Name: Alleviate Financial Solutions
Rating: 4.7

star star star star star

Monda Hutchison AR

Diego was very helpful in answering my questions and volunteered to spend additional time if my questions had not been answered to my satisfaction. Also, he instructed me to contact him again if I had other questions later on. Diego is an asset to your organization.

3 years ago

star star star star star

John Kent Worcester, MA

My first interaction with an agent was real good. I could understand language fluently and every bit of the Alleviate package was fully explained and comprehensive. I will see in a few months how the program is actually working but the intro was great

3 years ago

star star star star star

Bishop Tommy Haygood Madison, AL

Juan S did an excellent job helping me to process my missed payment. Due to some financial issues I was unable to make my payment and did not have enough funds available so I was able to pay a partial payment with Juan's help. I am very pleased with the customer service I have received from all the Alleviate representatives thus far.

3 years ago

star star star star star

Kathy Jacobson Charlotte, NC

Alleviate solutions was a great help to me in getting my finances back in control. I am very thankful for their professionalism and always friendly and kind with all phone conversations. At the final payoff and graduation from the program. Michelle M was very helpful and kind in assisting with this process .

3 years ago

star star star star star

Dominic Mena Jr

It has been very easy to adjust specific aspects of my account along this journey and all customer service representatives are great, they are cordial, informative, friendly, and helpful. Andrea A. in particular was extremely helpful and efficient.

3 years ago Edited August 21, 2024

star star star star star

Alfred Addison Coalinga, CA

I like the professionalism and the manner in which the customer service representative contacted herself. All my questions were explained and answered fully. I really appreciate her effort in explaining the entire program to me. Thank you

3 years ago Edited February 3, 2023

star star star star star

Joanne Wright Queens, NY

I would highly recommend Alleviate Financial solutions to your debt relief. Today, I spoke with Jose S, he was very helpful, knowledgeable with the reason for my call. Thank you Jose and the Alleviate team for helping me with my debt.

3 years ago

star star star star star

Ashanti Jackson The Bronx, NY

Jorge was very knowledgeable and thorough about all of the services that Alleviate Financial Solutions has to offer. He answered all of my questions and addressed my concerns. I feel confident about working with him in the future to work on paying off my debts for good!

3 years ago Edited January 24, 2023

star star star star star

Kimberly Myricks Detroit, MI

I called and spoke to a representative named Ervin, he was very informative, helpful with my financial situation, he explained the program so that I understood how the program will work for me. Ervin really has IT, when it comes to customer service. Thank you again Ervin.

3 years ago

star star star star star

Jasmine McGee

Julio was very pleasant and courteous. He handled my concerns and got me over to the correct department in a timely manner. I also think that he deserves a raise for his patience and great customer service! You all need more employees like him.

3 years ago

star star star star star

Christine Vieja

Cristian S patiently helped me to figure out and resolved my payment modifications. He explained to me in detailed more than enough to know everything as to when to expect my payment dues. He also offered me if I have anymore questions to feel free to do just to make sure everything he explained is clear.

3 years ago

star star star star star

Patricia Love Plant City, FL

Diego was very courteous and professional. He did an excellent job giving me an overview of my account. When I told him about my concern, Diego seem interested and offered to relay my concern to the negotiators. Thank you Diego for making our conversation successful.

3 years ago

star star star star star

Blanca Pedraza Houston, TX

I am amazed at the guidance provided by the employees of this company. Marcos S was so patient, kind and respectful. He explained what the status was regarding my account. He was very knowledgeable regarding my account. Thank you for your immediate attention and assistance to my concerns. God bless.

3 years ago

star star star star star

Jesus Borunda El Paso, TX

They work for you all the time. I've never had a bad experience with them, their customer support gets with you within a minute of calling them. They are able to assist you with all your questions and work with you every step of the way.

3 years ago

star star star star star

Sam Baltimore, MD

My customer service rep - Joarsy D, was very accommodating and courteous when he assisted me with the review of my introduction packet. He thoroughly answered my questions patiently, and the entire interaction was pleasant and straight forward.

3 years ago

star star star star star

Kathy Hyers NC

To me there is nothing to dislike! My experience has great! Alleviate has done everything they said they were going to do! They have made sure I have no questions and understand everything that is going on. My agent, Emmerson, is patient with my questions a does not try to hurry me off the phone. Like said a great experience!!

3 years ago

star star star star star

Jerod Mosley Sioux Falls, SD

I like that the representative was here to help me when I was stressing out and couldn’t figure out my paperwork. He was very patient and friendly with me and help me figure out the process. I also like small talk when trying to figure out a solution to problems, I really let you get to know your representatives.

3 years ago

star star star star star

Ivonne Lara Fayetteville, NC

First and foremost, I love that I can speak to a human not a machine. Julio C was a very personable, knowledgeable and considerate young man, who was a pleasure to deal with. I will be definitely staying with this company to reach my financial goal of getting out of debt.

3 years ago

star star star star star

Jackie Sechrist Humble, TX

Representative Pavel was absolutely outstanding, he helped me with my question and gave me all the information I needed and more. I highly recommend him and it has been great to work with Alleviate Financial Solutions! Thanks for all you do!!

3 years ago

Reply from Alleviate Financial Solutions

Your positive feedback means a lot to us here at Alleviate! Thank you Jackie Sechrist!

Dec. 28th, 2022

star star star star star

Peggy Harrell

I just finished talking the agent Amanda A. She was very polite and kind. Great personality and knowledgeable about everything she discussed with me in our conversation. I would recommend this company to others who needs help with debt.

3 years ago

star star star star star

yesenia cazares Maricopa, AZ

I really liked the interest that they show in my financial situation, and it makes me feel very comfortable and really appreciate that I took the decision to improve my debts and get a relief from my hardship situation I’m very thankful with the customer service .

3 years ago Edited December 16, 2022

star star star star star

luke Queens, NY

Shalom is his name . . .and Shalom is very helpful . .explaining details very patient understanding . . with my ahemmmmm computer knowledge he walked me right through . . wish him great success i believe hes found his calling . Thank you . . .Shalom

3 years ago

star star star star star

Rachel Dallas, TX

Diana I was absolutely AMAZING today on our phone call together! When I called I originally called for my account manager but I couldn’t get through to her so I was transferred to Diana. She answered all of my questions thoroughly and even went over the details in my contract with Alleviate Solutions! She was a delight! Thank you again!

3 years ago

star star star star star

Alva San Antonio, TX

Right now my rating is with my experience with Gary this morning and it was positive. He was a kind gentleman. I’m new to Alleviate so I don’t really have a rating right now. I would like to revisit later. So far it’s been positive.

3 years ago

star star star star star

Joycee Deason Mount Holly, NC

They are a great company to get your debts straightened out with. They take all the stress off of you from the creditors and handle them for you. They work with you if you run into a difficult time even after you start the program. Wonderful people and a wonderful company!

3 years ago

star star star star star

james harvey Dearborn Heights, MI

I spoke with ivy on today and she handled my account very well and, I'm happy to say I am very satisfied. She gave me also great customer service that I feel was above and beyond. Also I asked her to set me up for this survey so I can give my gratitude for her services thank you.

3 years ago

star star star star star

Joseph Montalba Anaheim, CA

I was fortunate to have Diego R do the monthly review on my account. He spoke very clearly and explained fully the status of all my accounts. He answered all my questions to my satisfaction. I hope that he will do my future reviews.

3 years ago

star star star star star

Dorothy GA

Alleviate Financial Solutions in my personal opinion is the best company that works on your behalf to help you regain credibility and pay your debts. After I became their client all the harassing calls and emails stopped within about 2 weeks. Don't wait get the company that cares and take you serious.

3 years ago

star star star star star

Naomi Pina San Antonio, TX

They are very helpful in keeping me informed and answers to my questions even if it’s all in the documents of the program . I appreciate the time and effort I’ve been sick with COVID so my attention span and memory retention is sluggish. Thank you so much

3 years ago

star star star star star

AN Louisville, KY

Alleviate operated in good faith to negotiate a reduction in each of the accounts I gave them to work with. They stuck to each and every thing they put in writing with me and I was never surprised with any broken promises or asks for more money. Two more months and I am done. They gave me my peace of mind back throughout the past three years.

3 years ago

star star star star star

Diana Jordan TX

thank you yall are so amazing to help me out with my debit problems I'm so grateful to work with Alleviate financial solutions thank you for helping fix my debt problems I will recommend family and friends once again thank you very much

3 years ago

star star star star star

Ambvital Fresno, CA

They've been nothing short of helpful and kind in dealing with my creditors for me. Having dealt with income loss due to Covid and relying on paycheck to paycheck, they've helped me face my debts head on and prevented me from filing bankruptcy so far. A huge thank you for their amazing team!

3 years ago

star star star star star

Gabriel Torres Dorchester, MA

Carlos R was very helpful on the call as he was responsive to every answer I had asked. I strongly recommend working with him and wish him the best. The support that Alleviate gives you is very positive and I strongly recommend working with their team.

3 years ago

star star star star star

Angelee Ford Highland, IN

Edgar J and Maynor Mike H was wonderful with helping me with my needs & concerns, getting my family financially on the right track. We are very impressed with company as well excellent customer service by these guys We highly recommend their services

3 years ago

star star star star star

Yolanda Albuquerque, NM

I would like to think alleviate financial solutions for Helping me in my financial needs Jorge R has been Wonderful to work with answering all my questions and reassure me with any other questions that I may have thank you Jorge

3 years ago

star star star star_border star_border

Rosalind Jones

Customer service is good. Two times they failed to pay an account which caused the agreement that was in place to become void! I wasn't not informed about it. It took me to contact the creditor directly to find it out. Another agreement had to be made with the creditor which cost me an additional $1900. Alleviate recognized it was a mistake on their end but I still had to pay the additional $1900. Another account was never settled on so I finally asked to have that account removed from the plan!!! I felt they wanted to just continue getting my monthly payment and charge me fees for work that they weren't doing. I finally decided to do an early payout on the remaining owed account!

3 years ago Edited September 14, 2023

star star star star star

Susan Hamilton St. Cloud, FL

They have very professional employees working for this company. This is my first experience doing business with them but I am convinced their job is to help improve my life. They are easy to get in touch with, to explain where my account stands, and they give me piece of mind there is positive actions to ending my credit card debit.

3 years ago

star star star star star

James Prestridge (Stimpicus) Greenfield, IN

Yesenia G. completed my welcome call, answered all my questions, and left me feeling confident and secure in my decision to sign up with Alleviate to get my financial life back on track (and debt-free.) Absolutely would, and will, recommend to a friend.

3 years ago

star star star star star

Ann Scott Baltimore, MD

I has been Truly Blessed with the Kind, Professional, Supportive Assistance that I have received from the Alleviate Financial Solutions Staff. Stevn, the agent who assisted me today was EXCELLENT, and EXTREMELY KNOWLEDGABLE! I give him an "A+ ++++"!! Thank you for ALL YOUR HELP! Ann Scott

3 years ago

star star star star star

Scott Otero Phoenix, AZ

My account manager Yesenia was awesome. She explained the full process step by step and answered each question with knowledge. I was very comfortable with her and felt at ease with my decision. She was a breath of fresh air in a confusing situation.

3 years ago Edited October 11, 2022

star star star star star

Sonia Perez Edinburg, TX

I like spoke to Felix today. He answered all my questions and sent me an email with the information I required to solve my concern. Additionally, he set up a time to follow u please with me to ensure my issue was fully resolved and nothing was pending.

3 years ago Edited March 6, 2024

star star star star star

Gilberto Hobbs, NM

You lead and all I’m to do is follow and learn , I follow and learn and I hope to help someone else with this knowledge one day soon , ELVIS A , I want to , thank you,,personally you are one of the best reps. from anywhere I’ve enjoyed working with,, Thank you OG Davila

3 years ago

star star star star star

maya Desire Columbia, MD

Alleviate is qhatvI call my Miracle. Perfect Customer service and a thorough process in helping solve debt concerns. My Account Officer Jorge R. made understanding the process super easy. The fact that the are compassionate is a blessing.

3 years ago

star star star star star

Angel Saez

Alleviate great financial solutions treat people with good ethics do a great job with your financial thankyou

4 months ago

Reply from Alleviate Financial Solutions

Thanks for taking a moment to brighten our day, Angel! We're so happy to hear you've been in great hands and we're always happy to help.

Mar. 19th, 2026

star star star star star

Blake Marsh

Dianna was great help & made me feel understood. She took care of my payments over the phone quickly.

4 months ago

Reply from Alleviate Financial Solutions

Thanks for sharing how it went, Blake! We’re so glad Dianna was able to support you and help you feel truly understood. We’re grateful for the opportunity to help and we’re always just a call away if you need anything.

Mar. 12th, 2026

star star star star star

gerry eggleton

Alleviate has been very helpful to me, They answered all my questions and worked around my situation to help me. I thinkl I can finally see the light

9 months ago

Reply from Alleviate Financial Solutions

Thank you so much for sharing this, Gerry.

We're so happy our support gave you hope and helped you feel like the light is finally in sight. We're grateful to have been a part of your journey and look forward to seeing you cross that finishline.

Sep. 26th, 2025

star star star star star

Tammy

They're literally saving me from financial ruin and genuinely care about helping my family and I. I couldn't be more grateful for the opportunity this company has given me.

11 months ago

Reply from Alleviate Financial Solutions

Tammy,

We couldn't be more grateful for the chance to support you and your family. Knowing that you've felt our genuine care and commitment means everything to us. We're honored to be on this path with you and can't wait to see how far you'll go.

Aug. 4th, 2025

star star star star star

Frank

I like the apportonity that Alleviate in helping with my finace. But feel a little apprehensive in the help to my solution to my issues, would like to see a faster discharge of my debts.

1 year ago

Reply from Alleviate Financial Solutions

Thanks for taking a moment to share your thoughts with us, Frank.

We completely understand that this process can feel uncertain at times, especially when progress may not be as fast as you'd hope. We're grateful for your trust and glad to know you're feeling supported so far.

If you ever have questions or concerns, our client success team is here for you. You can reach us at (888) 879-9777, Mon-Fri, 6am-6pm PST. We’re always happy to help and look forward to connecting with you soon.

Apr. 14th, 2025

star star star star star

Leroy Berry

The customer service rep, Monica was great. She made sure I understood the whole process of my debts being taken care of by them and also wanted to see if I had any questions.

1 year ago

Reply from Alleviate Financial Solutions

We LOVE Hearing this, Leroy! Monica is one of those people who brings clarity and kindness into every conversation, and we're so glad she made you feel well cared for. Thank you for recognizing her hard work, we will make sure she sees this!

Apr. 14th, 2025

star star star star star

James Huang

Mr. Christian was very polite and professional, patient and kind and understood client’ emotion and financial status. He was very supportive and kind. The payment process went very well.

1 year ago

Reply from Alleviate Financial Solutions

James,

We’re so happy to hear the payment process went well and even happier Christian provided such a kind and patient experience! We truly appreciate you reaching and sharing your experience with us.

Apr. 4th, 2025