Name: Alleviate Financial Solutions
Rating: 4.6

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Dominic Mena Jr

It has been very easy to adjust specific aspects of my account along this journey and all customer service representatives are great, they are cordial, informative, friendly, and helpful. Andrea A. in particular was extremely helpful and efficient.

3 years ago Edited August 21, 2024

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Alfred Addison Coalinga, CA

I like the professionalism and the manner in which the customer service representative contacted herself. All my questions were explained and answered fully. I really appreciate her effort in explaining the entire program to me. Thank you

3 years ago Edited February 3, 2023

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Joanne Wright Queens, NY

I would highly recommend Alleviate Financial solutions to your debt relief. Today, I spoke with Jose S, he was very helpful, knowledgeable with the reason for my call. Thank you Jose and the Alleviate team for helping me with my debt.

3 years ago

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Ashanti Jackson The Bronx, NY

Jorge was very knowledgeable and thorough about all of the services that Alleviate Financial Solutions has to offer. He answered all of my questions and addressed my concerns. I feel confident about working with him in the future to work on paying off my debts for good!

3 years ago Edited January 24, 2023

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Kimberly Myricks Detroit, MI

I called and spoke to a representative named Ervin, he was very informative, helpful with my financial situation, he explained the program so that I understood how the program will work for me. Ervin really has IT, when it comes to customer service. Thank you again Ervin.

3 years ago

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Jasmine McGee

Julio was very pleasant and courteous. He handled my concerns and got me over to the correct department in a timely manner. I also think that he deserves a raise for his patience and great customer service! You all need more employees like him.

3 years ago

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Christine Vieja

Cristian S patiently helped me to figure out and resolved my payment modifications. He explained to me in detailed more than enough to know everything as to when to expect my payment dues. He also offered me if I have anymore questions to feel free to do just to make sure everything he explained is clear.

3 years ago

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Patricia Love Plant City, FL

Diego was very courteous and professional. He did an excellent job giving me an overview of my account. When I told him about my concern, Diego seem interested and offered to relay my concern to the negotiators. Thank you Diego for making our conversation successful.

3 years ago

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Blanca Pedraza Houston, TX

I am amazed at the guidance provided by the employees of this company. Marcos S was so patient, kind and respectful. He explained what the status was regarding my account. He was very knowledgeable regarding my account. Thank you for your immediate attention and assistance to my concerns. God bless.

3 years ago

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Jesus Borunda El Paso, TX

They work for you all the time. I've never had a bad experience with them, their customer support gets with you within a minute of calling them. They are able to assist you with all your questions and work with you every step of the way.

3 years ago

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Sam Baltimore, MD

My customer service rep - Joarsy D, was very accommodating and courteous when he assisted me with the review of my introduction packet. He thoroughly answered my questions patiently, and the entire interaction was pleasant and straight forward.

3 years ago

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Kathy Hyers NC

To me there is nothing to dislike! My experience has great! Alleviate has done everything they said they were going to do! They have made sure I have no questions and understand everything that is going on. My agent, Emmerson, is patient with my questions a does not try to hurry me off the phone. Like said a great experience!!

3 years ago

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Jerod Mosley Sioux Falls, SD

I like that the representative was here to help me when I was stressing out and couldn’t figure out my paperwork. He was very patient and friendly with me and help me figure out the process. I also like small talk when trying to figure out a solution to problems, I really let you get to know your representatives.

3 years ago

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Ivonne Lara Fayetteville, NC

First and foremost, I love that I can speak to a human not a machine. Julio C was a very personable, knowledgeable and considerate young man, who was a pleasure to deal with. I will be definitely staying with this company to reach my financial goal of getting out of debt.

3 years ago

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Jackie Sechrist Humble, TX

Representative Pavel was absolutely outstanding, he helped me with my question and gave me all the information I needed and more. I highly recommend him and it has been great to work with Alleviate Financial Solutions! Thanks for all you do!!

3 years ago

Reply from Alleviate Financial Solutions

Your positive feedback means a lot to us here at Alleviate! Thank you Jackie Sechrist!

Dec. 28th, 2022

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Peggy Harrell

I just finished talking the agent Amanda A. She was very polite and kind. Great personality and knowledgeable about everything she discussed with me in our conversation. I would recommend this company to others who needs help with debt.

3 years ago

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yesenia cazares Maricopa, AZ

I really liked the interest that they show in my financial situation, and it makes me feel very comfortable and really appreciate that I took the decision to improve my debts and get a relief from my hardship situation I’m very thankful with the customer service .

3 years ago Edited December 16, 2022

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luke Queens, NY

Shalom is his name . . .and Shalom is very helpful . .explaining details very patient understanding . . with my ahemmmmm computer knowledge he walked me right through . . wish him great success i believe hes found his calling . Thank you . . .Shalom

3 years ago

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Rachel Dallas, TX

Diana I was absolutely AMAZING today on our phone call together! When I called I originally called for my account manager but I couldn’t get through to her so I was transferred to Diana. She answered all of my questions thoroughly and even went over the details in my contract with Alleviate Solutions! She was a delight! Thank you again!

3 years ago

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Alva San Antonio, TX

Right now my rating is with my experience with Gary this morning and it was positive. He was a kind gentleman. I’m new to Alleviate so I don’t really have a rating right now. I would like to revisit later. So far it’s been positive.

3 years ago

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Joycee Deason Mount Holly, NC

They are a great company to get your debts straightened out with. They take all the stress off of you from the creditors and handle them for you. They work with you if you run into a difficult time even after you start the program. Wonderful people and a wonderful company!

3 years ago

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james harvey Dearborn Heights, MI

I spoke with ivy on today and she handled my account very well and, I'm happy to say I am very satisfied. She gave me also great customer service that I feel was above and beyond. Also I asked her to set me up for this survey so I can give my gratitude for her services thank you.

3 years ago

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Joseph Montalba Anaheim, CA

I was fortunate to have Diego R do the monthly review on my account. He spoke very clearly and explained fully the status of all my accounts. He answered all my questions to my satisfaction. I hope that he will do my future reviews.

3 years ago

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Dorothy GA

Alleviate Financial Solutions in my personal opinion is the best company that works on your behalf to help you regain credibility and pay your debts. After I became their client all the harassing calls and emails stopped within about 2 weeks. Don't wait get the company that cares and take you serious.

3 years ago

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Naomi Pina San Antonio, TX

They are very helpful in keeping me informed and answers to my questions even if it’s all in the documents of the program . I appreciate the time and effort I’ve been sick with COVID so my attention span and memory retention is sluggish. Thank you so much

3 years ago

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AN Louisville, KY

Alleviate operated in good faith to negotiate a reduction in each of the accounts I gave them to work with. They stuck to each and every thing they put in writing with me and I was never surprised with any broken promises or asks for more money. Two more months and I am done. They gave me my peace of mind back throughout the past three years.

3 years ago

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Diana Jordan TX

thank you yall are so amazing to help me out with my debit problems I'm so grateful to work with Alleviate financial solutions thank you for helping fix my debt problems I will recommend family and friends once again thank you very much

3 years ago

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Ambvital Fresno, CA

They've been nothing short of helpful and kind in dealing with my creditors for me. Having dealt with income loss due to Covid and relying on paycheck to paycheck, they've helped me face my debts head on and prevented me from filing bankruptcy so far. A huge thank you for their amazing team!

3 years ago

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Gabriel Torres Dorchester, MA

Carlos R was very helpful on the call as he was responsive to every answer I had asked. I strongly recommend working with him and wish him the best. The support that Alleviate gives you is very positive and I strongly recommend working with their team.

3 years ago

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Angelee Ford Highland, IN

Edgar J and Maynor Mike H was wonderful with helping me with my needs & concerns, getting my family financially on the right track. We are very impressed with company as well excellent customer service by these guys We highly recommend their services

3 years ago

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Yolanda Albuquerque, NM

I would like to think alleviate financial solutions for Helping me in my financial needs Jorge R has been Wonderful to work with answering all my questions and reassure me with any other questions that I may have thank you Jorge

3 years ago

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Rosalind Jones

Customer service is good. Two times they failed to pay an account which caused the agreement that was in place to become void! I wasn't not informed about it. It took me to contact the creditor directly to find it out. Another agreement had to be made with the creditor which cost me an additional $1900. Alleviate recognized it was a mistake on their end but I still had to pay the additional $1900. Another account was never settled on so I finally asked to have that account removed from the plan!!! I felt they wanted to just continue getting my monthly payment and charge me fees for work that they weren't doing. I finally decided to do an early payout on the remaining owed account!

3 years ago Edited September 14, 2023

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Susan Hamilton St. Cloud, FL

They have very professional employees working for this company. This is my first experience doing business with them but I am convinced their job is to help improve my life. They are easy to get in touch with, to explain where my account stands, and they give me piece of mind there is positive actions to ending my credit card debit.

3 years ago

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James Prestridge (Stimpicus) Greenfield, IN

Yesenia G. completed my welcome call, answered all my questions, and left me feeling confident and secure in my decision to sign up with Alleviate to get my financial life back on track (and debt-free.) Absolutely would, and will, recommend to a friend.

3 years ago

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Ann Scott Baltimore, MD

I has been Truly Blessed with the Kind, Professional, Supportive Assistance that I have received from the Alleviate Financial Solutions Staff. Stevn, the agent who assisted me today was EXCELLENT, and EXTREMELY KNOWLEDGABLE! I give him an "A+ ++++"!! Thank you for ALL YOUR HELP! Ann Scott

3 years ago

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Scott Otero Phoenix, AZ

My account manager Yesenia was awesome. She explained the full process step by step and answered each question with knowledge. I was very comfortable with her and felt at ease with my decision. She was a breath of fresh air in a confusing situation.

3 years ago Edited October 11, 2022

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Sonia Perez Edinburg, TX

I like spoke to Felix today. He answered all my questions and sent me an email with the information I required to solve my concern. Additionally, he set up a time to follow u please with me to ensure my issue was fully resolved and nothing was pending.

3 years ago Edited March 6, 2024

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Gilberto Hobbs, NM

You lead and all I’m to do is follow and learn , I follow and learn and I hope to help someone else with this knowledge one day soon , ELVIS A , I want to , thank you,,personally you are one of the best reps. from anywhere I’ve enjoyed working with,, Thank you OG Davila

3 years ago

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maya Desire Columbia, MD

Alleviate is qhatvI call my Miracle. Perfect Customer service and a thorough process in helping solve debt concerns. My Account Officer Jorge R. made understanding the process super easy. The fact that the are compassionate is a blessing.

3 years ago

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Drew Kito

I paid off my loan in full, and two months in a row now you’re still deducting from me $500 a month! every time I call you give me a runaround and say you will not deduct me again. This is criminal!

3 months ago

Reply from Alleviate Financial Solutions

Thank you for sharing your feedback, Drew.

We value all input and want to better understand your experience. A member of our management team will be contacting you soon to assist further. Your insights help us continually improve, and we look forward to speaking with you soon to address this and any additional concerns you may have.

Feb. 25th, 2026

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Tammy

They're literally saving me from financial ruin and genuinely care about helping my family and I. I couldn't be more grateful for the opportunity this company has given me.

10 months ago

Reply from Alleviate Financial Solutions

Tammy,

We couldn't be more grateful for the chance to support you and your family. Knowing that you've felt our genuine care and commitment means everything to us. We're honored to be on this path with you and can't wait to see how far you'll go.

Aug. 4th, 2025

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Frank Edwards

Jaqueline A, was refreshing to talk too! Her experience/guidance as well as her professionalism in addressing my questions via my account was "Very" refreshing indeed!

10 months ago

Reply from Alleviate Financial Solutions

Thank you for your feedback, Frank!

So amazing to hear your conversation with Jacqueline was that refreshing. 😄Her experience and professionalism shine through and we'll be sure to pass this along to her! 🙌🏼

Jul. 7th, 2025

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Frank

I like the apportonity that Alleviate in helping with my finace. But feel a little apprehensive in the help to my solution to my issues, would like to see a faster discharge of my debts.

1 year ago

Reply from Alleviate Financial Solutions

Thanks for taking a moment to share your thoughts with us, Frank.

We completely understand that this process can feel uncertain at times, especially when progress may not be as fast as you'd hope. We're grateful for your trust and glad to know you're feeling supported so far.

If you ever have questions or concerns, our client success team is here for you. You can reach us at (888) 879-9777, Mon-Fri, 6am-6pm PST. We’re always happy to help and look forward to connecting with you soon.

Apr. 14th, 2025

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Leroy Berry

The customer service rep, Monica was great. She made sure I understood the whole process of my debts being taken care of by them and also wanted to see if I had any questions.

1 year ago

Reply from Alleviate Financial Solutions

We LOVE Hearing this, Leroy! Monica is one of those people who brings clarity and kindness into every conversation, and we're so glad she made you feel well cared for. Thank you for recognizing her hard work, we will make sure she sees this!

Apr. 14th, 2025

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James Huang

Mr. Christian was very polite and professional, patient and kind and understood client’ emotion and financial status. He was very supportive and kind. The payment process went very well.

1 year ago

Reply from Alleviate Financial Solutions

James,

We’re so happy to hear the payment process went well and even happier Christian provided such a kind and patient experience! We truly appreciate you reaching and sharing your experience with us.

Apr. 4th, 2025

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Lance M.

At first, I was not sure what Alleviate was actually going to do for me. Still, after a conversation with my rep, Eric, he cleared it up for me and answered all my questions professionally and honestly.

1 year ago

Reply from Alleviate Financial Solutions

Lance,

We completely understand the hesitancy when it comes to joining a debt relief program and are grateful you took the opportunity to join Alleviate!

We're glad that Eric addressed all your concerns and was able to clear things up. We will be he here to support you every step of the way, so please don't hesitate to reach out if you need anything.

Feb. 19th, 2025

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Paula Garlock

Rick did an amazing job representing the company! He was very knowledgeable and professional. He answered all my questions and asked me questions that kept me engaged in the process.

1 year ago

Reply from Alleviate Financial Solutions

We’re so happy to hear that Rick gave you such a fantastic experience by answering all your questions and keeping things engaging!

Remember, we’re always here for you, just a phone call away if you need anything, Paula.

Thank you for sharing your thoughts with us! We’ll make sure to pass your kind words along to Rick and we truly appreciate your feedback! 😄

Feb. 4th, 2025

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Anthony Almaraz

JOARSY D L R was very helpful in answering all of my questions and concerns regarding the program & was patient & throughout with explaining everything that was being told to me.

1 year ago

Reply from Alleviate Financial Solutions

Thank you for taking the time to share your wonderful experience with us, Anthony! We’re thrilled that Joarsy provided you with excellent care and met all your needs. We look forward to speaking with you again and are always here if you need anything.

Jan. 3rd, 2025

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Craig Jones

Ricardo M was very professional and couerious. He effectively guide me in bring my account up to date, and guided me clear instruction developing a portal. Now I can see how the program has been a benifit overall. Thank You.

1 year ago

Reply from Alleviate Financial Solutions

Craig,

Thank you for taking the time to share your thoughts with us.

We’re thrilled Ricardo took great care of you and are glad you’ve begun to see the benefits of the program.

We are always here if you need anything and truly appreciate your feedback.

Nov. 27th, 2024

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Dennis McGuire

I liked that Nicolai was very patient, stayed focused, repeated some of my question to ensure that she heard them correctly and she stayed very even tempered throughout our session. Also she was pleasant to talk with and knowledgeable about the Alleviate Financial Solutions program.

1 year ago

Reply from Alleviate Financial Solutions

Dennis,

Thank you so much for taking the time to share your thoughts with us!

We aim to provide a positive experience and Nicolai exemplified this by reviewing your questions with such care and precision.

We will be here every step of the way, so please don’t hesitate to reach out with questions or concerns along your journey.

Nov. 21st, 2024