Name: Alleviate Financial Solutions
Rating: 4.9

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Domenick DeTommaso New York, NY

I recently called back Alleviate to review my standing and spoke with Chris. I found him to be very helpful and answered all of my inquiries. I am almost graduating the program and he went over just what will occur in the next few days and for me to expect a call settling my last account. I feel grateful to speak with knowledgeable people over my years with Alleviate. Thank you.

2 years ago

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Mateo Juarez Fort Worth, TX

I had missed a call from Aleviate and I called back right away. I stayed in hold for less than 1 minute when Vidal G answered my call. He answered ALL my questions with incredible patience! Before the call, I felt uneasy about the process since I had misunderstood a BIG step in my first call and I had messed up. Thankfully, Videl was kind enough to explain in detail what I had to do and that everything was going to be okay. Thank you so much Alleviate for helping me in a time I needed help the most!

2 years ago

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Veronica Green Bartow, FL

Mr. Minor G was very professional and friendly. I was happy that we was able to go over my welcome packet . He explained every thing to me in a very knowledgeable and professional manner, so I could understand about the program and my responsibilities. I am looking forward to working with Mr. G and the rest of Alleviate Financial Solutions family as I move toward financial freedom.

2 years ago

Reply from Alleviate Financial Solutions

Thank you so much Veronica Green! It means a lot to hear such positive remarks!

Dec. 28th, 2022

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Socrates Fernandez Queens, NY

excellent service a magical help to that I lived with you. Their customer service is 5 stars and like no other in the same agreement they take the taxes for excellent comfort at the end of the agreement. ///: excelente servicio una ayuda mágica a que viví con ustedes. sus servicio al cliente es 5 estrellas y como ninguna otras del mismo acuerdo toman los taxes para excelente comodidad al finar de los acuerdo

3 years ago

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Sylvia DeVore Oak Grove, KY

Alleviate has been my saving grace, before I made the first call to them I was considering bankruptcy. They have been able to stop all collections calls and letters, and my credit is already improving. They call me monthly to discuss my progress in the program, and have shown me that there is an end in sight. Amanda assisted me today with questions I had and was thorough and thoughtful to my unique situation.

3 years ago

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Mflores2314 Mesa, AZ

Marlény C is my account manager, and I just want to say how amazing she is. Was very thorough in explaining/guiding me along the way. I asked if there was any way I could submit a review because of how content I was with her customer service. Recommend this company for only those that are willing to put in the work to get more financial stability.

3 years ago

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Barbara Dallas, TX

Alleviate Financial employs excellent customer service reps who are always there to assist. I recently had some confusion with my account, and customer service rep, Amanda A. answered all my questions and resolved my issues quickly, professionally, and congenitally. Alleviate is a great company dedicated to their customers. I highly recommend them.

3 years ago

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Courtney Pinnock

I couldn’t describe a more easy to deal with Financial Solution if that’s a word, but Alleviate has made it effortlessly pain free in helping me with my finances and credits. Their customer service team is extremely competent and knowledgeable also very easy to talk to. I’m happy with Alleviate, and comforted to know I made the decision to choose it.

3 years ago

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Ann Blythewood, SC

I spoke with Andy today and she was very eloquent. She helped me with my problem very quickly and efficiently. From the 1st she was positive and that reassured me. I was very happy to have her as my person who helped me solve my issue. I found her to be kind and also caring about the information she got to me about how I would be affected and certain ways by any decisions that were made. I found this reassuring and also helpful. I wish I could speak to Andy every time.

3 years ago Edited June 16, 2023

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Crystal Exford Muncie, IN

I had just recently signed up with Alleviate and have already received a settlement offer that was a 60% off discount than the original debt. I am truly impressed with Alleviate. It's scary going into debt management but Alleviate is making the process not so scary now for me. Edgar was great in explaining the offer and managing my account recording.

3 years ago

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Lourdes Bergueiro Hialeah, FL

I am glad to be part of Allivate Financial Solution. We were completely lost not knowing what to do with our finances and this angel appeared in front of us. We are getting organized and most of it feel protected and very well oriented. The process will take time but we will get good results from it. The Allivate staff is amazing and my Manager Account Ms. Andrea E is very professional and knowledgeable, one of the best! Thanks for your help 👍 The Bergueiros

3 years ago

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Msnoblequeen Fort Lauderdale, FL

Words cannot express how much this company has been so helpful during the hardest time of my life . I was at my lowest with so much debt that it was difficult for me to keep up. Ms. Jennifer D from Alleviate Financial Solutions was very helpful, she took her time with going over everything thoroughly and making sure that I was able to understand how the company work and the great benefits that it provides. as a single parent of 3 kids and struggling to make ends meet I highly recommend Alleviate Financial to help you with a fresh start and better credit.

3 years ago

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Steve Brown Columbus, IN

I had the pleasure to speaking with Felix G on the 29th of September and he was a very courteous, knowledgeable, and professional gentleman I had the pleasure of talking to !!! He had updated me with my issue and reassured me of my situation !!! He had spoken to me very calmly and I appreciated that so much, he is a gentleman and a scholar. Best regards Steven Brown

3 years ago Edited October 2, 2023

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Joyce Jackson Monticello, AR

I call today to make sure that I had responded to a settlement back in August in which I was informed that it was already settled also informed the advisor of the repeated calls from of the creditors T he advisor assured that it would be taken care of I just like to say the advisor was very helpful with my concerns very very professional pleasant to communicate with overall a very good call

3 years ago

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Rene

Liked everything. After months of trying to solve a problem and she is the only one that offered to help me.

3 months ago

Reply from Alleviate Financial Solutions

Rene,

We’re sorry for any challenges you’ve faced and are glad to hear the representative was able to help with the issue. We truly appreciate your feedback.

Aug. 27th, 2025

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Amic07

Carolina was very nice and helpful. She answered all of questions and genuinely wants to help her clients succeed in the program.

5 months ago

Reply from Alleviate Financial Solutions

Thanks so much for sharing this!

We’re always excited to hear when our team members shine, and Carolina’s dedication to our clients never goes unnoticed. We’re so happy she was able to answer all your questions and are always just a call away if anything comes up.

Jun. 12th, 2025

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Socorro Mercado-Blackport

Michael J. It’s great at taking care of any issues or problems with my account! I’m a new customer and I had lots of questions since I had to change some things around.

7 months ago

Reply from Alleviate Financial Solutions

So glad to hear Michael had your back, Soccorro! We're here to make the process clearer, easier and a little less stressful and it sounds like you're off to a great start.

Apr. 28th, 2025

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Mike Robertson

The customer service was good. The issue is I have a Summons to Court claim against me that I thought was resolved and settled out to prevent me from this action. Its also on my credit report which is causing some major credit concerns at this moment. Please help me as you said it was the right thing to do for my credit. Respectfully, Mike

7 months ago

Reply from Alleviate Financial Solutions

Mike,

Thank you so much for reaching out.

While litigation can be a part of the process, we completely understand your concerns and assure you that we are here to help.

We will be reaching out to you shortly to offer further support and review the next steps.

Apr. 24th, 2025

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Linda

I love the care and ease of using Alleviate Financial. The reps are first class and very knowledgeable and make this transition so easy. I highly recommend them!

7 months ago

Reply from Alleviate Financial Solutions

Linda,

We’re so glad you’re here and even more grateful that you’d recommend our services after a great experience with our team.

Having supportive and knowledgeable representatives is something we take pride in, and it means a lot to us to know that they’ve helped make this transition feel a little easier. That’s exactly why we do what we do, and we’re excited to see what we will achieve together!

Apr. 14th, 2025

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Karen Flowers

I had a pleasant experience with the rep whom took time to go over what I have with them & took time to answer my questions positively a good experience thank you

8 months ago

Reply from Alleviate Financial Solutions

Karen,

We’re thrilled to hear that our representative took great care of you and addressed all your questions! We will be here every step of the way and are always just a call away if you need anything.

Mar. 14th, 2025

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Lance M.

At first, I was not sure what Alleviate was actually going to do for me. Still, after a conversation with my rep, Eric, he cleared it up for me and answered all my questions professionally and honestly.

9 months ago

Reply from Alleviate Financial Solutions

Lance,

We completely understand the hesitancy when it comes to joining a debt relief program and are grateful you took the opportunity to join Alleviate!

We're glad that Eric addressed all your concerns and was able to clear things up. We will be he here to support you every step of the way, so please don't hesitate to reach out if you need anything.

Feb. 19th, 2025

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Paula Garlock

Rick did an amazing job representing the company! He was very knowledgeable and professional. He answered all my questions and asked me questions that kept me engaged in the process.

10 months ago

Reply from Alleviate Financial Solutions

We’re so happy to hear that Rick gave you such a fantastic experience by answering all your questions and keeping things engaging!

Remember, we’re always here for you, just a phone call away if you need anything, Paula.

Thank you for sharing your thoughts with us! We’ll make sure to pass your kind words along to Rick and we truly appreciate your feedback! 😄

Feb. 4th, 2025

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Anthony Almaraz

JOARSY D L R was very helpful in answering all of my questions and concerns regarding the program & was patient & throughout with explaining everything that was being told to me.

11 months ago

Reply from Alleviate Financial Solutions

Thank you for taking the time to share your wonderful experience with us, Anthony! We’re thrilled that Joarsy provided you with excellent care and met all your needs. We look forward to speaking with you again and are always here if you need anything.

Jan. 3rd, 2025

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Abraham Negron

Excellent support answering my questions. Very professional explaining my responsibilities and providing me with contact information in case of any issues I may encounter during the process. Very satisfied with the outcome of the process

1 year ago

Reply from Alleviate Financial Solutions

Abraham,

We're so glad you're satisfied with our service and are thrilled to have provided fantastic support!

We’ll be here for you every step of the way. From your first settlement to answering questions, and anything else you might need. Just reach out anytime. We’re only a message or call away!

Nov. 7th, 2024

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Bernetta Tyree

I really appreciate Alleviate's help. Having bills you are having trouble paying because the high interest you feel trapped. I can tell anyone Alleviate can help you to end your stress. The phone reps are so nice to talk to and answer your questions. Don't stress get help from Alleviate!

1 year ago

Reply from Alleviate Financial Solutions

Bernetta,

Your review truly made our day!☺️

We know how overwhelming high interest rates can feel, and we’re so grateful you trusted us to help you work toward a debt-free future.

It’s wonderful to hear that we’ve helped ease some of that stress, allowing you to focus on what matters most. We’re delighted that you’ve had such a positive experience with our team!

Please don’t hesitate to reach out if you need anything.

Nov. 7th, 2024

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Yoli Resendez

Impressed by the customer service that Alleviate has demonstrated. I was overwhelmed when I first communicated with Alleviate and a bit reluctant to begin the process. I’m so happy I did !! I feel less stressed about my finances and hopeful for a better future !😊

1 year ago

Reply from Alleviate Financial Solutions

Yoli,

We completely understand the hesitation that comes with starting a new financial program, and we’re so grateful you chose to take this step with us!

Service is one of our core values, so it’s wonderful to hear that our client success team has helped make your experience a positive one. Knowing we could provide some relief so you can focus on what matters most means a lot to us. 😊

We’re excited to see what else we can achieve together and truly appreciate your feedback.

Oct. 29th, 2024

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Faalelei Faumuina

I was so pleased talking with your Representative Ring sorry for the spelling I only go by what I heard. He was excellent help me to understand how your Company's solutions works. I appreciated for his excellent knowledge of his work. Thank you so much.

1 year ago

Reply from Alleviate Financial Solutions

Faalelei,

Thank you so much for taking the time to share your experience with us! It really means a lot.

We’re thrilled to hear our representative took such great care of you and made sure everything was clear and straightforward.

We’re here for you, so if any questions or concerns come up, don’t hesitate to reach out. Thanks again for your feedback!

Oct. 25th, 2024

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Abe Attenoukon

I have just started in the program but so far so good. Everything has been explained to me in a way that is easy to understand. I also have a sense of support with my debts that I did not have prior to applying for the Alleviate program. The people who I have communicated with all seem to be knowledgeable and caring.

1 year ago

Reply from Alleviate Financial Solutions

We’re absolutely delighted to have you with us, Abe! It’s wonderful that you’ve felt supported and had such a positive experience so far. 😄

We’re so happy to have been able to make things easier, and it’s great to know everything has been clear and simple.

We truly value your feedback and are genuinely excited to continue this journey alongside you. If you ever have any questions or need anything, please don’t hesitate to reach out. We’re here for you every step of the way!

Oct. 24th, 2024

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Amber Keck

Monica D. is the only reason I’m leaving a 5 star review. She helped me tremendously today and corrected a problem that I didn’t even know I had. So thankful I had someone who was not only knowledgeable but courteous and professional. Thanks again Monica!

1 year ago

Reply from Alleviate Financial Solutions

Amber,

We genuinely appreciate your feedback and are thrilled Monica exceeded your expectations by resolving an unknown issue. Thank you so very much for taking the time to share your feedback with us.

Oct. 22nd, 2024

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Liz L

Corey took the time to read into my account, assuring me that he didn’t want me to miss anything that was time sensitive. He patiently re-explained the program to me in understanding my anxious thoughts and feelings about my financial situation.

1 year ago

Reply from Alleviate Financial Solutions

Liz,

We are delighted that Corey provided excellent care for you, patiently explaining everything to ease your mind.

Please remember that we will continue to support you throughout your journey. If you have any concerns, questions, or simply want to chat about your progress, we are just a call away!

Oct. 14th, 2024

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Teresa Taylor

She was thoroughly helpful and very patient with me. I'm deaf with my cochlear implants, where I had yo read my captions from my phone. She was patient as I kept going back and forth to different pages on my phone to websites to give her info and etc. Thank you Diamond!

1 year ago

Reply from Alleviate Financial Solutions

Thank you so very much for taking the time to share your experience with us, Teresa!

We’re thrilled that Diamond handled your call with such care and patience. Your feedback means a lot to us, and we want you to know we’ll be here to support you every step of the way. If you ever need anything, don’t hesitate to reach out!

Oct. 11th, 2024

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Ivan Kwan

Ariana is doing a good job. She care to ask why I want to cancel and she understand the reason but still trying her best to keep me in the program. I do Admire that. After, no more extra questions to keep me on the phone. She explained clearly about the refund. Thanks to her. Dan C.

1 year ago

Reply from Alleviate Financial Solutions

Dan and Ivan,

Thank you so very much for taking the time to share your experience with us! We're delighted Ariana provided a positive and straightforward experience, despite your decision to cancel the program.

We value your feedback and are here if you need anything.

Wishing you all the best!

Oct. 7th, 2024

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Marisa S

Alleviate Financial Solutions is been help me with my credit cards financial situation I had. I been talking to Andrea and she is always very proffesional and informing me with detail about my account and answer all my question. Tahnk you so much!

1 year ago

Reply from Alleviate Financial Solutions

Marisa,

We're honored to be a part of your debt-free journey and are thrilled you found Andrea helpful. Her dedication to helping our clients truly shines through and it's wonderful to see her efforts recognized.

Thank you so much for taking the time to share your experience with us. We're happy to help and are here if you need anything.

Sep. 26th, 2024

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Glen Tipton

Mr. Rick M. with Alleviate Financial Solutions contacted me to make sure that I understood their program and what my reasonability's were concerning the program, he was very through and professional in his approach, so far everything has been a pleasant experience considering my circumstances.

1 year ago

Reply from Alleviate Financial Solutions

Glen,

Thank you for taking the time to review and acknowledge Rick for his excellent service! We are thrilled that he took great care of you and that you had a pleasant experience. Please feel free to reach out if you need anything.

Sep. 13th, 2024

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Raul Bautista

Outstanding customer service and fully understand my issues. Thanks so much to your customer rep. Mr K. Paulino and Ms A. Acevedo, very professional and knowledgeable. As a retired Navy veteran, my sincere gratitude "Bravo Zulu".

1 year ago

Reply from Alleviate Financial Solutions

Raul,

Thank you for taking the time to share your fantastic experience with us! We're delighted Ms. Acevedo exceeded your expectations by delivering excellent customer service and appreciate your feedback and everything you've done for our country.

Jul. 23rd, 2024

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Aracely Mendoza

Rick provided outstanding service. He was respectful, pleasant, friendly and went above and beyond to ensure our request was fulfilled. The customer service he provided was superior. His attention to detail and empathy toward our situation really was top notch!

1 year ago

Reply from Alleviate Financial Solutions

Thank you so much for your kind words and positive feedback! We're thrilled that Rick provided you with outstanding service. It's wonderful to know that he was respectful, pleasant, and friendly, and that he went above and beyond to fulfill your request. We're proud of his attention to detail and empathy, and we're delighted that his customer service left such a positive impression on you. We'll be sure to share your compliments with Rick and the rest of our team. Your satisfaction is our top priority, and we look forward to serving you again in the future!

Jul. 17th, 2024

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Barbara Brown

Today I spoke with a young lady, Arianna, who was a great help to me. She had a great personality and was very professional. I would love to have her assist me anytime. She answered all my questions and gave me information to help me in the future months. Thank you, Arianna.

1 year ago

Reply from Alleviate Financial Solutions

Thank you for sharing your experience, Barbara! We're delighted that Arianna provided such excellent assistance. Please don’t hesitate to reach out anytime you need help—we're here for you!

Jul. 12th, 2024

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Victor Rayas

I like the fact, that the representative takes the time to explain in detail the entire process. And gives you time to process the information and ask questions as needed. The representative was very knowledgeable and I was satisfied with the way she explained the entire process.

1 year ago

Reply from Alleviate Financial Solutions

Thank you for your kind review, Victor! We're so glad that our representative took the time to explain the process in detail and ensured you felt comfortable asking questions. Providing clear and thorough information is important to us, and we're thrilled you found it helpful. If you have any questions or need further assistance, please don't hesitate to reach out!

Jul. 12th, 2024

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Linda Armenta

Joarsy R was very helpful. He was professional and intelligent with answering my questions and resolving my issues. He was easy to talk to and made me feel very comfortable to ask more questions. He went over and beyond is duty to help me in every way.

1 year ago Edited July 10, 2024

Reply from Alleviate Financial Solutions

We are delighted that our representative took excellent care of you and want you to know that we are always here for you if you need anything. Thank you, Linda, for taking the time to share your experience! Your feedback is highly valuable to us.

Jul. 2nd, 2024

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Gerardo Silva

First time I spoke with someone they told me someone's else's information. Freaked me out. I called back after gathering the information I needed and gave that to the 2nd rep Andrea A. She confirmed the right information and helped me alot. I just started this program so I can't really say anything else other than ask for Andrea.

1 year ago

Reply from Alleviate Financial Solutions

Thank you for taking the time to share your feedback, Gerardo. We sincerely apologize for any inconvenience and will look into this further. We're glad Andrea helped you and provided a great experience, and we will pass along your comments to the rest of our team.

Jun. 24th, 2024

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William A Guptill

I was very impressed with Andrea who helped me very much to understand alleviate. Or the new capital financial company. For my debt relief. She was very professional. And was very clear on everything that she explained to me. She was fantastic, thank you very much and God bless

1 year ago

Reply from Alleviate Financial Solutions

Thank you for sharing your thoughts, William! We're thrilled that Andrea provided a fantastic experience and exceeded your expectations. We're here to support you throughout your journey, so please feel free to reach out with any questions or concerns.

Jun. 18th, 2024

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Chez Jose

Astrid F. was extremely attentive to my situation and was able to review and correct my account, Astrid was knowledgeable, courteous, and took care of everything. I was very impressed with Astrid's professionalism, friendliness and knowledge...I wish all my business calls were as easy as she made it seem... Go Astrid!

1 year ago

Reply from Alleviate Financial Solutions

Thank you for taking the time to share your experience with us, Chez! We're so happy that Astrid provided such a fantastic experience and took great care of your account. Your feedback means a lot to us, and we'll make sure to pass along your comments. If you need further assistance, please don't hesitate to reach out.

Jun. 12th, 2024

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Gary Cox

Very helpful, I have a hearing issue and Andrea had absolutely no problem at all staying with all instruction until she was convinced that I understood what we were doing. It's most rewarding and spirit lifting to have had the privilege of working with her. Kudos to Alleviate for staffing such a professional!

1 year ago

Reply from Alleviate Financial Solutions

Gary,

Your review has truly brightened our day! Thank you so much for your kind words. We're delighted that Andrea provided you with helpful and patient assistance, ensuring you fully understood the process despite your hearing issue. Ensuring clear communication and understanding is crucial to us, and we're thrilled that Andrea exceeded your expectations.

We truly appreciate your feedback and are grateful for the opportunity to assist you. If there's anything else we can do for you, please don't hesitate to let us know.

Jun. 12th, 2024

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Jennifer Glaser

My Alleviate rep., Jaqueline A. is extremely helpful working with me on my plan. She is always knowledgeable, courteous and clearly explains the process. I would happily refer my friends and family to work with Jaqueline and Alleviate - Jennifer G.

1 year ago

Reply from Alleviate Financial Solutions

Jennifer,

Thank you very much for your kind words! We're thrilled that Jaqueline assisted you so effectively. Here at Alleviate, we take pride in providing knowledgeable and courteous service, and it's fantastic to know that Jaqueline embodies these values. Your recommendation means a lot to us. Please don't hesitate to reach out if there's anything else we can do for you.

Jun. 13th, 2024

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Michael Stevenson

Alleviate Financial Solutions has been an absolute relief for me, after 6 months I have already saved close to $2000 on just principle and countless more in interest. Thank you everyone for working with me and especially Rick M for taking the time to really go into depth about all the inner workings and setting me up for even more peace of mind.

1 year ago

Reply from Alleviate Financial Solutions

Michael,

We're genuinely grateful for the opportunity to assist you in resolving your debt, and we're thrilled to hear that you've experienced positive results. Providing relief to our clients is at the heart of what we do, so it's gratifying to know that our efforts have made a difference for you!

Thank you for taking the time to share your experience and for acknowledging Rick's excellent work. We're here to support you every step of the way, so please don't hesitate to reach out if you need anything.

Jun. 5th, 2024

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DMM2024

Sheila did a great job of answering all my questions. She gave me all the data I needed so that I wouldn’t be concerned. I appreciate her help very much. Alleviate has been a great company to work with regarding Debt settlement. M.M.

1 year ago

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MaryAnn Hayes

Astrid was very professional and patient with me!! I loved her attitude and I could tell she was genuine towards really wanting to help me to get best possible results!! Again thank you Astrid for your help. Mary Ann Hayes😊

1 year ago

Reply from Alleviate Financial Solutions

We are thrilled that Astrid provided you with a helpful and positive experience, MaryAnn! Her genuine compassion for our clients is truly exceptional, and it's lovely to see her receiving recognition for her outstanding work. Thank you for taking the time to leave a review.

Apr. 25th, 2024

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Karen Clark-Reddon

It was a pleasure working through my financial options with the specialists from Alleviate Financial Solutions. During my welcome call, I was able to fully understand my position and which next steps would work best for me. The services offered are excellent.

1 year ago

Reply from Alleviate Financial Solutions

Karen, thank you for taking the time to leave a review. We appreciate your kind words and are delighted you had a positive experience with us!

Apr. 25th, 2024

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miriam Acrivides

Dear Andrea A, Thank you so much for you,displaying remarkable professionalism kind approach. I greatly appreciate your outstanding customer care service, causing me to feel at ease and comfortable. All the best to you. The company is blessed to have you on board. Yours truly, Miriam Acrivides

1 year ago

Reply from Alleviate Financial Solutions

Miriam,

Thank you so much for taking the time out of your day to share your thoughts! Your kind words mean a lot to us, and we are glad Andrea provided an outstanding experience. It's wonderful to see her hard work being recognized and her compassion shining through. Thank you once again for your feedback!

Apr. 17th, 2024

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Mohamed Alkobadi

I really appreciate Rick M. for his customer service. He’s very professional. He was patient with me and explained everything in great detail. He made sure I had the best experience possible and for that I am grateful. Mission accomplished! Thank you Rick !

1 year ago

Reply from Alleviate Financial Solutions

Mohamed,

Thank you so much for taking the time out of your day to share your thoughts with us! We truly appreciate your kind words and are delighted that Rick addressed your concerns with great patience and care, providing an outstanding experience.

Thank you again for your feedback and for choosing our services!

Apr. 8th, 2024