Name: Alleviate Financial Solutions
Rating: 4.9

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Debbie Cappel Covington, KY

Maria was very easy to work with. She explained the program completely, answered any questions clearly, and made us feel very good about our decision to use Alleviate Financial Solutions.

11 months ago

Reply from Alleviate Financial Solutions

Thank you for taking the time to review our services and for recognizing the exceptional service provided by our representative, Debbie! We are grateful for your kind words and delighted to hear about your positive experience with us. If you have any questions or concerns during your journey, please do not hesitate to contact us. We value your support and appreciate your decision to choose our company. Thank you!

Dec. 4th, 2023

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Allison Taylor

Frank assisted me today in my welcome package. He was respectful, through, and answered any questions that I had regarding the financial process. I had a great customer service experience with him.

11 months ago

Reply from Alleviate Financial Solutions

Allison, I am thrilled to hear that your experience with us has been positive and that you found our service great! If there's ever anything you're unsure of or have any questions about during your journey, don't hesitate to call us. We're always happy to help. Thank you for taking the time to leave us a review and share your positive experience. It means a lot to us!

Nov. 27th, 2023

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Patricia Norris Waldorf, MD

I had to submit some documentation on my account and I just got a new printer installed and was having trouble submitting to the portal. Diane was very helpful with giving me an email address to use.

11 months ago

Reply from Alleviate Financial Solutions

Thank you so much for sharing your experience with us, Patricia! We appreciate your feedback and are glad to assist you.

Nov. 27th, 2023

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Tiffany Palomar

Julio was amazing at delivering the information and answered all my questions and made me feel very comfortable through this process. The service I have received was outstanding and definitely recommend.

11 months ago

Reply from Alleviate Financial Solutions

Thank you so much for reviewing and recognizing our representative's excellent work. Your feedback is much appreciated, Tiffany!

Nov. 27th, 2023

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Teressa Harris

The gentleman was very informative I like that they call and give updates of what's going on and what to expect and not to expect everything seems to be okay as of right now thank you for your time.

11 months ago

Reply from Alleviate Financial Solutions

Thank you for sharing your experience with us, Teressa! We appreciate your feedback and are glad to assist you.

Nov. 27th, 2023

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Jeffrey Lopez

Ricardo M knew what he was talking about. He explained everything in detail and answered my questions without thought. The company also follows up monthly and quick to respond to any questions through the portal or email.

11 months ago

Reply from Alleviate Financial Solutions

Jeffrey, I'm delighted to hear that you had a positive experience with us and found our service to be great! Thank you for taking the time to leave a review. We greatly appreciate your feedback.

Nov. 13th, 2023

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Isboset Aceves Garden Grove, CA

Hi, this is Carlos, I am grateful to be working with Alleviate Tax Team, Maria has helped me understand the program and go through steps very easily and I appreciate that, thank you

11 months ago

Reply from Alleviate Financial Solutions

Thanks for your review of Alleviate Financial Solutions! If you'd like to leave a review for Alleviate tax, Please feel free to do so, https://alleviatetax.com/get-started/

Nov. 13th, 2023

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Chris Fayman St Louis, MO

Only been with them for a month but everybody has been awesome. Knowledgeable and always have an answer so far for any questions I might have. If they keep up the same pattern moving forward I will be in good hands.

11 months ago

Reply from Alleviate Financial Solutions

Chris, we are thrilled to hear that your experience with us has been great so far! If you have any questions or concerns while on your journey, please don't hesitate to contact us. We value your support and appreciate you choosing our company. Thank you!

Nov. 10th, 2023

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Bobby Daniels Redford, MI

I received the welcome package and got it explained as to what my obligations are what the company will do for me. I appreciate Bill professional knowledge and care that understand the journey thank you Bill

11 months ago

Reply from Alleviate Financial Solutions

Bobby, welcome to the Alleviate family! Congratulations on taking your first step towards financial stability. We're thrilled to hear about your positive experience, and we appreciate your feedback. Please know that we are always available to help if you have any concerns or questions during your journey. Just give us a call, and we'll be happy to assist you.

Nov. 9th, 2023

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Amber Keck

Monica D. is the only reason I’m leaving a 5 star review. She helped me tremendously today and corrected a problem that I didn’t even know I had. So thankful I had someone who was not only knowledgeable but courteous and professional. Thanks again Monica!

2 weeks ago

Reply from Alleviate Financial Solutions

Amber,

We genuinely appreciate your feedback and are thrilled Monica exceeded your expectations by resolving an unknown issue. Thank you so very much for taking the time to share your feedback with us.

Oct. 22nd, 2024

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Michael Long

Did a great job, explained everything in detail.

1 month ago

Reply from Alleviate Financial Solutions

We’re thrilled that you are satisfied with our services, Michael. Your feedback is greatly appreciated, and we hope to be of help again soon!

Sep. 30th, 2024

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Candy A

Very helpful and understanding. I would recommend them

1 month ago

Reply from Alleviate Financial Solutions

Candy,

Thank you for sharing your positive experience with us! We appreciate you taking the time to leave such an excellent review and recommendation. We are delighted to have assisted you and would be happy to help anyone you may refer to us. Thank you again!

Sep. 30th, 2024

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Becky Campagna

They were very helpful when answering my questions

1 month ago

Reply from Alleviate Financial Solutions

We're so glad to help and truly appreciate your feedback, Becky! Please don't hesitate to contact us with questions or concerns along the way.

Sep. 20th, 2024

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Nora

Rick M. is very nice guy and friendly!

1 month ago

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Ed Cherwinski

Thorough,patient,and answered all of questions to my satisfaction.

1 month ago

Reply from Alleviate Financial Solutions

We're so glad to have provided a positive experience and are always here if you need anything, Ed! We greatly appreciate your feedback and look forward to speaking with you again.

Sep. 17th, 2024

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Anthony Parker

Helpedbyexplainingeverythingabouttheprocess

1 month ago

Reply from Alleviate Financial Solutions

Anthony,

We’re so delighted that we could provide you with a helpful experience and are here if you need anything! Thank you for taking the time to share your thoughts with us. We genuinely appreciate it.

Sep. 13th, 2024

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Wanda Barrett Raleigh, NC

The representative Mr. Julio C was just awesome,the time and patience he displayed going over my file is priceless. He is definitely an asset to you company. Thank you so much Mr. C for all you did during this process. Wanda Barrett

1 year ago

Reply from Alleviate Financial Solutions

Hi Wanda,

I wanted to take a moment to express my gratitude for your feedback. Thank you so much for taking the time to share your thoughts with us! Your kind words mean a lot to us, and we're happy to hear that our representative provided you with excellent service.

We're thrilled that you found Julio to be a great asset to our team. We appreciate your feedback, and we're delighted to have been able to provide you with fantastic service. Once again, thank you for choosing our company, and we hope to continue providing you with top-notch service in the future.

Nov. 6th, 2023

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Rita Smith San Antonio, TX

My Rep was Frank C. From the beginning of my call to the end I felt confident that Frank was well familiar with my account & all that was going on. Everything was resolved, all questions were answered & I felt less anxious. He assured me thatI was in good hands. Now I know to leave it all to Alleviate & be patient. THANK YOU!! FRANK & ALLEVIATE.

1 year ago

Reply from Alleviate Financial Solutions

Rita, this is wonderful news!

We are delighted to hear about your positive experience and how Frank was able to ease your anxieties and concerns. If you ever need any clarification or have questions during your journey, please feel free to call us. We are always here to help. Thank you for taking the time to leave us a review and share your feedback. It means a lot to us!

Nov. 3rd, 2023

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Afb 123 Chandler, AZ

Anderson was awesome. Legit just listened to me, asked the right questions then came up with a solution for my obstacle. I’m really enjoying working with Alleviate. Not only for the financial benefit they will provide my future, but just the great conversations and security i feel.

1 year ago Edited February 29, 2024

Reply from Alleviate Financial Solutions

Thank you for sharing your positive experience with us! We appreciate your feedback and are glad to assist you.

Nov. 3rd, 2023

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Justine Taylor Bridgeport, TX

Felix G was very helpful and informative about my account. He is calm and respectful when to speaking, let me know what was going on with my account as well as if I needed anything else. He listened and informed me of my choices for a multiple of things. Thank you Felix.

1 year ago

Reply from Alleviate Financial Solutions

Justine,

I am thrilled to hear that you had a fantastic experience with our representative and that you found him to be very helpful! At our company, we place great importance on respect as it is one of our core values. We are pleased to know that our values were reflected in the service you received from us. Your feedback and kind words are greatly appreciated; thank you.

Nov. 2nd, 2023

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Alice F Lee Pasadena, CA

Good morning, I call several time to attemp to get two debts taken off this service that Alleviate company was negotiate for me, until today MS. Kala B listen and understand what I was saying that the two debts i was trying to remove was and had already been taken care by different company. She was very Polite and had Excellent Customer Servce.

1 year ago

Reply from Alleviate Financial Solutions

Thank you so much for taking the time out of your day to share your thoughts, Alice! We really appreciate your kind words and are happy to hear that our rep took the time to address your concerns with a great deal of patience and care.

Thank you for your feedback and patience.

Oct. 30th, 2023

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Mylyn Hernandez Palmdale, CA

I like the service that I recieved staffs are very helpful and informative. Best decisions I ever made in my life! Thank you very much to Emerson for the Excellent explanations for everything and to walk me through my welcome packets.

1 year ago

Reply from Alleviate Financial Solutions

Mylyn, Welcome to the Alleviate family, and congratulations on taking your first step toward financial stability! Thank you so much for taking the time out of your day to share your thoughts. We're glad to hear of your great experience and we look forward to being a part of your journey towards a bright financial future.

Oct. 27th, 2023

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Jeffrey Dowell Brandenburg, KY

I liked that Michael took the time to make sure I understood all of what he was explaining to me, Also he was very helpful by alleviating the stress I was having. He deserves praise for a job well done and I would like to thank him for his help. Thank you, Jeffrey L. Dowell

1 year ago

Reply from Alleviate Financial Solutions

Hi Jeffrey,

We're delighted to hear that Michael was able to alleviate your stress! We appreciate you taking the time to leave a review and recognizing the excellent service provided by our representative. Your kind words mean a lot to us, and we're glad to know that you had a positive experience with us. Thank you!

Oct. 26th, 2023

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Jonathan Downey, CA

Thank you so much to Andrea E for being so helpful and knowledgeable on all my questions. I was concerned on how to login and how my payments would be made and thankfully Andrea was a great help and left me at ease knowing I was in good hands. Thank you so much Andrea.

1 year ago

Reply from Alleviate Financial Solutions

Jonathan,

We're so glad that our rep could alleviate your concerns!

Thank you for reviewing and recognizing their exceptional service! We appreciate your feedback.

Oct. 26th, 2023

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Jonathan George Havelock, NC

Rick M working at Alleviate Financial Solutions is very professional, kind and patient. I met him because my debt was getting out of control and i had no way of paying everything off because the all the interest was too high.

1 year ago

Reply from Alleviate Financial Solutions

Thank you for reviewing and recognizing our rep for a job well done, Jonathan!

We're glad you chose our services to help you overcome your debt and gain financial freedom.

If you have any questions or concerns during your journey, please don't hesitate to contact us. We appreciate your feedback.

Oct. 25th, 2023

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Beth Wood Miami, FL

Great co. who does not judge your financial decisions, they look out for your best interests and help you get out of the hole you dug for yourself. Means so much to have someone have your back when you don’t have family helping you out.

1 year ago

Reply from Alleviate Financial Solutions

Beth,

I am delighted to hear that you found our company to be supportive and non-judgmental towards your financial situation. We understand that life can be unpredictable and people may experience hardship, and we are here to help. Having a strong support system in place can make all the difference, especially when you're going through tough times.

We feel grateful that you chose us to help you resolve your debt, and we are happy to hear of your positive experience. Thank you so much for sharing your honest feedback with us.

Oct. 19th, 2023

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Martha Tomarin Louisville, KY

Wilson was not just professional, but very understanding as well. He also had a sense of humor, which helps in financial situations. Great agent representing Alleviate, and I got his direct line and extension for when I call back.

1 year ago

Reply from Alleviate Financial Solutions

Martha, I am so glad you had a positive experience with our representative and found our service great!

Thank you for your kind words and your feedback. We truly appreciate it.

Oct. 16th, 2023

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Janet Reilly Schenectady, NY

I recently needed to contact Alleviate and had the opportunity and pleasure to be connected to Kala B who went above and beyond to answer all my questions and take care of the necessary steps to ensure my situation was handled correctly and expeditiously. Great job Kala. Alleviate is very lucky to have you!

1 year ago

Reply from Alleviate Financial Solutions

Janet, Thank you so much for reviewing and recognizing our rep for a well-done job! We are so grateful for your kind words and are thrilled you had a positive experience.

Oct. 13th, 2023

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Wade N

I'm new to Alleviate, but I want to say that Sara B, Acct. manager, has been very professional, patient, and thorough in explaining expectations of the program. She was courteous, supportive and reassuring in making this a positive experience. Thank you so much!

1 year ago

Reply from Alleviate Financial Solutions

Wade, Welcome to the Alleviate family, and congratulations on taking your first step toward financial stability!

We're delighted to hear of your positive experience with our rep and are glad you feel reassured.

Thank you so much for taking the time to leave a positive review!

Oct. 12th, 2023

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Dino Carroll Lubbock, TX

I have a very enjoyable conversation with Client Success Team member Cee Cee M this afternoon. She was very knowledgeable with the information provided, answered my questions without difficulty or delay. Her customer service is outstanding and it was a pleasure working with her. I look forward to our next interaction!!

1 year ago Edited January 17, 2024

Reply from Alleviate Financial Solutions

Thank you so much for reviewing and recognizing our rep for a job well done! It was so kind of you to share your experience, Dino.

Oct. 12th, 2023

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Heather Keene

Rick answered all my questions plus some! He was helpful and friendly! And even gave me some more knowledge I wasn't looking for but what very beneficial to me! This company is the all time best around to help when your in a stressful time! They aren't pushy and they wanna help in every way possible!!

1 year ago Edited March 26, 2024

Reply from Alleviate Financial Solutions

Heather, Thank you so much for taking the time out of your day to share your thoughts! We appreciate your feedback and are delighted to have provided great service.

Oct. 12th, 2023

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Irma Flores Dallas, TX

I strongly recommend Alleviate Financial They have great and supportive customer service All agents are very professional, polite and helpful! Alleviate is the best company and works hard to get you out if your debts!! Thank you!!

1 year ago Edited October 10, 2023

Reply from Alleviate Financial Solutions

Irma, thank you so much for your positive review and glowing recommendation! We truly appreciate your kind words and are thrilled to hear about the great service we have provided. Service is one of our core values and it's great to see that it has been reflected in the experience you've had with us. Your feedback is incredibly valuable to us in our efforts to continually improve our services.

Oct. 10th, 2023

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Darrel Allen Enid, OK

Edwin was very fr and professional. He explained every step in great detail, while always making sure I understood what would take place and also my responsibilities. It was a true pleasure to discuss the welcome packet , the process and expectations of and for me. He is Artie gentleman an d professional.

1 year ago

Reply from Alleviate Financial Solutions

Welcome, Darrel! Thank you so much for taking the time out of your day to share your thoughts! We are so grateful for your kind words and are thrilled to hear that you had a positive experience. Thank you again for your support and for choosing our company.

Oct. 4th, 2023

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Ira Johnson Phoenix, AZ

I was impressed by how Sara took the time and patience to discuss every detail of the program and how it works. Any questions I had she explained and answered it to the tee. She has made it easier for me,and letting me know I made the right decision to take this step for financial freedom. Sara was great!!!

1 year ago

Reply from Alleviate Financial Solutions

Welcome, Ira! Thank you so much for taking the time out of your day to share your thoughts! We are so grateful for your kind words and are thrilled to hear you had a positive experience. Thank you again for your support and for choosing our company.

Oct. 3rd, 2023

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Hazel C Williams Pass Christian, MS

Jay C, my management team representative was absolutely delightful to work with. He was knowledgeable and compassionate. He made the whole process effortless and left me knowing I had made the right decision. It was talking with a good friend,

1 year ago

Reply from Alleviate Financial Solutions

Hazel, Thank you so much for taking the time out of your day to share your thoughts! We are so grateful for your kind words and we are thrilled to hear that you had a positive experience. Thank you again for your support and for choosing our company.

Sep. 29th, 2023

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GCarrillo Weslaco, TX

I called to update information on my account. Sara B was very helpful. I felt comfortable talking to her because I felt like she was already familiar with my account. It feels good when you call and the manager knows what to answer.

1 year ago Edited September 29, 2023

Reply from Alleviate Financial Solutions

Thank you so much for taking the time out of your day to leave a review and recognizing our rep for a job well done! Your feedback is greatly appreciated and we're delighted to have provided great service.

Sep. 28th, 2023

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Tress Los Angeles, CA

My Astird F helped me to the best of his knowledge. The only thing I did not like about the creditors calling me constant. I also have to wait 5 or 6 months to see some results. I took off two which was Bank of America and they still taking monies from my account and now I have to put stop payment which I did but still taking. Now they sent letter saying they have not been paid. I want to add them back on with same payment. Can not afford any higher.

1 year ago

Reply from Alleviate Financial Solutions

Tress,

Thank you so much for taking the time to leave a review and share your feedback. We truly appreciate your honesty and openness about your experience with us. Your feedback is incredibly valuable to us in our efforts to continually improve our services.

We understand how frustrating receiving creditor calls may be, but we do have a system in place should you start to receive an excessive amount of calls. If this occurs, please give us a call so we can discuss this further and submit a complaint on your behalf.

If you haven't yet spoken with us regarding adding the account, please give us a call to discuss this further. We will always do our best to obtain a payment that works for our clients. Due to the limited information on this review, I was unable to locate an account.

Thank you again for your feedback, it is greatly appreciated.

Sep. 27th, 2023

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Andrea Costanzo El Cajon, CA

My experience with Marsha W was flawless, although the call was long. She was very knowledgeable and explained the welcome package point by point and answered all my questions with professionalism, patience and friendliness. This lady gets my KUDOS for a wonderful job done and a great customer experience!

1 year ago

Reply from Alleviate Financial Solutions

Welcome, Andrea!

Thank you so much for taking the time out of your day to share your thoughts! We are so grateful for your kind words and we are thrilled to hear that you had a positive experience. Thank you for recognizing our rep for a job well done, and for your feedback.

Sep. 27th, 2023

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Monte Wattle Modesto, CA

Alleviate & Ottmar E is helping with our financial issues. And Especially Ottmar answered all of our questions that we had and was very helpful with any thing that we did not understand on their program. Thank you again 👍

1 year ago

Reply from Alleviate Financial Solutions

Monte,

Thank you so much for taking the time out of your day to leave a review and recognizing our rep for a job well done! Your feedback is greatly appreciated and we're delighted to have provided great service.

Sep. 27th, 2023

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Brenda Johnson Seattle, WA

I called and spoke with Sam who helped me tremendously regarding the financial part of the program. Sam was so helpful and kind. i had to be put on hold and Sam kept coming back every two minutes to left me know that he was still with me . Then i asked if he can help me set up my portal, Sam went beyond to help me. Thank you Sam you "ROCK".

1 year ago

Reply from Alleviate Financial Solutions

Brenda,

Thank you so much for taking the time out of your day to leave a review and recognizing our rep for a job well done! Your feedback is greatly appreciated and we're delighted to have provided great service.

Sep. 27th, 2023

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Paul Henderson Nashville, TN

Everything went well with the new appointment. Edwin was very thorough and let me know what to expect in the program. He answered all my questions in a way that I could understand. Was very helpful and professional I would recommend him to anyone who has a need for their services

1 year ago

Reply from Alleviate Financial Solutions

Paul,

Thank you so much for taking the time out of your day to leave a review and recognizing our rep for a job well done! Your feedback is greatly appreciated and we're delighted to have provided great service.

Sep. 27th, 2023

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michael morgan Tampa, FL

My customer service agent Ms. M was a delight to work with. She was very professional an an patient with me .made me have a better understanding of my situation with this company. I really appreciated her professionalism and knowledge.

1 year ago Edited November 14, 2023

Reply from Alleviate Financial Solutions

Michael, thank you so much for taking the time out of your day to leave a review and for recognizing our rep on a job well done! Your feedback is greatly appreciated and we're delighted to have provided great service.

Sep. 26th, 2023

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Isaac Plant Rocky Mount, NC

My conversations with them are great they’re very informative. Sometimes the calls can be a little long but the one I experience today was very short and quick and that’s what I like so that we can be straight to the point and get things done. Thank you so much it’s really appreciate it.

1 year ago

Reply from Alleviate Financial Solutions

Isaac, thank you so much for your kind review! We greatly appreciate your feedback.

Sep. 15th, 2023

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Erica Rider White Plains, NY

Kala was absolutely Amazing! I was very worried about the credit card companies coming after me and she put my mind at ease and was able to explain everything to me to where I could understand the process. Made me feel so much better. Thank you Kala again! You rock!!

1 year ago

Reply from Alleviate Financial Solutions

Erica, thank you so much for your kind words and for recognizing our rep on a job well done! We're delighted to have provided great service.

Sep. 15th, 2023

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Loren Glasscock Lansing, MI

I spoke to Joseph K and he was terrific. He is a great ambassador for your company. He was thorough, competent and pleasant to work. He took care of my problem efficiently and in one call. Alleviate has a great employee in Joseph K.

1 year ago

Reply from Alleviate Financial Solutions

Loren, thank you so much for your kind words and for recognizing our rep on a job well done! We truly appreciate your feedback and we're delighted to hear we provided great service.

Sep. 14th, 2023

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Don Hawkins Pinson, AL

She was exceptionally helpful...I had more than my fair share of questions, and she was concise and explanatory on all her answers. Very knowledgeable and patient as well!!! I highly recommend this customer service representative!

1 year ago

Reply from Alleviate Financial Solutions

Don, thank you so much for leaving a review and recognizing our rep for a job well done! Your feedback is greatly appreciated and we're delighted to have provided great service.

Oct. 5th, 2023

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Evaristo Mares Fort Worth, TX

I really liked the help patience and professionalism of Jose D as well as the help of going with me step by step about how to deliver documents to Alliviate via email and I would recommend him to anybody as well as Alliviate for all the help I’m getting. Thank you!

1 year ago

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Gigi Parker Dover, AR

Andrea E was very helpful this afternoon. she went over everything in my welcome packet with me and answered all my questions in a courteous and professional manner. She really made me feel confident in choosing Alleviate to assist me in becoming debt free.

1 year ago

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joan huntley Hollister, CA

Destiny is the 4th person I had the pleasure of doing business with. Each and every member has been kind,, helpful, professional and knowledgeable. So far my experience with Financial Solutions has been extremely positive. Thank you!

1 year ago Edited September 5, 2023

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Beverly Norman CA

I have recently spoken with Elvis with Account management with my Alleviate and was able to work out a settlement for resolving a missed payment. He was very helpful and professional and was able to go over in great detail so I was able to completely understand.

1 year ago Edited August 25, 2023