experience with our representative and are grateful for your kind words!

Please do not hesitate to contact us with any questions or concerns during your journey. We are always here to help you.

Thank you once again for your valuable feedback.

Jan. 8th, 2024

star star star star star

Pam Albert Houston, TX

Rick was a pleasure to speak to. He made me feel comfortable taking steps to help me in my financial journey. He also helped me feel less anxious and more confident that everything will be ok. I would definitely recommend !

1 year ago

Reply from Alleviate Financial Solutions

Pam,

I'm glad to hear that your conversation with Rick has put you at ease about our program! If you ever have any concerns or questions in the future, please don't hesitate to reach out to us. We're here to help and happy to address any issues that may arise. Thanks again for your support and for choosing Alleviate!

Jan. 3rd, 2024

star star star star star

Darrell Slaton San Jose, CA

Jessica E is very knowledgeable and patient. She answered my questions to my satisfaction. Her instructions were clear and understandable. I will look forward to working with her in the future on this venture.

1 year ago

Reply from Alleviate Financial Solutions

Darrell,

Thank you for your review and for acknowledging the excellent service provided by our representative! We truly appreciate your kind words and are thrilled to hear about your positive experience with us. If you have any questions or concerns while on your journey, please don't hesitate to contact us.

Dec. 19th, 2023

star star star star star

Linda Ware Goodyear, AZ

I learned so much from Anjelita L at Alleviate Financial Solutions about how the program works. I felt stressed-free about my debts after conversing with Anjelita L regarding my debts. Thank You

1 year ago

Reply from Alleviate Financial Solutions

Linda,

We are thrilled to hear that you had a fantastic experience with Anjelita and that she was able to relieve your stress regarding the program! If you have any questions or concerns during your journey, please do not hesitate to contact us. We appreciate your support and thank you for choosing our company.

Dec. 18th, 2023

star star star star star

Michael Cramer Lansing, MI

My wife and I are just starting our journey with Alleviate. The service we have received through our manager, Kala B, has been professional, efficient and very friendly. She's the best.

1 year ago

Reply from Alleviate Financial Solutions

Michael, we are thrilled to hear that your experience with us has been great so far! If you have any questions or concerns while on your journey, please don't hesitate to contact us. We value your support and appreciate you choosing our company. Thank you!

Dec. 15th, 2023

star star star star star

Scarlett Cornelius Yuma, AZ

I talked to Elizabeth W about delaying my start date and she was very helpful, polite and a pleasure to talk to. She helped me negotiate a new starting date and was quite helpful.

1 year ago

Reply from Alleviate Financial Solutions

We're delighted to hear about your wonderful experience and glad Elizabeth accommodated your request! Please feel free to contact us with any other questions or concerns. Thank you so much for taking the time to leave a review, Scarlett!

Dec. 12th, 2023

star star star star star

ARTELLIA DIXSON Tulsa, OK

The overall experience was very informative. Jay was very helpful and knowledgeable with all the questions that were discussed. Very patient with me and explained everything clearly.

1 year ago

Reply from Alleviate Financial Solutions

We are thrilled to hear about your fantastic experience with Jay! Thank you for sharing your feedback, Artellia. If you have any questions or concerns during your journey, please feel free to contact us. We highly value your support and appreciate you choosing our company. Thank you!

Dec. 12th, 2023

star star star star star_border

James Burmingham Weedsport, NY

I don't do 5 stars. I had a good phone call with Jay today. He explained the program well, and was more than able to answer any and all questions I had. He was very prepared for the call. I finished the call with a solid feeling that this was the best decision for me, and the correct company to work with.

1 year ago

Reply from Alleviate Financial Solutions

James, thank you for sharing your positive experience with our representative! We are glad to hear that you feel confident in using our program and appreciate your feedback.

Dec. 6th, 2023